Management Server for Managing Specific Health Guidance, Management System, and Method for Managing Specific Health Guidance

Abstract

Provided is a technology that facilitates the management of specific health guidance by a support institution and reduces the number of support recipients who drop out during the specific health guidance. 【Solution means】The management server constitutes a management system for managing specific health guidance for support recipients. The management server causes a terminal of a support institution to display a management screen including information generated based on health guidance information indicating a reservation, plan, progress status, results, and recorded guidance content of the specific health guidance for the support recipient, and reflects the input content received through the management screen from the terminal of the support institution in the support recipient information. The management server also has a function of causing a terminal of a health check administrator to display a management screen including information indicating the progress status of the specific health guidance for the support recipient, and receiving transmission of an email or message input from the terminal of the health check administrator through the management screen to the terminal of the support recipient.

Description

[Technical field]

[0001] The technology disclosed herein relates to a management server for managing specific health guidance, a management system, and a management method for specific health guidance. [Background technology]

[0002] Under the insurance system introduced in April 2008 as a result of the amendment to the Health Insurance Act, specific health checkups (hereinafter referred to as "specific health checkups") for preventing lifestyle-related diseases are being implemented for public health insurance subscribers aged 40 to 74. In these specific health checkups, individuals with or at risk of developing metabolic syndrome are selected as candidates for support through specific health guidance aimed at improving lifestyle habits, etc.

[0003] Health insurers who manage public health insurance are obligated to provide specific health guidance to their subscribers. In addition, the businesses in which the subscribers of the health insurance are employed are expected to actively cooperate in providing specific health guidance. Specific health guidance is generally provided by support organizations such as medical institutions commissioned by the health insurers and businesses.

[0004] Various technologies using computer network technology have been proposed so far to enable support organizations to smoothly provide specific health guidance to support recipients. For example, the following Patent Document 1 discloses a specific health guidance support system that allows a server connected to a terminal of a medical insurer, a terminal of an implementing organization, and a terminal of a support recipient via a network to manage information used for the implementation of specific health guidance. [Prior art documents] [Patent documents]

[0005] [Patent Document 1] JP 2022-58946 A Summary of the Invention [Problem to be solved by the invention]

[0006] Specific health guidance is usually continuously implemented over a long period of three months or more. Therefore, for the support institutions that implement specific health guidance, it is desirable that it be easier to communicate with the support recipients and manage the information obtained in specific health guidance. Also, since it is not obligatory for support recipients to receive specific health guidance, there has been a problem that some support recipients lose their intention to continue during the specific health guidance and become unable to be contacted, resulting in dropout.

[0007] Hitherto, sufficient measures have not been taken regarding the above-mentioned problems in specific health guidance. Such problems are common not only to specific health guidance implemented under the current system of the Health Insurance Act but also to health guidance that support institutions entrusted by medical insurers or business operators provide to support recipients over a long period.

[0008] An object of the present application is to provide a technology that facilitates the management of the implementation of specific health guidance by a support institution entrusted with the implementation of specific health guidance and reduces the number of support recipients who dropout during specific health guidance.

Means for Solving the Problem

[0009] The technology of the present disclosure can be realized in the following forms.

[0010] [First Embodiment] The first embodiment of the technology of the present disclosure is provided as a management server. The management server in the first embodiment constitutes a management system that manages specific health guidance provided by a support organization for support targets extracted by a specific health examination. The management server in the first embodiment controls communication with the terminal of the support target, the terminal of the support organization, and the terminal of the health examination administrator who has entrusted the support organization to implement the specific health guidance through a network. The management server includes a communication control unit, attribute information that is information regarding the attributes of the individual support target, and support target information including health guidance information indicating reservations, plans, progress status, results, and guidance content of the specific health guidance for the support target. The management server also includes a data management unit that manages the support target information on a database connected to the management server, and a management processing unit that displays a management screen including information related to the specific health guidance on the terminal logged in to the management system and accepts input from the logged-in terminal through the management screen. The management processing unit has the following functions: (i) displaying the management screen including information generated based on the support target information on the terminal of the support organization logged in to the management system, and reflecting the input content received from the terminal of the support organization through the management screen in the support target information; and (ii) displaying the management screen including information indicating the progress status of the specific health guidance of the support target generated based on the health guidance information on the terminal of the health examination administrator logged in to the management system, and accepting the transmission of an email or message input from the terminal of the health examination administrator to the terminal of the support target through the management screen. According to the management server of the first embodiment, since it is possible to display an interactive management screen on the terminal of the support organization that can acquire and record information that can be used for specific health guidance, it is possible to facilitate the management of the implementation of specific health guidance by the support organization. Further, according to the management server of the first embodiment, a health check administrator such as a medical insurer or an employer can confirm the progress of specific health guidance for the support target through the management screen displayed on the terminal, and can communicate with the support target through the management system. Therefore, it is possible for the health check administrator to easily participate actively in the efforts of the support target for specific health guidance, and it is possible to suppress the situation where the awareness of the support target decreases and drops out during the specific health guidance.

[0011] [Second Embodiment] In the management server described in the first embodiment, the management processing unit may generate statistical information indicating the status of the specific health guidance of the support targets, with the support targets linked to the health check administrator as the population, based on the health guidance information, and display it on the management screen of the terminal of the health check administrator. According to the management server of the second embodiment, the health check administrator can grasp, as statistical information, the progress of specific health guidance for all support targets for which the health check administrator is responsible for the implementation of specific health guidance, through the management screen displayed on the terminal. Therefore, it becomes possible for the health check administrator to participate more appropriately in the specific health guidance received by the support target.

[0012] [Third Embodiment] In the management server described in the first embodiment or the second embodiment, the management processing unit has a function of generating a transmission schedule of reminder emails to be sent to the terminal of the support target to prompt the implementation of the implementation items of the specific health guidance, based on preset transmission conditions, and sending the reminder emails according to the transmission schedule, and a function of recording the transmission schedule, the transmission results of the reminder emails sent, in the health guidance information, and may display on the terminal of the health check administrator a management screen showing the transmission schedule and the transmission results. According to the management server of the third embodiment, it is possible to easily send reminder emails to the persons to be supported through the management system. Therefore, it is possible to prevent the persons to be supported from forgetting the implementation date of the specific health guidance and dropping out during the specific health guidance. In addition, even when the support organization cannot contact the person to be supported during the specific health guidance, the support organization can report the transmission record of the reminder email to the health examination administrator based on the information recorded in the database. Therefore, it is easy to satisfy the conditions under which the specific health guidance can be regarded as completed even in a situation where the performance of the specific health guidance cannot be evaluated as determined by the Ministry of Health, Labour and Welfare. Furthermore, since the health examination administrator can grasp the sending status of the reminder email to the person to be supported through the management screen displayed on the terminal, the health examination administrator can more appropriately grasp the status of the specific health guidance for the person to be supported.

[0013] [Fourth Embodiment] In the management server according to any one of the first, second, and third embodiments, the management processing unit may have a function of accepting a setting of the number of times of sending the reminder email for each implementation item of the specific health guidance as the transmission condition, and a function of generating a transmission schedule of the reminder email based on the setting of the number of times of sending. According to the management server of the fourth embodiment, it is possible to set so that the reminder email is sent an appropriate number of times to the person to be supported by a simple operation through the management screen. Therefore, since it is possible to appropriately arouse the attention of the person to be supported regarding the specific health guidance, it is possible to further prevent the person to be supported from dropping out during the specific health guidance. In addition, according to the management server of the fourth embodiment, the number of times of sending the reminder email can be appropriately set according to the agreement with the health examination administrator. Therefore, it is easy to send the reminder email so as to satisfy the conditions under which the specific health guidance can be regarded as completed as determined by the Ministry of Health, Labour and Welfare for the person to be supported who cannot be contacted during the specific health guidance.

[0014] [Fifth Embodiment] In the management server according to any one of the first, second, third, and fourth embodiments, the management processing unit has a function of registering emails exchanged between the person to be supported and the person in charge of the support organization in the health guidance information, and a function of displaying, on the terminal of the support organization, the management screen including an email list image in which records of sending and receiving emails exchanged between the person in charge of the support organization and the person to be supported are listed in chronological order, and displaying the content of the email selected on the email list image on the management screen. According to the management server of the fifth embodiment, emails exchanged between the person in charge of the support organization and the person to be supported in specific health guidance can be referred to on the management screen. Therefore, it becomes possible for the person in charge of the support organization to provide more appropriate guidance to the person to be supported based on the content of the exchanged emails.

[0015] [Sixth Embodiment] In the management server according to any one of the first, second, third, fourth, and fifth embodiments, the management processing unit can communicate with a management application program pre-installed on the terminal of the person to be supported, and reflect information input from the terminal of the person to be supported through the management application program and transmitted to the management system in the person-to-be-supported information. According to the management server of the sixth embodiment, the person to be supported can easily communicate with the person in charge of the support organization via the management application program installed on their own terminal. Therefore, it is possible to prevent the communication with the person to be supported from being interrupted during specific health guidance. Also, the management of specific health guidance for the person to be supported by the support organization becomes easier.

[0016] [Seventh Embodiment] In the management server according to any one of the first, second, third, fourth, fifth, and sixth embodiments, the management processing unit has a function of receiving an input of a desired date and time for a first interview of the health guidance from the terminal of the person to be supported who has logged in to the management system and reflecting it in the health guidance information, a function of displaying the desired reservation date and time on the management screen of the terminal of the support organization, and determining a reservation for the first interview at the desired reservation date and time and registering it in the health guidance information in response to an input received from the terminal of the support organization through the management screen, and a function of sending an email notifying the terminal of the person to be supported of the confirmation of the reservation for the first interview in response to an input received from the terminal of the support organization through the management screen. According to the management server of the seventh embodiment, it is possible to more easily make a reservation for the first interview of specific health guidance by the person to be supported and manage the reservation by the support organization.

[0017] [Eighth Embodiment] In the management server according to any one of the first, second, third, fourth, fifth, sixth, and seventh embodiments, the management processing unit may have a function of displaying information indicating the reservation and implementation status of the first interview of the health guidance on the management screen of the terminal of the medical examination administrator. According to the management server of the eighth embodiment, the medical examination administrator can more easily grasp the status of the reservation for the first interview of the person to be supported and the implementation status of the first interview. Therefore, the medical examination administrator can more actively participate in the attitude of the person to be supported towards specific health guidance.

[0018] [9th aspect] In the management server according to any one of the 1st to 8th aspects, the health guidance information includes health examination result information indicating the results of the specific health examinations for a predetermined number of years, and the management server uses the input health examination result information and the information regarding the current health state of the support target person included in the health guidance information to output an analysis result including a prediction of the future health state of the support target person, and is connected to a health examination result analysis unit having a function of outputting the analysis result, and the management processing unit may display, on the management screen, information indicating the future health state of the support target person based on the analysis result. According to the management server of the 9th aspect, by using the output result of the health examination result analysis unit, it becomes possible to more appropriately perform specific health guidance for the support target person.

[0019] [10th aspect] In the management server according to any one of the 1st to 9th aspects, the management processing unit displays, on the management screen, an image indicating the progress status in which a series of implementation items of the specific health guidance are arranged in chronological order, and the image indicating the progress status may include at least the scheduled date of implementation, the completion date of implementation, and the information on the content of implementation for each of the implementation items. According to the management server of the 10th aspect, the support organization and the health examination administrator can more easily grasp the progress status of the specific health guidance for each support target person through their respective management screens.

[0020] [11th aspect] The 11th aspect is provided as a management system for managing specific health guidance performed by a support organization for a support target person extracted by a specific health examination. The management server of the 11th aspect may include the management server according to any one of the 1st to 10th aspects and the database connected to the management server. According to the management system of the eleventh embodiment, it is possible to facilitate the management of specific health guidance for the support target by the support organization, and it is also possible to facilitate the grasp of the progress of the specific health guidance for the support target by the health check administrator.

[0021] [Twelfth Embodiment] The twelfth embodiment is provided as a management method executed in a management system that manages specific health guidance performed by a support organization for a support target extracted by a specific health check. The management method of the twelfth embodiment includes: (a) a step of generating, by a computer of the management system, a management screen including information generated based on support target information managed on a database, the information including attribute information that is information regarding the attributes of the individual support target, and health guidance information indicating the reservation, plan, progress status, guidance content, and results of the specific health guidance for the support target; (b) a step of causing the computer of the management system to display the management screen on a terminal of the support organization that has logged in to the management system, and reflecting the input content received through the management screen from the terminal of the support organization in the support target information of the database; (c) a step of causing the computer of the management system to display, on a terminal of a health check administrator who has logged in to the management system and has entrusted the support organization to implement the specific health guidance, the management screen including information indicating the progress status of the support target with respect to the specific health guidance generated based on the health guidance information, and transmitting an email or a message input from the terminal of the health check administrator through the management screen to the terminal of the support target. According to the management method of the twelfth embodiment, since an interactive management screen that can acquire and record information that can be used for specific health guidance can be displayed on the terminal of the support institution, the management of specific health guidance by the support institution can be facilitated. Further, according to the management method of the first embodiment, a health check administrator such as a medical insurer or an employer can confirm the progress of specific health guidance for the support target person through the management screen displayed on the terminal, and can communicate with the support target person through the management system. Therefore, it becomes easy for the health check administrator to actively participate in the efforts of the support target person for specific health guidance, and it is possible to suppress the situation where the awareness of the support target person decreases and drops out during the specific health guidance.

[0022] The technology of the present disclosure can be realized in various forms other than a management server, a management system, and a management method for managing specific health guidance. For example, it can be realized in the form of a control method of the management system, a program executed by the management server, a storage medium recording the program, an interface screen generated by the management system, and the like.

Brief Description of Drawings

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[0024] 1. Embodiment: 1-1. System Configuration: FIG. 1 is a schematic diagram showing the configuration of the management system 10 in this embodiment. The management system 10 executes the management of specific health guidance performed by a support organization for support target persons extracted by a specific health check (hereinafter also referred to as "specific health check") for the prevention of lifestyle-related diseases.

[0025] Specific health checkups and specific health guidance are implemented for public medical insurance subscribers in a specified age group under the insurance system defined by the Health Insurance Act. Under the current legal system, the target group is subscribers aged 40 to 74. Specific health checkups are implemented for the purpose of extracting those at high risk of lifestyle-related diseases, such as those with metabolic syndrome and its precursors. Specific health guidance is implemented to support the improvement of the lifestyle of the extracted individuals.

[0026] Medical insurers are obliged to conduct specific health checkups and specific health guidance for their insurance subscribers. Medical insurers and the employers where their insurance subscribers are employed can entrust the implementation of specific health checkups and specific health guidance to a support organization that meets the legal standards. Support organizations are, for example, medical institutions such as hospitals and clinics where individuals with the qualification to conduct specific health guidance are employed. In this specification, the person who entrusts the implementation of specific health checkups and specific health guidance to a support organization is also referred to as the "health checkup administrator".

[0027] The management system 10 is configured on the network NW by the management server 11. The management server 11 is composed of a computer equipped with a central processing unit (CPU) and a main memory device (RAM). In FIG. 1, for the sake of convenience, the illustration of the CPU and the RAM is omitted. In the management server 11, the CPU functions as a control unit 12 that controls the management system 10 by reading and executing instructions and programs prepared in advance on the RAM. The control unit 12 has a function of executing various processes described later for the management of specific health guidance.

[0028] The management server 11 further has a communication control unit 13 connected to the network NW to control communication with the outside. In this embodiment, the network NW is the Internet. The control unit 12 of the management server 11 executes communication with the terminal 21 of the medical insurer, the terminal 22 of the employer, the terminal 25 of the support target person, and the terminal 28 of the support organization that have logged in to the management system 10 through the network NW connected via the communication control unit 13.

[0029] In FIG. 1, for the sake of convenience, one terminal 22 of a business operator, one terminal 21 of a health insurer, one terminal 25 of a support target person, and one terminal 28 of a support institution are each illustrated. However, the management system 10 is usually used by a plurality of business operators, a plurality of health insurers, a plurality of support target persons, and a plurality of support institutions. In the management system 10, usually, a plurality of business operators are linked to and managed by one health insurer, and a plurality of support target persons are linked to and managed by one business operator. Also, a plurality of business operators, a plurality of health insurers, and a plurality of support target persons are linked to and managed by one support institution.

[0030] In the management system 10, the health insurer and the business operator are given a common authority as a health check manager who is a consignor of specific health guidance to the support institution. Hereinafter, when there is no need to particularly distinguish between the terminal 21 of the health insurer and the terminal 22 of the business operator, they are collectively referred to as the "terminal 20 of the health check manager". Note that it is not necessary for both the terminal 21 of the health insurer and the terminal 22 of the business operator to be connected to the management system 10, and only one of the terminal 21 of the health insurer and the terminal 22 of the business operator may be connected.

[0031] Each of the terminals 20, 25, 28 connected to the management system 10 via the network NW is constituted by, for example, a personal computer. The terminal 25 of the support target person may be constituted by a portable information terminal such as a smartphone or a tablet terminal. As will be described later, the login of each of the terminals 20, 25, 28 to the management system 10 is managed by the account management unit 32 of the control unit 12 of the management server 11. The account management unit 32 is illustrated in FIG. 3 which will be referred to later.

[0032] It is preferable that the management application program 26 described later is installed on the terminal 25 of the person to be supported. Hereinafter, the management application program 26 is also referred to as "Management App 26". Management App 26 will be described later. Note that even if the management App 26 is not installed on the terminal 25 of the person to be supported, the terminal 25 can receive services provided from the management system 10 through the network NW through other software such as a web browser or an application program.

[0033] In the present embodiment, the management system 10 includes, in addition to the management server 11, an information storage unit 15 and a health check result analysis unit 18. The information storage unit 15 is constituted by a large-capacity external storage device that stores information such as a hard disk (HD) or a solid state disk (SSD) in a non-volatile manner. A database 16 is constructed in the information storage unit 15 by a data management unit 30 shown in FIG. 2, which will be referred to later. In the database 16, various types of information used by the management server 11 for the management of specific health guidance are managed. The information stored in the database 16 will be described later.

[0034] The health check result analysis unit 18 is constituted by a computer including a CPU and a RAM. Under the control of the management server 11, the health check result analysis unit 18 executes an analysis process that outputs an analysis result including a prediction regarding a future health state, using the results of specific health checks for a predetermined number of years of the person to be supported and information regarding the current health state of the person to be supported obtained through specific health guidance. In the present embodiment, the health check result analysis unit 18 uses AI (Artificial Intelligence) technology in the analysis process so that the accuracy of the analysis result improves as the amount of accumulated data increases. Since the analysis process using AI technology can be realized by a known technology, detailed description thereof will be omitted. As will be described later, the person to be supported and the support organization can obtain the result of the analysis process through the management system 10.

[0035] The management system 10 uses the information managed in the database 16 of the information storage unit 15 and the functions of the health check result analysis unit 18 to provide services related to specific health guidance to the terminals 20, 25, and 28 of the support recipients, support organizations, and health check administrators through the network NW. The "service" here means functions and processes provided by a computer. The management system 10 uses the management screens described later that are displayed on each of the terminals 20, 25, and 28 for providing such services.

[0036] First, an overview of the flow of specific health guidance implemented under the management of the management system 10 will be described below. Then, the functional units that make up the control unit 12 of the management server 11, the information managed in the database 16, the content of the management screen, and the content of the services provided through the management screen will be described.

[0037] 1-2. Flow of Specific Health Guidance: Figure 2 is a flowchart showing the flow of specific health guidance implemented under the management of the management system 10. The flow of specific health guidance described below reflects the 4th revision of the specific health check and specific health guidance implemented in 2024.

[0038] In step S1, support recipients who receive specific health guidance are extracted by the health check administrator. The health check administrator extracts, from among those who have received a specific health check, those whose specific health check results meet the conditions for being the target of specific health guidance as support recipients, and prepares list data summarizing the information of the support recipients in a format corresponding to the management system 10. The list data includes the email addresses of each of the extracted support recipients. The list data is sent by email or the like from the terminal 20 of the health check administrator to the management server 11 and the terminal 28 of the support organization that is the consignee of the specific health guidance of the health check administrator. The list data may also be sent through the management system 10.

[0039] In step S2, the management server 11 sends a reservation email to the email address of each support target person entered in the roster data for making a reservation for the first interview. Each support target person who receives the reservation email logs in to the management system 10 using their own terminal 25 to make a reservation for the first interview. The support target person designates the method of the first interview, such as an in-person interview, an online interview, or a telephone interview, and enters the desired date and time of the reservation from their own terminal 25. At this time, the support target person can also specify the split implementation of the first interview.

[0040] After entering the desired date and time of the reservation, the support target person inputs answers to a questionnaire prepared in advance by the support organization through their own terminal 25. The content of the questionnaire questions is, for example, content that is useful for reference in specific health guidance, such as current health status, medical history, and lifestyle habits. The questionnaire can also be interpreted as corresponding to a so-called medical interview form. Note that the support target person may install the management App 26 on their terminal at the stage of step S2 and make a reservation for the management system 10 and answer the questionnaire through the management App 26.

[0041] In step S3, the person in charge of the support organization logs in to the management system 10 using the terminal 28 of the support organization, checks the desired date and time of the reservation of the support target person, and if there is an available reservation slot at the desired date and time of the reservation, confirms the reservation on the management system 10. As a result, the reservation is registered on the management system 10.

[0042] The person in charge of the support organization sends an email notifying the confirmation of the reservation to the terminal 25 of the support target person through the management system 10. If the support target person hopes for the first interview by an online interview, the person in charge of the support organization sets up the online interview on the management system 10 and sends an email containing information for participating in the online interview. The information for participating in the online interview is, for example, a URL indicating the online interview meeting room.

[0043] In step S4, the first interview between the person in charge of the support organization and the person to be supported is conducted. In the first interview, a review of the results of the specific health check, the target values of the values serving as indicators of lifestyle-related diseases such as weight and abdominal circumference, the action goals for achieving the target, and the schedule for implementing specific health guidance are formulated. After the end of the first interview, the person in charge of the support organization registers the results of the first interview in the database 16 of the management system 10 through the terminal 28 of the support organization.

[0044] In step S5, continuous support is implemented in which the person in charge of the support organization regularly contacts the person to be supported and provides guidance such as situation confirmation, advice, and information provision. The person in charge of the support organization registers the results of the continuous support in the database 16 of the management system 10 through the terminal 28 of the support organization. Note that the continuous support in step S5 may be omitted depending on the classification of the specific health guidance received by the person to be supported.

[0045] In step S6, the person in charge of the support organization contacts the person to be supported and conducts a performance evaluation of the results of the specific health guidance. In the performance evaluation, for example, when the measured values such as weight and abdominal circumference reach the target values, it is determined that the specific health guidance has ended. Also, according to the fourth-phase amendment, when the points given to the person to be supported by the implementation of the specific health guidance reach a predetermined value, it is also recognized that the specific health guidance has ended.

[0046] At this stage, if the non-use continues for a predetermined period from the final use date of the specific health guidance for the person to be supported, or if the state where contact cannot be made with the person to be supported continues, etc., that person to be supported is recognized as having dropped out of the specific health guidance. The person in charge of the support organization registers the evaluation result in the data on the database 16 of the management system 10 through the terminal 28 of the support organization. Note that up to this stage, if the person to be supported has lost the qualification to receive specific health guidance due to the start of taking medicine, leaving the company by the business operator, etc., it is also recognized as having dropped out, and that fact is recorded in the data on the database 16.

[0047] In step S7, based on a request from the terminal 28 of the support organization, the management system 10 generates data for the performance report of specific health guidance for the health check manager using the information managed in the database 16, and transmits the data to the terminal 20 of the health check manager. As a result, the terminal 28 of the support organization can request the health check manager for the completion of specific health guidance through the management system 10. The management system 10 may generate data for reporting to the Ministry of Health, Labour and Welfare based on a request through the terminal 20 of the health check manager, and submit the data through the network NW.

[0048] According to the fourth-phase amendment, even if the support organization cannot contact the support target person and cannot report the results to the health check manager, if the support organization satisfies the predetermined conditions determined by the Ministry of Health, Labour and Welfare, it can be considered that the specific health guidance for the support target person has ended. If it can be considered that the specific health guidance for the support target person has ended, the support organization can request the health check manager for completion. In this specification, the situation where the specific health guidance is considered to have ended under this system is also referred to as "deemed completion". The handling of "deemed completion" in the management system 10 will be described later.

[0049] As described above, the specific health guidance for the support target person ends. Note that the "end of specific health guidance" includes a state where the specific health guidance for the support target person has been completed as planned, a state where it is finally determined that the support target person has dropped out of the specific health guidance, and a state where "deemed completion" described later is recognized.

[0050] 1-3. Configuration of the control unit of the management server: FIG. 3 is a schematic block diagram showing the functional units constituting the control unit 12 of the management server 11. The control unit 12 includes a data management unit 30 and a management processing unit 31.

[0051] (a) Data management unit: The data management unit 30 constructs a database 16 in the information storage unit 15 and manages various data used for specific health guidance on the database 16. Under the control of the management processing unit 31, the data management unit 30 executes processes such as reading, writing, and updating information on the database 16 of the information storage unit 15.

[0052] (2) Management processing unit: The management processing unit 31 executes various processes for providing services related to specific health guidance to terminals connected through the network NW. As its subordinate functional units, the management processing unit 31 includes an account management unit 32, a user interface (UI) providing unit 33, a reservation management unit 34, a progress management unit 35, a support management unit 36, a mail management unit 37, and an App management unit 38.

[0053] Hereinafter, each functional unit 32, 33, 34, 35, 36, 37, 38 of the management processing unit 31 will be described in order. In the following description, the functions of each functional unit 32, 33, 34, 35, 36, 37, 38 can be rephrased as the functions of the upper-level management processing unit 31 or the even higher-level control unit 12. Similarly, the processes executed by each functional unit 32, 33, 34, 35, 36, 37, 38 can also be rephrased as the processes executed by the management processing unit 31 or the control unit 12.

[0054] (2.1) Account management unit: The account management unit 32 manages the accounts for each of the terminal 25 of the support target person, the terminal 28 of the support institution, and the terminal 20 of the health check manager to log in to the management system 10 through the network NW. The accounts of the management system 10 are issued by the account management unit 32 upon requests from each of the terminals 20, 25, 28 before the start of service provision by the management system 10.

[0055] When each of the terminals 20, 25, and 28 meets a predetermined condition, the Account Management Unit 32 executes a process of issuing and registering a unique account. The account information, which is the registration information of each account, is stored in the database 16 of the Information Storage Unit 15. The Account Management Unit 32 performs login authentication for each of the terminals 20, 25, and 28 using the account information.

[0056] Each of the terminals 20, 25, and 28 of the support target person, support organization, and health check manager can log in to the management system 10 by being authenticated by the Account Management Unit 32. By logging in to the management system 10, each of the terminals 20, 25, and 28 can receive services provided from the management system 10 through the network NW.

[0057] (2.2) UI Provision Unit: The UI Provision Unit 33 provides an interactive UI screen for providing the services of the management system 10 to each of the terminals 20, 25, and 28 that has logged in to the management system 10. The UI screen includes a content image representing information provided from the management server 11 to the users of each of the terminals 20, 25, and 28, and an object image for receiving the operations of the user through the input / output devices of each of the terminals 20, 25, and 28.

[0058] In this specification, the UI screen provided by the UI Provision Unit 33 to each of the terminals 20, 25, and 28, and the UI screen displayed on each of the terminals 20, 25, and 28 by the management system 10 are referred to as "management screens". In this embodiment, the management screen is provided as a homepage that can be displayed by web browser software or an operation screen of the management App 26. In other embodiments, the management screen may be displayed by other software or application programs corresponding to the management system 10 pre-installed on each of the terminals 20, 25, and 28.

[0059] The UI providing unit 33 causes the management screens to be displayed on the display units of each of the terminals 20, 25, and 28 that have logged in to the management system 10, and receives inputs from each of the terminals 20, 25, and 28 through the management screens. The UI providing unit 33 provides various management screens corresponding to the respective processes described later to each of the terminals 20, 25, and 28 that have logged in to the management system 10 under the control of each functional unit described below. Examples of specific management screens will be described later.

[0060] (2.3) Reservation management unit: The reservation management unit 34 executes management of the reservation for the first interview of specific health guidance that the support target person performs on the support organization through the management system 10. The reservation management unit 34 manages, as reservation information 44b, the data used for the management of the reservation on the database 16. The reservation information 44b is illustrated in FIG. 4 to be referred to later.

[0061] The support target person logs in to the management system 10 on his / her own terminal 25 according to the instruction of the reservation email sent by the reservation management unit 34, and can request a reservation for the first interview from the support organization through the "reservation management screen for support target persons", which is one of the management screens provided by the UI providing unit 33. Here, the "request for reservation" means input of the interview method, desired reservation date and time, etc. The reservation management screen for support target persons will be described later. The reservation management unit 34 records the information representing the content of the reservation request in the reservation information.

[0062] The person in charge of the support organization logs in to the management system 10 on the terminal 28 of the support organization, and can confirm the content of the reservation request from the support target person through the "reservation management screen for support organizations", which is one of the management screens provided by the UI providing unit 33. The reservation management screen for support organizations will be described later.

[0063] When the person in charge of the support organization determines that the reservation request can be accommodated, they confirm the reservation on the reservation management screen for the support organization. The reservation management department 34 registers the details of the confirmed reservation in the reservation information 44b. In addition, the reservation management department 34 sends a reservation confirmation email notifying the confirmation of the reservation to the terminal 25 of the person to be supported. Since the management system 10 is compliant with the fourth-phase amendment, when the reservation management department 34 inputs, through the progress management screen described later from the terminal 28 of the support organization, the achievement that the first interview was conducted within one week from the implementation date of the specific health checkup, points are awarded to the person to be supported.

[0064] When the person to be supported wishes to have the first interview via an online interview, the person in charge of the support organization can, under the control of the reservation management department 34, issue a URL for entering the conference room, which is the venue for the online interview on the network NW, through the reservation management screen for the support organization. Also, the person in charge of the support organization can send an email containing the URL to the terminal 25 of the person to be supported through the reservation management screen for the support organization.

[0065] (2.4) Progress Management Department: The progress management department 35 manages the progress information 44d, described later, which shows the progress of the specific health guidance for the person to be supported. The progress information 44d is illustrated in FIG. 4, which will be referred to later. The progress management department 35 executes processes such as reading and writing the progress information 44d stored in the database 16. Each time specific health guidance is provided to the person to be supported, the progress management department 35 updates the progress information 44d according to the content of the specific health guidance provided. In addition, the progress management department 35 provides the progress information 44d to the UI providing department 33 to cause the UI providing department 33 to generate the "progress management screen", described later, which shows the progress of the specific health guidance.

[0066] The supporter and the person in charge of the support organization can check the progress of the specific health guidance for the supporter through the progress management screens displayed on their respective terminals 25 and 28. Also, in the management system 10 of this embodiment, the person in charge of the health check administrator can also check the progress of the specific health guidance for the supporter through the progress management screen generated for the health check administrator and displayed on the terminal 20 of the health check administrator. The progress management screen generated for the health check administrator is also referred to as the "progress management screen for administrator". The details of the progress management screen will be described later.

[0067] (2.5) Support Management Department: The Support Management Department 36 executes processes for supporting the implementation of specific health guidance. The Support Management Department 36 reads the health guidance information 43b, which will be described later, from the database 16 and provides it to the UI Provision Department 33, causing the UI Provision Department 33 to generate a "support plan management screen" and a "support management screen" and making them available on the terminals 25 and 28 of the supporter and the support organization. The health guidance information 43b is illustrated in FIG. 3, which will be referred to later.

[0068] The person in charge of the support organization can easily search for information on specific health guidance on the database 16 through the support plan management screen. Also, the supporter or the person in charge of the support organization can grasp the details of the implementation of the specific health guidance through the support management screen and can record and register the information obtained during the implementation of the specific health guidance. In addition, the supporter or the person in charge of the support organization can command the execution of the analysis process of the health check result analysis unit 18 through the support management screen. The support plan management screen and the support management screen will be described later.

[0069] (2.6) Email Management Department: The Email Management Department 37 manages the email exchanges related to specific health guidance among the health check administrator, the supporter, and the support organization.

[0070] The mail management unit 37 transmits the mails input through the management screen provided by the UI providing unit 33 from each of the terminals 20 of the health check administrators, the terminals 25 of the support recipients, and the terminals 28 of the support institutions, in accordance with the transmission commands received through the said management screen. Further, the mail management unit 37 cooperates with the data management unit 30 to store the transmission date and time of the mail and the content of the mail in the database 16 of the information storage unit 15 as mail information 44g to be described later. The mail information 44g is shown in FIG. 4 to be referred to later.

[0071] In the communication between the support institution and the support recipient in the specific health guidance, there may be cases where mails are sent from the terminal 25 of the support recipient to the mail address of the person in charge of the support institution without going through the management system 10. In such cases, the person in charge of the support institution can register the reception record and content of the mail through the support management screen displayed on the terminal 28 of the support institution. The mail management unit 37 registers the reception record and content of the mail input through the support management screen from the terminal 28 of the support institution in the mail information of the database 16 so that it can be referred to on the support management screen. The management of the mails from the support recipient will be described later.

[0072] The mail management unit 37 has a function of causing the UI providing unit 33 to display on the "Mail Management Screen" of the support management screen a "Mail List Image" that lists in chronological order the records of the sending and receiving of mails exchanged between the support institution and the support recipient. Further, the mail management unit 37 has a function of causing the content of the mail selected by the person in charge of the support institution on the said mail list image to be displayed on the support management screen. The mail management screen and the mail list image will be described later.

[0073] The email management unit 37 manages the transmission of reminder emails to prompt the implementation of the items of specific health guidance to the terminal 25 of the person to be supported. The reminder email is sent before the scheduled date of the item of specific health guidance to draw the attention of the person to be supported to the implementation of the item. Further, the reminder email is sent after the scheduled date of the item of specific health guidance to urge the person to be supported who has not completed the implementation of the item to reset the use of the item.

[0074] Based on the preset transmission conditions of the reminder email, the email management unit 37 sends a reminder email to the terminal 25 of the person to be supported to draw attention to the scheduled date within the period until the scheduled date of the item of specific health guidance is to be implemented. Further, if the performance of the item of specific health guidance has not been registered on the scheduled date of the item, the email management unit 37 sends a reminder email to the terminal 25 of the person to be supported after the scheduled date to urge the reuse of the item based on the preset transmission conditions of the reminder email.

[0075] The email management unit 37 has a function of generating a transmission schedule for the reminder email. Based on the preset transmission conditions of the reminder email, the email management unit 37 generates a transmission schedule for the reminder email to be sent to the terminal 25 of the person to be supported before and after the scheduled date of the item of specific health guidance is to be implemented.

[0076] Examples of the transmission conditions of the reminder email include the number of times of sending the reminder email, the interval of the dates for sending the reminder email, the period for sending the reminder email, etc. When the scheduled date of the item of specific health guidance is set, the email management unit 37 generates a transmission schedule for sending the reminder email at the preset interval of dates before and after the scheduled date and at the preset number of times of sending. If no setting to stop the transmission is made through the management system 10, the email management unit 37 automatically sends the reminder email according to the transmission schedule generated by the email management unit 37.

[0077] In this embodiment, the mail management unit 37 can receive, through the management screen displayed on the terminal 28 of the support institution, at least the setting of the number of times of sending reminder mails among the sending conditions of reminder mails. The number of times of sending reminder mails can be set for each support target person or for each implementation item of specific health guidance. The number of times of sending reminder mails may be set for each business operator or medical insurer to which the support target person belongs. The number of times of sending reminder mails may be set such that the number of times before the scheduled date and the number of times after the scheduled date can be set. The mail management unit 37 may be able to receive the setting of the sending conditions of reminder mails other than the number of times of sending through the management screen displayed on the terminal 28 of the support institution. The mail management unit 37 may be able to receive, as the sending conditions of reminder mails, for example, the setting of the period during which reminder mails are sent and the sending interval.

[0078] The mail management unit 37 has a function of recording the sending results of reminder mails on the database 16 of the information storage unit 15. When the mail management unit 37 sends a reminder mail, it records the sending date and time on the database 16 as the sending result of the reminder mail. As will be described later, in the management system 10, the sending schedule and the sending results of reminder mails are displayed on the support management screen and the mail management screen. Note that the information related to reminder mails is managed on the database 16 of the information storage unit 15 as mail information 44g. The details of the management screen for the management of reminder mails will be described later.

[0079] In the management system 10, the information on the sending results of reminder mails is used for the performance report from the support institution to the health check manager. If the support institution cannot contact the support target person and cannot obtain evaluation data from the support target person, it cannot submit a performance report to the health check manager at the stage of step S7 in FIG. 2. In addition, there may be a case where the support institution cannot submit a final claim such as a fee claim for the specific health guidance of the support target person to the health check manager.

[0080] According to the fourth amendment, even in such cases, the support organization can consider the specific health guidance of the support recipient to have ended by reporting to the medical examination manager that it has urged the support recipient to implement the specific health guidance. This "deemed end" certification allows the support organization to request the medical examination manager to end the guidance.

[0081] According to the management system 10, the support organization can transmit the sending record of the reminder email to the medical checkup manager through the management system 10 as a report of the record of the urging for the implementation of the specific health guidance to the support recipient. Therefore, it is easy to certify the deemed completion of the support recipient who cannot be contacted and cannot be provided with the specific health guidance. Therefore, it is possible to prevent a situation where the deemed completion of the support recipient cannot be certified and a request for the completion cannot be made to the medical checkup manager, and the record of the completion of the specific health guidance can be improved.

[0082] (2.7) App management department: The app management unit 38 manages the cooperation between the management app 26 installed on the support recipient's terminal 25 and the management system 10. The app management unit 38 reflects information entered by the support recipient through the management app 26 in support recipient information 43 (described below) in the database 16 of the information storage unit 15. The app management unit 38 controls the exchange of messages between the support recipient's terminal 25, the support organization's terminal 28, and the health checkup manager's terminal 20 via the management app 26.

[0083] Additionally, the app management unit 38 executes processing for cooperation with the management app 26. Also, information used in cooperation with the management app 26 is managed in the database 16 of the information storage unit 15 as app management information 44h, which will be described later.

[0084] 1-4.Data managed in the database: FIG. 4 is a schematic block diagram showing information stored in database 16 of information storage unit 15 in blocks.

[0085] As described above, the database 16 stores various types of information that the management server 11 uses for the management of specific health guidance. The database 16 includes health examination administrator information 41, support organization information 42, support target person information 43, and management information 45. Hereinafter, each of the information 41, 42, 43, and 45 will be described in turn.

[0086] (1) Health examination administrator information: The health examination administrator information 41 is information regarding the health examination administrator, and in the database 16, it is information that is linked and managed for each health examination administrator. The health examination administrator information 41 includes insurer information 41a that is information of the medical insurer and business operator information 41b that is information of the business operator. The health examination administrator information 41 includes, for example, profile information such as the name and location of the health examination administrator, and account information registered by the account management unit 32. The account information includes unique ID information for the health examination administrator, a password for login, and an email address set as a contact address.

[0087] In the database 16 of the management system 10, the insurer information 41a of the health examination administrator information 41 is linked for each medical insurer registered in the management system 10, and the business operator information 41b is linked for each business operator registered in the management system 10. In the database 16, the business operator and the medical insurer are linked because the business operator information 41b includes information indicating the medical insurance in which the business operator subscribes. Also, the business operator and the support organization are linked because the business operator information 41b includes information indicating the support organization that is the consignment destination of the specific health guidance.

[0088] (2) Support organization information: The support organization information 42 is information about the support organizations registered in the management system 10, and is information linked and managed for each support organization in the database 16. The support organization information 42 includes, for example, the name of the support organization, type, location, number of certificate holders, profile information such as the applicable scope, and account information registered by the account management unit 32. The account information includes ID information unique to the support organization, a password for login, a mail address set as the contact information, and the like. The support organization information 42 stores schedule information for reserving the first interview. The schedule information is updated regularly.

[0089] (3) Support target person information: The support target person information 43 is information about the support target persons, and is information linked and managed for each support target person in the database 16. The support target person information 43 includes attribute information 43a which is information about the attributes of the individual support target persons, and health guidance information 43b which indicates the reservation, plan, progress status, results, and records of the guidance content of the specific health guidance for the support target persons.

[0090] (3.1) Attribute information: The attribute information 43a includes, for example, information such as the name, address, date of birth, gender, information indicating the employer, medical insurance joined, information of the medical insurer, information of other insurance certificates, telephone number, and other contact information of the support target persons. The attribute information 43a may include information about cohabiting family members and information about family members related to lifestyle habits. Further, the attribute information 43a includes account information registered by the account management unit 32. The account information includes ID information unique to the support target person, an account name and password set for the support target person to log in to the management system 10, and the individual's mail address.

[0091] In the database 16 of the management system 10, the information indicating the business operator where the support target person is enrolled is included in the attribute information 43a, whereby the support target person and the business operator are linked. Also, since the information on the subscribed medical insurance and the medical insurer is included in the attribute information 43a, the support target person and the medical insurer are linked.

[0092] (3.2) Health guidance information: The health guidance information 43b is information regarding specific health guidance linked for each support target person, and includes the health check result information 44a, reservation information 44b, support plan information 44c, progress information 44d, performance information 44e, support record information 44f, mail information 44g, and App management information 44h. Hereinafter, each of the information 44a, 44b, 44c, 44d, 44e, 44f, 44g, 44h of the health guidance information 43b will be described in order.

[0093] (3.2.1) Health check result information: The health check result information 44a is information summarizing the results of a specific health check of the support target person. The health check result information 44a includes the results of specific health checks for a predetermined number of years from the past to the present. The health check result information 44a includes, for example, the date and time when the health check was performed, information on the support institution that conducted the specific health check, measurement results such as height, weight, abdominal circumference, blood pressure, medical history recorded in the questionnaire or interview in the specific health check, and information on the medications being used.

[0094] (3.2.2) Reservation information: The reservation information 44b is information regarding the reservation of the first interview for specific health guidance, and is information acquired by the reservation management section 34 of the management processing section 31 in the reservation process. The reservation information 44b includes, for example, information such as the support organization in charge of the first interview, the desired date and time of reservation of the support target person, the confirmed reservation date and time by the support organization, and information regarding other implementation details of the first interview. The "information regarding the implementation details of the first interview" includes, for example, information on the interview method such as online interview, direct interview, telephone interview, etc., information on the person in charge of the support organization, URL information for online interview, information on the location of direct interview, etc. When the first interview is conducted in a divided manner, the reservation information 44b registers information indicating that it is a divided implementation and information regarding the reservation for each time of the divided implementation.

[0095] (3.2.3) Support plan information: The support plan information 44c includes information indicating the content of the support plan for specific health guidance. The "information indicating the content of the support plan for specific health guidance" is, for example, information such as the classification of health guidance, the name of the support course, the implementation schedule of specific health guidance, information on the achievement goals of health guidance, etc. In addition, the support plan information 44c includes information regarding the support organization, such as the support organization in charge of health guidance and the person in charge of that support organization.

[0096] The above-mentioned "classification of health guidance" is a classification based on the support level derived from the results of specific health examinations, and includes at least two classifications of "motivation support" and "active support". The "classification of health guidance" may include "information provision". Also, the "support course" means a type of pre-set planned content that combines the implementation period, implementation items, and implementation means of specific health guidance for each classification of health guidance. In the management system 10, it is possible to pre-set a specially designed support course for each health examination administrator or each support organization and register it in the database 16. The "information on the achievement goals of health guidance" includes, for example, information such as the action goals agreed upon by the person in charge of the support organization and the support target person in the first interview, and the target values of the measurement values of the examination items of specific health examinations such as body weight and abdominal circumference.

[0097] In addition, the support plan information 44c includes information obtained individually from the support recipients, such as the requests of the support recipients and the health precautions of the support recipients. The support plan information 44c may include information indicating the points to be given to the support recipients by the implementation of the support course.

[0098] (3.2.4) Progress information: The progress information 44d is information indicating the progress of the specific health guidance for the support recipients. As described below, the progress information 44d includes information from the sending of the reservation email to the support recipients to the end of the specific health guidance.

[0099] The progress information 44d includes information obtained by the reservation process and linked to the reservation information 44b. The progress information 44d includes, for example, information indicating the status of sending or not sending the reservation email, the scheduled and actual sending dates of the reservation email, the presence or absence of a reservation request from the support recipient, and information indicating the presence or absence of confirmation of the reservation by the support institution, etc., information indicating the progress of the reservation process.

[0100] The progress information 44d includes information linked to the support plan information 44c such as the implementation schedule of the specific health guidance. In the progress information 44d, information indicating the current status such as completed or not completed is recorded for each implementation item of the specific health guidance. Examples of the "implementation items of the specific health guidance" include "initial interview", "continuous support" in which the support recipient is regularly contacted by means such as email or phone to give advice or receive consultations, and "performance evaluation" conducted at the last session of a series of continuous support.

[0101] (3.2.5) Performance information: The performance information 44e is information indicating the performance of the specific health guidance. In the performance information 44e, for example, the date and time of implementation, the content of implementation, etc. are recorded for each of the above-described implementation items. In addition, in the performance information 44e, the measurement results of values serving as indicators of lifestyle-related diseases such as weight and abdominal circumference after the start of the specific health guidance are recorded together with the measurement date.

[0102] Furthermore, in the performance information 44e, information indicating the achievement status of the action goals included in the support plan information 44c, which is input through the management screen from the terminal 25 of the person to be supported or the terminal 28 of the support institution, is recorded. In addition, in the performance information 44e, the implementation items of the specific health guidance and the points given to the person to be supported due to the achievement of the action goals are recorded.

[0103] (3.2.6) Support record information: The support record information 44f is mainly information on the recorded items input from the terminals 25 and 28 of the person to be supported or the support institution through the management screen or the management App 26, etc., from the sending of the reservation email to the person to be supported until the end of the specific health guidance. The support record information 44f includes information such as the health reports, comments, requests, and the appearance of the support staff seen by the staff of the support institution during the interview, which are heard from the person to be supported during the interview.

[0104] In addition, the support record information 44f includes information summarizing the advice, guidance content, opinions, feelings, and the exchange of questions and answers between the person to be supported and the staff, etc., provided by the staff of the support institution to the person to be supported. In addition, the support record information 44f includes the content of the questionnaire submitted by the person to be supported at the time of reservation. Also, the support record information 44f includes the messages sent by the person to be supported or the staff of the support institution through the management screen of the management system 10.

[0105] (3.2.7) Email information: The email information 44g is information managed by the email management department 37. The email information 44g includes information on the sending and receiving dates and times of the emails exchanged between the support institution, the person to be supported, and the medical examination administrator, as well as the content of the emails, from the sending of the reservation email to the person to be supported until the end of the specific health guidance.

[0106] As described in the description column of the mail management unit 37, the mail information 44g includes the information of mails that are sent from the terminal 25 of the person to be supported directly to the terminal 28 of the support organization without passing through the management system 10 and input through the management screen on the terminal 28 of the support organization. Further, the mail information 44g includes the information of reminder mails sent to the person to be supported and the information of mails sent from the terminal 20 of the health check manager to the terminal 25 of the person to be supported.

[0107] (3.2.8) App Management Information: The App management information 44h includes information used in the cooperation between the management App 26 installed on the terminal 25 of the person to be supported and the management system 10. The App management information 44h includes, for example, information input by the person to be supported into the management App 26, information received by the person to be supported through the management App 26, log information indicating the usage history of the management App 26 of the person to be supported, etc. The App management information 44h records the transmission records of messages exchanged among the person to be supported, the support organization, and the health check manager through the management App 26 and their contents.

[0108] (4) Management Information: The management information 45 includes information used by the control unit 12 for the management and operation of the management system 10. The management information 45 includes, for example, calendar information used for reservation processing and schedule management of specific health guidance. Further, the management information 45 includes information on pre-set support courses. The information on the support courses includes the name of the support course, the classification of the health guidance corresponding to the support course, the implementation items carried out in the support course, etc. In addition, the management information 45 may include information on the points given to the person to be supported when each implementation item of the specific health guidance is carried out or when the action goals defined in the specific health guidance are achieved.

[0109] 1-5. Management Screens Provided by the Management System: Fig. 5 is an explanatory diagram summarizing the types of management screens to be displayed on the terminals 20, 25, and 28 of the person to be supported, the support organization, and the health manager in the management system 10.

[0110] The management processing unit 31 of the management system 10 causes the terminal 25 of the person to be supported to display a reservation management screen 50 and a support management screen 80. The terminal 28 of the support organization is caused to display a reservation management screen 51, a support plan management screen 60, a progress management screen 70, and a support management screen 81. The terminal 20 of the medical check administrator is caused to display a progress management screen 71.

[0111] Hereinafter, the management screens 50 and 80 for the person to be supported displayed on the terminal 25 of the person to be supported, the management screens 51, 60, 70, and 81 for the support organization displayed on the terminal 28 of the support organization, and the management screen 71 for the medical check administrator displayed on the terminal 20 of the medical check administrator will be described in this order. Also, finally, the App operation screen 100, which is the operation screen of the management App 26 displayed on the terminal 25 of the person to be supported, will also be described.

[0112] 1-5-1. Management Screen of Terminal of Person to be Supported: (1.1) Reservation Management Screen for Person to be Supported: FIG. 6 is an explanatory diagram showing the screen transition of the reservation management screen 50 displayed on the terminal 25 of the person to be supported.

[0113] As described above, the person to be supported can request a reservation for the first interview through the reservation management screen 50 for the person to be supported by logging in to the management system 10 according to the instructions of the reservation email sent from the management system 10 to his / her terminal 25. First, the person to be supported can select the support organization for which to request a reservation and the desired method of the first interview on a screen (not shown). When they are selected, a reservation calendar image 52 in which reservation frames for each day are arranged on a monthly basis is displayed on the reservation management screen 50. The reservation calendar image 52 is generated based on the schedule information included in the support organization information 42 of the database 16.

[0114] In each reservation frame of the reservation calendar image 52, a mark indicating reservation availability (〇) or unavailability (×) is displayed based on the schedule information of the selected support institution. When a reservable date is selected in the reservation calendar image 52, a reservation time zone image 53 in which the time frames subject to reservation for that day are arranged vertically is displayed. When a reservable time frame is selected from the reservation time zone image 53, the reservation request button BTa, which is a button image for "reserving the first interview", can be clicked. When the support recipient clicks the reservation request button BTa, a reservation request for the selected support institution is sent to the management system 10.

[0115] In this embodiment, after the reservation request is completed, on the reservation management screen 50, the questionnaire button BTb, which is a button image displayed as "answer the questionnaire", becomes clickable. When the support recipient clicks the questionnaire button BTb, a questionnaire prepared in advance by the support institution is displayed on the terminal 25 of the support recipient. The support recipient can input an answer to the questionnaire through their terminal 25.

[0116] Upon completion of the input, the answer content of the questionnaire is sent to the management system 10 and recorded in the support record information 44f of the database 16. The answer content of the questionnaire is reflected in the formulation of the specific health guidance plan in the support institution. Note that in the management system 10 of this embodiment, the questionnaire question content can be customized in advance for each support institution and registered in the support institution information 42 of the database 16.

[0117] The support recipient can also view a reservation management screen similar to the above-mentioned reservation management screen 50 on the management App 26 of their terminal 25. The support recipient can also request reservations and answer questionnaires in the same manner as described above on the reservation management screen displayed by the management App 26.

[0118] (1.2) Support management screen for support recipients: FIG. 7 is an explanatory diagram summarizing the processes that can be executed by the supported person on the support management screen 80 for the supported person displayed on the terminal 25 of the supported person. On the home screen of the support management screen 80 for the supported person, a support menu image 82 is displayed with menus such as "Reservation", "Questionnaire", "Online Interview", "Specific Health Guidance", "Message", and "Health Checkup".

[0119] The supported person can change the reservation details such as the desired reservation date and time and the method of the first interview entered on the reservation management screen 50 by selecting the "Reservation" menu in the support menu image 82 of the support management screen 80. Also, the supported person can correct and change the answer content of the questionnaire entered after the reservation request by selecting the "Questionnaire" menu in the support menu image 82.

[0120] The supported person can participate in the first online interview by selecting the "Online Interview" menu in the support menu image 82. As will be described later, after the reservation is confirmed at the support institution, an email with the URL of the online interview is separately sent from the management system 10 to the terminal 25 of the supported person. Even if the supported person loses that email, they can still participate in the first online interview through the support management screen 80.

[0121] The supported person can check the status of specific health guidance on the support management screen 80 for the supported person by selecting the "Specific Health Guidance" menu in the support menu image 82. The support management screen 80 can display information such as the content of the specific health guidance plan formulated by the support institution and the results of the specific health guidance. Since this display content is the same as that displayed on the support plan management screen 60 and the support management screen 81 for the support institution to be described later, detailed description here is omitted.

[0122] The supported person can check the messages sent by the person in charge of the support organization through the management system 10 by selecting the "Message" menu in the support menu image 82. This function on the support management screen 80 for the supported person increases the communication means between the supported person and the person in charge of the support organization, enabling more comprehensive and appropriate implementation of specific health guidance.

[0123] The supported person can display the results of their specific health check on the support management screen 80 by selecting the "Health Check" menu in the support menu image 82. Also, by selecting the analysis button BTc, which is the button image of "AI Analysis" displayed later, information regarding the future health status of the supported person based on the analysis results by the health check result analysis unit 18 is displayed. The information based on this analysis result includes, for example, graphs showing the trends of measurement values such as weight and abdominal circumference over the past few years, and graphs showing the predicted future changes. Also, in this information, improvement plans for lifestyle habits may be shown while presenting the simulation results when the lifestyle habits are improved. In addition, the supported person can view prepared videos etc. corresponding to the analysis results on the support management screen 80.

[0124] 1-5-2. Management Screen of the Terminal of the Support Organization: On the terminal 28 of the support organization, the menus of "Reservation Management", "Support Plan Management", "Progress Management", and "Support Management" are displayed selectably on the home screen of the management system 10. When a menu is selected from there, the corresponding management screen is displayed. When "Reservation Management" is selected, the reservation management screen 51 for the support organization is displayed, and when "Support Plan Management" is selected, the support plan management screen 60 is displayed. Also, when "Progress Management" is selected, the progress management screen 70 is displayed, and when "Support Management" is selected, the support management screen 81 for the support organization is displayed. Below, the reservation management screen 51 for the support organization, the support plan management screen 60, the progress management screen 70, and the support management screen 81 for the support organization will be explained in order.

[0125] (2.1) Reservation Management Screen: FIG. 8 is an explanatory diagram showing the screen transition of the reservation management screen 51 for the support organization displayed on the terminal 28 of the support organization. On the terminal 28 of the support organization, through the reservation management screen 51 for the support organization, it is possible to confirm the content of the reservation request from the support target person, confirm the reservation, notify the support target person of the reservation confirmation, and set and notify the conference room for the online interview.

[0126] On the reservation management screen 51 for the support organization, a schedule display image 54 in which time frames of a plurality of time zones are arranged vertically is displayed for each day. A plurality of reservation frames are displayed in each time frame of the schedule display image 54. The name of the support target person who sent the reservation request through the reservation management screen 50 for the support target person in FIG. 6 is displayed in the reservation frame.

[0127] When a reservation frame with the name of the support target person is clicked, a reservation information window 55 including the content of the reservation request is displayed as shown in the balloon in FIG. 8. The reservation information window 55 displays a reservation number, the name of the person making the reservation, the desired reservation date and time, the method of the first interview desired (interview format), information about the person making the reservation (reservation person information), and the like.

[0128] When the person in charge of the support organization confirms the content of the reservation request and determines that it is acceptable, the person clicks the confirmation button BTd, which is a button image displayed as "Send Confirmation Email" on the reservation information window 55. As a result, the reservation can be confirmed and registered on the management system 10, and a confirmation email notifying the confirmation of the reservation is automatically sent to the email address of the support target person who is the person making the reservation. The support target person can confirm the confirmed reservation content in the confirmation email, the support management screen displayed on his or her own terminal 25, the App operation screen of the management App 26, and the like.

[0129] When the confirmation email is sent, it is displayed together with the sending date of the confirmation email around the confirmation button BTd, indicating that the confirmation email has been sent, and the confirmation button BTd becomes in a state where it does not accept clicks. This enables the person in charge at the support agency to quickly check the confirmation status of the reservation at a glance and suppresses the accidental resending of the confirmation email multiple times.

[0130] When the person in charge at the support agency confirms the reservation for the online interview, they click on the conference room setting button BTe, which is the button image displayed as "Conference Room URL Email Sending" on the reservation information window 55. As a result, the URL of the conference room for the first online interview is automatically generated, and a conference room notification email notifying the support recipient's email address of that URL is sent. The support recipient can participate in the first online interview online through the URL described in the conference room notification email, the support management screen displayed on their own terminal 25, the App operation screen of the management App 26, etc.

[0131] When the conference room notification email is sent, it is displayed together with the sending date of the conference room notification email around the conference room setting button BTe, indicating that the conference room notification email has been sent, and the conference room setting button BTe becomes in a state where it does not accept clicks. This enables the person in charge at the support agency to quickly check the setting status of the conference room for the online interview at a glance and suppresses the accidental execution of the conference room setting for the online interview multiple times.

[0132] The reservation information window 55 is provided with a reservation applicant information column 56. The person in charge at the support agency can record individual information about the support recipient who has requested the reservation in the reservation applicant information column 56.

[0133] The person in charge of the support organization can input and register a new reservation by clicking on a reservation slot in the schedule display image 54 of the reservation management screen 50 for which no reservationist has been assigned. With this function, the person in charge of the support organization can register a reservation request received by means of communication such as email or phone onto the management system 10 through the reservation management screen 50.

[0134] (2.2) Support plan management screen for support organization: Referring to FIG. 9 and FIG. 10, the support plan management screen 60 displayed on the terminal 28 of the support organization will be described.

[0135] As described above, on the support plan management screen 60, the person in charge of the support organization can easily search for information on specific health guidance in the database 16. By using the information search on the support plan management screen 60, the person in charge of the support organization can easily formulate a plan for specific health guidance and the like.

[0136] On the support plan management screen 60, a support plan menu image 61 with the menus of "Support Plan Management" and "Patient Management" displayed is shown. FIG. 9 shows the screen transition of the support plan management screen 60 when the "Support Plan Management" menu is selected, and FIG. 10 shows the screen transition of the support plan management screen 60 when the "Patient Management" menu is selected.

[0137] Referring to FIG. 9. On the support plan management screen 60, by selecting the "Support Plan Management" menu, a first search window 62 is displayed, and it is possible to search for information on the database 16 using the information on the content of specific health guidance as the search condition.

[0138] The first search window 62 includes input fields for, for example, the implementation year of specific health guidance, the support period (support date), the name of the person in charge, the form of specific health guidance (support form), the classification of health guidance, the name of the support course, the name of the medical insurer, and the name of the business operator. When the search button BTf of the first search window 62 is clicked, an AND search is executed based on the keywords entered in each input field, and a support plan list 63 showing the search results is displayed.

[0139] In the support plan list 63, for each specific health guidance, the support date (scheduled implementation date or implemented date), a unique ID assigned to the specific health guidance, the name of the support target person, the classification of health guidance, the name of the support course, the name of the person in charge, the support form, special notes, etc. are displayed. By selecting a specific health guidance in the support plan list 63, the process transitions to the support management screen 81 for the support agency for that specific health guidance, which will be described later. Note that the content of the support plan list 63 can be output as data in a format that can be used by other application programs.

[0140] Refer to FIG. 10. On the support plan management screen 60, by selecting the "patient management" menu, the second search window 64 is displayed, and it is possible to search for information on the database 16 using the information on the support target person as search conditions.

[0141] The second search window 64 includes input fields for, for example, the name of the support target person, the name of the support agency, the name of the business operator, the ID of the support target person, the gender of the support target person, the date of birth, the phone number, and the email address. When the search button BTf of the second search window 64 is clicked, an AND search is executed based on the keywords entered in each input field, and a search patient list 65 listing the support target persons that match the search conditions is displayed.

[0142] In the search patient list 65, for example, the ID of the person to be supported, the name of the person to be supported, the classification of health guidance, points, and the support plan which is the plan for specific health guidance are displayed. For the classification of health guidance, the implementation year of the specific health guidance is added and displayed. The points are displayed with the points expected to be obtained when the specific health guidance is completed as the denominator and the points already obtained currently as the numerator. In the support plan, the implementation items of the specific health guidance are arranged in chronological order, and for each implementation item, the scheduled date of implementation or the date of completion is displayed. The scheduled implementation and the completed implementation are made distinguishable by being displayed in different colors.

[0143] From the search patient list 65, the person in charge at the support institution can easily grasp the progress status of the specific health guidance for the group of persons to be supported who meet specific conditions. When one person to be supported is selected in the search patient list 65, the support management screen 81 for the support institution, which will be described later, regarding the specific health guidance for that person to be supported is displayed. Note that the content of the search patient list 65 can be output as data in a format that can be used by other application programs.

[0144] (2.3) Progress management screen for support institutions: With reference to FIGS. 11, 12, 13, and 14, the progress management screen 70 for support institutions displayed on the terminal 28 of the support institution will be described.

[0145] On the progress management screen 70 for support institutions, it is possible to confirm the progress status of the specific health guidance for which the support institution is in charge. On the progress management screen 70, a progress management menu image 72 is displayed. On the progress management menu image 72, menus of "Usage status (number of people)", "Usage status (percentage)", "Individual status", and "Reminder status" are displayed so that they can be selected. Below, the information displayed on the progress management screen 70 when each menu is selected in the progress management menu image 72 will be described in order.

[0146] Refer to FIG. 11. When the menu of "Usage (Number of People)" is selected on the progress management screen 70, the first statistical information window 73 is displayed on the progress management screen 70. In the first statistical information window 73, statistical information showing the status of specific health guidance for the supported persons, with the supported persons linked to the support organization as the population, and statistical information showing the breakdown of the number of people for each status of specific health guidance for the supported persons in charge of the support organization are displayed.

[0147] In the first statistical information window 73, the statistical information of the supported persons that meets the search conditions is displayed. In the first statistical information window 73, input fields for the search conditions are provided, such as the name of the business operator, the name of the medical insurer, and the input field for the implementation year (support year) of specific health guidance. Search conditions can be input into each input field. When search conditions are input into each input field, an AND search is executed, the data on the database 16 that meets the search conditions is extracted, and statistical information is generated based on that data and displayed in the first statistical information window 73.

[0148] In the first statistical information window 73, for each "category of health guidance", the number of people in the items of "number of subjects", "number of persons without a reservation for the first interview", "number of persons with a reservation for the first interview", "number of users", "number of completers", and "number of dropouts" is displayed, and the total number of people for each of those items is also displayed. Each item is as follows. · The "number of subjects" is the total number of supported persons. · The "number of persons without a reservation for the first interview" is the number of supported persons for whom the reservation for the first interview is not registered. · The "number of persons with a reservation for the first interview" is the number of supported persons for whom the reservation for the first interview has been completed but the first interview has not been conducted yet. · The "number of users" is the number of supported persons for whom specific health guidance continues after the first interview. · The "number of completers" is the number of supported persons who have received specific health guidance until the performance evaluation is completed. · The "number of dropouts" is the number of supported persons who are recognized as having dropped out of specific health guidance.

[0149] In the first statistical information window 73, when a cell showing the number of people in the statistical result is clicked, an individual status window 75 is displayed in which the progress status of the support target corresponding to that item can be listed. The individual status window 75 is illustrated in FIG. 13 to be referred to later. The individual status window 75 will be described later.

[0150] By using the first statistical information window 73, the person in charge of the support organization can grasp the characteristics of the number distribution of support targets for each business operator, each medical insurer, and each implementation year, and the characteristics of the number distribution for each progress status of specific health guidance. Therefore, it becomes possible to more appropriately formulate the implementation policy and draw up the implementation plan of specific health guidance by the support organization.

[0151] Refer to FIG. 12. When the menu of "Usage (Ratio)" is selected in the progress management menu image 72 of the progress management screen 70, a second statistical information window 74 is displayed on the progress management screen 70. In the second statistical information window 74, statistical information showing the ratio of the breakdown for each status of specific health guidance of the support targets under the jurisdiction of the support organization is displayed as statistical information showing the status of specific health guidance of the support targets with the support targets linked to the support organization as the population, in percentage.

[0152] In the second statistical information window 74, similar to the first statistical information window 73 described in FIG. 11, statistical information of support targets that meet the search conditions can be displayed. In the second statistical information window 74, input fields for, for example, the name of the business operator, the name of the medical insurer, and the support year are provided as input fields for search conditions. When search conditions are input into each input field, an AND search is executed, data on the database 16 that meets the search conditions is extracted, statistical information is generated based on the data, and is displayed in the second statistical information window 74.

[0153] In the second statistical information window 74, the "number of target persons" is displayed for each "category of health guidance", and for each item of "number of users", "number of completers", and "number of dropouts", the ratio of the number of supported target persons to the number of target persons is displayed as a percentage. The definitions of "number of target persons", "number of users", "number of completers", and "number of dropouts" are the same as those in the first statistical information window 73.

[0154] Note that the "number of target persons" displayed in the first statistical information window 73 and the second statistical information window 74 is the number excluding those who have fallen out of the scope of specific health guidance for reasons such as loss of qualification for taking medicine or specific health guidance. In the second statistical information window 74, the number of persons who have fallen out of the scope of specific health guidance is displayed next to the "number of target persons".

[0155] By utilizing the second statistical information window 74, the person in charge of the support organization can intuitively grasp the trends of supported target persons by business operator, medical insurer, and implementation year through statistical display by ratio. Therefore, it becomes possible to more appropriately formulate the implementation policy and draw up the implementation plan of specific health guidance by the support organization.

[0156] Refer to Fig. 13. When the "Personal Situation" menu is selected in the progress management menu image 72 of the progress management screen 70, the personal situation window 75 is displayed on the progress management screen 70. As described above, the personal situation window 75 is also displayed by the link from the first statistical information window 73 described in Fig. 11.

[0157] In the personal situation window 75, information indicating the progress status of specific health guidance for the selected supported target person is displayed. In the personal situation window 75, information indicating the progress status of supported target persons that meets the search conditions can be displayed. In the personal situation window 75, input fields for, for example, the name of the business operator, the name of the medical insurer, the support year, and the ID of the supported target person are provided as search condition input fields. When search conditions are input into each input field, an AND search is executed, and the supported target persons that meet the search conditions are extracted, and information indicating the progress status of each supported target person is displayed.

[0158] In the personal status window 75, a progress status list table 75t laid out in a multi-line table format is displayed so as to be able to display information indicating the progress status of a plurality of support targets. In the progress status list table 75t, items such as "Name of the support target", "Classification of health guidance", "Guidance status", and "Progress status" are displayed.

[0159] In the "Guidance status", for example, concise words indicating the current status of the specific health guidance of the support target, such as "Continuing support" or "Support completed", are shown. In the "Progress status", information indicating the implementation contents of implementation items such as "Guidance", "Reservation", "First interview", "Phone call", and "Performance evaluation" is displayed in chronological order. "Guidance" means sending a reservation email. "Phone call" means a phone call in continuous support. When an email contact is made in continuous support, "Email" is displayed instead of "Phone call".

[0160] In the "Progress status", for each of the above implementation items, information indicating the current status such as "Completed" or "Scheduled", and the implementation completion date or the implementation scheduled date are displayed. Further, for each of the above implementation items, a progress icon 76, which is an icon image indicating the progress status, is displayed. A check mark is attached to the progress icon 76 when the implementation is completed. In the example of FIG. 13, the progress icon 76 is a circle, and the check mark is attached inside the circle.

[0161] Before the implementation of the implementation item, if there is a plan to send a reminder email to the support target or there is a record of sending it, a number indicating the number of times the reminder email has been sent is displayed on the progress icon 76. For example, in the example of FIG. 13, "3" or "4" is displayed as the number of times the reminder email has been sent on the progress icon 76 of "Performance evaluation". When the progress icon 76 with the number displayed is clicked, a reminder email information image 77 including a list of the scheduled date of sending the reminder email or the actual sending date is displayed.

[0162] When the reminder setting button BTg in the reminder mail information image 77 is clicked, a reminder management screen similar to that shown in FIG. 17 to be referred to later is displayed, enabling the setting of the transmission conditions for reminder mails. The setting of the transmission conditions for reminder mails will be described later.

[0163] The person in charge of the support organization can, by using the personal situation window 75, grasp at a glance the progress status of the specific health guidance for a specific support target. Also, the person in charge of the support organization can, in the progress management screen 70, check the scheduled transmission of reminder mails and appropriately change the transmission settings for reminder mails. Thus, management can be easily carried out to prevent the support targets from dropping out.

[0164] Refer to FIG. 14. When the "Reminder Status" menu is selected in the progress management menu image 72 of the progress management screen 70, a reminder status window 78 is displayed on the progress management screen 70. In the reminder status window 78, for each support target that meets the search conditions, the transmission schedule of the reminder mail is displayed on the calendar. As described above, the transmission schedule is generated by the mail management unit 37. In the reminder status window 78, the scheduled transmission date of the reminder mail or the transmission date when the reminder mail was actually transmitted is displayed.

[0165] In the reminder status window 78, input fields for search conditions are provided, such as the name of the business operator, the name of the medical insurer, the support year, the reminder type, and the period for the search target. The "reminder type" means the type of reminder mail. The types of reminder mails can be mainly classified according to their purposes. For example, there are those that urge the reservation of the first interview, those that arouse the arrival of the scheduled implementation date for each implementation item, those that urge the reuse of implementation items, etc. When search conditions are input in each input field, an AND search is executed, and the support targets that meet the search conditions are extracted, and information indicating the reminder progress status for each support target is displayed.

[0166] In the reminder status window 78, a reminder status list table 78t is displayed in a tabular format with multiple lines, showing information on the transmission status of reminder emails for the searched support recipients. In the reminder status list table 78t, items such as "ID" of the support recipient, "Name of the support recipient", and "Classification of health guidance" are displayed. Subsequently, a reminder calendar image 79 indicating the scheduled date or the sent date of the reminder email is displayed.

[0167] The period displayed in the reminder calendar image 79 is the period specified in the input field of the reminder status window 78. In the reminder calendar image 79, a number indicating the number of reminder emails is displayed on the sent date or the scheduled date of the reminder email. In the reminder calendar image 79, a mark indicating the scheduled date of the specific health guidance notified by the reminder email is displayed. In the example of FIG. 14, a star mark is displayed.

[0168] By utilizing the reminder status window 78, the person in charge of the support organization can facilitate the management of reminder emails for the support recipients. Therefore, it is possible to suppress the occurrence of a situation where the support recipients forget the scheduled implementation of specific health guidance, and the implementation of specific health guidance can be smoothed. Also, based on the transmission record of the reminder emails, it is possible to easily identify the support recipients who are considered to have completed the support.

[0169] (2.4) Support management screen for support organization: Referring to FIGS. 15 and 16, the support management screen 81 for the support organization displayed on the terminal 28 of the support organization will be described. On the support management screen 81 for the support organization, information related to the content of specific health guidance for each support recipient is displayed so that it is easier for the person in charge of the support organization to grasp the plan and current situation of the specific health guidance for the support recipients.

[0170] FIG. 15 shows an example of the screen configuration of the support management screen 81 for the support institution. The support management screen 81 for the support institution has a menu display area 81a where an operation menu is displayed, a target person information display area 81b where information of the support target person is displayed, and a support display area 81c where information for supporting the implementation of specific health guidance is displayed.

[0171] In the menu display area 81a, selectable operation menus are displayed by tag images TI of "Support Plan", "Medical Examination Results", "Inquiry Record", "Mail Management", and "App Management". In the example of FIG. 15, each tag image TI is vertically arranged at the left end of the support display area 81c. On the support management screen 81 for the support institution, the operation menu can be selected by clicking the corresponding tag image TI of the operation menu. The screen transition of the support management screen 81 according to the selection of the operation menu will be described later with reference to FIG. 16.

[0172] The target person information display area 81b is laid out at the upper end of the support display area 81c. In the target person information display area 81b, for example, the name of the support target person, the ID of the support target person, the name of the medical insurer, the name of the business operator, the support year, the classification of health guidance, the name of the support course, and the implementation date (examination date) of the specific medical examination, the age at the time of the examination, the abdominal circumference and weight are displayed. Some of the above-mentioned information may be omitted in the target person information display area 81b, or other information other than the above-mentioned information may be displayed.

[0173] The support display area 81c is the main display area of the support management screen 81 and has, for example, an area of 8 to 90% of the area of the support management screen 81. The display content of the support display area 81c switches according to the selected operation menu. In the example of FIG. 15, the personal support screen 84 described later is displayed in the support display area 81c.

[0174] Hereinafter, with reference to Fig. 16, the screen transition of the support management screen 80 according to the menu selection will be described. Fig. 16 shows a flowchart indicating the outline of the screen transition of the support management screen 81. In Fig. 16, each menu in the menu display area 81a described above is illustrated at the left end of the page. Hereinafter, the display content of the support management screen 81 when each menu is selected will be described in order.

[0175] (a) Support plan: When the "Support Plan" menu is selected in the menu display area 81a, the support display area 81c of the support management screen 81 switches to the support target person selection screen 83. On the support target person selection screen 83, an input field with search conditions similar to the second search window 64 shown in Fig. 10 is provided so that the support target person can be searched. When search conditions are input on the support target person selection screen 83 to extract and identify the support target person, the personal support screen 84 showing the information of the support target person is displayed.

[0176] When newly starting specific health guidance for a support target person, the registration screen 83r is displayed by selecting the "Registration" menu displayed on the support target person selection screen 83. Before conducting the first interview, the person in charge of the support institution displays the registration screen 83r and registers the specific health guidance for the support target person to be started, so that the personal support screen 84 for the support target person is displayed during the first interview.

[0177] With reference to Fig. 15, the personal support screen 84 will be described. The personal support screen 84 is displayed within the support display area 81c. The personal support screen 84 has a plan / performance display column 84a, a measurement value display column 84b, an action goal display column 84c, and a health guidance information display column 84d. In the plan / performance display column 84a, a plan column CLa and a performance column CLb are arranged adjacent to each other on the left and right so that they can be compared. In the plan column CLa, the implementation items of the specific health guidance are listed in the order of the implementation date. In the performance column CLb, the performance of the implementation items of the specific health guidance is listed.

[0178] In the plan column CLa, the scheduled date of the implementation item and the content of the implementation item are displayed. Also, in the plan column CLa, contact means for continuous support such as "email" and "phone" are displayed, and a contact icon 84i, which is an icon image indicating the contact means, is displayed. In the example of Fig. 15, a contact icon 84i representing email is displayed. When the implementation item displayed in the plan column CLa is implemented and its results are registered in the management system 10, the date on which the implementation item was implemented and the content of the implementation are displayed in the adjacent result column CLb.

[0179] For example, in the example of Fig. 15, in the plan column CLa, the scheduled first interview on February 10, 2024 (Friday) is displayed, and in the adjacent result column CLb, it is displayed that the first interview was conducted on February 10, 2024 (Friday). Also, in the example of Fig. 15, in the plan column CLa, a schedule for email contact for continuous support is displayed under the display of the first interview, but the result column CLb remains blank. This indicates that the continuous support after the first interview has not been implemented yet.

[0180] Furthermore, in the plan / result display column 84a, the target value of the points that the support target person can obtain when the specific health guidance is completed is displayed in the plan column CLa, and the actual value of the points that can be obtained at the current time is displayed at the position of the result column CLb adjacent to the target value of the points. Thus, the person in charge of the support organization can grasp the point acquisition status of the support person at a glance. Also, from the aspect of the point acquisition status, the progress status of the specific health guidance of the support person can be grasped.

[0181] When a completed implementation item is selected in the result column CLb, the health guidance information 43b (Fig. 4) registered when the implementation item was implemented is displayed on the individual support screen 84. In this way, the person in charge of the support organization can grasp the content and results of the implementation plan of the specific health guidance at a glance by the plan / result display column 84a. Also, by the selection operation in the result column CLb, the health guidance information 43b in the past specific health guidance can be easily referred to.

[0182] Regarding the implementation items of continuous support shown in the plan / actual display column 84a, by clicking on the display area of the contact icon 84i, a management screen corresponding to the contact means represented by the contact icon 84i is displayed as shown in the block diagram of FIG. 16. When the contact means for continuous support is email, a reminder management screen 84e for managing reminder emails for email contact in continuous support is displayed. Also, when the contact means for continuous support is phone, by clicking on the phone contact icon 84i, a phone management screen 84f for managing the history of phone contact in continuous support is displayed.

[0183] FIG. 17 is an explanatory diagram showing a method of displaying the reminder management screen 84e from the plan / actual display column 84a.

[0184] After the start of specific health guidance, unless the automatic transmission function described later is stopped, reminder emails are automatically sent to the support target based on the preset reminder email transmission conditions. When a reminder email is sent, in the plan column CLa, instead of the contact icon 84i representing the email, a number indicating the number of times the reminder email has been sent is displayed. Clicking on that number displays a reminder performance image 84rm in which the records of the date and time when the reminder email was sent are listed. Thus, the person in charge of the support organization can easily confirm that reminder emails have been sent to support targets who have not replied.

[0185] The reminder performance image 84rm includes a reminder setting button BTg. By clicking on the reminder setting button BTg, a reminder management screen 84e for setting the reminder email transmission conditions is displayed. The reminder management screen 84e displays the number of times the reminder email is to be sent (reminder times) and the date and time of each reminder email (reminder date and time). The reminder email transmission date and time includes the scheduled transmission date and time and the transmitted date and time.

[0186] On the reminder management screen 84e, it is possible to switch between a state where automatic sending of reminder emails is permitted and a state where automatic sending is stopped. On the reminder management screen 84e, a first setting button BTh labeled "Send" and a second setting button BTi labeled "Stop" are displayed. Also, on the reminder management screen 84e, an update button BTj labeled "Update" is displayed.

[0187] When the first setting button BTh is clicked, a check mark is attached to the first setting button BTh, and the state permits automatic sending of reminder emails. When the second setting button BTi is clicked, as illustrated in FIG. 17, a check mark is attached to the second setting button BTi, and the state stops automatic sending of reminder emails. When the update button BTj is clicked, the switch to the state selected by the setting buttons BTh and BTi is confirmed.

[0188] While the automatic sending of reminder emails is stopped, the person in charge at the support agency can manually send reminder emails by manually entering the sending date and time of the reminder emails on the reminder management screen 84e. When switching from the state where automatic sending of reminder emails is stopped to the state where automatic sending is permitted, only the latest one of the reminder emails that remained unsent while automatic sending was stopped will be sent on the day after the date when automatic sending was permitted. By this control, it is possible to suppress a situation where a plurality of queued reminder emails are sent all at once when automatic sending is resumed.

[0189] FIG. 18 is an explanatory diagram showing a method of displaying the call management screen 84f from the plan / performance display column 84a.

[0190] When the area where the phone contact icon 84i displayed in the plan / actual display column 84a is clicked, a phone management screen 84f including a phone management image 84tl is displayed. On the phone management screen 84f, on the phone management image 84tl, historical information on phone contacts can be input and recorded for the person to be supported. The phone management image 84tl is provided with input fields such as the name of the person in charge of the support organization who made the call, the date and time of the call, and comments by the person in charge as input fields for the historical information on phone contacts. Further, the phone management image 84tl is provided with an update button BTj for instructing an update of the phone history.

[0191] When historical information on phone contacts is input into the above-described input fields of the support organization and the update button BTj is clicked, the input content is registered as health guidance information 43b in the database 16. When a record of making a phone contact to the person to be supported one or more times is registered, as illustrated in FIG. 18, in the plan column CLa, instead of the phone contact icon 84i, a number indicating the recorded number of phone contacts is displayed.

[0192] Also, as shown in FIG. 18, on the phone management image 84tl displayed by clicking the number, the recorded number of phone contacts is displayed in the "number of contacts" column. Further, in the "contact record" column, the date and time of each phone contact are displayed. When any one of the historical records of phone contacts displayed in the "contact record" column is selected, historical information such as the name of the person in charge recorded at the time of the selected phone contact and comments is displayed.

[0193] Referring to FIG. 15, in the measurement value display column 84b of the personal support screen 84 displayed in the support display area 81c of the support management screen 81 for the support organization, the target values set at the time of the first interview and the current measurement values for the abdominal circumference and weight of the person to be supported are displayed side by side horizontally. Further, the difference between the target value and the current measurement value is also displayed in the measurement value display column 84b. By this, it becomes easier for the person in charge of the support organization to grasp the standard until the person to be supported achieves the target values for the abdominal circumference and weight.

[0194] In the personal support screen 84, the amount of energy to be consumed until reaching the target value may be displayed based on the measured values and target values of abdominal circumference and weight. If the amount of energy to be consumed is known, it becomes easier to determine the amount of exercise and diet in the action goal.

[0195] In the action goal display column 84c of the personal support screen 84, the action goals of the support target set in the initial interview or the like are displayed. In addition, in the action goal display column 84c, an input column for inputting an evaluation for each action goal is provided. The input evaluation is registered in the database 16 as health guidance information 43b.

[0196] In addition, an additional button BTk is provided in the action goal display column 84c. By clicking the additional button BTk, a new action goal can be added. In the initial interview, when the person in charge of the support institution reaches an agreement with the support target regarding the action goal, the additional button BTk is clicked to input the action goal and register it in the database 16 as health guidance information.

[0197] In the health guidance information display column 84d of the personal support screen 84, information indicating the implementation content of specific health guidance is displayed. In the health guidance information display column 84d, the date (support date) on which the implementation items of specific health guidance are implemented and the name of the person in charge are displayed. In addition, in the "Form" column of the health guidance information display column 84d, the names of the implementation items such as the initial interview, email contact, phone contact, and performance evaluation are displayed, and in the "Support Content" column, the content to be guided in the implementation item is displayed. In addition, in the health guidance information display column 84d, the points given to the support target by the implementation of the implementation item are displayed.

[0198] The health guidance information display column 84d is provided with a comment column where information can be input. When implementing specific health guidance, the person in charge of the support institution can input in the comment column the content heard from the support target, the impressions of the person in charge obtained from the support target, etc. The input content is registered in the database 16 as the health guidance information 43b of the support target.

[0199] (b) Health examination results: Refer to FIG. 16. When the "Health examination results" menu is selected in the menu display area 81a, the health examination result reference screen 85 is displayed on the support management screen 81 for the support institution. The health examination result reference screen 85 displays the results of the specific health examination of the support target person. On the health examination result reference screen 85, the implementation year of the specific health examination can be specified. By specifying the implementation year, the results of the specific health examination in that year can be displayed on the health examination result reference screen 85.

[0200] The health examination result reference screen 85 is provided with an analysis button BTc which is an "AI analysis" button image. By clicking the analysis button BTc, an analysis result display screen 85a is displayed, which shows information indicating the future health status of the support target person based on the analysis result by the health examination result analysis unit 18. The analysis result display screen 85a includes, for example, a graph showing the trend of measurement values such as weight and abdominal circumference in the past few years, and a graph showing the prediction of the estimated future changes. On the analysis result display screen 85a, improvement plans for lifestyle habits may be shown while showing the simulation results when the lifestyle habits are improved. In addition, on the analysis result display screen 85a, a pre-prepared video or the like corresponding to the analysis result can be viewed.

[0201] (c) Health examination results: When the "Inquiry record" menu is selected in the menu display area 81a, the inquiry support screen 86 is displayed on the support management screen 81 for the support institution. On the inquiry support screen 86, a form for inputting information listened to from the support target person in the first interview is displayed. On the inquiry support screen 86, for example, pre-prepared questions about the family environment and living situation of the support target person are displayed in a multiple-choice format. On the inquiry support screen 86, a plurality of guidance items for specific health guidance are displayed selectably. In addition, the inquiry support screen 86 is provided with an input field where information listened to from the support target person and information such as the impressions of the person in charge obtained from the support target person can be input. The information input on the inquiry support screen 86 is registered in the database 16 as the health guidance information 43b.

[0202] (d) Mail Management: When the "Mail Management" menu is selected in the menu display area 81a, the mail management screen 87 is displayed in the support display area 81c of the support management screen 81 for the support agency.

[0203] FIG. 19 is an explanatory diagram showing an example of the mail management screen 87. The mail management screen 87 includes a mail list image 87a, a mail display column 87b, and a mail operation menu column 87c.

[0204] The mail list image 87a is an image in which the records of the sending and receiving of emails exchanged between the support agency and the support recipient are displayed in chronological order. In the mail list image 87a, the date and time of sending and receiving of the email and an icon image indicating the type of email are displayed next to the date and time of sending and receiving of the email. The "type of email" includes, for example, a new sending email sent from the support agency to the support recipient, a received email sent from the support recipient to the support agency, a reply email replied to the received email, and a draft email before being sent.

[0205] The content of the email is displayed in the mail display column 87b. The mail display column 87b has a display column for the date and time of sending and receiving, a display column for the subject of the email, and a display column for the body of the email. When an email is selected in the mail list image 87a, that email is displayed in the mail display column 87b. When a person in charge of the support agency sends an email to the support recipient, the person in charge of the support agency inputs and sends the email in the mail display column 87b.

[0206] Menu icons corresponding to operations related to the email are displayed in the mail operation menu column 87c. The menu icons include an icon for "New Creation", an icon for "Received Registration", an icon for "Reply Creation", and an icon for "Send".

[0207] When creating a new email addressed to the supported person, the person in charge at the support agency can create an email in the email display field 87b by clicking on the "New Creation" icon. When creating an email, the person in charge at the support agency can select and use a template prepared in advance on the management system 10. It is also possible to select and reuse an email sent in the past.

[0208] When the person in charge at the support agency replies to an email from the supported person, the person in charge at the support agency selects the email received from the supported person in the email list image 87a and clicks on the "Reply Creation" icon. As a result, the email received from the supported person is displayed in the email display field 87b, and the person in charge at the support agency can create a reply email by quoting the content of that email.

[0209] The email created in the email display field 87b is sent to the terminal 25 of the supported person by clicking on the "Send" icon. The content of the email sent to the terminal 25 of the supported person is recorded in the health guidance information 43b of the database 16.

[0210] Here, an email may be sent from the supported person to the email address of the person in charge at the support agency. In this case, that email is outside the management of the management system 10. The person in charge at the support agency can click on the "Received Registration" icon and specify the email from the supported person received by the person in charge at their own email address, thereby registering that email as a received email from the supported person. By this operation, the email from the supported person is recorded as health guidance information in the database 16 and can be displayed as a received email in the email list image 87a.

[0211] By using the email management screen 87, the person in charge at the support organization can easily manage the emails exchanged with the support target in specific health guidance, and can easily refer to those emails during specific health guidance. Therefore, it becomes possible for the person in charge at the support organization to provide more appropriate guidance to the support target.

[0212] (e) App Management: Refer to FIG. 16. When the "App Management" menu is selected in the menu display area 81a, the App management screen 88 is displayed on the support management screen 81. On the App management screen 88, it is possible to check information related to the results of specific health guidance input by the support target through the management App 26. Also, on the App management screen 88, the person in charge at the support organization can send a message to the management App 26 of the support target and can view the messages sent by the support target through the management App 26.

[0213] In this way, since the person in charge at the support organization can communicate with the support target through the management App 26, more appropriate guidance can be provided. Also, since it becomes possible to communicate more closely with the support target, it is possible to prevent the support target from dropping out during specific health guidance.

[0214] 1-5-3. Progress Management Screen for Health Check Administrators: Referring to FIGS. 20 and 21, the progress management screen 71 for health check administrators displayed on the terminal 20 of the health check administrator will be described. On the progress management screen 71 for health check administrators, a progress management menu image 90 is displayed. On the progress management menu image 90, the menus of "Progress Management" and "Statistical Information" are displayed selectably. Hereinafter, the screen transition of the progress management screen 71 when "Progress Management" and "Statistical Information" are selected will be described in order.

[0215] (3.1) Progress Management: Refer to FIG. 20. When the menu of "Progress Management" is selected in the progress management menu image 90 of the progress management screen 71 for the health check administrator, the first progress status statistics list 91 is displayed. In the first progress status statistics list 91, as statistical information indicating the status of specific health guidance for the supported persons with the supported persons linked to the health check administrator as the population, statistical information showing the breakdown of the number of people for each status of specific health guidance for the supported persons linked to the health check administrator is displayed.

[0216] When the health check administrator is a business operator, the statistical information of the persons belonging to the business operator is displayed. When the health check administrator is a health insurer, the statistical information of the subscribers of the health insurance operated by the health insurer is displayed. Note that the health insurer can display the statistical information for each business operator that subscribes to the insurance of the health insurer by designating the business operator on the progress management screen 71.

[0217] In the first progress status statistics list 91, for each "category of health guidance", the number of people in the items of "number of subjects", "number of unreserved first interviewers", "number of reserved first interviewers", "number of users", "number of completers", and "number of dropouts" is displayed, and the total number of people for each of these items is also displayed. Each item in the first progress status statistics list 91 is the same as the item in the first statistical information window 73 described in FIG. 11.

[0218] In the first progress status statistics list 91, when a cell showing the number of the statistical result is clicked, an individual status confirmation screen 92 is displayed in which the progress status of all the supported persons corresponding to that item can be listed. On the individual status confirmation screen 92, for each supported person, "affiliation", "name", "category of health guidance", "guidance status", and "progress status" are displayed. The individual status confirmation screen 92 may be provided with a display column for the ID of the supported person.

[0219] "Belonging" refers to the affiliation of the supported person among the enrolled businesses. "Guidance status" refers to the current status of the supported person in specific health guidance. The display content of the "Progress Status" on the Personal Status Confirmation Screen 92 is the same as the "Progress Status" in the Progress Status List 75t explained in Figure 13, and the implementation status for each implementation item of the specific health guidance is listed in chronological order. On the "Progress Status" of the Personal Status Confirmation Screen 92, similar to the "Progress Status" in the Progress Status List 75t, information indicating the current status such as "Completed" or "Scheduled" for each implementation item, as well as the implementation completion date or the scheduled implementation date, is displayed.

[0220] On the "Progress Status" of the Personal Status Confirmation Screen 92, similar to the "Progress Status" in the Progress Status List 75t, for each implementation item, information indicating the current status such as "Completed" or "Scheduled", as well as the implementation completion date or the scheduled implementation date, is displayed. On the "Progress Status" of the Personal Status Confirmation Screen 92, a progress icon 76 is displayed for each implementation item. A check mark is attached to the progress icon 76 when the implementation is completed. Also, a number indicating the number of reminder emails sent is displayed on the progress icon 76.

[0221] When the number displayed on the progress icon 76 is clicked, a reminder email information image 77a including a list of the scheduled reminder email sending dates or the actual sending dates, similar to that shown in Figure 13, is displayed. The health check administrator can grasp at a glance the sending status of the reminder emails to the supported person through the Personal Status Confirmation Screen 92 and can more appropriately grasp the status of the supported person.

[0222] Note that, in this embodiment, unlike the reminder email information image 77 shown in FIG. 13, the reminder email information image 77a is not provided with a reminder setting button BTg. This is because the management system 10 does not permit the health check administrator to change the settings for the conditions for sending reminder emails. However, in other embodiments, the reminder email information image 77a may be provided with a reminder setting button BTg, and the reminder management screen 84e may be displayed on the terminal 20 of the health check administrator so as to accept changes to the settings for the conditions for sending reminder emails from the health check administrator.

[0223] On the individual status confirmation screen 92, an email sending icon 93 is displayed for each support target person. The person in charge of the health check administrator can send an email to the corresponding support target person by clicking on the email sending icon 93.

[0224] (3.2) Statistical information: Referring to FIG. 21, when the "Statistical Information" menu is selected in the progress management menu image 90 of the progress management screen 71 for the health check administrator, the second progress status statistical list 95 is displayed.

[0225] In the second progress status statistical list 95, as statistical information indicating the status of specific health guidance for support target persons with the support target persons linked to the health check administrator as the population, statistical information showing the breakdown for each status of specific health guidance for the support target persons linked to the health check administrator as a percentage is displayed. In the second progress status statistical list 95, in addition to the "Number of Target Persons", "Number of Users", and "Number of Dropouts" common to the first progress status statistical list 91, the percentages of the "Number of Users" and "Number of Dropouts" with respect to the "Number of Target Persons" are shown as percentages.

[0226] The "number of target persons" in the First Progress Status Statistical List 91 and the Second Progress Status Statistical List 95 is the number obtained by excluding the number of persons who have dropped out of the target of specific health guidance due to reasons such as the start of medication or the loss of eligibility, similar to the "number of target persons" in the Second Statistical Information Window 74 explained in FIG. 12. In the Second Progress Status Statistical List 95, similar to the Second Statistical Information Window 74, the number of persons who have dropped out of the target of specific health guidance is displayed next to the "number of target persons".

[0227] In the Second Progress Status Statistical List 95, when a cell showing the number of the statistical result is clicked, a Personal Situation Confirmation Screen 92 is displayed, which lists the progress status of the supported target persons corresponding to that item in the same way as the First Progress Status Statistical List 91. Since the Personal Situation Confirmation Screen 92 is the same as that explained in FIG. 20, detailed explanation here is omitted.

[0228] As described above, the health check manager can easily grasp the progress status of specific health guidance for the supported target persons for whom the health check manager is responsible through the Progress Management Screen 71 for Health Check Managers. According to the First Progress Status Statistical List 91, the specific number of persons for each progress status can be grasped. Also, according to the Second Progress Status Statistical List 95, the persons receiving specific health guidance and the dropped-out persons can be intuitively grasped by percentage. Therefore, it becomes possible for the health check manager to manage specific health guidance more appropriately.

[0229] In addition, the health check manager can easily confirm the progress status of the supported target persons extracted by the Progress Status Statistical Lists 91 and 95 through the Personal Situation Confirmation Screen 92. Also, the schedule and actual results of sending reminder emails to the supported target persons can be easily grasped. Furthermore, the health check manager can easily confirm the reservation and implementation status of the first interview for specific health guidance through the Personal Situation Confirmation Screen 92. Therefore, the health check manager can grasp the situation of specific health guidance for the supported target persons more appropriately.

[0230] According to the management system 10, the health check manager can easily contact the support target person whose progress of specific health guidance can be grasped as described above from the perspective of the health check manager through the progress management screen 71 for the health check manager by using the mail function of the management system 10. By the health check manager arousing the attention of the support target person regarding specific health guidance, the awareness of the support target person regarding specific health guidance can be further improved, so that it is possible to further suppress the support target person from dropping out during the specific health guidance.

[0231] Although not shown in the figure, the terminal 20 of the health check manager can display an App management screen that can be linked with the management App 26 of the terminal 25 of the support target person, similar to the terminal 28 of the support institution. The health check manager can send a message regarding specific health guidance through the App management screen that can be linked with the management App 26 of the support target person specified by the progress management screen 71 for the health check manager. In this way, if the App management screen is displayed on the terminal 20 of the health check manager, the means of communication from the health check manager to the support target person increases, making it easier for the health check manager to manage specific health guidance.

[0232] 1-5-4. App operation screen: FIG. 22 is an explanatory diagram showing an example of an App operation screen 100 which is an operation screen of the management App 26 installed on the terminal 25 of the support target person.

[0233] The App operation screen 100 is provided with an input field 101 for measurement values. The support target person can input the measurement values of the abdominal circumference and weight measured by himself / herself into the input field 101 for measurement values. The input measurement values are transmitted to the management system 10 through the management App 26 by pressing the send button BTl, and are registered in the health guidance information 43b of the support target person in the database 16 with the transmission date and time as the measurement date and time.

[0234] On the App operation screen 100, a column 102 for "confirmation of action goal achievement" is provided. The person in need of support can input their own evaluation of the action goal in this column 102. In the example of Fig. 22, the person in need of support can input their own evaluation of the action goal in a selectable answer format. The evaluation input by the person in need of support is sent to the management system 10 through the management App 26 by pressing the send button BTl, and is registered in the health guidance information of the person in need of support in the database 16 with the sending date and time as the recording date and time.

[0235] On the App operation screen 100, a column 103 for "other confirmation items" is provided. The person in need of support can input these items in this column 103 and contact the person in charge of the support institution, for example, when there are changes in their own information or when they have questions for the person in charge of the support institution.

[0236] In the example of Fig. 22, in this column 103, it is possible to input in a selectable format whether there are changes in the insurance card information and the answers to questions about whether medication has started. Since these confirmation items are related to the qualification for receiving specific health guidance for the person in need of support, if the support institution can contact through the management App 26, it will be possible to respond more flexibly.

[0237] Furthermore, on the App operation screen 100, a column 104 for "comments from the person in charge" is provided. Messages from the person in charge of the support institution are displayed in this column 104. This makes it even easier for the person in need of support to receive information from the person in charge of the support institution through the management App 26. Therefore, it becomes possible to continue specific health guidance more smoothly.

[0238] In addition, although not shown in the figure, as described above, the person in need of support can request a reservation for the first interview through the App operation screen 100. Also, the person in need of support can participate in the first interview by online interview through the App operation screen 100. In this way, according to the management App 26, it is possible to provide an environment that makes it easier for the person in need of support to receive specific health guidance.

[0239] Summary of the present embodiment: As described above, according to the management server 11 of the present embodiment, the management system 10 capable of appropriately managing the specific health guidance can be easily constructed. According to the management system 10 of the present embodiment, an interactive management screen capable of acquiring and recording information that can be used for specific health guidance can be displayed on the terminal 28 of the support institution, so that the management of the implementation of specific health guidance by the support institution can be facilitated. In addition, the medical examination administrator can confirm the progress status of the specific health guidance of the support target person for whom the medical examination administrator is responsible through the progress management screen 71 for the medical examination administrator displayed on the terminal 20, and can send an email to the support target person. Therefore, it is easy for the medical examination administrator to actively participate in the efforts for the specific health guidance of the support target person, and it is possible to suppress the situation where the awareness of the support target person decreases and drops out during the specific health guidance.

[0240] 2. Other embodiments: The technology of the present disclosure is not limited to the configuration of the above-described embodiment, and can be modified as described below. In this specification, all the configurations described as other embodiments are positioned as an example of the form for implementing the present invention, similar to the above-described embodiment.

[0241] In the above embodiment, the network NW is not limited to the Internet. The network NW may be, for example, a LAN (Local Area Network) or a WAN (Wide Area Network).

[0242] The configuration of the data stored in the database 16 described in the above embodiment is only an example. Other data may be stored in the database 16, or a part of the above-described data may be omitted.

[0243] The management system 10 may provide management screens other than the management screen described in the above embodiment to each of the terminals 20, 25, and 28 of the medical check administrator, the support target person, and the support institution. The management screen provided by the management system 10 is not limited to the configuration described in the above embodiment. The medical check administrator may be able to check the usage history and usage frequency of the management App 26 by the support target person on the progress management screen.

Description of Signs

[0244] 10… Management system, 11… Management server, 12… Control unit, 13… Communication control unit, 15… Information storage unit, 16… Database, 18… Health check result analysis unit, 20… Terminal of the health check administrator, 21… Terminal of the medical insurer, 22… Terminal of the business operator, 25… Terminal of the support target person, 26… Management application program (Management App), 28… Terminal of the support organization, 30… Data management department, 31… Management processing department, 32… Account management department, 32… Functional department, 33… User interface providing department (UI providing department), 34… Reservation management department, 35… Progress management department, 36… Support management department, 37… Mail management department, 38… App management department, 41… Health check administrator information, 41a… Insurer information, 41b… Business operator information, 42… Support organization information, 43… Support target person information, 43a… Attribute information, 43b… Health guidance information, 44a… Health check result information, 44b… Reservation information, 44c… Support plan information, 44d… Progress information, 44e… Performance information, 44f… Support record information, 44g… Mail information, 44h… App management information, 45… Management information, 50… Reservation management screen for support target persons, 51… Reservation management screen for support organizations, 52… Reservation calendar image, 53… Reservation time zone image, 54… Schedule display image, 55… Reservation information window, 56… Reservation person information column, 60… Support plan management screen, 61… Support plan menu image, 62… First search window, 64… Second search window, 70… Progress management screen for support organizations, 71… Progress management screen for health check administrators, 72… Progress management menu image, 73… First statistical information window, 74… Second statistical information window, 75… Personal situation window, 76… Progress icon, 77… Reminder mail information image, 78… Reminder status window, 79… Reminder calendar image, 80… Support management screen for support target persons, 81… Support management screen for support organizations, 81a… Menu display area, 81b… Target person information display area, 81c… Support display area, 82… Support menu image, 83… Support target person selection screen, 83r… Registration screen, 84… Personal support screen, 84a… Performance display column, 84b… Measurement value display column, 84c… Action goal display column, 84d… Health guidance information display column, 84e… Reminder management screen, 84f… Telephone management screen, 84i… Contact icon, 84rm… Reminder performance image, 84tl… Telephone management image, 85… Health check result reference screen, 85a… Analysis result display screen, 86… Inquiry support screen, 87… Mail management screen, 87a… Mail list image87b…Mail display column, 87c…Mail operation menu column, 90…Progress management menu image, 92…Personal status confirmation screen, 93…Mail sending icon, 100…App operation screen, 101, 102, 103, 104…Columns, TI…Tag image, NW…Network, CLa…Plan column, CLb…Achievement column, BTa…Reservation request button, BTb…Questionnaire button, BTc…Analysis button, BTd…Confirmation button, BTe…Conference room setting button, BTf…Search button, BTg…Reminder setting button, BTh…First setting button, BTi…Second setting button, BTj…Update button, BTk…Add button, BTl…Send button,

Claims

1. A management server that constitutes a management system for managing specific health guidance provided by a support institution to support recipients extracted by specific health checkups wherein a communication control unit that controls communication between the terminal of the support recipient, the terminal of the support institution, and the terminal of the health check manager who has entrusted the support institution with the implementation of the specific health guidance through a network; a data management unit that manages support recipient information including attribute information that is information regarding the attributes of the individual support recipient and health guidance information that indicates records of reservations, plans, progress status, results, and guidance content of the specific health guidance for the support recipient on a database connected to the management server; a management processing unit that displays a management screen including information related to the specific health guidance on the terminal that has logged in to the management system and accepts input from the logged-in terminal through the management screen; comprising the management processing unit (i) a function of displaying the management screen including information generated based on the support recipient information on the terminal of the support institution that has logged in to the management system and reflecting the input content received through the management screen from the terminal of the support institution in the support recipient information; (ii) a function of displaying the management screen including information indicating the progress status of the specific health guidance of the support recipient generated based on the health guidance information on the terminal of the health check manager who has logged in to the management system and accepting the transmission of an email or message input from the terminal of the health check manager to the terminal of the support recipient through the management screen; A management server having the above functions.

2. The management server according to Claim 1, wherein the management processing unit generates statistical information indicating the status of the specific health guidance of the support recipient with the support recipients linked to the health check manager as a population based on the health guidance information and displays it on the management screen of the terminal of the health check manager.

3. The management server according to Claim 1, wherein the management processing unit generates a transmission schedule for reminder emails to be sent to the terminal of the support recipient to prompt the implementation of the implementation items of the specific health guidance based on preset transmission conditions and sends the reminder emails according to the transmission schedule; and has a function of recording the transmission schedule and the transmission results of the reminder emails in the health guidance information. A management server that causes the terminal of the health check manager to display the management screen showing the transmission schedule and the transmission results. [

4. ] The management server according to claim 3, wherein the management processing unit has a function of accepting, as the transmission condition, a setting of the number of times of sending the reminder email for each implementation item of specific health guidance, and a function of generating a transmission schedule of the reminder email based on the setting of the number of times of sending, A management server. [

5. ] The management server according to claim 1, wherein the management processing unit has a function of registering an email exchanged between the support target person and the person in charge of the support organization in the health guidance information, and a function of causing the terminal of the support organization to display the management screen including a mail list image in which the records of the transmission and reception of emails exchanged between the person in charge of the support organization and the support target person are listed in chronological order, and causing the management screen to display the content of the email selected on the mail list image. A management server. [

6. ] The management server according to claim 1, wherein the management processing unit can communicate with a management application program pre-installed on the terminal of the support target person, and reflects information input from the terminal of the support target person through the management application program and transmitted to the management system in the support target person information. [

7. ] The management server according to claim 1, wherein the management processing unit has a function of accepting an input of a desired date and time for the first interview of the health guidance from the terminal of the support target person who has logged in to the management system and reflecting it in the health guidance information, a function of displaying the desired reservation date and time on the management screen of the terminal of the support organization, and determining a reservation for the first interview at the desired reservation date and time according to an input received from the terminal of the support organization through the management screen and registering it in the health guidance information, and a function of sending an email notifying the terminal of the support target person of the confirmation of the reservation for the first interview according to an input received from the terminal of the support organization through the management screen. A management server. [

8. ] The management server according to claim 7, wherein the management processing unit has a function of displaying, on the management screen of the terminal of the health check manager, information indicating the reservation and the implementation status of the first interview of the health guidance. [

9. ] The management server according to claim 1, wherein The health guidance information includes the health examination result information indicating the results of the specific health examinations for a predetermined number of years. The management server is connected to a health examination result analysis unit having a function of outputting an analysis result including a prediction of the future health state of the support target person, using the input health examination result information and the information on the current health state of the support target person included in the health guidance information. The management processing unit is a management server that displays, on the management screen, information indicating the future health state of the support target person based on the analysis result.

10. The management server according to claim 1, wherein the management processing unit displays, on the management screen, an image indicating the progress status in which a series of implementation items of the specific health guidance are arranged in chronological order, and the image indicating the progress status includes at least the scheduled date of implementation, the completion date of implementation, and the information on the implementation content for each of the implementation items.

11. A management system for managing specific health guidance provided by a support institution for a support target person extracted by a specific health examination, comprising the management server according to any one of claims 1 to 10, and the database connected to the management server. A management system.

12. A management method executed in a management system for managing specific health guidance provided by a support institution for a support target person extracted by a specific health examination, wherein a computer of the management system generates a management screen including information generated based on support target person information managed on a database, the information including attribute information that is information on the attributes of the support target person individual, and health guidance information indicating the reservation, plan, progress status, guidance content, and results of the specific health guidance for the support target person; and the computer of the management system causes a terminal of the support institution that has logged in to the management system to display the management screen, and reflects the input content received through the management screen from the terminal of the support institution in the support target person information of the database. The computer of the management system causes a terminal of a health check manager who has logged in to the management system and has entrusted the support institution with the implementation of the specific health guidance to display the management screen including information indicating the progress status of the support target person for the specific health guidance generated based on the health guidance information, and transmits an email or a message input from the terminal of the health check manager through the management screen to the terminal of the support target person; A management method comprising the above.

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