Shift management server, method, and program

Abstract

To provide a shift management server, method, and program which can recruit part-timers on the basis of a state of staff.SOLUTION: A shift management server comprises: a collaboration unit which, when one of a plurality of collaborating first part-timers performing regular duty resigns, cancels collaboration with the one of the plurality of first part-timers: a receiving unit which, when the collaboration unit cancels collaboration with one of the plurality of first part-timers, receives information indicating a first staff recruitment service recommended by recruiting media: a recruitment information generation unit which generates first recruitment information for recruiting a first part-timer who will perform regular duty; and an output unit which outputs the first recruitment information generated by the recruitment information generation unit to the first staff recruitment service of which the information is received by the receiving unit.SELECTED DRAWING: Figure 2

Description

[Technical Field]

[0001] The present invention relates to a shift management server, method, and program. [Background technology]

[0002] There is known a technology for quickly and inexpensively providing information on part-time jobs and other employment opportunities (see, for example, Patent Document 1). This technology allows an employer to access a homepage run by an intermediary on the Internet via a computer device, move to a predetermined screen by clicking the company registration and advertisement posting buttons, and register the employer's identification data and job requirements, and a job seeker accesses the homepage via a computer device, moves to a predetermined screen by clicking the condition registration and advertisement search buttons, enters desired requirements, searches for employment opportunities, obtains a list of available positions, and moves to the detailed screen to review the contents, allowing the job seeker to immediately apply for the position. [Prior art documents] [Patent documents]

[0003] [Patent Document 1] Japanese Patent Application Laid-Open No. 2002-73868 Summary of the Invention [Problem to be solved by the invention]

[0004] For example, when a company needs to recruit part-time workers due to staff shortages, the procedures are complicated and time-consuming.

[0005] The present invention provides a shift management server, method, and program that can recruit part-time workers based on staff status. [Means for solving the problem]

[0006] (1) One aspect of the present invention is a shift management server including: a collaboration unit that terminates collaboration with one of a plurality of first part-time workers with which it had been associated when one of the plurality of first part-time workers who work regular shifts resigns; a reception unit that receives information indicating a first staff recruitment service recommended by a recruitment media when the collaboration unit terminates collaboration with one of the plurality of first part-time workers; a job information creation unit that creates first job information for recruiting first part-time workers who work regular shifts; and an output unit that outputs the first job information created by the job information creation unit to the first staff recruitment service received by the reception unit. (2) One aspect of the present invention is a shift management server described in (1) above, wherein the reception unit receives information indicating a second staff recruitment service for a second part-time job performing short-term work recommended by a recruitment media, the recruitment information creation unit creates second recruitment information for recruiting second part-time workers performing short-term work, and the output unit outputs the second recruitment information created by the recruitment information creation unit to the second staff recruitment service received by the reception unit. (3) In one aspect of the present invention, in the shift management server described in (2) above, the reception unit receives shift requests from the plurality of first part-time workers, and the shift management server further includes a shift creation unit that creates shifts for the plurality of first part-time workers who work regular hours based on the shift requests from the plurality of first part-time workers received by the reception unit, and an acquisition unit that acquires information indicating the work schedules of second part-time workers who have applied for the second job information and been hired, and the shift creation unit reflects the information indicating the work schedules of the second part-time workers acquired by the acquisition unit in the shifts. (4) One aspect of the present invention is a shift management server as described in (1) above, wherein the collaboration unit collaborates with a first part-time worker who performs regular work when the first part-time worker is hired, and the recruitment media stops recommending the first staff recruitment service when the collaboration unit collaborates with the first part-time worker.

[0007] (5) One aspect of the present invention is a method executed by a shift management server, which executes the following steps: when one of a plurality of first part-time workers who work regular hours resigns, canceling the collaboration with one of the plurality of first part-time workers with which the shift management server had been associated; when the collaboration with one of the plurality of first part-time workers is canceled in the canceling collaboration step, receiving information indicating a first staff recruitment service recommended by a recruitment media; creating first job information for recruiting first part-time workers who work regular hours; and outputting the first job information created in the creating first job information step to the first staff recruitment service received in the receiving step.

[0008] (6) One aspect of the present invention is a program that causes a computer of a shift management server to execute the following steps: when one of a plurality of first part-time workers who work regular hours resigns, canceling the connection with one of the plurality of first part-time workers with which the shift management server had been connected; when the connection with one of the plurality of first part-time workers is canceled in the canceling connection step, receiving information indicating a first staff recruitment service recommended by a recruitment media; creating first job information for recruiting first part-time workers who work regular hours; and outputting the first job information created in the creating step of the first job information to the first staff recruitment service received in the receiving step. [Effects of the Invention]

[0009] According to the present invention, it is possible to obtain the effect of being able to recruit part-time workers based on the status of staff. [Brief explanation of the drawings]

[0010] [Figure 1] 1 is a diagram illustrating an example of the configuration of a shift management support system 1 according to the present embodiment. [Figure 2]1 is a block diagram showing an example of a terminal device 10, a terminal device 20, and a shift management server 100 included in a shift management support system 1 according to the present embodiment. [Figure 3A] FIG. 10 is a diagram showing an example of a part-time job schedule management screen of the shift management support service provided by the shift management support system 1 according to the present embodiment. [Figure 3B] FIG. 2 is a diagram showing an example of a shift addition screen of the shift management support service provided by the shift management support system 1 according to the present embodiment. [Figure 3C] FIG. 10 is a diagram showing an example of a desired shift submission confirmation screen of the shift management support service provided by the shift management support system 1 according to the present embodiment. [Figure 3D] FIG. 10 is a diagram showing an example of a desired shift confirmation screen of the shift management support service provided by the shift management support system 1 according to the present embodiment. [Figure 3E] FIG. 10 is a diagram showing an example of a part-time job schedule management screen of the shift management support service provided by the shift management support system 1 according to the present embodiment. [Figure 4] FIG. 2 is a diagram showing an example of a shift management screen of the shift management support service provided by the shift management support system 1 according to the present embodiment. [Figure 5] FIG. 10 is a diagram showing an example of a desired shift confirmation screen of the shift management support service provided by the shift management support system 1 according to the present embodiment. [Figure 6] FIG. 10 is a diagram showing an example of a staff recruitment screen for the shift management support service provided by the shift management support system 1 according to the present embodiment. [Figure 7] FIG. 10 is a diagram showing an example of a one-off part-time job recruitment screen of the shift management support service provided by the shift management support system 1 according to the present embodiment. [Figure 8] 3 is a flow chart showing an example of the operation of the shift management support system 1 according to the present embodiment. FIG. DETAILED DESCRIPTION OF THE INVENTION

[0011] Next, a shift management server, a method, and a program according to the present embodiment will be described with reference to the drawings. The embodiment described below is merely an example, and the present invention is not limited to the following embodiment. In all the drawings for explaining the embodiments, the same reference numerals are used for components having the same functions, and repeated explanations will be omitted. Furthermore, in this application, "based on XX" means "based on at least XX," and includes cases where it is based on other elements in addition to XX. Furthermore, "based on XX" is not limited to cases where XX is used directly, but also includes cases where it is based on XX that has been calculated or processed. "XX" is any element (for example, any information).

[0012] (Embodiment) Hereinafter, an embodiment of the present invention will be described with reference to the drawings. FIG. 1 is a diagram showing an example of the configuration of a shift management support system 1 according to this embodiment. When one of multiple part-time workers who work regular shifts at a part-time job employer resigns, the shift management support system 1 terminates the connection between the resigned part-time worker and the part-time job employer. When the shift management support system 1 terminates the connection between the resigned part-time worker and the part-time job employer, it accepts information indicating a first staff recruitment service recommended by a recruitment media. The shift management support system 1 creates first recruitment information to recruit a first part-time worker who works regular shifts, and outputs the created first recruitment information to the first staff recruitment service. Below, the explanation continues with a restaurant as an example of a part-time job employer.

[0013] The shift management support system 1 includes terminal devices 10-1 to 10-n, a terminal device 20, a shift management server 100, a job offer management server 200, and a hiring management server 300. Terminal devices 10-1 to 10-n, terminal device 20, shift management server 100, job vacancy management server 200, and recruitment management server 300 can communicate with each other via a communication network NW. The communication network NW includes the Internet, a wide area network (WAN), a local area network (LAN), a public line, a provider device, a dedicated line, a wireless base station, and the like.

[0014] Terminal device 10-1 to terminal device 10-n are used, for example, by regular part-time workers RPT-1 to RPT-n (n is an integer greater than 0) who work regular shifts at a restaurant, respectively. Each of terminal device 10-1 to terminal device 10-n may be, for example, a stationary computer device, or a portable computer device such as a smartphone or a tablet computer (tablet PC). Any of terminal device 10-1 to terminal device 10-n will be referred to as terminal device 10. Of regular part-time workers RPT-1 to RPT-n, a person who uses terminal device 10 will be referred to as a regular part-time worker RPT.

[0015] The terminal device 20 is used, for example, by an employee EM of the restaurant. As the terminal device 20, for example, a stationary computer device may be used, or a portable computer device such as a smartphone or a tablet computer (tablet PC) may be used. The shift management server 100 provides a shift management service that creates a work shift schedule for each restaurant. The shift management server 100 may be, for example, a stationary computer, or a portable computer such as a smartphone or a tablet computer (tablet PC).

[0016] The job vacancy management server 200 recommends the first staff recruitment service when notified by the shift management server 100 that the link between the restaurant and the regular part-time worker RPT has been terminated. For example, the job vacancy management server 200 is used by a job vacancy media. As the job vacancy management server 200, for example, a stationary computer device may be used, or a portable computer device such as a smartphone or a tablet computer (tablet PC) may be used.

[0017] Recruitment management server 300 provides a recruitment management service that manages the recruitment of regular part-time RPTs and one-off part-time workers for each restaurant. For example, recruitment management server 300 manages the recruitment and hiring of regular part-time workers and one-off part-time workers. Recruitment management server 300 may be, for example, a stationary computer, or a portable computer such as a smartphone or tablet computer (tablet PC).

[0018] The following describes in detail the terminal device 10, the terminal device 20, and the shift management server 100 included in the shift management support system 1. Fig. 2 is a block diagram showing an example of the terminal device 10, the terminal device 20, and the shift management server 100 included in the shift management support system 1 according to the present embodiment.

[0019] (Terminal device 10) The terminal device 10 includes a communication unit 12, a creation unit 14, an image processing unit 16, an operation unit 18, a display unit 19, and a storage unit 15. The communication unit 12 is realized by a communication module. The communication unit 12 communicates with an external communication device via a network NW. The communication unit 12 communicates using a wireless communication method such as wireless LAN, Bluetooth (registered trademark), or LTE (Long Term Evolution) (registered trademark). The communication unit 12 may also communicate using a communication method such as wired LAN.

[0020] The display unit 19 is, for example, a display and includes a touch panel. The storage unit 15 is realized by a hard disk drive (HDD), flash memory, random access memory (RAM), read only memory (ROM), etc., and stores information about the shift management support app, etc. The storage unit 15 may be realized in the cloud. The operation unit 18 is an input device that accepts operations by the regular part-time worker RPT, and is, for example, a touch panel. The regular part-time worker RPT operates the operation unit 18 to access the shift management service, thereby starting the process of accessing the shift management service. For example, the regular part-time worker RPT operates the operation unit 18 to start a shift management support app.

[0021] When a regular part-time worker RPT performs an operation to access the shift management service, the operation unit 18 accepts the operation. The creation unit 14 creates an access request to the shift management service based on the operation accepted by the operation unit 18, and transmits the created access request from the communication unit 12 to the shift management server 100.

[0022] The access response sent by the shift management server 100 in response to the access request is received by the communication unit 12. The image processing unit 16 acquires the access response from the communication unit 12 and causes the display unit 19 to display a part-time job schedule management screen for the shift management service. This completes the access process. FIG. 3A is a diagram showing an example of a part-time job schedule management screen of the shift management service provided by the shift management support system 1 according to this embodiment. The example of the part-time job schedule management screen includes a monthly calendar CAL and a shift addition area SAA, which is pressed to add a shift. The example of the monthly calendar CAL is divided into 5 rows and 7 columns, forming 35 boxes. Each of the 5 rows corresponds to the first to fifth weeks, and each of the 7 columns corresponds to Sunday to Saturday. A date is displayed in each box. Above the monthly calendar CAL, a shift submission area SSA, which is pressed to submit a shift, is displayed.

[0023] When a regular part-time worker RPT presses the shift addition area SAA on the part-time job schedule management screen, the operation unit 18 accepts the operation. This operation starts the shift addition process. The creation unit 14 creates a shift addition request including the user ID and information indicating a request to add a shift based on the operation accepted by the operation unit 18, and transmits the request from the communication unit 12 to the shift management server 100.

[0024] The shift addition screen information sent by the shift management server 100 in response to the shift addition request is received by the communication unit 12. The image processing unit 16 acquires the shift addition screen information from the communication unit 12, and causes the display unit 19 to display the shift addition screen based on the acquired shift addition screen information.

[0025] FIG. 3B is a diagram showing an example of a shift addition screen of the shift management service provided by the shift management support system 1 according to this embodiment. The shift addition screen includes a desired shift input area DSA, which includes multiple areas for inputting a desired shift, and a save button SAVBU, which is pressed to save the information entered in the desired shift input area DSA. The multiple areas for inputting the desired shift include a box for inputting information indicating the place of work, tags for selecting a shift pattern, a box for inputting information indicating the start date and time, a box for inputting information indicating the end date and time, a toggle for selecting whether all-day work is OK, and a toggle for selecting whether holidays are OK. The tags for selecting a shift pattern include a tag for selecting an early morning shift, a tag for selecting a middle shift, a tag for selecting a late shift, and a tag for selecting a late night shift.

[0026] When the regular part-time worker RPT inputs information into the desired shift input area DSA on the shift addition screen and presses the save button SAVBU, operation unit 18 accepts the operation. Based on the operation accepted by operation unit 18, creation unit 14 associates the user ID with the information input into the desired shift input area DSA and stores the information in memory unit 15.

[0027] The image processing unit 16 causes the display unit 19 to display a part-time job schedule management screen (FIG. 3A). When a regular part-time worker RPT presses the shift submission area SSA on the part-time job schedule management screen, the operation unit 18 accepts the operation. The creation unit 14 creates desired shift submission confirmation screen information including the user ID and information entered in the desired shift input area DSA based on the operation accepted by the operation unit 18. The image processing unit 16 acquires the desired shift submission confirmation screen information from the creation unit 14 and causes the display unit 19 to display the desired shift submission confirmation screen.

[0028] 3C is a diagram showing an example of a desired shift submission confirmation screen for the shift management service provided by the shift management support system 1 according to this embodiment. The desired shift submission confirmation screen includes a desired shift confirmation area DSCA and a submit button SUBU that is pressed to submit a desired shift. The desired shift confirmation area DSCA includes the name of the restaurant, information indicating the target period, information indicating the date of the desired shift, information indicating the day of the week, information indicating the shift pattern, information indicating the start date and time, and information indicating the end date and time.

[0029] When the regular part-time worker RPT presses the submit button SUBU, the operation unit 18 accepts the operation. The creation unit 14 creates desired shift information including the user ID and the information contained in the desired shift confirmation area DSCA based on the operation accepted by the operation unit 18, and transmits the desired shift information from the communication unit 12 to the shift management server 100.

[0030] The desired shift confirmation information sent by the shift management server 100 via a messenger application in response to the desired shift information is received by the communication unit 12. The image processing unit 16 acquires the desired shift confirmation information from the communication unit 12, and displays a desired shift confirmation screen on the display unit 19 based on the acquired desired shift confirmation information. 3D is a diagram showing an example of a desired shift confirmation screen of the shift management service provided by the shift management support system 1 according to this embodiment. The desired shift confirmation screen includes desired shift confirmation information DSCI. The desired shift confirmation information DSCI includes information indicating that a shift has been confirmed for each restaurant name, desired shift date, day of the week, shift pattern, start date and time, and end date and time.

[0031] The image processing unit 16 causes the display unit 19 to display a part-time job schedule management screen. FIG. 3E is a diagram showing an example of a part-time job schedule management screen of the shift management service provided by the shift management support system 1 according to this embodiment. In FIG. 3E, information SS indicating the submitted desired shift and information CS indicating the confirmed desired shift are displayed in FIG. 3A. Furthermore, the box for February 2nd displays information indicating that the desired shift has been submitted (e.g., a white circle) and information indicating that the desired shift has been confirmed (e.g., a black circle). This completes the shift addition process.

[0032] The creation unit 14, image processing unit 16, and operation unit 18 are realized by, for example, a hardware processor such as a CPU (Central Processing Unit) executing a computer program (software) stored in the storage unit 15.

[0033] Furthermore, some or all of these functional units may be realized by hardware (including circuitry) such as an LSI (Large Scale Integration), an ASIC (Application Specific Integrated Circuit), an FPGA (Field-Programmable Gate Array), or a GPU (Graphics Processing Unit), or may be realized by a combination of software and hardware.

[0034] The computer program may be stored in advance in a storage device such as a HDD or flash memory, or may be stored in a removable storage medium such as a DVD (Digital Versatile Disc) or CD-ROM, and installed by inserting the storage medium into a drive device. Returning to Figure 2, we will continue the explanation.

[0035] (Terminal device 20) The terminal device 20 includes a communication unit 22, a creation unit 24, an image processing unit 26, an operation unit 28, a display unit 29, and a storage unit 25. The communication unit 22 is realized by a communication module. The communication unit 22 communicates with an external communication device via a network NW. The communication unit 22 communicates using a communication method such as a wired LAN. The communication unit 22 may also communicate using a wireless communication method such as a wireless LAN, Bluetooth (registered trademark), or LTE (Long Term Evolution) (registered trademark).

[0036] The display unit 29 is, for example, a display and includes a touch panel. The storage unit 25 is realized by a HDD, flash memory, RAM, ROM, etc., and stores information about the shift management support app, etc. The storage unit 25 may also be realized by the cloud. The operation unit 28 is an input device, such as a touch panel, that accepts operations by the employee EM. The employee EM operates the operation unit 28 to access the shift management service, thereby starting the process of accessing the shift management service. For example, the employee EM operates the operation unit 28 to launch a shift management support app.

[0037] When an employee EM performs an operation to access the shift management service, the operation unit 28 accepts the operation. The creation unit 24 creates an access request to the shift management service based on the operation accepted by the operation unit 28, and transmits the created access request from the communication unit 22 to the shift management server 100.

[0038] The access response sent by shift management server 100 in response to the access request is received by communication unit 22. Image processing unit 26 acquires the access response from communication unit 22 and, based on the acquired access response, causes display unit 29 to display a shift management screen for the shift management service. This completes the access process.

[0039] 4 is a diagram showing an example of a shift management screen of the shift management service provided by the shift management support system 1 according to this embodiment. The example of the shift management screen includes a period selection button PCBU, a display selection box DSBO, shift summary information SSI, a shift display area SDA, and a confirmation button COBU that is pressed to confirm the contents.

[0040] The period selection buttons PCBU include a day selection button, a week selection button, a two-week selection button, and a month selection button. By selecting any of the buttons, a shift management screen for a specified day, a shift management screen for a specified week, a shift management screen for a specified two-week period, or a shift management screen for a specified month is displayed. This allows the employee EM to display a shift schedule within the range desired. In FIG. 4, as an example, by pressing the week selection button, a shift schedule for one week (December 24th to December 30th) is displayed.

[0041] The display selection box DSBO includes a box for displaying confirmed shifts, a box for displaying estimated labor costs, a box for displaying working hours, a box for displaying the number of people on a shift, a box for displaying the desired fulfillment rate, a box for displaying the number of people required, a box for displaying help, and a box for displaying icons and memos. In Figure 4, as an example, the box for displaying confirmed shifts, the box for displaying estimated labor costs, the box for displaying working hours, the box for displaying the number of people on a shift, the box for displaying the desired fulfillment rate, and the box for displaying the number of people required are checked.

[0042] The shift summary information SSI associates, for each day of the period selected by the period selection button PCBU, information indicating estimated labor costs (excluding transportation costs), information indicating working hours, and information indicating the number of shift workers. In Fig. 4, as an example, for one week, information indicating estimated labor costs (excluding transportation costs), information indicating working hours, and information indicating the number of shift workers are displayed in association with each other.

[0043] The shift display area SDA associates, for the period selected by the period selection button PCBU, information indicating estimated labor costs (excluding transportation costs), information indicating working hours, information indicating the rate of preference fulfillment, and information indicating the confirmed shift for each regular part-time worker RPT. In Fig. 4, as an example, for one week, information indicating estimated labor costs (excluding transportation costs), information indicating working hours, information indicating the rate of preference fulfillment, and information indicating the confirmed shift are associated for each regular part-time worker RPT.

[0044] The desired shift information sent by terminal device 10 using the messenger application is received by the messenger application of shift management server 100. Communication unit 22 receives desired shift confirmation information sent by shift management server 100 when the desired shift is confirmed. Image processing unit 26 acquires the desired shift confirmation information from communication unit 22, and displays a desired shift confirmation screen on display unit 29 based on the acquired desired shift confirmation information. 5 is a diagram showing an example of a desired shift confirmation screen of the shift management service provided by the shift management support system 1 according to this embodiment. The desired shift confirmation screen includes shift confirmation information SCI. The shift confirmation information SCI includes information indicating that a shift has been confirmed for each desired shift date, day of the week, shift pattern, start date and time, and end date and time. The shift management server 100 updates the shift management screen based on the shift confirmation information.

[0045] When at least one of the regular part-time workers RPT-1 to RPT-n resigns, the job vacancy management server 200 is notified of the resignation by the shift management server 100. The staff recruitment process is initiated. The job vacancy management server 200 transmits information recommending a first staff recruitment service that recruits regular part-time workers to the shift management server 100. The shift management server 100 transmits the information recommending the first staff recruitment service transmitted by the job vacancy management server 200 to the terminal device 20. The communication unit 22 receives the information recommending the first staff recruitment service transmitted by the shift management server 100. The image processing unit 26 acquires the information recommending the first staff recruitment service from the communication unit 22, and displays the information recommending the first staff recruitment service (not shown) on the display unit 29.

[0046] When the employee EM performs an operation to recruit staff (regular part-time workers) on the screen displaying information recommending the first staff recruitment service, the operation unit 28 accepts the operation. The creation unit 24 creates a staff recruitment request including the user ID and information indicating staff recruitment based on the operation accepted by the operation unit 28, and transmits the created staff recruitment request from the communication unit 22 to the shift management server 100. The staff recruitment process starts.

[0047] In response to the staff recruitment request, the staff recruitment screen information sent by the shift management server 100 is received by the communication unit 22. The image processing unit 26 acquires the staff recruitment screen information from the communication unit 22, and causes the display unit 29 to display the staff recruitment screen based on the acquired staff recruitment screen information.

[0048] FIG. 6 is a diagram showing an example of a staff recruitment screen for the shift management service provided by the shift management support system 1 according to this embodiment. The example of the staff recruitment screen includes a recruitment information input area RIIA and a create button CBU that is pressed when creating recruitment information. The recruitment information input area RIIA includes a box for inputting information indicating a group name, a box for inputting information indicating a date, radio buttons for inputting information indicating the recruitment details, a box for inputting information indicating working hours, a box for inputting information indicating break times, a box for inputting information indicating salary, and a box for inputting an estimated payment amount. Of these, the information indicating the recruitment details, the information indicating working hours, the information indicating break times, and the information indicating salary are required input items.

[0049] The radio buttons for entering information indicating the recruitment details include a radio button that is pressed when creating a new job and a radio button that is pressed when selecting from previously created details. When employee EM presses the radio button that is pressed when selecting from previously created details, the previously created details are displayed. Employee EM can select from among them.

[0050] When the employee EM presses the create button CBU on the staff recruitment screen, the operation unit 28 accepts the operation. The creation unit 24 creates staff recruitment information including the user ID and the staff recruitment information entered in the recruitment information input area RIIA based on the operation accepted by the operation unit 28, and transmits the created staff recruitment information from the communication unit 22 to the shift management server 100. This completes the staff recruitment process.

[0051] The job vacancy management server 200 confirms with the hiring management server 300 whether or not there are enough people due to the hiring of a regular part-time worker RPT. If there are not enough regular part-time worker RPTs (no one is hired), the job vacancy management server 200 sends information recommending a one-off part-time job recruitment service to the shift management server 100. The shift management server 100 sends the information recommending the one-off part-time job recruitment service sent by the job vacancy management server 200 to the terminal device 20. The communication unit 22 receives the information recommending the one-off part-time job recruitment service sent by the job vacancy management server 200. The image processing unit 26 acquires the information recommending the one-off part-time job recruitment service from the communication unit 22, and displays the information recommending the one-off part-time job recruitment service (not shown) on the display unit 29.

[0052] When the employee EM performs an operation to recruit a one-time part-time job on the screen displaying information recommending the one-time part-time job recruitment service, the operation unit 28 accepts the operation. The creation unit 24 creates a second staff recruitment request including the user ID and information indicating the one-time part-time job recruitment based on the operation accepted by the operation unit 28, and transmits the created second staff recruitment request from the communication unit 22 to the shift management server 100. The one-time part-time job recruitment process starts.

[0053] In response to the one-time part-time job recruitment request, the one-time part-time job recruitment screen information sent by the shift management server 100 is received by the communication unit 22. The image processing unit 26 acquires the one-time part-time job recruitment screen information from the communication unit 22, and causes the display unit 29 to display the one-time part-time job recruitment screen based on the acquired one-time part-time job recruitment screen information.

[0054] FIG. 7 is a diagram showing an example of a one-off part-time job recruitment screen of the shift management service provided by the shift management support system 1 according to this embodiment. Similar to the staff recruitment screen, this example of the one-off part-time job recruitment screen includes a recruitment information input area RIIA and a create button CBU that is pressed when creating recruitment information. On the one-off part-time job recruitment screen, information indicating the date, information indicating the recruitment details, information indicating working hours, information indicating break times, and information indicating salary are required to be input. In other words, compared to staff recruitment, the date of work is a required input item.

[0055] When employee EM performs an operation of pressing the create button CBU on the one-time part-time job recruitment screen, the operation unit 28 accepts the operation. The creation unit 24 creates one-time part-time job recruitment information including the user ID and the one-time part-time job recruitment information entered in the recruitment information input area RIIA based on the operation accepted by the operation unit 28, and transmits the created one-time part-time job recruitment information from the communication unit 22 to the shift management server 100. This completes the one-time part-time job recruitment process.

[0056] After transmitting the recruitment information for one-off part-time work, if employee EM performs an operation to access the shift management service, operation unit 28 accepts the operation. Based on the operation accepted by operation unit 28, creation unit 24 creates an access request to the shift management service and transmits the created access request from communication unit 22 to shift management server 200.

[0057] The access response sent by the shift management server 100 in response to the access request is received by the communication unit 22. The image processing unit 26 acquires the access response from the communication unit 22, and causes the display unit 29 to display a shift management screen of the shift management service based on the acquired access response. An example of the shift management screen is shown in Figure 4. For example, if a one-time part-time worker is hired, the shifts of the hired one-time part-time worker will be reflected, and if a regular part-time RPT is hired, the shifts of the hired regular part-time RPT will be reflected.

[0058] The creation unit 24, the image processing unit 26, and the operation unit 28 are realized by, for example, a hardware processor such as a CPU executing a computer program (software) stored in the storage unit 25. Furthermore, some or all of these functional units may be realized by hardware (including circuitry) such as an LSI, ASIC, FPGA, or GPU, or may be realized by a combination of software and hardware. The computer program may be stored in advance in a storage device such as a HDD or flash memory, or may be stored in a removable storage medium such as a DVD or CD-ROM and installed by inserting the storage medium into a drive device. Returning to Figure 2, we will continue with the explanation.

[0059] (Shift management server 100) The shift management server 100 includes a communication unit 102, a reception unit 104, a collaboration unit 105, a shift creation unit 106-1, a job information creation unit 106-2, an acquisition unit 107, and a storage unit 115. The communication unit 102 is realized by a communication module. The communication unit 102 communicates with an external communication device via the network NW. The communication unit 102 communicates using a communication method such as a wired LAN. Alternatively, the communication unit 102 may communicate using a wireless communication method such as a wireless LAN, Bluetooth (registered trademark), or LTE (registered trademark).

[0060] The storage unit 115 is realized by a HDD, flash memory, RAM, ROM, etc., and stores information. The storage unit 115 stores a shift management service program. The communication unit 102 receives the access request sent by the terminal device 10. The access process is initiated. The reception unit 104 acquires the access request from the communication unit 102 and accepts the acquired access request. The creation unit 108 acquires the access request from the reception unit 104 and creates an access response for displaying a part-time job schedule management screen (FIG. 3A) on the terminal device 10 based on the acquired access request. The creation unit 108 transmits the created access response from the communication unit 102 to the terminal device 10. This completes the access process.

[0061] The communication unit 102 receives the shift addition request sent by the terminal device 10. The shift addition process is started. The reception unit 104 acquires the shift addition request from the communication unit 102 and accepts the acquired shift addition request. The shift creation unit 106-1 acquires the shift addition request from the reception unit 104, acquires the user ID and information indicating a request to add a shift included in the acquired shift addition request, and creates shift addition screen information for displaying an add shift screen ( FIG. 3B ) on the terminal device 10. The shift creation unit 106-1 transmits the created shift addition screen information from the communication unit 102 to the terminal device 10.

[0062] The communication unit 102 receives the desired shift information sent by the terminal device 10. The reception unit 104 acquires the desired shift information from the communication unit 102 and accepts the acquired desired shift information. The shift creation unit 106-1 acquires the desired shift information from the reception unit 104 and creates a shift management screen for the regular part-time worker RPT based on the information included in the acquired desired shift information.

[0063] Specifically, the shift creation unit 106-1 determines whether it is possible to assign the regular part-time worker RPT to multiple boxes displaying dates included in the shift management screen, based on information indicating the target period, information indicating the date of the desired shift, information indicating the day of the week, information indicating the shift pattern, information indicating the start date and time, and information indicating the end date and time included in the desired shift information. If the shift creation unit 106-1 determines that the assignment is possible, it confirms the desired shift. If the shift creation unit 106-1 confirms the desired shift, it launches a messenger application. The shift creation unit 106 transmits information indicating that the desired shift has been confirmed via the launched messenger application. If the shift creation unit 106-1 determines that the assignment is impossible, it may notify the user via the messenger application that the assignment is not possible. This completes the shift addition process.

[0064] The communication unit 102 receives the access request sent by the terminal device 20. The access process is started. The reception unit 104 acquires the access request from the communication unit 102 and accepts the acquired access request. The creation unit 108 acquires the access request from the reception unit 104 and creates an access response for displaying the shift management screen (FIG. 4) on the terminal device 20 based on the acquired access request. The creation unit 108 transmits the created access response from the communication unit 102 to the terminal device 10. This completes the access process.

[0065] When the desired shift is confirmed, the shift creation unit 106-1 launches a messenger application. The shift creation unit 106 transmits information indicating that the desired shift has been confirmed via the launched messenger application. The shift creation unit 106 creates desired shift confirmation information and transmits it to the terminal device 20 to cause the terminal device 20 to display a desired shift confirmation screen in the messenger application to notify the user that the desired shift has been confirmed.

[0066] When regular part-time workers RPT-1 to RPT-n are employed by a restaurant, the linking unit 105 links (associates) the identification information of the restaurant with the identification information of each of the regular part-time workers RPT-1 to RPT-n. When at least one of the regular part-time workers RPT-1 to RPT-n resigns, the linking unit 105 cancels the link between the identification information of the restaurant and the identification information of at least one of the resigned regular part-time workers RPT-1 to RPT-n (resignation processing). When the linking unit 105 cancels the link between the identification information of the restaurant and the identification information of at least one of the resigned regular part-time workers RPT-1 to RPT-n, the linking unit 105 notifies the job offer management server 200 that the link has been canceled.

[0067] In response to the notification that the link has been terminated, the information recommending the first staff recruitment service sent by the job management server 200 is received by the communication unit 102. The staff recruitment process is started. The job information creation unit 106-2 acquires the information recommending the first staff recruitment service from the communication unit 102, and transmits the acquired information recommending the first staff recruitment service from the communication unit 102 to the terminal device 20. In response to information recommending the first staff recruitment service, the staff recruitment request sent by the terminal device 20 is received by the communication unit 102. The job information creation unit 106-2 acquires the staff recruitment request from the communication unit 102, and based on the acquired staff recruitment request, creates staff recruitment screen information for displaying a staff recruitment screen (FIG. 6) for recruiting regular part-time workers RPTs on the terminal device 20. The job information creation unit 106-2 transmits the created staff recruitment screen information from the communication unit 102 to the terminal device 20.

[0068] The staff recruitment information sent by the terminal device 20 in response to the regular part-time job recruitment screen information is received by the communication unit 102. The job information creation unit 106-2 acquires the staff recruitment information from the communication unit 102, and transmits the acquired staff recruitment information from the communication unit 102 to a predetermined job recruitment site, for example, the first staff recruitment service recommended by the job management server 200. This completes the staff recruitment process. When a staff member is hired based on the staff recruitment information, the acquisition unit 107 acquires information indicating the work schedule of the hired staff member. The shift creation unit 106-1 acquires the information indicating the work schedule of the staff member from the acquisition unit 107 and reflects the acquired information indicating the work schedule of the staff member on the shift management screen.

[0069] The information recommending the one-off part-time job recruitment service sent by the recruitment management server 300 is received by the communication unit 102. The one-off part-time job recruitment process is started. The job information creation unit 106-2 acquires the information recommending the one-off part-time job recruitment service from the communication unit 102, and transmits the acquired information recommending the one-off part-time job recruitment service from the communication unit 102 to the terminal device 20. The one-off part-time job recruitment request sent by the terminal device 20 in response to information recommending a one-off part-time job recruitment service is received by the communication unit 102. The job information creation unit 106-2 acquires the one-off part-time job recruitment request from the communication unit 102, and creates information solicitation screen information recommending a one-off part-time job recruitment service for displaying a one-off part-time job recruitment screen (FIG. 7) on the terminal device 20 based on the acquired one-off part-time job recruitment request. The job information creation unit 106-2 transmits the created information solicitation screen information recommending a one-off part-time job recruitment service from the communication unit 102 to the terminal device 20.

[0070] The second staff recruitment information sent by the terminal device 20 in response to the one-off part-time job recruitment screen information is received by the communication unit 102. The job information creation unit 106-2 acquires the second staff recruitment information from the communication unit 102, and transmits the acquired second staff recruitment information from the communication unit 102 to a predetermined job site, for example, a one-off staff recruitment service recommended by the job management server 300. This completes the one-off part-time job recruitment process. When a one-time part-time worker is hired based on the one-time part-time job recruitment information, the acquisition unit 107 acquires information indicating the work schedule of the hired one-time part-time worker. The shift creation unit 106-1 acquires the information indicating the work schedule of the one-time part-time worker from the acquisition unit 107, and reflects the acquired information indicating the work schedule of the one-time part-time worker on the shift management screen.

[0071] The communication unit 102 receives the access request transmitted by the terminal device 20. The reception unit 104 acquires the access request from the communication unit 102 and accepts the acquired access request. The creation unit 108 acquires the access request from the reception unit 104 and creates an access response for displaying a shift management screen (FIG. 4) on the terminal device 20 based on the acquired access request. The creation unit 108 transmits the created access response from the communication unit 102 to the terminal device 10.

[0072] The reception unit 104, collaboration unit 105, shift creation unit 106-1, job information creation unit 106-2, and acquisition unit 107 are realized, for example, by a hardware processor such as a CPU executing a computer program (software) stored in the memory unit 110. Furthermore, some or all of these functional units may be realized by hardware (including circuitry) such as an LSI, ASIC, FPGA, or GPU, or may be realized by a combination of software and hardware. The computer program may be stored in advance in a storage device such as a HDD or flash memory, or may be stored in a removable storage medium such as a DVD or CD-ROM and installed by inserting the storage medium into a drive device. Returning to Figure 2, we will continue with the explanation.

[0073] (Operation of shift management support system 1) FIG. 8 is a flow diagram showing an example of the operation of the shift management support system 1 according to this embodiment. (Step S1-1) An access process is performed between the terminal device 10 and the shift management server 100. (Step S2-1) A shift addition process is performed between the terminal device 10 and the shift management server 100.

[0074] (Step S3-1) An access process is performed between the terminal device 20 and the shift management server 100. (Step S4-1) The shift management server 100 performs a resignation process. (Step S5-1) Staff recruitment processing is carried out between the terminal device 20, the shift management server 100, and the job vacancy management server 200. (Step S6-1) A one-off part-time job recruitment process is carried out between the terminal device 20, the shift management server 100, the job offer management server 200, and the recruitment management server 300.

[0075] In the above-described embodiment, the case where there is one terminal device 20 has been described, but the present invention is not limited to this example. For example, there may be a plurality of terminal devices 20. In the above-described embodiment, the shift management system 1 includes the shift management server 100, the job vacancy management server 200, and the hiring management server 300, but is not limited to this example. For example, the functions of the shift management server 100, the job vacancy management server 200, and the hiring management server 300 may be realized by one or two devices, or may be realized by four or more devices. The functions of the shift management server 100 may also be realized by two or more devices.

[0076] The effects of this embodiment will be described. According to the shift management support system 1 of this embodiment, the shift management server 100 includes a collaboration unit 105 that terminates collaboration with one of multiple first part-time workers when one of the multiple regular part-time workers who work regular hours resigns, a reception unit 104 that receives information indicating a first staff recruitment service recommended by a recruitment media when the collaboration unit 105 terminates collaboration with one of the multiple first part-time workers, a job information creation unit 106-2 that creates staff recruitment screen information as first job information for recruiting first part-time workers who work regular hours, and a communication unit 102 that serves as an output unit that outputs the first job information created by the job information creation unit 106-2 to the first staff recruitment service received by the reception unit 104.

[0077] By configuring it in this way, the shift management server 100 can output the first job information for recruiting a first part-time worker with regular work to the first staff recruitment service when one of multiple first part-time workers with regular work resigns, so that when a first part-time worker with regular work resigns, a first part-time worker can be recruited quickly.

[0078] In the shift management server 100, the reception unit 104 receives information indicating a one-time part-time job recruitment service as a second staff recruitment service for second part-time jobs working for a short period of time recommended by a recruitment media. The recruitment information creation unit 106-2 creates second recruitment information for recruiting second part-time workers working for a short period of time. The output unit outputs the one-time part-time job recruitment screen information as the second recruitment information created by the recruitment information creation unit 106-2 to the second staff recruitment service received by the reception unit 104.

[0079] By configuring it in this way, the shift management server 100 can output second job information to the second staff recruitment service to recruit second part-time workers who will work for a short period of time when one of multiple first part-time workers who work regularly resigns, so that second part-time workers can be quickly recruited to fill the gap between the time when the first part-time workers who work regularly resign and the time when the first part-time workers are hired.

[0080] In shift management server 100, reception unit 104 receives shift requests from a plurality of first part-time workers. Shift management server 100 further includes a shift creation unit 106-1 that creates shifts for a plurality of first part-time workers who perform regular work based on the shift requests of the plurality of first part-time workers received by reception unit 104, and an acquisition unit 107 that acquires information indicating the work schedules of second part-time workers who have applied for and been hired in response to second job information. Shift creation unit 106-1 reflects the information indicating the work schedules of the second part-time workers acquired by acquisition unit 107 in the shifts.

[0081] By configuring it in this way, the shift management server 100 can reflect information indicating the working schedule of the hired second part-time worker in the shifts of multiple first part-time workers who perform regular work, which are created based on the shift requests of multiple first part-time workers.

[0082] In the shift management server 100, when a first part-time worker who performs regular work is hired, the collaboration unit 105 collaborates with the hired first part-time worker. When the collaboration unit 105 collaborates with the first part-time worker, the recruitment media stops recommending the first staff recruitment service. By configuring in this way, the shift management server 100 can receive a recommendation from the first staff recruitment service only when a first part-time worker who works regularly resigns.

[0083] Although an embodiment of the present invention has been described in detail above with reference to the drawings, the specific configuration is not limited to this embodiment, and design changes and the like are also included within the scope that does not deviate from the gist of the present invention. For example, a computer program for implementing the functions of each of the above-described devices may be recorded on a computer-readable recording medium, and the program recorded on the recording medium may be read into a computer device and executed. Note that the term "computer device" may include hardware such as an OS and peripheral devices.

[0084] In addition, "computer-readable recording medium" refers to writable non-volatile memory such as a flexible disk, optical magnetic disk, ROM, or flash memory, portable media such as a DVD (Digital Versatile Disc), or a storage device such as a hard disk built into a computer device. Furthermore, the term "computer-readable recording medium" also includes a storage medium that stores a program for a certain period of time, such as volatile memory (e.g., DRAM (Dynamic Random Access Memory)) inside a computer device that serves as a server or client when a program is transmitted via a network such as the Internet or a communication line such as a telephone line.

[0085] The program may be transmitted from a computer device storing the program in a storage device or the like to another computer device via a transmission medium or by transmission waves in the transmission medium. Here, the "transmission medium" that transmits the program refers to a medium that has the function of transmitting information, such as a network (communication network) such as the Internet or a communication line (communication line) such as a telephone line. The program may also be for realizing part of the above-mentioned functions. Furthermore, the above-mentioned functions may be realized in combination with a program already recorded in the computer device, that is, a so-called differential file (differential program). [Explanation of symbols]

[0086] 1...shift management support system, 10-1 to 10-n, 10...terminal device, 12...communication unit, 14...creation unit, 15...storage unit, 16...image processing unit, 18...operation unit, 19...display unit, 20...terminal device, 22...communication unit, 24...creation unit, 25...storage unit, 26...image processing unit, 28...operation unit, 29...display unit, 100...shift management server, 102...communication unit, 104...reception unit, 105...coordination unit, 106-1...shift creation unit, 106-2...job information creation unit, 107...acquisition unit, 115...storage unit, 200...job management server, 300...recruitment management server

Claims

1. a collaboration unit that, when one of the plurality of first part-time workers who perform regular work resigns, terminates collaboration with one of the plurality of first part-time workers with which the collaboration was performed; A reception unit that receives information indicating a first staff recruitment service recommended by a recruitment media when the collaboration unit cancels collaboration with any of the plurality of first part-time jobs; a job information creation unit that creates first job information for recruiting first part-time workers who will work regularly; an output unit that outputs the first job information created by the job information creation unit to a first staff recruitment service accepted by the acceptance unit; A shift management server comprising:

2. The reception unit receives information indicating a second staff recruitment service for a second part-time job performing short-term work recommended by a recruitment media, the job information creation unit creates second job information for recruiting second part-time workers who will work for a short period of time, The shift management server according to claim 1 , wherein the output unit outputs the second job information created by the job information creation unit to a second staff recruitment service accepted by the acceptance unit.

3. the reception unit receives shift requests from the plurality of first part-time workers, The shift management server a shift creation unit that creates shifts for the plurality of first part-time workers who work regular shifts based on the shift requests of the plurality of first part-time workers received by the reception unit; an acquisition unit that acquires information indicating a work schedule for a second part-time job that the person has applied for and been hired for; Furthermore, The shift management server according to claim 2 , wherein the shift creation unit reflects the information indicating a work schedule of the second part-time worker acquired by the acquisition unit in the shift.

4. When a first part-time worker who performs regular work is hired, the collaboration department collaborates with the hired first part-time worker, The shift management server according to claim 1 , wherein the recruitment media stops recommending the first staff recruitment service when the collaboration unit collaborates with the first part-time worker.

5. When one of the plurality of first part-time workers who are regular workers resigns, canceling cooperation with one of the plurality of first part-time workers with which the company has been cooperating; When the link with any of the plurality of first part-time jobs is terminated in the step of canceling the link, a step of receiving information indicating a first staff recruitment service recommended by a recruitment media; creating first job information for recruiting a first part-time worker who will work regularly; a step of outputting the first job information created in the step of creating the first job information to the first staff recruitment service accepted in the step of accepting; An information processing method executed by a shift management server.

6. On the shift management server computer, When one of the plurality of first part-time workers who are regular workers resigns, canceling cooperation with one of the plurality of first part-time workers with which the company has been cooperating; When the link with any of the plurality of first part-time jobs is terminated in the step of canceling the link, a step of receiving information indicating a first staff recruitment service recommended by a recruitment media; creating first job information for recruiting a first part-time worker who will work regularly; a step of outputting the first job information created in the step of creating the first job information to the first staff recruitment service accepted in the step of accepting; A program that executes.

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