An information access method, device, and storage medium

Abstract

The present invention discloses an information access method, device and storage medium, including: an enhanced call application of a SIM card receives call information sent by a terminal; obtains an address; and instructs the terminal to access the address. The terminal accesses the address according to the instruction of the enhanced call application of the SIM card. An enhanced call management platform receives a request for obtaining an address sent by the enhanced call application of the SIM card; and returns an address to the enhanced call application of the SIM card for the enhanced call application of the SIM card to instruct the terminal to access the address. By adopting the present invention, it supports users to start a browser, improves the interaction efficiency, reduces the human communication cost, and enhances the service experience; without modifying the terminal, services such as multimedia incoming call display and intelligent customer service interaction can be realized; without installing an APP, a lightweight and highly convenient super SIM service management entry can be realized.

Description

Technical Field

[0001] The present invention relates to the field of communication technology, and in particular to an information access method, device and storage medium. Background Art

[0002] In some typical scenarios, such as customer service and business consultation, users access the platform through voice calls. After the voice communication is completed, the platform sends a link to the relevant service web page to the user's mobile phone via SMS for the user to review. The interaction efficiency is not high, and a lot of human resources are invested in customer service.

[0003] 5G new call features support multimedia caller ID, allowing the called terminal to receive a series of content set by the caller and displayed on the caller ID interface. Furthermore, intelligent customer service interaction allows the platform to push a visual menu to users during audio or video calls. However, these new services require terminal upgrades.

[0004] In addition, for users to use the super SIM (Subscriber Identity Module) service, they need to install an APP (Application Program) on their mobile phone terminals to download super SIM card applications, such as and packages, which restricts the development of the super SIM service.

[0005] The existing technology has at least one of the following deficiencies or a combination thereof:

[0006] Voice call interaction is inefficient, and SMS customer service links have a low user reach rate.

[0007] 5G new call multimedia caller ID and intelligent customer service interaction require mobile terminal upgrades to support;

[0008] Using the Super SIM service requires downloading and packaging an APP, which results in a poor user experience. Summary of the Invention

[0009] The present invention provides an information access method, device, and storage medium to solve one or a combination of the following problems:

[0010] Voice call interaction is inefficient, and SMS customer service links have a low user reach rate.

[0011] 5G new call multimedia caller ID and intelligent customer service interaction require mobile terminal upgrades to support;

[0012] Using the Super SIM service requires downloading and packaging an APP, which results in a poor user experience.

[0013] The present invention provides the following technical solutions:

[0014] An information access method, comprising:

[0015] The enhanced call application of the SIM card receives call information sent by the terminal;

[0016] The enhanced call application of the SIM card obtains an address;

[0017] The enhanced call application of the SIM card instructs the terminal to access the address.

[0018] In implementation, the enhanced call application of the SIM card obtaining an address is to obtain the address from the enhanced call management platform; or,

[0019] The SIM service management address generated by the enhanced call application of the SIM card when it determines that it is the local number.

[0020] In implementation, the enhanced call application of the SIM card obtaining an address from the enhanced call management platform is obtained by connecting to the enhanced call management platform through OTA.

[0021] In implementation, the address is the URL corresponding to the terminal.

[0022] In implementation, the enhanced call application of the SIM card instructing the terminal to access the address is by generating LaunchBrowser command data for instruction.

[0023] An information access method, comprising:

[0024] The terminal sends call information to the enhanced call application of the SIM card;

[0025] The terminal accesses an address according to the instruction of the enhanced call application of the SIM card.

[0026] In implementation, the terminal sending call information to the enhanced call application of the SIM card is to send the call information to the enhanced call application of the SIM card when the user uses the terminal to call a phone.

[0027] In implementation, when the access address indicated by the enhanced call application of the SIM card is the URL corresponding to the terminal, after the terminal starts the browser according to the specified URL address, it interacts with the service platform through the browser; or,

[0028] When the access address indicated by the enhanced call application of the SIM card is the SIM service management address, after the terminal starts the browser according to the specified URL address, it configures the super SIM service through the page.

[0029] In implementation, the enhanced call application of the SIM card instructing the terminal to access the address is by generating LaunchBrowser command data for instruction.

[0030] An information access method, comprising:

[0031] The enhanced call management platform receives a request for obtaining an address sent by the enhanced call application of the SIM card;

[0032] The enhanced call management platform returns an address to the enhanced call application of the SIM card for the enhanced call application of the SIM card to instruct the terminal to access the address.

[0033] In implementation, the request for the enhanced call application of the SIM card to obtain an address is requested by connecting to the enhanced call management platform through OTA.

[0034] In implementation, the address is the URL corresponding to the terminal.

[0035] A SIM card includes:

[0036] A processor for reading a program in a memory and performing the following processes:

[0037] Receiving call information sent by the terminal;

[0038] Obtaining an address;

[0039] Instructing the terminal to access the address;

[0040] A transceiver for receiving and sending data under the control of the processor.

[0041] In implementation, obtaining an address from the enhanced call management platform; or, a SIM service management address generated when determining it is the local number.

[0042] In implementation, obtaining an address by connecting to the enhanced call management platform through OTA.

[0043] In implementation, the address is the URL corresponding to the terminal.

[0044] In implementation, instructing the terminal to access the address by generating Launch Browser command data.

[0045] A SIM card includes:

[0046] An enhanced call application receiving module of the SIM card for receiving call information sent by the terminal;

[0047] An enhanced call application obtaining module of the SIM card for obtaining an address;

[0048] An enhanced call application instructing module of the SIM card for instructing the terminal to access the address.

[0049] In implementation, the enhanced call application obtaining module of the SIM card is further used to obtain an address from the enhanced call management platform; or, a SIM service management address generated when determining it is the local number.

[0050] During implementation, the enhanced call application acquisition module of the SIM card is further configured to obtain an address by connecting to the enhanced call management platform through OTA.

[0051] During implementation, the enhanced call application acquisition module of the SIM card is further configured to obtain the URL corresponding to the terminal.

[0052] During implementation, the enhanced call application indication module of the SSIM card is further configured to instruct the terminal to access the address by generating Launch Browser command data.

[0053] A terminal, comprising:

[0054] A processor, configured to read a program in a memory and execute the following processes:

[0055] Send call information to the enhanced call application of the SIM card;

[0056] Access an address according to the indication of the enhanced call application of the SIM card;

[0057] A transceiver, configured to receive and send data under the control of the processor.

[0058] During implementation, sending call information to the enhanced call application of the SIM card means that when the user uses the terminal to make a call, the call information is sent to the enhanced call application of the SIM card.

[0059] During implementation, when the access address indicated by the enhanced call application of the SIM card is the URL corresponding to the terminal, after starting the browser according to the specified URL address, interact with the service platform through the browser; or,

[0060] When the access address indicated by the enhanced call application of the SIM card is the SIM service management address, after starting the browser according to the specified URL address, perform super SIM service configuration through the page.

[0061] During implementation, the enhanced call application of the SIM card instructs the terminal to access the address by generating LaunchBrowser command data.

[0062] A terminal, comprising:

[0063] A terminal sending module, configured to send call information to the enhanced call application of the SIM card;

[0064] A terminal access module, configured to access an address according to the indication of the enhanced call application of the SIM card.

[0065] During implementation, the terminal sending module is further configured to send the call information to the enhanced call application of the SIM card when the user uses the terminal to make a call.

[0066] During implementation, the terminal access module is further configured to, when the access address indicated by the enhanced call application of the SIM card is the URL corresponding to the terminal, after starting the browser according to the specified URL address, interact with the service platform through the browser; or, when the access address indicated by the enhanced call application of the SIM card is the SIM service management address, after starting the browser according to the specified URL address, perform super SIM service configuration through the page.

[0067] During implementation, the terminal access module is further configured to receive the indication from the enhanced call application of the SIM card to access the address by generating LaunchBrowser command data.

[0068] An enhanced call management platform, comprising:

[0069] A processor, configured to read the program in the memory and execute the following processes:

[0070] Receive a request for obtaining an address sent by the enhanced call application of the SIM card;

[0071] Return an address to the enhanced call application of the SIM card for the enhanced call application of the SIM card to instruct the terminal to access the address;

[0072] A transceiver, configured to receive and send data under the control of the processor.

[0073] During implementation, the request for the enhanced call application of the SIM card to obtain an address is requested by connecting to the enhanced call management platform through OTA.

[0074] During implementation, the address is the URL corresponding to the terminal.

[0075] An enhanced call management platform, comprising:

[0076] An enhanced call management platform receiving module, configured to receive a request for obtaining an address sent by the enhanced call application of the SIM card;

[0077] An enhanced call management platform address module, configured to return an address to the enhanced call application of the SIM card for the enhanced call application of the SIM card to instruct the terminal to access the address.

[0078] During implementation, the enhanced call management platform receiving module is further configured to receive a request for obtaining an address by connecting to the enhanced call management platform through OTA.

[0079] During implementation, the enhanced call management platform address module is further configured to return the URL corresponding to the terminal.

[0080] A computer-readable storage medium stores a computer program for executing an information access method for one or a combination of the enhanced call application of the above SIM card, the terminal, and the information side of the enhanced call management platform.

[0081] The beneficial effects of the present invention are as follows:

[0082] In the technical solution provided by the embodiment of the present invention, the address to be accessed by the terminal is obtained through the enhanced call application of the SIM card, and then the terminal is instructed by the enhanced call application of the SIM card to access the address. That is, a solution for starting a browser is provided. In this solution, it supports the user to start the browser, improves the interaction efficiency, reduces the human communication cost, and enhances the service experience.

[0083] At the same time, since it is implemented through the enhanced call application of the SIM card, multimedia incoming call display, intelligent customer service interaction and other services can be realized without modifying the terminal.

[0084] Similarly, since it is implemented through the enhanced call application of the SIM card, a lightweight and highly convenient super SIM service management entry can be realized without installing an APP. BRIEF DESCRIPTION OF THE DRAWINGS

[0085] The drawings described herein are used to provide a further understanding of the present invention, and constitute a part of the present invention. The schematic embodiments of the present invention and their descriptions are used to explain the present invention, and do not constitute an improper limitation of the present invention. In the drawings:

[0086] Figure 1 It is a schematic flow chart of the information access method on the SIM card side in the embodiment of the present invention;

[0087] Figure 2 It is a schematic flow chart of the information access method on the terminal side in the embodiment of the present invention;

[0088] Figure 3 It is a schematic flow chart of the information access method on the enhanced call management platform side in the embodiment of the present invention;

[0089] Figure 4 It is a schematic flow chart of the STK active command mode in the embodiment of the present invention;

[0090] Figure 5 It is a schematic flow chart of the STK event notification mode in the embodiment of the present invention;

[0091] Figure 6 It is a schematic structural diagram of the enhanced call system for implementing information access in the embodiment of the present invention;

[0092] Figure 7 It is a schematic flow chart of the enhanced call implementation in the first embodiment of the present invention;

[0093] Figure 8 This is a schematic diagram of the implementation process of the lightweight super SIM entry in Embodiment 2 of the present invention;

[0094] Figure 9 This is a schematic diagram of the SIM card structure in the embodiment of the present invention;

[0095] Figure 10 This is a schematic diagram of the terminal structure in the embodiment of the present invention;

[0096] Figure 11 This is a schematic diagram of the enhanced call management platform structure in the embodiment of the present invention. Detailed implementation manners

[0097] The inventors noticed during the invention process that:

[0098] The prior art has at least one of the following problems or a combination thereof:

[0099] The voice call interaction efficiency is relatively low, and the reach rate of the customer service link for users by text message is not high;

[0100] The multimedia incoming call display and intelligent customer service interaction of 5G new calls require the upgrade and transformation of the mobile terminal to support;

[0101] Using the super SIM service requires downloading the Hebao APP, resulting in a poor user experience.

[0102] Based on this, the technical solutions provided in the embodiments of the present invention aim to achieve one or a combination of the following effects:

[0103] Based on the enhanced call technology of STK, the call is linked with the H5 page according to the call configuration parameters;

[0104] There is no need to upgrade and transform the mobile terminal, and it supports multimedia incoming call display and intelligent customer service interaction services;

[0105] The lightweight access technology for the super SIM service enables users to manage the super SIM card application on the mobile terminal without installing an APP.

[0106] The following will describe the specific implementation manners of the present invention with reference to the accompanying drawings.

[0107] During the description process, the implementation will be described separately from the aspects of the terminal and the SIM card and its enhanced call application, and the enhanced call management platform side in the cloud. Then, examples of their combined implementation will also be given to better understand the implementation of the solutions given in the embodiments of the present invention. Such a description method does not mean that they must be implemented in combination or must be implemented separately. In fact, when they are implemented separately, they also solve the problems on their own side, and when they are used in combination, better technical effects will be obtained.

[0108] Figure 1 It is a schematic diagram of the implementation process of the information access method on the SIM card side. As shown in the figure, it may include:

[0109] Step 101, the enhanced call application on the SIM card receives the call information sent by the terminal;

[0110] Step 102, the enhanced call application on the SIM card obtains the address;

[0111] Step 103, the enhanced call application on the SIM card instructs the terminal to access the address.

[0112] Figure 2 It is a schematic diagram of the implementation process of the information access method on the terminal side. As shown in the figure, it may include:

[0113] Step 201, the terminal sends call information to the enhanced call application on the SIM card;

[0114] Step 202, the terminal accesses the address according to the instruction of the enhanced call application on the SIM card.

[0115] Figure 3 It is a schematic diagram of the implementation process of the information access method on the enhanced call management platform side. As shown in the figure, it may include:

[0116] Step 301, the enhanced call management platform receives the request for obtaining the address sent by the enhanced call application on the SIM card;

[0117] Step 302, the enhanced call management platform returns the address to the enhanced call application on the SIM card for the enhanced call application on the SIM card to instruct the terminal to access the address.

[0118] This solution is a solution for enhanced calls based on STK. By implementing an enhanced call application on the SIM card and an enhanced call management platform in the cloud, when a user calls a number, the H5 page (H5 is the abbreviation of Hyml5, and html5 is the general web language for the fifth generation of html (Internet Hypertext Markup Language)) registered for that number is launched, realizing the linkage between calls and the H5 page, and supporting services such as multimedia incoming call display and intelligent customer service interaction. In addition, the user does not need to install an APP, and the mobile user personal homepage is automatically launched by calling the local number, realizing a lightweight and highly convenient super SIM card application management entry.

[0119] First, a brief introduction to STK is given.

[0120] STK (SIM Application Toolkit) is a command interaction mechanism between the terminal and the SIM card. Through it, the SIM card can run the small applications in the card to interact with the terminal and the user. This kind of interaction can bring new business scenarios and provide users with new service experiences. After 3G, STK is also known as USAT (USIM Application Toolkit; USIM: Universal Subscriber Identity Module).

[0121] STK has two working modes:

[0122] Figure 4 It is a schematic diagram of the STK active command mode process. As shown in the figure, in the active command mode, the card application initiates actively and notifies the terminal to execute the command. Since the card is a slave device and cannot directly send commands to the terminal, it must wait until the terminal sends a regular command to the card to trigger the terminal to retrieve and execute the command.

[0123] Figure 5 It is a schematic diagram of the STK event notification mode process. As shown in the figure, in the event notification mode, the card application registers the events it "cares about" when the terminal is powered on. The terminal will record these registration information and actively send the event information to the card application when the corresponding event occurs.

[0124] Through the STK capabilities of the SIM card, without modifying the terminal, an enhanced call application is implemented on the SIM card, and an enhanced call management platform is implemented in the cloud. When the user calls a number, the H5 page configured for that number is launched, supporting multimedia incoming call display and intelligent customer service interaction scenarios. In addition, the user does not need to install an APP. By calling the local number, the mobile user's personal homepage is automatically launched, realizing a lightweight and highly convenient super SIM service entrance.

[0125] The commands used in the enhanced call application are described below.

[0126] 1. Call control event.

[0127] The call control event is a type of STK event, and its working mode is the event notification mode. When a call is established, the terminal uses the Envelope (EVENT_CALL_CONTROL_BY_NAA) (packet (event, call, control, NAA (Network Address Assignment))) command to pass the call establishment details to the SIM card. The command details are shown in Table 1.

[0128] Table 1:

[0129]

[0130] 2. Browser startup command.

[0131] The browser startup command is a type of STK active command. Its working mode is shown in Figure 1 . According to requirements, the card application can actively send this command to the terminal, requesting the terminal to start the browser according to the specified URL address. The command details are shown in Table 2.

[0132] Table 2:

[0133]

[0134]

[0135] Among them, the UICC (Universal Integrated Circuit Card) is a removable smart card, which is used to store user information, authentication keys, phone books, short messages and other information. The physical specifications of the SIM card comply with the regulations of the UICC.

[0136] The enhanced call system environment for implementing information access will be described below.

[0137] Figure 6 For the schematic diagram of the enhanced call system structure for implementing information access, as shown in the figure, the system includes: a SIM card containing the enhanced call application and USIM application of the super SIM card, a mobile phone terminal containing the SIM card, baseband chip, AP chip, and browser, a call management platform, and a service platform.

[0138] The baseband chip communicates with the call management platform through OTA (Over-the-Air).

[0139] The main functions of each module are as follows:

[0140] Enhanced call application: Detect user call events, query call configuration information from the call management platform, start the H5 page, and complete the linkage between user calls and the H5 page.

[0141] Call management platform: Manage the configuration information of user call numbers and H5 page URLs (Uniform Resource Locators).

[0142] Service platform: The H5 page URL corresponds to the service platform page.

[0143] Mobile phone terminal: Send user call events to the SIM card, respond to the user's browser startup command, and start the H5 page corresponding to the URL.

[0144] During implementation, when the terminal makes a call to a phone number, the terminal sends call information to the enhanced call application on the SIM card.

[0145] During implementation, the enhanced call application on the SIM card obtains an address by retrieving it from the enhanced call management platform (this will be illustrated in Embodiment 1); or,

[0146] The enhanced call application on the SIM card generates a SIM service management address when it determines that the number is the local number (this will be illustrated in Embodiment 2).

[0147] During implementation, when the enhanced call application on the SIM card obtains an address from the enhanced call management platform, it does so by connecting to the enhanced call management platform via OTA.

[0148] Correspondingly, the request for the enhanced call application on the SIM card to obtain an address is made by connecting to the enhanced call management platform via OTA.

[0149] Specifically, the enhanced call application connects to the enhanced call management platform via OTA (such as over - the - air technologies like SMS, BIP, etc.).

[0150] During implementation, the address is the URL corresponding to the terminal (this will be illustrated in Embodiment 1).

[0151] During implementation, when the enhanced call application on the SIM card instructs the terminal to access the address, it does so by generating LaunchBrowser command data.

[0152] Specifically, the enhanced call application generates Launch Browser command data and sends this command to the terminal.

[0153] During implementation, when the access address indicated by the enhanced call application on the SIM card is the URL corresponding to the terminal, after the terminal launches the browser according to the specified URL address, it interacts with the service platform through the browser (this will be illustrated in Embodiment 1); or,

[0154] When the access address indicated by the enhanced call application on the SIM card is the SIM service management address, after the terminal launches the browser according to the specified URL address, it performs super SIM service configuration through the page (this will be illustrated in Embodiment 2).

[0155] The following is an illustration with examples.

[0156] Embodiment 1

[0157] This example illustrates the implementation process of the enhanced call flow.

[0158] Figure 7Schematic diagram of the enhanced call implementation process for Embodiment 1. As shown in the figure, it may include:

[0159] 1. The enhanced call card application sends a boot registration event to the mobile terminal, and the mobile terminal returns a corresponding registration response.

[0160] 2. When the user makes a call, the mobile terminal transmits the call detail data to the SIM enhanced call application.

[0161] Specifically, it can notify the card application through EVENT_CALL_CONTROL_BY_NAA.

[0162] 3. The enhanced call application queries the number configuration information (mobile phone number) from the call management platform, and the call management platform returns the corresponding number configuration information (URL) after querying.

[0163] Specifically, the enhanced call application connects to the enhanced call management platform through OTA (such as SMS, BIP (Bearer Independent Protocol) and other over-the-air technologies) to obtain information such as the URL corresponding to the mobile phone number of the called party at the other end.

[0164] 4. The enhanced call application generates Launch Browser command data and sends this command to the terminal.

[0165] 5. The terminal launches the browser according to the specified URL address and returns a command response.

[0166] 6. After the browser is launched, the user interacts with the service platform through the browser.

[0167] Embodiment 2

[0168] This example illustrates the implementation of the lightweight super SIM entry.

[0169] The lightweight access of the super SIM service is a typical scenario of the enhanced call technology based on STK. The user enters the super SIM service entry by dialing the local number.

[0170] Figure 8 Schematic diagram of the lightweight super SIM entry implementation process for Embodiment 2. As shown in the figure, it may include:

[0171] 1. The enhanced call card application sends a boot registration event to the mobile terminal, and the mobile terminal returns a corresponding registration response.

[0172] 2. When the user dials the local phone number, the mobile terminal transmits the call detail data to the SIM enhanced call application. <X

[0173] Specifically, it can be applied through the EVENT_CALL_CONTROL_BY_SIM notification card.

[0174] 3. The enhanced call application queries whether it is the local number. If it is the local number, it sends the Launch Browser command to start the browser (the URL of the super SIM service platform).

[0175] The enhanced call application determines that it is the local number, generates the LaunchBrowser command data containing the super SIM service management address (URL), and sends this command to the terminal.

[0176] The terminal starts the browser according to the specified URL address and receives the returned command response.

[0177] 4. After the browser is started, the user can configure the super SIM service through this page.

[0178] Based on the same inventive concept, embodiments of the present invention also provide a SIM card, a terminal, an enhanced call management platform, and a computer-readable storage medium. Since the principles of these devices for solving problems are similar to those of the information access method, the implementation of these devices can refer to the implementation of the method, and the repeated parts will not be elaborated.

[0179] When implementing the technical solutions provided by the embodiments of the present invention, it can be implemented in the following manner.

[0180] Figure 9 It is a schematic diagram of the SIM card structure. As shown in the figure, the SIM card includes:

[0181] A processor 900, which is used to read the program in the memory 920 and execute the following processes:

[0182] Receive the call information sent by the terminal;

[0183] Obtain the address;

[0184] Instruct the terminal to access the address;

[0185] A transceiver 910, which is used to receive and send data under the control of the processor 900.

[0186] In implementation, obtain the address from the enhanced call management platform; or, the SIM service management address generated when it is determined to be the local number.

[0187] In implementation, obtain the address by connecting to the enhanced call management platform through OTA.

[0188] In implementation, the address is the URL corresponding to the terminal.

[0189] In implementation, the terminal is instructed to access the address by generating Launch Browser command data.

[0190] Among them, in Figure 9 the bus architecture may include any number of interconnected buses and bridges, specifically, various circuits represented by one or more processors represented by processor 900 and a memory represented by memory 920 are linked together. The bus architecture may also link together various other circuits such as peripheral devices, voltage regulators, and power management circuits, which are well known in the art, and thus will not be further described herein. The bus interface provides an interface. The transceiver 910 may be multiple components, that is, including a transmitter and a receiver, and provides a unit for communicating with various other devices on the transmission medium. The processor 900 is responsible for managing the bus architecture and general processing, and the memory 920 may store data used by the processor 900 when performing operations.

[0191] An embodiment of the present invention also provides a SIM card, including:

[0192] An enhanced call application receiving module of the SIM card, configured to receive call information sent by the terminal;

[0193] An enhanced call application obtaining module of the SIM card, configured to obtain an address;

[0194] An enhanced call application indicating module of the SIM card, configured to instruct the terminal to access the address.

[0195] In implementation, the enhanced call application obtaining module of the SIM card is further configured to obtain an address from an enhanced call management platform; or, a SIM service management address generated when it is determined to be the local number.

[0196] In implementation, the enhanced call application obtaining module of the SIM card is further configured to obtain an address by connecting to the enhanced call management platform through OTA.

[0197] In implementation, the enhanced call application obtaining module of the SIM card is further configured to obtain a URL corresponding to the terminal.

[0198] In implementation, the enhanced call application indicating module of the SSIM card is further configured to instruct the terminal to access the address by generating Launch Browser command data.

[0199] For the convenience of description, each part of the above-described device is described separately as various modules or units according to functions. Of course, when implementing the present invention, the functions of the various modules or units can be implemented in the same or multiple software or hardware.

[0200] Figure 10 It is a schematic diagram of the terminal structure. As shown in the figure, the terminal includes:

[0201] A processor 1000 for reading a program in a memory 1020 and performing the following processes:

[0202] Sending call information to the enhanced call application of the SIM card;

[0203] Accessing an address according to an instruction of the enhanced call application of the SIM card;

[0204] A transceiver 1010 for receiving and sending data under the control of the processor 1000.

[0205] In implementation, when sending call information to the enhanced call application of the SIM card, the call information is sent to the enhanced call application of the SIM card when the user uses the terminal to call a phone.

[0206] In implementation, when the access address indicated by the enhanced call application of the SIM card is the URL corresponding to the terminal, after starting a browser according to the specified URL address, interact with the service platform through the browser; or,

[0207] When the access address indicated by the enhanced call application of the SIM card is the SIM service management address, after starting a browser according to the specified URL address, perform super SIM service configuration through the page.

[0208] In implementation, the enhanced call application of the SIM card instructs the terminal to access the address by generating LaunchBrowser command data.

[0209] Among them, in Figure 10 The bus architecture may include any number of interconnected buses and bridges, specifically, various circuits of one or more processors represented by the processor 1000 and the memory represented by the memory 1020 are linked together. The bus architecture can also link together various other circuits such as peripheral devices, voltage regulators, and power management circuits, which are well known in the art, so they will not be further described herein. The bus interface provides an interface. The transceiver 1010 may be multiple components, that is, including a transmitter and a receiver, and provides a unit for communicating with various other devices on a transmission medium. For different user devices, the user interface 1030 may also be an interface capable of externally connecting and internally connecting required devices, and the connected devices include but are not limited to a keypad, a display, a speaker, a microphone, a joystick, etc.

[0210] The processor 1000 is responsible for managing the bus architecture and general processing, and the memory 1020 can store data used by the processor 1000 when performing operations.

[0211] An embodiment of the present invention also provides a terminal, including:

[0212] A terminal sending module, configured to send call information to the enhanced call application of the SIM card;

[0213] A terminal access module, configured to access an address according to an instruction of the enhanced call application of the SIM card.

[0214] In implementation, the terminal sending module is further configured to send call information to the enhanced call application of the SIM card when a user makes a call using the terminal.

[0215] In implementation, the terminal access module is further configured to, when the access address indicated by the enhanced call application of the SIM card is the URL corresponding to the terminal, after starting a browser according to the specified URL address, interact with a service platform through the browser; or, when the access address indicated by the enhanced call application of the SIM card is the SIM service management address, after starting a browser according to the specified URL address, perform super SIM service configuration through a page.

[0216] In implementation, the terminal access module is further configured to receive an instruction from the enhanced call application of the SIM card to access the address by generating LaunchBrowser command data.

[0217] For convenience of description, each part of the above-described device is described separately as various modules or units according to functions. Of course, when implementing the present invention, the functions of the various modules or units can be implemented in the same or multiple software or hardware.

[0218] Figure 11 The following is a schematic structural diagram of an enhanced call management platform. As shown in the figure, the platform includes:

[0219] A processor 1100, configured to read a program in a memory 1120 and execute the following processes:

[0220] Receive a request for obtaining an address sent by the enhanced call application of the SIM card;

[0221] Return an address to the enhanced call application of the SIM card for the enhanced call application of the SIM card to instruct the terminal to access the address; [[ID=3l]]

[0222] A transceiver 1110, configured to receive and send data under the control of the processor 1100.

[0223] In implementation, the request of the enhanced call application of the SIM card for obtaining an address is requested by connecting to the enhanced call management platform through OTA.

[0224] In implementation, the address is the URL corresponding to the terminal.

[0225] Among them, Figure 11Among them, the bus architecture may include any number of interconnected buses and bridges, specifically, various circuits represented by one or more processors represented by processor 1100 and memory represented by memory 1120 are linked together. The bus architecture can also link together various other circuits such as peripheral devices, voltage regulators, and power management circuits, which are well known in the art, and thus will not be further described herein. The bus interface provides an interface. The transceiver 1110 can be multiple components, that is, including a transmitter and a receiver, and provides a unit for communicating with various other devices on the transmission medium. The processor 1100 is responsible for managing the bus architecture and general processing, and the memory 1120 can store data used by the processor 1100 when performing operations.

[0226] An enhanced call management platform is also provided in an embodiment of the present invention, including:

[0227] An enhanced call management platform receiving module, configured to receive a request for obtaining an address sent by an enhanced call application of a SIM card;

[0228] An enhanced call management platform address module, configured to return an address to the enhanced call application of the SIM card for the enhanced call application of the SIM card to instruct the terminal to access the address.

[0229] In implementation, the enhanced call management platform receiving module is further configured to receive a request for obtaining an address by connecting to the enhanced call management platform through OTA.

[0230] In implementation, the enhanced call management platform address module is further configured to return a URL corresponding to the terminal.

[0231] For the convenience of description, each part of the above-described device is described separately as various modules or units according to functions. Of course, when implementing the present invention, the functions of the various modules or units can be implemented in the same or multiple software or hardware.

[0232] A computer-readable storage medium is also provided in an embodiment of the present invention. The computer-readable storage medium stores a computer program for executing an information access method of one of the enhanced call applications of the SIM card, the terminal, and the enhanced call management platform information side or a combination thereof.

[0233] For specific implementation, reference can be made to the implementation of the information access method of one of the enhanced call applications of the SIM card, the terminal, and the enhanced call management platform information side or a combination thereof.

[0234] In summary, in the technical solution provided by the embodiment of the present invention, a solution for starting a browser by a user call is provided.

[0235] Specifically provided is enhanced call based on STK, which supports starting a browser during a user's call through call control events and initiating browser active commands to assist call services;

[0236] Launching the personal homepage based on STK, starting the personal homepage by calling the local number, entering the super SIM service entrance, and performing service configuration.

[0237] Implement an enhanced call method and system based on STK, which supports starting a browser during a user's call, improves interaction efficiency, reduces human communication costs, and enhances the business experience;

[0238] Without modifying the terminal, implement services such as multimedia incoming call display and intelligent customer service interaction;

[0239] Without installing an APP, the user automatically starts the personal homepage page by calling the local number, realizing a lightweight and highly convenient super SIM service management entrance.

[0240] Those skilled in the art should understand that the embodiments of the present invention can be provided as methods, systems, or computer program products. Therefore, the present invention can take the form of a completely hardware embodiment, a completely software embodiment, or an embodiment combining software and hardware aspects. Moreover, the present invention can take the form of a computer program product implemented on one or more computer-usable storage media (including but not limited to disk storage and optical storage, etc.) containing computer-usable program code.

[0241] The present invention is described with reference to the flowcharts and / or block diagrams of methods, devices (systems), and computer program products according to the embodiments of the present invention. It should be understood that each process and / or block in the flowchart and / or block diagram, and the combination of processes and / or blocks in the flowchart and / or block diagram, can be implemented by computer program instructions. These computer program instructions can be provided to the processor of a general-purpose computer, a special-purpose computer, an embedded processor, or other programmable data processing devices to generate a machine, so that the instructions executed by the processor of the computer or other programmable data processing devices generate means for implementing the functions specified in Figure 1 one process or multiple processes and / or blocks Figure 1 one block or multiple blocks.

[0242] These computer program instructions can also be stored in a computer-readable memory that can direct a computer or other programmable data processing device to work in a specific manner, so that the instructions stored in the computer-readable memory generate a manufactured article including instruction means, and the instruction means implements the functions specified in Figure 1 one process or multiple processes and / or blocks Figure 1 one block or multiple blocks.

[0243] These computer program instructions may also be loaded onto a computer or other programmable data processing apparatus, causing a series of operational steps to be performed on the computer or other programmable apparatus to produce a computer implemented process such that the instructions executed on the computer or other programmable apparatus provide steps for implementing the functions specified in a flowchart Figure 1 a flowchart or flowcharts and / or boxes Figure 1 a box or boxes. The steps for implementing the specified functions in the flowchart

[0244] Obviously, those skilled in the art can make various changes and modifications to the present invention without departing from the spirit and scope of the present invention. Thus, if these modifications and variations of the present invention fall within the scope of the claims of the present invention and their equivalent technologies, the present invention is also intended to include these modifications and variations.

Claims

1. An information access method, characterized in that, including: The enhanced call application of the subscriber identity module (SIM) card receives call information sent by the terminal; The enhanced call application of the SIM card obtains an address; The enhanced call application of the SIM card instructs the terminal to access the address. When the address indicated by the enhanced call application of the SIM card is the uniform resource locator (URL) corresponding to the terminal, after the terminal starts the browser according to the specified URL address, it interacts with the service platform through the browser; or, when the address indicated by the enhanced call application of the SIM card is the SIM service management address, after the terminal starts the browser according to the specified URL address, it performs super SIM service configuration through the page. The browser is used for the user to interact with the service platform or for performing super SIM service configuration; Among them, the enhanced call application of the SIM card obtains the address by obtaining it from the enhanced call management platform; or The SIM service management address generated by the enhanced call application of the SIM card when it determines that it is the local number.

2. The method according to claim 1, wherein The enhanced call application of the SIM card obtains the address from the enhanced call management platform by obtaining it through an over-the-air (OTA) connection to the enhanced call management platform.

3. The method according to claim 1, wherein The enhanced call application of the SIM card instructs the terminal to access the address by generating Launch Browser command data.

4. An information access method, characterized in that, including: The terminal sends call information to the enhanced call application of the SIM card; The terminal accesses the address according to the instruction of the enhanced call application of the SIM card; Among them, when the address indicated by the enhanced call application of the SIM card is the URL corresponding to the terminal, after the terminal starts the browser according to the specified URL address, it interacts with the service platform through the browser; or When the address indicated by the enhanced call application of the SIM card is the SIM service management address, after the terminal starts the browser according to the specified URL address, it performs super SIM service configuration through the page; Among them, the address is obtained by the SIM card from the enhanced call management platform or is the SIM service management address generated by the enhanced call application of the SIM card when it determines that it is the local number.

5. The method according to claim 4, wherein The terminal sends call information to the enhanced call application of the SIM card when the user uses the terminal to make a call and sends the call information to the enhanced call application of the SIM card.

6. The method according to claim 4, wherein The enhanced call application of the SIM card instructs the terminal to access the address by generating Launch Browser command data.

7. An information access method, characterized in that, including: The enhanced call management platform receives a request for obtaining an address sent by the enhanced call application of the SIM card; The enhanced call management platform returns an address to the enhanced call application of the SIM card for the enhanced call application of the SIM card to instruct the terminal to access the address. When the address indicated by the enhanced call application of the SIM card is the uniform resource locator (URL) corresponding to the terminal, after the terminal starts the browser according to the specified URL address, it interacts with the service platform through the browser; or, when the address indicated by the enhanced call application of the SIM card is the SIM service management address, after the terminal starts the browser according to the specified URL address, it performs super SIM service configuration through the page, and the browser is used for the user to interact with the service platform or for performing super SIM service configuration. Among them, the address is obtained by the SIM card from the enhanced call management platform, or is the SIM service management address generated by the enhanced call application of the SIM card when it determines that it is the local number.

8. The method according to claim 7, wherein The request for the enhanced call application of the SIM card to obtain the address is made by connecting to the enhanced call management platform through OTA.

9. A SIM card, characterized in that, It includes: A processor for reading the program in the memory and performing the following processes: Receiving call information sent by the terminal; Obtaining an address; Instructing the terminal to access the address; A transceiver for receiving and sending data under the control of the processor; Among them, when the address indicated by the enhanced call application of the SIM card is the uniform resource locator (URL) corresponding to the terminal, after the terminal starts the browser according to the specified URL address, it interacts with the service platform through the browser; or, when the address indicated by the enhanced call application of the SIM card is the SIM service management address, after the terminal starts the browser according to the specified URL address, it performs super SIM service configuration through the page, and the browser is used for the user to interact with the service platform or for performing super SIM service configuration.

10. A SIM card, characterized in that, It includes: An enhanced call application receiving module of the SIM card for receiving call information sent by the terminal; An enhanced call application obtaining module of the SIM card for obtaining an address; An enhanced call application indicating module of the SIM card for instructing the terminal to access the address; Among them, when the address indicated by the enhanced call application of the SIM card is the uniform resource locator (URL) corresponding to the terminal, after the terminal starts the browser according to the specified URL address, it interacts with the service platform through the browser; or, when the address indicated by the enhanced call application of the SIM card is the SIM service management address, after the terminal starts the browser according to the specified URL address, it performs super SIM service configuration through the page, and the browser is used for the user to interact with the service platform or for performing super SIM service configuration.

11. A terminal, characterized in that, It includes: A processor for reading the program in the memory and performing the following processes: Sending call information to the enhanced call application of the SIM card; Accessing the address according to the indication of the enhanced call application of the SIM card; A transceiver for receiving and sending data under the control of the processor; Among them, when the address indicated by the enhanced call application of the SIM card is the uniform resource locator (URL) corresponding to the terminal, after the terminal starts the browser according to the specified URL address, it interacts with the service platform through the browser; or, When the address indicated by the enhanced call application of the SIM card is the SIM service management address, after the terminal starts the browser according to the specified URL address, it performs super SIM service configuration through the page; Among them, the address is obtained by the SIM card from the enhanced call management platform, or is the SIM service management address generated by the enhanced call application of the SIM card when it determines that it is the local number.

12. A terminal, characterized in that, It includes: A terminal sending module, used to send call information to the enhanced call application of the SIM card; A terminal access module, used to access the address according to the indication of the enhanced call application of the SIM card; Among them, when the address indicated by the enhanced call application of the SIM card is the uniform resource locator URL corresponding to the terminal, after the terminal starts the browser according to the specified URL address, it interacts with the service platform through the browser; or, When the address indicated by the enhanced call application of the SIM card is the SIM service management address, after the terminal starts the browser according to the specified URL address, it performs super SIM service configuration through the page; Among them, the address is obtained by the SIM card from the enhanced call management platform, or is the SIM service management address generated by the enhanced call application of the SIM card when it determines that it is the local number.

13. An enhanced call management platform, characterized in that, It includes: A processor, used to read the program in the memory and execute the following processes: Receive a request for obtaining an address sent by the enhanced call application of the SIM card; Return an address to the enhanced call application of the SIM card for the enhanced call application of the SIM card to instruct the terminal to access the address. When the address indicated by the enhanced call application of the SIM card is the uniform resource locator URL corresponding to the terminal, after the terminal starts the browser according to the specified URL address, it interacts with the service platform through the browser; or, when the address indicated by the enhanced call application of the SIM card is the SIM service management address, after the terminal starts the browser according to the specified URL address, it performs super SIM service configuration through the page, and the browser is used for the user to interact with the service platform or for performing super SIM service configuration; Among them, the address is obtained by the SIM card from the enhanced call management platform, or is the SIM service management address generated by the enhanced call application of the SIM card when it determines that it is the local number; A transceiver, used to receive and send data under the control of the processor.

14. An enhanced call management platform, characterized in that, It includes: An enhanced call management platform receiving module, used to receive a request for obtaining an address sent by the enhanced call application of the SIM card; An enhanced call management platform address module, used to return an address to the enhanced call application of the SIM card for the enhanced call application of the SIM card to instruct the terminal to access the address. When the address indicated by the enhanced call application of the SIM card is the uniform resource locator URL corresponding to the terminal, after the terminal starts the browser according to the specified URL address, it interacts with the service platform through the browser; or, when the address indicated by the enhanced call application of the SIM card is the SIM service management address, after the terminal starts the browser according to the specified URL address, it performs super SIM service configuration through the page, and the browser is used for the user to interact with the service platform or for performing super SIM service configuration; Wherein, the address is obtained by the SIM card from the enhanced call management platform or is a SIM service management address generated by the enhanced call application of the SIM card when it determines that it is the local number.

15. A computer-readable storage medium, characterized in that, The computer-readable storage medium stores a computer program, and the computer program can be executed by a processor to implement the method according to any one of claims 1 to 8.

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