Information provision system, information provision method, information provision program, and AI agent

Abstract

This system provides information provision methods, information provision programs, and an AI agent that can help avoid risks related to product regulations and internal rules, and act as a consultant when formulating product promotional strategies and creating packaging. [Solution] An information provision system configured with an AI agent, the AI ​​agent comprising: information collection means for collecting regulatory information regarding product regulations and rule information regarding internal company rules; processing execution means for executing processing in response to prompts regarding the product; and infringement determination means for determining whether or not the product may violate the regulations or internal company rules based on the regulatory information and rule information when the processing execution means executes processing, and notifying the system of the possibility of infringement if it is determined that the product may violate the regulations or internal company rules.

Description

Technical Field

[0001] The present invention relates to an information providing system, an information providing method, an information providing program using an AI agent, and an AI agent.

Background Art

[0002] 1] Conventionally, there has been proposed a generative AI system having a simple check function from the viewpoints of law, compliance, and security, including means for functioning as a person with whom a business planner can consult when executing a plan, means for providing answers to concerns, and means for providing information on laws and regulations related to plan execution (see, for example, Patent Document 1).

Prior Art Documents

Patent Documents

[0003]

Patent Document 1

Summary of the Invention

Problems to be Solved by the Invention

[0004] However, although the conventional system can provide information on laws and regulations related to plan execution, it has a problem that its application range is limited because it is intended for answering when a business planner executes a plan.

[0005] In view of such circumstances, the present invention can notify the possibility of conflict with regulations on the product and internal rules of the company in the process of executing processing for a prompt regarding the product, can avoid risks related to regulations on the product and internal rules of the company, and provides an information providing system, an information providing method, an information providing program, and an AI agent that can serve as a consultation partner when formulating a sales promotion measure for the product or producing a package.

Means for Solving the Problems

[0006] The information provision system according to the present invention is an information provision system configured to have an AI agent, the AI ​​agent comprising: information collection means for collecting regulatory information concerning product regulations and rule information concerning internal company rules; processing execution means for executing processing in response to prompts concerning the product; and infringement determination means for determining whether or not the product may violate the regulations or internal company rules based on the regulatory information and rule information when the processing execution means executes the processing, and notifying the system of the possibility of infringement if it is determined that the product may violate the regulations or internal company rules. The regulatory information includes regulatory information regarding containers and packaging of products regulated by law, the rule information includes rule information regarding containers and packaging of products prohibited by company rules, the prompts regarding products include a command to give the AI ​​agent the task of generating containers and packaging for a specific product, or a command to give the AI ​​agent the task of formulating promotional measures for a specific product, the information gathering means collects the regulatory information from multiple websites and stores it in the storage means, and retrieves the rule information from the storage means, and the infringement determination means, in the process of the processing execution means searching for a solution to the task or generating the solution, the regulatory information and the prior information stored in the storage means The processing execution means refers to the rule information and performs a determination process to determine whether or not there is information corresponding to the regulatory information or rule information in the information obtained by searching for a solution to the problem or in the information generated by the processing execution means. If the infringement determination means determines, as a result of the determination process, that there is a possibility of infringing on the product regulations, it transmits information indicating the possibility of infringing on the product regulations and the corresponding regulatory information to the terminal used by the user who entered the prompt. If the infringement determination means determines, as a result of the determination process, that there is a possibility of infringing on the company's product rules, it transmits information indicating the possibility of infringing on the company's rules and the corresponding rule information to the terminal used by the user who entered the prompt. This is an information provision system characterized by the following features.

[0007] Furthermore, the information provision method according to the present invention is A I An information provision method performed using an agent, wherein the AI ​​agent comprises: an information gathering step of collecting regulatory information regarding product regulations and rule information regarding internal company rules; a processing execution step of performing processing in response to a prompt regarding the product; and a conflict determination step of determining whether the product may conflict with the regulations or internal company rules based on the regulatory information and rule information when the processing execution step performs the processing, and notifying the agent of the possibility of conflict if it is determined that the product may conflict with the regulations or internal company rules. At least it is feasible. , The regulatory information includes regulatory information regarding containers and packaging of products regulated by law, the rule information includes rule information regarding containers and packaging of products prohibited by company rules, the prompts regarding products include a command to give the AI ​​agent the task of generating containers and packaging for a specific product, or a command to give the AI ​​agent the task of formulating promotional measures for a specific product, the information gathering step collects the regulatory information from multiple websites and stores it in a storage means, and retrieves the rule information from the storage means, and the conflict determination step, in the process in which the processing execution step searches for a solution to the task or generates a solution, retrieves the regulatory information and rule information stored in the storage means The process execution step refers to the information obtained by searching for solutions to the problem in the process execution step, and performs a determination process to determine whether or not there is information that corresponds to the regulatory information or rule information in the information generated in the process execution step. If the result of the determination process determines that there is a possibility of violating product regulations, the conflict determination step transmits information indicating the possibility of violating product regulations and the corresponding regulatory information to the terminal used by the user who entered the prompt. If the result of the determination process determines that there is a possibility of violating internal company rules, the conflict determination step transmits information indicating the possibility of violating internal company rules and the corresponding rule information to the terminal used by the user who entered the prompt. This is an information provision method characterized by the following features.

[0008] Furthermore, the information provision program according to the present invention is A IA program for an information provision system configured with an agent, wherein the AI ​​agent, which is a computer, functions as an information gathering means for collecting regulatory information regarding product regulations and rule information regarding internal company rules; a processing execution means for executing processing in response to prompts regarding the product; and a conflict determination means for determining whether the product may conflict with the regulations or internal company rules based on the regulatory information and rule information when the processing execution means executes the processing, and notifying the potential conflict if it is determined that the product may conflict with the regulations or internal company rules. height , The regulatory information includes regulatory information regarding containers and packaging of products regulated by law, the rule information includes rule information regarding containers and packaging of products prohibited by company rules, the prompts regarding products include a command to give the AI ​​agent the task of generating containers and packaging for a specific product, or a command to give the AI ​​agent the task of formulating promotional measures for a specific product, the information gathering means collects the regulatory information from multiple websites and stores it in the storage means, and retrieves the rule information from the storage means, and the infringement determination means, in the process in which the processing execution means searches for a solution to the task or generates a solution, the regulatory information stored in the storage means and the The processing execution means refers to the rule information and performs a determination process to determine whether or not there is any information corresponding to the rule information in the information obtained by searching for a solution to the problem or in the information generated by the processing execution means. If the conflict determination means determines, as a result of the determination process, that there is a possibility of conflicting with the product regulations, it transmits information indicating the possibility of conflicting with the product regulations and the corresponding rule information to the terminal used by the user who entered the prompt. If the conflict determination means determines, as a result of the determination process, that there is a possibility of conflicting with the company's product rules, it transmits information indicating the possibility of conflicting with the company's rules and the corresponding rule information to the terminal used by the user who entered the prompt. This is an information provision program characterized by the following features.

[0009] Furthermore, the AI ​​agent according to the present invention is an AI agent that acts as a substitute for a human and has the ability to learn and make decisions on its own, and the computer functions as an information gathering means for collecting regulatory information regarding product regulations and rule information regarding internal company rules, a processing execution means for executing processing in response to prompts regarding the product, and a conflict determination means that, when the processing execution means executes the processing, determines whether or not there is a possibility of conflict with the product regulations or internal company rules based on the regulatory information and rule information, and notifies of the possibility of conflict if it is determined that there is a possibility of conflict with the product regulations or internal company rules. height , The regulatory information includes regulatory information regarding containers and packaging of products regulated by law, the rule information includes rule information regarding containers and packaging of products prohibited by company rules, the prompts regarding products include a command to give the AI ​​agent the task of generating containers and packaging for a specific product, or a command to give the AI ​​agent the task of formulating promotional measures for a specific product, the information gathering means collects the regulatory information from multiple websites and stores it in the storage means, and retrieves the rule information from the storage means, and the infringement determination means, in the process in which the processing execution means searches for a solution to the task or generates a solution, the regulatory information stored in the storage means and the The processing execution means refers to the rule information and performs a determination process to determine whether or not there is any information corresponding to the rule information in the information obtained by searching for a solution to the problem or in the information generated by the processing execution means. If the conflict determination means determines, as a result of the determination process, that there is a possibility of conflicting with the product regulations, it transmits information indicating the possibility of conflicting with the product regulations and the corresponding rule information to the terminal used by the user who entered the prompt. If the conflict determination means determines, as a result of the determination process, that there is a possibility of conflicting with the company's product rules, it transmits information indicating the possibility of conflicting with the company's rules and the corresponding rule information to the terminal used by the user who entered the prompt. This AI agent has the following characteristics. [Effects of the Invention]

[0010] The information provision system, information provision method, information provision program, and AI agent according to the present invention can provide excellent benefits, such as notifying potential conflicts with regulations or internal rules regarding a product during the process of processing prompts related to the product, avoiding risks related to regulations or internal rules regarding the product, and acting as a consultant when formulating promotional strategies or producing packaging for the product. [Brief explanation of the drawing]

[0011] [Figure 1] This is a schematic diagram showing an overview of the information provision system 10 according to this embodiment. [Figure 2] This is a system configuration diagram showing an example of the configuration of the information provision system 10 according to this embodiment. [Modes for carrying out the invention]

[0012] The information provision system 10 according to an embodiment of the present invention will be described below with reference to the drawings.

[0013] <System Overview> First, an overview of the information provision system 10 according to this embodiment will be described using Figure 1. Figure 1 is a schematic diagram showing an overview of the information provision system 10 according to this embodiment.

[0014] The information provision system 10 is an information provision system configured to have an AI agent 12, wherein the AI ​​agent 12 comprises: an information collection means 12a that collects regulatory information RGI regarding product regulations and rule information RLI regarding internal company rules; a processing execution means 12b that performs processing on a prompt PRM regarding a product; and a conflict determination means 12c that, when the processing execution means 12b performs processing, determines whether or not the product may conflict with the regulations or internal company rules based on the regulatory information RGI and rule information RLI, and notifies the system of the possibility of conflict if it determines that the product may conflict with the regulations or internal company rules.

[0015] According to the information provision system 10, in the process of processing prompts regarding a product, it is possible to be notified of potential conflicts with regulations or internal rules regarding the product, thereby enabling the avoidance of risks related to regulations and internal rules regarding the product, and providing a point of contact for consultation when formulating promotional strategies or producing packaging for the product.

[0016] Here, a "prompt" refers to the instructions or questions given by a user to a system. For example, it includes the AI prompt given to a generative AI, the command prompt that gives instructions by a command, etc.

[0017] Also, an "AI agent" is a system that operates as an agent for a human, has the ability to learn and make judgments on its own, and is a system that integrates various AI technologies for complex problem-solving. When, for example, a question (prompt) is given by a user, the AI agent searches for an answer to the question, generates an answer, and outputs the answer to the question. Also, for example, when a task (prompt) is given by a user, the AI agent searches for a solution to the task, generates a solution, and outputs the solution to the task.

[0018] Also, "regulation of products" refers to regulations regarding the name, label, container, packaging, raw materials, additives, sales, export, import, etc. of products, and "regulation of products" includes "regulations defined by laws and regulations". Here, "laws and regulations" refer to laws, orders, cabinet orders (enforcement orders), ministry ordinances (enforcement regulations), rules, etc. Examples of "laws and regulations" include the Pharmaceutical Affairs Law, the Food Labeling Law, the Premiums and Gifts Display Law, the Food Hygiene Law, the Personal Information Protection Law, the Copyright Law, the Patent Law, the Design Law, the Trademark Law, etc.

[0019] Also, "regulation information RGI" refers to information regarding the regulation of products. Examples of "regulation information RGI" include information on the label of products regulated by the Pharmaceutical Affairs Law, the Food Labeling Law, the Premiums and Gifts Display Law, etc., information on the raw materials and additives of products regulated by the Food Hygiene Law, etc., information on products whose sales, export, import, etc. are regulated by the Food Hygiene Law, etc., information on the packaging of products regulated by the Copyright Law (which constitutes an infringement of copyright), information on the container of products regulated by the Patent Law or the Design Law (which constitutes an infringement of patent rights or design rights), information on the label of products regulated by the Trademark Law (which constitutes an infringement of trademark rights), etc.

[0020] In addition, the "company's rules" refer to the internal rules, employment rules, unique internal rules, etc. within a specific company, and the "rule information RLI" refers to information related to the company's rules. Examples of the "rule information RLI" include information that violates internal rules, employment rules, internal rules, or corporate ethics, information related to matters prohibited by laws, regulations, rules, contracts, etc., information related to cases found to violate laws in court, information related to past accidents and incidents, information based on past failure examples, information related to product recalls and defects, etc.

[0021] Note that the information providing system 10 may include storage means storing purchase information of products, and when the conflict determination means 12c determines that there is a possibility of conflict with product regulations or the company's rules, it may provide the purchase information related to the product.

[0022] With such a configuration, not only the possibility of conflict but also purchase information related to products that may conflict with product regulations or the company's rules (for example, purchasers, purchase histories) can be provided, and the convenience of users can be improved, such as performing after-follow-up on the purchasers of the corresponding products.

[0023] In addition, the product regulations are regulations defined by laws, and the laws may include the Pharmaceutical Affairs Law, the Food Labeling Law, and the Premium Labeling Law.

[0024] With such a configuration, products that may conflict with the Pharmaceutical Affairs Law, the Food Labeling Law, and the Premium Labeling Law can be grasped in advance, and risks can be reduced.

[0025] In addition, the company's rules may include rules related to the Pharmaceutical Affairs Law, the Food Labeling Law, and the Premium Labeling Law.

[0026] With such a configuration, products that may conflict with the company's rules related to the Pharmaceutical Affairs Law, the Food Labeling Law, and the Premium Labeling Law can be grasped in advance, and risks can be reduced.

[0027] Furthermore, if the infringement determination means determines that there is a possibility of infringing upon the regulations or internal rules of the product, it may also provide a method to circumvent the regulations or internal rules of the product as a response to a prompt regarding the product.

[0028] This configuration allows users to learn how to circumvent product regulations or internal rules, enabling them to take countermeasures against those regulations and improving user convenience.

[0029] Furthermore, the information provision system 10 may also function as a point of contact for consultation when formulating promotional strategies for products or producing packaging.

[0030] This configuration reduces the risks involved in formulating promotional strategies and producing packaging for products.

[0031] Here, "sales promotion measures" refer to strategies and measures for conducting sales promotion, such as placing mass advertisements, using transit advertising and digital signage, placing internet advertisements, managing social media and conducting campaigns, distributing product samples, holding experiential events and demonstrations, distributing discount coupons and vouchers, and awarding points.

[0032] <Example of system configuration> Next, an example of the configuration of the information provision system 10 according to this embodiment will be described using Figure 2. Figure 2 is a system configuration diagram showing an example of the configuration of the information provision system 10 according to this embodiment.

[0033] The information provision system 10 can be configured, for example, to include a system terminal 12 that controls the entire system, and a plurality of websites 14 and external terminals 16 that are connected to the system terminal 12 via a network NW so that they can communicate with each other.

[0034] System terminal 12 is a terminal that constitutes the AI ​​agent and controls the entire information provision system 10. It is composed of a conventionally known server or personal computer. In this example, system terminal 12 is composed of one server, but it may be composed of multiple servers or personal computers. The hardware configuration of system terminal 12 and the programs that system terminal 12 executes will be described later.

[0035] The multiple websites 14 consist of websites A14a, B14b, ..., and website X. The types of websites that make up the multiple websites 14 are not particularly limited, but include, for example, websites managed by public institutions such as countries or governments, websites owned by companies, websites with search engines implemented, and websites with AI agents implemented. One, several, or all of the websites that make up the multiple websites 14 may be websites or databases that are interconnected with the system terminal 12 via a local network (e.g., LAN or P2P).

[0036] External terminals 16 are devices used by users of the information provision system 10 (individuals or specific groups of people (teams, departments, companies, etc.)), and consist of personal computers, tablets, smartphones, etc. The type of external terminal 16 is not particularly limited, but examples include smartphones, personal computers, and tablets used by individuals, or smartphones, personal computers, and tablets used by employees of a company, etc.

[0037] The network NW is a line that allows system terminals 12, websites 14, and external terminals 16 to communicate with each other, and typically consists of a WAN (Wide Area Network), also known as the Internet. The network NW may be wired or wireless, a LAN (Local Area Network), a dedicated line such as a VPN (Virtual Private Network), or a combination of these lines.

[0038] <System Terminal / Hardware Configuration Example> Next, we will describe an example of the hardware configuration of system terminal 12.

[0039] As shown in Figure 2, the system terminal 12 is configured to include, for example, a CPU 21, and a ROM 22, RAM 23, external storage drive 25, storage device 26, input device 27, display device 28, communication unit 29, etc., all connected to the CPU 21 via a bus.

[0040] The CPU 21 is a control means that controls the entire system terminal 12, and performs processes such as executing application programs and operating systems (OS) stored in ROM 22 and storage devices 26, and storing data and files necessary for program execution in RAM 23 and storage devices 26.

[0041] ROM22 is a storage means for storing basic I / O programs and various data, and is composed of, for example, PROM, flash memory, etc. RAM23 is a storage means for temporarily storing data, and is composed of, for example, SDRAM, DRAM, etc. External storage drive25 is a control means that can read and write data to recording media 24 such as magnetic tape, DVD, etc., and is composed of, for example, magnetic tape storage, DVD drive, etc.

[0042] The storage device 26 is a storage means for storing application programs, the OS, control programs, related programs, various information, etc., and is composed of, for example, a hard disk drive (HDD), a solid-state drive (SDD), etc. The input device 27 is for inputting commands (instructions), etc., to the system terminal 12, and is composed of, for example, a keyboard, a pointing device (mouse, etc.), a touch panel, etc.

[0043] The display device 28 displays commands input by the input device 27, the response output of the system terminal 12 to those commands, and various other displays, and is composed of, for example, a liquid crystal display, plasma display, organic EL, etc. The communication unit 29 is a control means that controls communication with the website 14 and external terminals 16, etc. via the network NW, and is composed of, for example, a communication card, etc.

[0044] <Management terminal / function> Next, we will explain the functions of the system terminal 12.

[0045] The storage device 26 of the system terminal 12 stores a program (information provision program) that enables the system terminal 12 to function as an information gathering means 12a, a processing execution means 12b, and a conflict determination means 12c.

[0046] <Management terminal / Function / Information collection method> Next, we will describe the information gathering means 12a.

[0047] The information gathering means 12a is a means for collecting regulatory information RGI regarding product regulations and rule information RLI regarding internal company rules. In this example, it consists of a program stored in the storage device 26 of the system terminal 12, and the storage device 26, etc.

[0048] The information gathering means 12a crawls multiple websites 14 (website A14a, website B14b, ..., website X) at predetermined intervals, collects regulatory information RGI related to product regulations, and stores it in the storage device 26.

[0049] Here, "product regulations" refer to regulations concerning the name, labeling, containers, packaging, raw materials, additives, sales, exports, imports, etc., of products, and "product regulations" include "regulations stipulated by law." Here, "laws and regulations" refer to laws, orders, cabinet orders (enforcement orders), ministerial ordinances (enforcement regulations), rules, etc. Examples of "laws and regulations" include the Pharmaceuticals and Medical Devices Act, the Food Labeling Act, the Premiums and Representations Act, the Food Sanitation Act, the Personal Information Protection Act, the Copyright Act, the Patent Act, the Design Act, and the Trademark Act.

[0050] Furthermore, "Regulatory Information (RGI)" refers to information regarding the regulation of a product. Examples of "Regulatory Information (RGI)" include information on product labeling regulated by the Pharmaceuticals and Medical Devices Act, the Food Labeling Act, the Premiums and Representations Act, etc.; information on raw materials and additives of products regulated by the Food Sanitation Act, etc.; information on products whose sale, export, import, etc. is regulated by the Food Sanitation Act, etc.; information on product packaging regulated by the Copyright Act (constituting copyright infringement); information on product containers regulated by the Patent Act and the Design Act (constituting patent rights and design rights infringement); and information on product labeling regulated by the Trademark Act (constituting trademark rights infringement).

[0051] Furthermore, the information gathering means 12a acquires rule information RLI concerning internal company rules from a storage means (for example, a storage device 26) in which the rule information RLI is stored. Here, "internal company rules" refers to internal company rules, work rules, company-specific rules, etc., within a particular company, and "rule information RLI" refers to information concerning internal company rules. Examples of "rule information RLI" include information that violates internal company rules, work rules, internal company rules, or corporate ethics, information on matters prohibited by laws, regulations, rules, contracts, etc., information on cases in court where legal violations have occurred, information on accidents and incidents that have occurred in the past, information based on past failures, and information on product recalls and defects.

[0052] <Management terminal / function / processing execution means> Next, the processing execution means 12b will be described.

[0053] The processing execution means 12b is a means for executing processing in response to prompts regarding products, and in this example, it is composed of a program stored in the storage device 26 of the system terminal 12, or the storage device 26, etc.

[0054] The processing execution means 12b acquires prompt PRMs entered by users of the information provision system 10 (individuals or specific groups of multiple people (teams, departments, companies, etc.)) using an external terminal 16, associates the acquired prompt PRMs with the user's ID, and stores them in the storage device 26.

[0055] Here, "prompt PRM" refers to the information (data) of commands and questions entered by the user of the information provision system 10 using the input means (keyboard, pointing device (mouse, etc.), touch panel, microphone, etc.) of the external terminal 16. The data format of "prompt PRM" is not particularly limited and may be any of the following: text data, audio data, still image data, video data, file, etc.

[0056] Examples of "prompt PRM" include text data such as commands and questions to the information provision system 10, audio data, files uploaded by users, still image data, or video data. Furthermore, "product-related prompts" include, for example, questions or inquiries to the AI ​​agent 12 about a specific product, commands to the AI ​​agent 12 to generate the name, labeling, container, packaging, etc., of a specific product, and commands to the AI ​​agent 12 to formulate promotional strategies for a specific product as a task.

[0057] Here, "sales promotion measures" refer to strategies and measures for conducting sales promotion, such as placing mass advertisements, using transit advertising and digital signage, placing internet advertisements, managing social media and conducting campaigns, distributing product samples, holding experiential events and demonstrations, distributing discount coupons and vouchers, and awarding points.

[0058] When a user provides a question (prompt), the processing execution means 12b searches for an answer to the question or generates an answer, and outputs an answer to the question. Also, for example, when a user provides a task (prompt), it searches for or generates a solution to the task, and outputs a solution to the task.

[0059] <Management terminal / Function / Method for determining conflict> Next, the conflict determination means 12c will be described.

[0060] The infringement determination means 12c determines whether or not a product may infringe upon the regulations or internal rules RLI based on the regulatory information RGI and rule information RLI when the processing execution means 12b performs processing, and notifies the system of the possibility of infringement if it determines that there is a possibility of infringement of the product's regulations or internal rules RLI. In this example, it is composed of a program stored in the storage device 26 of the system terminal 12, or the storage device 26, etc.

[0061] The infringement determination means 12c determines whether or not there is any information in the information obtained by the processing execution means 12b when searching for a solution to the problem, or in the information generated, that corresponds to the regulatory information RGI or rule information RLI stored in the storage device 26.

[0062] If there is any information that falls under regulatory information RGI or rule information RLI, it is determined that the product may violate regulations or internal rules, and the information indicating that the product may violate regulations or internal rules, along with the corresponding regulatory information RGI or rule information RLI, is stored in the storage device 26 in association with the user's ID.

[0063] For example, if a command (prompt) to generate packaging for a specific product is given to the processing execution means 12b, the conflict determination means 12c determines whether or not there is any information in the information obtained by the processing execution means 12b by searching for a solution to the problem (generating packaging for a specific product) or in the generated information that corresponds to regulatory information RGI or rule information RLI stored in the storage device 26 (for example, information on product labeling regulated by the Pharmaceuticals and Medical Devices Act).

[0064] Then, if there is information that falls under the category of regulatory information (RGI), it is determined that the product may violate regulations, and information indicating that the product may violate regulations (for example, a warning that it may violate the Pharmaceuticals and Medical Devices Act) and the corresponding regulatory information (RGI) (for example, information regarding the labeling of products regulated by the Pharmaceuticals and Medical Devices Act) are transmitted to the external terminal 16 used by the user.

[0065] Furthermore, if, for example, a command (prompt) is given to the processing execution means 12b to formulate a promotional strategy for a specific product, the infringement determination means 12c determines whether or not there is information in the information obtained by the processing execution means 12b by searching for a solution to the problem (formulating a promotional strategy for a specific product) or the information generated that corresponds to the regulatory information RGI stored in the storage device 26 (for example, information on the container of a product that is regulated by the Design Act (infringing design rights)).

[0066] Then, if there is information that falls under the category of regulatory information RGI, the system determines that there is a possibility of violating product regulations and transmits information indicating that there is a possibility of violating product regulations (for example, a warning that there is a possibility of infringing design rights) and the corresponding regulatory information RGI (for example, information on the product container that is regulated under the Design Act (and thus infringes design rights)) to the external terminal 16 used by the user.

[0067] Furthermore, if, for example, a command (prompt) is given to the processing execution means 12b to generate a label for the packaging of a specific product (e.g., a diet pill), the infringement determination means 12c determines whether or not there is any information in the information obtained by the processing execution means 12b by searching for a solution to the problem (label for the packaging of a diet pill) or in the generated information that corresponds to the regulatory information RGI or rule information RLI stored in the storage device 26 (for example, a representation that is not clearly defined in the Pharmaceuticals and Medical Devices Act (it is a gray area), but is prohibited by company regulations (for example, an image showing both a fat character and a thin character side by side)).

[0068] If there is any information that falls under the category of Rule Information RLI, the system determines that it may violate internal regulations and transmits information indicating the potential for violation of internal regulations (for example, a warning that it may violate internal regulations concerning the Pharmaceuticals and Medical Devices Act) and the corresponding Rule Information RLI (for example, information regarding product labeling prohibited by internal regulations concerning the Pharmaceuticals and Medical Devices Act) to the external terminal 16 used by the user.

[0069] In this example, during the process of processing prompts related to a product, it is possible to be notified of potential conflicts with regulations or internal rules regarding the product, thereby avoiding risks related to those regulations and internal rules, and to have a partner to consult when formulating promotional strategies or designing packaging for the product.

[0070] Furthermore, the system may include a storage means (for example, the storage device 26 shown in Figure 2) that stores product purchase information (for example, POS data including purchaser and purchase history), and the infringement determination means 12c may provide purchase information (for example, purchaser and purchase history) related to the product if it determines that the product may be in violation of product regulations or internal rules.

[0071] With this configuration, it becomes possible to provide not only information about potential infringements, but also purchasing information (e.g., purchaser, purchase history) related to products that may violate product regulations or internal rules, thereby improving user convenience, such as providing after-sales support to product purchasers.

[0072] Furthermore, if the infringement determination means 12c determines that there is a possibility of infringement of product regulations or internal rules, it may, as a response to prompts regarding the product, present a way to circumvent the product regulations or internal rules (for example, a message recommending that the product label be changed to a lawful label as stipulated in the Pharmaceuticals and Medical Devices Act, or a message recommending that the design of the product container be changed because the container may infringe on design rights).

[0073] This configuration allows users to learn how to circumvent product regulations or internal rules, enabling them to take countermeasures against those regulations and improving user convenience.

[0074] <Information Provision System / Summary> As described above, the information provision system according to this embodiment (for example, the information provision system 10 shown in Figures 1 and 2) is an information provision system configured to have an AI agent (for example, the AI ​​agent 12 shown in Figure 1, the system terminal 12 shown in Figure 2), and the AI ​​agent provides information on regulatory information concerning product regulations (for example, information on product labeling regulated by the Pharmaceuticals and Medical Devices Act, the Food Labeling Act, the Premiums and Representations Act, etc.; information on raw materials and additives of products regulated by the Food Sanitation Act, etc.; information on products whose sale, export, import, etc. is regulated by the Food Sanitation Act, etc.; information on product packaging regulated by the Copyright Act (which infringes copyright); information on product containers regulated by the Patent Act and the Design Act (which infringes patent rights and design rights); information on product labeling regulated by the Trademark Act (which infringes trademark rights)) and internal company rules (for example, internal company rules, work rules, internal company rules, or information that violates corporate ethics, etc., as well as laws, regulations, rules, contracts, etc.) The information provision system is characterized by comprising: an information gathering means (for example, the information gathering means 12a shown in Figures 1 and 2) that collects regulatory information regarding matters prohibited by law, cases in which laws have been violated in court, accidents and incidents that have occurred in the past, information based on past failures, and product recalls and defects; a processing execution means (for example, the processing execution means 12b shown in Figures 1 and 2) that performs processing in response to prompts regarding the product (for example, the prompts shown in Figures 1 and 2); and a conflict determination means (for example, the processing execution means 12b shown in Figures 1 and 2) that, when the processing execution means performs the processing, determines whether or not there is a possibility of conflict with the regulations or internal rules of the product based on the regulatory information and the regulatory information, and provides the regulatory information if it is determined that there is a possibility of conflict with the product's provisions or internal rules.

[0075] Furthermore, the information provision method according to this embodiment (for example, the method executed by the information provision system 10 shown in Figures 1 and 2) is an information provision method executed using an AI agent (for example, the AI ​​agent 12 shown in Figure 1, the system terminal 12 shown in Figure 2), wherein the AI ​​agent provides regulatory information concerning product regulations (for example, information on product labeling regulated by the Pharmaceuticals and Medical Devices Act, the Food Labeling Act, the Premiums and Representations Act, etc.; information on raw materials and additives of products regulated by the Food Sanitation Act, etc.; information on products whose sale, export, import, etc. is regulated by the Food Sanitation Act, etc.; information on product packaging regulated by the Copyright Act (which infringes copyright); information on product containers regulated by the Patent Act and the Design Act (which infringes patent rights and design rights); and information on product labeling regulated by the Trademark Act (which infringes trademark rights)) and regulatory information concerning internal company rules (for example, internal company rules, work rules, internal company rules, or information that violates corporate ethics, etc., or prohibited by laws, regulations, rules, contracts, etc.) The information provision method comprises: an information gathering step (for example, a process performed by the information gathering means 12a shown in Figures 1 and 2) that collects information on matters that are being investigated, information on cases in which laws and regulations have been violated in court, information on accidents and incidents that have occurred in the past, information based on past failures, and information on product recalls and defects; a processing execution step (for example, a process performed by the processing execution means 12b shown in Figures 1 and 2) that performs processing in response to prompts related to the product (for example, prompts shown in Figures 1 and 2); and a conflict determination step (for example, a process performed by the processing execution means 12b shown in Figures 1 and 2) that, when the processing execution step performs the processing, determines whether or not the product may conflict with the regulations or internal rules based on the regulatory information and rule information, and provides the regulatory information if it is determined that there is a possibility of conflict with the product's provisions or internal rules.

[0076] Furthermore, the program of the information provision system according to this embodiment (for example, the information provision system 10 shown in Figures 1 and 2) is a program of an information provision system configured to have an AI agent (for example, the AI ​​agent 12 shown in Figure 1, the system terminal 12 shown in Figure 2), and the AI ​​agent, which is a computer, receives regulatory information related to product regulations (for example, information on product labeling regulated by the Pharmaceuticals and Medical Devices Act, the Food Labeling Act, the Premiums and Representations Act, etc., information on raw materials and additives of products regulated by the Food Sanitation Act, etc., information on products whose sale, export, import, etc. is regulated by the Food Sanitation Act, etc., information on product packaging regulated by the Copyright Act (which infringes copyright), information on product containers regulated by the Patent Act and the Design Act (which infringes patent rights and design rights), and information on product labeling regulated by the Trademark Act (which infringes trademark rights)) and regulatory information related to internal company rules (for example, internal rules, work rules, internal regulations, or information that violates corporate ethics, etc.) The information provision program is characterized by comprising: an information gathering means (for example, the information gathering means 12a shown in Figures 1 and 2) that collects information such as information prohibited by laws, regulations, rules, contracts, etc., information on cases in which laws have been found to have violated the law in court, information on accidents and incidents that have occurred in the past, information based on past failures, and information on product recalls and defects; a processing execution means (for example, the processing execution means 12b shown in Figures 1 and 2) that performs processing in response to prompts related to the product (for example, the prompts shown in Figures 1 and 2); and a conflict determination means (for example, the processing execution means 12b shown in Figures 1 and 2) that, when the processing execution means performs the processing, determines whether or not there is a possibility of conflict with the regulations or internal rules of the product based on the regulatory information and the rule information, and provides the regulatory information if it is determined that there is a possibility of conflict with the provisions of the product or the internal rules.

[0077] Furthermore, the AI ​​agent according to this embodiment (for example, the AI ​​agent 12 shown in Figure 1, the system terminal 12 shown in Figure 2) is an AI agent that acts as a substitute for a human and has the ability to learn and make decisions on its own, and the computer is used to process regulatory information concerning product regulations (for example, information on product labeling regulated by the Pharmaceuticals and Medical Devices Act, Food Labeling Act, Premiums and Representations Act, etc., information on raw materials and additives of products regulated by the Food Sanitation Act, etc., information on products whose sale, export, import, etc. is regulated by the Food Sanitation Act, etc., information on product packaging regulated by the Copyright Act (which infringes copyright), information on product containers regulated by the Patent Act and Design Act (which infringes patent rights and design rights), and information on product labeling regulated by the Trademark Act (which infringes trademark rights)) and regulatory information concerning internal company rules (for example, internal rules, work rules, internal company rules, or information that violates corporate ethics, etc., or prohibited by laws, regulations, rules, contracts, etc.) The AI ​​agent is characterized by comprising: an information gathering means (for example, the information gathering means 12a shown in Figures 1 and 2) that collects information on matters related to the product, information on cases in which laws and regulations have been violated in court, information on accidents and incidents that have occurred in the past, information based on past failures, and information on product recalls and defects; a processing execution means (for example, the processing execution means 12b shown in Figures 1 and 2) that performs processing in response to prompts related to the product (for example, the prompts shown in Figures 1 and 2); and a conflict determination means (for example, the processing execution means 12b shown in Figures 1 and 2) that, when the processing execution means performs the processing, determines whether or not the product may conflict with the regulations or internal rules based on the regulatory information and rule information, and provides the regulatory information if it is determined that there is a possibility of conflict with the product's provisions or internal rules.

[0078] According to the information provision system, information provision method, information provision program, and AI agent of this embodiment, in the process of processing prompts regarding a product, it is possible to be notified of the possibility of conflict with regulations or internal rules regarding the product, thereby enabling the avoidance of risks related to regulations and internal rules regarding the product, and the AI ​​agent can act as a consultant when formulating promotional measures for the product or creating packaging.

[0079] Furthermore, the system may include a storage means (for example, a storage device 26 shown in Figure 2) that stores purchase information of the product (for example, POS data including purchasers and purchase history), and the infringement determination means may provide the purchase information related to the product if it determines that the product may be in violation of regulations or internal company rules.

[0080] With this configuration, it becomes possible to provide not only information about potential infringements, but also purchasing information (e.g., purchaser, purchase history) related to products that may violate product regulations or internal rules, thereby improving user convenience, such as providing after-sales support to purchasers of the relevant products.

[0081] Furthermore, the regulations concerning the aforementioned products are those stipulated by law, and such laws may include the Pharmaceuticals and Medical Devices Act, the Food Labeling Act, and the Premiums and Representations Act.

[0082] With this configuration, it is possible to identify in advance products that may violate the Pharmaceuticals and Medical Devices Act, the Food Labeling Act, and the Premiums and Representations Act, thereby reducing risk.

[0083] Furthermore, the aforementioned internal company regulations may include regulations relating to the Pharmaceuticals and Medical Devices Act, the Food Labeling Act, and the Premiums and Representations Act.

[0084] With this configuration, it is possible to identify in advance any products that may violate internal regulations regarding the Pharmaceuticals and Medical Devices Act, the Food Labeling Act, and the Premiums and Representations Act, thereby reducing risk.

[0085] Furthermore, if the infringement determination means determines that there is a possibility of infringing upon the regulations or internal rules of the product, it may also provide a method to circumvent the regulations or internal rules of the product as a response to a prompt regarding the product.

[0086] This configuration allows for the discovery of ways to circumvent product regulations or internal rules, enabling countermeasures against product regulations and improving user convenience.

[0087] Furthermore, they may also function as a consultant when formulating promotional strategies for the aforementioned products or when creating packaging.

[0088] This configuration reduces the risks involved in formulating promotional strategies and producing packaging for products.

[0089] The AI ​​agent may include a learning model that has been trained to recognize the correspondence between prompts regarding the product and the regulatory information and rule information.

[0090] This configuration allows for a quick determination of whether or not a product may violate regulations or internal rules, thereby increasing overall processing speed.

[0091] It should be noted that the information provision system, information provision method, information provision program, and AI agent according to the present invention are not limited to the embodiments described above, and various modifications can be made without departing from the spirit of the present invention.

[0092] Therefore, although the above embodiment shows an example of collecting regulatory information from a website, the present invention is not limited thereto. For example, the information may be obtained from various servers and databases that are mutually communicatively connected to the system terminal 12 via a network NW, or from servers and databases that are mutually connected to the system terminal 12 via a local network (e.g., LAN or P2P).

[0093] Furthermore, although an example of obtaining rule information from the storage device 26 has been shown, the present invention is not limited thereto. For example, the information may be obtained from various servers and databases that are mutually connected to the system terminal 12 via a network NW, or from servers and databases that are mutually connected to the system terminal 12 via a local network (e.g., LAN or P2P). [Industrial applicability]

[0094] The information processing system, information processing method, information processing program, and AI agent according to the present invention can be widely applied in manufacturing, service, retail, and other industries. [Explanation of symbols]

[0095] 10. Information Provision System 12 System Terminals 12a Information gathering means 12b Processing execution means 12c Conflict determination means 14 Websites 16 External terminals 21 CPU 22 ROM 23 RAM 24 Recording media 25 External storage drives 26 Storage device 27 Input devices 28 Display device 29 Communications Department PRM prompt RGI Regulatory Information

Claims

1. An information provision system configured with an AI agent, The aforementioned AI agent, Information gathering means for collecting regulatory information regarding product regulations and regulatory information regarding internal company rules, Processing execution means for performing processing in response to prompts related to the aforementioned product, The processing execution means, when executing the processing, determines whether or not there is a possibility of conflict with the regulations or internal rules of the product based on the regulatory information and the rule information, and provides a conflict determination means that notifies of the possibility of conflict if it is determined that there is a possibility of conflict with the provisions of the product or the internal rules. The aforementioned regulatory information includes regulatory information regarding the containers and packaging of products regulated by law. The aforementioned rule information includes rule information regarding product containers and packaging prohibited by company regulations. The prompts relating to the aforementioned product include instructions that give the AI ​​agent the task of generating containers or packaging for a specific product, or instructions that give the AI ​​agent the task of formulating promotional measures for a specific product. The information gathering means collects the regulatory information from multiple websites and stores it in the storage means, and also retrieves the rule information from the storage means. The infringement determination means, in the process of the processing execution means searching for or generating solutions to the problem, refers to the regulatory information and rule information stored in the storage means and executes a determination process to determine whether or not there is information corresponding to the regulatory information or rule information in the information obtained by the processing execution means searching for solutions to the problem or in the information generated by the processing execution means. If the infringement determination means determines, as a result of the determination process, that there is a possibility that the product may be in violation of the regulations, it transmits information indicating that there is a possibility that the product may be in violation of the regulations and the relevant regulatory information to the terminal used by the user who entered the prompt. If the infringement determination means determines, as a result of the determination process, that there is a possibility of infringing on the company's product regulations, it transmits information indicating the possibility of infringement on the company's regulations and the relevant regulation information to the terminal used by the user who entered the prompt. An information provision system characterized by the following features.

2. In the information provision system described in claim 1, The system includes a storage means in which purchase information of the aforementioned product is stored, If the infringement determination means determines that the product may be in violation of the regulations or internal product rules of the company, it transmits information about the purchaser of the product and the purchase history of the product to the terminal used by the user who entered the prompt. An information provision system characterized by the following features.

3. In the information provision system according to claim 1 or 2, If the infringement determination means determines that the product may be in violation of the regulations or internal product rules of the company, it sends a message to the terminal used by the user who entered the prompt, containing a method for circumventing the regulations or internal product rules of the product. An information provision system characterized by the following features.

4. A method of providing information using an AI agent, The aforementioned AI agent, Information gathering steps include collecting regulatory information regarding product regulations and regulatory information regarding internal company rules, A processing execution step that performs processing in response to a prompt regarding the aforementioned product, The processing execution step can at least perform a conflict determination step in which, when executing the processing, it determines whether or not the product may conflict with the regulations or internal rules based on the regulatory information and the rule information, and if it determines that there is a possibility of conflict with the product's provisions or internal rules, it notifies the company of the possibility of conflict. The aforementioned regulatory information includes regulatory information regarding the containers and packaging of products regulated by law. The aforementioned rule information includes rule information regarding product containers and packaging prohibited by company regulations. The prompts relating to the aforementioned product include instructions that give the AI ​​agent the task of generating containers or packaging for a specific product, or instructions that give the AI ​​agent the task of formulating promotional measures for a specific product. The information gathering step involves collecting the regulatory information from multiple websites and storing it in a storage means, and obtaining the rule information from the storage means. The infringement determination step, in the process of the processing execution step searching for or generating solutions to the problem, refers to the regulatory information and rule information stored in the storage means and executes a determination process to determine whether or not there is information corresponding to the regulatory information or rule information in the information obtained by searching for solutions to the problem in the processing execution step or in the information generated in the processing execution step. If the aforementioned infringement determination step determines, as a result of the determination process, that there is a possibility that the product may be in violation of the regulations, then information indicating that there is a possibility that the product may be in violation of the regulations and the relevant regulatory information are transmitted to the terminal used by the user who entered the prompt. If the aforementioned infringement determination step determines, as a result of the determination process, that there is a possibility of infringing on the company's product regulations, then it transmits information indicating the possibility of infringement on the company's regulations and the relevant regulation information to the terminal used by the user who entered the prompt. A method for providing information characterized by the following features.

5. A program for an information provision system configured with an AI agent, The aforementioned AI agent, which is a computer, Information gathering means for collecting regulatory information regarding product regulations and regulatory information regarding internal company rules, Processing execution means for performing processing in response to prompts related to the aforementioned product, When the processing execution means performs the processing, it determines whether or not there is a possibility of the product being in violation of the regulations or internal rules based on the regulatory information and the rule information, and functions as a violation determination means that notifies of the possibility of a violation if it determines that there is a possibility of the product being in violation of the regulations or internal rules. The aforementioned regulatory information includes regulatory information regarding the containers and packaging of products regulated by law. The aforementioned rule information includes rule information regarding product containers and packaging prohibited by company regulations. The prompts relating to the aforementioned product include instructions that give the AI ​​agent the task of generating containers or packaging for a specific product, or instructions that give the AI ​​agent the task of formulating promotional measures for a specific product. The information gathering means collects the regulatory information from multiple websites and stores it in the storage means, and also retrieves the rule information from the storage means. The infringement determination means, in the process of the processing execution means searching for or generating solutions to the problem, refers to the regulatory information and rule information stored in the storage means and executes a determination process to determine whether or not there is information corresponding to the regulatory information or rule information in the information obtained by the processing execution means searching for solutions to the problem or in the information generated by the processing execution means. If the infringement determination means determines, as a result of the determination process, that there is a possibility that the product may be in violation of the regulations, it transmits information indicating that there is a possibility that the product may be in violation of the regulations and the relevant regulatory information to the terminal used by the user who entered the prompt. If the infringement determination means determines, as a result of the determination process, that there is a possibility of infringing on the company's product regulations, it transmits information indicating the possibility of infringement on the company's regulations and the relevant regulation information to the terminal used by the user who entered the prompt. An information provision program characterized by the following features.

6. An AI agent that acts as a substitute for a human, and has the ability to learn and make decisions on its own, Computers, Information gathering means for collecting regulatory information regarding product regulations and regulatory information regarding internal company rules, Processing execution means for performing processing in response to prompts related to the aforementioned product, When the processing execution means performs the processing, it determines whether or not there is a possibility of the product being in violation of the regulations or internal rules based on the regulatory information and the rule information, and functions as a violation determination means that notifies of the possibility of a violation if it determines that there is a possibility of the product being in violation of the regulations or internal rules. The aforementioned regulatory information includes regulatory information regarding the containers and packaging of products regulated by law. The aforementioned rule information includes rule information regarding product containers and packaging prohibited by company regulations. The prompts relating to the aforementioned product include instructions that give the AI ​​agent the task of generating containers or packaging for a specific product, or instructions that give the AI ​​agent the task of formulating promotional measures for a specific product. The information gathering means collects the regulatory information from multiple websites and stores it in the storage means, and also retrieves the rule information from the storage means. The infringement determination means, in the process of the processing execution means searching for or generating solutions to the problem, refers to the regulatory information and rule information stored in the storage means and executes a determination process to determine whether or not there is information corresponding to the regulatory information or rule information in the information obtained by the processing execution means searching for solutions to the problem or in the information generated by the processing execution means. If the infringement determination means determines, as a result of the determination process, that there is a possibility that the product may be in violation of the regulations, it transmits information indicating that there is a possibility that the product may be in violation of the regulations and the relevant regulatory information to the terminal used by the user who entered the prompt. If the infringement determination means determines, as a result of the determination process, that there is a possibility of infringing on the company's product regulations, it transmits information indicating the possibility of infringement on the company's regulations and the relevant regulation information to the terminal used by the user who entered the prompt. An AI agent characterized by the following.

7. In the AI ​​agent described in claim 6, It comprises a machine learning model that has acquired the correspondence between prompts related to the said product and the said regulatory information and said rule information. An AI agent characterized by the following.

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