Information processing apparatus, information processing method, and information processing program

Abstract

To provide support for proper handling of a moving object.SOLUTION: An information processing apparatus is configured to: identify damage information of parts constituting a predetermined moving object based on part information on parts constituting the moving object; calculate repair / replacement costs based on this damage information and part repair information; calculate a first moving object value of the moving object and a second moving object value of the moving object at one or more arbitrary timings after the calculation of the first moving object value; and output at least one of information on the degree of recommendation for purchase or information on the degree of recommendation for repair / replacement based on the second moving object value and the repair / replacement costs.SELECTED DRAWING: Figure 9

Description

[Technical Field]

[0001] The present invention relates to an information processing device, an information processing method, and an information processing program. [Background technology]

[0002] Although it is possible for owners or users to repair, replace, customize, or otherwise update mobile objects such as vehicles, aircraft, and flying objects themselves, due to the structure of the mobile object and the complexity of the work involved, it is common for them to be taken to a specialized facility (e.g., a repair shop, maintenance facility, dock, etc.) to request repair, replacement, customization, or other services. Repairs, replacements, customizations, etc. at these specialized facilities require work and processing that is tailored to the condition of the vehicle, and the costs of such work and processing vary depending on the condition of the vehicle. Therefore, to avoid any misunderstanding between the requester (owner or user of the vehicle) and the worker, estimates and prior confirmation documents are used beforehand to ensure that there is no misunderstanding regarding the work, etc.

[0003] Patent Document 1 discloses a technology that determines the damaged parts of a damaged vehicle, including internal damage, estimates the costs of repairing or replacing the damaged parts, and displays this to the client.

[0004] On the other hand, Patent Document 2 discloses a technology that makes it possible to calculate the purchase cost based on the vehicle information of a vehicle and display an estimate when the owner or user of the vehicle wishes to sell the vehicle. This is mainly for sales when the vehicle is no longer needed. [Prior art documents] [Patent documents]

[0005] [Patent Document 1] Japanese Patent Application Laid-Open No. 2004-177191 [Patent Document 2] Japanese Patent Publication No. 2022-84129 Summary of the Invention [Problem to be solved by the invention]

[0006] Due to a lack of knowledge or experience, owners or users of mobile vehicles (service recipients and service recipients) may find it more convenient to sell the vehicle rather than repair it, even if they are planning to repair it, or, conversely, to repair the vehicle rather than sell it, even if they are planning to sell it. Conversely, those who provide services such as repair, replacement, and customization at specialized facilities (service providers) generally aim to make an appropriate profit by fulfilling requests (repairs, sales, etc.) and to avoid, as much as possible, any disadvantages that may arise from carrying out those requests.

[0007] An object of the present invention is to provide an information processing device, an information processing method, and an information processing program that can assist in the appropriate handling of a mobile object. [Means for solving the problem]

[0008] An information processing device according to one embodiment of the present invention comprises a memory unit and a processor connected to the memory unit, wherein the memory unit stores part information regarding parts that constitute a mobile body and repair information regarding repairs to the parts, and the processor performs the following processes: identifying damage information for parts that constitute a specified mobile body based on the part information for the parts; calculating the repair / replacement costs for repairing or replacing the part based on the damage information for the part and the repair information for the part; calculating a first mobile body value of the mobile body composed of the parts; calculating a second mobile body value of the mobile body at one or more arbitrary timings after calculating the first mobile body value based on the transaction history regarding sales transactions for each mobile body type of the mobile body; and outputting at least one of information regarding the degree of purchase recommendation regarding the purchase of the mobile body or information regarding the degree of repair / replacement recommendation regarding the repair or replacement of the mobile body to a purchaser terminal of a purchaser in the sales transaction based on the second mobile body value and the repair / replacement costs at the arbitrary timings.

[0009] An information processing method according to another aspect of the present invention can also be solved by having a computer having a memory unit that stores part information regarding parts that constitute a mobile body and repair information regarding repairs of the parts perform the following processes: a process of identifying damage information for parts that constitute a specified mobile body based on the part information for the parts; a process of calculating the repair / replacement costs for repairing or replacing the part based on the damage information for the part and the repair information for the part; a process of calculating a first mobile body value of the mobile body composed of the parts; a process of calculating a second mobile body value of the mobile body at one or more arbitrary timings after calculating the first mobile body value based on the transaction history regarding sales transactions for each mobile body type of the mobile body; and a process of outputting at least one of information regarding the degree of purchase recommendation regarding the purchase of the mobile body or information regarding the degree of repair / replacement recommendation regarding the repair or replacement of the mobile body to a purchaser terminal of a purchaser in the sales transaction based on the second mobile body value and the repair / replacement costs at the arbitrary timings.

[0010] Another aspect of the present invention provides an information processing program that causes a computer having a memory unit that stores part information regarding parts that constitute a mobile body and repair information regarding repairs to the parts to execute the following processes: identifying damage information for parts that constitute a specified mobile body based on the part information for the parts; calculating the repair / replacement costs for repairing or replacing the part based on the damage information for the part and the repair information for the part; calculating a first mobile body value of the mobile body composed of the parts; calculating a second mobile body value of the mobile body at one or more arbitrary timings after calculating the first mobile body value based on the transaction history regarding sales transactions for each mobile body type of the mobile body; and outputting at least one of information regarding the degree of purchase recommendation regarding the purchase of the mobile body or information regarding the degree of repair / replacement recommendation regarding the repair or replacement of the mobile body to a purchaser terminal of a purchaser in the sales transaction based on the second mobile body value and the repair / replacement costs at the arbitrary timings. [Effects of the Invention]

[0011] The present invention provides an effect of enabling assistance to be provided so that a moving object can be handled appropriately. Furthermore, the present invention has the effect that a service recipient who receives a service can determine whether to repair / exchange or sell a mobile object based on appropriate information. Furthermore, the present invention has the effect that a service provider can determine whether to repair / exchange or purchase a mobile unit based on appropriate information. [Brief explanation of the drawings]

[0012] [Figure 1] 1 is a diagram showing an overall configuration of an information processing system according to an embodiment of the present invention; [Figure 2] 1 is a block diagram showing an information processing device according to an embodiment of the present invention; [Figure 3]1 is a diagram illustrating a hardware configuration of devices constituting an information processing system according to an embodiment of the present invention. [Figure 4] FIG. 3 is a diagram showing an example of a screen displayed on a device constituting the information processing system according to the embodiment of the present invention. [Figure 5] FIG. 3 is a diagram showing an example of a screen displayed on a device constituting the information processing system according to the embodiment of the present invention. [Figure 6] FIG. 3 is a diagram showing an example of a screen displayed on a device constituting the information processing system according to the embodiment of the present invention. [Figure 7] FIG. 3 is a diagram showing an example of a screen displayed on a device constituting the information processing system according to the embodiment of the present invention. [Figure 8] FIG. 3 is a diagram showing an example of a screen displayed on a device constituting the information processing system according to the embodiment of the present invention. [Figure 9] 3 is a flowchart showing the flow of processing executed by devices constituting the information processing system according to the embodiment of the present invention. [Figure 10] 3 is a flowchart showing the flow of processing executed by devices constituting the information processing system according to the embodiment of the present invention. DETAILED DESCRIPTION OF THE INVENTION

[0013] An embodiment of the present invention will be described with reference to the drawings. The following embodiments, including modified examples, can apply the techniques of each other. Furthermore, the following embodiments do not limit the content of the present invention, and modifications can be made without departing from the scope of the claims.

[0014] Fig. 1 is a diagram showing the overall configuration of an information processing system according to an embodiment of the present invention, and Fig. 2 is a block diagram showing an information processing device according to an embodiment of the present invention. The following description will be made with reference to Figs. 1 and 2. The information processing system includes a first user terminal 100, a second user terminal 200, and an information processing device 300. While FIGS. 1 and 2 show one or more of each of these devices, this is merely for convenience of explanation and does not limit the number of each device. Note that this information processing system may not only exist independently, but also be part of another system. In other words, it may be realized as part of a function in another system. The information processing device 300 is a device that processes information related to mobile objects, and the first user terminal 100 (first user terminal) and the second user terminal 200 (second user terminal) are each connected to the information processing device 300 via a network and are used by multiple users (also referred to as "users"). For convenience, the user who uses the first user terminal 100 will be referred to as the first user (first user), and the user who uses the second user terminal 200 will be referred to as the second user (second user).

[0015] A mobile object is an object that moves while carrying a specific tangible object such as luggage, a camera, a person, an animal, etc., and examples of such objects include automobiles, small flying objects such as drones, flying objects, boards, etc. This mobile object is made up of multiple parts, and can also be called a mobile object part group (vehicle part group). The "information about a mobile object (mobile object information)" processed by the information processing device 300 is all information related to the mobile object, including information for identifying the mobile object, information about the parts that make up the mobile object, information about the value of the mobile object, information about users (including owners) who use the mobile object, and information indicating the state of movement (distance, places moved, movement time, etc.). In particular, mobile object correspondence information (also simply referred to as "correspondence information") includes the cost of repairing or replacing the mobile object (also referred to as "repair / replacement cost" or "repair / replacement cost") and the cost of certain work such as selling or purchasing the mobile object. Of course, without being limited to this, correspondence information may also include list information of repair parts and replacement parts. The amount at this time is a monetary charge, which may also be expressed as a work fee or a commission, and is also referred to as a "cost."

[0016] The first user refers to a service provider that provides services related to repair, replacement, customization, or purchase (also referred to as "purchase"; the same applies below) of a mobile object. In other words, the first user is a company (underwriter, client) that undertakes after-sales service for a vehicle (damaged vehicle) and interacts with the vehicle user or owner. In this embodiment, in addition to the service provider, the first user is also referred to as a worker who performs repairs, replacements, etc., and a buyer or purchaser who purchases (purchases) a mobile object. The repair, replacement, and customization in this case are examples of update work that updates the state of a mobile object to a new state, and are also referred to as update services. Furthermore, purchasing (purchasing) is an example of work that moves or transfers ownership of a mobile object, and is also referred to as ownership transfer services. The purchasing (purchasing) in this case includes "purchasing for the purpose of reselling as a used mobile object" by the first user, the purchaser, and "purchasing without the purpose of reselling as a mobile object, such as dismantling the mobile object to generate parts or disposing of the mobile object itself." The former is also referred to as a mobile object purchasing service, and the latter is also referred to as a parts purchasing service. Therefore, the services provided by the first user include an update service and an ownership transfer service, and the ownership transfer service includes a mobile unit purchasing service and a parts purchasing service.

[0017] The second user refers to a service recipient who receives a service related to repair, exchange, customization, or purchase of a mobile object provided by the first user. In this embodiment, the second user is also expressed as a service recipient, an owner or user of the mobile object, or a seller who sells the mobile object. When receiving an update service such as repair, replacement, or customization, the mobile object will be updated to a state corresponding to the service content (repaired state, part-replaced state, customized state), and when receiving an ownership transfer service such as purchase, ownership of the mobile object will be transferred to the purchaser (first user).

[0018] The information processing device 300 is provided with a DB10, which is a storage unit, and the DB10 stores "mobile body information" related to mobile bodies, "parts information" related to parts that make up the mobile bodies, repair / replacement information related to repair or replacement of parts, and history information related to past sales transactions for each specified type of mobile body (mobile body type). Hereinafter, for convenience, "repair / replacement information" related to repair or replacement of parts may be simply referred to as information related to repair, "repair information."

[0019] For the sake of convenience, the following explanation will focus on repair and replacement as an example of an update service provided by the first user. However, since this is merely an example of an update service, the descriptions of work, costs, and services related to repair and replacement can be read as "update service." Similarly, for the sake of convenience, the following explanation will focus on purchase (purchase) as an example of an ownership transfer service provided by the first user. However, since this is merely an example of an ownership transfer service, the descriptions of work, costs, and services related to purchase (purchase) can be read as "ownership transfer service."

[0020] The information processing device 300 identifies a user who uses a terminal such as the first user terminal 100 or the second user terminal 200. Then, the information processing device 300 acquires "identification information (vehicle inspection certificate information and license plate)" of the damaged moving object from the first user terminal 100 or the second user terminal 200 used by the identified user. The information processing device 300 identifies the "type (moving object type)" of the moving object based on this identification information.

[0021] Next, the information processing device 300 identifies information about parts that make up the moving body based on the part information stored in DB10, and performs a process of identifying damage information about the parts that make up the moving body based on the part information. In addition, the information processing device 300 also performs a process of acquiring "structural information" about the moving body and identifying "damage information (scratches, dents, etc.)" about the parts that make up the moving body by comparing the shape in the structural information with the shape of the damaged part. Then, the information processing device 300 calculates the "repair cost (synonymous with "repair / replacement cost" described below)" of the mobile body based on the type of mobile body and the damage information of the mobile body's parts, and also calculates the value (first mobile body value) of the mobile body (mobile body composed of the damaged parts). That is, the information processing device 300 performs processing to calculate information on the "repair / replacement cost" of the mobile body at the current time and information on the "first mobile body value". Then, a process is performed to output information on the "repair / replacement cost" of the mobile object at the current time and information on the "first mobile object value" to the first user terminal 100. As will be described later, this output process is a process of outputting information (setting information) to a pre-designated output destination, so the information processing device 300 determines whether or not the first user terminal 100 is designated as the output destination of the setting information, and outputs the information only if designated.

[0022] The first mobile object value information at this time is synonymous with the repurchase costs (first repurchase cost, second repurchase cost) described below. That is, the information processing device 300 can calculate the first mobile object value information using a repurchase cost calculation method described below. More specifically, the information processing device 300 calculates the first repurchase cost and the second repurchase cost as the first mobile object value information, and outputs the first repurchase cost and the second repurchase cost. Therefore, this first moving object value information includes a "first resale price" that takes into consideration the reusability of the moving object, and a "second resale price" that takes into consideration the reusability of the moving object's parts. For this reason, the first mobile object value information is also referred to as the "purchase cost at the current time (at the time of calculation)," the first purchase cost included in this "purchase cost at the current time (at the time of calculation)" is referred to as the "first purchase cost at the current time (at the time of calculation)," and the second purchase cost included in this "purchase cost at the current time (at the time of calculation)" is referred to as the "second purchase cost at the current time (at the time of calculation)."

[0023] Next, the information processing device 300 acquires historical information regarding past sales and purchase transactions stored for each identified type (mobile body type) of mobile body in the memory unit DB10, and predicts and calculates the value of the mobile body (second mobile body value) at one or more arbitrary timings after calculating the first mobile body value. Then, a process is performed to output this information on the second mobile object value (also referred to as "second mobile object value information") and information on the "repair / replacement cost" of the mobile object at the current time to the first user terminal 100. As this output process is a process of outputting information (setting information) to a previously designated output destination, as will be described later, the information processing device 300 determines whether or not the first user terminal 100 is designated as the output destination of the setting information, and outputs the information only if designated.

[0024] As a result, the information processing device 300 calculates the "repair / replacement cost" of the mobile object at the current time (when various processes are executed), the "first mobile object value" at the same time, and the "second mobile object value" at any timing predicted at the same time. In other words, the service provider, who is the first user, obtains current value information about the mobile object and value information predicted in the future (any timing) about the mobile object. From the perspective of the first user, these pieces of value information are information that provide the second user with the most suitable mobile object-related service, and are also information that can lead to the first user (the first user) selecting the most suitable service for himself (the first user).

[0025] This second mobile object value is information calculated as a result (as a target variable) of learning using past transaction history information of the same or similar type (mobile object type) as the mobile object, as well as external factor information (as explanatory variables). This external factor information is composed of at least one of the following information: the brand value of the company that provides the mobile units, information indicating market trends, the sales volume of the mobile units, the registered volume of the above mobile unit type (volume of remaining mobile units) stored in DB10, and the maintenance costs (maintenance costs) according to the aging of the mobile units. In particular, the second mobile unit value is calculated using the "brand value of the company that provides the mobile units" as well as the "information indicating market trends." The information indicating market trends at this time is information regarding market trends that affect the buying and selling market for mobile objects, consisting of news and messages provided to general consumers (users) of mobile objects when calculating the ``repair / replacement costs'' of the mobile object at the current time (when various processes are executed), the ``first mobile object value'' at the same time, and the ``second mobile object value'' predicted at the same time at any given time. Generally, if the type of mobile object is used in a movie, featured in the news, or sold in limited quantities at one or more arbitrary times after the calculation of the first mobile object value, the second mobile object value tends to increase. Conversely, if fraud or a recall occurs for that type of mobile object, or if a scandal occurs at the company that provides the mobile object, the second mobile object value tends to decrease.

[0026] The second mobile object value information at this time is synonymous with the repurchase costs (first repurchase cost, second repurchase cost) described below. In other words, the information processing device 300 can calculate the second mobile object value information using a repurchase cost calculation method. More specifically, the information processing device 300 calculates the first repurchase cost and the second repurchase cost as the second mobile object value information, and outputs the first repurchase cost and the second repurchase cost.

[0027] Therefore, this second moving object value information includes a "first resale price" that takes into consideration the reusability of the moving object, and a "second resale price" that takes into consideration the reusability of the moving object's parts. For this reason, the second mobile object value information is also referred to as the "purchase cost at one or more arbitrary timings after the first mobile object value is calculated," and the first purchase cost included in this "purchase cost at one or more arbitrary timings after the first mobile object value is calculated" is referred to as the "first purchase cost at one or more arbitrary timings after the first mobile object value is calculated," and the second purchase cost included in this "purchase cost at one or more arbitrary timings after the first mobile object value is calculated" is referred to as the "second purchase cost at one or more arbitrary timings after the first mobile object value is calculated."

[0028] Next, the information processing device 300 performs a process of calculating, identifying, and setting information (A) of the degree of recommendation for purchasing a mobile object, or information (B) of the degree of recommendation for repairing or replacing a mobile object, based on the calculated second mobile object value and repair / replacement cost at one or more arbitrary timings, and outputting at least one of these to the first user terminal 100 (processing in the "degree calculation unit 26" described later).

[0029] The purchase recommendation degree information (A) is information indicating the degree to which a first user (service provider) who provides services related to repair, exchange, customization, or purchase (purchase) of a mobile object using the first user terminal 100 recommends that purchasing (purchase) of the mobile object is more effective (beneficial) than repairing, exchanging, or customizing it (this information may also be simply referred to as "recommendation degree" or "proportion," "weight," etc.). This purchase recommendation degree information (A) is output to the first user terminal 100 used by the first user.

[0030] This information (A) of the degree of purchase recommendation is calculated using information on the second mobile object value at one or more arbitrary timings after the calculation of the first mobile object value and the repair / replacement cost. In addition, the information of the degree of purchase recommendation is calculated by further referring to mobile object purchase desired condition information (C) which is the conditions of the mobile object that the first user wants to purchase and which is stored in advance in DB10.

[0031] Specifically, when the second moving object value at any timing after the calculation of the first moving object value is higher than or at the same level (a value having the same or a certain range of similarity) (even higher than) the current moving object value (first moving object value), the purchase recommendation degree information (A) calculates information indicating a higher degree of the second moving object value at any timing after the calculation of the first moving object value than when the second moving object value at any timing after the calculation of the first moving object value is lower than the current moving object value (first moving object value). In other words, this indicates that it is highly likely that it would be effective (beneficial) for the first user (service provider) to trade in (purchase) the moving object at the current time. This purchase recommendation degree information (A) is also referred to as a purchase recommendation degree that is higher when the second mobile body value of the mobile body at any time is higher than the first mobile body value than the purchase recommendation degree when the second mobile body value of the mobile body at any time is lower than the first mobile body value.

[0032] For example, if the second moving body value is higher than the current moving body value (first moving body value), the purchase recommendation degree is set to "80%", if the second moving body value is about the same as the current moving body value (first moving body value), the purchase recommendation degree is set to "60%," and if the second moving body value is lower than the current moving body value (first moving body value), the purchase recommendation degree is set to "20%". That is, the information on the degree of purchase recommendation is information calculated based on change information indicating how the second moving object value has changed at an arbitrary timing compared to the current moving object value (first moving object value). The change information in this case includes information such as difference information between the current moving object value (first moving object value) and the second moving object value at an arbitrary timing, and information such as the rate of change based on the second moving object value at an arbitrary timing when the current moving object value (first moving object value) is used as a reference.

[0033] Furthermore, if there are multiple arbitrary timings at which information on the second moving object value is calculated, information on the degree of purchase recommendation is calculated based on change information such as the rate of change at each of those multiple timings. If the change information indicates that the second moving object value tends to increase over time or that there is no change, including a certain range of change rate, a high degree of purchase recommendation (e.g., "80%) as described above is set. On the other hand, if the change information indicates that the second moving object value tends to decrease over time, a low degree of purchase recommendation (e.g., "20%)" as described above is set.

[0034] Next, the information (B) of the degree of recommendation for repair / replacement can be divided into information on the degree of recommendation for repair and information on the degree of recommendation for replacement, and is information indicating the degree to which a first user (service provider) who provides services related to repair, replacement, customization, or purchase (purchase) of a mobile object using the first user terminal 100 recommends that repair / replacement is more effective (beneficial) than purchase (purchase) of the mobile object (this information may also be simply referred to as "recommendation degree" or as "proportion," "weight," etc.). This information (B) of the degree of recommendation for repair / replacement is output to the first user terminal 100 used by the first user. The information on the repair recommendation degree indicates the degree to which it is recommended that a first user provide a service related to repairing and customizing a mobile object rather than purchasing (selling) the mobile object, and the information on the replacement recommendation degree indicates the degree to which it is recommended that a service related to replacing parts that make up a mobile object is more beneficial than purchasing (selling) the mobile object. Repair refers to repairing and reusing the parts, etc., of the target mobile object and the work involved, and replacement refers to replacing (changing) the parts, etc., of the target mobile object and the work involved. Therefore, instead of the above-mentioned "information on the degree of repair / replacement recommendation (B)", "information on the degree of repair recommendation regarding repair" or "information on the degree of replacement recommendation regarding replacement" may be output to the first user terminal 100 used by the first user.

[0035] Similar to the purchase recommendation degree information (A), this repair / replacement recommendation degree information (B) is calculated using the information on the second mobile object value at one or more arbitrary timings after the calculation of the first mobile object value and the repair / replacement cost calculated above. In addition, the repair / replacement recommendation degree information (B) is calculated by referring to mobile object purchase desired condition information (also referred to as "purchase condition information"), which is the conditions of the mobile object that the first user wishes to purchase and is stored in advance in DB10.

[0036] Specifically, when the second mobile object value at any timing after the calculation of the first mobile object value is lower than the current mobile object value (first mobile object value), the repair / replacement recommendation degree information (B) calculates information indicating a higher degree of the second mobile object value at any timing after the calculation of the first mobile object value than when the second mobile object value at any timing after the calculation of the first mobile object value is higher than the current mobile object value (first mobile object value). In other words, this indicates that it is likely that it is not effective (profitable) for the first user (service provider) to buy (purchase) the mobile object, but is more likely to be effective (profitable) for the first user (service provider) to provide a mobile object repair or replacement service. This information (B) of the degree of repair / replacement recommendation is also referred to as a degree of repair / replacement recommendation that is higher when the second mobile body value of the mobile body at any time is lower than the first mobile body value than the degree of repair / replacement recommendation that is higher when the second mobile body value of the mobile body at any time is higher than the first mobile body value.

[0037] For example, if the second mobile object value is lower than the current mobile object value (first mobile object value), the degree of recommendation for repair / replacement is set to "80%", if the second mobile object value is about the same as the current mobile object value (first mobile object value), the degree of recommendation for repair / replacement is set to "60%," and if the second mobile object value is lower than the current mobile object value (first mobile object value), the degree of recommendation for repair / replacement is set to "20%". That is, the information on the degree of purchase recommendation is information calculated based on change information indicating how the second moving object value has changed at an arbitrary timing compared to the current moving object value (first moving object value). The change information in this case is the same as above.

[0038] Furthermore, if there are multiple arbitrary timings at which information on the second mobile object value is calculated, information on the degree of repair / replacement recommendation is calculated based on change information such as the rate of change at each of those multiple timings. If the change information indicates a tendency for the second mobile object value to decrease over time, a high degree of repair / replacement recommendation (e.g., "80%) as described above is set. On the other hand, if the change information indicates a tendency for the second mobile object value to increase over time, a low degree of repair / replacement recommendation (e.g., "20%)" as described above is set.

[0039] As will be described later, the mobile object purchase desired condition information (C) includes various information such as the type of mobile object, the desired purchase time, and the purchase cost (including a certain cost range) as conditions desired by the first user for purchase, and the purchase recommendation degree information (A) is calculated based on the degree of match, etc., between this mobile object purchase desired condition information and the information on the mobile object from which the first mobile object value and the second mobile object value were calculated. As a result, the information processing device 300 outputs at least the "current repair / replacement cost of the mobile object," "first mobile object value," "second mobile object value," "purchase recommendation degree information (A)," and "repair / replacement recommendation degree information (B)" to the first user terminal 100. The first user using the first user terminal 100 can select an effective (beneficial) service for the first user himself / herself based on this information.

[0040] In the above, when calculating the purchase recommendation degree information (A) and the repair / replacement recommendation degree information (B), a comparison process is performed between the repair / replacement cost and the mobile object value (the first mobile object value and the second mobile object value), and the comparison result is used to determine the purchase recommendation degree and the repair / replacement degree, but this is not limited to this and the following process may also be performed. A comparison process is performed between the repair / replacement cost and the first purchase cost included in the first mobile object value and the first purchase cost included in the second mobile object value (a comparison process regarding the first purchase cost), and a comparison process is performed between the second purchase cost included in the first mobile object value and the second purchase cost included in the second mobile object value.In each comparison process, if both the first purchase cost included in the first mobile object value and the first purchase cost included in the second mobile object value are higher than the repair / replacement cost, information (A) indicating a degree of purchase recommendation that is higher than information (B) indicating a degree of repair / replacement recommendation is output.

[0041] Furthermore, the information processing device 300 performs a process of calculating the selling cost of the mobile object at the time (at the time) when the mobile object value and repair cost (synonymous with "repair / replacement cost") of the mobile object are calculated by the above-described process. The selling cost at this time is information provided by the first user to the second user, and is a cost related to the selling service, which is a service that expresses the mobile object purchasing (purchase) service, which is one of the services provided by the first user, from the second user's perspective.

[0042] It is a service for buying (purchasing) a mobile object from a first user, and a service for selling a mobile object from a second user, and these mean the same thing. That is, the information processing device 300 calculates the selling cost when the second user sells the mobile object. More specifically, if the mobile object has value when being sold, the selling cost is the amount that the second user receives from the first user upon sale, and if the mobile object has no value when being sold, the selling cost is the amount that the second user pays to the first user (for example, the same as a vehicle scrapping cost).

[0043] The selling cost in this case is information based on the reusability value of the mobile object, and as an example, is the cost required to repair the mobile object and reuse (re-sell) it, in addition to the first mobile object value and second mobile object value calculated by the information processing device 300. In calculating this cost, additional information such as the difficulty of repairing the mobile object, the repair period for the mobile object, current and future insurance costs for the mobile object, taxes, etc. In other words, the selling cost differs from the first mobile object value and the second mobile object value themselves in that additional information is used. This selling cost is the name of the cost from the perspective of the second user, and is named as such because the second user is carrying out the procedure of selling the mobile object. On the other hand, from the perspective of the first user, the procedure is to purchase the mobile object, so it is called a purchase cost. In other words, the selling cost and the purchase cost are just different names depending on the user's (user's) perspective, but they refer to the same thing. In the diagram shown in FIG. 7, which will be described later, the purchase cost and the repair cost are compared, but this purchase cost may also be expressed as the selling cost.

[0044] The information processing device 300, which has calculated the selling cost in this way, performs a process of outputting the selling cost and repair / replacement cost to the second user terminal 200 used by the second user. As described below, this output process is a process of outputting information (setting information) to a pre-specified output destination, so the information processing device 300 determines whether the second user terminal 200 is specified as the output destination of the setting information, and outputs this information only if it is specified as the output destination. In other words, this indicates that there is a possibility that this information will not be output to the second user terminal 200. As a result, when this information is output, the second user terminal 200 will display the current selling cost and repair / replacement cost of the mobile object, allowing the user to request work (receive service) taking these costs into consideration.

[0045] As a result, the information processing device 300 outputs the predetermined information as described above to the first user and the second user. The first user can at least check the "current repair / replacement cost of the mobile object," "first mobile object value," "second mobile object value," "purchase recommendation degree information (A)," and "repair / replacement recommendation degree information (B)" via the first user terminal 100. Furthermore, the second user can at least check the "repair cost" and "sale cost (purchase cost) taking repair cost into consideration" via the second user terminal 200, and can decide on the optimal course of action, such as requesting repair or purchase.

[0046] From the above, in the information processing device 300, even when a first user and a second user use the same service for a specified mobile object, the information output to the first user terminal 100 used by the first user and the information output to the second user terminal 200 used by the second user when using the service can be different.

[0047] Next, the devices and terminals that make up the information processing system will be described. The first user terminal 100 is a user terminal used by a worker who performs repair or replacement work, and is also called a worker terminal. The first user terminal 100 is also a user terminal used by a purchaser (purchaser) who purchases (purchases) in a buying and selling transaction of a mobile object, and is also called a buyer terminal. The first user terminal 100 is a computer having the configuration described below.

[0048] The first user terminal 100 is connected to an information processing device 300 and receives software services from the information processing device 300. The first user terminal 100 is also connected to a second user terminal 200 and can receive structural information (damage images) of damaged moving objects from the second user terminal 200. For example, the first user terminal 100 accepts input of "identification information (vehicle inspection certificate information)" by a user operation on the display screen (type information input screen) shown in FIG. 4(a) and registers the identification information of the damaged moving object. Alternatively, the first user terminal 100 accepts input of "type information (vehicle registration number)" by a user operation on the display screen (type information input screen) shown in FIG. 4(b) and registers the type information of the damaged moving object. Note that, although the above example illustrates the first user terminal 100 accepting "type information," this is not particularly limited. For example, the first user terminal 100 may accept "information about the owner" of the moving object. In this case, the information processing device 300 can identify the type information of the vehicle by referring to the correspondence information between the stored "owner information" and "information about the moving object owned by the owner."

[0049] Furthermore, the first user terminal 100 accepts input of "structural information of the damaged moving body (images of damage to the moving body)" by user operation on the display screen (component analysis screen) shown in FIG. 4(c), and registers the structural information of the moving body (transmits the structural information). At this time, the first user terminal 100 may accept input of multiple damage images. In other words, it may accept input of damage images captured from different directions of the damaged portion of the moving body. In addition, it may accept input of identification information (supplementary information) for identifying the damage information of the part.

[0050] Once the type information and structure information of the mobile object have been registered, the first user terminal 100 requests corresponding information (mobile object-related information) for the registered mobile object by accepting a user operation to execute "parts analysis" on the parts analysis screen shown in FIG. 4(c). Then, the first user terminal 100 obtains corresponding information including "repair costs" and "purchase costs" for the mobile object from the information processing device 300, and displays the corresponding information (vehicle information, estimate results, parts list, etc.) on the parts analysis result screen shown in FIGS. 5(a) and 5(b). Specifically, the first user terminal 100 displays a list of parts required for repair or replacement, in addition to "repair costs," "purchase costs," and "scrapping costs."

[0051] Furthermore, the first user terminal 100 acquires moving body information (model information) related to the moving body from the information processing device 300, and displays the model information on the "VIEWER screen" shown in Figures 6(a) and 6(b). This model information may be, for example, 3D model information (three-dimensional diagram) or 2D model information (developed diagram) of the moving body, and it is preferable that the location of the damaged part (damaged portion) is highlighted. In addition, the first user terminal 100 can also comparatively display the "repair costs," "purchase costs," "estimated purchase costs," and "time-series transition graphs of these costs" of a mobile object on the "cost transition graph screen" shown in Figures 7(a), 7(b), and 7(c). Details will be described later.

[0052] The second user terminal 200 is a user terminal used by a requester who requests repair, replacement, or purchase. Specifically, it is a computer. The second user terminal 200 is preferably equipped with an imaging device 201 having a depth sensor (a camera with a depth sensor). By using the depth sensor, the depth (distance) to an object can be measured, and the depth information can be visualized in the captured image. The second user terminal 200 is connected to the information processing device 300 and the first user terminal 100 via a communication path, and receives software services from the information processing device 300. The second user terminal 200 receives the same software services as the first user terminal 100, but the display screen displayed on the second user terminal 200 is partially different from that displayed on the first user terminal 100, and the second user terminal 200 acquires information partially different from the mobile object-related information presented on the first user terminal 100.

[0053] Specifically, the mobile object-related information presented from the information processing device 300 to the first user terminal 100 is information intended for the contractor (repair / purchase contractor) that will accept the mobile object (vehicle). In addition, the information processing device 300 presents a display screen intended for the contractor. On the other hand, the moving object related information presented from the information processing device 300 to the second user terminal 200 is information intended for the owner of the moving object. Furthermore, the information processing device 300 presents a display screen intended for the owner. In other words, the information processing device 300 presents to the first user terminal 100 the "first mobile object related information" and "first display screen" necessary for mobile object repair and purchase operations, while presenting to the second user terminal 200 the "second mobile object related information" and "second display screen" necessary for owning a mobile object.

[0054] For example, the information processing device 300 can provide the first user terminal 100 with repair information necessary for repairing the mobile object and market price information necessary for purchasing. Furthermore, it can provide multiple patterns of "purchase costs," such as a "first purchase cost" that takes into account the reuse value of the mobile object and a "second purchase cost" that takes into account the reuse value of the mobile object's parts. Based on this information, the trader (first user terminal 100) will provide the owner of the mobile object (second user terminal 200) with the purchase cost specified by the trader. The second user terminal 200 acquires response information based on the "purchase cost" and "repair cost" of the mobile object specified by the dealer. For example, the information processing device 300 does not need to provide the second user terminal 200 with multiple patterns of purchase costs, as with the first user terminal 100. In other words, the owner can acquire information (only the necessary information) necessary to decide how to handle the damaged mobile object.

[0055] The above information processing system can present the first user (a repair and purchase business of the mobile object) and the second user (the owner of the mobile object) with an appropriate method of dealing with the mobile object (damaged mobile object). Specifically, the first user and the second user can be presented with mobile object-related information including "repair costs" and "purchase costs" based on the repair costs, allowing them to decide on an appropriate method of dealing with the mobile object. In particular, the first user can be presented with information for businesses, including a "first purchase cost" based on the reuse value of the mobile object and the repair costs of the mobile object, and a "second purchase cost" based on the reuse value of the mobile object's parts and the scrapping costs of the mobile object.

[0056] 3 shows an example of the hardware configuration of the first user terminal 100, the second user terminal 200, and the information processing device 300, each of which is realized by a computer. Of course, the functions of each device can also be realized by multiple devices. In this case, when distinguishing between the computers for convenience, the first user terminal 100 may be referred to as the first computer 100, the second user terminal 200 may be referred to as the second computer 200, and the information processing device 300 may be referred to as the third computer 300.

[0057] Furthermore, since the first user terminal 100, the second user terminal 200, and the information processing device 300 transmit and receive various types of information, process information, and store it, the first user terminal 100 and the second user terminal 200 can also be expressed as an "information processing device" or an "information processing terminal." Therefore, the first computer 100, the second computer 200, and the third computer 300 can also be expressed as an "information processing device" or an "information processing terminal."

[0058] As shown in FIG. 3, the first computer 100, the second computer 200, and the third computer 300 each include a processor 901, a storage device 902, an I / F 903, and a display device 904.

[0059] The processor 901 controls processing in the computers (first computer 100, second computer 200, third computer 300) by executing programs stored in the storage device 902. For example, the respective functional units and processing units of the first user terminal 100, second user terminal 200, and information processing device 300 are realized by the processor 901 executing the programs stored in the storage device 902. The programs are executed by the computers (first computer 100, second computer 200, third computer 300). In particular, the processor 901 provided in the first computer 100 may be referred to as the "first processor," the processor 901 provided in the second computer 200 may be referred to as the "second processor," and the processor 901 provided in the third computer 300 may be referred to as the "third processor."

[0060] The storage device 902 temporarily stores the source code of the program executed by the processor 901 and data required when the program is executed, and is a volatile or non-volatile storage medium such as RAM, ROM, a hard disk drive (HDD), or flash memory. This storage device 902 also serves as a database for storing the operating system (OS), various programs for implementing the above-mentioned configurations, setting information, tables, and the like.

[0061] The processor 901 realizes various functions by reading and executing these programs, setting information, table information, etc. In particular, the storage device 902 included in the first computer 100 may be referred to as a "first storage device (first storage unit)," the storage device 902 included in the second computer 200 may be referred to as a "second storage device (second storage unit)," and the storage device 902 included in the third computer 300 may be referred to as a "third storage device (third storage unit)." This storage device 902 may be the same as DB10, which is the storage unit shown in FIG. 1, or DB10 may be a database (external storage device) different from the storage device 902.

[0062] I / F903 is an input / output interface (also called a "communication unit") for accepting input from users such as keyboards, mice, touch panels, various sensors, and wearable devices, and is an interface for inputting and outputting data from external devices of the computer, and is a communication interface for communicating data between computers or with external devices of the computer via a communication network, either wired or wireless.

[0063] The display device 904 is a device that displays various types of information. Specific examples include a liquid crystal display, an organic EL (Electro-Luminescent) display, etc., and may be a wearable device. It may also be a touch panel or touch operation input device that combines an input / output interface with the display device 904.

[0064] 2, the information processing device 300 mainly comprises a DB 10 that stores various programs and various data such as type information, structure information, correspondence information, model information, cost simulation information, mobile object information, parts information, and repair information, a screen display unit 14, a type identification unit 15, a type specification unit 16, a structure information acquisition unit 17, a damage specification unit 18, a repair cost calculation unit 19, a purchase cost calculation unit 20, an information output unit 21, a model generation unit 22, a graph generation unit 23, a required parts presentation unit 24, a required work presentation unit 25, and a degree calculation unit 26. The above-mentioned "mobile object-related information" includes "correspondence information," "model information," and "cost simulation information."

[0065] The “type information (type data)” is transmitted from the first user terminal 100 or the second user terminal 200 to the information processing device 300. The "type information" includes "first type information" that identifies the type of the moving object, and "second type information" that estimates the type of the moving object. "First type information" is information that allows the type of a moving object to be identified with 100% accuracy (estimated with 100% similarity). Specifically, the first type information is vehicle inspection certificate information (moving object certification information), vehicle registration number (moving object registration number), VIN code (individual identification number), etc. The vehicle registration number is the number printed on the license plate. The "second type information" is information that identifies the type of moving object with lower accuracy than the "first type information," for example, with an accuracy of 1% to 99%. The "second type information" is also information that can be estimated based on the similarity (likelihood) with the moving object identified by the "first type information." Specifically, this information includes the vehicle model name, vehicle name, vehicle shape, vehicle category, etc. Other information includes the model year, grade, etc. "Vehicle type" refers to a type of vehicle classified according to its intended use, such as a passenger car, a small freight vehicle, or a light four-wheeled passenger car. "Body shape" refers to a type of vehicle classified by body type, such as box type, convertible top type, station wagon, etc. "Vehicle categories" include compact, sedan, wagon, truck, sports, etc. The "similarity" is also called the vehicle identification accuracy error, and may be expressed as an error (difference) from 100% similarity. For example, a moving object estimated with an 80% similarity will be expressed as a 20% similarity (difference between 100% and 80%) when expressed in terms of the vehicle identification accuracy error.

[0066] For example, if the "model information" of a moving object is available, the type of moving object can be estimated with a similarity of 80%. Also, if both the "model information" and the "year information" are available, the type of moving object can be estimated with a similarity of 85% (80% + 5% = 85%). Also, if the "model information," "year information," and "grade information" are available, the type of moving object can be estimated with a similarity of 90%. The similarity may be calculated based on demerit items (items that decrease the similarity) such as the vehicle model, vehicle name, vehicle shape, and vehicle category, and on added items (items that increase the similarity) such as the model year and grade.

[0067] The “structure information” is transmitted from the first user terminal 100 or the second user terminal 200 to the information processing device 300. The "structural information" is data for identifying the structure of a moving body (parts of a moving body), and specifically, image data of the moving body (damage image data). The image of the moving body is preferably an image of the damaged part of the moving body and the surrounding area of ​​the damaged part. Furthermore, the structural information may be a single image of the moving object, but is preferably a plurality of images of the damaged portion of the moving object taken from different directions. The image of the moving object may be used not only as structural information but also as type information for identifying the type of the moving object. Also, the vehicle inspection certificate information and the vehicle registration number may be used not only as type information but also as structural information.

[0068] The "response information" is information that is transmitted from the information processing device 300 to the first user terminal 100 or the second user terminal 200, and is used by the first user or the second user to consider how to respond to the damaged moving object. The "response information" includes "vehicle information," "repair costs," "purchase costs," "disposal costs," "other processing costs," and "repair and replacement parts list" for the damaged vehicle. "Purchase cost" includes a "first purchase cost" for purchasing a mobile object based on the repair cost, and a "second purchase cost" for purchasing a mobile object based on the reuse value of its parts. In other words, the "first purchase cost" is the purchase cost based on the reuse value of a "used mobile object" after repairing a damaged mobile object. On the other hand, the "second purchase cost" is the purchase cost based on the reuse value of "used parts" after dismantling a damaged mobile object. This "second purchase cost" can also be considered the purchase cost when purchasing a mobile object as a collection of parts (group of parts). A "repair / replacement parts list" is a list of parts that need to be repaired or replaced from the group of parts of a damaged mobile object. The parts list includes information such as the part code, part name, and classification (repair, replacement, inspection, etc.) for each part. The details of the "repair costs," "purchase costs," and "disposal costs" shown in Figure 5(b) are as shown in Figure 5(c), and will be described later.

[0069] "Model information" is information transmitted from the information processing device 300 to the first user terminal 100 or the second user terminal 200, and is information for generating a 3D model (three-dimensional diagram) or a 2D model (developed diagram) of the damaged moving object. The "model information" includes information about the damaged moving body and the parts that make up the moving body, and based on this model information, it is also possible to generate a disassembly model (parts disassembly model) that disassembles the moving body into a group of parts. The "model information" also includes information on damaged areas (damaged parts) of the moving body, and based on this model information, the damaged areas of the 3D model (2D model) of the moving body can be displayed in different ways. The information on the damaged area includes the type of damaged part, as well as the size, shape, and depth of the damage to each part.

[0070] "Cost simulation information" is information transmitted from the information processing device 300 to the first user terminal 100 or the second user terminal 200, and is information for generating cost trend information (cost trend graph) required to deal with a damaged moving object. The "cost simulation information" includes current repair costs, purchase costs, future expected purchase costs, future expenditure information, market price information, etc. Based on this cost simulation information, a cost trend graph can be generated. The future expenditure information includes, for example, taxes required for maintaining the vehicle (automobile tax, weight tax, etc.), inspection costs required for inspecting the vehicle (vehicle inspection costs), insurance costs for the vehicle, and the like. The future market price information includes the market price of a used mobile body with respect to the mobile body, the market price of a used part with respect to the parts of the mobile body, and the like.

[0071] Next, we will explain the "mobile body information" stored in the mobile body information storage unit 11 (mobile body information database), the "parts information" stored in the parts information storage unit 12 (parts information database), and the "repair information" stored in the repair information storage unit 13 (repair information database).

[0072] "Mobile body information" is identification information (specific information) related to a mobile body, and includes, for example, vehicle inspection certificate information for each mobile body (vehicle), vehicle registration number, VIN code, vehicle model name, vehicle name, body shape, body dimensions, vehicle category, model, year, grade, engine displacement, fuel, and other identification information. The "mobile body information" also includes vehicle images for each mobile body, general maintenance information, parts group information, and maintenance cost information. In addition, the "mobile body information" may include vehicle images for each specified mobile body, maintenance history information, parts group information (such as part status), and mileage. By referring to this "mobile body information," the information processing device 300 can identify the type of the mobile body. It can also determine the damaged portion (damaged part) of the mobile body and identify the damaged portion.

[0073] "Parts information" is identification information (specific information) relating to parts of a mobile body, and includes, for example, information on the part group for each mobile body (vehicle), as well as identification information for each part such as the part code, part name, part shape, part dimensions, part year, part grade, and part image. By referring to this "parts information," the information processing device 300 can identify the parts that make up the moving object. It can also determine damaged parts of the moving object and identify the damaged parts.

[0074] "Repair information" is information related to the repair or replacement of parts, and includes, for example, information (work information) required for the repair or replacement of each part. Information required for the repair or replacement of parts includes, for example, information on the work content (work procedures) of repair work, replacement work, inspection work, etc., work index, work labor costs, and part costs. By referring to this "repair information," the information processing device 300 can identify the work required to repair or replace a damaged part of the moving object, and can also calculate the labor costs and parts costs required for the work.

[0075] The mobile object information storage unit 11 also stores "market price information for mobile objects," "future expenditure information for mobile objects," and "sales conditions information." The parts information storage unit 12 also stores "market price information for parts" and "sales conditions information." "Market price information for mobile units" is the market price of second-hand and new mobile units, and includes not only the current market price but also the future market price (for example, the market price three years from now). "Parts market price information" is the market price of used and new parts, and includes not only the current market price but also the future market price. As described above, the "future expenditure information" includes taxes required for maintaining the vehicle, inspection fees required for inspecting the vehicle, vehicle insurance costs, and the like. The "sales conditions information" includes information such as an image of the vehicle (vehicle parts), part condition, price (new price, selling price), quantity, quality, shipping fee, and mileage.

[0076] The screen display unit 14 outputs service content relating to the presentation of information about the moving object to the display screens of the first user terminal 100 and the second user terminal 200. Specifically, the user terminals 100 and 200 access a dedicated website (application) managed by the information processing device 300, and when the user logs in, the service contents relating to the presentation of information are displayed on the display screen. After the first user and the second user log in, the screen display unit 14 displays a top screen (not shown) and accepts the selection of a desired user operation to transition the screen, thereby displaying the display screens shown in Figures 4 to 8.

[0077] Figures 4(a) and 4(b) show screens for inputting information on the type of moving object; specifically, Figure 4 shows a screen for inputting vehicle inspection certificate information, and Figure 4(b) shows a screen for inputting the vehicle registration number (license plate). While Figure 4(a) shows an example in which a camera is activated to read the two-dimensional code printed on the vehicle inspection certificate, the camera may also be used to read the vehicle inspection certificate itself (or a vehicle inspection certificate card or vehicle inspection certificate storage medium). The type information can be obtained from the document by character recognition using OCR or the like. As another example, an IC (Integrated Circuit) reader may be activated to read the chip (IC tag) attached to the vehicle inspection certificate, and type information may be obtained from the IC chip. The IC reader in this case may be provided by a vehicle inspection certificate viewing app that works in conjunction with the information processing program. FIG. 4(c) shows a part analysis screen, which is an input screen for accepting information for analyzing the state of the vehicle through user operations. At this time, in addition to inputting images of the vehicle (moving body), a camera (imaging device) is started and an image of the vehicle taken by the camera is input, and the parts that make up the vehicle are analyzed from the image. At this time, a depth sensor may be used to identify the presence or absence of a malfunction, the location of the malfunction, and the extent of the malfunction (fault depth). As shown in Figure 4, type information identification and part analysis are performed on separate screens, but it is also possible to perform type information identification, part analysis, and determination of the location and severity of the failure on a single display screen based on a single image (image of the vehicle). 5(a) and 5(b) show component analysis screens, specifically, component analysis is performed by user operation, and the screens show the analysis results. The analysis screen (analysis results) shown in Figure 5(a) displays the "damaged image of the moving object" acquired from the first user terminal 100 or the second user terminal 200 and "vehicle information" indicating the type of moving object. The analysis screen (analysis results) shown in FIG. 5(b) displays the repair costs, purchase costs, and scrapping costs as "quotation results," and also displays a "parts list" required for repair or replacement. The information on the quotation results and parts list corresponds to "support information." The analysis screen shown in FIG. 5(b) may be either the display screen displayed on the first user terminal 100 or the second user terminal 200.

[0078] Here, the details of the "estimate result" will be explained based on FIG. 5(c). In practice, the information on the estimate results shown in FIG. 5(c) will be displayed in a list in the estimate result item column on the analysis screen (analysis results) shown in FIG. 5(b).

[0079] FIG. 5(c) shows information on the estimate result displayed on the analysis screen of the first user terminal 100 used by the repair and purchase trader, and is estimate information for the trader. Figure 5(c) shows details of "repair costs," "purchase costs," and "disposal costs." "Repair costs" include (1) repair costs when body repair is the main focus, (2) replacement costs when new parts are the main focus, (3) replacement costs when used parts are the main focus, (4) replacement costs when body repair and new parts are combined, and (5) replacement costs when body repair and used parts are combined. Repair costs for (4) and (5) above are further divided into three plans: Shochikubai (gold, silver, bronze). The "purchase cost" indicates the purchase cost. Specifically, there is the first mobile object value information, which is (1) a vehicle purchase cost based on the reuse value of the vehicle at the current time (first purchase cost), (2) a parts purchase cost based on the reuse value of the parts at the current time (second purchase cost), and the second mobile object value information, which is (3) a vehicle purchase cost based on the reuse value of the vehicle at an arbitrary time (first purchase cost), and (4) a parts purchase cost based on the reuse value of the parts at an arbitrary time (second purchase cost). Of these, the three pieces of information, (2) the current parts purchase cost (second purchase cost) based on the reuse value of the parts, (3) the vehicle purchase cost (first purchase cost) based on the reuse value of the vehicle at any point in time, and (4) the parts purchase cost (second purchase cost) based on the reuse value of the parts at any point in time, are displayed only on the first user terminal 100. "Vehicle scrapping costs" are costs required when scrapping a vehicle.

[0080] FIG. 5(c) shows details of the "Other" related information. "Other" shows six related information items. Specifically, (1) the market price of a used vehicle of the same make, class, and grade as the damaged vehicle, (2) the market price of a new vehicle of the same make, class, and grade as the damaged vehicle, (3) the market price of a recommended used vehicle of the same make, class, and grade as the damaged vehicle, (4) the dealer selling price of the damaged vehicle, (5) the auction price of the damaged vehicle, and (6) the shipping cost of the damaged vehicle. Based on the information from the estimate results, the repair and purchase company can present the owner of the vehicle with, for example, the "vehicle purchase cost (first purchase cost)" as part of the purchase cost, and if the vehicle is purchased, they can offer to purchase it for 400,000 yen. In addition, repair and purchase businesses can refer to the "Other" related information (market price information) and offer to purchase the vehicle to the owner for 500,000 yen, which is 100,000 yen more than the "Vehicle Purchase Cost (First Purchase Cost)." In other words, repair and purchase businesses can decide the purchase cost by prioritizing profit or market price information. They can also propose repair costs.

[0081] FIG. 5(c) shows quotation result information displayed on the analysis screen of the first user terminal 100, which is partially different from the quotation result information displayed on the analysis screen of the second user terminal 200 used by the owner. The analysis screen of the first user terminal 100 can display all information of the estimate results shown in Fig. 5(c), and it is possible to display or hide certain information by customization. In particular, Fig. 5(c) displays both "first purchase cost" and "second purchase cost" as purchase cost items. When these purchase costs are set, they indicate to repair and purchase companies the possibility of reusing (reselling) the vehicle as a vehicle and the possibility of reusing it as parts. On the other hand, the analysis screen of the second user terminal 200 hides some of the information in the estimate results shown in FIG. 5(c). This hidden information includes the "second repurchase cost" shown in FIG. 5(c), and "(4) Dealer Selling Price," "(5) Auction Selling Price," "(6) Vehicle Shipping Cost," "(7) Purchase Recommendation Level (A)," and "(8) Repair / Replacement Recommendation Level Information (B)" shown in FIG. 5(c). That is, the analysis screen of the second user terminal 200 displays the "first repurchase cost" as the "repurchase cost." For the owner, this "repurchase cost" simply indicates that the owner is giving up the vehicle (relinquishing ownership), and does not indicate whether the cost is for reusing (reselling) the vehicle as a vehicle or for reusing parts. In other words, the purchase cost of the target mobile object (vehicle) is calculated and displayed, but the meaning of the displayed purchase cost will differ depending on the display screen that displays this purchase cost (the analysis screen of the first user terminal 100, the analysis screen of the second user terminal 200). The "first purchase cost" is a cost based on the reuse value of the purchased vehicle for reuse (resale) as a vehicle, and does not include costs related to the transfer of ownership, etc., which will occur. Of course, the costs related to the transfer, etc. may be stored separately, and a cost including information on that cost may be displayed as the "first purchase cost." The "second purchase cost" is a cost based on the reuse value of the purchased vehicle for reuse as parts, and does not include costs related to the vehicle scrapping procedures. Of course, the costs related to the vehicle scrapping procedures may be stored separately, and a cost including information on that cost may be displayed as the "second purchase cost." In this way, the information on the response method (quote result) presented to the user differs partially between the display screen of the first user terminal 100 and the display screen of the second user terminal 200. This indicates that items are displayed according to the user (repair / purchase company, owner) who is displaying the quotation result, making it possible to display the most appropriate quotation according to the user.

[0082] Fig. 6(a) shows the VIEWER screen (3D model screen), and Fig. 6(b) shows the VIEWER screen (2D model screen). Specifically, Fig. 6(a) displays 3D model information (three-dimensional diagram) of the damaged moving body, and Fig. 6(b) displays 2D model information (developed diagram) of the damaged moving body. Fig. 6(a) highlights the location of the damaged parts of the moving body (damaged area). Figures 7(a) and 7(c) show the cost transition graph screen (similarity 100%), and Figure 7(b) shows the cost transition graph screen (similarity 80%). Figures 7(a) and 7(c) show the current and future cost transition information (cost transition graph) of the damaged moving object when it is estimated with 100% similarity. Figure 7(b) shows the current and future cost transition information for a damaged moving object when it is estimated with a similarity of 80%. In the case of Figure 7(b), because the moving object is estimated with a similarity of 80%, an error equivalent to a difference of "20%" occurs in the cost transition information. Information on the "repair cost" showing the range indicating this error information (20%), the current "purchase cost," and the future "expected purchase cost" are also displayed. 7(a) and 7(b) show a trend in the purchase cost, where the purchase cost decreases over time, indicating a trend in which the value of the mobile object decreases over time. On the other hand, FIG. 7(c) shows a trend in the purchase cost, where the purchase cost increases over time, indicating a trend in which the value of the mobile object increases or remains unchanged over time. Therefore, FIG. 7(c) shows a state in which it is considered desirable for the purchaser (first user) to purchase (purchase) the mobile object at the time the first mobile object value is calculated (a state in which the degree of purchase recommendation is high).

[0083] The type identification unit 15 acquires type information of the damaged moving object and identifies the type of the moving object based on the “type information” and the “moving object information” of the moving object managed by the moving object information storage unit 11. The type identification unit 15 may identify the moving object based on "structural information (damaged image)" and "moving object information" instead of the above-mentioned "type information."

[0084] Specifically, the type identification unit 15 acquires "vehicle inspection certificate information (first type information)" through a vehicle inspection certificate information input screen shown in Fig. 4. More specifically, the "vehicle inspection certificate information" is acquired by reading the two-dimensional code on the vehicle inspection certificate based on a user operation. Alternatively, the type identification unit 15 acquires the "vehicle registration number (first type information)" through the vehicle registration number input screen shown in Fig. 4(b). More specifically, the "vehicle registration number" is acquired by reading image data of the license plate based on a user operation. When the first type information is obtained, the type identification unit 15 can identify the type of vehicle (identification with 100% similarity).

[0085] On the other hand, when the first type information cannot be obtained, the type identification unit 15 can obtain second type information such as the vehicle model, vehicle name, and vehicle body shape through a type information obtaining screen (not shown). When the second type information is obtained, the type identification unit 15 estimates the type of the moving object according to the identification level (reliability) of the obtained second type information.

[0086] In addition to acquiring "type information" from the second user terminal 200 used by the owner of the mobile object, the type identification unit 15 can also acquire "type information" from the first user terminal 100 used by the repair / purchase company. In the latter pattern, it is possible that after the second user terminal 200 transmits the "type information" of the mobile object to the first user terminal 100, the first user terminal 100 transmits the "type information" to the information processing device 300 instead.

[0087] When the type identification unit 15 acquires the "first type information" and identifies the type of the moving object, the type identification unit 16 identifies the type of the moving object based on this identification result. In other words, the type of the moving object is identified with 100% similarity. On the other hand, if the type identification unit 15 cannot acquire the "first type information" and cannot identify the type of the moving object, the type identification unit 16 identifies the type of the moving object and the "similarity" of the type. Specifically, when the type identification unit 15 acquires the "second type information," the type identification unit 15 estimates the type of the moving object based on the "second type information" and the "moving object information." Then, the type specification unit 16 specifies the estimated type of the moving object and the "similarity" of the moving object. The reliability of the "second type information" is as described above. For example, if the second type information is "information on the vehicle type," the type identification unit 16 identifies the type of the moving object with a similarity of 80%. If the type of vehicle is not identified with 100% similarity, it will affect the estimate information and cost transition information. Also, the list of parts required for repairs and replacements will be information within the predicted range.

[0088] The structure information acquisition unit 17 acquires structure information of the moving object measured using a depth sensor. More specifically, the structural information acquisition unit 17 acquires, from the second user terminal 200, “damaged image data” of the moving object captured by the imaging device 201. Specifically, the structural information acquisition unit 17 acquires the "damaged image data" through the component analysis screen shown in Fig. 5(a). That is, the damaged image data is acquired by reading the damaged image data based on a user operation. This "damage image data" includes depth information measured by a depth sensor to the target object. By using this damage image data, it is possible to determine the damaged area with high accuracy. The structural information acquiring unit 17 may acquire the “structural information” from the first user terminal 100 in addition to acquiring the “structural information” from the second user terminal 200 .

[0089] The damage identification unit 18 identifies “damage information of parts” based on the “structural information” and the “parts information” stored by the part information storage unit 12. In detail, the damage identification unit 18 compares the damaged moving body parts with the corresponding normal parts based on the "structural information (damaged image data)" and "parts information" to identify the "parts damage information." The damage identification unit 18 may identify the "damage information of the part" by comparing the damaged moving body with a normal moving body based on the "structural information" and the "moving body information." Alternatively, the damage identification unit 18 may identify the "damage information of the part" based only on the "structural information."

[0090] Specifically, as shown in FIG. 5(a), the damage identification unit 18 identifies parts with scratches or dents from the "damage image," determines the scratch level or dent level, and identifies damage information (degree of damage) from the determination result. The methods for determining the scratch level or dent level include (1) determining the scratch level (scratch size, scratch shape, and scratch depth) based on depth information from a depth sensor (also referred to as scoring determination using AI), or (2) determining the scratch level (scratch size, scratch shape, and scratch depth) by comparing the damaged part with a normal part with reference to the part information stored in the part information storage unit 12. By implementing both of these determination methods, the damage identification unit 18 can identify more accurate "damage information of components." Then, the information processing device 300 can create a more accurate estimate.

[0091] The repair cost calculation unit 19 calculates the repair / replacement cost for repairing or replacing a part of the mobile body based on the "part damage information" identified by the damage identification unit 18 and the "repair information" stored by the repair information storage unit 13. In other words, the cost for repairing a part is called the repair cost, the cost for replacing a part is called the replacement cost, and the combined cost for repair or replacement is called the "repair / replacement cost." The repair cost calculation unit 19 can calculate repair costs with higher accuracy by referring to the type of mobile object identified by the type identification unit 16 in addition to the "part damage information" and "repair information." In other words, by identifying the type of mobile object, the repair cost calculation unit 19 can clearly identify the size, shape, and depth of the damage, and, with the damaged part identified, calculate the "repair cost" required to repair or replace the damaged part.

[0092] The repair cost calculation unit 19 may also refer to the "mobile body information" stored in the mobile body information storage unit 11 to calculate the "repair cost" of the mobile body. The "mobile body information" includes maintenance history information for each predetermined mobile body. The repair cost calculation unit 19 refers to the "maintenance history information (damage condition information)" of the mobile body to understand the past damage condition of the mobile body, and then calculates (adjusts) the "repair cost" required to repair or replace the damaged part (damaged part) this time. This allows the repair cost calculation unit 19 to calculate the repair cost with higher accuracy.

[0093] In addition, the repair cost calculation unit 19 may calculate the "repair cost" of the mobile object by further referring to the "index for estimating a damaged vehicle." The index is a standard value that is based on a certain standard work when calculating the repair and replacement costs of a damaged vehicle. For example, when calculating "repair labor costs," it is calculated by multiplying "work time (index)" by "repair cost per hour," as shown in FIG.

[0094] The purchase cost calculation unit 20 is also referred to as the first mobile object value calculation unit, and calculates, as first mobile object value information, a "first purchase cost (also referred to as "first mobile object value information based on repairs")" relating to the purchase of a mobile object based on the repair costs of the mobile object, and a "second purchase cost (also referred to as "first mobile object value information based on parts")" relating to the purchase of a mobile object based on the reuse value of the mobile object's parts. In detail, the purchase cost calculation unit 20 calculates a "first purchase cost" based on the "reusability value (resale value) of the mobile body" and the "repair cost" of the mobile body by referring to the "market price information (market price) of the mobile body" stored by the mobile body information storage unit 11. Of course, if no repair cost is required, the "first purchase cost" is calculated based on the "reusability value (resale value) of the mobile body." Furthermore, the purchase cost calculation unit 20 calculates a "second purchase cost" based on the "reusability value of the parts" and the "scrapping cost of the mobile object" by referring to the "market price information (market price) of parts" stored by the parts information storage unit 12. Of course, if the scrapping cost is not required, the "second purchase cost" is calculated based on the "reusability value of the parts."

[0095] The "first purchase price," also referred to as the first mobile object value based on repair, is a purchase price based on the reuse value of a "used mobile object" after a damaged mobile object has been repaired. For example, it is a purchase price calculated based on the second-hand market price of the damaged mobile object, the calculated repair cost, and the damage information used to calculate the repair cost. When the "first purchase price" is calculated on a display screen displayed to the repair / purchase company or the owner (e.g., Figure 5(c)), it is also possible to add the information on the predetermined profit rate of the reuser to the purchase price based on the reuse value of the mobile object. On the other hand, the "secondary purchase cost," also referred to as the first value of a vehicle based on parts, is a purchase cost based on the reuse value of "used parts" after a damaged vehicle is dismantled. For example, it is a purchase cost calculated for a group of parts obtained (removed) from a damaged vehicle, taking into account the value of these parts based on information such as the type of vehicle that matches these parts, the component configuration, and the purchase price of the parts. When calculating the "secondary purchase cost" on the screen of a repair / purchase dealer (e.g., Figure 5(c)), it is also possible to add the predetermined profit margin information of the recycler to the purchase cost based on the reuse value of these parts.

[0096] The information output unit 21 is also referred to as the "information presentation unit", and outputs "corresponding information (mobile object related information)" including the "repair cost" calculated by the repair cost calculation unit 19 and the "purchase cost" calculated by the purchase cost calculation unit 20. Methods of this output include presenting, displaying, transmitting, etc., and the presentation is described as an example and is not limited to presenting. More specifically, the information output unit 21 outputs the repurchase price of the moving body taking into consideration the calculation results of the "first repurchase price" and the "second repurchase price" as the "repurchase price". Specifically, the information output unit 21 presents the "corresponding information" of the damaged moving object through the part analysis screen (analysis results) shown in FIGS. 5(a) and 5(b). As shown in Figures 5(a) and 5(b), the "response information" includes "vehicle information," "repair costs," "purchase costs," "scrapping costs," "other processing costs," and "repair and replacement parts list" for the damaged vehicle.

[0097] As shown in Figures 5(a) and 5(b), the information output unit 21 outputs corresponding information including "purchase cost (purchase cost for dealer)" which includes the "first purchase cost" and "second purchase cost" of the mobile object, and "repair cost (repair cost for dealer)" to the first user terminal 100 used by the repair and purchase dealer. On the other hand, the information output unit 21 outputs corresponding information to the second user terminal 200 used by the person (owner) who sent the structural information of the mobile body, including a "purchase cost (purchase cost for owner)" that takes into account the purchase cost specified by user operation of the dealer (first user) out of the "first purchase cost" and "second purchase cost," and a "repair cost (repair cost for owner)" that takes into account the above-mentioned repair cost. The specific differences are as follows:

[0098] FIG. 5(c) is a diagram showing details of the “quotation result” on the component analysis screen (analysis result), which is the quotation result (quotation comparison result) presented on the first user terminal 100. 5(c), the information output unit 21 presents "repair costs," "purchase costs," "vehicle scrapping costs," and "related information" to the first user terminal 100. Specifically, the related information is (1) the market price of a used vehicle, (2) the market price of a new vehicle, (3) the market price of a recommended used vehicle, (4) the dealer selling price of the damaged vehicle, (5) the auction price of the damaged vehicle, (6) the transportation cost of the damaged vehicle, (7) the degree of purchase recommendation (A), and (8) information on the degree of repair / replacement recommendation (B). In addition, the "quote result" information provided to the dealer may include additional information and costs that are assumed to be incurred if the owner continues to use the vehicle, such as the repair period for the vehicle, current and future insurance costs for the vehicle, and taxes.

[0099] On the other hand, the quotation results presented to the second user terminal 200 are different from the quotation results presented to the first user terminal 100. 5(c), some information will be hidden, specifically, one type of purchase cost designated by the repair / purchase dealer (e.g., the first purchase cost) will be displayed on the second user terminal 200. In addition, the "Other" information (4) dealer selling price, (5) auction price, (6) shipping cost, (7) purchase recommendation level (A), and (8) repair / replacement recommendation level (B) will also be hidden. The "quote result" information presented to the second user may include additional information such as the repair period for the vehicle, current and future insurance costs for the vehicle, and taxes, just like the information for contractors. The "sale cost" mentioned above is displayed to the owner (second user) as part of the quotation result information.

[0100] Depending on the method of presenting the estimate results (presentation pattern), the repair and purchase company can present the owner of the vehicle with, for example, the "vehicle purchase cost (second purchase cost)" out of two possible purchase costs, and if the vehicle is purchased as a group of parts, they can offer to purchase it for 500,000 yen. In addition, repair and purchase businesses can refer to the "other" related information (market price information) and offer to purchase the vehicle to the owner for 600,000 yen, adding 100,000 yen to the "Vehicle Purchase Cost (Second Purchase Cost)." In other words, repair and purchase businesses can decide the purchase cost by prioritizing profit or market price information. They can also propose repair costs.

[0101] The model generation unit 22 generates a 3D model and a 2D model related to the moving object based on the type of the moving object identified by the type identification unit 16. Specifically, the model generation unit 22 generates the above-mentioned 3D model and 2D model, and the information output unit 21 outputs a 3D stereoscopic view and a 2D unfolded view of the damaged moving body through the VIEWER screen shown in Figures 6(a) and 6(b). Furthermore, the model generation unit 22 identifies the location of the damaged part in the 3D model and the 2D model based on the "part damage information" identified by the damage identification unit 18. Then, the information output unit 21 outputs the location of the damaged part in the 3D stereoscopic drawing and the 2D developed drawing in different display modes. Looking at Figures 6(a) and 6(b), we can see that the location of the damaged part (damaged area) is highlighted.

[0102] The 3D and 2D model information includes information on the disassembled model, which breaks down the moving object into parts, and information on the damaged areas. The damaged area information includes the type of part as well as the size, shape, and depth of the scratches on each part. By referring to the information on the disassembled model and the information on the damaged parts, the screen display unit 14 can switch the display from the "3D stereoscopic diagram" shown in Figure 6(a) to a "parts exploded view" disassembled into parts, and display information on the damaged parts for each part. In this way, by using the VIEWER screens shown in Figures 6(a) and 6(b), repair and purchase companies can visually understand the structure of a damaged mobile object and identify the areas that need to be repaired when repairing or replacing it.

[0103] The purchase cost calculation unit 20 refers to "market price information for mobile objects" and calculates the "purchase cost," which is the first mobile object value of the mobile object, based on the reuse value of the mobile object and the repair cost of the mobile object, as well as the "expected purchase cost," which is the second mobile object value in the future of the mobile object. Therefore, the purchase cost calculation unit 20 may also be referred to as a first mobile object value calculation unit that calculates the first mobile object value of the mobile object, or a second mobile object value calculation unit that calculates the second mobile object value of the mobile object. At this time, the purchase cost calculation unit 20 can calculate a more accurate "estimated purchase cost" by referring to the "reusability value of the mobile body" and "repair information" as well as "future expenditure information for the mobile body (taxes, vehicle inspection costs)" stored in the mobile body information storage unit 11. The graph generation unit 23 generates "cost simulation information" including "purchase cost," "estimated purchase cost," "time series change in estimated purchase cost," and "repair cost." Then, the information output unit 21 presents the "cost simulation information" as mobile object-related information, as shown in Figures 7(a), 7(b), and 7(c).

[0104] Specifically, the information output unit 21 presents a "cost transition graph" required to deal with the damaged mobile object through the cost transition graph screens shown in Figures 7(a), 7(b), and 7(c). FIG. 7(a) shows a "cost transition graph" of the damaged moving object at the present time and in the future when the damaged moving object is estimated with a similarity of 100%. The vertical axis of the "cost trend graph" shows the cost, and the horizontal axis shows the number of years since purchase. In the cost trend graph, the bar graph shows the current "repair cost," and the line graph shows the "current purchase cost" and "expected purchase cost in the future."

[0105] More specifically, the graph generation unit 23 generates an "expense transition graph" by taking into consideration "tax information" required to maintain a mobile body and "vehicle inspection fee information" required for vehicle inspection of the mobile body. In other words, the graph generation unit 23 can generate an "expense transition graph" by taking into consideration, for example, information on tax payments that are made once a year and information on vehicle inspection fees that are made once every two years (several years). As shown in Fig. 7(a), the information output unit 21 presents on the display screen the "expense transition graph" generated by the graph generation unit 23. At this time, in order to make it easier to intuitively understand the timing of tax payments and vehicle inspection fee payments, the information output unit 21 can present tax information (tax amount and timing) and vehicle inspection fee information (amount and timing) on ​​the "expense transition graph" so that they are distinguished by predetermined identification marks.

[0106] Figure 7(a) shows that the type of the damaged vehicle was identified with 100% accuracy (estimated with 100% similarity), the repair cost is 300,000 yen, and the current purchase price is 500,000 yen. It also shows that the expected purchase price three years from now is 160,000 yen, which means two years' worth of taxes and one vehicle inspection fee will be incurred. Furthermore, it can be seen that the expected purchase price of the vehicle gradually decreases over time, indicating that the reuse value of the vehicle is decreasing.

[0107] For ease of explanation, the "cost transition graph" shown in Figure 7(a) displays only one pattern of repair costs, purchase costs, and estimated purchase costs, but multiple patterns of repair costs, purchase costs, and estimated purchase costs may be displayed. Alternatively, the graph may be divided into multiple tabs, and each cost transition graph may be displayed by switching between the tabs.

[0108] Next, FIG. 7(b) shows a "cost transition graph" of the damaged moving object at the present time and in the future when the damaged moving object is estimated with a similarity of 80%. When the type of the mobile object cannot be identified, the purchase cost calculation unit 20 calculates the "purchase cost" and "estimated purchase cost" of the mobile object by varying them according to the similarity of the type. Similarly, the repair cost calculation unit 19 calculates the "repair cost" of the mobile object by varying them according to the similarity of the type. In Figure 7(b), the moving object is estimated with a similarity of 80%, so error information (error bar) equivalent to a difference of 20% is displayed in the cost transition graph.

[0109] In detail, the graph generation unit 23 generates a "cost trend graph" including "purchase cost," "estimated purchase cost," "time series trend of estimated purchase cost," and "repair cost" taking into consideration "similarity of type." Specifically, the graph generation unit 23 generates a "cost trend graph" as shown in Figure 7(b) so as to set upper and lower limits for each of the "purchase cost," "estimated purchase cost," and "repair cost" according to the similarity of the type (e.g., 80%). Then, the information output unit 21 presents the "cost transition graph" generated by the graph generation unit 23 on the display screen. At this time, error bars indicating the upper and lower limit values ​​of each of the "purchase cost," "estimated purchase cost," and "repair cost" according to the similarity of the type (e.g., 80%) are superimposed. In addition, the information output unit 21 may present the "time series transition of estimated purchase cost (line graph)" so as to be superimposed. By doing so, when the similarity between types is not 100% (when the similarity is between 1 and 99%), the first user and the second user can intuitively understand the estimated amounts of "purchase cost," "expected purchase cost," and "repair cost."

[0110] Figure 7(b) shows that the type of the damaged vehicle was estimated with a similarity of 80%, the repair cost is 250,000-350,000 yen, and the current purchase cost is 450,000-550,000 yen. It also shows that the expected purchase cost three years from now is 120,000-200,000 yen, which means two years' worth of taxes and one vehicle inspection fee will be required. In this way, by using the cost trend graph screens shown in Figures 7(a), 7(b), and 7(c), the first user (vendor) and the second user (owner) can compare "repair costs," "price costs," and "expected future purchase costs," simulate various costs, and determine the best way to deal with the damaged mobile unit.

[0111] Next, the estimate creation screens shown in FIGS. 8(a) and 8(b) that are presented to the first user terminal 100 for the trader (first user) will be described. FIG. 8(a) shows a display screen (parts selection screen) after a screen transition from the parts analysis screen (analysis results) shown in FIG. 8, for example, by a user operation by a contractor. FIG. 8(b) shows a display screen (work selection screen) after a screen transition from the screen shown in FIG. 8(a) has occurred after a part has been selected by a user operation in FIG. 8(a). These screens and screen transition processes are not presented to the second user terminal 200 intended for the owner of the moving object (second user).

[0112] The quotation creation screens shown in Figures 8(a) and 8(b) are presented when a trader wants to create a more accurate quotation after being presented with the corresponding information (quotation result) shown in Figure 5(c) via the first user terminal 100. Alternatively, they are presented when a trader wants to correct the quotation result shown in Figure 5(c). More specifically, when a user presses an "Estimate Creation" execution button (not shown) displayed on a predetermined display screen (the component analysis screen shown in FIG. 5(c)), the information output unit 21 transitions to the next screen and presents the estimate creation screen shown in FIG. 8(a) and FIG. 8(b).

[0113] The necessary parts presentation unit 24 presents the parts (group of parts) required for repairing or replacing the damaged moving body together with an illustration (3D exploded view) on the parts selection screen shown in Fig. 8(a). Then, upon receiving a part selection by a user operation, the necessary parts presentation unit 24 presents the part code, classification, part name, part number, part unit price, etc. of the received group of parts. The necessary parts presentation unit 24 presents the parts in the damaged area (for example, the left rear door) along with an illustration. This allows the dealer to visually understand the damaged parts in the damaged area. The dealer can also understand the details of the frame and inner parts of the damaged area. The necessary parts presentation unit 24 may present only the damaged parts, or may present the damaged parts and peripheral parts and then present only the damaged parts in a different display mode (highlighted).

[0114] The necessary work presentation unit 25 presents the work required to repair or replace the damaged moving body on the work selection screen shown in Fig. 8(b) , and then accepts the selection of the work content by the user operation, and presents the work conditions, index, labor cost, material cost, etc. of the accepted work content. As described above, the information processing device 300 can present the necessary parts and work content, determine the necessary parts and work content in accordance with the user's decision operation, and present the estimate result (repair cost). In this way, the contractor can correct and adjust the estimate result presented by the information processing device 300 and propose the estimate result to the owner of the mobile object.

[0115] The degree calculation unit 26 calculates the information (A) of the degree of recommendation for purchase and the information (B) of the degree of recommendation for repair / replacement, as described above.

[0116] The information processing device 300 can present the user with an appropriate method of dealing with a damaged mobile object. In addition, the information processing device 300 can present the user with mobile object-related information including an estimate of "repair costs" and an estimate of "purchase costs" based on the repair costs, allowing the user to decide on an appropriate method of dealing with the mobile object. The information processing device 300 exchanges information with both the first user terminal 100 and the second user terminal 200, and first presents "mobile object related information" to the first user terminal 100, and then presents the "mobile object related information" corrected (adjusted) by the first user terminal 100 to the second user terminal 200. Alternatively, the information processing device 300 can directly exchange information with the second user terminal 200 and directly present the “mobile object related information” to the second user terminal 200.

[0117] Next, processing of an information processing program (information processing method) executed in the information processing system will be described with reference to Fig. 9. The program according to this embodiment is executed by a CPU (processor) of the information processing device 300. The program is executed upon receiving an operation instruction from a user.

[0118] In the processing flow of the "information processing method," processing begins when an image of a moving object is input. The moving object captured in this image (the target moving object) may be a damaged moving object or an undamaged moving object (a non-damaged moving object). When an input of an image is accepted, the type identification unit 15 acquires type information of the damaged moving object (S901). Specifically, the type identification unit 15 acquires "vehicle inspection certificate information (first type information)" from the user terminal 100, 200 through a vehicle inspection certificate information input screen shown in Fig. 4(a). Alternatively, the type identification unit 15 acquires "vehicle registration number (first type information)" through a vehicle registration number input screen shown in Fig. 4(b). When the first type information cannot be obtained, the type identification unit 15 can obtain second type information such as the vehicle model, vehicle name, and vehicle body shape through a type information obtaining screen (not shown).

[0119] Then, the type identification unit 15 identifies the type of the moving object based on the "type information" and the "moving object information" of the moving object managed by the moving object information storage unit 11 (S902). Then, when the type identification unit 15 acquires the "first type information" and identifies the type of the moving object, the type specification unit 16 specifies the type of the moving object with 100% similarity based on this identification result. On the other hand, if "second type information" is obtained instead of "first type information," the type identification unit 15 estimates the type of the moving object based on the "second type information" and the "moving object information." Then, the type specification unit 16 specifies the estimated type of the moving object and the "similarity" of the moving object.

[0120] Then, the structure information acquisition unit 17 acquires structure information (damaged image data) of the moving object measured using the depth sensor (S903). Specifically, the structural information acquisition unit 17 acquires, from the user terminals 100 and 200, the “damaged image data” of the moving object captured by the imaging device 201.

[0121] Then, the damage identification unit 18 identifies "damage information of parts" that constitute the moving object based on the "structural information" and the "parts information" stored by the part information storage unit 12 (S904). In detail, the damage identification unit 18 compares the damaged moving body parts with the corresponding normal parts based on the "structural information (damaged image data)" and "parts information" to identify the "parts damage information."

[0122] Then, the repair cost calculation unit 19 calculates the "repair cost" required to repair the part of the mobile object based on the "part damage information" and the "repair information" stored by the repair information storage unit 13 (S905).

[0123] Next, the repurchase cost calculation unit 20 calculates first mobile object value information (S906). As described above, this first mobile object value information is synonymous with the repurchase cost (sale cost). The repurchase cost calculation unit 20 calculates, as the first mobile object value information, a "first repurchase cost" related to the repurchase of the mobile object based on the repair cost of the mobile object, and a "second repurchase cost" related to the repurchase of the mobile object based on the reuse value of the mobile object's parts. Specifically, the purchase cost calculation unit 20 refers to "market price information (market price) of a mobile body" and calculates a "first purchase cost" based on the "reusability value of the mobile body" and the "repair cost" of the mobile body. Also, the purchase cost calculation unit 20 refers to "market price information (market price) of parts" and calculates a "second purchase cost" based on the "reusability value of the parts" and the "scrapping cost of the mobile body".

[0124] Next, the purchase cost calculation unit 20 calculates second moving object value information (S907). This is a process of predicting and calculating the value of the moving object (second moving object value) at one or more arbitrary timings after the calculation of the first moving object value.

[0125] Subsequently, the degree calculation unit 26 outputs at least one of information on the purchase recommendation degree regarding the purchase of the mobile unit and information on the repair / replacement recommendation degree regarding the repair or replacement of the mobile unit (S908).

[0126] Then, the information output unit 21 outputs information appropriate for each terminal to the first user terminal 100 and the second user terminal 200 as moving object-related information (S909). Details of this output process are shown in Fig. 10 and will be described later. Specifically, the information output unit 21 presents "corresponding information" for the damaged mobile unit through the parts analysis screen (analysis results) shown in Figures 5(a) and 5(b). The "corresponding information" includes "vehicle information," "repair costs," "purchase costs," "disposal costs," "other processing costs," and a "repair / replacement parts list" for the damaged mobile unit. Furthermore, the information output unit 21 outputs a 3D model (3D stereoscopic view) and a 2D model (2D developed view) of the damaged moving body through the VIEWER screen shown in FIG. 6(a) and FIG. 6(b). In addition, the information output unit 21 presents "cost simulation information (cost transition graph)" required to deal with the damaged mobile object through the cost transition graph screens shown in Figures 7(a), 7(b), and 7(c). The "cost simulation information" includes "purchase cost," "estimated purchase cost," "time series change in estimated purchase cost," and "repair cost."

[0127] The above information processing method allows the user to be presented with mobile object-related information including an estimate of "repair costs" and an estimate of "purchase costs" based on the repair costs, allowing the user to decide on an appropriate method of dealing with the damaged mobile object.

[0128] FIG. 10 is a flowchart showing the detailed flow of the output process shown in S909. 10, the information output unit 21 designates an output destination for outputting mobile object-related information (also referred to as "output information") from one or more output destinations based on pre-designated information (S1001). As this output destination, the information on the mobile object information can be output only to the second user terminal that has acquired the information, or can be output to both the first user terminal and the second user terminal, or can be output only to the first user terminal. The pre-specified information in this case is setting information stored in the storage unit 10 of the information processing device 300 for the identification information of the identified first user terminal, and is information specified as an output destination of the mobile object-related information (output information). This setting information can be changed for each output destination at any timing via the first user terminal.

[0129] Then, the information output unit 21 determines whether the first user terminal is included in the specified output destinations (S1002), and if not (NO in S1002), proceeds to the processing of S1005 described below. On the other hand, if the first user terminal is included (YES in S1002), that is, when outputting information to a first user who provides services such as repair, exchange, customization, or purchase of a mobile object, output information including at least "first mobile object value," "second mobile object value," "purchase recommendation degree," and "repair / exchange recommendation degree" is created (S1003). Then, the information output unit 21 outputs output information including at least the "first mobile object value," "second mobile object value," "purchase recommendation degree," and "repair / replacement recommendation degree" to the first user terminal (S1004).

[0130] Next, the information output unit 21 determines whether the second user terminal is included in the specified output destinations (S1005), and if not (NO in S1005), proceeds to the processing of S1008 described below. If a second user terminal is included (YES in S1005), that is, when information is output to a second user who receives services such as repair, replacement, customization, or purchase of a mobile object, the information output unit 21 creates output information including the "first mobile object value" and the "purchase cost" (S1006). Then, the information output unit 21 outputs output information including the "first mobile object value" and the "purchase cost" to the second user terminal (S1007).

[0131] When the information output unit 21 outputs the output information to the first user terminal, it associates the type information with the target moving body from which it obtained the output information, and stores in the memory unit the fact that the output information has been output to the identified first user terminal, as well as the output information itself (S1008). In addition, when the information output unit 21 outputs the output information to the second user terminal, it associates the type information with the target moving body from which it obtained the output information, and stores in the memory unit the fact that the output information has been output to the identified second user terminal, as well as the output information itself (S1008). That is, the storage unit stores at least one of the above pieces of information in association with the target moving body.

[0132] As described above, the information output unit 21 can output the mobile object related information (output information) to any output destination based on the setting information set through the first user terminal.

[0133] In the above embodiment, the information output unit 21 presents "mobile object related information" to the user terminals 100 and 200, but the details of the mobile object related information are not particularly limited. In other words, the "mobile object related information" in this embodiment includes "response information (repair costs, purchase costs)", "model information", and "cost simulation information", but is not limited to these pieces of information. For example, the "mobile object related information" may include other related information about the damaged mobile object, or the "mobile object related information" may include only "response information (repair costs, purchase costs)."

[0134] In the above embodiment, an information processing program is stored in a recording medium readable by the information processing device 300, and processing is performed by the information processing device 300 reading and executing the program. Here, the recording medium readable by the information processing device 300 (non-transitory recording medium) refers to a magnetic disk, a magneto-optical disk, a CD-ROM, a DVD-ROM, a semiconductor memory, etc. Alternatively, dedicated software may be started using a terminal (mobile terminal) that serves as the information processing device 300, and the information processing program may be executed on a web browser.

[0135] The above-mentioned learning is an example of a method in which data patterns are input into a computer based on data known as training data, which is a set of information and correct judgments, and the computer finds new characteristics and associations based on these patterns, or a method in which the computer finds commonalities and characteristic data in the input data. Another example of learning is a method known as deep learning, in which a computer builds a neural network to analyze, extract, and output local or characteristic data. The information used in learning includes explanatory variables, which are information, numbers, and data that are factors in the learning process, and are expressed as "using," "based on," "based on," etc. The information output as a result of learning includes objective variables, which are information, numbers, and data, and are expressed as "output as," "becomes the learning result of," etc.

[0136] Of course, this learning also includes preprocessing, which consists of processes to supplement missing data, eliminate unnecessary data, and standardize data formats, as well as postprocessing, which stores the learning results so that they can be used for other learning.

[0137] The terms "unit," "means," "device," and "system" used in the above-described embodiments and claims do not simply mean physical means, but also include cases where the functions they possess are realized by software or software services. Furthermore, the functions of a single "unit," "means," "device," or "system" may be realized not only by a single physical means, software, software module, or device, but also by multiple physical means, software, software modules, devices, or a combination thereof.

[0138] The terms used in the above embodiments and claims should be interpreted as open-ended terms. For example, the term "including" should be interpreted as "not limited to what is described as including." The term "containing" should be interpreted as "not limited to what is described as containing." The term "comprising" should be interpreted as "not limited to what is described as comprising." The term "having" should be interpreted as "not limited to what is described as having." The term "comprising" should be interpreted as "not limited to what is described as comprising." [Explanation of symbols]

[0139] 10 Storage section 100 first user terminal 200 Second user terminal 300 Information processing device

Claims

1. A memory unit; a processor connected to the storage unit; Equipped with The storage unit Parts information regarding parts that constitute the moving body; repair information regarding the repair of said part; Remember, The processor: A process of identifying damage information of a part constituting a predetermined moving body based on part information of the part constituting the moving body; A process of calculating a repair / replacement cost for repairing or replacing the part based on the damage information of the part and the repair information of the part; A process of calculating a first moving object value of the moving object configured by the parts; a process of calculating a second mobile object value of the mobile object at one or more arbitrary timings after the calculation of the first mobile object value, based on a transaction history of sales transactions of the mobile object for each mobile object type; a process of outputting at least one of information on a degree of recommendation for purchasing the mobile object or information on a degree of recommendation for repairing or replacing the mobile object to a purchaser terminal of a purchaser in the buying and selling transaction based on the second mobile object value and the repair / replacement cost at any timing; An information processing device that executes the above.

2. The processor: A process of calculating a selling cost for a mobile object constituted by the part when the repair / replacement cost of the part is calculated; outputting the repair / replacement cost and the selling cost to a user terminal of the user of the mobile object; The information processing apparatus according to claim 1 , wherein the information processing apparatus executes the following:

3. The storage unit Market price information for each type of the moving object; Market price information for the parts Further memorize The process of calculating the selling costs includes: Calculating the selling cost based on market price information for each type of the mobile object; The process of calculating the repair / replacement cost includes:

3. The information processing device according to claim 2, wherein said repair / replacement cost is calculated based on market price information of parts.

4. The process of calculating the second moving object value includes: The information processing apparatus according to claim 1 , further comprising: calculating the second mobile object value by further using market trends of the mobile object.

5. The information on the degree of purchase recommendation is 2. The information processing apparatus according to claim 1, wherein the information is based on information of a change between the first moving body value and the second moving body value of the moving body at the given timing.

6. The information on the degree of purchase recommendation is An information processing device as described in claim 1 or 5, wherein when the second mobile body value of the mobile body at the arbitrary timing is higher than the first mobile body value, the purchase recommendation degree is higher than the purchase recommendation degree when the second mobile body value of the mobile body at the arbitrary timing is lower than the first mobile body value.

7. The information on the degree of recommendation for repair / replacement is An information processing device as described in claim 1, wherein when the second mobile body value of the mobile body at the arbitrary timing is lower than the first mobile body value, the repair / replacement recommendation degree is higher than the repair / replacement recommendation degree when the second mobile body value of the mobile body at the arbitrary timing is higher than the first mobile body value.

8. A computer including a storage unit that stores part information related to parts that configure a moving body and repair information related to repairs of the parts, A process of identifying damage information of a part constituting a predetermined moving body based on part information of the part constituting the moving body; A process of calculating a repair / replacement cost for repairing or replacing the part based on the damage information of the part and the repair information of the part; A process of calculating a first moving object value of the moving object configured by the parts; a process of calculating a second mobile object value of the mobile object at one or more arbitrary timings after the calculation of the first mobile object value, based on a transaction history of sales transactions of the mobile object for each mobile object type; a process of outputting at least one of information on a degree of recommendation for purchasing the mobile object or information on a degree of recommendation for repairing or replacing the mobile object to a purchaser terminal of a purchaser in the buying and selling transaction based on the second mobile object value and the repair / replacement cost at any timing; An information processing method that performs the above.

9. A computer including a storage unit that stores part information related to parts that configure a moving body and repair information related to repairs of the parts, A process of identifying damage information of a part constituting a predetermined moving body based on part information of the part constituting the moving body; A process of calculating a repair / replacement cost for repairing or replacing the part based on the damage information of the part and the repair information of the part; A process of calculating a first moving object value of the moving object configured by the parts; a process of calculating a second mobile object value of the mobile object at one or more arbitrary timings after the calculation of the first mobile object value, based on a transaction history of sales transactions of the mobile object for each mobile object type; a process of outputting at least one of information on a degree of recommendation for purchasing the mobile object or information on a degree of recommendation for repairing or replacing the mobile object to a purchaser terminal of a purchaser in the buying and selling transaction based on the second mobile object value and the repair / replacement cost at any timing; An information processing program that executes the above.

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