Implementation method and implementation system of intelligent car moving notification service robot

Through the intelligent car-moving notification service robot, the self-service answering and intelligent outbound call modules are used, combined with voice recognition and preset speech rule engines, the problem of low efficiency of car-moving services in the existing technology is solved, and automated and intelligent car-moving is realized Car service improves service efficiency and accuracy.

CN119299568APending Publication Date: 2025-01-10TRAFFIC MANAGEMENT RES INST OF THE MIN OF PUBLIC SECURITY
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Patent Information

Application Number
CN202411356870.2
Authority / Receiving Office
CN · China
Patent Type
Applications(China)
Current Assignee / Owner
Filing Date
2024-09-27
Publication Date
2025-01-10

AI Technical Summary

Technical Problem

The existing 12123 voice hotline has high work repetition, time-consuming and inefficient work when handling vehicle-moving services. It is necessary to apply intelligent service models to realize automatic answering, semantic recognition and automatic outbound calls to improve service efficiency.

Method used

Design an implementation method of intelligent vehicle-moving notification service robot, convert voice into text through self-service answering module, use the dialogue interaction model management module for semantic recognition, generate vehicle-moving work order tasks, and automatically initiate it to the owner through the intelligent outgoing call management module. Calling, combining preset speech rules engines for interaction and subsequent processing.

Benefits of technology

It greatly improves the accuracy of speech recognition of motor vehicle types and license plate numbers, ensures the accuracy and efficiency of multi-round dialogue processes in complex environments, supports voice engine access for multiple manufacturers, and realizes the intelligent vehicle-moving service. and automation reduce labor investment.

✦ Generated by Eureka AI based on patent content.

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Abstract

The invention relates to the technical field of voice robot application, and particularly discloses a realization method and a realization system of an intelligent car moving notification service robot, and the method comprises the steps: converting the incoming traffic voice of an incoming call user into text content in real time through a self-service answering module; semantic recognition is conducted on the text content through a dialogue interaction model management module, and basic information of motor vehicles obstructing passing is determined; after the self-service answering module receives the basic information, obtaining a contact way of a vehicle owner of the motor vehicle obstructing passing, and then automatically generating a vehicle moving work order task or a reminding order task; pushing the car moving work order task or urging order task to an intelligent outbound management module through an outbound scheduling module; after the intelligent call-out management module receives the vehicle moving work order task or the order urging task, interaction with a vehicle owner of the motor vehicle obstructing passing is carried out, and a call-out interaction result is obtained; and analyzing the outbound interaction result through an outbound scheduling module, and carrying out a subsequent disposal process according to an analysis result. The car moving service efficiency of the masses can be improved, and social resources are released.
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