A method for reviewing property equipment maintenance work orders

Abstract

The present invention belongs to the field of online property management technology, and discloses a property equipment maintenance work order review method, including: generating a new demand work order for property equipment maintenance in an online maintenance work order database, and reviewing the work order; adding property equipment maintenance status description information and property equipment maintenance parts replacement information to the new demand work order, and passing the review of the new demand work order by default; when the new demand work order is completed, reviewing the work order. The present invention realizes the ability to quickly review the maintenance work order and timely feedback the review information in conjunction with the maintenance process.

Description

Technical Field

[0001] The present invention belongs to the technical field of online property management, and in particular, relates to a property equipment maintenance work order review method. Background Art

[0002] In existing property management, property equipment often needs to be repaired. Since the work orders for maintenance progress are generally manual orders, they need to be approved and reviewed separately before they can be verified. This is especially important when reviewing working hours, determining the time for maintenance projects and timeout reminders, etc. The existing review method has low review efficiency and untimely feedback, especially when maintenance projects require replacement of specific accessories. There are repeated reviews, resulting in low maintenance efficiency and reduced property management quality. Summary of the invention

[0003] The purpose of the embodiment of the present invention is to provide a property equipment maintenance work order review method, which can quickly review the maintenance work order and provide timely feedback of the review information in conjunction with the maintenance process.

[0004] The embodiment of the present invention is implemented as follows:

[0005] A property equipment maintenance work order review method, comprising:

[0006] Generate a new demand work order for property equipment maintenance in the online maintenance work order database. The new demand work order includes the required working hours of the maintenance work order. Compare the working hours required by other work orders for the same type of property equipment maintenance in the database. If the working hours required by the new demand work order are less than the working hours required by other work orders, the new demand work order will pass the review. If the working hours required by the new demand work order are greater than the working hours required by other work orders, the working hours of the new demand work order will be modified to the minimum working hours required by other work orders. After the modification, the new demand work order will pass the review.

[0007] Add property equipment maintenance status description information and property equipment repair parts replacement information to the new demand work order, and the new demand work order will be reviewed again by default;

[0008] When a new demand work order is completed, if the actual working hours required are within the approved working hours range, the work order will be reviewed by default, and the property equipment maintenance status description information and property equipment maintenance parts replacement information will be transferred to the next level review link, and the order will be closed after the review is completed; if the actual working hours required exceed the approved working hours range, the work order will be reviewed by default, and will be transferred to the working hours review link. After the review working hours are completed, the property equipment maintenance status description information and property equipment maintenance parts replacement information will be transferred to the next level review link, and the order will be closed after the review is completed.

[0009] The embodiment of the present invention reviews and corrects the working hours of work orders through historical maintenance data in the database, thereby ensuring the rationality of the working hours of maintenance work orders. Combined with the maintenance status description information, it is more reasonable in the replacement of parts, and adds a working hour review link and a replacement parts review link to ensure the monitoring of the entire maintenance process, avoid unreasonable phenomena, and improve the overall level of property management; by reviewing the maintenance work order online, timely feedback on the progress of the work order review, especially the working hour review, and overall coordination of the distribution of maintenance personnel, it is conducive to optimizing the allocation of maintenance resources, and in the review of replacing specific maintenance parts, timely feedback on the approval results, and monitoring and reasonable The entire maintenance project is carried out, so as to achieve the purpose of real-time understanding of the work order completion process. BRIEF DESCRIPTION OF THE DRAWINGS

[0010] Figure 1 It is a flow chart of the property equipment maintenance work order review method of the present invention. DETAILED DESCRIPTION

[0011] In order to make the purpose, technical solution and advantages of the present invention more clearly understood, the present invention is further described in detail below in conjunction with the accompanying drawings and embodiments. It should be understood that the specific embodiments described herein are only used to explain the present invention and are not intended to limit the present invention.

[0012] The specific implementation of the present invention is described in detail below in conjunction with specific embodiments:

[0013] like Figure 1 As shown, a property equipment maintenance work order review method includes:

[0014] Generate a new demand work order for property equipment maintenance in the online maintenance work order database. The new demand work order includes the required working hours of the maintenance work order. Compare the working hours required by other work orders for the same type of property equipment maintenance in the database. If the working hours required by the new demand work order are less than the working hours required by other work orders, the new demand work order will pass the review. If the working hours required by the new demand work order are greater than the working hours required by other work orders, the working hours of the new demand work order will be modified to the minimum working hours required by other work orders. After the modification, the new demand work order will pass the review.

[0015] Add property equipment maintenance status description information and property equipment repair parts replacement information to the new demand work order, and the new demand work order will be reviewed again by default;

[0016] When a new demand work order is completed, if the actual working hours required are within the approved working hours range, the work order will be reviewed by default, and the property equipment maintenance status description information and property equipment maintenance parts replacement information will be transferred to the next level review link, and the order will be closed after the review is completed; if the actual working hours required exceed the approved working hours range, the work order will be reviewed by default, and will be transferred to the working hours review link. After the review working hours are completed, the property equipment maintenance status description information and property equipment maintenance parts replacement information will be transferred to the next level review link, and the order will be closed after the review is completed.

[0017] The embodiment of the present invention reviews and corrects the working hours of work orders through historical maintenance data in the database, thereby ensuring the rationality of the working hours of maintenance work orders. Combined with the maintenance status description information, it is more reasonable in the replacement of parts, and adds a working hour review link and a replacement parts review link to ensure the monitoring of the entire maintenance process, avoid unreasonable phenomena, and improve the overall level of property management; by reviewing the maintenance work order online, timely feedback on the progress of the work order review, especially the working hour review, and overall coordination of the distribution of maintenance personnel, it is conducive to optimizing the allocation of maintenance resources, and in the review of replacing specific maintenance parts, timely feedback on the approval results, and monitoring and reasonable The entire maintenance project is carried out, so as to achieve the purpose of real-time understanding of the work order completion process.

[0018] The property uses the equipment maintenance work order management system to build a customer service support system, which can improve the customer service response time, and can also reduce labor consumption and improve work efficiency with standardized processes. Designed according to the business process of property work, it corresponds to the actual business of each position role, and is flexible in application, easy to operate, and easy to get started. It can meet the needs of different personnel in professional property management companies, developers of new communities or buildings, and property management departments or logistics departments of large units. It is beneficial for property management companies to grasp the current operating conditions in real time, plug loopholes, improve economic benefits, and bring the entire company to a new level in terms of work efficiency and comprehensive management level. By combining manual scheduling with automatic scheduling in the service center, the flexible use of the dispatching and grabbing mode and the assignment mode can maximize the service scheduling efficiency and staff enthusiasm. Help enterprises realize easy, standardized, and meticulous integrated management of repair, dispatching, receiving orders, maintenance, and evaluation, improve management efficiency, grasp timely, accurate, and comprehensive repair progress, and effectively control the entire process of repair and maintenance.

[0019] The above description is only a preferred embodiment of the present invention and is not intended to limit the present invention. Any modifications, equivalent substitutions and improvements made within the spirit and principles of the present invention should be included in the protection scope of the present invention.

Claims

1. A method for reviewing property equipment maintenance work orders. It is characterized in that include: Generate a new demand work order for property equipment maintenance in the online maintenance work order database. The new demand work order includes the required working hours of the maintenance work order. Compare the working hours required by other work orders for the same type of property equipment maintenance in the database. If the working hours required by the new demand work order are less than the working hours required by other work orders, the new demand work order will pass the review. If the working hours required by the new demand work order are greater than the working hours required by other work orders, the working hours of the new demand work order will be modified to the minimum working hours required by other work orders. After the modification, the new demand work order will pass the review. Add property equipment maintenance status description information and property equipment repair parts replacement information to the new demand work order, and the new demand work order will be reviewed again by default; When a new demand work order is completed, if the actual working hours required are within the approved working hours range, the work order will be reviewed by default, and the property equipment maintenance status description information and property equipment maintenance parts replacement information will be transferred to the next level review link, and the order will be closed after the review is completed; if the actual working hours required exceed the approved working hours range, the work order will be reviewed by default, and will be transferred to the working hours review link. After the review working hours are completed, the property equipment maintenance status description information and property equipment maintenance parts replacement information will be transferred to the next level review link, and the order will be closed after the review is completed.

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