Shopping guide device applied to e-commerce platform

Through real-time monitoring and notification functions, the problem of idle travel caused by the sale of goods or insufficient margin in the shopping guide device is solved, the shopping experience is improved, and the replenishment and navigation paths are optimized to ensure that customers can obtain goods in a timely manner.

CN119130588APending Publication Date: 2024-12-13CHENGDU RAILWAY TECHNICAL SCHOOL
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Patent Information

Application Number
CN202411182761.3
Authority / Receiving Office
CN · China
Patent Type
Applications(China)
Current Assignee / Owner
Filing Date
2024-08-27
Publication Date
2024-12-13

AI Technical Summary

Technical Problem

When the existing shopping guide device guides customers to the location of the goods, the goods may be sold or the remaining amount is insufficient, resulting in a waste of time, affecting the shopping experience.

Method used

Design a shopping guide device including interactive module, control module and navigation module to monitor the remaining amount of pre-ordered products in real time, and issue a prompt when the remaining amount is insufficient, reset the pre-order demand, promptly notify customers, and generate replenishment if necessary Notify and re-plan navigation paths.

Benefits of technology

Improve the shopping experience, ensure that customers can timely understand the product situation and adjust their needs, avoid a waste of time, replenish goods in a timely manner, and optimize the shopping guide path.

✦ Generated by Eureka AI based on patent content.

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Abstract

The invention relates to a shopping guide device applied to an e-commerce platform, and the device comprises an interaction module, a control module and a navigation module, and the control module is used for determining the position of a pre-purchased commodity according to the name of the pre-purchased commodity in pre-purchased demand information when the pre-purchased demand information is received. The method comprises the steps of determining the position of a pre-purchased commodity, generating a navigation instruction according to the determined position of the pre-purchased commodity and sending the navigation instruction to a navigation module, then obtaining the remaining amount of the pre-purchased commodity in real time, judging the remaining amount of the pre-purchased commodity and the pre-purchased number of the pre-purchased commodity, and generating prompt information when the remaining amount of the pre-purchased commodity is smaller than the pre-purchased number of the pre-purchased commodity, and at the same time, a navigation pause instruction is sent to the navigation module. According to the invention, when the remaining amount of the pre-purchased commodity does not meet the pre-purchasing demand of the customer, the prompt can be sent out, so that the customer can timely know the situation and reset the pre-purchasing demand, and the shopping experience is improved.
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Description

Technical Field

[0001] The present disclosure relates to the technical field of e-commerce, and in particular to a shopping guide device applied to an e-commerce platform. Background Art

[0002] Current shopping guide devices plan routes based on the shopping needs of customers to guide customers to the location of pre-purchased goods, making it easier for customers to find the goods they want to buy. However, while guiding customers to the location of the goods, the goods may be selected by other customers and sold. When the customer arrives at the location of the goods, the goods may have been sold out, or the remaining quantity of the goods may not meet the customer's purchasing needs, resulting in a wasted trip for the customer and a poor shopping experience for the customer. Summary of the invention

[0003] The present disclosure provides a shopping guide device applied to an e-commerce platform, so that when guiding a customer to the location of the pre-ordered goods, the device can monitor in real time whether the remaining quantity of the pre-ordered goods meets the customer's pre-order needs. When the remaining quantity of the pre-ordered goods does not meet the customer's pre-order needs, a prompt is issued to let the customer know the situation in time and reset the pre-order needs, thereby improving the shopping experience.

[0004] The present disclosure provides a shopping guide device applied to an e-commerce platform, comprising an interaction module, a control module and a navigation module, wherein:

[0005] The interaction module is used to obtain the user's pre-order demand information and send the obtained pre-order demand information to the control module, wherein the pre-order demand information includes the name and pre-order quantity of the pre-ordered product;

[0006] The control module is used to determine the location of the pre-ordered goods according to the name of the pre-ordered goods in the pre-ordered goods when receiving the pre-ordered demand information, generate a navigation instruction according to the determined location of the pre-ordered goods and send it to the navigation module, then obtain the remaining quantity of the pre-ordered goods in real time, and judge the size of the remaining quantity of the pre-ordered goods and the pre-ordered quantity of the pre-ordered goods, and when the remaining quantity of the pre-ordered goods is less than the pre-ordered quantity of the pre-ordered goods, generate a prompt message to prompt the customer to re-determine the pre-order demand, and send a pause navigation instruction to the navigation module;

[0007] The navigation module is used to parse the location of the pre-ordered goods in the navigation instruction when it receives the navigation instruction, use the location of the pre-ordered goods and the location of the shopping guide device as waypoints, perform path planning to generate a navigation route, and walk according to the generated navigation route; it is also used to stop navigation when it receives a stop navigation instruction.

[0008] In one embodiment, the shopping guide device applied to the e-commerce platform further includes a communication module;

[0009] The control module is further configured to obtain the cumulative shelf quantity, the daily sales quantity and the rated shelf placement quantity of the pre-ordered goods when the remaining quantity of the pre-ordered goods is greater than or equal to the pre-order quantity of the pre-ordered goods, and determine the actual shelf placement quantity of the pre-ordered goods according to the cumulative shelf quantity, the daily sales quantity and the rated shelf placement quantity of the pre-ordered goods on the same day, and if the actual shelf placement quantity of the pre-ordered goods is less than the pre-order quantity of the pre-ordered goods, generate replenishment notification information according to the pre-order quantity and the actual shelf placement quantity of the pre-ordered goods, wherein the replenishment notification information includes the name and replenishment quantity of the goods to be replenished;

[0010] The communication module is used to send the replenishment notification information to remind the staff to replenish the goods to be replenished.

[0011] In one embodiment, the control module is further configured to determine the location of the commodity to be replenished according to the name of the commodity to be replenished after generating the replenishment notification information, and generate a delayed navigation instruction according to the location of the commodity to be replenished;

[0012] The navigation module is also used to parse the delayed navigation instruction when it receives it, obtain the location of the goods to be replenished, remove the corresponding waypoints in the navigation route that is not currently traveled according to the location of the goods to be replenished, re-plan the path for the remaining waypoints in the navigation route that is not currently traveled, obtain the priority navigation path, and travel along the priority navigation path.

[0013] In one embodiment, the communication module is further used to time the waiting time after sending the replenishment notification information. If the waiting time reaches the preset replenishment waiting time, a replenishment reminder message is sent and the waiting time is re-timed until a replenishment success feedback message is received, at which time the waiting time is stopped. The replenishment success feedback message includes the name of the successfully replenished product and the quantity of this replenishment.

[0014] In one embodiment, the control module is further configured to determine the location of the successfully replenished commodity according to the name of the successfully replenished commodity in the received successful replenishment feedback information, generate a re-route planning instruction for the location of the successfully replenished commodity, and send the re-route planning instruction to the navigation module;

[0015] The navigation module is also used to parse the received re-route planning instructions, obtain the locations of the successfully replenished goods, use the locations of the successfully replenished goods as newly added waypoints, re-plan the path for the newly added waypoints and the remaining waypoints in the navigation route that has not been traveled, obtain a new navigation path, and travel according to the new navigation path.

[0016] In one embodiment, after completing walking along the priority navigation path, the navigation module sends priority navigation path walking completion information to the control module;

[0017] The control module is used to receive the priority navigation path completion information, generate inquiry information according to the name and replenishment quantity of the current product to be replenished, so as to inquire whether the customer is waiting for the product to be replenished, and send a continue navigation instruction to the navigation module if the customer feedback information is waiting for the product to be replenished;

[0018] The navigation module is also used to plan a path using the location of the product to be replenished as a waypoint when receiving a continue navigation instruction, generate a new navigation path, and walk along the navigation path.

[0019] In one embodiment, the control module is further configured to send a stop navigation instruction to the navigation module if the feedback information is to pause and wait for the product to be replenished, obtain feature information of the product to be replenished, perform feature matching in a preset product information library according to the feature information of the product to be replenished, and send the matched product information to the display module;

[0020] The interaction module is also used to display the received commodity information.

[0021] In one embodiment, the display module is used to sort and display the product information of the products in order of matching degree from high to low.

[0022] In one embodiment, when the actual shelf quantity of the pre-ordered goods is less than the pre-order quantity of the pre-ordered goods, and the actual shelf quantity of the pre-ordered goods is equal to the rated shelf quantity of the pre-ordered goods, the replenishment notification information also includes a stock quantity, which is the difference between the pre-order quantity and the rated shelf quantity of the pre-ordered goods.

[0023] In one embodiment, the communication module is further used to receive replenishment progress information.

[0024] The present disclosure provides a shopping guide device applied to an e-commerce platform. The device monitors in real time whether the remaining quantity of the pre-ordered goods meets the customer's pre-order needs while guiding the customer to the location of the pre-ordered goods. When the remaining quantity of the pre-ordered goods does not meet the customer's pre-order needs, a prompt is issued to let the customer know the situation in time and reset the pre-order needs, thereby improving the shopping experience. BRIEF DESCRIPTION OF THE DRAWINGS

[0025] The present disclosure will be described in more detail below based on embodiments and with reference to the accompanying drawings:

[0026] Figure 1A structural block diagram of a shopping guide device applied to an e-commerce platform provided by an embodiment of the present disclosure;

[0027] Figure 2 Another structural block diagram of a shopping guide device applied to an e-commerce platform provided by an embodiment of the present disclosure;

[0028] Figure 3 Another structural block diagram of a shopping guide device applied to an e-commerce platform provided in an embodiment of the present disclosure.

[0029] In the drawings, the same reference numerals are used for the same components, and the drawings are not drawn to scale. DETAILED DESCRIPTION

[0030] In order to enable those skilled in the art to better understand the technical solution of the present disclosure, and to fully understand and implement how the present disclosure applies technical means to solve technical problems and achieve the corresponding technical effects, the technical solution in the embodiments of the present disclosure will be clearly and completely described below in conjunction with the drawings in the embodiments of the present disclosure. Obviously, the described embodiments are only embodiments of a part of the present disclosure, not all of the embodiments. The embodiments of the present disclosure and the various features in the embodiments can be combined with each other without conflict, and the technical solutions formed are all within the scope of protection of the present disclosure. Based on the embodiments in the present disclosure, all other embodiments obtained by ordinary technicians in this field without making creative work should fall within the scope of protection of the present disclosure.

[0031] It should be noted that the terms "first", "second", etc. in the specification and claims of the present disclosure and the above-mentioned drawings are used to distinguish similar objects, and are not necessarily used to describe a specific order or sequence. It should be understood that the data used in this way can be interchangeable where appropriate, so that the embodiments of the present disclosure described herein can be implemented in an order other than those illustrated or described herein. In addition, the terms "including" and "having" and any variations thereof are intended to cover non-exclusive inclusions, for example, a process, method, system, product, or device that includes a series of steps or units is not necessarily limited to those steps or units that are clearly listed, but may include other steps or units that are not clearly listed or inherent to these processes, methods, products, or devices.

[0032] It should be noted that the steps shown in the flowcharts of the accompanying drawings can be executed in a computer system such as a set of computer executable instructions, and that, although a logical order is shown in the flowcharts, in some cases, the steps shown or described can be executed in an order different from that shown here.

[0033] Embodiment 1

[0034] Figure 1 The structure diagram of a shopping guide device applied to an e-commerce platform provided by an embodiment of the present disclosure is shown in FIG. Figure 1 As shown, a shopping guide device applied to an e-commerce platform includes an interaction module 100, a control module 200 and a navigation module 300, wherein:

[0035] The interaction module 100 is used to obtain the user's pre-order demand information and send the obtained pre-order demand information to the control module 200. The pre-order demand information includes the name and pre-order quantity of the pre-ordered product.

[0036] The control module 200 is used to determine the location of the pre-ordered goods according to the name of the pre-ordered goods in the pre-ordered demand information when receiving the pre-order demand information, and generate a navigation instruction according to the determined location of the pre-ordered goods and send it to the navigation module 300, and then obtain the remaining quantity of the pre-ordered goods in real time, and judge the size of the remaining quantity of the pre-ordered goods and the pre-order quantity of the pre-ordered goods. When the remaining quantity of the pre-ordered goods is less than the pre-order quantity of the pre-ordered goods, a prompt message is generated to prompt the customer to re-determine the pre-order demand, and a pause navigation instruction is sent to the navigation module 300.

[0037] Specifically, the location of the pre-ordered product is obtained by searching a preset product name and product location relationship table according to the name of the pre-ordered product.

[0038] The navigation module 300 is used to parse the location of the pre-ordered goods in the navigation instruction when it receives the navigation instruction, use the location of the pre-ordered goods and the location of the shopping guide device as waypoints, perform path planning to generate a navigation route, and walk according to the generated navigation route; it is also used to stop navigation when it receives a stop navigation instruction.

[0039] For example, the interactive module 100 displays a product selection interface. The customer selects the pre-purchased product and the corresponding pre-purchase quantity on the product selection interface. The interactive module 100 generates the customer's pre-order demand information according to the customer's selection result on the product selection interface. The pre-order demand information is: the name of the pre-ordered product is A, and the corresponding pre-order quantity is 2 pieces; the pre-ordered product B, the corresponding pre-order quantity is 5 pieces; the pre-ordered product C, the corresponding pre-order quantity is 3 pieces.

[0040] The control module 200 queries the corresponding positions of the pre-ordered goods from the preset table of relations between the goods names and the goods positions according to the names of the pre-ordered goods: A, B, C, and generates navigation instructions for the positions of the pre-ordered goods obtained by querying, and sends them to the navigation module 300, so that the navigation module 300 can plan the route and guide the customer to the position of the pre-ordered goods. Then, the control module 200 obtains the remaining quantity of the pre-ordered goods A, B and C in real time. If at a certain moment, the remaining quantity of the pre-ordered goods A is 1 piece, which is less than the pre-order quantity of the pre-ordered goods A, 2 pieces, a prompt message is generated, such as "Hello, customer! The current remaining quantity of the goods A you purchased is 1 piece, which is less than 2 pieces. Please reconfirm whether you need to adjust the selected goods and the pre-order quantity". Therefore, when the remaining quantity of the pre-ordered goods of the customer is less than the corresponding pre-order quantity, the customer can be reminded in time, so that the customer can be aware of the situation and adjust his pre-order demand in time, thereby improving the customer's shopping experience.

[0041] Embodiment 2

[0042] There are many kinds of goods on the shelves in supermarkets, and these goods are purchased and sold by customers at irregular intervals. In addition, the location of goods on the shelves often changes due to activities and promotions of specific brands. Therefore, it is difficult to monitor the number of goods on the shelves. The goods on the shelves still need to be manually managed by supermarket stockists, such as registering the number of goods on the shelves and replenishing goods.

[0043] The staff replenishes the goods by inspecting the shelves one by one to check whether there are any vacancies in the product placement area on the shelves. If there are any vacancies, they will replenish the goods. Therefore, when a customer wants to buy a certain product, and the quantity of the product on the shelf happens to be lower than the quantity the customer expects to buy, the customer will mistakenly think that the product is sold out on the shelf and give up buying the product, resulting in the situation that the product is in stock and there are customers who want to buy the product, but the product cannot be sold due to untimely replenishment.

[0044] Considering the above problems, based on the above embodiments, the shopping guide device applied to the e-commerce platform provided in this embodiment is as follows: Figure 2 As shown, a communication module 400 is also included.

[0045] The control module 200 is also used to obtain the cumulative number of pre-ordered goods on the shelf, the number of pre-ordered goods sold on the shelf, and the rated number of pre-ordered goods on the shelf on the day when the remaining amount of the pre-ordered goods is greater than or equal to the pre-ordered quantity of the pre-ordered goods, and determine the actual number of pre-ordered goods on the shelf according to the cumulative number of pre-ordered goods on the shelf, the number of pre-ordered goods sold on the day, and the rated number of pre-ordered goods on the shelf. If the actual number of pre-ordered goods on the shelf is less than the pre-ordered quantity of the pre-ordered goods, then generate replenishment notification information according to the pre-ordered quantity and the actual number of pre-ordered goods on the shelf, and the replenishment notification information includes the name and replenishment quantity of the goods to be replenished. Wherein, when the actual number of pre-ordered goods on the shelf is less than the pre-ordered quantity of the pre-ordered goods, and the actual number of pre-ordered goods on the shelf is equal to the rated number of pre-ordered goods on the shelf, the replenishment notification information also includes the stocking quantity, and the stocking quantity is the difference between the pre-ordered quantity of the pre-ordered goods and the rated number of pre-ordered goods on the shelf.

[0046] The communication module 400 is used to send the replenishment notification information to remind the staff to replenish the goods to be replenished.

[0047] Considering that the placement area divided by each commodity on the supermarket shelves is fixed, the maximum number of commodities that can be placed on the shelves is a fixed value. In addition, the supermarket will replenish the commodities on all shelves before opening on the same day, so the actual shelf placement number of the commodity can be determined according to the cumulative number of shelves on the same day, the number of sales on the same day and the rated shelf placement number. For example, the cumulative number of shelves on the same day for commodity A is 7 pieces, the number of sales on the same day is 9 pieces, and the rated shelf placement number is 10 pieces, then the actual shelf placement number of commodity A is (10+7-16), that is, 1 piece. In addition, the replenishment quantity can be determined according to the difference between the actual shelf placement number of the current pre-ordered commodity and its pre-ordered quantity, or it can be determined according to the difference between the actual shelf placement number of the current pre-ordered commodity and the rated shelf placement number at this time. It is also possible to judge the size of the pre-ordered quantity of the pre-ordered commodity and its rated shelf placement number. If the pre-ordered quantity of the pre-ordered commodity is greater than its rated shelf placement number, the replenishment quantity can be determined according to the difference between the actual shelf placement number of the current pre-ordered commodity and its pre-ordered quantity, otherwise it is determined according to the difference between the actual shelf placement number of the current pre-ordered commodity and the rated shelf placement number at this time. For example, if the actual shelf quantity of commodity A is 1, which is less than the pre-order quantity of commodity A, 2, a replenishment notification message is generated, which includes commodity A and the replenishment quantity is 1. For example, if the actual shelf quantity of commodity B is 4, and the rated shelf quantity of commodity B is also 4, it means that commodity B on the shelf does not need to be replenished, and the actual shelf quantity of commodity B is 4, which is less than the pre-order quantity of commodity B, 5. At this time, the replenishment notification message also includes a stock quantity of 5-4=1, so that the staff can prepare in advance, and when the customer arrives at the location of commodity B, another 1 commodity B will be taken for the customer.

[0048] In some embodiments, the communication module 400 is also used to receive replenishment progress information, such as stocking in progress, loading in progress, stocking completed, etc. The replenishment progress information is displayed to the customer through the interaction module 100 to let the customer know the replenishment progress.

[0049] In some embodiments, the control module 200 is further configured to determine the location of the commodity to be replenished according to the name of the commodity to be replenished after generating the replenishment notification information, and generate a delayed navigation instruction according to the location of the commodity to be replenished;

[0050] The navigation module 300 is also used to parse the delayed navigation instruction when it receives it, obtain the location of the goods to be replenished, remove the corresponding waypoints in the navigation route that is not currently traveled according to the location of the goods to be replenished, re-plan the path for the remaining waypoints in the navigation route that is not currently traveled, obtain the priority navigation path, and travel along the priority navigation path.

[0051] Considering that it takes time to replenish goods, when there are goods to be replenished, the location of the goods that do not need to be replenished is first used as the waypoint, and the route is re-planned to avoid customers arriving at the location of the goods to be replenished in advance and waiting, which would cause discomfort to the customers.

[0052] In some embodiments, the communication module 400 is also used to time the waiting time after sending the replenishment notification information. If the waiting time reaches the preset replenishment waiting time, a replenishment reminder message is sent and the waiting time is re-timed until a replenishment success feedback message is received, at which time the waiting time is stopped. The replenishment success feedback message includes the name of the successfully replenished product and the quantity of this replenishment.

[0053] Considering that there are many types of goods that need to be replenished in the supermarket, the staff may forget. Reminders are used to encourage the staff to replenish the goods in time. The replenishment reminder information can also include the number of reminders, so that the staff can arrange the priority of product replenishment according to the number of reminders.

[0054] In some embodiments, the control module 200 is further configured to determine the location of the successfully replenished product according to the name of the successfully replenished product in the received successful replenishment feedback information, generate a re-route planning instruction for the location of the successfully replenished product, and send the re-route planning instruction to the navigation module 300;

[0055] The navigation module 300 is also used to parse the received re-route planning instructions, obtain the locations of the successfully replenished goods, use the locations of the successfully replenished goods as new waypoints, re-plan the route for the new waypoints and the remaining waypoints in the navigation route that has not been traveled, obtain a new navigation route, and travel along the new navigation route.

[0056] After successful replenishment, the route is re-planned in time to avoid unnecessary detours when the successfully replenished goods are nearby but the original navigation path is still followed.

[0057] In some embodiments, Figure 3 As shown, after completing walking on the priority navigation path, the navigation module 300 sends priority navigation path walking completion information to the control module 200;

[0058] The control module 200 is used to receive the priority navigation path completion information, generate inquiry information according to the name and replenishment quantity of the current product to be replenished, so as to inquire whether the customer is waiting for the product to be replenished, and send a navigation continuing instruction to the navigation module 300 if the customer feedback information is waiting for the product to be replenished;

[0059] The navigation module 300 is also used to plan a path using the location of the product to be replenished as a waypoint when receiving a continue navigation instruction, generate a new navigation path, and walk along the navigation path.

[0060] The control module 200 is further configured to send a stop navigation instruction to the navigation module 300 if the feedback information is to pause and wait for the product to be replenished, obtain feature information of the product to be replenished, perform feature matching in a preset product information library according to the feature information of the product to be replenished, and send the matched product information to the display module;

[0061] The interaction module 100 is also used to display the received product information. Specifically, the display module is used to sort and display the product information of the products in descending order of matching degree.

[0062] Considering that some customers may not want to wait after they have purchased the goods that do not need to be replenished, but the goods to be replenished have not been replenished yet, an inquiry message is given at this time to ask the customer whether they are waiting for the goods to be replenished. If the customer responds that they are waiting for the goods to be replenished, a path is planned for the location of the goods to be replenished to guide the customer there. If the customer responds that they do not want to wait, navigation is stopped and goods with similar characteristics to the goods to be replenished are provided for the customer to choose from, thereby improving the customer's shopping experience.

[0063] It should be noted that in the present disclosure, the terms "include", "comprises" or any other variations thereof are intended to cover non-exclusive inclusion, so that a process, method, article or device including a series of elements includes not only those elements, but also other elements not explicitly listed, or also includes elements inherent to such process, method, article or device. In the absence of further restrictions, an element limited by the sentence "includes a ..." does not exclude the existence of other identical elements in the process, method, article or device including the element.

[0064] Although the embodiments disclosed in the present disclosure are as above, the above contents are only embodiments adopted for facilitating the understanding of the present disclosure and are not intended to limit the present disclosure. Any technician in the technical field to which the present disclosure belongs can make any modifications and changes in the form and details of the implementation without departing from the spirit and scope disclosed in the present disclosure, but the scope of patent protection of the present disclosure shall still be subject to the scope defined in the attached claims.

Claims

1. A shopping guide device applied to an e-commerce platform, characterized in that: It includes interaction module, control module and navigation module, among which: The interaction module is used to obtain the user's pre-order demand information and send the obtained pre-order demand information to the control module, wherein the pre-order demand information includes the name and pre-order quantity of the pre-ordered product; The control module is used to determine the location of the pre-ordered goods according to the name of the pre-ordered goods in the pre-ordered goods when receiving the pre-ordered demand information, generate a navigation instruction according to the determined location of the pre-ordered goods and send it to the navigation module, then obtain the remaining quantity of the pre-ordered goods in real time, and judge the size of the remaining quantity of the pre-ordered goods and the pre-ordered quantity of the pre-ordered goods, and when the remaining quantity of the pre-ordered goods is less than the pre-ordered quantity of the pre-ordered goods, generate a prompt message to prompt the customer to re-determine the pre-order demand, and send a pause navigation instruction to the navigation module; The navigation module is used to parse the location of the pre-ordered goods in the navigation instruction when it receives the navigation instruction, use the location of the pre-ordered goods and the location of the shopping guide device as waypoints, perform path planning to generate a navigation route, and walk according to the generated navigation route; it is also used to stop navigation when it receives a stop navigation instruction.

2. The shopping guide device applied to an e-commerce platform according to claim 1, characterized in that: Also includes a communication module; The control module is further configured to obtain the cumulative shelf quantity, the daily sales quantity and the rated shelf placement quantity of the pre-ordered goods when the remaining quantity of the pre-ordered goods is greater than or equal to the pre-order quantity of the pre-ordered goods, and determine the actual shelf placement quantity of the pre-ordered goods according to the cumulative shelf quantity, the daily sales quantity and the rated shelf placement quantity of the pre-ordered goods on the same day, and if the actual shelf placement quantity of the pre-ordered goods is less than the pre-order quantity of the pre-ordered goods, generate replenishment notification information according to the pre-order quantity and the actual shelf placement quantity of the pre-ordered goods, wherein the replenishment notification information includes the name and replenishment quantity of the goods to be replenished; The communication module is used to send the replenishment notification information to remind the staff to replenish the goods to be replenished.

3. The shopping guide device applied to an e-commerce platform according to claim 2, characterized in that: The control module is also used to determine the location of the commodity to be replenished according to the name of the commodity to be replenished after generating the replenishment notification information, and generate a delayed navigation instruction according to the location of the commodity to be replenished; The navigation module is also used to parse the delayed navigation instruction when it receives it, obtain the location of the goods to be replenished, remove the corresponding waypoints in the navigation route that is not currently traveled according to the location of the goods to be replenished, re-plan the path for the remaining waypoints in the navigation route that is not currently traveled, obtain the priority navigation path, and travel along the priority navigation path.

4. The shopping guide device applied to an e-commerce platform according to claim 3, characterized in that: The communication module is also used to count the waiting time after sending the replenishment notification information. If the waiting time reaches the preset replenishment waiting time, a replenishment reminder message is sent and the waiting time is counted again until a replenishment success feedback message is received, at which time the waiting time is stopped. The replenishment success feedback message includes the name of the successfully replenished commodity and the quantity of this replenishment.

5. The shopping guide device applied to an e-commerce platform according to claim 4, characterized in that: The control module is further configured to determine the location of the successfully replenished commodity according to the name of the successfully replenished commodity in the received successful replenishment feedback information, generate a re-route planning instruction for the location of the successfully replenished commodity, and send the re-route planning instruction to the navigation module; The navigation module is also used to parse the received re-route planning instructions, obtain the locations of the successfully replenished goods, use the locations of the successfully replenished goods as newly added waypoints, re-plan the path for the newly added waypoints and the remaining waypoints in the navigation route that has not been traveled, obtain a new navigation path, and travel along the new navigation path.

6. The shopping guide device applied to an e-commerce platform according to claim 3, characterized in that: After completing walking along the priority navigation path, the navigation module sends priority navigation path walking completion information to the control module; The control module is used to receive the priority navigation path completion information, generate inquiry information according to the name and replenishment quantity of the current product to be replenished, so as to inquire whether the customer is waiting for the product to be replenished, and send a continue navigation instruction to the navigation module if the customer feedback information is waiting for the product to be replenished; The navigation module is also used to plan a path using the location of the product to be replenished as a waypoint when receiving a continue navigation instruction, generate a new navigation path, and walk along the navigation path.

7. The shopping guide device applied to an e-commerce platform according to claim 6, characterized in that: The control module is further configured to send a stop navigation instruction to the navigation module if the feedback information is to pause and wait for the product to be replenished, obtain feature information of the product to be replenished, perform feature matching in a preset product information library according to the feature information of the product to be replenished, and send the matched product information to the display module; The interaction module is also used to display the received commodity information.

8. The shopping guide device applied to an e-commerce platform according to claim 7, characterized in that: The display module is used to sort and display the product information of the products in order of matching degree from high to low.

9. The shopping guide device applied to an e-commerce platform according to claim 2, characterized in that: When the actual shelf quantity of the pre-ordered goods is less than the pre-order quantity of the pre-ordered goods, and the actual shelf quantity of the pre-ordered goods is equal to the rated shelf quantity of the pre-ordered goods, the replenishment notification information also includes the stock quantity, which is the difference between the pre-order quantity and the rated shelf quantity of the pre-ordered goods.

10. The shopping guide device applied to an e-commerce platform according to claim 2, characterized in that: The communication module is also used to receive replenishment progress information.