Control system, control method and program

Abstract

To save time and effort of visitors.SOLUTION: A control system 100 includes an entrance device 13 and an information device (first information device 5). The entrance device 13 is installed outside the entrance door 221 of a facility 2. The information device is configured to be able to communicate with the entrance device 13. The entrance device 13 accepts operation input from a visitor to the facility 2 and transmits identification information of the facility 2 to the information device based on the operation input. The entrance device 13 receives the authentication result of the authentication process from the information device, and if the authentication result indicates successful authentication, it unlocks the entrance door 221 of the facility 2 or issues an instruction to unlock it. The authentication process is performed based on the confirmation information and the identification information. The confirmation information is the information acquired from a mobile terminal 3 carried by the visitor and the information that associates the visitor with the facility 2.SELECTED DRAWING: Figure 1

Description

[Technical Field]

[0001] The present disclosure generally relates to a control system, a control method, and a program, and more particularly to a control system, a control method, and a program for managing entrances to a facility. [Background technology]

[0002] A security system for an apartment building is disclosed in Patent Document 1. The security system for an apartment building described in Patent Document 1 determines whether or not a visitor is allowed to enter the building at the common entrance lobby. [Prior art documents] [Patent documents]

[0003] [Patent Document 1] Japanese Patent Application Laid-Open No. 2004-240839 Summary of the Invention [Problem to be solved by the invention]

[0004] In such an apartment building security system (control system), a visitor may be required to operate an operation unit of the lobby intercom or speak into the lobby intercom in order to determine whether or not they are permitted to enter the building (authentication process).

[0005] The present disclosure has been made in consideration of the above-mentioned reasons, and aims to provide a control system, a control method, and a program that can reduce the hassle for visitors. [Means for solving the problem]

[0006] A control system according to one aspect of the present disclosure includes an entrance device and an information device. The entrance device is installed outside an entrance door of a facility. The information device is configured to be able to communicate with the entrance device. The entrance device accepts operation input from a visitor to the facility and transmits identification information of the facility to the information device based on the operation input. The entrance device receives an authentication result of the authentication process from the information device, and if the authentication result indicates successful authentication, unlocks or issues an unlock instruction to the entrance door of the facility. The authentication process is performed based on confirmation information and the identification information. The confirmation information is information obtained from a mobile device carried by the visitor and is information that associates the visitor with the facility.

[0007] A control system according to one aspect of the present disclosure includes a reception unit, a communication unit, an authentication unit, and a control unit. The reception unit receives operational input from a visitor to a facility via an entrance device installed outside the facility's entrance door. The communication unit receives confirmation information associating the visitor with the facility from a mobile device carried by the visitor. The authentication unit performs authentication processing based on identification information for the facility and the confirmation information received by the communication unit. If the authentication result of the authentication processing by the authentication unit indicates successful authentication, the control unit unlocks the entrance door of the facility or issues an unlocking instruction.

[0008] A control method according to one aspect of the present disclosure is a control method for a facility entrance door executed by one or more processors. The control method includes a reception step, a transmission step, a reception step, and a control step. In the reception step, an entrance device installed outside the entrance door of the facility receives an operation input from a visitor to the facility. In the transmission step, identification information of the facility is transmitted from the entrance device to an information device based on the operation input to the entrance device. In the reception step, the entrance device receives an authentication result of the authentication process from the information device. In the control step, if the authentication result received in the reception step indicates successful authentication, the entrance device unlocks the entrance door or issues an unlock instruction. The authentication process is performed based on confirmation information and the identification information. The confirmation information is information obtained from a mobile device carried by the visitor and is information that associates the visitor with the facility.

[0009] A program according to one aspect of the present disclosure is a program for causing one or more processors to execute the control method. [Effects of the Invention]

[0010] According to the present disclosure, it is possible to reduce the hassle for visitors. [Brief explanation of the drawings]

[0011] [Figure 1] FIG. 1 is a schematic diagram showing the configuration of a control system according to an embodiment. [Figure 2] FIG. 2 is a schematic diagram showing the main parts of the control system. [Figure 3] FIG. 3 is a schematic diagram of the main parts of the facility related to the control system. [Figure 4] FIG. 4 is a sequence diagram showing the operation of the control system. [Figure 5] FIG. 5 is a sequence diagram showing another operation of the control system. DETAILED DESCRIPTION OF THE INVENTION

[0012] Preferred embodiments of the present disclosure will be described in detail below with reference to the drawings. Common elements in the embodiments described below are designated by the same reference numerals, and redundant descriptions of the common elements may be omitted. The following embodiments and modifications are merely a portion of the various embodiments of the present disclosure. Various modifications of the following embodiments and modifications can be made depending on the design, etc., as long as the object of the present disclosure can be achieved. The configurations of the modifications can also be combined as appropriate.

[0013] The drawings described in this disclosure are schematic drawings, and the ratios of the sizes and thicknesses of the components in the drawings do not necessarily reflect the actual dimensional ratios.

[0014] (1) Overview First, an overview of a control system 100 according to this embodiment will be described with reference to FIGS.

[0015] The control system 100 of this embodiment includes an entrance device 13 and a first information device 5 (information device).

[0016] The entrance device 13 is installed outside the entrance door 221 of the facility 2 (communal facility). The entrance device 13 of this embodiment is a lobby intercom.

[0017] The entrance device 13 accepts an operation input from a visitor M1 of the facility 2, and transmits identification information of the facility 2 based on the operation input to the first information device 5. The entrance device 13 also receives an authentication result of the authentication process from the first information device 5, and if the authentication result indicates successful authentication, unlocks the entrance door 221 of the facility 2 or issues an unlocking instruction.

[0018] The authentication process is performed based on the verification information and the identification information.

[0019] The confirmation information is information acquired from the mobile terminal 3 carried by the visitor M1, and is information that associates the visitor M1 with the facility 2.

[0020] Here, visitor M1 includes a service provider and an acquaintance or relative of a resident of facility 2, which is, for example, an apartment building. Service providers include delivery companies (or home delivery companies), construction companies, maintenance companies, housekeeping services, dry cleaning companies, food delivery services, and companies related to nursing care, etc. In this embodiment, visitor M1 is, for example, a delivery company that delivers packages to a dwelling unit in facility 2, which is, for example, an apartment building. In other words, visitor M1 in this embodiment does not intend to visit a resident or employee of facility 2, but rather intends to deliver a package to the delivery destination.

[0021] According to the control system 100 of this embodiment, it is possible to prevent a decrease in security in the facility 2 and reduce the hassle for the visitor M1.

[0022] (2)Details The detailed configuration of the control system 100 according to this embodiment will be described below with reference to FIGS.

[0023] (2.1) Control system configuration The control system 100 of this embodiment is a control system that controls an entrance door 221 installed at the entrance of a facility 2. The control system 100 of this embodiment is also a control system that controls an elevator 16 installed in a facility 2 having multiple floors. As shown in FIG. 1 , the control system 100 includes an intercom system 10, a first information device 5 (information device), a second information device 6, and a mobile terminal 3. However, the control system 100 does not necessarily have to include the mobile terminal 3.

[0024] An intercom system 10, a first information device 5, a second information device 6, and a mobile terminal 3 are connected to a network NT1 such as the Internet. That is, the intercom system 10 and the first information device 5 can communicate with each other. The mobile terminal 3 and the second information device 6 can also communicate with each other. The first information device 5 and the second information device 6 can also communicate with each other. Furthermore, since the first information device 5 functions as a relay device, the intercom system 10 and the second information device 6 can also communicate indirectly via the first information device 5.

[0025] In this disclosure, "capable of communication" means that signals can be transmitted and received directly or indirectly via a network or a repeater, using an appropriate communication method such as wired or wireless communication. In other words, in this disclosure, "device A transmitting certain information to device C via device B" may be referred to as "device A transmitting certain information to device C." Conversely, "device A receiving certain information from device C via device B" may be referred to as "device A receiving certain information from device C."

[0026] (2.2) Intercom System The configuration of the intercom system 10 will be described with reference to FIGS.

[0027] 1 illustrates an intercom system 10 applied to one facility 2. However, the intercom system 10 may be applied to multiple facilities 2. In other words, the control system 100 may manage multiple facilities 2.

[0028] In this embodiment, the facility 2 is an apartment building. In this disclosure, the term "facility" includes residential facilities used for residential purposes, as well as non-residential facilities such as stores (tenants), offices, welfare facilities, educational facilities, hospitals, and factories. Non-residential facilities also include restaurants, amusement parks, hotels, inns, kindergartens, nurseries, and community centers. In other words, the facility 2 may be an apartment building or other collective housing, or a non-residential facility such as an office building. Furthermore, the facility 2 also includes a facility in which residential and non-residential facilities coexist, for example, with stores on the lower floors and residences on the upper floors.

[0029] As shown in Fig. 3, the facility 2 of this embodiment has multiple areas A0 (six in the example of Fig. 3). The six areas A0 include area A1, area A2, area A3, area A4, area A5, and area A6. In the following description, when there is no need to distinguish between areas A1 to A6, each of areas A1 to A6 may be simply referred to as area A0.

[0030] Area A1 is an area where security measures such as unlocking do not need to be deactivated when visitor M1 enters. For example, area A1 is the area outside entrance door 221. Areas A2 to A6 are areas where security measures such as unlocking do need to be deactivated when visitor M1 enters. For example, area A2 is an area where security measures such as unlocking entrance door 221 do need to be deactivated when visitor M1 enters. Area A2 is, for example, an elevator hall.

[0031] Areas A2 to A6 are on different floors. In this embodiment, the floor on which the entrance door 221 is located is the first floor, but the entrance door 221 may be located on a floor other than the first floor.

[0032] The facility 2 is equipped with an elevator 16 that can move between multiple areas A0 (areas A2, A3, A4, A5, and A6 in the example of FIG. 6). Each of areas A3 to A6 is a corridor that is connected to the entrance and exit of the elevator 16 or the stairs within the facility 2. FIG. 3 shows a case where each of areas A3 to A6 is a corridor that faces the private area 23 that is a dwelling unit. Each of areas A3 to A6 is an area where a visitor M1 needs to deactivate the security of the elevator 16 or the door leading to the stairs, etc., when entering.

[0033] As shown in FIG. 1, the facility 2 has a management office 21, a common area 22, and a plurality of private areas 23.

[0034] The management room 21 is installed with equipment (such as the management room master unit 11) for managing the facility 2 to be managed, and is a place where the manager performs management tasks such as receiving visitors M1 when the residents are not at home. The management room 21 includes a management office, a manager's room, etc.

[0035] In this embodiment, the facility 2 is an apartment building, and therefore the common area 22 is, for example, a lobby (common entrance), a parking lot, a kids' room, or a garbage collection area. An entrance door 221 is installed in the lobby. The entrance door 221 is an automatic door or a door with an electric lock. The multiple private areas 23 are multiple dwelling units. In this embodiment, the multiple areas A0 are part of the common area 22.

[0036] Similar devices (such as the room master unit 12) are installed in multiple private areas 23, each consisting of a dwelling unit, but Figure 1 shows the device installed in only one private area 23 (dwelling unit), and does not show the devices installed in the other private areas 23.

[0037] As shown in FIG. 1, the intercom system 10 includes a control room master unit 11, a room master unit 12, an entrance device 13 (lobby intercom), a control device 14, an elevator control device 15, and a room slave unit 17.

[0038] The control room master unit 11 is installed in the indoor space of the control room 21. The intercom system 10 may further include a control room slave unit capable of communicating (including making calls) with the control room master unit 11, a communication adapter, etc., which are installed in the control room 21. The control room slave unit is, for example, a front door slave unit installed outside the front door of the control room 21, and is electrically connected to the control room master unit 11.

[0039] The room master unit 12 and the room slave unit 17 are installed in each private area 23. That is, in a facility 2 having multiple private areas 23, the intercom system 10 will have multiple room master units 12 and multiple room slave units 17. The intercom system 10 may further have one or more disaster prevention devices, such as a fire detector or gas detector, installed in each private area 23. The disaster prevention device is configured to be able to communicate with the room master unit 12, and upon detecting the occurrence of an abnormality such as a fire, it notifies the occurrence of the abnormality by transmitting an alarm signal to the room master unit 12.

[0040] The room master unit 12 is installed in the indoor space of each private area 23 (dwelling unit). The room slave unit 17 is electrically connected to the room master unit 12 and is, for example, a front door slave unit installed outside the front door of each private area 23. In other words, the room master unit 12 and the room slave unit 17 are configured to be able to communicate (including make calls) with each other.

[0041] (2.2.1) Control device The control device 14 is installed in the common area 22. The control device 14 is electrically connected to the management room master unit 11, each of the multiple room master units 12, and the entrance device 13. The control device 14 relays communications between the management room master unit 11, each room master unit 12, and the entrance device 13. In other words, the management room master unit 11, each room master unit 12, and the entrance device 13 can communicate (including phone calls) with each other via the control device 14. In other words, the management room master unit 11 and each room master unit 12 can communicate with each other. Furthermore, the management room master unit 11 and the entrance device 13 can communicate with each other, and each room master unit 12 and the entrance device 13 can communicate with each other.

[0042] Here, the intercom system 10 not only forms a local network within the facility 2, but is also connected to a network NT1 outside the facility 2, such as the Internet, via an Internet facility 202, a gateway 203, a communication adapter, etc. Specifically, the control device 14 is electrically connected to the communication adapter, and is connected to the Internet facility 202 via the communication adapter. The Internet facility 202 is connected to the network NT1 via the gateway 203. The Internet facility 202 can also be connected to each of the multiple private units 23. The Internet facility 202 and the gateway 203 are installed, for example, in an MDF (Main Distribution Frame) room 24 within the facility 2.

[0043] In this way, in the intercom system 10, the control device 14 can be connected to the network NT1 outside the facility 2. Therefore, the intercom system 10 can, for example, communicate with an external server via the network NT1, and obtain information from the external server or output information to the external server. In particular, the control device 14 in this embodiment relays communication between the entrance device 13 and the first information device 5.

[0044] The control device 14 is configured to be able to control devices installed within the facility 2. For example, the control device 14 is configured to be able to control a security device installed within the facility 2. In this disclosure, the term "security device" is intended to include devices related to the security of the facility 2, such as automatic doors, electric locks, or elevators 16 that can limit the floors they stop at. Note that "control" is intended to include controlling another device via a certain device, that is, indirect control.

[0045] The control device 14 controls the security device when the visitor M1 passes through the entrance door 221 and when the visitor M1 uses the elevator 16 to move between floors.

[0046] First, the operation of the control device 14 when the visitor M1 is about to pass through the entrance door 221 will be described.

[0047] When visitor M1 attempts to pass through entrance door 221, that is, based on visitor M1's operation input to entrance device 13, control device 14 receives the authentication result of the authentication process from first information device 5. Control device 14 transmits the authentication result received from first information device 5 to entrance device 13. Here, in this embodiment, the authentication result is the result of the authentication process by authentication unit 631 (described later) of second information device 6.

[0048] Furthermore, when visitor M1 attempts to pass through the front door 221, the control device 14 of this embodiment receives the authentication result and schedule information from the first information device 5. The "schedule information" is information indicating the planned destinations of visitor M1. For example, the schedule information includes information such as the building number and room number of the room that is the planned destination of visitor M1. In this embodiment, the schedule information includes information such as the floor number and room number of the room to which the package delivered by visitor M1 will be delivered. Furthermore, if there are multiple planned destinations in facility 2, the schedule information includes information such as the building number, floor number, and room number corresponding to each of the multiple planned destinations.

[0049] Furthermore, when visitor M1 attempts to pass through the entrance door 221, the control device 14 controls the security devices installed in the facility 2 based on the authentication result and schedule information received from the first information device 5. If the authentication result indicates successful authentication, the control device 14 permits visitor M1 to enter area A0, which includes the scheduled visit destination, based on the schedule information. That is, the control device 14 disables security on the security devices to allow visitor M1 to enter area A0, which includes the scheduled visit destination, based on the schedule information. For example, the control device 14 disables security on doors, elevators, etc. installed between the entrance door 221 and area A0, which includes the scheduled visit destination, along the travel route of visitor M1. Meanwhile, the control device 14 does not permit (or restricts) visitor M1 from entering area A0, which is not included in the travel route of visitor M1. This prevents a decrease in security at the facility 2.

[0050] For example, if the authentication result indicates successful authentication, the control device 14 enables the elevator 16 to stop at a floor corresponding to the planned destination of visitor M1 based on the schedule information. More specifically, if the authentication result indicates successful authentication, the control device 14 transmits to the elevator control device 15 an instruction to stop the elevator 16 at a floor corresponding to the planned destination. On the other hand, the control device 14 transmits to the elevator control device 15 an instruction not to stop the elevator 16 at a floor that does not correspond to the planned destination of visitor M1. This makes it possible to prevent a decrease in security in the facility 2.

[0051] Next, the operation of the control device 14 when visitor M1 attempts to move between floors using the elevator 16 will be described. In this embodiment, a case will be described in which visitor M1 attempts to move from the current floor to a destination floor using the elevator 16. The "current floor" is the floor where visitor M1 is currently located. The "destination floor" is the floor corresponding to the planned destination of visitor M1. In other words, the destination floor is the floor where the dwelling unit that is the planned destination is located. In this embodiment, a case will be exemplified in which the current floor is not the first floor (i.e., the floor where the entrance device 13 is installed).

[0052] When visitor M1 intends to use elevator 16 to move from the current floor to a destination floor, control device 14 receives a movement instruction from first information device 5 and controls elevator 16 directly or indirectly via elevator control device 15 based on the movement instruction. In this embodiment, control device 14 indirectly controls elevator 16 by outputting a control instruction to elevator control device 15. As described above, the movement instruction is transmitted from second information device 6 to first information device 5 on the condition that second information device 6 receives a call request for elevator 16 transmitted from mobile terminal 3. By control device 14 controlling elevator 16 based on the movement instruction transmitted from second information device 6, it is possible to prevent visitor M1 from moving to a floor unrelated to the planned destination, thereby improving elevator security.

[0053] In the control system 100 of this embodiment, when visitor M1 intends to travel from the current floor to a destination floor using the elevator 16, the control device 14 receives a travel instruction and schedule information from the first information device 5. Based on the travel instruction and schedule information, the control device 14 controls the elevator 16 so that the elevator stops at the destination floor. In this embodiment, the schedule information received by the control device 14 when visitor M1 intends to travel from the current floor to a destination floor using the elevator 16 includes information indicating the planned destination and information indicating the current floor. In addition, the information indicating the planned destination in this embodiment is information indicating the next planned destination of visitor M1.

[0054] The control device 14 of this embodiment moves the elevator 16 to the destination floor based on the schedule information, without requiring the visitor M1 to select the floor at which the elevator 16 will stop. This further prevents the visitor M1 from moving to a floor unrelated to the scheduled destination, thereby further improving security regarding the elevator 16.

[0055] Furthermore, the control device 14 of this embodiment controls the elevator 16 to stop at the current floor based on the movement instruction and schedule information, and then controls the elevator 16 to move and stop at the destination floor. In other words, the control device 14 of this embodiment controls the elevator 16 to move from the current floor to the destination floor. This eliminates the need for, for example, the visitor M1 to operate the hall control unit of the elevator 16, thereby improving convenience. Furthermore, compared to a system in which the visitor M1 must return to, for example, the first floor after each package delivery to ensure security, this system reduces the burden on the visitor M1. In other words, it improves the work efficiency of the visitor M1, who is, for example, a delivery person.

[0056] (2.2.2) Elevator control device The elevator control device 15 is a device for controlling the elevator 16. The elevator control device 15 is installed in the common area 22. Upon receiving a control instruction output from the control device 14, the elevator control device 15 controls the elevator 16 so that the elevator 16 moves to the floor specified in the control instruction. The control instruction includes, in addition to the control instruction output from the control device 14, a control instruction output from button B1 of the car operation unit 161 (see FIG. 3 ) or a button of the hall operation unit.

[0057] An authentication device such as a card reader or a biometric authentication device is installed inside the elevator 16 or at the elevator 16 landing. For example, specific individuals, such as residents or employees of the facility 2, can be successfully authenticated by the authentication device through prior registration. If the person riding in the elevator 16 is successfully authenticated by the authentication device, the elevator control device 15 allows the elevator 16 to stop at a floor specified by the person riding in the elevator 16. On the other hand, if the person riding in the elevator 16 is not successfully authenticated by the authentication device, the elevator control device 15 does not allow the elevator 16 to stop at a floor specified by the person riding in the elevator 16. Alternatively, if the person riding in the elevator 16 is not successfully authenticated by the authentication device, the elevator control device 15 performs control to prevent the person riding in the elevator 16 from selecting a stop floor. This can prevent a decrease in security in the facility 2.

[0058] When the elevator control device 15 stops the elevator 16 at the stopping floor based on the control instruction, the elevator control device 15 opens the doors of the elevator 16 for a certain period of time.

[0059] (2.2.3) Entrance device The entrance device 13 is installed in the common area 22. The entrance device 13 is installed outside the entrance door 221 of the facility 2 (on the side that communicates with the outside of the facility 2). In other words, the entrance device 13 of this embodiment is a lobby intercom installed in the common entrance (lobby) of the apartment building.

[0060] The entrance device 13 of this embodiment accepts an operation input from a visitor M1 of the facility 2, and transmits identification information of the facility 2 based on the operation input to the first information device 5. The entrance device 13 also receives an authentication result of the authentication process from the first information device 5, and if the authentication result indicates successful authentication, unlocks the entrance door 221 of the facility 2 or issues an unlocking instruction.

[0061] The operation input received by the entrance device 13 is, for example, an input related to at least one of the following: identification information of the visitor M1, such as a name or identification number for identifying the visitor M1, and attribute information related to the attributes of the visitor M1. The "attribute information" includes, for example, at least one of the following: the name of the company to which the visitor M1 belongs, the name of the club, and the relationship of the visitor M1 with the destination (e.g., relatives or acquaintances). In other words, in the control system 100 of this embodiment, the visitor M1 only needs to input, to the entrance device 13, information related to the identification information of the visitor M1 or attribute information related to the attributes of the visitor M1; the visitor M1 does not need to input, to the entrance device 13, information related to the room number or authentication number of the destination. Therefore, the control system 100 of this embodiment can reduce the burden on the visitor M1 compared to security systems that require the visitor M1, such as a delivery person carrying a package, to perform numerous operation inputs.

[0062] "Identification information of facility 2" is information for identifying facility 2, such as the facility name of facility 2, the identification number of facility 2, the telephone number of facility 2, or the address of facility 2. In this embodiment, the identification information of facility 2 includes information on the address of facility 2 (i.e., location information of facility 2).

[0063] As shown in FIGS. 1 and 2, the entrance device 13 includes an imaging unit 130, an operation unit 131, a communication unit 132, a storage unit 133, and a processing unit 134.

[0064] The imaging unit 130 includes an image sensor such as a complementary metal oxide semiconductor (CMOS) image sensor or a charge-coupled device (CCD) image sensor.

[0065] The imaging unit 130 captures an image of the visitor M1 approaching the entrance device 13. More specifically, the imaging unit 130 of this embodiment captures an image of the visitor M1 who has performed an operation input to the entrance device 13 and generates the image. The image captured by the imaging unit 130 is used, for example, as an authentication image.

[0066] The operation unit 131 is, for example, an input interface having a plurality of push buttons. Some of the functions of the operation unit 131 in this embodiment are realized by a touch panel display.

[0067] The communication unit 132 includes an interface capable of communicating with the control device 14 and an interface capable of communicating with the entrance door 221. The communication unit 132 is capable of communicating with the management room master unit 11 and each room master unit 12 via the control device 14. The communication unit 132 is also connected to a network NT1 outside the facility 2, such as the Internet, via the control device 14, Internet equipment 202, gateway 203, a communication adapter, etc. The communication unit 132 of this embodiment is capable of communicating with the first information device 5 via the control device 14 and network NT1, etc.

[0068] The storage unit 133 includes, for example, an EEPROM (Electrically Erasable Programmable Read Only Memory) or a rewritable semiconductor memory such as a flash memory. The storage unit 133 stores identification information of the facility 2. Here, the identification information of the facility 2 is information for identifying the facility 2, such as the facility name of the facility 2, the identification number of the facility 2, the telephone number of the facility 2, or the address of the facility 2.

[0069] The processing unit 134 is mainly composed of a computer system having, for example, one or more processors and one or more memories. In the entrance device 13, the one or more processors execute a program recorded in the memory, thereby realizing the functions of the processing unit 134. The program may be pre-recorded in the memory, may be provided via a telecommunications line such as the Internet, or may be provided by being recorded on a non-transitory recording medium such as a memory card.

[0070] The processing unit 134 controls the imaging unit 130, the touch panel display, the communication unit 132, and the storage unit 133, and performs various processes.

[0071] When the reception unit 135, which will be described later, receives an operation input by visitor M1, the processing unit 134 controls the communication unit 132 to transmit identification information of the facility 2 to the first information device 5. Furthermore, the processing unit 134 may transmit information about visitor M1 to the first information device 5 in addition to the identification information of the facility 2. The processing unit 134 of this embodiment may transmit information about the attributes of visitor M1 to the first information device 5 in addition to the identification information of the facility 2. The information about the attributes of visitor M1 is information based on the operation input by visitor M1 to the reception unit 135, and is, for example, information about the name of the company to which visitor M1 belongs.

[0072] As shown in FIG. 2, the processing unit 134 includes a receiving unit 135 and a control unit 136.

[0073] The reception unit 135 accepts operation inputs from the visitor M1 via the operation unit 131. The reception unit 135 of this embodiment accepts operation inputs related to the attributes of the visitor M1. More specifically, the reception unit 135 of this embodiment accepts operation inputs for inputting the company name of the company to which the visitor M1, a delivery company, belongs. The reception unit 135 may also accept operation inputs for inputting the name of the seller of the package (or product) to be delivered by the visitor M1, or the name of the company or individual managing an EC (Electronic Commerce) site that sells the product on a website. For example, the reception unit 135 accepts operations on an input screen displayed on a touch panel display. The input screen is a screen for inputting the company name of the visitor M1. According to the control system 100 of this embodiment, the visitor M1 only needs to input the company name of the company to which the visitor M1 belongs into the entrance device 13, thereby reducing the effort required of the visitor M1.

[0074] The control unit 136 controls the entrance door 221 of the facility 2. The entrance door 221 is electrically connected to the entrance device 13 and can be controlled by the control unit 136. In other words, the entrance door 221 is also included as a component of the intercom system 10. This allows the control unit 136 to control the opening / closing or locking / unlocking of the entrance door 221 in the intercom system 10. In other words, if the entrance door 221 is an automatic door, the control unit 136 can control the entrance door 221 so as to open the entrance door 221, which is closed by default. Note that the control unit 136 may be configured to indirectly control the entrance door 221 via another device.

[0075] When the authentication result received from the first information device 5 indicates successful authentication, the control unit 136 of this embodiment unlocks or issues an unlock instruction to the front door 221. Note that "unlocking" in this disclosure includes opening the automatic door.

[0076] (2.3) Mobile devices The mobile terminal 3 is a terminal carried by the visitor M1. In this embodiment, the mobile terminal 3 is a smartphone. However, the mobile terminal 3 may also be a tablet terminal or a laptop-type personal computer. The mobile terminal 3 may also be a dedicated terminal for the business performed by the visitor M1.

[0077] 2, the mobile terminal 3 includes a communication unit 31, a storage unit 32, and a processing unit 33. The mobile terminal 3 of this embodiment, which is a smartphone, also includes a touch panel display 34 (display unit and operation unit).

[0078] The communication unit 31 includes an interface capable of communicating with the network NT1. The communication unit 31 is capable of communicating with the second information device 6 via the network NT1. The communication unit 31 may be connected to the network NT1 via a mobile phone network (carrier network) provided by a telecommunications carrier or a public wireless LAN (Local Area Network). Examples of mobile phone networks include 3G (third generation) lines, LTE (Long Term Evolution) lines, 4G (fourth generation) lines, and 5G (fifth generation) lines. If the mobile terminal 3 is in an environment where it can connect to a mobile phone network, it can connect to the network NT1 via the mobile phone network.

[0079] The memory unit 32 includes, for example, an EEPROM (Electrically Erasable Programmable Read Only Memory) or a rewritable semiconductor memory such as a flash memory. The memory unit 32 stores identification information for the mobile terminal 3. The identification information for the mobile terminal 3 is information for identifying the mobile terminal 3. The identification information for the mobile terminal 3 is information including, for example, a MAC (Media Access Control) address, an IP (Internet Protocol) address, or a product number. The memory unit 32 also stores a dedicated application for the business performed by visitor M1. In this embodiment, the dedicated application is an application for visitor M1 to perform deliveries.

[0080] The processing unit 33 is mainly composed of, for example, a computer system having one or more processors and one or more memories. In the mobile terminal 3, the one or more processors execute a program recorded in the memory, thereby realizing the functions of the processing unit 33. The program may be pre-recorded in the memory, may be provided via a telecommunications line such as the Internet, or may be provided by being recorded on a non-transitory recording medium such as a memory card.

[0081] The processing unit 33 controls the touch panel display 34, the communication unit 31, and the memory unit 32 to perform various processes. The processing unit 33 performs various functions for the tasks performed by the visitor M1 by executing a dedicated application stored in the memory unit 32. For example, by executing a dedicated application stored in the memory unit 32, the processing unit 33 causes the touch panel display 34 to display information such as the type of package, the address of the package's delivery destination (planned visit destination), and the phone number of the delivery destination.

[0082] The processing unit 33 transmits the confirmation information to the second information device 6. The "confirmation information" is information indicating the validity of the person carrying the mobile terminal 3 being in the facility 2 at the time the entrance device 13 received the operation input. In other words, the "confirmation information" is information that serves as material for determining whether the person carrying the mobile terminal 3 who transmitted the confirmation information matches the visitor M1 who performed the operation input to the entrance device 13 of the facility 2. The confirmation information includes, for example, the location information of the mobile terminal 3, the identification information of the mobile terminal 3, and operation information of the operation performed on the mobile terminal 3. In this embodiment, an example is shown in which the confirmation information includes the identification information and location information of the mobile terminal 3.

[0083] For example, the processing unit 33 detects the position of the mobile terminal 3 using a satellite positioning system such as GPS (Global Positioning System), and transmits location information indicating the detected position and identification information of the mobile terminal 3 to the second information device 6. Note that the processing unit 33 of this embodiment periodically transmits confirmation information to the second information device 6 while the dedicated application is running.

[0084] The processing unit 33 also controls the communication unit 31 to send a call request for the elevator 16 to the second information device 6. The processing unit 33 sends the call request to the second information device 6, for example, when a predetermined operation is performed on the touch panel display 34. For example, the predetermined operation is an operation by the visitor M1 on the "delivery complete button" or "elevator call button" displayed on the touch panel display 34 of the mobile terminal 3. The call request may include information about the next destination that the visitor M1 wants to visit, information about the next package that the visitor M1 wants to deliver, etc.

[0085] (2.4) First information device The first information device 5 is, for example, a server. The first information device 5 is installed or managed by, for example, a management company that manages the intercom system 10. In this embodiment, the first information device 5 is not included in the intercom system 10, but the first information device 5 may be included in the intercom system 10.

[0086] As shown in FIG. 2, the first information device 5 includes a communication unit 51, a storage unit 52, and a processing unit 53.

[0087] The communication unit 51 includes an interface capable of communicating with the network NT1. The communication unit 51 is capable of communicating with the intercom system 10 via the network NT1. More specifically, the communication unit 51 is capable of communicating with the entrance device 13 via the network NT1, a communication adapter, a gateway 203, the Internet equipment 202, the control device 14, etc. The communication unit 51 is also capable of communicating with the second information device 6 via the network NT1.

[0088] The storage unit 52 includes, for example, an EEPROM or a rewritable semiconductor memory such as a flash memory.

[0089] The processing unit 53 is mainly composed of, for example, a computer system having one or more processors and one or more memories. In the first information device 5, the one or more processors execute a program recorded in the memory, thereby realizing the functions of the processing unit 53. The program may be pre-recorded in the memory, may be provided via a telecommunications line such as the Internet, or may be provided by being recorded on a non-transitory recording medium such as a memory card.

[0090] The processing unit 53 controls the communication unit 51 and the storage unit 52 to perform various processes. When the communication unit 51 receives identification information of the facility 2 from the entrance device 13, the processing unit 53 controls the communication unit 51 to transmit the received identification information to the second information device 6. When the communication unit 51 receives an authentication result from the second information device 6, the processing unit 53 controls the communication unit 51 to transmit the received authentication result to the control device 14 and the entrance device 13. When the communication unit 51 receives schedule information from the second information device 6, the processing unit 53 controls the communication unit 51 to transmit the schedule information to the control device 14.

[0091] Furthermore, when the communication unit 51 receives a movement instruction for the elevator 16 from the second information device 6, the processing unit 53 controls the communication unit 51 to transmit the movement instruction to the control device 14. More specifically, when the communication unit 51 receives a movement instruction and schedule information from the second information device 6, the processing unit 53 in this embodiment controls the communication unit 51 to transmit the movement instruction and schedule information to the control device 14.

[0092] (2.5)Second information device The second information device 6 is, for example, a server. In this embodiment, the second information device 6 is placed or installed in the company that manages the e-commerce site that sells the package to be delivered by visitor M1. However, the second information device 6 may also be installed or managed by the delivery company to which visitor M1 belongs.

[0093] As shown in FIG. 2, the second information device 6 includes a communication unit 61, a storage unit 62, and a processing unit 63.

[0094] The communication unit 61 includes an interface capable of communicating with the network NT1. The communication unit 61 is capable of communicating with the first information device 5 via the network NT1. The communication unit 61 is also capable of communicating with the entrance device 13 via the first information device 5, etc. The communication unit 61 is also capable of communicating with the mobile terminal 3 via the network NT1.

[0095] The communication unit 61 receives confirmation information associating the visitor M1 with the facility 2 from the mobile terminal 3 carried by the visitor M1. The communication unit 61 also receives the identification information of the facility 2 transmitted by the entrance device 13 via the first information device 5, etc.

[0096] The storage unit 62 includes, for example, a rewritable semiconductor memory such as an EEPROM or a flash memory. The storage unit 62 stores, in association with each other, information about the package (or product), information about the delivery destination of the package, identification information such as the name of the delivery company that delivers the package, identification information about the delivery person (i.e., visitor M1) who delivers the package, identification information about the mobile terminal 3 carried by the delivery person who delivers the package, information about the scheduled delivery date and time of the package, information about whether the package has been delivered, information about how to receive the package, information about how to deliver the package, and the like. The identification information about the delivery person who delivers the package includes information such as the name of the delivery person or a facial image of the delivery person.

[0097] The processing unit 63 is mainly composed of, for example, a computer system having one or more processors and one or more memories. In the second information device 6, the one or more processors execute a program recorded in the memory, thereby realizing the functions of the processing unit 63. The program may be pre-recorded in the memory, may be provided via a telecommunications line such as the Internet, or may be provided by being recorded on a non-transitory recording medium such as a memory card.

[0098] The processing unit 63 controls the communication unit 61 and the storage unit 62 to perform various processes. For example, the processing unit 63 controls the communication unit 61 to transmit the authentication result of the authentication process to the first information device 5.

[0099] When the communication unit 61 receives a call request for the elevator 16 from the mobile terminal 3, the processing unit 63 determines that delivery to the floor where visitor M1 currently resides has been completed. When the processing unit 63 determines that delivery to the floor where visitor M1 currently resides has been completed, the processing unit 63 performs an update process. In the update process, the processing unit 63 updates the information on whether or not the package included in the schedule information stored in the memory unit 62 has been delivered.

[0100] In this embodiment, when the communication unit 61 receives a call request for the elevator 16 from the mobile terminal 3, the processing unit 63 controls the communication unit 61 to send a movement instruction for the elevator 16 and updated schedule information to the first information device 5.

[0101] The processing unit 63 includes an authentication unit 631 .

[0102] The authentication unit 631 performs authentication processing related to the control of the front door 221 based on the identification information of the facility 2 and the confirmation information. Here, the confirmation information is information acquired from the mobile device 3 carried by the visitor M1 and is information that associates the visitor M1 with the facility 2. In this embodiment, the authentication unit 631 determines that the authentication is successful if the location indicated in the location information of the mobile device 3 included in the confirmation information matches the location indicated in the location information of the facility 2 included in the identification information of the facility 2. Note that the match of the locations does not only mean a strict match of the locations, but also includes a case where the distance between the location of the mobile device 3 and the location of the facility 2 is equal to or less than a predetermined distance. The predetermined distance is, for example, 300 m. However, the predetermined distance may be set as appropriate. Note that the authentication unit 631 may also determine that the authentication is successful if the facility 2 is included in the delivery destinations of the package of the delivery person corresponding to the identification information of the mobile device 3.

[0103] According to the control system 100 of this embodiment, the first information device 5 does not need to authenticate the visitor M1, and therefore, an increase in the processing load on the first information device 5 can be suppressed.

[0104] (3) Control system operation Next, the operation of the control system 100 regarding the control of the entrance door 221 will be described with reference to Fig. 4. Fig. 4 is a sequence diagram showing the operation of the control system 100 regarding the control of the entrance door 221.

[0105] First, the mobile terminal 3 transmits confirmation information to the second information device 6 (step S1). In this embodiment, the mobile terminal 3 periodically transmits location information as confirmation information to the second information device 6. The second information device 6 receives the confirmation information transmitted by the mobile terminal 3.

[0106] The entrance device 13 accepts an operation input by the visitor M1 to the operation unit 131 (step S2). Then, the entrance device 13 transmits the identification information of the facility 2 to the first information device 5 (step S3). Upon receiving the identification information of the facility 2 from the entrance device 13, the first information device 5 transmits the received identification information to the second information device 6 (step S4).

[0107] When the second information device 6 receives the identification information of the facility 2 from the first information device 5, it performs an authentication process (step S5). Based on the identification information of the facility 2 and the confirmation information, the second information device 6 authenticates whether the visitor M1 who operated the entrance device 13 is, for example, a delivery person delivering a package to the facility 2. After performing the authentication process, the second information device 6 transmits the authentication result of the authentication process to the first information device 5 (step S6).

[0108] When the first information device 5 receives the authentication result from the second information device 6, it transmits the received authentication result to the entrance device 13 (step S7).

[0109] Upon receiving the authentication result from the first information device 5, the entrance device 13 controls the entrance door 221 based on the authentication result. If the authentication result indicates successful authentication, the entrance device 13 unlocks the entrance door 221 or issues an unlocking instruction to allow the visitor M1 to enter (step S8).

[0110] By having the control system 100 perform the series of processes shown in FIG. 4, it is possible to prevent a decrease in security regarding the entrance door 221 and reduce the hassle of the visitor M1.

[0111] It should be noted that the sequence diagram shown in FIG. 4 is merely an example, and the order of the processes may be changed as appropriate, and processes may be added or deleted as appropriate.

[0112] Next, the operation of the control system 100 regarding the control of the elevator 16 will be described with reference to Fig. 5. Fig. 5 is a sequence diagram showing the operation of the control system 100 regarding the control of the elevator 16.

[0113] First, the mobile terminal 3 transmits a call request for the elevator 16 to the second information device 6 (step S11). In this embodiment, the mobile terminal 3 transmits the call request to the second information device 6 on the condition that a predetermined operation by the visitor M1 is accepted.

[0114] When the second information device 6 receives the call request, it performs an update process (step S12). After updating the schedule information, the second information device 6 transmits a movement instruction and the updated schedule information to the first information device 5 (step S13).

[0115] When the first information device 5 receives the movement instruction and the schedule information from the second information device 6, it transmits the movement instruction and the schedule information to the control device 14 (step S14).

[0116] When the control device 14 receives the movement instruction and the schedule information from the first information device 5, it performs a first control (step S15). The first control is a control to move the elevator 16 to the current floor where the visitor M1 is currently located and stop the elevator. After performing the first control, the control device 14 performs a second control (step S16). The second control is a control to move the elevator from the current floor to the destination floor and stop the elevator.

[0117] By having the control system 100 perform the series of processes shown in FIG. 5, it is possible to improve the security of the elevator 16.

[0118] It should be noted that the sequence diagram shown in FIG. 5 is merely an example, and the order of the processes may be changed as appropriate, and processes may be added or deleted as appropriate.

[0119] (4) Variations Modifications of the above embodiment are listed below.

[0120] (4.1) Variation 1 In the above embodiment, the case where the control device 14 determines the stopping floors of the elevator 16 based on the schedule information has been exemplified. However, the stopping floors of the elevator 16 may be determined by the second information device 6.

[0121] The processing unit 63 of the second information device 6 of the first modification performs an update process when the communication unit 61 receives a call request for the elevator 16 from the mobile terminal 3. The processing unit 63 also determines the stopping floors of the elevator 16 based on the updated schedule information. More specifically, the schedule information of the first modification includes information on the current floor where the visitor M1 is currently located. The processing unit 63 of the first modification determines the stopping floors based on the schedule information so that the elevator will stop at the current floor, then the destination floor.

[0122] Then, the processing unit 63 transmits a movement instruction including information indicating the determined stop floor to the first information device 5. That is, the movement instruction of the first modification is an instruction based on the schedule information.

[0123] The first information device 5 transmits the movement instruction received from the second information device 6 to the control device 14 .

[0124] The control device 14 controls the elevator 16 to stop at the destination floor based on the information indicating the stop floor included in the movement instruction. This makes it possible to further prevent the visitor M1 from moving to a floor unrelated to the planned destination, thereby further improving security regarding the elevator 16.

[0125] Furthermore, the control device 14 according to the first modification controls the elevator 16 based on the movement instruction so that the elevator 16 stops at the current floor, and then controls the elevator 16 so that the elevator 16 moves and stops at the destination floor. This eliminates the need for the visitor M1 to operate the hall operating unit of the elevator 16, for example, thereby improving convenience.

[0126] (4.2) Variation 2 The first information device 5 may determine the floors at which the elevator 16 should stop.

[0127] The second information device 6 according to the second modification performs an update process when it receives a call request for the elevator 16 from the mobile terminal 3. Then, the second information device 6 transmits an instruction to move the elevator 16 and the updated schedule information to the first information device 5.

[0128] When the first information device 5 receives the movement instruction and the schedule information from the second information device 6, it determines the stop floor of the elevator 16 based on the schedule information. Then, the first information device 5 transmits the movement instruction including information indicating the determined stop floor to the control device 14.

[0129] The control device 14 controls the elevator 16 to stop at the destination floor based on the information indicating the stop floor included in the movement instruction. This makes it possible to further prevent the visitor M1 from moving to a floor unrelated to the planned destination, thereby further improving security regarding the elevator 16.

[0130] (4.3) Variation 3 The control device 14 according to the third modification controls the elevator 16 so that the elevator 16, which is at the reference floor, moves to the current floor and stops there, and then controls the elevator 16 so that the elevator 16 moves and stops at the destination floor. The reference floor is, for example, a floor where the entrance door 221 is located, such as the first floor. The reference floor may also be the top floor or the bottom floor in the facility 2. For example, the control device 14 according to the third modification performs a third control to stop the elevator 16 at the reference floor after stopping the elevator 16 at the destination floor.

[0131] According to the control system 100 of the third modification, when the mobile terminal 3 transmits a call request for the elevator 16, the elevator 16 moves from the reference floor to the current floor. Therefore, the control system 100 of the third modification makes it easy for the visitor M1 to know the time from when the mobile terminal 3 transmits the call request until the elevator 16 arrives at the current floor. Therefore, the control system 100 of the third modification can prevent the visitor M1 from missing the elevator 16.

[0132] (4.4) Other variations Functions equivalent to those of the control system 100 according to the above embodiment may be embodied as a control method, a (computer) program, or a non-transitory recording medium having a program recorded thereon. A control method according to one embodiment is executed by one or more processors. The control method is a method for controlling the entrance door 221 of the facility 2. The control method includes a reception step, a transmission step, a reception step, and a control step. In the reception step, an entrance device 13 installed outside the entrance door 221 of the facility 2 receives an operation input from a visitor M1 of the facility 2. In the transmission step, based on the operation input to the entrance device 13, identification information for the facility 2 is transmitted from the entrance device 13 to an information device (first information device 5). In the reception step, the entrance device 13 receives an authentication result of the authentication process from the information device (first information device 5). In the control step, if the authentication result received in the reception step indicates successful authentication, the entrance device 13 unlocks the entrance door 221 or issues an unlock instruction. The authentication process is performed based on the confirmation information and the identification information. The confirmation information is information acquired from the mobile terminal 3 carried by the visitor M1, and is information that associates the visitor M1 with the facility 2. A program according to one aspect is a program for causing one or more processors to execute the above-described control method.

[0133] A control method according to one embodiment is a method for controlling an elevator 16 installed in a facility 2 having multiple floors. The control method includes a communication step and a control step. In the communication step, a first information device 5 receives a movement instruction for the elevator 16 from a second information device 6 and transmits the received movement instruction to a control device 14. In the control step, the control device 14 directly or indirectly controls the elevator 16 based on the movement instruction received from the first information device 5. The movement instruction is transmitted from the second information device 6 to the first information device 5 on the condition that the second information device 6 receives a call request for the elevator 16 transmitted from a mobile terminal 3 carried by a visitor M1 in the facility 2. A program according to one embodiment is a program for causing one or more processors to execute the above control method.

[0134] The control system 100 or the control method according to the present disclosure includes a computer system. The computer system is primarily composed of a processor and memory as hardware. The processor executes a program stored in the memory of the computer system to realize the functions of the control system 100 or the control method according to the present disclosure. The program may be pre-stored in the memory of the computer system, provided via a telecommunications line, or provided on a non-transitory recording medium readable by the computer system, such as a memory card, optical disk, or hard disk drive. The processor of the computer system is composed of one or more electronic circuits, including a semiconductor integrated circuit (IC) or a large-scale integrated circuit (LSI). The integrated circuits, such as ICs and LSIs, are referred to by different names depending on the degree of integration, and include integrated circuits called system LSIs, very large-scale integrations (VLSIs), or ultra-large-scale integrations (ULSIs). Furthermore, field-programmable gate arrays (FPGAs), which are programmable after the LSI is manufactured, or logic devices capable of reconfiguring the connections within the LSI or the circuit partitions within the LSI, can also be used as processors. The electronic circuits may be integrated into one chip or distributed across multiple chips. The chips may be integrated into one device or distributed across multiple devices. The computer system referred to here includes a microcontroller having one or more processors and one or more memories. Therefore, the microcontroller is also composed of one or more electronic circuits including a semiconductor integrated circuit or a large-scale integrated circuit.

[0135] Furthermore, it is not essential for the control system 100 that multiple functions in the control system 100 are concentrated in one housing, and the components of the control system 100 may be distributed across multiple housings. Furthermore, at least some of the functions of the control system 100, for example, some of the functions of the first information device 5 or the second information device 6, may be realized by the cloud (cloud computing) or the like.

[0136] In the above embodiment, at least some of the functions of the control system 100 distributed across multiple devices may be integrated into a single housing. For example, some of the functions of the control system 100 distributed across the first information device 5 and the second information device 6 may be integrated into a single housing. That is, the first information device 5 and the second information device 6 may be a single information device. The information device integrating the first information device 5 and the second information device 6 can communicate with the entrance device 13 and the mobile terminal 3. The information device receives identification information of the facility 2 from the entrance device 13 based on an operation input by the visitor M1 and receives confirmation information from the mobile terminal 3. The information device then performs authentication processing based on the identification information received from the entrance device 13 and the confirmation information received from the mobile terminal 3 and transmits the authentication result of the authentication processing to the entrance device 13. Compared to when the functions of the information device are distributed across the first information device 5 and the second information device 6, the number of communications within the control system 100 can be reduced.

[0137] The entrance device 13 and the first information device 5 may be one device. Furthermore, the entrance device 13, the first information device 5, and the second information device 6 may be one device.

[0138] In the above embodiment, the control system 100 includes the entrance device 13, the first information device 5, the second information device 6, and the mobile terminal 3. However, the control system 100 does not necessarily have to include at least one of the second information device 6 and the mobile terminal 3. In other words, the second information device 6 and the mobile terminal 3 may be included in a system separate from the control system 100.

[0139] In the above embodiment, the confirmation information includes the location information and identification information of the mobile terminal 3. However, the confirmation information may include other information instead of the location information of the mobile terminal 3. The other information is information based on an operational input to the mobile terminal 3. The information based on an operational input to the mobile terminal 3 is, for example, information about the expected arrival time. For example, the information about the expected arrival time is information based on an operational input by the visitor M1 to an input screen for the expected arrival time displayed on the touch panel display 34 of the mobile terminal 3. The authentication unit 631 determines that the authentication is successful when the time at which the entrance device 13 accepts the operational input of the visitor M1 matches the expected arrival time. Here, the match in time does not mean that the times match exactly, but rather that a time difference of less than a predetermined time is acceptable. The predetermined time is, for example, five minutes. However, the predetermined time may be set as appropriate.

[0140] In the above embodiment, the confirmation information includes the location information and identification information of the mobile terminal 3. However, the confirmation information may include other information instead of the location information of the mobile terminal 3. The other information is information based on an operation input to the mobile terminal 3. The information based on an operation input to the mobile terminal 3 is, for example, information based on an operation input by the visitor M1 on the unlock button displayed on the touch panel display 34 of the mobile terminal 3. The authentication unit 631 determines that the authentication is successful when the time at which the entrance device 13 accepts the operation input by the visitor M1 matches the time at which the unlock button is operated. Here, the match in time does not mean that the times match exactly, but rather that a time difference of less than a predetermined time is acceptable. The predetermined time is, for example, five minutes. However, the predetermined time may be set as appropriate.

[0141] In the above embodiment, the control system 100 includes one second information device 6. However, the control system 100 may include multiple second information devices 6. In other words, the first information device 5 may be configured to be able to communicate with each of the multiple second information devices 6 via the network NT1. Here, the multiple second information devices 6 are managed by multiple companies or individuals. For example, a first second information device 6 of the multiple second information devices 6 is managed by a first company that is a delivery company, and a second second information device 6 of the multiple second information devices 6 is managed by a second company that is also a delivery company. When the control system 100 includes multiple second information devices 6, the entrance device 13 transmits information about the visitor M1 to the first information device 5 in addition to the identification information of the facility 2. Here, the storage unit 52 of the first information device 5 stores correspondence information in which, for example, multiple company names are associated one-to-one with the addresses of the multiple second information devices 6. The first information device 5, which has received the identification information of the facility 2 and the information about the visitor M1, determines, based on the information about the visitor M1 and the correspondence information, one of the multiple second information devices 6 to which the identification information of the facility 2 will be sent. Then, the first information device 5 transmits the identification information of the facility 2 received from the entrance device 13 to the determined one second information device 6.

[0142] In the above embodiment, the first information device 5 and the second information device 6 are servers managed by different companies. In other words, the first information device 5 and the second information device 6 may be configured as different systems. For example, the first information device 5 and the second information device 6 may cooperate and exchange information based on a communication method according to a prescribed predetermined format. The "communication method according to a prescribed format" is, for example, a communication method using an API (Application Programming Interface). For example, the first information device 5 may obtain (or receive) an authentication result from the second information device 6 using the API. This facilitates the exchange of information between the first information device 5 and the second information device 6. Furthermore, security can be improved.

[0143] When the entrance device 13 receives an operation input from the visitor M1, it may transmit an authentication image of the visitor M1's face in addition to the identification information of the facility 2 to the first information device 5. The first information device 5 transmits the identification information of the facility 2 and the authentication image to the second information device 6. In the authentication process described in the above embodiment, the authentication unit 631 of the second information device 6 may perform facial recognition processing based on the facial image of the delivery person corresponding to the portable terminal 3 and the authentication image, and determine that the authentication is successful if the facial recognition processing is successful. The second information device 6 performs facial recognition by comparing the facial image of the delivery person corresponding to the portable terminal 3 with the authentication image. The second information device 6 performs facial recognition by performing a pattern matching process or a process of recognizing objects in an image using a trained model created by machine learning.

[0144] In the above embodiment, the control device 14 moves the elevator 16 to the destination floor based on the schedule information without allowing the visitor M1 to select the destination floor of the elevator 16. However, the control system 100 may be configured to allow the visitor M1 to select the destination floor of the elevator 16. When the visitor M1 selects the destination floor of the elevator 16, the control device 14 determines whether to accept the selection of the visitor M1 based on the schedule information. If the destination floor selected by the visitor M1 corresponds to the destination, the control device 14 accepts the selection of the visitor M1. On the other hand, if the destination floor selected by the visitor M1 does not correspond to the destination, the control device 14 does not accept the selection of the visitor M1.

[0145] The call request may include information about the current floor, which is the floor where visitor M1 is currently located. The information about the current floor is based on, for example, an operation input by visitor M1 to the mobile terminal 3. In other words, visitor M1 determines the current floor. The second information device 6 transmits a movement instruction based on the information about the current floor included in the call request to the control device 14 via the first information device 5. Based on the movement instruction, the control device 14 controls the elevator 16 to stop at the current floor, and then controls the elevator 16 to move and stop at the destination floor. Note that the destination floor may be determined by any one of the control device 14, the first information device 5, and the second information device 6 based on the schedule information. Because visitor M1 determines the current floor, the schedule information does not need to include information about the current floor.

[0146] In the above embodiment, when the authentication result related to the control of the entrance door 221 indicates successful authentication, the control device 14, based on the schedule information, causes the elevator 16 to be able to stop at a floor corresponding to the planned destination of the visitor M1. However, even when the authentication result related to the control of the entrance door 221 indicates successful authentication, the control device 14 may control the elevator 16 on the condition that a call request for the elevator 16 is transmitted from the mobile terminal 3, without causing the elevator 16 to be able to stop at a floor corresponding to the planned destination of the visitor M1. For example, assume that the visitor M1 who has passed through the entrance door 221 performs a predetermined operation on the mobile terminal 3, and transmits a call request for the elevator 16 from the mobile terminal 3 to the second information device 6. When the communication unit 61 of the authentication unit 61 receives the call request from the mobile terminal 3, the authentication unit 631 of the second information device 6 performs authentication processing related to the control of the elevator 16 based on the schedule information corresponding to the mobile terminal 3 that transmitted the call request (i.e., the schedule information of the visitor M1) and the identification information of the facility 2. The authentication unit 631 determines that authentication is successful when the facility 2 is included in the planned delivery destination of visitor M1. When the second information device 6 determines that authentication is successful in the authentication process related to the control of elevator 16, it transmits a movement instruction to the control device 14 via the first information device 5. On the other hand, when the second information device 6 determines that authentication is unsuccessful in the authentication process, it does not transmit a movement instruction to the control device 14. Upon receiving the movement instruction, the control device 14 directly or indirectly controls the elevator 16 based on the movement instruction. This can improve security related to the elevator 16.

[0147] In the above embodiment, the case where the current floor is a floor different from the floor where the entrance door 221 is installed (for example, the first floor) has been exemplified, but the current floor may also be the floor where the entrance door 221 is installed.

[0148] (summary) As is clear from the above-described embodiment and modifications, the control system (100) according to the first aspect includes an entrance device (13) and an information device (first information device 5). The entrance device (13) is installed outside the entrance door (221) of the facility (2). The information device (first information device 5) is configured to be able to communicate with the entrance device (13). The entrance device (13) accepts an operation input from a visitor (M1) of the facility (2) and transmits identification information of the facility (2) to the information device (first information device 5) based on the operation input. The entrance device (13) receives an authentication result of the authentication process from the information device (first information device 5), and if the authentication result indicates successful authentication, unlocks or issues an instruction to unlock the entrance door (221) of the facility (2). The authentication process is performed based on the confirmation information and the identification information. The confirmation information is information acquired from the mobile terminal (3) carried by the visitor (M1), and is information that associates the visitor (M1) with the facility (2).

[0149] According to this embodiment, the effort required of the visitor (M1) can be reduced.

[0150] In the control system (100) according to the second embodiment, in the first embodiment, the operation input is an operation input relating to the attributes of the visitor (M1).

[0151] In the control system (100) according to the third aspect, in the first or second aspect, the information device is a first information device (5). The confirmation information is information transmitted from the mobile terminal (3) to the second information device (6). The first information device (5) transmits the identification information received from the entrance device (13) to the second information device (6). The first information device (5) receives, from the second information device (6), an authentication result of the authentication process performed by the second information device (6). The first information device (5) transmits the authentication result received from the second information device (6) to the entrance device (13).

[0152] According to this aspect, it is possible to prevent an increase in the processing load on the first information device (5).

[0153] In the control system (100) according to the fourth aspect, in the third aspect, the first information device (5) receives the authentication result from the second information device (6) using the API.

[0154] According to this embodiment, it becomes easy to exchange information between the first information device (5) and the second information device (6).

[0155] In the control system (100) according to the fifth aspect, in the first or second aspect, the information device (first information device 5) is configured to be able to communicate with the mobile terminal (3). The information device (first information device 5) performs authentication processing based on the confirmation information received from the mobile terminal (3) and the identification information received from the entrance device (13).

[0156] According to this embodiment, the number of communications within the control system (100) can be reduced compared to when the functions of the information devices are distributed between, for example, the first information device (5) and the second information device (6).

[0157] A control system (100) according to a sixth aspect is the control system (100) of any one of the first to fifth aspects, further including a control device (14). The control device (14) relays communication between the entrance device (13) and an information device (first information device 5). The facility (2) includes a plurality of areas (A0). The control device (14) receives schedule information indicating a planned destination of the visitor (M1) and an authentication result from the information device (first information device 5). The control device (14) transmits the authentication result received from the information device (first information device 5) to the entrance device (13). If the authentication result indicates successful authentication, the control device (14) permits entry into the area (A0) including the planned destination based on the schedule information.

[0158] According to this embodiment, for example, by preventing the visitor (M1) from entering an area (A0) that is not related to the planned visit destination, it is possible to prevent a decrease in security of the facility (2).

[0159] In a control system (100) according to a seventh aspect, in the sixth aspect, each of the plurality of areas (A0) is on a different floor. An elevator (16) capable of moving between the plurality of areas (A0) is installed in the facility (2). When the authentication result indicates successful authentication, the control device (14) sets the elevator (16) to a state in which it can stop at a floor corresponding to the planned destination based on the schedule information.

[0160] According to this embodiment, for example, by preventing the visitor (M1) from entering a floor that is not related to the planned visit destination, it is possible to prevent a decrease in security of the facility (2).

[0161] The components other than those of the first aspect are not essential components for the control system (100) and can be omitted as appropriate.

[0162] A control system (100) according to an eighth aspect includes a reception unit (135), a communication unit (61), an authentication unit (631), and a control unit (136). The reception unit (135) receives an operation input from a visitor (M1) of the facility (2) to an entrance device (13) installed outside an entrance door (221) of the facility (2). The communication unit (61) receives confirmation information associating the visitor (M1) with the facility (2) from a mobile terminal (3) carried by the visitor (M1). The authentication unit (631) performs authentication processing based on the identification information of the facility (2) and the confirmation information received by the communication unit (61). If the authentication result of the authentication processing by the authentication unit (631) indicates successful authentication, the control unit (136) unlocks or issues an instruction to unlock the entrance door (221) of the facility (2).

[0163] According to this embodiment, the effort required of the visitor (M1) can be reduced.

[0164] In a control system (100) according to a ninth aspect, in the eighth aspect, the reception unit (135) and the control unit (136) are provided in the entrance device (13). The communication unit (61) and the authentication unit (631) are provided in a second information device (6) configured to be able to communicate with the entrance device (13) via the first information device (5).

[0165] According to this aspect, it is possible to prevent an increase in the processing load on the first information device (5).

[0166] A control method according to a tenth aspect is executed by one or more processors. The control method is a method for controlling an entrance door (221) of a facility (2). The control method includes a reception step, a transmission step, a reception step, and a control step. In the reception step, an entrance device (13) installed outside the entrance door (221) of the facility (2) receives an operation input by a visitor (M1) of the facility (2). In the transmission step, based on the operation input to the entrance device (13), identification information of the facility (2) is transmitted from the entrance device (13) to an information device (first information device 5). In the reception step, the entrance device (13) receives an authentication result of the authentication process from the information device (first information device 5). In the control step, if the authentication result received in the reception step indicates successful authentication, the entrance device (13) unlocks the entrance door (221) or issues an unlock instruction. The authentication process is performed based on the confirmation information and the identification information. The confirmation information is information acquired from the mobile terminal (3) carried by the visitor (M1), and is information that associates the visitor (M1) with the facility (2).

[0167] According to this embodiment, the effort required of the visitor (M1) can be reduced.

[0168] A program according to an eleventh aspect is a program for causing one or more processors to execute the control method according to the tenth aspect.

[0169] According to this embodiment, the effort required of the visitor (M1) can be reduced. [Explanation of symbols]

[0170] 100 Control System 13 Entrance device 135 Reception 136 Control Unit 14 Control device 16 Elevator 2 Facilities 221 Entrance door 3. Mobile devices 5 First information device (information device) 6 Second information device 61 Communications Department 631 Authentication Department A0 Area M1 Visitor

Claims

1. an entrance device installed outside the entrance door of the facility; an information device configured to be able to communicate with the entrance device; Equipped with The entrance device is receiving an operation input from a visitor to the facility, and transmitting identification information of the facility to the information device based on the operation input; receiving an authentication result of the authentication process from the information device, and if the authentication result indicates successful authentication, unlocking or issuing an instruction to unlock the front door of the facility; the authentication process is performed based on the confirmation information and the identification information, The confirmation information is information acquired from a mobile device carried by the visitor, and is information that associates the visitor with the facility. Control system.

2. the operation input is an operation input related to attributes of the visitor; The control system of claim 1 .

3. the information device is a first information device, the confirmation information is information transmitted from the mobile terminal to a second information device, The first information device is The identification information received from the entrance device is transmitted to the second information device; receiving, from the second information device, the authentication result of the authentication process performed by the second information device; transmitting the authentication result received from the second information device to the entrance device; 3. A control system according to claim 1 or 2.

4. The first information device receives the authentication result from the second information device using an API. The control system of claim 3 .

5. The information device configured to be able to communicate with the mobile terminal, performing the authentication process based on the confirmation information received from the mobile terminal and the identification information received from the entrance device; 3. A control system according to claim 1 or 2.

6. a control device that relays communication between the entrance device and the information device; the facility includes a plurality of areas; The control device receiving schedule information indicating the visitor's planned visit destinations and the authentication result from the information device; transmitting the authentication result received from the information device to the entrance device; If the authentication result indicates successful authentication, permitting entry into an area including the planned destination based on the schedule information.

3. A control system according to claim 1 or 2.

7. Each of the plurality of areas is on a different floor, The facility is provided with an elevator that can move between the plurality of areas, When the authentication result indicates successful authentication, the control device sets the elevator to a state in which it can stop at a floor corresponding to the scheduled destination based on the schedule information. The control system of claim 6.

8. a reception unit that receives operation input from a visitor to the facility to an entrance device installed outside the entrance door of the facility; a communication unit that receives confirmation information that associates the visitor with the facility from a mobile terminal carried by the visitor; an authentication unit that performs authentication processing based on the facility identification information and the confirmation information received by the communication unit; a control unit that unlocks or issues an unlocking instruction to the entrance door of the facility when an authentication result of the authentication process by the authentication unit indicates successful authentication; Equipped with Control system.

9. the reception unit and the control unit are provided in the entrance device, The communication unit and the authentication unit are provided in a second information device configured to be able to communicate with the entrance device via a first information device. The control system of claim 8.

10. 1. A method for controlling an entrance door of a facility executed by one or more processors, comprising: a reception step of receiving an operation input by a visitor to the facility at an entrance device installed outside the entrance door of the facility; a transmitting step of transmitting identification information of the facility from the entrance device to an information device based on the operation input to the entrance device; a receiving step in which the entrance device receives an authentication result of the authentication process from the information device; a control step of unlocking the entrance door or issuing an unlock instruction to the entrance device when the authentication result received in the receiving step indicates successful authentication; and the authentication process is performed based on the confirmation information and the identification information, The confirmation information is information acquired from a mobile device carried by the visitor, and is information that associates the visitor with the facility. Control method.

11. 11. The control method according to claim 10, wherein the control method is performed by one or more processors. program.

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