Mobile device recovery method, device, equipment and storage medium

Abstract

The present invention belongs to the field of communications, and discloses a method, device, equipment and storage medium for recovering a mobile device. The method includes: obtaining device information of the mobile device, and determining whether the mobile device meets the recovery condition according to the device information; when the mobile device meets the recovery condition, establishing a call connection between the mobile device and an associated terminal; and sending the device scene information of the mobile device to the associated terminal through the video ringback tone channel corresponding to the call connection, so that the user of the associated terminal can perform a device recovery operation. Compared with the existing method that can only actively contact the current holder to return the mobile device after the user discovers that the mobile device is lost, the above method of the present invention can timely determine whether the mobile device meets the recovery condition and recover it through the device scene information, improving the recovery efficiency of the mobile device.

Description

Technical Field

[0001] The present invention relates to the field of communication technologies, and in particular, to a method, device, equipment and storage medium for retrieving a mobile device. Background Art

[0002] In daily life, a mobile device (such as a mobile phone) is the primary communication tool for interpersonal communication. It contains important information such as finances and personal data. Mobile phone numbers and SMS verification are even verification means for many platforms. Once lost, users may suffer significant financial or privacy losses.

[0003] In the prior art, a user terminal can use the lock screen password technology to prevent others from using their mobile phone. Some mobile phones support the technology that password verification is required for shutdown, delaying the thief from shutting down and hiding their tracks, enabling the user to call their own mobile phone to retrieve their mobile phone within the golden recovery time after being stolen (the time when the thief has not had time to leave the user after being stolen). However, the existing recovery efficiency of retrieving a mobile phone by calling the mobile phone number and finding the mobile phone by following the ringing is not high.

[0004] The above content is only used to assist in understanding the technical solution of the present invention, and does not represent an admission that the above content is prior art. Summary of the Invention

[0005] The main objective of the present invention is to provide a method, device, equipment and storage medium for retrieving a mobile device, aiming to solve the technical problem that the existing technology can only retrieve a mobile device by actively contacting the current holder of the mobile device or by following the ringing of the call, with low recovery efficiency.

[0006] To achieve the above objective, the present invention provides a method for retrieving a mobile device, the method comprising the following steps:

[0007] Obtain device information of the mobile device, and determine whether the mobile device meets the retrieval conditions according to the device information;

[0008] When the mobile device meets the retrieval conditions, establish a call connection between the mobile device and an associated terminal;

[0009] Send the device scene information of the mobile device to the associated terminal through the video ringback tone channel corresponding to the call connection, so that the user of the associated terminal can perform a device retrieval operation.

[0010] Optionally, the device scene information includes the first location information of the mobile device. Sending the device scene information of the mobile device to the associated terminal through the video ringback tone channel corresponding to the call connection includes:

[0011] Obtain the second location information of the associated terminal;

[0012] Generate a device recovery prompt based on the first location information and the second location information;

[0013] Send the device recovery prompt to the associated terminal through the video ringback tone channel.

[0014] Optionally, the device recovery prompt further includes recovery method selection information, and the recovery method selection information is determined according to the distance between the first location and the second location. After sending the device recovery prompt to the associated terminal through the video ringback tone channel, the method further includes:

[0015] Receive a feedback operation for the recovery method selection information;

[0016] Generate an operation instruction according to the feedback operation;

[0017] Send the operation instruction to an execution device, so that the execution device executes the operation instruction to assist the user in recovering the mobile device.

[0018] Optionally, when the recovery method corresponding to the feedback operation is close-range recovery, the operation instruction includes a sound warning instruction;

[0019] When the recovery method corresponding to the feedback operation is long-range recovery, the operation instruction includes a video capture instruction, a function limitation instruction or a help instruction;

[0020] The video capture instruction is used to make the mobile device capture the current environmental information;

[0021] The function limitation instruction is used to send a short message receiving function closing request to the communication operator corresponding to the mobile terminal, so that the communication operator closes the short message receiving function of the mobile device;

[0022] The help instruction is used to send auxiliary recovery information to other devices within the preset range of the mobile device.

[0023] Optionally, after the step where the recovery method corresponding to the feedback operation is long-range recovery, it further includes:

[0024] When the user moves towards the mobile device according to the operation instruction, obtain the real-time location information of the associated terminal;

[0025] Determine the recovery distance according to the real-time location information and the first location information;

[0026] Update the recovery method selection information sent to the associated terminal in real time according to the recovery distance.

[0027] Optionally, the associated terminal includes a terminal corresponding to a preset emergency contact or a terminal for dialing a preset recovery number.

[0028] Optionally, after the step of establishing a call connection between the mobile device and the associated terminal when the mobile device meets the recovery condition, the method further includes:

[0029] If the head portrait information of the current holder of the mobile device is collected through a video capture instruction, obtain the personal identity information of the current holder according to the head portrait information;

[0030] Generate a warning prompt according to the personal identity information and a preset warning message, and send the warning prompt to the mobile device.

[0031] In addition, to achieve the above object, the present invention further provides a mobile device recovery device, the device includes:

[0032] A determination module, configured to obtain device information of the mobile device, and determine whether the mobile device meets the recovery condition according to the device information;

[0033] An acquisition module, configured to obtain the device scene information of the mobile device when the mobile device meets the recovery condition;

[0034] A recovery module, configured to establish a call connection between the mobile device and the associated terminal, and send the device scene information of the mobile device to the associated terminal through the video ringback tone channel corresponding to the call connection, so that the user of the associated terminal can perform a device recovery operation.

[0035] In addition, to achieve the above object, the present invention further provides a mobile device recovery device, the device includes: a memory, a processor, and a mobile device recovery program stored on the memory and executable on the processor, the mobile device recovery program is configured to implement the steps of the mobile device recovery method as described above.

[0036] In addition, to achieve the above object, the present invention further provides a storage medium, on which a mobile device recovery program is stored, and when the mobile device recovery program is executed by a processor, it implements the steps of the mobile device recovery method as described above.

[0037] The present invention obtains device information of a mobile device, and determines whether the mobile device meets the recovery condition according to the device information; when the mobile device meets the recovery condition, a call connection is established between the mobile device and an associated terminal; the device scene information of the mobile device is sent to the associated terminal through the video ringback tone channel corresponding to the call connection, so that the user of the associated terminal can perform a device recovery operation. Compared with the existing method that can only actively contact the current holder to return the mobile device after the user finds that the mobile device is lost, the above method of the present invention can timely determine whether the mobile device meets the recovery condition and recover it through the device scene information, improving the recovery efficiency of the mobile device. Description of the Drawings

[0038] Figure 1 It is a schematic structural diagram of a mobile device recovery device for the hardware operating environment involved in the solution of the embodiment of the present invention;

[0039] Figure 2 It is a schematic flowchart of the first embodiment of the mobile device recovery method of the present invention;

[0040] Figure 3 It is a schematic flowchart of the second embodiment of the mobile device recovery method of the present invention;

[0041] Figure 4 It is a schematic diagram of the device recovery prompt for the second embodiment of the mobile device recovery method of the present invention;

[0042] Figure 5 It is a schematic diagram of the close-range recovery selection prompt for the second embodiment of the mobile device recovery method of the present invention;

[0043] Figure 6 It is a schematic diagram of the long-range recovery selection prompt for the second embodiment of the mobile device recovery method of the present invention;

[0044] Figure 7 、 Figure 8 It is a schematic diagram of displaying preset recovery prompt information for the second embodiment of the mobile device recovery method of the present invention;

[0045] Figure 9 It is a schematic diagram of the long-range recovery selection prompt for the third embodiment of the mobile device recovery method of the present invention;

[0046] Figure 10 It is a structural block diagram of the first embodiment of the mobile device recovery device of the present invention.

[0047] The realization, functional characteristics and advantages of the object of the present invention will be further described with reference to the embodiments and the accompanying drawings. Detailed Embodiment

[0048] It should be understood that the specific embodiments described herein are only for explaining the present invention and are not used to limit the present invention.

[0049] Refer to Figure 1 , Figure 1 which is a schematic structural diagram of a mobile device recovery device for the hardware operating environment involved in the solution of the embodiment of the present invention.

[0050] As Figure 1 shown, the mobile device recovery device may include: a processor 1001, such as a central processing unit (CPU), a communication bus 1002, a user interface 1003, a network interface 1004, and a memory 1005. Among them, the communication bus 1002 is used to realize the connection and communication between these components. The user interface 1003 may include a display screen (Display) and an input unit such as a keyboard (Keyboard). Optionally, the user interface 1003 may further include a standard wired interface and a wireless interface. The network interface 1004 may optionally include a standard wired interface and a wireless interface (such as a wireless-fidelity (WI-FI) interface). The memory 1005 may be a high-speed random access memory (Random Access Memory, RAM) or a stable non-volatile memory (Non-Volatile Memory, NVM), such as a disk memory. Optionally, the memory 1005 may also be a storage device independent of the aforementioned processor 1001.

[0051] Those skilled in the art can understand that Figure 1 the structure shown in

[0052] does not constitute a limitation on the mobile device recovery device, and may include more or fewer components than shown in the figure, or combine some components, or have a different component arrangement. Figure 1 As

[0053] shown, in the Figure 1 mobile device recovery device shown, the network interface 1004 is mainly used for data communication with a network server; the user interface 1003 is mainly used for data interaction with a user; the processor 1001 and the memory 1005 in the mobile device recovery device of the present invention may be arranged in the mobile device recovery device. The mobile device recovery device calls the mobile device recovery program stored in the memory 1005 through the processor 1001 and executes the mobile device recovery method provided by the embodiment of the present invention.

[0054] Based on the above-mentioned recovery of the mobile device, an embodiment of the present invention provides a method for recovering a mobile device. Refer to Figure 2 , Figure 2 which is a schematic flowchart of the first embodiment of the mobile device recovery method of the present invention.

[0055] In this embodiment, the mobile device recovery method includes the following steps:

[0056] Step S10: Obtain the device information of the mobile device, and determine whether the mobile device meets the recovery conditions according to the device information.

[0057] It should be noted that the execution subject of this embodiment can be a computing service device with data processing, network communication, and program running functions, or an electronic device or video ringback tone server capable of implementing the above functions. Hereinafter, the video ringback tone server will be taken as an example to illustrate this embodiment and the following embodiments.

[0058] It should be noted that the mobile device can be an electronic communication device such as a user's mobile phone or bracelet with data processing, network communication, and program running functions. The device information of the mobile device can include device status information and operation trigger information. The device status information can include information such as GPS location information, gyroscope angular velocity information, screen-off time, and communication base station information. The operation trigger information can include information such as the number of unlock attempts, the number of shutdown attempts, the number of times the "prompt to call emergency contacts" interface is closed, and the number of missed calls collected by the mobile device. When the above information is collected by the mobile device, the above information can be uploaded to the video ringback tone server through the video ringback tone channel between the mobile device and the video ringback tone server. The reporting method can be that the mobile device sends a one-way short message to the video ringback tone server. It can also be that the video ringback tone server determines the location information of the mobile device through the base station connected to the mobile device.

[0059] It should be noted that determining whether the mobile device meets the recovery condition based on the device information may be to determine whether the mobile device meets the recovery condition according to the device status information and / or operation trigger information based on a preset device recovery model. For example, the condition in the preset device recovery model is that if the screen-off time is greater than 5 hours, it is determined that the recovery condition is met. If the screen-off time in the device status information is 6 hours, it is determined that the recovery condition is met. Or, the condition in the preset device recovery model is that the distance between the bracelet bound to the mobile device and the mobile device is greater than 5 meters, then it is determined that the mobile device meets the recovery condition. If the distance between the bracelet and the mobile device in the device status information is 6 meters, it is determined that the mobile device meets the recovery condition; the condition in the preset device recovery model is that when the non-original owner's fingerprint, voiceprint, and face shape attempt to unlock reach 3 times, it is determined that the mobile device meets the recovery condition. If the non-original owner's fingerprint, voiceprint, and face shape attempt to unlock reach 4 times in the operation trigger information, it is determined that the mobile device meets the recovery condition.

[0060] It should be noted that the preset device recovery model may be a mobile device recovery template preset by the user. It can be determined whether the mobile device meets the recovery condition through the device information and the setting information in the preset device recovery model. The preset device recovery model may further include: a recovery number for activating the recovery mode, for example, a mobile phone number +01, an emergency contact number, detailed settings for long-distance recovery and short-distance recovery, screen-off time, a static threshold (usage: if the static time exceeds this static threshold, it is determined that the recovery condition is met and the emergency contact is contacted. This static threshold time can be set by the user according to their habits and time periods), information when the mobile device meets the recovery condition (such as the number of times the non-original owner's fingerprint, voiceprint, face shape, etc. reach the threshold; the distance between an auxiliary device such as a bracelet and the mobile device exceeds the distance threshold), the automatic restart threshold time after shutdown, etc.

[0061] In specific implementation, the mobile device collects device status information and / or operation trigger information in real time and reports it to the video ringback tone server at preset intervals. The preset interval may be a preset period. For example, the mobile device reports the collected device status information and / or operation trigger information every 30S.

[0062] Determining whether the mobile device meets the recovery condition may also be when the user dials a preset recovery number through another terminal, it is determined that the mobile device meets the recovery condition. The preset recovery number may be a recovery number for activating the recovery mode pre-bound to the mobile device, such as a mobile phone number +01, etc. After the user dials the preset recovery number through another terminal, the video ringback tone server determines that the mobile device meets the recovery condition.

[0063] Step S20: When the mobile device meets the recovery condition, establish a call connection between the mobile device and the associated terminal.

[0064] It should be noted that establishing the call connection between the mobile device and the associated terminal may be to establish a video ringback tone channel between the video ringback tone server and the associated terminal, so that the mobile device and the associated terminal can perform data interaction through the video ringback tone server.

[0065] Step S30: Send the device scene information of the mobile device to the associated terminal through the video ringback tone channel corresponding to the call connection, so that the user of the associated terminal can perform a device recovery operation.

[0066] It should be noted that the device scene information may include the location information of the mobile device, the gyroscope angular velocity, the tilt angle information, the screen-off time, the environmental information collected by the mobile device, the device status information of the mobile device, and / or the operation trigger information. The operation trigger information may be operation information such as swiping the screen, clicking a button, and shutting down the mobile device.

[0067] Furthermore, in this embodiment, the above device scene information can be obtained through the video ringback tone channel already established between the mobile device and the video ringback tone server. As an implementation manner, the mobile device can periodically upload the above device scene information through the established video ringback tone channel.

[0068] Of course, for the acquisition of the location information of the mobile device, the video ringback tone server can also obtain it from the communication base station to which the mobile device is connected. Specifically, the communication base station currently connected to the mobile device can roughly determine the distance between the mobile device and the communication base station through the communication signal strength of the mobile device, and then determine the location information of the mobile device according to this distance. Correspondingly, the video ringback tone server can send a location information acquisition request to the communication base station so that the communication base station can feedback the location information of the corresponding mobile device when it receives the request.

[0069] It should be noted that the associated terminal includes the terminal corresponding to a preset emergency contact or the terminal that dials a preset recovery number. For example, it can be the terminal of an emergency contact set in advance by the user when the mobile device meets the recovery conditions, or it can be the terminal that dials a preset recovery number to activate the recovery mode of the mobile device after the user actively discovers that the mobile device is lost. The video ringback tone channel can be the data transmission channel between the associated terminal and the video ringback tone server. The operation of enabling the user of the associated terminal to perform a device recovery operation can be an operation for the user to recover the mobile device according to the location information, gyroscope angular velocity information, screen-off time, environmental information collected by the mobile device, device status information of the mobile device, and operation trigger information in the device scenario information. For example, enabling the user to determine the location of the mobile device according to the location information in the device scenario information, and then recovering the mobile device according to this location, or recovering the mobile device according to the image information of the current holder in the environmental information collected by the mobile device, or making the mobile device emit a preset ringtone to enable the user to find it by following the sound.

[0070] It should be understood that, in order to execute the device recovery operation in a timely manner, when the user actively calls the mobile device through the recovery number, it is determined that the mobile device meets the recovery conditions. And the terminal that calls the mobile device is defined as the associated terminal. If the user does not actively discover that the mobile device is lost, but based on a preset device recovery model, determines whether the mobile device is lost according to the device status information and / or operation trigger information, then the terminal of the preset emergency contact is used as the associated terminal.

[0071] In this embodiment, the device information of the mobile device is obtained, and it is determined whether the mobile device meets the recovery conditions according to the device information; when the mobile device meets the recovery conditions, a call connection between the mobile device and the associated terminal is established; the device scenario information of the mobile device is sent to the associated terminal through the video ringback tone channel corresponding to the call connection, so that the user of the associated terminal can perform a device recovery operation. Compared with the existing method that can only actively contact the current holder to return the mobile device after the user discovers that the mobile device is lost, the above method in this embodiment can timely determine whether the mobile device meets the recovery conditions and recover it through the device scenario information, improving the recovery efficiency of the mobile device.

[0072] Reference Figure 3 , Figure 3 is a schematic flowchart of the second embodiment of the mobile device recovery method of the present invention.

[0073] Based on the above first embodiment, in this embodiment, the step S30 includes:

[0074] Step S301: Obtain the second location information of the associated terminal.

[0075] It should be noted that the second location information may be the location information of the associated terminal, the device scenario information includes the first location information of the mobile device, and the first location information may be the location information of the mobile device.

[0076] Step S302: Generate a device recovery prompt according to the first location information and the second location information.

[0077] It should be noted that generating the device recovery prompt according to the first location information and the second location information may be to determine the recovery distance according to the first location in the first location information and the second location in the second location information, and generate a device recovery prompt according to the recovery distance. The device recovery prompt may be a prompt message displayed on the associated terminal for the user to select close-range recovery or long-range recovery.

[0078] Step S303: Send the device recovery prompt to the associated terminal through the video ringback tone channel.

[0079] It should be noted that the device recovery prompt further includes recovery method selection information, and the recovery method selection information is determined according to the distance between the first location and the second location. After sending the device recovery prompt to the associated terminal through the video ringback tone channel, it further includes: receiving a feedback operation for the recovery method selection information; generating an operation instruction according to the feedback operation; and sending the operation instruction to an execution device so that the execution device executes the operation instruction to assist the user in recovering the mobile device.

[0080] It should be noted that the feedback operation may be a recovery method selected by the user based on the recovery method selection information, and may include long-range recovery and close-range recovery. The execution device may be a device that executes the operation instruction, and may be a mobile device, an associated terminal, or a device within a preset range of the mobile device.

[0081] Furthermore, in order to improve the recovery efficiency of the mobile device, when the recovery method corresponding to the feedback operation is close-range recovery, the operation instruction includes a sound warning instruction; when the recovery method corresponding to the feedback operation is long-range recovery, the operation instruction includes a video capture instruction, a function restriction instruction, or a help instruction; the video capture instruction is used to make the mobile device capture the current environmental information; the function restriction instruction is used to send a request to close the SMS receiving function to the communication operator corresponding to the mobile terminal so that the communication operator closes the SMS receiving function of the mobile device; the help instruction is used to send auxiliary recovery information to other devices within the preset range of the mobile device.

[0082] In specific implementation, reference may be made toFigure 4 。 Figure 4 This is a schematic diagram of device recovery prompt for the second embodiment of the mobile device recovery method of the present invention. As Figure 4 shown, the first location information of the mobile device is obtained according to the device scenario information, and combined with the second location information of the associated terminal, it is determined that the distance between the mobile device and the associated terminal is 3.8 kilometers. The moving speed of the associated terminal can also be determined according to the location information of the associated terminal. Combining the moving speed of the associated terminal, recovery method selection information is generated, providing a basis for the user to select close-range recovery or long-range recovery. Among them, the recovery method selection information may include the current recovery distance, the moving distance of the associated terminal and / or the mobile terminal.

[0083] In a specific implementation, a close-range recovery distance can also be preset in advance. When the recovery distance is less than the close-range recovery distance, it is recommended that the user adopt the close-range recovery method to recover the mobile device. Specifically, it can be to prompt the user that the current recovery distance is less than the preset close-range recovery distance, and the close-range recovery method can be started for recovery.

[0084] It should be noted that the voice warning instruction may include ringing warning, high-pitched warning, voice warning, and environmental warning. The ringing warning can be to display the specific location of the mobile device on the associated terminal in real time, and make the mobile device emit a preset vibration and ringtone, so that the user can trace the sound to recover the mobile device. The high-pitched warning can be to make the mobile device emit high-frequency sound waves, deter the current holder of the mobile device, and enable the user to trace the sound to recover the mobile device. The voice warning can be to send a voice prompt to the mobile device and the terminal of the current holder of the mobile device to persuade the current holder to return the mobile device. Among them, determining the terminal of the current holder can refer to the steps of determining the target terminal device in this embodiment. Specifically, it can be to determine the terminal that is closest to the mobile device and remains unchanged in the terminal information, and use it as the terminal of the current holder or the thief.

[0085] In a specific implementation, when the recovery method feedback by the user based on the device recovery prompt is close-range recovery, the associated terminal is made to display a close-range recovery selection prompt through the video ringback tone server. Specifically, it can refer to Figure 5 , Figure 5 This is a schematic diagram of the close-range recovery selection prompt for the second embodiment of the mobile device recovery method of the present invention; referring to Figure 5 , Figure 5 is the interface of the associated terminal, Figure 5 in which 11 is the mobile device, 12 is the terminal around the mobile device, and 13 is the associated terminal, Figure 5Several trigger buttons for warning operations in close-range recovery are shown. After the user triggers the trigger button, the associated terminal sends the corresponding voice warning operation to the video ringback tone server, and the video ringback tone server sends the warning operation fed back by the user through the associated terminal to the execution device. Among them, the high-tone button can correspond to a high-tone warning, the one-key warning can correspond to a ringing warning, and the request for assistance can be to send a help message to the target terminal within a preset range. At this time, the execution device is the target terminal.

[0086] Furthermore, in order to improve the recovery efficiency of the mobile device, when the recovery method fed back by the user based on the device recovery prompt is close-range recovery, the first position information of the mobile device is determined according to the device scenario information; the communication base station corresponding to the mobile device is determined according to the first position information; a terminal query instruction is sent to the communication base station, and the terminal information fed back by the communication base station is received; the target terminal device within a preset range around the mobile device is determined according to the terminal information; and a help message is sent to the target terminal device.

[0087] It should be noted that the first position information may be the GPS position of the mobile device. The communication base station may be the communication base station that determines the signal coverage of the mobile device according to the GPS position. The terminal query instruction may be to query the terminals within a certain area of the mobile device, and the terminal query instruction may include the query range and the device position information of the mobile device. Among them, the query range may be set in advance by the user, or the default range in the video ringback tone server may be used as the query range. After receiving the terminal query instruction, the communication base station takes the device position in the device position information of the mobile device as the center and the query range as the radius to query the terminals near the mobile device, and sends the queried terminal information to the video ringback tone server. The target terminal device may be the target terminal selected from the terminal information that is within the preset range of the mobile device. The preset range may be a range set in advance by the user, for example, ranges such as 2 meters and 5 meters. The help message may be a help message preset to request the holder of the target terminal device, for example: There is a thief near you. The owner is performing a recovery operation. Please assist.

[0088] It should be noted that the video capture instruction may be an instruction to control the mobile device to turn on the front and rear cameras to capture the current environmental information, and the current environmental information may include the images captured by the cameras of the mobile device.

[0089] In specific implementation, reference can be made to Figure 6 , Figure 6This is a schematic diagram of the long-distance recovery selection prompt for the second embodiment of the mobile device recovery method of the present invention. When the recovery method is long-distance recovery, the associated terminal can be made to display a long-distance recovery selection prompt, such as Figure 6 Turn on the front and rear cameras, turn on the sleep mode, or turn off the SMS receiving function in Figure 6 . The user can select one or more of them as needed. After receiving the user's selection, the video ringback tone server will send a control instruction to the mobile device according to the user's selection, so that the mobile device performs the corresponding operation.

[0090] Further, in order to improve the recovery efficiency of the mobile device, after the step where the corresponding recovery method of the feedback operation is long-distance recovery, the method further includes: when the user moves towards the mobile device according to the operation instruction, obtaining the real-time position information of the associated terminal; determining the recovery distance according to the real-time position information and the first position information; and updating the recovery method selection information sent to the associated terminal in real time according to the recovery distance.

[0091] It should be noted that the real-time position information may be the position information of the associated terminal obtained in real time.

[0092] Further, in order to simplify the recovery operation of the mobile device, this embodiment further includes: when it is determined that the mobile device meets the recovery conditions, obtaining the device information of the mobile device; judging whether the mobile device is in the hands of others according to the device information; and when the mobile device is in the hands of others, obtaining the device scenario information of the mobile device.

[0093] In a specific implementation, when the mobile device meets the recovery conditions, the position and gyroscope tilt angle of the mobile device can be obtained through the device information. If neither the position nor the gyroscope tilt angle of the mobile device changes within a preset time period, it can be determined that the mobile device is lost in a static place. At this time, the current associated terminal is determined, and the position of the mobile device is sent to the associated terminal, so that the user can search based on the position of the mobile device according to the associated terminal. Among them, the determination of the associated terminal can be: if the user does not actively discover that the mobile device is lost, the terminal corresponding to the pre-set emergency contact is used as the associated terminal; if the user actively discovers that the mobile device is lost, the terminal that dials the recovery number is used as the associated terminal.

[0094] In a specific implementation, if the position and gyroscope tilt angle of the mobile device change within a preset time period, it can be determined that the mobile device is in the hands of others. At this time, a preset recovery prompt message can be sent to the mobile terminal, so that the mobile terminal displays the preset recovery prompt message on the lock screen and screensaver, which can be referred to Figure 7 or Figure 8 , Figure 7 、 Figure 8This is a schematic diagram showing a preset recovery prompt message for the second embodiment of the mobile device recovery method of the present invention; the preset recovery prompt message can also be displayed when it is determined that the mobile device meets the recovery conditions. By displaying the preset recovery prompt message on the mobile device, the current holder of the mobile device can be prompted to return the mobile device actively, improving the efficiency of mobile device recovery. At the same time, if the current holder of the mobile device does not perform the return operation or the communication for return fails, and it is detected according to the operation trigger information that the holder of the mobile device performs operations such as powering off and unlocking attempts, the device scene information of the mobile device is obtained, and then the recovery operation is performed. If the current holder of the mobile device performs the return operation according to the preset recovery prompt message, the mobile terminal records the operation information of the current holder of the mobile device and sends the operation information to the video ringback tone server, so that the video ringback tone server sends the operation information to the associated terminal. So that the user can perform the recovery operation according to the mobile terminal return location, the information of the current holder of the mobile device and other communication information in the operation information.

[0095] In a specific implementation, when the mobile device is in the hands of others, the user can try to recover it by calling the local number of the mobile device, and the current associated terminal is the terminal that calls the mobile device. If it is detected that operations such as call rejection, powering off, and unlocking attempts are made, the device scene information of the mobile device is obtained through the video ringback tone channel, and then the device recovery operation is performed.

[0096] In this embodiment, the second position information of the associated terminal is obtained; a device recovery prompt is generated according to the first position information and the second position information; and the device recovery prompt is sent to the associated terminal through the video ringback tone channel. In this embodiment, a device recovery prompt is generated according to the first position information and the second position information, so that the user of the associated terminal can perform the device recovery operation. The efficiency of mobile device recovery is improved.

[0097] Reference Figure 9 , Figure 9 This is a flowchart of the third embodiment of the mobile device recovery method of the present invention.

[0098] Based on the above embodiments, in this embodiment, after step 30, the following is further included:

[0099] Step S40: If the head portrait information of the current holder of the mobile device is collected through a video capture instruction, the personal identity information of the current holder is obtained according to the head portrait information.

[0100] It should be noted that the head portrait information may be the facial feature information of the current holder.

[0101] Step S50: Generate a warning prompt based on the personal identity information and a preset warning message, and send the warning prompt to the mobile device.

[0102] It should be noted that the preset warning message can be a deterrent message used to admonish the current holder to voluntarily return the mobile device. For example, it can be: the personal identity information of the current holder and an admonition such as "Placing the mobile phone at XX will waive prosecution."

[0103] Furthermore, to ensure the rights and interests of the user, this embodiment may further include that if the user pursues the actions of the current holder, the location information of the mobile device will be sent to the police to cooperate with the police in retrieving the mobile device.

[0104] In this embodiment, if the head portrait information of the current holder of the mobile device is collected through a video capture instruction, the personal identity information of the current holder is obtained according to the head portrait information; a warning prompt is generated based on the personal identity information and a preset warning message, and the warning prompt is sent to the mobile device. Through the above steps, this embodiment can prompt the current holder of the mobile device to voluntarily return the mobile device and improve the retrieval efficiency of the mobile device.

[0105] Refer to Figure 10 , Figure 10 which is the structural block diagram of the first embodiment of the mobile device retrieval device of the present invention.

[0106] As Figure 10 shown, the mobile device retrieval device proposed in the embodiment of the present invention includes:

[0107] A determination module 10, configured to obtain device information of the mobile device and determine whether the mobile device meets the retrieval conditions according to the device information;

[0108] An acquisition module 20, configured to obtain the device scene information of the mobile device when the mobile device meets the retrieval conditions;

[0109] A retrieval module 30, configured to send the device scene information of the mobile device to the associated terminal through the call to connect to the corresponding video ringback tone channel, so that the user of the associated terminal can perform a device retrieval operation.

[0110] In this embodiment, device information of the mobile device is obtained, and it is determined whether the mobile device meets the recovery condition according to the device information; when the mobile device meets the recovery condition, device scene information of the mobile device is obtained; a call connection between the mobile device and the associated terminal is established, and the device scene information of the mobile device is sent to the associated terminal through the video ringback tone channel corresponding to the call connection, so that the user of the associated terminal can perform a device recovery operation. Compared with the existing method that can only actively contact the current holder to return the mobile device after the user finds that the mobile device is lost, the above method in this embodiment can timely determine whether the mobile device meets the recovery condition and recover it through the device scene information, improving the recovery efficiency of the mobile device.

[0111] It should be noted that the above-described work process is only illustrative and does not limit the protection scope of the present invention. In actual applications, those skilled in the art can select some or all of them according to actual needs to achieve the purpose of the solution in this embodiment, and no limitation is made here.

[0112] In addition, for the technical details not described in detail in this embodiment, reference can be made to the mobile device recovery method provided in any embodiment of the present invention, which will not be elaborated here.

[0113] Based on the first embodiment of the mobile device recovery device of the present invention, a second embodiment of the mobile device recovery device of the present invention is proposed.

[0114] In this embodiment, the recovery module 30 is further configured to obtain second location information of the associated terminal; generate a device recovery prompt according to the first location information and the second location information; and send the device recovery prompt to the associated terminal through the video ringback tone channel.

[0115] Furthermore, the recovery module 30 is further configured to receive a feedback operation for the recovery method selection information; generate an operation instruction according to the feedback operation; and send the operation instruction to the execution device, so that the execution device executes the operation instruction to assist the user in recovering the mobile device.

[0116] Furthermore, when the recovery method corresponding to the feedback operation is long-distance recovery, the operation instruction includes a video capture instruction, a function limitation instruction or a help instruction; the video capture instruction is used to make the mobile device capture current environmental information; the function limitation instruction is used to send a request to close the short message receiving function to the communication operator corresponding to the mobile terminal, so that the communication operator closes the short message receiving function of the mobile device; the help instruction is used to send auxiliary recovery information to other devices within a preset range of the mobile device.

[0117] Further, the recovery module 30 is further configured to obtain the real-time location information of the associated terminal when the user moves towards the mobile device according to the operation instruction; determine a recovery distance according to the real-time location information and the first location information; and update in real time the recovery method selection information sent to the associated terminal according to the recovery distance.

[0118] Further, the recovery module 30 is further configured to, if the head portrait information of the current holder of the mobile device is collected through a video capture instruction, obtain the personal identity information of the current holder according to the head portrait information; generate a warning prompt according to the personal identity information and a preset warning message, and send the warning prompt to the mobile device.

[0119] Other embodiments or specific implementation manners of the mobile device recovery device of the present invention may refer to the above method embodiments, and details are not described herein again.

[0120] In addition, an embodiment of the present invention further provides a storage medium, on which a mobile device recovery program is stored. When the mobile device recovery program is executed by a processor, the steps of the mobile device recovery method as described above are implemented.

[0121] It should be noted that, in this document, the terms "include", "comprise" or any other variant thereof are intended to cover a non-exclusive inclusion, such that a process, method, article or system including a series of elements includes not only those elements but also other elements not expressly listed, or further includes elements inherent to such process, method, article or system. Without further limitation, an element defined by the phrase "including a..." does not exclude the existence of additional identical elements in the process, method, article or system including the element.

[0122] The serial numbers of the above embodiments of the present invention are only for description and do not represent the advantages or disadvantages of the embodiments.

[0123] Through the description of the above embodiments, those skilled in the art can clearly understand that the above embodiment methods can be implemented by means of software plus a necessary general hardware platform. Of course, they can also be implemented by hardware, but in many cases the former is a better implementation manner. Based on such an understanding, the technical solution of the present invention, in essence, or the part that contributes to the prior art can be embodied in the form of a software product. The computer software product is stored in a storage medium (such as a read-only memory / random access memory, magnetic disk, optical disc), and includes several instructions for causing a terminal device (which may be a mobile phone, a computer, a server, an air conditioner, or a network device, etc.) to execute the methods described in the various embodiments of the present invention.

[0124] The above are only the preferred embodiments of the present invention, and do not limit the patent scope of the present invention accordingly. Any equivalent structure or equivalent process transformation made by using the content of the specification and drawings of the present invention, or directly or indirectly applied in other related technical fields, shall be similarly included in the patent protection scope of the present invention.

Claims

1. A method for recovering a mobile device, characterized in that, The mobile device recovery method includes the following steps: Obtain the device information of the mobile device, and determine whether the mobile device meets the recovery conditions according to the device information; When the mobile device meets the recovery conditions, establish a call connection between the mobile device and the associated terminal; Send the device scene information of the mobile device to the associated terminal through the video ringback tone channel corresponding to the call connection; Receive a feedback operation for the recovery method selection information, where the recovery method selection information is determined according to the first location information of the mobile device and the second location information of the associated terminal; Generate an operation instruction according to the feedback operation; Send the operation instruction to the execution device so that the execution device executes the operation instruction to assist the user in recovering the mobile device; When the recovery method corresponding to the feedback operation is close-range recovery, the operation instruction includes a sound warning instruction; When the recovery method corresponding to the feedback operation is long-range recovery, the operation instruction includes a video capture instruction, a function restriction instruction, or a help instruction; The video capture instruction is used to make the mobile device capture the current environmental information; The function restriction instruction is used to send a request to close the SMS receiving function to the communication operator corresponding to the mobile device, so that the communication operator closes the SMS receiving function of the mobile device; The help instruction is used to send auxiliary recovery information to other devices within the preset range of the mobile device.

2. The mobile device recovery method according to claim 1, wherein The device scene information includes the first location information of the mobile device. Sending the device scene information of the mobile device to the associated terminal through the video ringback tone channel corresponding to the call connection includes: Obtain the second location information of the associated terminal; Generate a device recovery prompt according to the first location information and the second location information; Send the device recovery prompt to the associated terminal through the video ringback tone channel.

3. The mobile device recovery method according to claim 1, characterized in that, After the step where the recovery method corresponding to the feedback operation is long-range recovery, it further includes: When the user moves towards the mobile device according to the operation instruction, obtain the real-time location information of the associated terminal; Determine the recovery distance according to the real-time location information and the first location information; Update the recovery method selection information sent to the associated terminal in real time according to the recovery distance.

4. The mobile device recovery method according to any one of claims 1-3, characterized in that The associated terminal includes a terminal corresponding to a preset emergency contact or a terminal that dials a preset recovery number.

5. The mobile device recovery method according to any one of claims 1-3, characterized in that, After the step of establishing a call connection between the mobile device and the associated terminal when the mobile device meets the recovery conditions, it further includes: If the head portrait information of the current holder of the mobile device is captured through the video capture instruction, obtain the personal identity information of the current holder according to the head portrait information; Generate a warning prompt according to the personal identity information and the preset warning information, and send the warning prompt to the mobile device.

6. A mobile device recovery device, characterized in that, The mobile device recovery device includes: A determination module, configured to obtain the device information of the mobile device, and determine whether the mobile device meets the recovery conditions according to the device information; An acquisition module, configured to establish a call connection between the mobile device and an associated terminal when the mobile device meets the recovery condition; A recovery module, configured to send the device scene information of the mobile device to the associated terminal through the video ringback tone channel corresponding to the call connection, so that the user of the associated terminal can perform a device recovery operation; The recovery module is further configured to receive a feedback operation on the recovery method selection information, where the recovery method selection information is determined according to the first location information of the mobile device and the second location information of the associated terminal; Generate an operation instruction according to the feedback operation; Send the operation instruction to an execution device, so that the execution device executes the operation instruction to assist the user in recovering the mobile device; When the recovery method corresponding to the feedback operation is close-range recovery, the operation instruction includes a sound warning instruction; When the recovery method corresponding to the feedback operation is long-range recovery, the operation instruction includes a video capture instruction, a function limitation instruction, or a help instruction; The video capture instruction is used to make the mobile device capture the current environmental information; The function limitation instruction is used to send a request to close the SMS receiving function to the communication operator corresponding to the mobile device, so that the communication operator closes the SMS receiving function of the mobile device; The help instruction is used to send auxiliary recovery information to other devices within the preset range of the mobile device.

7. A mobile device recovery device, characterized in that, The device includes: a memory, a processor, and a mobile device recovery program stored on the memory and executable on the processor, where the mobile device recovery program is configured to implement the steps of the mobile device recovery method according to any one of claims 1 to 5.

8. A storage medium, characterized in that, A mobile device recovery program is stored on the storage medium, and when the mobile device recovery program is executed by a processor, the steps of the mobile device recovery method according to any one of claims 1 to 5 are implemented.

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