Group management control system and control method

Abstract

To assign a more appropriate elevator according to the state of an information processing apparatus.SOLUTION: A group management control system (100) includes: an obtaining unit (112) that obtains state information (424) indicating whether an operating state of a detection device (53) is normal or not, the detection device detecting a user and an autonomously travelable information processing apparatus (3) getting on / off a car (51) of an elevator (5); a candidate elevator determination unit (114) that determines a candidate elevator that can be assigned to a call registration request of the information processing apparatus; and an assignment unit (115) that selects, from among candidate elevators, an elevator to be assigned to the call registration request of the information processing apparatus. The candidate elevator determination unit determines whether to exclude a failed elevator from the candidate elevators according to whether the information processing apparatus can get on the failed elevator, which is an elevator provided with a detection device whose operating state indicated by the state information is not normal.SELECTED DRAWING: Figure 1

Description

[Technical Field]

[0001] The present invention relates to a group management control system that manages elevators that can be used by a robot, and a control method for the group management control system. [Background technology]

[0002] Elevators equipped with a photoelectric device for detecting passengers getting on and off the elevator car are known. For example, Patent Document 1 discloses an elevator system that includes, in addition to the photoelectric device, a voice guidance means for giving instructions to passengers by voice.

[0003] In recent years, technology has become known for allowing autonomously moving robots to use elevators. Patent Document 2 describes a system that controls the elevator based on signals received from the robot, thereby allowing the robot and elevator to operate in cooperation with each other. [Prior art documents] [Patent documents]

[0004] [Patent Document 1] Japanese Patent Application Laid-Open No. 2006-036472 [Patent Document 2] Japanese Patent Application Laid-Open No. 2012-018646 Summary of the Invention [Problem to be solved by the invention]

[0005] There is still room for improvement in assigning more appropriate robot numbers according to the robot's condition. [Means for solving the problem]

[0006] In order to solve the above problems, a group management control system according to one embodiment of the present invention is a group management control system having a plurality of elevator cars, and comprises: an acquisition unit that acquires status information indicating whether the operating status of a detection device provided for each elevator car, which detects users and autonomously traveling information processing devices getting on and off the elevator car, is normal; a candidate car determination unit that determines candidate cars that can be assigned to a call registration request of the information processing device; and an allocation unit that selects from the candidate cars a car to be assigned to a call registration request of the information processing device, and the candidate car determination unit determines whether to exclude a faulty elevator, which is a elevator equipped with a detection device whose operating status indicated by the status information is not normal, from the candidate cars, depending on whether the information processing device can board the faulty elevator.

[0007] In order to solve the above problems, a control method for a group management control system according to one embodiment of the present invention is a control method for a group management control system having a plurality of elevator cars, and includes an acquisition step of acquiring status information indicating whether the operating status of a detection device provided for each elevator car, which detects users and autonomously traveling information processing devices getting on and off the elevator car, is normal or not; a candidate car determination step of determining candidate cars that can be assigned to a call registration request of the information processing device; and an allocation step of selecting from the candidate cars a car to be assigned to a call registration request of the information processing device, wherein in the candidate car determination step, it is determined whether or not a faulty elevator, which is the elevator car provided with the detection device whose operating status indicated by the status information is not normal, is to be excluded from the candidate elevators depending on whether the information processing device can board the faulty elevator.

[0008] The group management control system according to each aspect of the present invention may be realized by a computer. In this case, the control program of the group management control system that realizes the group management control system on a computer by causing the computer to operate as each part (software element) of the group management control system, and the computer-readable recording medium on which it is recorded, also fall within the scope of the present invention. [Effects of the Invention]

[0009] According to one aspect of the present invention, it is possible to assign a more appropriate machine number according to the state of the information processing device. [Brief explanation of the drawings]

[0010] [Figure 1] 1 is a block diagram showing the configuration of a group management control system according to a first embodiment of the present invention. [Figure 2] FIG. 10 is a diagram illustrating an example of a robot DB. [Figure 3] FIG. 10 is a diagram showing an example of elevator information. [Figure 4] FIG. 2 is a diagram showing an example of a hall call information DB. [Figure 5] FIG. 2 is a diagram showing an example of a car call information DB. [Figure 6] FIG. 10 is a diagram illustrating an example of a robot call information DB. [Figure 7] FIG. 2 is a diagram showing an example of car number information. [Figure 8] FIG. 10 is a diagram illustrating an example of detection information. [Figure 9] FIG. 10 is a diagram showing an example of hall call information. [Figure 10] FIG. 2 is a diagram showing an example of car call information. [Figure 11] FIG. 10 is a diagram illustrating an example of robot call information. [Figure 12] 4 is a flowchart showing a flow of processing performed when the elevator control device determines the operating state of the detection device. [Figure 13] FIG. 10 is a sequence diagram showing a flow of processing performed when an information processing device makes a call registration request. [Figure 14] FIG. 10 is a sequence diagram showing the flow of processing performed when an information processing device gets into a car. [Figure 15] FIG. 10 is a sequence diagram showing the flow of processing performed after the information processing device gets into the car. [Figure 16] FIG. 10 is a block diagram showing the configuration of a group management control system according to a second embodiment of the present invention. [Figure 17]FIG. 10 is a sequence diagram showing a flow of processing performed when an information processing device makes a call registration request. DETAILED DESCRIPTION OF THE INVENTION

[0011] [Embodiment 1] <Outline of group management control system 100> An embodiment of the present invention will be described in detail below. Fig. 1 is a block diagram showing the configuration of a group management control system 100 according to the first embodiment of the present invention. As shown in Fig. 1, the group management control system 100 includes a group management control device 1, an autonomously traveling information processing device 3, a robot management device 2 that manages the information processing device 3, an elevator 5, and an elevator control device 4 that controls the elevator 5. The information processing device 3 is also referred to as a robot. Also as shown in Fig. 1, the group management control system 100 includes a plurality of elevators 5 and a plurality of elevator control devices 4 that control each of the plurality of elevators 5.

[0012] The group management control system 100 according to the present invention acquires status information 424 indicating whether the operating status of the detection device 53 provided for each elevator car, which detects users and information processing devices 3 getting on and off the car 51 of the elevator 5, is normal. The group management control system 100 also determines candidate elevators that are candidates for elevators that can be assigned to the call registration request of the information processing device 3, and selects from the candidate elevators a elevator to be assigned to the call registration request of the information processing device 3. The group management control system 100 determines whether to exclude a faulty elevator, which is a elevator equipped with a detection device 53 whose operating status, indicated by the status information 424 as not normal, is not normal, from the candidate elevators for the call registration request of the information processing device 3, depending on whether the information processing device 3 can board the faulty elevator.

[0013] In order to reduce the possibility of the information processing device 3 colliding with the door 52 of the car 51 of the elevator 5, a method such as not assigning a faulty elevator whose detection device 53 is malfunctioning to a call from the information processing device 3 can be considered. On the other hand, there are also cases where it is acceptable to assign a faulty elevator to a call from the information processing device 3, such as when the information processing device 3 needs to move to the destination floor in a hurry.

[0014] According to the above configuration, the group management control system 100 determines candidate vehicles that can be assigned to the call registration request of the information processing device 3 based on whether or not it is possible to board the faulty vehicle of the information processing device 3, which is identified based on the status information 424 of the detection device 53, and selects from among the candidate vehicles a vehicle to be assigned to the call registration request of the information processing device 3.

[0015] This allows the group management control system 100 to more appropriately allocate cars according to the operating state of the detection device 53 and whether or not a car with a faulty information processing device 3 can be boarded.

[0016] For example, if the information processing device 3 cannot board a malfunctioning car, the group management control system 100 excludes that car from the candidate cars. This allows a car other than the malfunctioning car to be assigned to the call registration request of that information processing device 3, thereby reducing the possibility that the information processing device 3 will collide with the door 52 of the car 51 of a car whose detection device 53 is not operating normally.

[0017] <Robot Management Device 2> The robot management device 2 manages the information processing device 3. The robot management device 2 also relays the exchange of information between the information processing device 3 and the group management control device 1. As shown in FIG. 1, the robot management device 2 includes a control unit 21 and a memory unit 22.

[0018] (Control unit 21) When the control unit 21 receives a use request or a call registration request from an information processing device 3, it transmits the identification information of the information processing device 3 and the received information to the group management control device 1. Furthermore, when the control unit 21 receives from the group management control device 1 the identification information of the information processing device 3 and the status information 424 of each elevator 5 or information indicating the assigned elevator, it transmits the received information to the information processing device 3 that is the sender of the use request or call registration request and is identified by the identification information. Furthermore, the control unit 21 stores in the robot DB 221 the identification information of the information processing device 3 that made the call registration request and information regarding the call registration of the information processing device 3, in association with each other.

[0019] When the control unit 21 receives from the group management control device 1 a signal indicating that the doors of the car 51 have been opened (door opening completion signal) and information indicating the stopping floor of the car 51, the control unit 21 transmits this information to the information processing device 3. Furthermore, when the control unit 21 receives from the information processing device 3 a door open hold command, a boarding completion signal, or a disembarking completion signal, the control unit 21 transmits the received signal to the group management control device 1.

[0020] (Storage unit 22) The storage unit 22 stores a robot DB (database) 221. Fig. 2 is a diagram showing an example of the robot DB 221. As shown in Fig. 2, the robot DB 221 stores, for each information processing device 3, identification information (robot ID) of the information processing device 3 and information related to the call registration of the information processing device 3. The information related to the call registration of the information processing device 3 includes information indicating the departure floor of the information processing device 3 that performed the call registration, the destination floor of the information processing device 3, and the assigned elevator number assigned to the hall / destination floor call of the information processing device 3.

[0021] <Information processing device 3> The information processing device 3 is an autonomously traveling device, and can move between floors using an elevator 5. As shown in FIG. 1, the group management control system 100 may include a plurality of information processing devices 3.

[0022] 1, the information processing device 3 includes a control unit 31, a storage unit 32, and an operation unit 33. The control unit 31 executes the processes performed in the information processing device 3. As shown in FIG. 1, the control unit 31 includes a state information acquisition unit 311, a determination unit 312, and an operation control unit 313. The operation unit 33 operates under the control of the operation control unit 313, and moves the information processing device 3 to a desired location.

[0023] The storage unit 32 stores various information used in the information processing device 3. As shown in FIG. 1, the storage unit 32 stores condition information 321. The condition information 321 is a condition that serves as a criterion for determining whether or not the information processing device 3 can board the failed vehicle. As an example, the condition information 321 may be set to a condition such that "under normal circumstances, boarding the failed vehicle is not permitted, but in an emergency, boarding the failed vehicle is permitted."

[0024] (Status information acquisition unit 311) The status information acquisition unit 311 acquires status information 424 indicating the operating status of the detection device 53 of the elevator 5 from the group management control system 100. When the information processing device 3 needs to use the elevator 5, the status information acquisition unit 311 transmits a usage request to the group management control device 1 to request the status information 424, along with identification information of the information processing device 3. As a result, the status information 424 of the detection device 53 is transmitted from the group management control device 1 to the information processing device 3 via the robot management device 2, and the status information acquisition unit 311 can acquire the status information 424. The status information acquisition unit 311 outputs the acquired status information 424 to the determination unit 312.

[0025] (Decision unit 312) The decision unit 312 decides whether to make a call registration request, and if so, whether to permit boarding on the malfunctioning car. For example, when the decision unit 312 acquires status information 424 from the status information acquisition unit 311, it decides to make a call registration request. The decision unit 312 also determines whether the information processing device 3 is permitted to board on the malfunctioning car. The decision unit 312 generates a call registration request including information indicating the departure floor, the destination floor, and whether boarding is permitted, and transmits the call registration request to the robot management device 2. This makes a call registration request for the information processing device 3.

[0026] For example, if the operating status of the detection devices 53 provided in all elevators 5 is normal, the determination unit 312 determines that the information processing device 3 is able to board the failed elevator, and generates a call registration request including information indicating that the information processing device 3 is able to board the failed elevator. In this case, regardless of whether the failed elevator is available or not, there is no possibility that the failed elevator will be assigned to the call registration request of the information processing device 3, so the determination unit 312 may transmit the call registration request without determining whether or not boarding is available.

[0027] When the operating state of at least one of the detection devices 53 provided in all the elevators 5 is abnormal, the decision unit 312 determines whether a predetermined condition is met based on the condition information 321 and the state of the information processing device 3. Furthermore, the decision unit 312 determines whether or not to allow boarding into the faulty elevator of the information processing device 3 based on whether or not the predetermined condition is met.

[0028] For example, when the operational status of at least one of the detection devices 53 provided in all the elevators 5 is abnormal and a predetermined condition is met, the decision unit 312 determines that the information processing device 3 can board the faulty elevator. On the other hand, when the operational status of at least one of the detection devices 53 provided in all the elevators 5 is abnormal and a predetermined condition is not met, the decision unit 312 determines that the information processing device 3 cannot board the faulty elevator. The status of the information processing device 3 refers to, for example, the specifications of the information processing device 3 that are set in advance, the current status of the information processing device 3, etc.

[0029] For example, if the information processing device 3 is an emergency vehicle such as a robot performing firefighting activities, and the information processing device 3 is performing emergency operations and needs to rush to a destination floor, the decision unit 312 determines that a predetermined condition is met. In this case, the decision unit 312 transmits a call registration request including information indicating that the information processing device 3 is available to board the malfunctioning robot to the robot management device 2. In this case, the group management control device 1 assigns the most appropriate robot from among all the robots including the malfunctioning robot to the call registration request from the information processing device 3.

[0030] On the other hand, if the information processing device 3 is an emergency vehicle, and the information processing device 3 is performing a non-emergency operation and does not need to rush to the destination floor, the decision unit 312 determines that the predetermined condition is not met. In this case, the decision unit 312 transmits a call registration request including information indicating that the information processing device 3 cannot board the malfunctioning robot to the robot management device 2. In this case, the group management control device 1 assigns the most appropriate robot from among the candidate robots excluding the malfunctioning robot to the call registration request from the information processing device 3.

[0031] If there is no car whose operating state is normal and the condition is not met, the decision unit 312 may decide not to make a call registration request.

[0032] Furthermore, the decision unit 312 may decide whether to make a call registration request based on whether at least one of the operation states of the detection devices 53 provided in each elevator 5 is normal. For example, the decision unit 312 may decide to make a call registration request when at least one of the operation states included in the acquired status information 424 is normal. On the other hand, when the operation states of the detection devices 53 provided in all elevators indicate an abnormality, that is, when all elevators 5 are malfunctioning, the decision unit 312 may decide not to make a call registration request.

[0033] (Operation control unit 313) The operation control unit 313 operates the operation unit 33 to move the information processing device 3 to a desired position. For example, the operation control unit 313 operates the operation unit 33 according to the operation state of the elevator 5 that made the call registration request. When the operation control unit 313 receives information from the group management control device 1 via the robot management device 2 indicating that registration of the hall destination floor call based on the call registration request has been completed, it operates the operation unit 33. As a result, the information processing device 3 moves to the hall and waits for the elevator 5.

[0034] Furthermore, when the information processing device 3 receives information indicating that the doors have opened from the robot management device 2 while the information processing device 3 is waiting for the elevator 5, the operation control unit 313 determines whether the floor on which the information processing device 3 is currently located matches the floor on which the car 51 is stopped. If the floor on which the information processing device 3 is currently located matches the floor on which the car 51 is stopped, the operation control unit 313 sends a door-open hold command to the robot management device 2. The operation control unit 313 then operates the operation unit 33, causing the information processing device 3 to board the car 51. After the information processing device 3 has completed its boarding operation into the car 51, the operation control unit 313 sends a boarding completion signal to the robot management device 2. As a result, the elevator control device 4 receives the boarding completion signal from the robot management device 2 via the group management control device 1 and instructs the elevator 5 to close the doors.

[0035] Furthermore, when the information processing device 3 is in the car 51 and receives information from the robot management device 2 indicating that the door has opened, the operation control unit 313 determines whether the destination floor of the information processing device 3 matches the floor on which the car 51 is stopped. If the destination floor of the information processing device 3 matches the floor on which the car 51 is stopped, the operation control unit 313 sends a hold-door-open command to the robot management device 2. The operation control unit 313 then operates the operation unit 33, causing the information processing device 3 to disembark from the car 51. After the information processing device 3 has completed disembarking into the car 51, the operation control unit 313 sends a disembarkation completion signal to the robot management device 2. As a result, the elevator control device 4 receives the disembarkation completion signal from the robot management device 2 via the group management control device 1 and instructs the elevator 5 to close the doors.

[0036] <Elevator 5> As shown in Fig. 1, the elevator 5 includes a car 51, a door 52, and a detection device 53. The elevator 5 also includes an operation panel (not shown) at, for example, the landing of each floor, for users to register hall calls. The elevator 5 also includes an operation panel (not shown) inside the car 51 for users to register car calls. As shown in Fig. 1, a plurality of elevators 5 may be provided in the group management control system 100.

[0037] The car 51 operates based on the control of a car control unit 413 of the elevator control device 4, and moves between floors. The door 52 opens and closes according to the control of a door control unit 414 of the elevator control device 4. Note that the landing door also opens and closes in conjunction with the opening and closing of the door 52 of the car 51.

[0038] The detection device 53 is a device that detects users and information processing devices 3 getting on and off the car 51 of the elevator 5. A detection device 53 is provided for each elevator 5. When the detection device 53 detects users and information processing devices 3 getting on and off the car 51, it transmits a detection signal to the elevator control device 4. For example, the detection device 53 may be a photoelectric device that is provided in the car 51 and can detect users and information processing devices 3 passing through the door 52.

[0039] <Group management control device 1> 1, the group management control device 1 includes a control unit 11, a storage unit 12, and an input / output interface 13. The control unit 11 executes each process performed in the group management control device 1. The storage unit 12 stores information used in the group management control device 1. The input / output interface 13 is a communication module for communicating between the group management control device 1 and each device included in the group management control system 100.

[0040] (Storage unit 12) The storage unit 12 stores elevator information 121 and call registration information 122. FIG. 3 is a diagram showing an example of the elevator information 121. The elevator information 121 stores information about the status of the elevators 5 included in the group management control system 100, associated with each elevator. As shown in FIG. 3, the elevator information 121 includes identification information indicating the elevator 5's number ("Elevator No." in FIG. 3), a current floor indicating the current position of the elevator's car 51, the current direction of movement of the elevator's car 51, and information indicating the elevator's current operating mode. As an example, in FIG. 3, an upward arrow "↑" indicates that the direction of movement of the elevator 51 of elevator A is toward an upper floor.

[0041] The operation modes of the elevator 5 include a normal operation mode and a robot-only operation mode. The normal operation mode is an operation mode in which the elevator 5 operates in a state in which it can accept hall calls and car calls from users and hall destination floor calls from the information processing device 3. The robot-only operation mode is an operation mode in which a call from the information processing device 3 is registered, in which it does not accept hall calls and car calls from users and operates the elevator 5 in a state in which only the information processing device 3 can use the elevator 5.

[0042] The call registration information 122 stores information regarding call registration of users and the information processing device 3. As shown in FIG. 1 , the call registration information 122 includes a hall call information DB (database) 123, a car call information DB (database) 124, and a robot call information DB (database) 125.

[0043] FIG. 4 is a diagram showing an example of the hall call information DB123. The hall call information DB123 is information related to hall calls made by users. As shown in FIG. 4, the hall call information DB123 includes information indicating the floor where the hall call was made (hall call floor), i.e., the departure floor of the user, and the direction of travel specified by the hall call. FIG. 5 is a diagram showing an example of the car call information DB124. The car call information DB124 is information related to car calls made by users. As shown in FIG. 5, the car call information DB124 includes information indicating the destination floor of the user (car call floor).

[0044] Fig. 6 is a diagram showing an example of the robot call information DB 125. The robot call information DB 125 is information related to hall destination floor calls made by the information processing device 3. As shown in Fig. 6, the robot call information DB 125 stores information indicating the departure floor, destination floor, and assigned elevators assigned to the hall destination floors of the information processing device 3, in association with each registered hall destination floor.

[0045] (Control unit 11) As shown in FIG. 1 , the control unit 11 includes a first reception unit 111, an acquisition unit 112, a second reception unit 113, a candidate car determination unit 114, and an allocation unit 115. When the control unit 11 receives, from the elevator control device 4, a signal indicating that door opening has been completed (door opening completion signal) and information indicating the stopping floor of the car 51, the control unit 11 may update the call registration information 122 based on the information. Furthermore, when the operation mode of the elevator 5 is switched between the normal operation mode and the robot-only operation mode, the control unit 11 may receive information indicating the switch of the operation mode from the elevator control device 4 and update the elevator information 121. Furthermore, when the operation mode of the elevator 5 is switched between the normal operation mode and the robot-only operation mode and a registered hall call is canceled, the control unit 11 may update the call registration information 122.

[0046] Furthermore, the control unit 11 may relay the exchange of information between the information processing device 3, the robot management device 2, and the elevator control device 4. For example, when the control unit 11 receives from the elevator control device 4 a signal indicating that the door opening of the car 51 has been completed (door open completion signal) and information indicating the stopping floor of the car 51, the control unit 11 may transmit this information to the robot control device 2. Furthermore, when the control unit 11 receives from the robot control device 2 a door open hold command from the information processing device 3, a boarding completion signal, or a disembarking completion signal, the control unit 11 transmits the received signal to the elevator control device 4.

[0047] (First reception unit 111) The first reception unit 111 receives a request to use the information processing device 3 via the robot management device 2. Specifically, the first reception unit 111 receives information including identification information of the information processing device 3 and the use request from the robot management device 2. Upon receiving the use request, the first reception unit 111 transmits the use request to each elevator control device 4.

[0048] (Acquisition part 112) The acquisition unit 112 acquires status information 424 indicating whether the operating status of the detection device 53 is normal. After the first reception unit 111 transmits a usage request to each elevator control device 4, the acquisition unit 112 receives, from each elevator control device 4, status information 424 indicating the operating status of the detection device 53 provided in the elevator 5 controlled by that elevator control device 4. Upon receiving the status information 424 from all elevator control devices 4, the acquisition unit 112 transmits the received status information 424 to the robot management device 2.

[0049] (Second reception unit 113) The second reception unit 113 receives a call registration request from a user and the information processing device 3. Note that a call registration request from a user can be made using an operation panel (not shown) provided at the landing of the elevator 5 or in the car 51.

[0050] A call registration request from a user is a request by the user to register a hall call or a car call. When a hall call is received from a user, the second reception unit 113 outputs information indicating the floor from which the hall call was made, i.e., the departure floor of the user, and information indicating the direction of travel specified by the hall call to the allocation unit 115. Furthermore, when a car call is received from a user, the second reception unit 113 stores the destination floor of the user in the car call information DB 124 of the storage unit 12, and registers the car call of the user.

[0051] Furthermore, the second reception unit 113 receives the registration of a hall / destination floor call for the information processing device 3 via the robot management device 2. Specifically, the second reception unit 113 receives a call registration request for the information processing device 3 from the robot management device 2. The call registration request includes identification information for the information processing device 3, information indicating the departure floor and destination floor of the information processing device 3, and information indicating whether the malfunctioning robot can be boarded. When the second reception unit 113 receives a call registration request for the information processing device 3 from the robot management device 2, it outputs the received information to the candidate robot determination unit 114 and the allocation unit 115.

[0052] (Candidate unit determination unit 114) The candidate vehicle determination unit 114 determines a candidate vehicle that is a vehicle that can be allocated to the call registration request of the information processing device 3, and outputs information indicating the determined candidate vehicle to the allocation unit 115. When the candidate vehicle determination unit 114 receives information regarding the call registration request of the information processing device 3 from the second reception unit 113, it determines whether or not to exclude the faulty vehicle from the candidate vehicles, depending on the information of the information processing device 3 indicating whether or not it is possible to board the faulty vehicle.

[0053] For example, if the information processing device 3 cannot board a faulty elevator that is equipped with a detection device 53 that is not operating normally, the candidate elevator determination unit 114 excludes the faulty elevator from the candidate elevators and determines elevators other than the faulty elevator as candidate elevators. On the other hand, if the information processing device 3 can board a faulty elevator, the candidate elevator determination unit 114 includes the faulty elevator among the candidate elevators and determines all elevators 5 as candidate elevators.

[0054] (Allocation Unit 115) The allocation unit 115 selects a car to be allocated to a call registration request from a user and the information processing device 3. When information regarding a user's hall call is acquired from the second reception unit 113, the allocation unit 115 selects a car to be allocated to the hall call based on the user's departure floor and movement direction, elevator information 121, and call registration information 122. The allocation unit 115 selects a car to be allocated to the user's hall call. In addition, the allocation unit 115 stores information regarding the hall call in the hall call information DB 123 of the storage unit 12. Note that the allocation unit 115 allocates a car other than a car operating in robot-only operation mode to the user's hall call.

[0055] Furthermore, the allocation unit 115 selects a car to be allocated to the hall / destination floor call of the information processing device 3. The allocation unit 115 selects a car to be allocated to the call registration request of the information processing device 3, based on information on the call registration request of the information processing device 3 acquired from the second reception unit 113, information indicating the candidate cars acquired from the candidate car determination unit 114, elevator information 121, and call registration information 122. The allocation unit 115 may select an optimal car based on commonly performed selective collective operation, and determine it as the car to be allocated to the call registration request of the information processing device 3. The allocation unit 115 selects a car to be allocated to the call registration request of the information processing device 3 from the candidate cars determined by the candidate car determination unit 114.

[0056] The allocation unit 115 transmits information indicating the allocation result to the elevator control device 4, which controls the elevator 5 number assigned to the call of the user or the information processing device 3. Furthermore, when the allocation unit 115 selects the elevator number to be assigned to the call registration request of the information processing device 3, it transmits information indicating the allocation result to the robot management device 2.

[0057] <Elevator control device 4> The elevator control device 4 controls the operation of the elevator 5. As shown in FIG. 1 , in the group management control system 100, when there are multiple elevators 5, multiple elevator control devices 4 may be provided to control each of the multiple elevators 5.

[0058] 1, the elevator control device 4 includes a control unit 41 and a storage unit 42. The storage unit 42 stores elevator number information 421, detection information 422, and call registration information 423.

[0059] Fig. 7 is a diagram showing an example of the elevator number information 421. The elevator number information 421 is information relating to the state of the elevator 5 that is the object of control by the elevator control device 4. The elevator number information 421 includes information indicating the current floor indicating the current position of the car 51, the current direction of movement of the car 51, and the current operation mode of the elevator 5. In the example shown in Fig. 7, the upward arrow "↑" indicates that the direction of movement of the car 51 is the direction of movement to an upper floor.

[0060] 7, the elevator information 421 also includes status information 424. The status information 424 is information that indicates the operating status of the detection device 53. When the detection device 53 is in a state where it can normally detect users getting on and off the car 51 and the information processing device 3, the status information 424 indicates "normal." On the other hand, when an abnormality occurs in the detection device 53 and it is in a state where it cannot detect users getting on and off the car 51 and the information processing device 3, the status information 424 indicates "abnormal."

[0061] 8 is a diagram showing an example of the detection information 422. The detection information 422 is information indicating the detection result of the detection device 53. The elevator control device 4 records one piece of detection information 422 for each stop period of the car 51. One stop period of the car 51 indicates the period from when the car 51 stops at any floor and when the door 52 of the car 51 opens to when it closes.

[0062] The detection information 422 includes information indicating the time when the door 52 of the car 51 opened, the time when the door 52 of the car 51 closed, and whether the detection device 53 detected a user or an information processing device 3 getting on or off the car 51 during one stop period of the car 51. If the elevator control device 4 receives a detection signal even once during one stop period of the car 51, the detection information 422 records information indicating that the detection device 53 detected a user or an information processing device 3 getting on or off the car 51 ("Yes" in FIG. 8). If the elevator control device 4 does not receive a detection signal even once during one stop period of the car 51, the detection information 422 records information indicating that the detection device 53 did not detect a user or an information processing device 3 getting on or off the car 51 ("No" in FIG. 8).

[0063] The call registration information 423 is information about calls made by users and information processing devices 3, and is information about calls made by users and information processing devices 3 who use elevators 5 that are controlled by the elevator control device 4. The call registration information 423 includes hall call information 425, car call information 426, and robot call information 427.

[0064] FIG. 9 is a diagram showing an example of hall call information 425. The hall call information 425 is information related to hall calls made by users. As shown in FIG. 9, the hall call information 425 includes information indicating the floor where the hall call was made (hall call floor), i.e., the departure floor of the user, and the direction of travel specified by the hall call. FIG. 10 is a diagram showing an example of car call information 426. The car call information 426 is information related to car calls made by users. As shown in FIG. 10, the car call information 426 includes information indicating the destination floor of the user (car call floor).

[0065] Fig. 11 is a diagram showing an example of robot call information 427. Robot call information 427 is information related to hall and destination floor calls made by information processing device 3. As shown in Fig. 11, robot call information 427 includes information indicating the departure floor and destination floor of information processing device 3.

[0066] 1 , the control unit 41 includes a determination unit 411, a reception unit 412, a car control unit 413, a door control unit 414, and a switching unit 415. The control unit 41 executes various processes performed in the elevator control device 4. For example, when the control unit 41 receives a usage request from the group management control device 1, the control unit 41 refers to the storage unit 42, acquires status information 424 of a detection device 53 provided in an elevator 5 that is the control target of the elevator control device 4, and transmits the status information 424 to the group management control device 1.

[0067] (Judgment unit 411) The determination unit 411 determines the operating state of the detection device 53 based on the detection information 422. The determination unit 411 makes the determination based on past detection results of the detection device 53. Specifically, the determination unit 411 refers to the storage unit 42 and acquires the detection information 422 from a past period when the car 51 was stopped. The determination unit 411 determines the operating state of the detection device 53 based on the acquired detection information 422.

[0068] For example, the determination unit 411 obtains the detection information 422 during the past three periods during which the car 51 was stopped and makes a determination. If all of the detection results in the three periods of detection information 422 indicate that a user getting on or off the car 51 and the information processing device 3 were not detected, the determination unit 411 determines that an abnormality has occurred in the detection device 53. If at least one of the three detection results indicates that a user getting on or off the car 51 and the information processing device 3 were detected, the determination unit 411 determines that the detection device 53 is operating normally.

[0069] The determination unit 411 stores the determination result regarding the operating state of the detection device 53 as state information 424 in the storage unit 42. The determination unit 411 may perform the determination of the operating state every time the car 51 stops, or may perform the determination once every several times the car 51 stops. The determination unit 411 may also perform the determination every time a predetermined time has elapsed.

[0070] During the period when the car 51 is stopped, that is, during the period when the car 51 is stopped and the door 52 is open, it is considered that there is a user or information processing device 3 getting on the car 51, or a user or information processing device 3 getting off. Here, if the detection device 53 does not output a detection signal indicating that it has detected a user or information processing device 3 getting on the car 51 even when the car 51 stops multiple times, it is considered that some kind of abnormality has occurred in the detection device 53, making it unable to make detection.

[0071] Therefore, the judgment unit 411 can determine whether an abnormality has occurred in the detection device 53 by referring to information indicating whether the detection device 53 has detected a user or information processing device 3 getting on or off the car 51 during the car 51 stopped period.

[0072] In addition, if the judgment unit 411 determines that an abnormality has occurred in the detection device 53, it may send status information 424 indicating that an abnormality has occurred in the detection device 53 to the robot management device 2 or the information processing device 3.

[0073] (Reception Department 412) The reception unit 412 receives calls from users or information processing devices 3 registered in the group management control device 1. Specifically, when the reception unit 412 receives information indicating a departure floor or a destination floor based on a hall call or car call from a user from the group management control device 1, the reception unit 412 stores the information in the memory unit 42 as hall call information 425 or car call information 426. Furthermore, when the reception unit 412 receives information indicating a departure floor and a destination floor based on a hall destination floor call from the information processing device 3 from the group management control device 1, the reception unit 412 stores the information in the memory unit 42 as robot call information 427. Furthermore, when the reception unit 412 receives information related to a hall destination floor call from the information processing device 3, the reception unit 412 instructs the switching unit 415 to switch the operation mode of the elevator 5 to robot-only operation. As a result, the switching unit 415 switches the operation mode of the elevator 5 to robot-only operation, and operation in the robot-only operation mode begins.

[0074] During the robot-only operation mode, the reception unit 412 does not receive a call registration request from a user. Furthermore, when the reception unit 412 receives information related to a hall / destination floor call from the information processing device 3, the reception unit 412 may update the call registration information 423 and cancel the registered hall call.

[0075] (Cage control unit 413) The car control unit 413 moves the car 51 based on the registered hall call, car call, and hall destination floor call from the information processing device 3. When the car 51 arrives at the departure floor of the information processing device 3, the car control unit 413 outputs information indicating the stopping floor of the car 51 to the door control unit 414.

[0076] The car control unit 413 determines the destination floor of the car 51 based on the departure floor and destination floor of the user and the information processing device 3 recorded in the call registration information 423 and the operation mode of the elevator 5 .

[0077] For example, when the operation mode of the elevator 5 is the normal operation mode, the car control unit 413 determines the destination floor of the car 51 by referring to the hall call information 425 and the car call information 426, and transmits a signal to the car 51 instructing it to move to the determined floor. As a result, the car 51 of the elevator 5 moves to the destination floor based on the hall call and car call of the user.

[0078] Furthermore, when the operation mode of the elevator 5 is the robot-only operation mode, the car control unit 413 determines the destination floor of the car 51 by referring to the robot call information 427, and transmits a signal to the car 51 instructing it to move to the determined floor. As a result, the car 51 of the elevator 5 moves to the departure floor and destination floor based on the hall destination floor call of the information processing device 3.

[0079] When robot-only operation is started, the car control unit 413 may have the elevator 5 respond to a registered car call and then instruct the elevator 5 to move to the departure floor of the information processing device 3. This allows passengers who were in the car 51 when robot-only operation started to disembark before the information processing device 3 is allowed to board. Furthermore, when robot-only operation is started, the car control unit 413 may delete the registered hall call, or may have the elevator 5 respond to a registered hall call after robot-only operation has ended.

[0080] (Door control unit 414) The door control unit 414 controls the opening and closing of the door 52 of the car 51. When the car 51 arrives at any floor, the door control unit 414 acquires information from the car control unit 413 indicating that the car 51 has stopped and indicating the floor at which the car 51 will stop. Upon acquiring this information, the door control unit 414 transmits a signal to the door 52 of the elevator 5 instructing it to open the door. As a result, the door 52 of the car 51 opens, and the landing door also opens in conjunction with the door 52 of the car 51. Furthermore, the door control unit 414 transmits a signal to the door 52 instructing it to close the door a first predetermined time after the door opens (for example, 20 seconds after the door opening is completed). As a result, the door 52 of the car 51 and the landing door close. The first predetermined time may be set to a typical door opening time of the elevator 5. In addition, the door control unit 414 transmits to the group management control device 1 a signal indicating that the door opening of the car 51 has been completed (door opening completion signal) and information indicating the floor at which the car 51 will stop.

[0081] Furthermore, the door control unit 414 maintains the door open state when it receives a detection signal from the detection device 53 while the door 52 is open. Furthermore, when an open / close button or the like at the landing or inside the car 51 is operated while the door 52 is open, the door control unit 414 extends or shortens the door open time depending on the operation content.

[0082] Furthermore, the door control unit 414 refers to the elevator number information 421 in the memory unit 42, and when the elevator 5 is operating in robot-only operation mode, transmits information indicating the stopping floor of the car 51 and information indicating that the door has opened to the information processing device 3 via the group management control device 1 and the robot management device 2.

[0083] In addition, when the elevator 5 is operating in the robot-only operation mode, if the door control unit 414 receives a door open hold command from the information processing device 3 while the door 52 is open, it will hold the door 52 in an open state.

[0084] If the door control unit 414 receives a boarding completion signal within a first predetermined time after receiving the command to hold the doors open, the door control unit 414 transmits a signal to close the doors to the doors 52. If the door control unit 414 receives a boarding completion signal within a first predetermined time after receiving the command to hold the doors open, the information processing device 3 is in a state where it has completed boarding into the car 51. Therefore, by instructing to close the doors after receiving the boarding completion signal, the door control unit 414 can close the doors 52 promptly after the information processing device 3 has completed boarding into the car 51.

[0085] Furthermore, if a first predetermined time has elapsed without receiving a boarding completion signal after receiving the hold-door-open command, the door control unit 414 transmits a signal to the door 52 instructing it to close the doors. If a first predetermined time has elapsed without receiving a boarding completion signal after receiving the hold-door-open command, the information processing device 3 may have boarded the car 51 but the boarding completion signal was not transmitted normally. Alternatively, the boarding completion signal may have been transmitted but the elevator control device 4 may not have received the boarding completion signal due to, for example, a loss of communication between the information processing device 3 and the elevator control device 4. Alternatively, the information processing device 3 may have become unable to board the car 51 due to, for example, an abnormality occurring in the information processing device 3, and thus may not have been able to transmit the boarding completion signal. In other words, if a first predetermined time has elapsed without receiving a boarding completion signal after receiving the hold-door-open command, the information processing device 3 may have boarded the car 51. Therefore, the door control unit 414 instructs the door to close while the robot-only operation mode of the elevator 5 remains active. Specifically, the door control unit 414 instructs the door 52 to close without outputting a signal to the switching unit 415 instructing the end of the robot-only operation.

[0086] Furthermore, if the door control unit 414 does not receive a hold-door-open command but receives a boarding completion signal, it transmits a signal instructing the door to close to the door 52. Even if the door control unit 414 does not receive a hold-door-open command, if it receives a boarding completion signal, it is considered that the information processing device 3 has completed boarding into the car 51. Therefore, by instructing the door to close after receiving the boarding completion signal, the door control unit 414 can close the door 52 promptly after the information processing device 3 has completed boarding into the car 51.

[0087] After the doors have been closed, the door control unit 414 outputs information indicating that the doors have been closed to the car control unit 413. When the door control unit 414 receives a hold-door-open command or a boarding completion signal, the elevator 5 is operating in the robot-only operation mode, so the car 51 moves to the destination floor of the information processing device 3.

[0088] Furthermore, if the first predetermined time has elapsed without receiving both the door open hold command and the boarding completion signal, the door control unit 414 terminates the robot-only operation. Specifically, the door control unit 414 outputs a signal to the switching unit 415 to instruct the termination of the robot-only operation.

[0089] If the information processing device 3 is able to board the car 51, it is unlikely that the elevator control device 4 will be unable to receive both the hold-door-open command and the boarding completion signal. Therefore, if the first predetermined time has elapsed without the door control unit 414 being able to receive both the hold-door-open command and the boarding completion signal, it is highly likely that the information processing device 3 was unable to board the car 51 for some reason. Therefore, in the above case, the door control unit 414 outputs a signal to the switching unit 415 instructing the end of robot-only operation, and sends a signal to the door 52 instructing the door to close.

[0090] After the doors have been closed, the door control unit 414 outputs information indicating that the doors have been closed to the car control unit 413. In this way, if the door open hold command or the boarding completion signal has not been received, the door control unit 414 outputs a signal instructing the end of robot-only operation to the switching unit 415. Therefore, the operation mode of the elevator 5 is switched by the switching unit 415, and the elevator 5 operates in the normal operation mode.

[0091] Furthermore, the door control unit 414 ends the robot-only operation if it receives a disembarkation completion signal within a first predetermined time, regardless of whether it has received a door-open hold command. Furthermore, if the door control unit 414 does not receive a disembarkation completion signal after the door opens at the destination floor of the information processing device 3, it outputs a signal to the switching unit 415 to instruct the end of the robot-only operation after the first predetermined time has elapsed.

[0092] When the door control unit 414 receives the disembarkation completion signal, the information processing device 3 has completed disembarking from the car 51 at the destination floor. Also, even if the door control unit 414 cannot receive the disembarkation completion signal, if the first predetermined time has elapsed after the door of the car 51 opened at the destination floor of the information processing device 3, the information processing device 3 is considered to have completed disembarking from the car 51. Alternatively, when the door control unit 414 cannot receive the disembarkation completion signal after the door of the car 51 opened at the destination floor of the information processing device 3, there is a possibility that the information processing device 3 did not board the car 51 at the departure floor.

[0093] Therefore, when the door control unit 414 receives a disembarkation completion signal after the door of the car 51 opens at the destination floor of the information processing device 3, or when the first predetermined time has elapsed, it is considered that there is little possibility that the information processing device 3 is present in the car 51. Therefore, when the door control unit 414 receives a disembarkation completion signal after the door of the car 51 opens at the destination floor of the information processing device 3, or when the first predetermined time has elapsed, the door control unit 414 outputs a signal to the switching unit 415 to instruct the end of robot-only operation.

[0094] The door control unit 414 outputs a signal to the switching unit 415 instructing the robot-only operation to end, then sends a signal to the door 52 instructing it to close, and outputs information indicating that the door has closed to the car control unit 413.

[0095] If the door control unit 414 does not receive a hold-door-open command after the car 51 opens the door at the departure floor or destination floor of the information processing device 3, the door starts closing after a first predetermined time has elapsed since the door opened. Here, when the information processing device 3 uses the elevator 5, the operation state of the detection device 53 is normal, so the detection device 53 can detect the information processing device 3 getting on or off. When the detection device 53 detects the information processing device 3 getting on or off and transmits a detection signal, the door control unit 414 issues an instruction to keep the door open. Therefore, even if the door control unit 414 fails to receive the hold-door-open command, the possibility of an accident occurring, such as the information processing device 3 being caught in the door 52 or colliding with the door 52 while getting on or off, is reduced.

[0096] Furthermore, when the elevator 5 is operating in the robot-only operation mode, the door control unit 414 may change the door-open time depending on the operating state of the detection device 53 provided in the car in which the information processing device 3 is riding. Specifically, when the elevator 5 is operating in the robot-only operation mode and the car 51 stops at any floor, the door control unit 414 acquires the status information 424 and determines whether the operating state indicated by the status information 424 is normal. When the operating state indicated by the status information 424 is normal, the door control unit 414 performs the control for the robot-only operation mode described above.

[0097] If the operating state indicated by the status information 424 is not normal, the door control unit 414 holds the door 52 in an open state for a first period from when the door 52 is opened at the boarding floor of the information processing device 3 until (1) the information processing device 3 receives a boarding completion signal indicating that boarding into the car 51 has been completed. Alternatively, if the operating state indicated by the status information 424 is not normal, the door control unit 414 holds the door 52 in an open state for a second period from when the door 52 is opened at the boarding floor of the information processing device 3 until (2) a second predetermined time has elapsed.

[0098] According to the above configuration, the door control unit 414 keeps the door 52 open until it receives a boarding completion signal from the information processing device 3 or until the second predetermined time has elapsed. The second predetermined time can be set to, for example, a time (e.g., three minutes) that is sufficient for the information processing device 3 to complete boarding. This allows the group management control system 100 to reduce the possibility that the information processing device 3 moving into the car 51 will collide with the door 52 of the car 51.

[0099] Furthermore, when the operating state indicated by the status information 424 is not normal, the door control unit 414 holds the door 52 in an open state for a third period from when the door 52 is opened at the disembarking floor of the information processing device 3 aboard the car 51 until (1) the information processing device 3 receives a disembarkation completion signal indicating that disembarkation from the car 51 is completed. Alternatively, when the operating state indicated by the status information 424 is not normal, the door control unit 414 holds the door 52 in an open state for a fourth period from when the door 52 is opened at the disembarking floor of the information processing device 3 until (2) a second predetermined time has elapsed.

[0100] In the group management control system 100, even if the operating state of the detection device 53 is not normal, a call registration request from the information processing device 3 can be output to the group management control device 1 via the robot management device 2. In this case, the allocation unit 115 of the group management control device 1 may allocate a faulty vehicle in which an abnormality has occurred in the detection device 53 to the call registration request from the information processing device 3. Here, even if the detection device 53 cannot detect the information processing device 3 getting on or off the car 51, the door control unit 414 keeps the door open until it receives a boarding completion signal or a disembarking completion signal from the information processing device 3, or until the second predetermined time has elapsed.

[0101] Therefore, the door is kept open until the information processing device 3 completes boarding and alighting. Furthermore, even if the elevator control device 4 cannot receive the boarding completion signal or the alighting completion signal and cannot confirm that the information processing device 3 has completed boarding and alighting, the door is kept open until the second predetermined time has elapsed since the door was opened. This reduces the possibility that the information processing device 3, while moving from the landing to the car 51 or from the car 51 to the landing, will collide with the door 52 of the car 51.

[0102] (Switching unit 415) The switching unit 415 switches the operation mode of the elevator 5. For example, when the reception unit 412 registers a call from the information processing device 3, it outputs a signal to the switching unit 415 instructing the start of robot-only operation. When the switching unit 415 receives this signal, it switches the operation mode of the elevator 5 stored in the elevator number information 421 from the normal operation mode to the robot-only operation mode. This starts the robot-only operation of the elevator 5.

[0103] Furthermore, if the door control unit 414 fails to receive both the door open hold command and the boarding completion signal at the departure floor of the information processing device 3, it outputs a signal to the switching unit 415 to instruct the end of robot-only operation. If the door control unit 414 receives a disembarkation completion signal after the doors open at the destination floor of the information processing device 3, or if a first predetermined time or a second predetermined time has passed without receiving a disembarkation completion signal, the door control unit 414 outputs a signal to the switching unit 415 to instruct the end of robot-only operation. Upon receiving this signal, the switching unit 415 switches the operation mode of the elevator 5 stored in the memory unit 42 from the robot-only operation mode to the normal operation mode. This ends the robot-only operation of the elevator 5.

[0104] After switching the operation mode of the elevator 5, the switching unit 415 transmits information indicating that the operation mode has been switched to the group management control device 1. This allows the group management control device 1 to grasp the operation mode of each elevator 5.

[0105] <Example of processing flow of group management control system 100> 12 to 15 are a flowchart and a sequence diagram showing an example of the flow of processing performed in the group management control system 100. The flow of processing performed in the group management control system 100 will be described below with reference to FIGS. 12 to 15.

[0106] (Processing when determining operating state) FIG. 12 is a flowchart showing the flow of processing performed when the elevator control device 4 determines the operating state of the detection device 53.

[0107] First, when the car 51 of the elevator 5 stops at any floor (YES in S1), the determination unit 411 refers to the storage unit 42 and acquires past detection information 422 (S2). For example, the determination unit 411 acquires the detection information 422 for the most recent three periods during which the car 51 has stopped.

[0108] Based on the acquired detection information 422, the judgment unit 411 judges whether the detection device 53 detected a user or information processing device 3 getting on or off the car 51 at least once during the period in which the car 51 stopped three times in the past and output a detection signal (S3).

[0109] If the detection device 53 has never output a detection signal during the last three periods in which the car 51 has stopped (NO in S3), the judgment unit 411 judges that the operating state of the detection device 53 is abnormal (S4). On the other hand, if the detection device 53 has output a detection signal at least once during the last three periods in which the car 51 has stopped (YES in S3), the judgment unit 411 judges that the operating state of the detection device 53 is normal (S5).

[0110] After step S4 or S5, the determination unit 411 records the determination result in the unit number information 421 (S6). As a result, the status information 424 of the detection device 53 is stored in the storage unit .

[0111] (Processing at the time of call registration request) FIG. 13 is a sequence diagram showing the flow of processing performed in the group management control system 100 when the information processing device 3 makes a call registration request.

[0112] When the information processing device 3 needs to use an elevator 5, the status information acquisition unit 311 generates a usage request (S11) and transmits it to the robot management device 2. When the control unit 21 of the robot management device 2 receives the usage request (S21), it transmits the usage request to the group management control device 1. When the first reception unit 111 of the group management control device 1 receives the usage request (S31), it transmits the usage request to each of the multiple elevator control devices 4. When the control unit 41 of each elevator control device 4 receives the usage request (S41), it acquires the status information 424 stored in the memory unit 42 and outputs it to the group management control device 1. The first reception unit 111 of the group management control device 1 receives the status information 424 from each of the multiple elevator control devices 4. When the first reception unit 111 acquires the status information 424 (S32: acquisition step), it transmits the status information 424 of the detection device 53 provided in each of the multiple elevators 5 to the robot management device 2. When the robot management device 2 receives the status information 424 (S22), it transmits the status information 424 to the information processing device 3 that is the sender of the usage request. As a result, the status information acquisition unit 311 acquires the status information 424.

[0113] Upon acquiring the state information 424, the state information acquisition unit 311 outputs the acquired state information 424 to the determination unit 312. The determination unit 312 determines whether the operating states of all of the detection devices 53 indicated by the state information 424 are normal (S12). If the operating state of at least one detection device 53 is not normal (NO in S12), that is, if an abnormality has occurred in at least one detection device 53, the determination unit 312 refers to the storage unit 32 and acquires condition information 321. Next, the determination unit 312 determines whether a predetermined condition is met based on the condition information 321 and the state of the information processing device 3 (S13).

[0114] If the operating status of all the detection devices 53 is normal (YES in S12) or if a predetermined condition is met (YES in S13), the decision unit 312 decides that the information processing device 3 can board the failed vehicle (S14). On the other hand, if an abnormality has occurred in at least one detection device 53 and the predetermined condition is not met (NO in S13), the decision unit 312 decides that the information processing device 3 cannot board the failed vehicle (S15).

[0115] After step S14 or step S15, the decision unit 312 generates a call registration request and outputs it to the robot management device 2 (S16). The call registration request includes the identification information of the information processing device 3, the departure floor, the destination floor, and information indicating whether or not it is possible to board the malfunctioning robot of the information processing device 3. When the control unit 21 of the robot management device 2 receives the call registration request (S23), it transmits the received call registration request to the group management control device 1.

[0116] When the second reception unit 113 of the group management control device 1 receives a call registration request from the information processing device 3 (S33), it accepts the call registration of the information processing device 3. When the second reception unit 113 accepts the call registration request for the information processing device 3 from the robot management device 2, it outputs information included in the received call registration request to the candidate machine determination unit 114 and the allocation unit 115.

[0117] When the candidate vehicle determination unit 114 acquires information regarding the call registration request of the information processing device 3 from the second reception unit 113, it determines whether or not the information processing device 3 can board the faulty vehicle (S34). Based on the result of this determination, the candidate vehicle determination unit 114 determines whether or not to exclude the faulty vehicle from the candidate vehicles.

[0118] If the information processing device 3 cannot board the failed vehicle (NO in S34), the candidate vehicle determination unit 114 excludes the failed vehicle from the candidate vehicles and determines vehicles other than the failed vehicle as candidate vehicles (S35: candidate vehicle determination step). On the other hand, if the information processing device 3 can board the failed vehicle (YES in S34), the candidate vehicle determination unit 114 determines all vehicles including the failed vehicle as candidate vehicles (S36: candidate vehicle determination step). After step S35 or S36, the candidate vehicle determination unit 114 outputs information indicating the determined candidate vehicles to the allocation unit 115.

[0119] The allocation unit 115 acquires information related to the call registration request of the information processing device 3 from the second reception unit 113, and acquires information indicating the candidate elevators from the candidate elevator determination unit 114. The allocation unit 115 selects the optimal elevator from the candidate elevators and allocates it to the call registration request of the information processing device 3 (S37: allocation step). After step S37, the allocation unit 115 stores the allocation result, including information indicating the assigned elevator, the departure floor and the destination floor of the information processing device 3, in the robot call information DB 125 of the storage unit 12. Next, the allocation unit 115 transmits information indicating the assigned elevator to the robot management device 2. The allocation unit 115 also transmits information indicating the allocation result to the elevator control device 4 that controls the assigned elevator 5.

[0120] When the control unit 21 of the robot management device 2 receives the information indicating the assigned vehicle (S24), it transmits the received information to the information processing device 3 that is the sender of the call registration request. When the operation control unit 313 of the information processing device 3 receives the information, it operates the operation unit 33 to move the information processing device 3 to the platform in front of the assigned vehicle (S17).

[0121] When the reception unit 412 of the elevator control device 4 receives the information indicating the allocation result, it stores information indicating the departure floor and destination floor of the information processing device 3 in the robot call information 427. As a result, the elevator control device 4 accepts the call registration by the information processing device 3 (S42). When the call registration by the information processing device 3 is complete, the reception unit 412 outputs a signal to the switching unit 415 to instruct the start of robot-only operation. When the switching unit 415 receives this signal, it switches the operation mode of the elevator 5 stored in the elevator number information 421 to the robot-only operation mode. As a result, robot-only operation is started (S43).

[0122] When robot-only operation is started, the car control unit 413 refers to the robot call information 427 and moves the car 51 to the departure floor of the information processing device 3. Note that before moving the car 51 to the departure floor of the information processing device 3, the car control unit 413 may refer to the car call information 426 and move the car 51 to the floor specified by the user's car call, and then respond to the call of the information processing device 3 after responding to the user's car call.

[0123] (Processing when boarding) Fig. 14 is a sequence diagram showing the flow of processing performed in the group management control system 100 when the information processing device 3 gets into the car 51. At the start of the flow shown in Fig. 14, the elevator control device 4 is performing control in the robot-only operation mode, and the information processing device 3 is waiting for the car 51 at the landing of the departure floor.

[0124] When the car 51 arrives at any floor, the door control unit 414 instructs the door 52 to open the door (S81). The car control unit 413 also transmits a door-opening completion signal and information indicating the floor at which the car 51 has stopped to the group management control device 1. The control unit 41 of the elevator control device 4 also starts measuring the elapsed time after the door has opened (S82). If a detection signal is received from the detection device 53 during the door-open period, the door control unit 414 causes the door 52 to remain open.

[0125] When the control unit 11 of the group management control device 1 receives the door opening completion signal and information indicating the floor on which the car 51 has stopped (S71), it transmits the received information to the robot management device 2. When the control unit 21 of the robot management device 2 receives the door opening completion signal and information indicating the floor on which the car 51 has stopped (S61), it transmits the received information to the information processing device 3.

[0126] When the operation control unit 313 of the information processing device 3 receives the door opening completion signal and the information indicating the floor where the car 51 has stopped, it determines whether the current floor of the information processing device 3 is the same as the car's stop floor (S51). If the current floor of the information processing device 3 is not the same as the car's stop floor (NO in S51), the operation control unit 313 repeats the same process until step S51 becomes YES.

[0127] If the current floor of the information processing device 3 and the car stop floor are the same (YES in S51), that is, if the car 51 stops at the departure floor of the information processing device 3 and the door opens, the operation control unit 313 operates the operation unit 33. As a result, the information processing device 3 starts the operation of getting on to the car 51 (S52). When the information processing device 3 starts the operation of getting on to the car 51, the operation control unit 313 transmits a door open hold command to the robot management device 2.

[0128] When the control unit 21 of the robot management device 2 receives the hold-door-open command (S62), it transmits the received hold-door-open command to the group management control device 1. When the control unit 11 of the group management control device 1 receives the hold-door-open command (S72), it transmits the received hold-door-open command to the elevator control device 4.

[0129] After step S82, the door control unit 414 determines whether a predetermined time has elapsed since the door was opened (S83). When the operating state of the detection device 53 of the elevator 5, which is the control target of the elevator control device 4, is normal, the predetermined time may be a first predetermined time. When the operating state of the detection device 53 of the elevator 5, which is the control target of the elevator control device 4, is abnormal, the predetermined time may be a second predetermined time that is longer than the first predetermined time. When the predetermined time has not elapsed since the door was opened (NO in S83), the door control unit 414 determines whether a hold-door-open command has been received (S84). When the hold-door-open command has been received (YES in S84), the door control unit 414 keeps the door 52 open. Furthermore, the door control unit 414 determines whether a boarding completion signal has been received (S85). When the boarding completion signal has not been received (NO in S85), the door control unit 414 determines whether a predetermined time has elapsed since the door was opened (S86). If the predetermined time has not elapsed since the door was opened (NO in S86), the process returns to step S85.

[0130] When the boarding operation of the information processing device 3 into the car 51 is completed (S53), the operation control unit 313 transmits a boarding completion signal to the robot management device 2. When the control unit 21 of the robot management device 2 receives the boarding completion signal (S63), it transmits the received boarding completion signal to the group management control device 1. When the control unit 11 of the group management control device 1 receives the boarding completion signal (S73), it transmits the received boarding completion signal to the elevator control device 4.

[0131] When the door control unit 414 receives a boarding completion signal (YES in S85) while receiving a door-open command (YES in S84), it instructs the door 52 to close the door (S87). Also, if the door control unit 414 does not receive a boarding completion signal (NO in S85) and a predetermined time has elapsed since the door opened (YES in S86), the door control unit 414 also instructs the door 52 to close the door (S87). Also, if the door control unit 414 receives a boarding completion signal (YES in S88) while not receiving a door-open command (NO in S84), the door control unit 414 also instructs the door 52 to close the door (S87). In this case, the elevator 5 continues to operate in the robot-only operation mode. After the doors close, the car control unit 413 moves the car 51.

[0132] If the door control unit 414 does not receive a door-open hold command or a boarding completion signal (NO in S84 and S88) and a predetermined time has elapsed since the door opened (YES in S83), the door control unit 414 outputs a signal to the switching unit 415 instructing the end of robot-only operation. Upon receiving this signal, the switching unit 415 switches the operation mode of the elevator 5 stored in the elevator number information 421 from robot-only operation mode to normal operation mode. This ends robot-only operation (S89). Thereafter, the door control unit 414 instructs the door 52 to close the door (S87). After the door closes, the car control unit 413 moves the car 51.

[0133] In this manner, in the group management control system 100, the boarding-related processing of the information processing device 3 is carried out.

[0134] (Processing upon disembarking) 15 is a sequence diagram showing the flow of processing performed after the information processing device 3 gets into the car 51. Note that the following description will be given taking as an example a case where the information processing device 3 is in the car 51.

[0135] When the car 51 stops at any floor, the door control unit 414 instructs the door 52 to open the door (S121), and transmits a door-opening completion signal and information indicating the floor at which the car 51 will stop to the group management control device 1. The door control unit 414 also starts measuring the elapsed time since the door was opened (S122). If a detection signal is received from the detection device 53 during the door-open period, the door control unit 414 causes the door 52 to remain open.

[0136] When the control unit 11 of the group management control device 1 receives the door opening completion signal and the information indicating the floor on which the car 51 has stopped (S111), it transmits the received information to the robot management device 2. When the control unit 21 of the robot management device 2 receives the door opening completion signal and the information indicating the floor on which the car 51 has stopped (S101), it transmits the received information to the information processing device 3.

[0137] When the operation control unit 313 of the information processing device 3 receives a door opening completion signal and information indicating the stopping floor of the car 51 while in the car 51, it determines whether or not the destination floor of the information processing device 3 is the same as the stopping floor of the car 51 (S91). If the destination floor of the information processing device 3 is not the same as the stopping floor of the car 51 (NO in S91), that is, if the car 51 has stopped at a floor other than the destination floor of the information processing device 3, the same process is repeated until YES is determined in step S91.

[0138] If the destination floor of the information processing device 3 is the same as the stop floor of the car 51 (YES in S91), the operation control unit 313 controls the operation unit 33 to start the disembarking operation (S92). In addition, the operation control unit 313 transmits a door open hold command to the robot management device 2.

[0139] When the control unit 21 of the robot management device 2 receives the hold-door-open command (S102), it transmits the received hold-door-open command to the group management control device 1. When the control unit 11 of the group management control device 1 receives the hold-door-open command (S112), it transmits the received hold-door-open command to the elevator control device 4.

[0140] After step S122, the door control unit 414 determines whether a predetermined time has elapsed since the door was opened (S123). If the predetermined time has not elapsed since the door was opened (NO in S123), the door control unit 414 determines whether a hold-door-open command has been received (S124). If the hold-door-open command has not been received (NO in S124), the door control unit 414 further determines whether a dismounting completion signal has been received (S129). If the result of step S124 is NO and the dismounting completion signal has not been received (NO in S129), the door control unit 414 performs the process of step S123 again. If the hold-door-open command has been received (YES in S124), the door control unit 414 maintains the open state of the door 52. Furthermore, the door control unit 414 determines whether a dismounting completion signal has been received (S125). If the dismounting completion signal has not been received (NO in S125), the door control unit 414 determines whether a predetermined time has elapsed since the door was opened (S126). If the predetermined time has not elapsed since the door was opened (NO in S126), the process returns to step S125.

[0141] When the information processing device 3 completes the disembarking operation into the car 51 (S93), the operation control unit 313 transmits a disembarking completion signal to the robot management device 2. When the control unit 21 of the robot management device 2 receives the disembarking completion signal (S103), it transmits the received disembarking completion signal to the group management control device 1. When the control unit 11 of the group management control device 1 receives the disembarking completion signal (S113), it transmits the received disembarking completion signal to the elevator control device 4.

[0142] When the door control unit 414 receives a dismounting completion signal (YES in S125) while receiving a door open hold command (YES in S124), it outputs a signal instructing the end of robot-only operation to the switching unit 415. Also, if the door control unit 414 does not receive a dismounting completion signal (NO in S125) and a predetermined time has passed since the door opened (YES in S126), the door control unit 414 also outputs a signal instructing the end of robot-only operation to the switching unit 415. When the switching unit 415 acquires a signal instructing the end of robot-only operation, it ends the robot-only operation (S127).

[0143] Furthermore, when the door control unit 414 receives a dismounting completion signal (YES in S129) while not receiving a hold-door-open command (NO in S124), it also outputs a signal to the switching unit 415 instructing the end of robot-only operation. Furthermore, when the door control unit 414 does not receive a hold-door-open command or a dismounting completion signal (NO in S124 and S129) and a predetermined time has passed since the door was opened (YES in S123), the door control unit 414 outputs a signal to the switching unit 415 instructing the end of robot-only operation. Upon receiving this signal, the switching unit 415 ends the robot-only operation (S127). After the robot-only operation has ended, the door control unit 414 instructs the door 52 to close the door (S128).

[0144] In this manner, the group management control system 100 performs processing related to disembarking of the information processing device 3.

[0145] <Variation 1> In the above-described embodiment, whether the information processing device 3 can board the failed vehicle is determined based on whether a predetermined condition is met, but whether the information processing device 3 can board the failed vehicle may be set in advance. Information indicating whether boarding is possible may be stored by any device in the group management control system 100. Furthermore, information indicating whether boarding is possible may be stored by a device outside the group management control system 100. When whether the information processing device 3 can board the failed vehicle is set in advance, the candidate vehicle determination unit 114 acquires information indicating whether the information processing device 3 can board the failed vehicle from a device that stores the information, and determines a candidate vehicle based on the information.

[0146] <Variation 2> In the above-described embodiment, the door open hold command, the boarding completion signal, and the disembarkation completion signal from the information processing device 3 are transmitted to the elevator control device 4 via the robot management device 2 and the group management control device 1. However, the door open hold command, the boarding completion signal, and the disembarkation completion signal may be transmitted directly from the information processing device 3 to the elevator control device 4.

[0147] <Variation 3> In the above-described embodiment, information is exchanged between the group management control device 1 and the information processing device 3 via the robot management device 2. However, the group management control system 100 may not include the robot management device 2, and the group management control device 1 and the information processing device 3 may communicate directly to exchange information.

[0148] [Embodiment 2] Other embodiments of the present invention will be described below. For ease of explanation, the same reference numerals will be used to designate components having the same functions as those described in the above embodiment, and the description thereof will not be repeated.

[0149] <Configuration of group management control system 100A> Fig. 16 is a block diagram showing the configuration of a group management control system 100A according to embodiment 2 of the present invention. As shown in Fig. 16, the group management control system 100A differs from the group management control system 100 according to embodiment 1 in that it includes a group management control device 1A and an information processing device 3A.

[0150] The information processing device 3A differs from the information processing device 3 in that it includes a control unit 31A having a determination unit 312A instead of the determination unit 312, and a storage unit 32A that does not store condition information 321. When the determination unit 312A acquires state information 424 from the state information acquisition unit 311, it generates a call registration request without determining whether the condition is met, and transmits the call registration request to the robot management device 2. Here, the call registration request transmitted by the determination unit 312A includes information indicating the state of the information processing device 3A.

[0151] The group management control device 1A differs from the group management control device 1 in that it includes a control unit 11A having a candidate machine determination unit 114A instead of the candidate machine determination unit 114, and a storage unit 12A that stores condition information 321.

[0152] When the candidate vehicle determination unit 114A acquires a call registration request for the information processing device 3A from the second reception unit 113, it refers to the condition information 321 and determines whether a predetermined condition is met based on the condition information 321 and the state of the information processing device 3A. If the predetermined condition is met, the candidate vehicle determination unit 114A determines that the information processing device 3A can board the failed vehicle, and determines all vehicles including the failed vehicle as candidate vehicles. On the other hand, if the predetermined condition is not met, it determines that the information processing device 3A cannot board the failed vehicle, and the candidate vehicle determination unit 114A determines that the vehicles excluding the failed vehicle as candidate vehicles.

[0153] As described above, in the group management control system 100A, the group management control device 1A determines whether a predetermined condition is met, i.e., whether the information processing device 3A can board the failed vehicle. This eliminates the need for the information processing device 3A to determine whether the condition is met, thereby reducing the processing load on the information processing device 3A.

[0154] In the above-described embodiment, the information processing device 3A transmits information indicating the status of the information processing device 3A when transmitting a call registration request, and the candidate machine determination unit 114A acquires the information, but this is not limited to this. For example, in the group management control system 100A, the robot management device 2 may comprehensively manage the status of the information processing device 3A. In this case, when the robot management device 2 receives a call registration request from the information processing device 3A, it transmits the call registration request together with information indicating the status of the information processing device 3A to the group management control device 1A.

[0155] <Processing performed in group management control system 100A> FIG. 17 is a sequence diagram showing the flow of processing performed in the group management control system 100A when the information processing device 3A makes a call registration request.

[0156] In the example shown in Figure 17, the processing (S131, S141 to S142, S151 to S152, S161) performed in the group management control system 100A from the time the information processing device 3A generates a usage request until it acquires the status information 424 is similar to the processing of steps S11, S21 to S22, S31 to S32, and S41 in Figure 13, so description thereof will be omitted.

[0157] When the determination unit 312A of the information processing device 3A acquires the status information 424, it generates a call registration request and outputs it to the robot management device 2 (S132). The call registration request includes information indicating the identification information of the information processing device 3, the departure floor, the destination floor, and the status of the information processing device 3A. In the group management control system 100A, the processes of steps S131, S141 to S142, S151 to S152, and S161 may be omitted. In this case, when the information processing device 3A needs to use the elevator 5, the determination unit 312A may generate the call registration request without acquiring the status information 424. When the control unit 21 of the robot management device 2 receives the call registration request (S143), it transmits the received call registration request to the group management control device 1A.

[0158] When the second reception unit 113 of the group management control device 1A receives a call registration request from the information processing device 3A via the robot management device 2 (S153), it accepts the call registration of the information processing device 3. When the second reception unit 113 accepts the call registration request for the information processing device 3A from the robot management device 2, it outputs information included in the received call registration request to the candidate machine determination unit 114A and the allocation unit 115.

[0159] When the candidate machine determination unit 114A acquires information related to the call registration request of the information processing device 3A from the second reception unit 113, it refers to the storage unit 12A and acquires the condition information 321. The candidate machine determination unit 114A determines whether or not a predetermined condition is met based on the condition information 321 and information indicating the state of the information processing device 3A (S154). Furthermore, the candidate machine determination unit 114A determines whether or not the information processing device 3A can board the failed machine based on the result of the determination. If the predetermined condition is met, the candidate machine determination unit 114A determines that the information processing device 3A can board the failed machine, and if the predetermined condition is not met, it determines that the information processing device 3A cannot board the failed machine. Based on the result of the determination, the candidate machine determination unit 114A determines whether or not to exclude the failed machine from the candidate machines.

[0160] The processing (S133, S144, S155 to S157, S162 to S163) performed after the candidate vehicle determination unit 114A determines whether to exclude the failed vehicle from the candidate vehicles is similar to the processing of steps S17, S24, S35 to S37, and S42 to S43 in Figure 13, so description thereof will be omitted.

[0161] As described above, in the group management control system 100A according to the second embodiment, the process of determining whether a predetermined condition is met and the process of determining whether the information processing device 3A is able to board the failed robot are performed in the group management control device 1A, not in the information processing device 3A. Note that these processes may also be performed in a device other than the group management control device 1A, for example, the robot management device 2. In this case, the candidate robot determination unit 114A obtains information from the robot management device 2 indicating whether a predetermined condition is met or whether the information processing device 3A is able to board the failed robot.

[0162] [Software implementation example] The functions of the group management control system 100, 100A (hereinafter referred to as the "system") can be realized by a program that causes a computer to function as the system, and a program that causes a computer to function as each control block of the system (particularly each part included in the control units 11, 11A, 21, 31, 31A, 41).

[0163] In this case, the system includes a computer having at least one control device (e.g., a processor) and at least one storage device (e.g., a memory) as hardware for executing the program. The control device and storage device execute the program, thereby realizing the functions described in each of the above embodiments.

[0164] The program may be non-transitory and may be recorded on one or more computer-readable recording media. The recording media may or may not be included in the device. In the latter case, the program may be supplied to the device via any wired or wireless transmission medium.

[0165] Furthermore, some or all of the functions of the control blocks can be realized by logic circuits. For example, an integrated circuit in which a logic circuit that functions as each of the control blocks is formed is also included in the scope of the present invention. In addition, the functions of the control blocks can also be realized by, for example, a quantum computer.

[0166] Furthermore, each process described in each of the above embodiments may be executed by AI (Artificial Intelligence). In this case, the AI may run on the control device or on another device (for example, an edge computer or a cloud server).

[0167] The present invention is not limited to the above-described embodiments, and various modifications are possible within the scope of the claims. Embodiments obtained by appropriately combining the technical means disclosed in different embodiments are also included in the technical scope of the present invention.

[0168] 〔summary〕 The group management control system according to aspect 1 of the present invention is a group management control system having a plurality of elevator cars, and comprises: an acquisition unit that acquires status information indicating whether the operating status of a detection device provided for each elevator car, which detects users and autonomously traveling information processing devices getting on and off the elevator car, is normal; a candidate car determination unit that determines candidate cars that can be assigned to a call registration request of the information processing device; and an allocation unit that selects from the candidate cars a car to be assigned to a call registration request of the information processing device, and the candidate car determination unit determines whether to exclude a faulty elevator, which is a elevator equipped with a detection device whose operating status indicated by the status information is not normal, from the candidate cars, depending on whether the information processing device can board the faulty elevator.

[0169] In the group management control system according to aspect 2 of the present invention, in aspect 1, the candidate vehicle determination unit may exclude the faulty vehicle from the candidate vehicles if the information processing device is unable to board the faulty vehicle.

[0170] In a group management control system according to aspect 3 of the present invention, in aspect 1 or 2, the information processing device may include a status information acquisition unit that acquires the status information from the group management control system, and a decision unit that makes the call registration request if at least one of the operating states included in the acquired status information is normal.

[0171] The group management control system according to aspect 4 of the present invention, in any of aspects 1 to 3, further includes a door control unit that controls the opening and closing of the car doors, and when the door control unit assigns a car number in which a detection device whose operating state is not normal is installed to the call registration request, the door control unit may open the doors at the boarding floor of the information processing device and then maintain the doors in an open state for (1) a first period until the information processing device receives a boarding completion signal indicating that boarding into the car has been completed, or (2) a second period until a predetermined time has elapsed.

[0172] The group management control system of aspect 5 of the present invention, in any of aspects 1 to 4, further includes a door control unit that controls the opening and closing of the car doors, and when the door control unit assigns a car equipped with a detection device whose operating state is not normal to the call registration request, the door control unit may open the doors at the disembarking floor of the information processing device riding in the car, and then maintain the doors in an open state for (1) a third period until the information processing device receives a disembarkation completion signal indicating that it has completed disembarking from the car, or (2) a fourth period until a predetermined time has elapsed.

[0173] A control method according to aspect 6 of the present invention is a control method for a group management control system having a plurality of elevator cars, and includes an acquisition step of acquiring status information indicating whether the operating status of a detection device provided for each elevator car, which detects users and autonomously traveling information processing devices getting on and off the elevator car, is normal or not; a candidate car determination step of determining candidate cars that can be assigned to a call registration request of the information processing device; and an allocation step of selecting from the candidate cars a car to be assigned to a call registration request of the information processing device, wherein in the candidate car determination step, it is determined whether or not the faulty elevator, which is the elevator car provided with the detection device whose operating status indicated by the status information is not normal, is to be excluded from the candidate elevators depending on whether the information processing device can board the faulty elevator. [Explanation of symbols]

[0174] 1, 1A group management control device 2. Robot management device 3. 3A Information Processing Equipment 4 Elevator control device 5. Elevator 51 Basket 52 Door 53 Detection Device 100, 100A group management control system 112 Acquisition Department 114, 114A Candidate Unit Determination Department 115 Allocation Section 311 Status information acquisition unit 312, 312A decision section 424 Status Information 414 Door control unit S32 Acquisition Steps S35, S36 Candidate unit determination step S37: Allocation step

Claims

1. A group management control system having a plurality of elevators, an acquisition unit that acquires status information indicating whether an operating status of a detection device provided for each elevator car, the detection device detecting getting on and off the elevator car by users and an autonomously traveling information processing device, is normal; a candidate machine determination unit that determines a candidate machine that can be assigned to a call registration request of the information processing device; an allocation unit that selects a machine number to be allocated to a call registration request of the information processing device from among the candidate machines, the candidate vehicle determination unit determines whether or not to exclude a faulty vehicle, which is a vehicle in which the detection device in which the operating state indicated by the status information is abnormal, is installed, depending on whether or not the information processing device can board the vehicle. Group management control system.

2. The candidate car determination unit When the information processing device cannot board the malfunctioning vehicle, the information processing device excludes the malfunctioning vehicle from the candidate vehicles. The group management control system according to claim 1 .

3. The information processing device includes: a status information acquisition unit that acquires the status information from the group management control system; a determination unit that issues the call registration request when at least one of the operation states included in the acquired state information is normal. The group management control system according to claim 1 .

4. Further provided is a door control unit that controls opening and closing of the car door, The door control unit is When a car equipped with the detection device in which the operating state is not normal is assigned to the call registration request, the door is opened at the boarding floor of the information processing device, and then the door is maintained in an open state for (1) a first period until the information processing device receives a boarding completion signal indicating that boarding into the car has been completed, or (2) a second period until a predetermined time has elapsed. The group management control system according to claim 1 .

5. Further provided is a door control unit that controls opening and closing of the car door, The door control unit is When a car equipped with the detection device in which the operating state is not normal is assigned to the call registration request, the door is opened at the disembarking floor of the information processing device in the car, and then the door is maintained in an open state for (1) a third period until the information processing device receives a disembarkation completion signal indicating that the information processing device has completed disembarking from the car, or (2) a fourth period until a predetermined time has elapsed. The group management control system according to claim 1 .

6. A control method for a group management control system having a plurality of elevators, comprising: an acquisition step of acquiring status information indicating whether an operating status of a detection device provided for each elevator car, the detection device detecting getting on and off the elevator car by users and an autonomously traveling information processing device, is normal; a candidate machine determination step of determining a candidate machine that can be assigned to a call registration request of the information processing device; an allocation step of selecting a machine number to be allocated to a call registration request of the information processing device from the candidate machines, In the candidate vehicle determination step, whether or not the faulty vehicle is excluded from the candidate vehicles is determined depending on whether or not the information processing device can board the faulty vehicle, which is the vehicle equipped with the detection device in which the operating state indicated by the status information is not normal. Control method.

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