Intelligent management platform for comprehensive operation and maintenance of smart park

Abstract

The invention discloses a smart park comprehensive operation and maintenance intelligent management platform, and relates to the technical field of smart parks, and the platform comprises a data collection module, a data storage module, an operation and maintenance management analysis module, an operation and maintenance service analysis module, and a comprehensive evaluation module. The technical key points are that operation and maintenance management of the smart park is analyzed, equipment performance parameters are analyzed, the relative deviation between a current park equipment performance change value and an equipment performance change standard value is calculated, an equipment operation and maintenance evaluation value is obtained, and problems are found and solved in time by evaluating the operation and maintenance management effect of the equipment. The operation efficiency and productivity of the equipment are improved; and by associating the current park environment data with the environment data of the city where the current park environment data is located, the park environment operation and maintenance evaluation value is obtained, the effectiveness of park environment treatment measures can be evaluated, the environment quality of the park is improved, and the accuracy and rationality of an evaluation result are improved.

Description

Technical Field

[0001] The present invention relates to the technical field of smart parks, and specifically to a smart park comprehensive operation and maintenance intelligent management platform. Background Art

[0002] With the continuous development of science and technology, the concepts of smart cities and smart communities are gaining more and more attention. However, most of the existing smart community operation platforms are mainly focused on a specific field, such as equipment monitoring, environmental control, energy management, etc., which cannot provide comprehensive integrated operation management services. Therefore, we urgently need to develop a new smart community integrated operation platform to meet the operation needs of modern communities.

[0003] In the Chinese invention application with application publication number CN115081688A, a cloud data center-based urban complex smart park operation and maintenance platform is disclosed, including a video fusion module, a spatiotemporal information service module, an environmental monitoring module, a visitor management module, an energy management module, and a security integrated management module. It realizes the integration of three-dimensional video fusion, three-dimensional real-scene modeling, environmental data simulation, energy management and security integrated management in the park, and can realize deep fusion control and command and dispatch of multiple modules. It provides park managers with an intelligent operation and management platform that integrates park production, park operation, and park decision-making in multiple dimensions, improves the park's operating benefits and management efficiency, and is widely used in the operation and maintenance of smart parks.

[0004] In the Chinese invention application with application publication number CN115545380A, a smart park integrated operation and maintenance integrated management platform is disclosed, including a data perception and collection platform, an information application platform, a centralized summary and analysis platform, and an application decision-making service platform. By adopting advanced technologies such as informatization and artificial intelligence, through data perception and collection, network information application, centralized summary and analysis, application decision-making services and other links, the park's "safety, environment and energy", economic operation, and emergency management integrated linkage platform are integrated to achieve scientific early warning, measurement and management linkage, dynamic prevention and control, and intelligent decision-making for each link of the park's safety risks, environmental pollution, energy consumption, and emergency command, and build a multi-dimensional integrated management and control system, which improves the park's systematic, scientific, refined and information-based management level.

[0005] In combination with the prior art, the technical solutions described in the above inventions have the following deficiencies:

[0006] 1. Ignoring the factors of park operation and management, the current operation and management system makes it difficult to effectively extend the life of park equipment, which in turn leads to rapid decline in equipment performance.

[0007] 2. Since each park is located in a different city, the air quality of its surrounding environment is also different. However, in the above application, the environmental status and environmental impact of the park were only evaluated from a single perspective, and the relationship between the park environment and the city environment, as well as the interaction with environmental operation and maintenance management and equipment operation and maintenance management were not fully considered, resulting in inaccurate evaluation results. Summary of the invention

[0008] 1. Technical issues to be resolved

[0009] In view of the deficiencies in the prior art, the present invention provides a smart park comprehensive operation and maintenance intelligent management platform, which aims to analyze equipment performance parameters, calculate the relative deviation between the current park equipment performance change value and the equipment performance change standard value, obtain equipment operation and maintenance evaluation value, and evaluate the equipment operation and maintenance management effect to timely discover and solve problems and improve the equipment's operating efficiency and productivity; and obtain the park environment operation and maintenance evaluation value by associating the current park environment data with the environmental data of the city where it is located, which can evaluate the effectiveness of the park's environmental governance measures, help improve the park's environmental quality, enhance the accuracy and rationality of the evaluation results, and solve the problems raised in the background technology.

[0010] (II) Technical solution

[0011] To achieve the above objectives, the present invention is implemented through the following technical solutions: a smart park comprehensive operation and maintenance intelligent management platform, including: a data acquisition module, a data storage module, an operation and maintenance management analysis module, an operation and maintenance service analysis module, and a comprehensive evaluation module; wherein,

[0012] The data collection module is used to collect data related to the operation and maintenance of the smart park, including equipment operation data, park environment data and customer feedback, and transmit the data to the data storage module;

[0013] The data storage module is used to receive the raw data collected from various sensors, devices and other systems, perform preprocessing, and store the preprocessed data and index data;

[0014] Data preprocessing includes:

[0015] Data cleaning: remove duplicate, invalid, erroneous, abnormal and other useless data, smooth noisy data, process missing values, and ensure data quality and credibility;

[0016] Data conversion: converting raw data to conform to a specific data format or specification to meet the requirements of subsequent data processing and analysis;

[0017] Data standardization: standardize data of different types, units, and magnitudes to eliminate the impact of dimensions and units and make the data comparable;

[0018] Data grouping: grouping data according to certain characteristics and attributes to facilitate subsequent data analysis and mining;

[0019] Data normalization: normalize the data and map the values ​​into a certain range to facilitate subsequent data processing and analysis;

[0020] Data interpolation: For missing data, interpolation methods can be used to fill in the missing data to reduce the impact of missing data on the overall data quality;

[0021] Data filtering: Filter out irrelevant, unimportant, and useless data to reduce the workload of data processing and analysis.

[0022] The operation and maintenance management analysis module is used to analyze the operation and maintenance management of the smart park, including analyzing the park equipment operation data and environmental data. By analyzing the equipment performance parameters, the relative deviation between the current park equipment performance change value Ec and the equipment performance change standard value Ec0 is calculated to obtain the equipment operation and maintenance evaluation value Eov, and by associating the current park environment data with the environmental data of the city where it is located, the park environment operation and maintenance evaluation value Emv is obtained;

[0023] The operation and maintenance service analysis module is used to analyze the operation and maintenance services of the smart park. By determining the evaluation indicators, collecting customer feedback data, and calculating the comprehensive score, the evaluation value Omv of the park operation and maintenance service is obtained;

[0024] The operation and maintenance comprehensive analysis module is used to analyze the comprehensive operation and maintenance of the smart park, and calculate the comprehensive operation and maintenance evaluation value Com of the park through the equipment operation and maintenance evaluation value Eov, the environment operation and maintenance evaluation value Emv and the operation and maintenance service evaluation value Omv.

[0025] Furthermore, equipment operation data includes equipment operation status and equipment life cycle. Equipment operation status includes equipment temperature, humidity, pressure and speed parameters. Park environment data includes park air quality index, park water environment quality index and noise value. Customer feedback includes service response time and number of customer complaints.

[0026] Furthermore, the specific steps for analyzing the park equipment operation data and obtaining the park equipment operation and maintenance evaluation value Eov are as follows:

[0027] After each time period, which can be a week or a month, the operation data of the park equipment is obtained, including equipment performance parameters such as temperature, humidity, pressure, and speed;

[0028] The performance parameter data of each time period is used as sample data to establish a sample data set;

[0029] By comparing the data of the current time period with the data of the previous period, the performance change of the equipment is evaluated after dimensionless processing. The calculation formula is as follows:

[0030]

[0031] Where param[i][j] is the i-th parameter value of the j-th time period, m is the total number of parameters, and n is the total number of time periods;

[0032] The equipment performance change value Ec is calibrated through historical data and big data, and the final result is used as the equipment performance change standard value Ec0.

[0033] Furthermore, after obtaining the standard value of equipment performance change, the equipment operation and maintenance effect of the current park is evaluated. The specific steps are as follows:

[0034] Obtain the equipment performance change value Ec of the current park through calculation;

[0035] Compare the current park equipment performance change value Ec with the equipment performance change standard value Ec0 to obtain the current park equipment operation and maintenance evaluation value Eov. The calculation formula is as follows:

[0036]

[0037] Among them, Ec is the equipment performance change value of the current park, and Ec0 is the standard value of equipment performance change.

[0038] Further, the park environment data is analyzed to obtain the park environment operation and maintenance evaluation value Emv. The specific steps are as follows:

[0039] Obtain the park air quality index, park water environment quality index, and noise value of the current park environment, and the city air quality index and city water environment quality index of the city where the current park is located;

[0040] By associating the current park environment data with the environmental data of the city where it is located and performing dimensionless processing, the park environment operation and maintenance management is evaluated to obtain the park environment operation and maintenance evaluation value Emv. The calculation formula is as follows:

[0041]

[0042] Among them, AQI is the air quality index of the current park, WQI is the water environment quality index of the current park, AQI0 is the air quality index of the current city, WQI0 is the water environment quality index of the current city, and DB is the noise value of the current park.

[0043] Furthermore, the specific steps of analyzing the operation and maintenance services of the park and obtaining the operation and maintenance service evaluation value Omv include:

[0044] Determine evaluation indicators and determine the indicators for customer service evaluation, including measuring customer satisfaction, service response speed and number of customer complaints;

[0045] Collect data, collect customer service related data through the system's automatic questionnaire distribution, and obtain data by designing questionnaire topics and assigning different scores to the topics;

[0046] All scores are accumulated to calculate the customer's comprehensive score for customer service;

[0047] Calculate the average of the comprehensive scores of all questionnaire results and use the result as the current park operation and maintenance service evaluation value Omv.

[0048] Further, conduct a comprehensive analysis of the park's operation and maintenance to obtain the current park's comprehensive operation and maintenance evaluation value Com. The specific steps are as follows:

[0049] Obtain the equipment operation and maintenance evaluation value Eov, environment operation and maintenance evaluation value Emv, and operation and maintenance service evaluation value Omv of the current park;

[0050] Different weights are assigned to the equipment operation and maintenance evaluation value Eov, the environment operation and maintenance evaluation value Emv, and the operation and maintenance service evaluation value Omv;

[0051] According to the formula, the comprehensive operation and maintenance of the current park is evaluated to obtain the comprehensive operation and maintenance evaluation value Com. The calculation formula is as follows:

[0052]

[0053] Among them, α, β, and γ are weight coefficients, α>0, β>0, γ>0, and α+β+γ=1.

[0054] Furthermore, a comprehensive operation and maintenance threshold is set in advance. When the comprehensive operation and maintenance evaluation value Com is less than the comprehensive operation and maintenance threshold, it indicates that the current comprehensive operation and maintenance management of the park is normal; when the comprehensive operation and maintenance evaluation value Com is greater than or equal to the comprehensive operation and maintenance threshold, it indicates that the current comprehensive operation and maintenance management of the park is abnormal, and an alarm signal is issued.

[0055] (III) Beneficial effects

[0056] The present invention provides a smart park comprehensive operation and maintenance intelligent management platform, which has the following beneficial effects:

[0057] (1) By sampling the performance parameters of the park equipment at different time periods and calculating the standard value of equipment performance change Ec0, a standard value of the park equipment under normal operation and maintenance can be obtained. By comparing the standard value of equipment performance change Ec0 with the current equipment performance change value Ec of the park, the relative deviation between the two can be obtained. This can be used to evaluate the operation and maintenance management effect of the current park on the equipment, timely discover and solve problems, and improve the operating efficiency and productivity of the equipment.

[0058] (2) By comparing the environmental data of the park with the environmental data of the city where it is located and analyzing the current environmental quality of the park relative to the city where it is located, we can understand the overall level of the park's environmental quality, as well as the advantages and disadvantages of the park compared to other areas of the city. We can also evaluate the effectiveness of the park's environmental governance measures, which is conducive to improving the environmental quality of the park and adjusting the environmental governance strategy in a timely manner. Since the environmental quality of different cities is also different, it is not possible to directly evaluate the park's environmental quality to evaluate the park's environmental operation and maintenance management. Instead, by comparing the relative values ​​of the environmental quality of the park and the city where it is located, the accuracy and rationality of the evaluation results can be improved.

[0059] (3) By collecting and analyzing various customer service data and obtaining the park operation and maintenance service evaluation value Omv, we can effectively improve customer satisfaction, optimize service quality and effect, enhance the competitiveness of the park, promote the sustainable development of the park, and improve the brand image of the park.

[0060] (4) By evaluating the comprehensive operation and maintenance of the park, the comprehensive operation and maintenance evaluation value Com is obtained and compared with the pre-set comprehensive operation and maintenance threshold to determine whether the current comprehensive operation and maintenance management of the park meets the standards. In this way, the current status and existing problems of the comprehensive operation and maintenance of the park can be understood, and corresponding measures can be taken to improve the comprehensive operation and maintenance level of the park, ensure the safe and stable operation of the park, improve the economic and social benefits of the park, promote the sustainable development of the park and enhance the competitiveness of the park. BRIEF DESCRIPTION OF THE DRAWINGS

[0061] Figure 1 This is a flow chart of the smart park comprehensive operation and maintenance intelligent management platform of the present invention;

[0062] Figure 2 It is a structural schematic diagram of the smart park comprehensive operation and maintenance intelligent management platform of the present invention. DETAILED DESCRIPTION

[0063] The following will be combined with the drawings in the embodiments of the present invention to clearly and completely describe the technical solutions in the embodiments of the present invention. Obviously, the described embodiments are only part of the embodiments of the present invention, not all of the embodiments. Based on the embodiments of the present invention, all other embodiments obtained by ordinary technicians in this field without creative work are within the scope of protection of the present invention.

[0064] See also Figure 1 to Figure 2 The present invention provides a smart park comprehensive operation and maintenance intelligent management platform, including a data acquisition module, a data storage module, an operation and maintenance management analysis module, an operation and maintenance service analysis module, and a comprehensive evaluation module; wherein,

[0065] The data collection module is used to collect data related to the operation and maintenance of the smart park, including equipment operation data, park environment data and customer feedback, and transmit the data to the data storage module;

[0066] Equipment operation data includes the equipment's operating status and equipment life cycle. The equipment's operating status includes equipment performance parameters such as temperature, humidity, pressure, and speed. Park environment data includes the park's air quality index, park's water environment quality index, noise value, etc. Customer feedback includes service response time and the number of customer complaints.

[0067] By deploying various IoT devices, such as sensors, RFID tags, and smart terminals, the park's infrastructure, equipment operating status, and other conditions can be monitored in real time to achieve dynamic data collection and real-time transmission.

[0068] It should be noted that the operating status of the equipment should be evaluated after the equipment has been used for a period of time. If there is no performance degradation within the predetermined life cycle, it means that the operation and maintenance management of the equipment is effective.

[0069] By monitoring the operating status of the equipment, we can judge the operating status and performance of the equipment, comprehensively judge the operation and maintenance effect of the equipment, discover and solve problems in time, and improve the operating efficiency and productivity of the equipment.

[0070] The data storage module is used to receive the raw data collected from various sensors, devices and other systems, and pre-process them, and store the pre-processed data and index data for subsequent query and use;

[0071] For example, there is a CSV file containing equipment operation data. Each row of data contains the equipment number, timestamp, and temperature reading. Now preprocess this data, including cleaning data, filling missing values, and data standardization:

[0072] Data cleaning: Processing possible outliers, missing values, and erroneous values. For example, if there are values ​​in the data that are larger or smaller than a reasonable range, or if the data format is incorrect (such as an incorrect timestamp format), these data need to be cleaned to avoid interference with subsequent analysis.

[0073] Missing value filling: After data cleaning, you may find that some data have missing values. In this case, you can choose to fill these missing values ​​by interpolation (for example, using mean interpolation, median interpolation, etc.);

[0074] Data standardization: Since the data contains temperature readings, these readings may have different units and magnitudes, which may affect data analysis. Therefore, these data need to be standardized, such as converting temperature readings to degrees Celsius or converting all data to a uniform scale or numerical range;

[0075] Data grouping: According to actual needs, data can be grouped by device number or timestamp, which makes subsequent data analysis and mining more convenient.

[0076] It should be noted that these are some basic steps in data preprocessing. Depending on the actual situation, other processing steps may be required, such as selecting other data processing methods or adding other processing steps.

[0077] The operation and maintenance management analysis module is used to analyze the operation and maintenance management of the smart park, including analyzing the park equipment operation data and environmental data. By analyzing the equipment performance parameters, the relative deviation between the current park equipment performance change value Ec and the equipment performance change standard value Ec0 is calculated to obtain the equipment operation and maintenance evaluation value Eov, and by associating the current park environment data with the environmental data of the city where it is located, the park environment operation and maintenance evaluation value Emv is obtained;

[0078] The specific steps for analyzing the park equipment operation data and obtaining the park equipment operation and maintenance evaluation value Eov are as follows:

[0079] Step 101: After each time period, which may be a week or a month, the operation data of the park equipment is obtained, including equipment performance parameters such as temperature, humidity, pressure, and speed;

[0080] Step 102: Using the performance parameter data of each time period as sample data to establish a sample data set;

[0081] Step 103: By comparing the data of the current time period with the data of the previous period, after dimensionless processing, the change in equipment performance is evaluated. The calculation formula is as follows:

[0082]

[0083] Where param[i][j] is the i-th parameter value of the j-th time period, m is the total number of parameters, and n is the total number of time periods;

[0084] Step 104: Calibrate the equipment performance change value Ec through historical data and big data, and use the final result as the equipment performance change standard value Ec0.

[0085] It should be noted that the equipment performance parameter settings for different equipment are different and need to be set according to actual conditions. When calculating the standard value of equipment performance change, it is done through a large amount of historical data and big data. After the standard value of equipment performance change is determined, the performance change of the equipment during the normal equipment life cycle can be evaluated, so as to evaluate the maintenance effect of the park on the equipment.

[0086] After obtaining the standard value of equipment performance change, the equipment operation and maintenance effect of the current park is evaluated. The specific steps are as follows:

[0087] Step 105: Obtain the equipment performance change value Ec of the current park through calculation;

[0088] Step 106: Compare the equipment performance change value Ec of the current park with the equipment performance change standard value Ec0 to obtain the current park equipment operation and maintenance evaluation value Eov, which is calculated as follows:

[0089]

[0090] Among them, Ec is the equipment performance change value of the current park, Ec0 is the standard value of equipment performance change, and Eov is the current park equipment operation and maintenance evaluation value.

[0091] It should be noted that the purpose of calculating the equipment operation and maintenance evaluation value of the current park is to reflect the relative deviation between the performance changes of the current park equipment and the performance changes of the equipment under normal operation and maintenance management, and then to make a judgment on the operating status and performance of the park equipment, which will be used for analysis of subsequent comprehensive operation and maintenance of the park.

[0092] Combined with the contents of step 101 to step 106:

[0093] By sampling the performance parameters of the park equipment at different time periods and calculating the standard value of equipment performance change Ec0, we can get a standard value of the park equipment under normal operation and maintenance. By comparing the standard value of equipment performance change Ec0 with the current equipment performance change value Ec of the park, we can get the relative deviation between the two. This can be used to evaluate the operation and maintenance management effect of the current park on the equipment, timely discover and solve problems, and improve the operating efficiency and productivity of the equipment.

[0094] The specific steps for analyzing the park environment data and obtaining the park environment operation and maintenance evaluation value Emv are as follows:

[0095] Step 201: Obtain the park air quality index, park water environment quality index, and noise value of the current park environment, and the city air quality index and city water environment quality index of the city where the current park is located;

[0096] It should be noted that the air quality index is obtained by comprehensively evaluating the concentrations of major pollutants in the air. It is a dimensionless index that can be used to characterize the degree of air cleanliness or pollution. The water environment quality index is obtained by comprehensively evaluating the concentrations of major pollutants in water bodies. It is a dimensionless index that can be used to characterize the degree of water cleanliness or pollution.

[0097] Step 202: By associating the current park environment data with the environment data of the city where the park is located, and performing dimensionless processing, the park environment operation and maintenance management is evaluated to obtain the park environment operation and maintenance evaluation value Emv, and the calculation formula is as follows:

[0098]

[0099] Among them, AQI is the air quality index of the current park, WQI is the water environment quality index of the current park, AQI0 is the air quality index of the current city, WQI0 is the water environment quality index of the current city, and DB is the noise value of the current park.

[0100] It should be noted that the greater the ratio of the park's air quality index and water environment quality index to the city's air quality index and water environment quality index, the greater the park's environmental operation and maintenance assessment value will be, indicating that the worse the park's environmental quality is relative to the city's environmental quality, the worse the park's environmental operation and maintenance management will be, and vice versa.

[0101] Combined with the contents of step 201 to step 202:

[0102] By comparing the environmental data of the park with the environmental data of the city where it is located and analyzing the current environmental quality of the park relative to the city where it is located, we can understand the overall level of the park's environmental quality, as well as the advantages and disadvantages of the park relative to other areas of the city. We can evaluate the effectiveness of the park's environmental governance measures, which is conducive to improving the environmental quality of the park and timely adjusting the environmental governance strategy. Since the environmental quality of different cities is different, we cannot directly evaluate the park's environmental operation and maintenance management by judging the environmental quality of the park. Instead, it is more reasonable and accurate to compare the relative values ​​of the environmental quality of the park and the city where it is located.

[0103] The operation and maintenance service analysis module is used to analyze the operation and maintenance services of the smart park. By determining the evaluation indicators, collecting customer feedback data, and calculating the comprehensive score, the evaluation value Omv of the park operation and maintenance service is obtained;

[0104] The specific steps for analyzing the operation and maintenance services of the park and obtaining the operation and maintenance service evaluation value Omv include:

[0105] Step 301: Determine evaluation indicators, including customer service evaluation indicators, including customer satisfaction, service response speed, and number of customer complaints;

[0106] Step 302: Collect data, collect customer service related data through the system automatically sending questionnaires, and the data is obtained by designing questionnaire topics and assigning different scores to the topics;

[0107] It should be noted that scores may be defined for each evaluation indicator of customer feedback data, for example, customer satisfaction may be defined as one to ten, service attitude may be defined as one to ten, and so on.

[0108] Step 303: All scores are accumulated to calculate the comprehensive score of the customer for the customer service;

[0109] Step 304: Calculate the average of the comprehensive scores of all questionnaire results, and use the result as the current park operation and maintenance service evaluation value Omv.

[0110] It should be noted that the quantitative evaluation of the park's customer service needs to be considered from many aspects, including customer satisfaction, service quality, service effect, etc., and corresponding evaluation standards need to be formulated to objectively evaluate the quality and effect of the service. At the same time, it is necessary to formulate an improvement plan based on the analysis results, and monitor and evaluate its effect so as to provide timely feedback and adjustments.

[0111] Combined with the contents of step 301 to step 304:

[0112] By collecting and analyzing various customer service data and obtaining the park operation and maintenance service evaluation value Omv, we can effectively improve customer satisfaction, optimize service quality and effects, enhance the competitiveness of the park, promote the sustainable development of the park, and improve the brand image of the park.

[0113] The operation and maintenance comprehensive analysis module is used to analyze the comprehensive operation and maintenance of the smart park, and calculate the comprehensive operation and maintenance evaluation value Com of the park through the equipment operation and maintenance evaluation value Eov, the environment operation and maintenance evaluation value Emv and the operation and maintenance service evaluation value Omv.

[0114] Conduct a comprehensive analysis of the park's operation and maintenance to obtain the current park's comprehensive operation and maintenance evaluation value Com. The specific steps are as follows:

[0115] Step 401: Obtain the equipment operation and maintenance evaluation value Eov, the environment operation and maintenance evaluation value Emv, and the operation and maintenance service evaluation value Omv of the current park;

[0116] Step 402: assigning different weights to the equipment operation and maintenance evaluation value Eov, the environment operation and maintenance evaluation value Emv, and the operation and maintenance service evaluation value Omv respectively;

[0117] Step 403: Evaluate the current park comprehensive operation and maintenance according to the formula to obtain a comprehensive operation and maintenance evaluation value Com. The calculation formula is as follows:

[0118]

[0119] Among them, α, β, and γ are weight coefficients, α>0, β>0, γ>0, and α+β+γ=1;

[0120] Step 404: pre-set a comprehensive operation and maintenance threshold. When the comprehensive operation and maintenance evaluation value Com is less than the comprehensive operation and maintenance threshold, it indicates that the current park comprehensive operation and maintenance management is normal.

[0121] When the comprehensive operation and maintenance evaluation value Com is greater than or equal to the comprehensive operation and maintenance threshold, it indicates that the current park comprehensive operation and maintenance management is abnormal and an alarm signal is issued.

[0122] It should be noted that the comprehensive operation and maintenance threshold set here is different for different parks. It can be an empirical value summarized by technical personnel in the industry, or it can be evaluated through a large number of experiments. Its purpose is to determine whether the current park's operation and maintenance management meets the standards.

[0123] Combined with the contents of step 401 to step 404:

[0124] By evaluating the comprehensive operation and maintenance of the park, obtaining the comprehensive operation and maintenance evaluation value Com and comparing it with the pre-set comprehensive operation and maintenance threshold, we can judge whether the current comprehensive operation and maintenance management of the park meets the standards. We can understand the current status and problems of the comprehensive operation and maintenance of the park, take corresponding measures to improve it, improve the comprehensive operation and maintenance level of the park, ensure the safe and stable operation of the park, improve the economic and social benefits of the park, promote the sustainable development of the park and enhance the competitiveness of the park.

[0125] In the application, the several formulas involved are all calculated by removing the dimensions and taking their numerical values, and the formula is a formula obtained by collecting a large amount of data and performing software simulation to obtain the most recent real situation, and the formula is set by technicians in this field according to the actual situation;

[0126] The above embodiments may be implemented in whole or in part by software, hardware, firmware or any other combination thereof. When implemented using software, the above embodiments may be implemented in whole or in part in the form of a computer program product. A person of ordinary skill in the art may appreciate that the units and algorithm steps of each example described in conjunction with the embodiments disclosed herein may be implemented in electronic hardware, or in a combination of computer software and electronic hardware. Whether these functions are performed in hardware or software depends on the specific application and design constraints of the technical solution.

[0127] The units described as separate components may or may not be physically separated, and the components shown as units may or may not be physical units, and may be located in one place or distributed on multiple network units. Some or all of the units may be selected according to actual needs to achieve the purpose of the solution of this embodiment.

[0128] The above description is only a specific implementation manner of the present application, but the protection scope of the present application is not limited thereto. Any technician familiar with the technical field can easily think of changes or substitutions within the technical scope disclosed in the present application, which should be included in the protection scope of the present application.

Claims

1. A smart park comprehensive operation and maintenance intelligent management platform, characterized in that: include: Data collection module, data storage module, operation and maintenance management analysis module, operation and maintenance service analysis module, and comprehensive evaluation module; among them, The data collection module is used to collect data related to the operation and maintenance of the smart park, including equipment operation data, park environment data and customer feedback, and transmit the data to the data storage module; The data storage module is used to receive the raw data collected from various sensors, devices and other systems, perform preprocessing, and store the preprocessed data and index data; The operation and maintenance management analysis module is used to analyze the operation and maintenance management of the smart park, including analyzing the park equipment operation data and environmental data. By analyzing the equipment performance parameters, the relative deviation between the current park equipment performance change value Ec and the equipment performance change standard value Ec0 is calculated to obtain the equipment operation and maintenance evaluation value Eov, and by associating the current park environment data with the environmental data of the city where it is located, the park environment operation and maintenance evaluation value Emv is obtained; The operation and maintenance service analysis module is used to analyze the operation and maintenance services of the smart park. By determining the evaluation indicators, collecting customer feedback data, and calculating the comprehensive score, the evaluation value Omv of the park operation and maintenance service is obtained; The operation and maintenance comprehensive analysis module is used to analyze the comprehensive operation and maintenance of the smart park, and calculate the comprehensive operation and maintenance evaluation value Com of the park through the equipment operation and maintenance evaluation value Eov, the environment operation and maintenance evaluation value Emv and the operation and maintenance service evaluation value Omv.

2. According to claim 1, a smart park comprehensive operation and maintenance intelligent management platform is characterized in that: Equipment operation data includes the equipment's operating status and equipment life cycle. The equipment's operating status includes the equipment's temperature, humidity, pressure and speed parameters. Park environment data includes the park's air quality index, park's water environment quality index and noise value. Customer feedback includes service response time and the number of customer complaints.

3. According to claim 1, a smart park comprehensive operation and maintenance intelligent management platform is characterized in that: Analyze the park equipment operation data to obtain the park equipment operation and maintenance evaluation value Eov. The specific steps are as follows: After each time period, the operation data of the park equipment is obtained, including temperature, humidity, pressure and speed parameters; the performance parameter data of each time period is used as sample data to establish a sample data set; By comparing the data of the current time period with the data of the previous period, the performance change of the equipment is evaluated after dimensionless processing. The calculation formula is as follows: Where param[i][j] is the i-th parameter value in the j-th time period, m is the total number of parameters, and n is the total number of time periods. The equipment performance change value is calibrated through historical data and big data, and the final result is used as the standard value Ec0 of equipment performance change.

4. According to claim 3, a smart park comprehensive operation and maintenance intelligent management platform is characterized in that: After obtaining the standard value of equipment performance change Ec0, the equipment operation and maintenance effect of the current park is evaluated based on it. The specific steps are as follows: Obtain the equipment performance change value Ec of the current park through calculation; Compare the current park equipment performance change value Ec with the equipment performance change standard value Ec0 to obtain the current park equipment operation and maintenance evaluation value Eov. The calculation formula is as follows: Among them, Ec is the equipment performance change value of the current park, and Ec0 is the standard value of equipment performance change.

5. According to claim 1, the intelligent park comprehensive operation and maintenance intelligent management platform is characterized in that: The specific steps for analyzing the park environment data and obtaining the park environment operation and maintenance evaluation value Emv are as follows: Obtain the park air quality index, park water environment quality index, and noise value of the current park environment, and the city air quality index and city water environment quality index of the city where the current park is located; By associating the current park environment data with the environmental data of the city where it is located and performing dimensionless processing, the park environment operation and maintenance management is evaluated to obtain the park environment operation and maintenance evaluation value Emv. The calculation formula is as follows: Among them, AQI is the air quality index of the current park, WQI is the water environment quality index of the current park, AQI0 is the air quality index of the current city, WQI0 is the water environment quality index of the current city, and DB is the noise value of the current park.

6. According to claim 1, a smart park comprehensive operation and maintenance intelligent management platform is characterized in that: The specific steps for analyzing the operation and maintenance services of the park and obtaining the operation and maintenance service evaluation value Omv include: Determine the evaluation indicators, including customer satisfaction, service response speed and number of customer complaints; collect data, collect customer service related data through the system's automatic questionnaire distribution, and obtain data by designing questionnaire questions and assigning different scores to the questions; accumulate all scores and calculate the comprehensive score of customers for customer service; Calculate the average of the comprehensive scores of all questionnaire results and use the result as the current park operation and maintenance service evaluation value Omv.

7. The smart park comprehensive operation and maintenance intelligent management platform according to claim 1 is characterized in that: Conduct a comprehensive analysis of the park's operation and maintenance to obtain the current park's comprehensive operation and maintenance evaluation value Com. The specific steps are as follows: Obtain the equipment operation and maintenance evaluation value Eov, the environment operation and maintenance evaluation value Emv, and the operation and maintenance service evaluation value Omv of the current park; assign different weights to the equipment operation and maintenance evaluation value Eov, the environment operation and maintenance evaluation value Emv, and the operation and maintenance service evaluation value Omv; evaluate the comprehensive operation and maintenance of the current park according to the formula to obtain the comprehensive operation and maintenance evaluation value Com, the calculation formula is as follows: Among them, α, β, and γ are weight coefficients, α>0, β>0, γ>0, and α+β+γ=1.

8. The smart park integrated operation and maintenance intelligent management platform according to claim 7 is characterized in that: It also includes pre-setting a comprehensive operation and maintenance threshold. When the comprehensive operation and maintenance evaluation value Com is less than the comprehensive operation and maintenance threshold, it indicates that the current comprehensive operation and maintenance management of the park is normal; when the comprehensive operation and maintenance evaluation value is greater than or equal to the comprehensive operation and maintenance threshold, it indicates that the current comprehensive operation and maintenance management of the park is abnormal, and an alarm signal is issued.

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