The invention belongs to the technical field of service management platforms of pension institutions, and provides a digital intelligent journey service management platform for old people in a pension institution, and the platform comprises an old people port which provides a one-key call service reservation function; a service reminding function; a
health assessment function; the medical seeking function is facilitated; the
footprint function is realized; the
nursing end has a calling early warning function; a
health assessment function; a doctor-seeing
transfer function; and an opinion feedback function. According to the invention, through various functional designs of the elderly port and the
nursing end, the service response speed is obviously improved, a personalized health management scheme is provided,
nursing resources are reasonably distributed and optimized, potential
health problems are predicted and prevented, and comfortable and personalized comprehensive
service experience is realized; therefore, the
life quality of the old people is effectively improved, the operation cost of a pension institution is reduced, and convenient, accessible, safe, reliable and
sustainable development of comprehensive services of the pension institution is promoted.