Abnormality monitoring system, abnormality monitoring method, and abnormality monitoring program

Abstract

To provide an abnormality monitoring system, an abnormality monitoring method and an abnormality monitoring program capable of surely detecting an abnormality sensed by a person.SOLUTION: An abnormality monitoring system 100 includes a monitoring device 10 having a beacon 11 having an identifier bi and installed in a monitoring space S, a portable terminal 20 capable of receiving a radio wave including the identifier bi from the beacon 11, and a remote server 30 capable of receiving abnormality information a from the portable terminal 20 via a communication network N. When receiving a notification instruction c from a user U of a portable terminal 20 in a monitoring space S, the portable terminal 20 transmits abnormality information a including an identifier bi to a remote server 30.SELECTED DRAWING: Figure 1

Description

[Technical Field]

[0001] The present invention relates to an abnormality monitoring system, an abnormality monitoring method, and an abnormality monitoring program. [Background technology]

[0002] Conventionally, there has been an LED lighting system that enables abnormality monitoring (for example, Patent Document 1).

[0003] Conventional LED lighting systems use cameras to capture images of passengers inside the trains being monitored, and an analysis server quantifies the time-series changes in the captured image data, and determines that an abnormality has occurred if the numerical change exceeds a threshold.As a result, with conventional LED lighting systems, even if a person senses an abnormality, there are cases where the abnormality cannot be detected because no change appears in the image data. [Prior art documents] [Patent documents]

[0004] [Patent Document 1] Patent Publication No. 2021-96969 Summary of the Invention [Problem to be solved by the invention]

[0005] An object of the present invention is to provide an abnormality monitoring system, an abnormality monitoring method, and an abnormality monitoring program that can reliably detect abnormalities sensed by humans. [Means for solving the problem]

[0006] (1) An anomaly monitoring system according to one aspect of the present invention includes a monitoring device having a beacon with an identifier and installed in a monitored space, a mobile terminal capable of receiving radio waves including the identifier from the beacon, and a remote server capable of receiving anomaly information from the mobile terminal via a communication network, wherein the mobile terminal, upon receiving an alert command from a user of the mobile terminal in the monitored space, transmits the anomaly information including the identifier to the remote server. (2) In the above (1), the mobile terminal may receive the notification command through an installed notification application. (3) In the above (2), an alert based on the abnormality information may be issued to the mobile device in the monitored space on which the notification app is installed. (4) In the above (1) or (2), an alert based on the abnormality information may be issued to a monitoring device in the monitored space. (5) In (1) or (2) above, the beacon may be provided in at least one vehicle in a train consisting of multiple vehicles, and the beacon may have a different identifier depending on the position of the vehicle in the train. (6) In (5) above, when the remote server receives the abnormality information, the remote server may identify the location of the vehicle in which the user is located based on the identifier information. (7) In the above (1) or (2), the mobile terminal may be capable of acquiring location information, and the anomaly information may include the location information. (8) In the above (1) or (2), the mobile terminal may be provided with a mobile display that displays an alert based on the abnormality information. (9) In the above (1) or (2), the monitoring device may include a monitoring display that displays an alert based on the abnormality information. (10) In the above (1) or (2), the monitoring device includes a camera that captures an image of the monitored space, Images captured by the camera may be transmitted to the remote server. (11) An anomaly monitoring method according to one aspect of the present invention includes a beacon receiving step in which a mobile terminal receives radio waves including an identifier from a beacon having an identifier installed in a monitored space, and an anomaly notification step in which, upon receiving a notification command from a user who holds the mobile terminal and is in the monitored space, the mobile terminal transmits anomaly information including the identifier to a remote server via a communication network. (12) An anomaly monitoring program according to one aspect of the present invention causes a computer to execute a beacon receiving function that causes a mobile terminal to receive radio waves containing an identifier from a beacon having the identifier installed in a monitored space, and an anomaly notification function that causes the mobile terminal to transmit anomaly information containing the identifier to a remote server via a communication network in response to a notification command from a user who is carrying the mobile terminal and is in the monitored space. (13) An anomaly monitoring program according to one aspect of the present invention causes a computer to execute a location identification function that identifies the location where the anomaly occurred by comparing anomaly information including an identifier of a beacon received by a remote server with an identifier master stored in the remote server, and an output function that outputs the details of the anomaly based on the anomaly information to an output device of the remote server. [Effects of the Invention]

[0007] According to the present invention, it is possible to provide an abnormality monitoring system, an abnormality monitoring method, and an abnormality monitoring program that can reliably detect abnormalities sensed by humans. [Brief explanation of the drawings]

[0008] [Figure 1] FIG. 1 is a schematic diagram of an abnormality monitoring system. [Figure 2] FIG. 1 is a functional diagram of an abnormality monitoring system. [Figure 3] FIG. 10 is a diagram showing a display of a notification button on a mobile terminal. DETAILED DESCRIPTION OF THE INVENTION

[0009] (Embodiment) Hereinafter, embodiments of the present invention will be described in detail with reference to the drawings. Fig. 1 is a schematic diagram of an abnormality monitoring system 100. Fig. 2 is a functional diagram of the abnormality monitoring system 100. Fig. 3 is a diagram showing the display of a notification button 22B on a mobile terminal 20. Note that, hereinafter, parts having common functions may be given the same reference numerals or symbols.

[0010] The anomaly monitoring system 100 according to the embodiment may be used to monitor a part of a specific space, such as the interior space of a train, articulated car, or a room in a building where many people may be present, for the purpose of monitoring anomalies. An anomaly refers to an abnormal situation in the monitored location, such as when a person in the monitored location or people around that person are in poor health, or when there is a strange odor or criminal activity such as molestation or violence around that person.

[0011] 1 and 2, an anomaly monitoring system 100 according to an embodiment includes a beacon 11 having an identifier bi. The anomaly monitoring system 100 includes a monitoring device 10 installed in a monitored space S, a mobile terminal 20 capable of receiving radio waves including the identifier bi from the beacon 11, and a remote server 30 capable of receiving anomaly information a from the mobile terminal 20 via a communication network N.

[0012] The monitored space S is the space where the user U is located. The monitored space S may be a space within the range that can be captured by the camera 12. The monitored space S may be, for example, the interior space of each vehicle in a train or articulated vehicle composed of multiple vehicles connected together, or a bus. The monitored space S may be, for example, an indoor space in a room of a building. The monitored space S may be, for example, a specific portion of an outdoor space on a road, a park, or the like. There may be multiple monitored spaces S. When there are multiple monitored spaces S, adjacent monitored spaces S may or may not overlap each other. FIG. 1 shows an example (shown in the upper left) in which the monitored space S is a space above an aisle through which the user U passes and the monitoring device 10 is installed facing the aisle with the monitoring device 10 placed on the top of a vending machine, and an example (shown in the lower right) in which the monitored space S is the interior space of an articulated vehicle in which the user U rides and the monitoring device 10 is installed in each vehicle.

[0013] The monitoring device 10 may be installed near the monitored space S or inside the monitored space S. The monitoring device 10 has a beacon 11. The monitoring device 10 may have a camera 12 that captures images of the monitored space S. The monitoring device 10 may have a monitoring display 13 that displays various information, including abnormality information a, toward the monitored space S. The monitoring display 13 may display an alert based on the abnormality information a. The monitoring device 10 may have display means, such as an LED lamp, that displays the status of the monitored space S, including the alert based on the abnormality information a. The monitoring device 10 has a communication device 14 that enables two-way communication with the remote server 30. The communication device 14 transmits information from the monitoring device 10, such as still images and videos captured by the camera 12, to the remote server 30. The communication device 14 receives information from the remote server 30 to control the operation (e.g., recording) of the camera 12 and the operation (e.g., display) of the monitoring display 13 based on the information from the remote server 30. The monitoring device 10 includes a power supply device that controls the power supplied to the beacon 11, the camera 12, the monitoring display 13, and the communication device 14 as appropriate.

[0014] The monitoring device 10 may be a computer system that performs data processing and includes a CPU, memories such as RAM, ROM, and auxiliary storage devices, an external connection interface with input / output devices, a network interface, and a bus connecting them. The monitoring device 10 may have the functions of a control unit 33, which will be described later.

[0015] The monitoring device 10 may transmit the image captured by the camera 12 to the remote server 30. This allows the administrator R of the remote server 30 to check for abnormalities based on the image captured by the camera 12, in combination with the abnormality information a as appropriate.

[0016] The beacon 11 is a transmitting device that transmits a wireless signal using an appropriate protocol such as BLE. The beacon 11 transmits a signal within a short distance range of a radius of several meters to several tens of meters, and can communicate with a mobile terminal 20 within the range. The beacon 11 includes a BLE module that transmits wireless signals, a control circuit, and a power source. The beacon 11 has an individual identifier bi. When multiple beacons 11 are operated, each of the multiple beacons 11 in operation has an individual identifier bi. One beacon 11 is installed for each monitored space S.

[0017] In an articulated train consisting of multiple cars, at least one beacon 11 is provided in each car. The beacons 11 may have different identifiers bi according to the position of the cars in the articulated train. For example, in a train consisting of 10 cars, if four locations in the interior space of each car (the front, front center, rear center, and rear) are designated as monitored spaces S, 40 beacons 11 with four different identifiers bi may be installed in each car. The front, center, and rear of one car may each be designated as a monitored space S, and one beacon 11 with a different identifier bi may be installed at the front, center, and rear. In this way, one beacon 11 is installed for each monitored space S. Therefore, a signal transmitted from a beacon 11 with an identifier bi installed in a specific monitored space S can be received by the mobile device 20, and it is possible to identify which monitored space S the mobile device 20 is in (which car the user U carrying the mobile device 20 is in).

[0018] The mobile terminal 20 is a communication device carried by the user U. The mobile terminal 20 is configured to receive signals transmitted from the beacons 11 using a transmitter / receiver 23. The mobile terminal 20 has wireless communication functions such as Wi-Fi (registered trademark), Bluetooth (registered trademark), a mobile phone network, and Internet connection. The mobile terminal 20 may be a smartphone or tablet capable of using various apps. The mobile terminal 20 may have a camera function.

[0019] The mobile terminal 20 may include a mobile display 21 that displays an alert based on the abnormality information a. The mobile display 21 may be capable of displaying a notification application 22. The mobile display 21 may also serve as an input interface.

[0020] The mobile terminal 20 may be able to acquire location information of the mobile terminal 20. The mobile terminal 20 may acquire the location information using a location information detection function such as a GPS function provided in the mobile terminal 20. The mobile terminal 20 may acquire the location information not only using the GPS function but also by comprehensively grasping information on Wi-Fi (registered trademark), BLE, and antenna base stations.

[0021] It is preferable that the mobile terminal 20 has installed thereon a notification application 22 (first abnormality monitoring program). As shown in FIG. 3 , the notification application 22 displays a notification button 22B on the mobile display 21 of the mobile terminal 20. The notification button 22B is a virtual button displayed on the mobile display 21 by the notification application 22 to receive a notification command c from the user U. The notification application 22 displays the notification button 22B on the mobile display 21 of the mobile terminal 20 based on an operation of the mobile terminal 20 by the user U. When the notification button 22B is pressed (clicked), the notification application 22 receives the operation as a notification command c and causes the transmitter / receiver 23 mounted on the mobile terminal 20 to transmit abnormality information a to the remote server 30 via the communication network N. At that time, if the mobile terminal 20 has received an identifier bi of the beacon 11, the notification application 22 causes the identifier bi and the abnormality information a to be transmitted to the remote server 30. When the mobile terminal 20 receives the identifiers bi of a plurality of beacons 11, the mobile terminal 20 may cause the remote server 30 to transmit each identifier bi associated with the radio wave intensity of each beacon 11 together with the anomaly information a.

[0022] The notification application 22 may display a message box 22C on the mobile display 21, which enables communication between the user U and the administrator R. This allows the user U to communicate with the administrator R. For example, when the user U presses the notification button 22B, a message such as "An abnormality has occurred" is displayed in the message box 22C, indicating that the user U has completed notifying the administrator R of the abnormality. Furthermore, for example, a reply message from the administrator R is displayed in the message box 22C. In this way, the notification application 22 enables communication between the user U and the administrator R. This allows the user U and the administrator R to share the status of the abnormality.

[0023] The abnormality information a may include location information of the mobile terminal 20 acquired by a location information detection function such as a GPS function provided in the mobile terminal 20. This makes it possible to reliably identify the location where the abnormality has occurred.

[0024] The mobile terminal 20 receives the notification command c via the installed notification application 22. Specifically, for example, when the user U senses an abnormality, the notification application 22 displays a notification button 22B on the mobile display 21 of the mobile terminal 20 based on an operation of the mobile terminal 20 by the user U. Then, when the user U performs an operation of pressing (tapping or clicking) the notification button 22B, the notification application 22 receives the operation as a notification command c and causes the transmitting / receiving unit 23 installed in the mobile terminal 20 to transmit abnormality information a to the remote server 30 via the communication network N.

[0025] The communication network N may be, for example, a public line such as the Internet, a VPN, or a dedicated line operated by a carrier. Information from the mobile terminal 20 possessed by the user U is transmitted to the remote server 30 through the communication network N. Information from the remote server 30 is transmitted to the mobile terminal 20 through the communication network N.

[0026] The remote server 30 is a computer system that performs data processing. The remote server 30 includes a CPU, memories such as RAM, ROM, and auxiliary storage devices, an external connection interface for input / output devices, a network interface, and a bus connecting them.

[0027] The remote server 30 comprises a storage unit 31 that stores data transmitted from the mobile terminal 20 in association with the identifier Bi, a communication unit 32 that enables communication with the mobile terminal 20 and a monitoring device 10 installed near the monitored space S, and a control unit 33 that controls the remote server 30. The function of the control unit 33 may be provided in the monitoring device 10, or may be shared between the remote server 30 or the monitoring device 10. The remote server 30 may comprise a remote display 34 that can display the content of communication with the user U (text chat, audio, video, etc.), images captured by the camera 12, or images displayed on the monitoring display 13.

[0028] The storage unit 31 stores a program for causing the remote server 30 to execute the abnormality monitoring method according to this embodiment.

[0029] The storage unit 31 includes an identifier master, which is a list of information indicating the relationship between the identifier bi of the beacon 11 and the location where the beacon 11 is installed. For example, in the case where a first beacon 111 having a first identifier bi1, a second beacon 112 having a second identifier bi2, and a third beacon 113 having a third identifier bi3 are installed in the first, second, and third cars of a three-car train, the identifier master indicates pairs of the identifier bi of the beacon 11 and the location where the beacon 11 is installed, such as the first car and the first identifier bi1, the second car and the second identifier bi2, and the third car and the third identifier bi1.

[0030] The communication unit 32 has a communication function via a mobile phone network, an internet connection, and the like.

[0031] The control unit 33 identifies the location of the mobile terminal 20 (the location of the user U who owns the mobile terminal 20) based on the anomaly information a including the identifier bi received from the mobile terminal 20 and the identifier master m stored in the storage unit 31. The control unit 33 may identify the location of the mobile terminal 20 by referring to location information transmitted from the mobile terminal 20 using a GPS function or the like as appropriate. The control unit 33 displays the identified location on the remote display 34 as appropriate. This allows the remote server 30 to detect the location of the mobile terminal 20 that transmitted the anomaly information a. The administrator R of the remote server 30 can then confirm the location of the user U who reported the anomaly based on the information displayed on the remote display 34. Therefore, the anomaly monitoring system 100 can detect anomalies substantially in real time and identify the location where the anomaly occurred.

[0032] When the control unit 33 (remote server 30) receives the abnormality information a, the control unit 33 (remote server 30) may identify the location of the vehicle in which the user U is located based on the information of the identifier bi. This makes it possible to identify the location where the abnormality occurred.

[0033] When the control unit 33 receives the anomaly information a from the remote server 30, it may identify the location where the anomaly occurred (the location where the beacon 11 with the identifier bi is installed), and then remotely control the operation of the monitoring device 10 installed at that location. The control unit 33 causes the communication unit 32 to transmit a control signal g for the operation of the monitoring device 10. The operation of the monitoring device 10 remotely controlled by the control unit 33 includes, for example, starting and stopping recording by the camera 12, displaying information about the anomaly information a on the monitoring display 13, and transmitting images captured by the camera 12 from the communication unit 14.

[0034] The control unit 33 may cause the mobile terminal 20 to display an alert based on the abnormality information a. Specifically, the control unit 33 transmits a control signal g to the mobile terminal 20 to cause the mobile display 21 of the mobile terminal 20 to display an alert based on the abnormality information a. The alert includes, for example, displaying content confirming that the remote server 30 has received the abnormality information a (for example, displaying the text "An abnormality notification has been received" on the mobile display 21).

[0035] The control unit 33 may cause the monitoring device 10 to display an alert based on the abnormality information a. Specifically, the control unit 33 transmits a control signal g to the monitoring device 10 to cause the monitoring device 10 to display an alert based on the abnormality information a on the monitoring display 13 of the monitoring device 10. The alert includes, for example, displaying content confirming that the remote server 30 has received the abnormality information a (for example, displaying the text "An abnormality notification has been received" on the monitoring display 13).

[0036] The control unit 33 may cause the mobile terminal 20 installed with the notification app 22 and located in the monitored space S to display an alert based on the abnormality information a. For example, the mobile terminal 20 installed with the notification app 22 and located in the monitored space S displays the abnormality information a along with the location information of the monitored space S on the mobile display 21. This allows users other than the user U who issued the notification command c to be notified via the notification app 22 that a person in trouble (user U who owns the mobile terminal 20 that transmitted the abnormality information a via the notification app 22 based on the notification command c) is nearby.

[0037] Here, when the mobile device 20 receives a notification command c from a user U of the mobile device 20 who is in the monitored space S, it transmits anomaly information a including the identifier bi to the remote server 30. In this way, the anomaly monitoring system 100 includes a beacon 11 installed in the monitored space S, and when the mobile device 20 receives a notification command c from a user U of the mobile device 20 who is in the monitored space S, it transmits anomaly information a including the identifier bi to the remote server 30. Therefore, when the user U senses an anomaly, the user U can convey that information to the remote server 30. Then, the remote server 30 can identify the monitored space S where the anomaly sensed by the user U occurred, based on the location information regarding the location where the beacon 11 is installed. Therefore, the anomaly monitoring system 100 can reliably detect anomalies sensed by people.

[0038] (Abnormality management method) An example of the anomaly management method according to this embodiment will be described below, assuming that a user U detects an anomaly in the monitored space S. The anomaly management method may be based on the implementation of an anomaly monitoring system 100. Hereinafter, it is assumed that a monitoring device 10 equipped with a beacon 11 having an identifier bi is installed near the monitored space S. In the monitored space S, there is a user U who possesses a mobile terminal 20 on which a notification application 22 is installed. A remote server 30 connected to a communication network N is installed at a location away from the monitored space S.

[0039] (1) When a user U carrying a mobile terminal 20 is present in the monitored space S, if the mobile terminal 20 is within a short distance range that can be reached by radio waves from a beacon 11 of a monitoring device 10 installed in the monitored space S, the mobile terminal 20 receives radio waves including an identifier bi from a beacon 11 having an identifier bi installed in the monitored space S (beacon receiving step). This allows the mobile terminal 20 to identify the monitoring device 10 that is closest to the location of the mobile terminal 20.

[0040] (2) When the user U senses an abnormality, the user U opens the notification application 22 installed on the mobile terminal 20 and presses the notification button 22B displayed on the mobile display 21 of the mobile terminal 20. The user U appropriately inputs the details of the abnormality by selecting or writing using the functions of the notification application 22.

[0041] (3) When the notification button 22B is pressed, that is, when a notification command c is received from a user U who carries the mobile terminal 20 in the monitored space S, the mobile terminal 20 transmits anomaly information a including the identifier bi to the remote server 30 via the communication network N (anomaly notification step). The anomaly information a may include the content of the anomaly entered by the user U.

[0042] (4) Based on the received anomaly information a including the identifier bi, the remote server 30 verifies the received information against the identifier master m stored in the remote server 30 to identify the location where the anomaly has occurred. The remote server 30 outputs the anomaly information a, the location where the anomaly has occurred, or the details of the anomaly to an output device such as the remote display 34 of the remote server 30 as appropriate. The output may be any appropriate means such as displaying text, emitting sound or vibration, or turning on a light, and may be transferred to a mobile terminal carried by the administrator R. The administrator R of the remote server 30 checks the anomaly information a received by the remote server 30 as appropriate, the location where the anomaly has occurred, or the details of the anomaly.

[0043] (5) The remote server 30 automatically transmits a control signal g to the monitoring device 10 (e.g., a signal to display an alert based on the abnormality information a on the monitoring display 13 of the monitoring device 10) based on an instruction from the administrator R of the remote server 30, either automatically according to a preset algorithm or based on an instruction from the administrator R of the remote server 30. For example, the remote server 30 may illuminate a lamp attached to the monitoring device 10, output a sound from a speaker attached to the monitoring device 10, or activate a Web Real-Time Communication (WebRTC) function to enable two-way communication with the site in the monitored space S. The remote server 30 also transmits a control signal g to the mobile terminal 20 as appropriate (e.g., a signal to display an alert based on the abnormality information a on the mobile display 21 of the mobile terminal 20). For example, the remote server 30 may transmit a signal to display an alert based on the abnormality information a to mobile terminals 20 (possessed by user U and users other than user U) in the monitored space S (within a range where radio waves from the beacon 11 can be received) on which the notification app 22 is installed. This allows not only the user U who issued the notification command c, but also users around the user U in the monitored space S to be notified of the abnormality.

[0044] In this manner, an abnormality management method using the abnormality monitoring system 100 can be implemented.

[0045] As described above, the anomaly management method includes a beacon receiving step in which the mobile terminal 20 receives radio waves including the identifier bi from a beacon 11 having an identifier bi installed in the monitored space S, and an anomaly reporting step in which, upon receiving a reporting command c from a user U of the mobile terminal 20 in the monitored space S, the mobile terminal 20 transmits anomaly information a including the identifier bi to the remote server 30 via the communication network N. This allows the user U to communicate the information to the remote server 30 when they detect an anomaly. Then, the remote server 30 can identify the monitored space S in which the anomaly detected by the user U occurred, based on location information regarding the location where the beacon 11 is installed. Therefore, the anomaly monitoring method can reliably detect anomalies detected by people.

[0046] (First Abnormality Monitoring Program) The following describes a first abnormality monitoring program according to this embodiment for realizing the above-described abnormality monitoring method by a computer. The first abnormality management program may be installed on the mobile terminal 20 as a notification application 22. The first abnormality management program may also be installed on the remote server 30, or may be located on a server on a cloud other than the mobile terminal 20 or the remote server 30.

[0047] The first abnormality management program causes the computer to execute a beacon reception function that causes the mobile terminal 20 to receive radio waves including the identifier bi from a beacon 11 having an identifier bi installed in the monitored space S, and an abnormality notification function that causes the mobile terminal 20 to transmit abnormality information a including the identifier bi to the remote server 30 via the communication network N in response to a notification command c from a user U who possesses the mobile terminal 20 and is in the monitored space S. As a result, when the user U detects an abnormality, the user U can communicate the information to the remote server 30 using the first abnormality management program (notification app 22) installed in the mobile terminal 20. Then, the remote server 30 can identify the monitored space S in which the abnormality detected by the user U occurred, based on location information regarding the location where the beacon 11 is installed. Therefore, the first abnormality management program makes it possible to reliably detect abnormalities detected by people.

[0048] (Second abnormality monitoring program) The following describes a second abnormality monitoring program according to this embodiment for realizing the above-described abnormality monitoring method by a computer. The second abnormality management program may be installed as an application on the remote server 30. The second abnormality management program may be installed on the mobile terminal 20, or may be located on a server on a cloud other than the mobile terminal 20 or the remote server 30.

[0049] The second abnormality management program causes the computer to execute a location identification function that identifies the location where the abnormality occurred by comparing the received abnormality information a including the identifier bi with the identifier master m stored in the remote server 30, and an output function that outputs the details of the abnormality (the location where the abnormality occurred, the circumstances of the abnormality, etc.) based on the abnormality information a to an output device such as the remote display 34 of the remote server 30. This allows the administrator R of the remote server 30 to identify the monitored space S where the abnormality sensed by the user U occurred, based on the location information regarding the location where the beacon 11 is installed. Therefore, the second abnormality monitoring program makes it possible to reliably detect abnormalities sensed by people.

[0050] The technical scope of the present invention is not limited to the above-described embodiments, and various modifications can be made without departing from the spirit of the present invention.

[0051] In addition, the components in the above-described embodiments may be replaced with known components as appropriate without departing from the spirit of the present invention. Furthermore, the above-described modifications may be combined as appropriate without departing from the spirit of the present invention.

[0052] As described above, the anomaly monitoring system 100 according to the embodiment includes the monitoring device 10 having the beacon 11 with the identifier bi and installed in the monitored space S, the mobile terminal 20 capable of receiving radio waves including the identifier bi from the beacon 11, and the remote server 30 capable of receiving anomaly information a from the mobile terminal 20 via the communication network N. When the mobile terminal 20 receives a notification command c from a user U of the mobile terminal 20 who is in the monitored space S, the mobile terminal 20 transmits the anomaly information a including the identifier bi to the remote server 30. This allows the user U to convey the information to the remote server 30 when they sense an anomaly. The remote server 30 can then identify the monitored space S in which the anomaly sensed by the user U occurred, based on location information regarding the location where the beacon 11 is installed. Therefore, the anomaly monitoring system 100 can reliably detect anomalies sensed by people.

[0053] The anomaly monitoring method according to the embodiment includes a beacon receiving step in which a mobile terminal 20 receives radio waves including an identifier bi from a beacon 11 having an identifier bi installed in a monitored space S, and an anomaly reporting step in which, upon receiving a reporting command c from a user U carrying the mobile terminal 20 in the monitored space S, the mobile terminal 20 transmits anomaly information a including the identifier bi to a remote server 30 via a communication network N. This allows the user U to communicate the information to the remote server 30 when the user U detects an anomaly. The remote server 30 can then identify the monitored space S in which the anomaly detected by the user U occurred, based on location information regarding the location where the beacon 11 is installed. Therefore, the anomaly monitoring method makes it possible to reliably detect anomalies detected by people.

[0054] The first abnormality management program according to the embodiment causes a computer to execute a beacon reception function that causes the mobile terminal 20 to receive radio waves including the identifier bi from a beacon 11 having the identifier bi that is installed in the monitored space S, and an abnormality notification function that causes the mobile terminal 20 to transmit abnormality information a including the identifier bi to the remote server 30 via the communication network N upon receiving a notification command c from a user U who possesses the mobile terminal 20 and is in the monitored space S. As a result, when the user U detects an abnormality, the user U can communicate the information to the remote server 30 using the first abnormality management program (notification app 22) installed in the mobile terminal 20. Therefore, the first abnormality management program makes it possible to reliably detect abnormalities detected by humans.

[0055] The second abnormality management program according to the embodiment causes a computer to execute a location identification function that identifies the location where the abnormality occurred by comparing the received abnormality information a including the identifier bi with the identifier master m stored in the remote server 30, and an output function that outputs the details of the abnormality (the location where the abnormality occurred, the circumstances of the abnormality, etc.) based on the abnormality information a to an output device such as the remote display 34 of the remote server 30. This allows the administrator R of the remote server 30 to identify the monitored space S where the abnormality sensed by the user U occurred, based on the location information regarding the location where the beacon 11 is installed. Therefore, the second abnormality monitoring program makes it possible to reliably detect abnormalities sensed by people. [Explanation of symbols]

[0056] 100 Abnormality Monitoring System 1 Monitoring device 11 Beacon 12 Camera 13 Monitoring Display 14. Communications equipment 20 Mobile devices 21 Mobile Display 22 Notification App 22B Notification button 22C Message Box 23 Transmitter / Receiver 30 Remote Servers 31 Storage section 32 Communications Department 33 Control Unit 34 Remote Display N Communication Network R administrator S monitoring space U User a. Abnormal information bi identifier c. Notification command g Control signal m Identifier Master

Claims

1. a monitoring device having a beacon with an identifier and installed in a monitored space; a mobile terminal capable of receiving radio waves including the identifier from the beacon; a remote server capable of receiving abnormality information from the mobile terminal via a communication network; When the mobile terminal receives a notification command from a user of the mobile terminal in the monitored space, the mobile terminal transmits the anomaly information including the identifier to the remote server. Anomaly monitoring system.

2. The mobile terminal receives the notification command through an installed notification application. The abnormality monitoring system according to claim 1 .

3. An alert based on the abnormality information is issued to the mobile device in the monitored space on which the notification application is installed. The abnormality monitoring system according to claim 2 .

4. An alert based on the abnormality information is issued to a monitoring device in the monitored space.

3. The abnormality monitoring system according to claim 1 or 2.

5. At least one beacon is provided in each of the articulated cars that are made up of a plurality of cars, The beacons have different identifiers depending on the position of the vehicle in the articulated train.

3. The abnormality monitoring system according to claim 1 or 2.

6. When the remote server receives the anomaly information, it identifies the location of the vehicle where the user is located based on the identifier information. The abnormality monitoring system according to claim 5 .

7. the mobile terminal is capable of acquiring location information; The anomaly information includes the location information.

3. The abnormality monitoring system according to claim 1 or 2.

8. The mobile terminal includes a mobile display that displays an alert based on the abnormality information.

3. The abnormality monitoring system according to claim 1 or 2.

9. The monitoring device includes a monitoring display that displays an alert based on the abnormality information.

3. The abnormality monitoring system according to claim 1 or 2.

10. the monitoring device includes a camera that captures an image of the monitored space, The image captured by the camera is transmitted to the remote server.

3. The abnormality monitoring system according to claim 1 or 2.

11. a beacon receiving step of receiving, by a mobile terminal, radio waves including an identifier from a beacon having the identifier installed in the monitored space; an anomaly notification step of receiving a notification command from a user who possesses the mobile terminal in the monitored space and transmitting anomaly information including the identifier by the mobile terminal to a remote server via a communication network. Anomaly monitoring method.

12. On the computer, a beacon receiving function that causes a mobile terminal to receive radio waves including an identifier from a beacon having the identifier installed in the monitored space; an anomaly notification function that receives a notification command from a user who possesses the mobile terminal in the monitored space and causes the mobile terminal to transmit anomaly information including the identifier to a remote server via a communication network. Anomaly monitoring program.

13. On the computer, a location identification function that identifies the location where the abnormality occurred by comparing the abnormality information including the identifier of the beacon received by the remote server with an identifier master stored in the remote server; and causing an output function to output details of the abnormality based on the abnormality information to an output device of the remote server. Anomaly monitoring program.

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