Vehicle management method for vehicle rental business
By unifying vehicle status evaluation standards and setting regular evaluation cycles, the comparability and timeliness of vehicle evaluation results in the car rental industry are solved, accurate assessment and real-time monitoring of vehicle status are achieved, and management efficiency and customer satisfaction are improved.
Patent Information
- Application Number
- CN202411855616.7
- Authority / Receiving Office
- CN · China
- Patent Type
- Applications(China)
- Current Assignee / Owner
- Filing Date
- 2024-12-17
- Publication Date
- 2025-01-17
- Estimated Expiration
- Not applicable · inactive patent
AI Technical Summary
The difference in vehicle evaluation standards and evaluation cycles in the car rental industry leads to a lack of comparability in the evaluation results, and the evaluation cycle does not match the vehicle usage, loses timeliness, and it is difficult to accurately reflect the real status of the vehicle, and reduces vehicle management efficiency.
The unified vehicle status evaluation standard is adopted to evaluate from the two dimensions of surface status and core status, a sequence list of vehicle standards is established, and a regular evaluation cycle is set according to the vehicle usage frequency and vehicle condition, and information is collected through a combination of RFID technology and manual input. Conduct comprehensive evaluation, establish a vehicle evaluation database, and optimize management strategies to improve the overall quality of the vehicle.
Accurate assessment and real-time monitoring of vehicle status are realized, ensuring that the vehicle is always in a good state, improving vehicle management efficiency and customer satisfaction, reducing operational risks, and increasing the competitiveness of leasing business.
Smart Images

Figure CN119323458A_ABST
Abstract
Description
Technical Field
[0001] The present invention relates to the technical field of car rental management, and in particular to a vehicle management method for car rental business. Background Art
[0002] With the rapid development of the economy and society, the public's travel methods are becoming increasingly diverse, the car rental market is constantly expanding, and the demand for short-term car rentals is growing. Especially under the promotion of new energy vehicles, the "Internet +" action and other policies, the car rental industry has shown a new development trend, requiring car rental businesses to have more standardized and efficient vehicle management methods. In order to ensure the safety, reliability and legal use of vehicles, car rental companies need to formulate and implement a series of vehicle management methods, including regulations on vehicle use, maintenance, insurance and accident handling, aiming to ensure that vehicles are in good technical condition, reduce operational risks and improve service quality.
[0003] In the process of car rental services, different car rental companies use different vehicle evaluation standards and evaluation cycles, which leads to the lack of comparability of evaluation results. Moreover, the evaluation cycle may not match the actual use of the vehicle, making the evaluation results out of timeliness. Therefore, how to accurately reflect the real condition of the vehicle and improve the efficiency of vehicle management is the problem we need to solve. To this end, a vehicle management method for car rental business is proposed. Summary of the invention
[0004] The present invention aims to provide a vehicle management method for car rental business to solve the problems raised in the above background technology.
[0005] In order to solve the above technical problems, the technical solution adopted by the present invention is:
[0006] A vehicle management method for a car rental business comprises the following steps:
[0007] Step 1: Obtain vehicle information and unify vehicle status assessment standards, conduct vehicle status assessment from two dimensions: surface status and core status, and establish a vehicle standard sequence table;
[0008] Step 2: Establish a vehicle condition assessment cycle and set a regular vehicle assessment strategy based on the actual usage frequency, type and condition of the vehicle;
[0009] Step 3: Conduct regular vehicle assessments within the set assessment cycle and conduct a comprehensive assessment of vehicle status to ensure that vehicles meet established standards at all times, identify and address vehicle problems in a timely manner, and improve vehicle management efficiency;
[0010] Step 4: Establish a vehicle evaluation database, analyze the comprehensive evaluation results of the vehicle status, and clarify the current status level of the vehicle;
[0011] Step 5: Based on the vehicle evaluation results, optimize the vehicle management strategy, match the vehicle maintenance reminder suggestions, and improve the overall quality of the vehicle and customer satisfaction.
[0012] A further improvement of the technical solution of the present invention is that in step 1, the process of establishing the vehicle standard sequence table is as follows:
[0013] Step 101, constructing a data entry system, installing RFID tags on vehicles, automatically collecting basic information of the vehicles, setting up RFID readers to read tag information, and collecting basic information and status information of the vehicles through a combination of RFID technology and manual input, wherein the basic information includes brand, model, frame number, engine number, number of seats, vehicle appearance and interior, and the status information includes vehicle performance, safety, annual inspection records, maintenance records, violation records and mileage, and automatically collecting information such as brand, model, frame number, engine number, etc. through RFID technology, and collecting information such as number of seats, vehicle appearance and interior through a manual input interface;
[0014] Step 102, based on the basic information and status information of the vehicle, for vehicles of the same brand and model, extract the vehicle's appearance and interior indicators to evaluate the vehicle's surface status, extract the vehicle's vehicle performance, safety, maintenance record and mileage to evaluate the vehicle's core status;
[0015] Step 103, according to the surface condition index and the core condition index of the vehicle, preset the benchmark score of each index, and the benchmark score is set based on the vehicle manufacturer and industry experience;
[0016] Step 104, in combination with the preset benchmark score, a vehicle status evaluation form is formulated, including status indicators, scoring standards for each status indicator, and benchmark scores, and the acquired data is sorted and entered into the vehicle status evaluation form to obtain a vehicle standard sequence table.
[0017] A further improvement of the technical solution of the present invention is that in step 2, the process of establishing the vehicle condition assessment cycle is:
[0018] Step 201, according to the type and usage of the vehicle, the vehicles are classified into sedans, SUVs, and commercial vehicles, and the types of vehicles are numbered, among which the sedan is numbered , SUV number is , the commercial vehicle number is ;
[0019] Step 202, for different types of vehicles, different vehicle condition assessment cycles are set according to their usage frequency and vehicle condition, wherein for vehicles that are used frequently or in poor condition, an assessment cycle is set once every two weeks, for vehicles that are used frequently and in good condition, an assessment cycle is set once a month, for vehicles that are used less frequently and in poor condition, an assessment cycle is set once a month, for vehicles that are used less frequently and in poor condition, an assessment cycle is set once a quarter, for vehicles that are used less frequently or in good condition, the assessment cycle is shortened for vehicles that are used frequently or in poor condition, and the assessment cycle is appropriately extended for vehicles that are used less frequently or in good condition;
[0020] Step 203, according to the preset vehicle condition assessment cycle and vehicle standard sequence table, a regular assessment plan is formulated to assess both the surface condition and the core condition to ensure that each vehicle can be assessed on time. The assessment plan includes assessment time, assessment indicators and assessment standards;
[0021] Step 204, for surface condition assessment, it is divided into appearance inspection and interior inspection, wherein the appearance inspection includes paint, body damage, tire wear, and interior inspection includes seats, instrument panel, and carpet;
[0022] Step 205, for the core status assessment, is divided into vehicle performance inspection, safety inspection, maintenance record inspection and mileage inspection, wherein the vehicle performance inspection includes engine performance, brake system, suspension system, steering system, safety inspection includes seat belts, airbags, lighting system, review the vehicle's maintenance record, understand the vehicle's historical maintenance status, check the vehicle's mileage, and evaluate the vehicle's usage intensity.
[0023] A further improvement of the technical solution of the present invention is that in step 3, the process of comprehensively evaluating the vehicle status is:
[0024] Step 301, within the set evaluation period, implement the arranged evaluation plan according to the vehicle number and type, and prepare corresponding evaluation tools and equipment, including paint thickness gauge, tire wear measuring instrument, diagnostic computer, etc.;
[0025] Step 302, inspect the appearance and interior of the vehicle surface condition respectively, and score the appearance and interior in combination with the preset benchmark scores of various indicators, and calculate the surface condition evaluation index in combination with the scoring results of the appearance and interior;
[0026] Step 303, performing vehicle performance check, safety check, maintenance record check and mileage check on the core status of the vehicle, and scoring each check item of the core status according to the preset benchmark scores of each indicator, summarizing the scores of all core status indicators, and calculating the core status evaluation index;
[0027] Step 304, assign different weights to the surface condition evaluation index and the core condition evaluation index according to the nature and importance of the vehicle's use, and calculate the vehicle condition evaluation coefficient by combining the surface condition evaluation index and the core condition evaluation index, as well as their respective weights, to conduct a comprehensive evaluation of the vehicle's condition.
[0028] A further improvement of the technical solution of the present invention is that the expression of the surface state evaluation index is:
[0029] ;
[0030] in, is the surface condition evaluation index, It is The actual rating of the appearance or interior Represents different surface status assessment indicators, It is The benchmark score of an exterior or interior item represents the standard value of the surface condition evaluation indicator. is the total number of appearance and interior evaluation indicators, It is the sum of all exterior and interior benchmark scores. The value range of is between 0 and 1, where 0 means that all surface condition assessment indicators have not reached the benchmark score, and 1 means that all surface condition assessment indicators have reached the benchmark score or above;
[0031] The expression of the core status evaluation index is:
[0032] ;
[0033] in, is the core status evaluation index, It is The actual score of the core status, Represents different core status evaluation indicators, It is The benchmark score of a core status item represents the standard value of the core status evaluation indicator. is the total number of core status evaluation indicators, is the sum of all core status indicator benchmark scores, The value range is between 0 and 1, where 0 means that all core status assessment indicators have not reached the benchmark score, and 1 means that all core status assessment indicators have reached the benchmark score or above.
[0034] A further improvement of the technical solution of the present invention is that the vehicle condition evaluation coefficient is obtained based on the surface condition evaluation index and the core condition evaluation index, and its expression is:
[0035] ;
[0036] in, is the vehicle condition assessment coefficient, is the surface condition evaluation index, is the core status evaluation index, is the weight of the surface condition evaluation index, ranging from 0 to 1. is the weight of the core status evaluation index, ranging from 0 to 1, and , The value range is between 0 and 1, where 0 means the vehicle is in very bad condition and 1 means the vehicle is in very good condition.
[0037] A further improvement of the technical solution of the present invention is that in step 4, the process of determining the current state level of the vehicle is as follows:
[0038] Step 401, constructing a vehicle evaluation database, organizing basic information, evaluation data, and related information of repair records, maintenance records, and accident records of the vehicle, storing them in the vehicle evaluation database, and classifying the data according to the vehicle number to facilitate subsequent query and analysis, and regularly updating the database to reflect the latest evaluation results of the vehicle, wherein the basic information includes the vehicle number, brand, model, production date, and purchase price, and the evaluation data includes the regularly evaluated surface condition evaluation index, core condition evaluation index, and vehicle condition evaluation coefficient;
[0039] Step 402, according to the size of the vehicle condition evaluation coefficient, different status levels are set, namely, excellent status level, good status level, general status level and poor status level, and a corresponding evaluation threshold is matched for each status level;
[0040] Step 403, based on the calculated vehicle condition evaluation coefficient and in combination with the set condition level standard, the vehicle is classified into a corresponding condition level, the current condition level of the vehicle is evaluated, and the evaluation result is recorded in the vehicle evaluation database for subsequent query and management;
[0041] Step 404, generating a detailed assessment report for each vehicle, including the vehicle status level and recommended maintenance measures, and establishing a feedback mechanism to collect user feedback on the assessment results for further optimizing the assessment process and method.
[0042] A further improvement of the technical solution of the present invention is that: the multiple state levels correspond to the multiple evaluation thresholds, wherein the evaluation thresholds include an upper threshold and a lower threshold;
[0043] The multiple state levels and the multiple evaluation thresholds satisfy the following relationship:
[0044] Excellent status level: ; Indicates that the overall condition of the vehicle is very good, and the performance and safety indicators have reached a high level;
[0045] Good condition level: ; Indicates that the vehicle is in good condition, there may be some minor wear and tear or minor problems, but overall the vehicle performance is good;
[0046] General status level: ; Indicates that the vehicle is in average condition and may need some repairs or maintenance to improve the vehicle condition;
[0047] Poor status level: ; Indicates that the vehicle is in poor condition and may have many performance problems or safety hazards, requiring timely overhaul or replacement of parts;
[0048] in, is the vehicle condition assessment coefficient, is the lower threshold corresponding to the excellent status level and the upper threshold corresponding to the good status level, is the lower threshold corresponding to the good state level and the upper threshold corresponding to the general state level, is the lower threshold corresponding to the general state level and the upper threshold corresponding to the poor state level, , , .
[0049] A further improvement of the technical solution of the present invention is that in step 5, the process of optimizing the vehicle management strategy is:
[0050] Step 501, extracting the latest assessment data from the vehicle assessment database, including vehicle condition assessment coefficient, status level, repair record, and maintenance record, and conducting an in-depth analysis of the vehicle assessment results to identify potential problems and risks of the vehicle;
[0051] Step 502, according to the status level and the evaluation coefficient, the vehicles are classified into different priorities, the poor status level is high priority, the general status level is medium priority, and the excellent and good status levels are low priority;
[0052] Step 503, according to the evaluation results, formulate personalized maintenance plans for vehicles of different priorities, including maintenance cycles, maintenance items and budgets;
[0053] Step 504: automatically generate maintenance reminders based on the maintenance plan, including maintenance items, maintenance time, and maintenance location information. The maintenance reminders are sent to relevant staff via SMS, email, or in-app notifications. Based on the vehicle's evaluation results and maintenance records, personalized maintenance suggestions are provided for the vehicle, such as replacement of parts, adjustment of maintenance cycles, etc., to remind the staff to perform maintenance according to the suggestions, so as to improve the overall quality of the vehicle and extend its service life.
[0054] Step 505, after the maintenance is completed, the vehicle is re-evaluated to verify the maintenance effect, and data analysis is regularly performed on the vehicle evaluation results and maintenance records to summarize the experience and lessons of vehicle management, identify problems and deficiencies in vehicle management, and propose improvement measures and suggestions.
[0055] Due to the adoption of the above technical solution, the present invention has the following technical advances compared with the prior art:
[0056] 1. The present invention provides a vehicle management method for car rental business. By constructing a vehicle evaluation database, the condition of each vehicle can be accurately evaluated, and the vehicles can be divided into different status levels according to the evaluation results, so that vehicle resources can be allocated more effectively. Vehicles in excellent condition can be provided preferentially to customers with higher requirements for vehicle performance, while vehicles in general condition can be used for short-distance or intra-city rental, so as to balance the needs of different customers and the utilization rate of vehicles.
[0057] 2. The present invention provides a vehicle management method for car rental business. Through comprehensive evaluation of the surface state and core state of the vehicle, it can ensure that the vehicle is always in good working condition, improve the reliability and durability of the vehicle, and continuous vehicle monitoring and maintenance can not only reduce unexpected downtime, but also improve customers' trust in rental vehicles, thereby increasing the competitiveness of the rental business. In addition, through real-time monitoring and regular updating of vehicle status, potential problems can be discovered and resolved in a timely manner, avoiding customer dissatisfaction and increased operating costs due to vehicle failures, which not only improves the utilization rate of the vehicle, but also improves customer satisfaction with the rental service. BRIEF DESCRIPTION OF THE DRAWINGS
[0058] In order to more clearly illustrate the embodiments of the present application or the technical solutions in the prior art, the drawings required for use in the embodiments will be briefly introduced below. Obviously, the drawings described below are only some embodiments recorded in the present invention. For ordinary technicians in this field, other drawings can also be obtained based on these drawings.
[0059] Figure 1 is a flow chart of the method of the present invention;
[0060] Figure 2A flow chart for comprehensively evaluating vehicle status according to the present invention;
[0061] Figure 3 This is a flow chart for determining the current state level of a vehicle according to the present invention. DETAILED DESCRIPTION
[0062] In order to make the purpose, technical solution and advantages of the embodiments of the present invention clearer, the technical solution in the embodiments of the present invention will be clearly and completely described below in conjunction with the drawings in the embodiments of the present invention. Obviously, the described embodiments are part of the embodiments of the present invention, not all of the embodiments. Based on the embodiments of the present invention, all other embodiments obtained by ordinary technicians in this field without creative work are within the scope of protection of the present invention.
[0063] Embodiment 1, as Figure 1 , Figure 2 As shown, the present invention provides a vehicle management method for car rental business, comprising the following steps:
[0064] Step 1, obtain vehicle information, unify vehicle status assessment standards, conduct vehicle status assessment from two dimensions: surface status and core status, establish a vehicle standard sequence table, build a data entry system, install RFID tags on vehicles, automatically collect basic vehicle information, set up RFID readers to read tag information, and collect basic vehicle information and status information through a combination of RFID technology and manual input. Basic information includes brand, model, frame number, engine number, number of seats, vehicle appearance and interior, and status information includes vehicle performance, safety, annual inspection records, maintenance records, violation records and mileage. Brand, model, frame number, engine number and other information are automatically collected through RFID technology. The information is collected through a manual input interface, such as the number of seats, vehicle appearance, and interior. Based on the basic information and status information of the vehicle, for vehicles of the same brand and model, the vehicle appearance and interior indicators are extracted to evaluate the surface status of the vehicle. The vehicle performance, safety, maintenance record, and mileage of the vehicle are extracted to evaluate the core status of the vehicle. According to the surface status indicators and core status indicators of the vehicle, the benchmark scores of each indicator are preset. The benchmark scores are set based on the vehicle manufacturer and industry experience. Combined with the preset benchmark scores, a vehicle status evaluation form is formulated, including status indicators, scoring standards for each status indicator, and benchmark scores. The acquired data are sorted and entered into the vehicle status evaluation form to obtain a vehicle standard sequence table;
[0065] Step 2: Establish a vehicle condition assessment cycle based on the actual frequency of use, type and condition of the vehicle, and set a regular assessment strategy for the vehicle. Classify the vehicles according to their type and nature of use, including sedans, SUVs, and commercial vehicles, and number each type of vehicle. , SUV number is , the commercial vehicle number is For different types of vehicles, different vehicle condition assessment cycles are set according to their usage frequency and vehicle condition. For vehicles with high frequency of use or poor vehicle condition, an assessment cycle is set every two weeks. For vehicles with high frequency of use and good vehicle condition, an assessment cycle is set every month. For vehicles with low frequency of use and poor vehicle condition, an assessment cycle is set every month. For vehicles with low frequency of use or good vehicle condition, an assessment cycle is set every quarter. For vehicles with high frequency of use or poor vehicle condition, the assessment cycle is shortened. For vehicles with low frequency of use or good vehicle condition, the assessment cycle is appropriately extended. According to the preset vehicle condition assessment cycle and vehicle standard sequence table, a regular assessment plan is formulated to evaluate the vehicle condition from the surface status and core The assessment is carried out in two aspects: vehicle status and vehicle condition, ensuring that each vehicle can be assessed on time. The assessment plan includes assessment time, assessment indicators and assessment standards. For surface condition assessment, it is divided into appearance inspection and interior inspection. Among them, appearance inspection includes paint, body damage, tire wear, and interior inspection includes seats, dashboards, and carpets. For core condition assessment, it is divided into vehicle performance inspection, safety inspection, maintenance record inspection, and mileage inspection. Among them, vehicle performance inspection includes engine performance, brake system, suspension system, and steering system. Safety inspection includes seat belts, airbags, and lighting systems. Review the vehicle's maintenance record, understand the vehicle's historical maintenance situation, check the vehicle's mileage, and assess the vehicle's usage intensity.
[0066] Step 3: Within the set evaluation cycle, implement regular vehicle evaluations and conduct a comprehensive evaluation of the vehicle status to ensure that the vehicle meets the established standards at all times, promptly discover and deal with vehicle problems, and improve the efficiency of vehicle management. Within the set evaluation cycle, implement the arranged evaluation plan according to the vehicle number and type, and prepare corresponding evaluation tools and equipment, including paint thickness gauges, tire wear measuring instruments, diagnostic computers, etc., conduct appearance and interior inspections of the vehicle's surface status respectively, and score the appearance and interior in combination with the preset benchmark scores of each indicator. Combined with the scoring results of the appearance and interior, calculate the surface status evaluation index. For the appearance inspection, use a paint thickness gauge to measure the thickness of the vehicle body paint, check for scratches, rust or repair marks, check whether the body lines are smooth and without obvious deformation or dents, check whether the external parts such as lights, windows, and rearview mirrors are intact, and for the interior inspection, check whether the seats, carpets, interior panels, etc. are worn, stained or damaged, check whether the dashboard, audio system, air conditioning, etc. are working properly, check whether the safety devices such as seat belts and airbags are intact, and conduct a comprehensive evaluation of the vehicle's internal status. The core status includes vehicle performance inspection, safety inspection, maintenance record inspection and mileage inspection, and scores each inspection item of the core status according to the preset benchmark scores of each indicator. The scores of all core status indicators are summarized to calculate the core status evaluation index. For vehicle performance inspection, the diagnostic computer is used to check the fault codes and performance parameters of the engine, transmission and other systems, and a road test is conducted to check the acceleration, braking, steering and other performance. For safety inspection, the wear and damage of key components such as the braking system, suspension system, and steering system are checked. The tire wear is checked to ensure compliance with safety standards. The lighting system, reflectors, etc. are checked to be intact and working properly. For maintenance record inspection, the vehicle's maintenance record is reviewed to understand the historical maintenance and maintenance status. For mileage inspection, the vehicle's mileage is checked to evaluate the intensity of use. Different weights are assigned to the surface status evaluation index and the core status evaluation index according to the nature and importance of the vehicle's use. The vehicle condition evaluation coefficient is calculated by combining the surface status evaluation index and the core status evaluation index, as well as their respective weights, to conduct a comprehensive evaluation of the vehicle's status.
[0067] Furthermore, the expression of the surface condition evaluation index is:
[0068] ;
[0069] in, is the surface condition evaluation index, It is The actual rating of the appearance or interior Represents different surface status assessment indicators, It is The benchmark score of an exterior or interior item represents the standard value of the surface condition evaluation indicator. is the total number of appearance and interior evaluation indicators, It is the sum of all exterior and interior benchmark scores. The summation function is used to calculate the ratio of the actual score of each surface condition assessment indicator to the benchmark score, and then the The second root is used to obtain a comprehensive score, which reflects the performance of each surface condition assessment indicator relative to the benchmark value. The minimum function is used to ensure that the composite score does not exceed 1, and the ratio of the sum of the actual scores of all surface condition evaluation indicators to the sum of the benchmark scores is considered to ensure that the surface condition evaluation index reflects the overall performance. The value range of is between 0 and 1, where 0 means that all surface condition assessment indicators have not reached the benchmark score, and 1 means that all surface condition assessment indicators have reached the benchmark score or above. (Actual score) close to or exceeds (Benchmark Rating), The value of will increase, reflecting the improvement of the vehicle surface condition;
[0070] The expression of the core status evaluation index is:
[0071] ;
[0072] in, is the core status evaluation index, It is The actual score of the core status, Represents different core status evaluation indicators, It is The benchmark score of a core status item represents the standard value of the core status evaluation indicator. is the total number of core status evaluation indicators, is the sum of all core status indicator benchmark scores, The summation function is used to calculate the ratio of the actual score of each core status evaluation indicator to the benchmark score, and then the The second root is used to obtain a comprehensive score, which reflects the performance of each core status assessment indicator relative to the benchmark value. The composite score is adjusted in part through exponential and limit functions to ensure that the core status evaluation index does not exceed 1, while considering the ratio of the sum of the actual scores of all core status evaluation indicators to the sum of the benchmark scores to ensure that the core status evaluation index reflects the overall performance. The value range of is between 0 and 1, where 0 means that all core status evaluation indicators have not reached the benchmark score, and 1 means that all core status evaluation indicators have reached the benchmark score or above. (Actual score) close to or exceeds (Benchmark Rating), The value of will increase, reflecting the improvement of the core status of the vehicle. The exponential function part ensures that when the actual score is much higher than the benchmark score, the growth rate of the core status evaluation index will slow down, thereby more accurately reflecting the core status of the vehicle;
[0073] Furthermore, the vehicle condition evaluation coefficient is obtained based on the surface condition evaluation index and the core condition evaluation index, and its expression is:
[0074] ;
[0075] in, is the vehicle condition assessment coefficient, is the surface condition evaluation index, is the core status evaluation index, is the weight of the surface condition evaluation index, ranging from 0 to 1. is the weight of the core status evaluation index, ranging from 0 to 1, and , Partially through weight allocation, combining the surface status evaluation index and the core status evaluation index, a weighted comprehensive score is obtained. Partially ensure that the weighted composite score does not exceed 1, The weighted comprehensive score is adjusted in part through exponential functions and limit functions to ensure that the vehicle condition assessment coefficient is between 0 and 1. The value range is between 0 and 1, where 0 means the vehicle is in very bad condition and 1 means the vehicle is in very good condition. and The value of increases, The value of will also increase, reflecting the improvement of the vehicle's condition. The exponential function part ensures that when the weighted comprehensive score is much higher than 0.5, the growth rate of the vehicle condition assessment coefficient will slow down, thereby more accurately reflecting the overall condition of the vehicle;
[0076] Step 4: Establish a vehicle evaluation database, analyze the comprehensive evaluation results of the vehicle status, and clarify the current status level of the vehicle;
[0077] Step 5: Based on the vehicle evaluation results, optimize the vehicle management strategy, match the vehicle maintenance reminder suggestions, and improve the overall quality of the vehicle and customer satisfaction.
[0078] Embodiment 2, as Figure 3 As shown, based on Example 1, the present invention provides a technical solution: Preferably, in step 4, the process of determining the current state level of the vehicle is:
[0079] Construct a vehicle evaluation database, organize the basic information, evaluation data, and related information of repair records, maintenance records, and accident records of the vehicle, store them in the vehicle evaluation database, and classify the data according to the vehicle number for subsequent query and analysis. Update the database regularly to reflect the latest evaluation results of the vehicle. The basic information includes the vehicle number, brand, model, production date, and purchase price. The evaluation data includes the surface condition evaluation index, core condition evaluation index, and vehicle condition evaluation coefficient that are evaluated regularly. According to the size of the vehicle condition evaluation coefficient, different condition levels are set, namely, excellent condition level, good condition level, general condition level, and poor condition level, and the corresponding evaluation threshold is matched for each condition level. According to the calculated vehicle condition evaluation coefficient and the set condition level standard, the vehicle is divided into the corresponding condition level, the current condition level of the vehicle is evaluated, and the evaluation results are recorded in the vehicle evaluation database for subsequent query and management. A detailed evaluation report is generated for each vehicle, including the vehicle condition level and recommended maintenance measures. A feedback mechanism is established to collect user feedback on the evaluation results for further optimization of the evaluation process and methods.
[0080] Further, the multiple status levels correspond to multiple evaluation thresholds, wherein the evaluation threshold includes an upper threshold and a lower threshold;
[0081] Multiple status levels and multiple evaluation thresholds satisfy the following relationship:
[0082] Excellent status level: ; Indicates that the overall condition of the vehicle is very good, and the performance and safety indicators have reached a high level;
[0083] Good condition level: ; Indicates that the vehicle is in good condition, there may be some minor wear and tear or minor problems, but overall the vehicle performance is good;
[0084] General status level: ; Indicates that the vehicle is in average condition and may need some repairs or maintenance to improve the vehicle condition;
[0085] Poor status level: ; Indicates that the vehicle is in poor condition and may have many performance problems or safety hazards, requiring timely overhaul or replacement of parts;
[0086] in, is the vehicle condition assessment coefficient, is the lower threshold corresponding to the excellent status level and the upper threshold corresponding to the good status level, is the lower threshold corresponding to the good state level and the upper threshold corresponding to the general state level, is the lower threshold corresponding to the general state level and the upper threshold corresponding to the poor state level, , , ;
[0087] In step 5, the process of optimizing the vehicle management strategy is:
[0088] Extract the latest assessment data from the vehicle assessment database, including vehicle condition assessment coefficient, status grade, repair record, and maintenance record, and conduct in-depth analysis of the vehicle assessment results to identify potential problems and risks of the vehicle. According to the status grade and assessment coefficient, the vehicles are divided into different priorities, with poor status grades as high priority, general status grades as medium priority, and excellent and good status grades as low priority. According to the assessment results, formulate personalized maintenance plans for vehicles of different priorities, including maintenance cycles, maintenance items and budgets. For high-priority vehicles, immediately arrange repairs and maintenance to solve existing problems as soon as possible. For medium-priority vehicles, arrange necessary repairs and maintenance in the next few months. For low-priority vehicles, maintain the existing maintenance plan and pay close attention to its status changes. According to the maintenance plan, Allocate repair and maintenance resources, including personnel, equipment and funds, give priority to the repair and maintenance needs of high-priority vehicles, ensure the safety and reliability of vehicles, and automatically generate maintenance reminders according to the maintenance plan, including maintenance items, maintenance time, and maintenance location information. Maintenance reminders are sent to relevant staff via SMS, email, and in-app notifications. Based on the vehicle's evaluation results and maintenance records, provide personalized maintenance suggestions for the vehicle, such as replacing parts, adjusting maintenance cycles, etc., and remind to perform maintenance according to the suggestions to improve the overall quality of the vehicle and extend its service life. After the maintenance is completed, the vehicle is re-evaluated to verify the maintenance effect, and data analysis is performed on the vehicle evaluation results and maintenance records on a regular basis to summarize the experience and lessons of vehicle management, identify problems and deficiencies in vehicle management, and put forward improvement measures and suggestions.
[0089] The above is only a specific implementation of the present application, but the protection scope of the present application is not limited thereto. Any person skilled in the art who is familiar with the present technical field can easily think of changes or substitutions within the technical scope disclosed in the present application, which should be included in the protection scope of the present application. Therefore, the protection scope of the present application should be based on the protection scope of the claims.
Claims
1. A vehicle management method for car rental business, characterized in that: The following steps are involved: Step 1: Obtain vehicle information and unify vehicle status assessment standards, conduct vehicle status assessment from two dimensions: surface status and core status, and establish a vehicle standard sequence table; Step 2: Establish a vehicle condition assessment cycle and set a regular vehicle assessment strategy based on the actual usage frequency, type and condition of the vehicle; Step 3: Conduct regular vehicle assessments within the set assessment cycle and conduct a comprehensive assessment of the vehicle status; Step 4: Establish a vehicle evaluation database, analyze the comprehensive evaluation results of the vehicle status, and clarify the current status level of the vehicle; Step 5: Optimize vehicle management strategies and match vehicle maintenance reminder suggestions based on vehicle assessment results.
2. A vehicle management method for car rental business according to claim 1, characterized in that: In step 1, the process of establishing the vehicle standard sequence table is as follows: Step 101, constructing a data entry system, installing RFID tags on vehicles, automatically collecting basic information of vehicles, and collecting basic information and status information of vehicles by combining RFID technology and manual input, wherein the basic information includes brand, model, frame number, engine number, number of seats, vehicle appearance and interior, and the status information includes vehicle performance, safety, annual inspection record, maintenance record, violation record and mileage; Step 102, based on the basic information and status information of the vehicle, for vehicles of the same brand and model, extract the vehicle's appearance and interior indicators to evaluate the vehicle's surface status, extract the vehicle's vehicle performance, safety, maintenance record and mileage to evaluate the vehicle's core status; Step 103, preset a benchmark score for each indicator according to the surface condition indicator and core condition indicator of the vehicle; Step 104, in combination with the preset benchmark score, a vehicle status evaluation form is formulated, including status indicators, scoring standards for each status indicator, and benchmark scores, and the acquired data is sorted and entered into the vehicle status evaluation form to obtain a vehicle standard sequence table.
3. A vehicle management method for car rental business according to claim 2, characterized in that: In step 2, the process of establishing the vehicle condition assessment cycle is as follows: Step 201, according to the type and usage of the vehicle, the vehicles are classified into sedans, SUVs, and commercial vehicles, and the types of vehicles are numbered, among which the sedan is numbered , SUV number is , the commercial vehicle number is ; Step 202, for different types of vehicles, different vehicle condition assessment cycles are set according to their usage frequency and vehicle condition, wherein for vehicles that are frequently used or in poor condition, an assessment cycle is set once every two weeks, for vehicles that are frequently used and in good condition, an assessment cycle is set once a month, for vehicles that are infrequently used and in poor condition, an assessment cycle is set once a month, and for vehicles that are infrequently used or in good condition, an assessment cycle is set once a quarter; Step 203, according to the preset vehicle condition assessment cycle and vehicle standard sequence table, a regular assessment plan is formulated to assess the surface condition and core condition. The assessment plan includes assessment time, assessment indicators and assessment standards. Step 204, for surface condition assessment, it is divided into appearance inspection and interior inspection, wherein the appearance inspection includes paint, body damage, tire wear, and interior inspection includes seats, instrument panel, and carpet; Step 205, for the core status assessment, is divided into vehicle performance inspection, safety inspection, maintenance record inspection and mileage inspection, wherein the vehicle performance inspection includes engine performance, brake system, suspension system, steering system, safety inspection includes seat belts, airbags, lighting system, review the vehicle's maintenance record, understand the vehicle's historical maintenance status, check the vehicle's mileage, and evaluate the vehicle's usage intensity.
4. A vehicle management method for car rental business according to claim 3, characterized in that: In step 3, the process of comprehensively evaluating the vehicle status is as follows: Step 301, within the set evaluation period, implement the arranged evaluation plan according to the vehicle number and type, and prepare corresponding evaluation tools and equipment; Step 302, inspect the appearance and interior of the vehicle surface condition respectively, and score the appearance and interior in combination with the preset benchmark scores of various indicators, and calculate the surface condition evaluation index in combination with the scoring results of the appearance and interior; Step 303, performing vehicle performance check, safety check, maintenance record check and mileage check on the core status of the vehicle, and scoring each check item of the core status according to the preset benchmark scores of each indicator, summarizing the scores of all core status indicators, and calculating the core status evaluation index; Step 304, assign different weights to the surface condition evaluation index and the core condition evaluation index according to the nature and importance of the vehicle's use, and calculate the vehicle condition evaluation coefficient by combining the surface condition evaluation index and the core condition evaluation index, as well as their respective weights, to conduct a comprehensive evaluation of the vehicle's condition.
5. A vehicle management method for car rental business according to claim 4, characterized in that: The expression of the surface condition evaluation index is: ; in, is the surface condition evaluation index, It is The actual rating of the appearance or interior Represents different surface status assessment indicators, It is The benchmark score of the exterior or interior is the total number of appearance and interior evaluation indicators, It is the sum of all exterior and interior benchmark scores. The value range of is between 0 and 1; The expression of the core status evaluation index is: ; in, is the core status evaluation index, It is The actual score of the core status, Represents different core status evaluation indicators, It is The core status of the benchmark score, is the total number of core status evaluation indicators, is the sum of all core status indicator benchmark scores, The value range is between 0 and 1.
6. A vehicle management method for car rental business according to claim 5, characterized in that: The vehicle condition evaluation coefficient is obtained based on the surface condition evaluation index and the core condition evaluation index, and its expression is: ; in, is the vehicle condition assessment coefficient, is the surface condition evaluation index, is the core status evaluation index, is the weight of the surface condition evaluation index, is the weight of the core status evaluation index, and , The value range is between 0 and 1.
7. A vehicle management method for car rental business according to claim 6, characterized in that: In step 4, the process of determining the current state level of the vehicle is as follows: Step 401, constructing a vehicle evaluation database, organizing basic information, evaluation data, and related information of repair records, maintenance records, and accident records of the vehicle, storing them in the vehicle evaluation database, and classifying the data according to the vehicle number, and regularly updating the database to reflect the latest evaluation results of the vehicle; Step 402, according to the size of the vehicle condition evaluation coefficient, different status levels are set, namely, excellent status level, good status level, general status level and poor status level, and a corresponding evaluation threshold is matched for each status level; Step 403, classifying the vehicle into a corresponding state level according to the calculated vehicle condition evaluation coefficient and the set state level standard, evaluating the current state level of the vehicle, and recording the evaluation result in a vehicle evaluation database; Step 404, generating an assessment report for each vehicle, including the vehicle status level and recommended maintenance measures, and establishing a feedback mechanism to collect user feedback on the assessment results.
8. A vehicle management method for car rental business according to claim 7, characterized in that: A plurality of the state levels correspond to a plurality of the evaluation thresholds, wherein the evaluation thresholds include an upper threshold and a lower threshold; The multiple state levels and the multiple evaluation thresholds satisfy the following relationship: Excellent status level: ; Good condition level: ; General status level: ; Poor status level: ; in, is the vehicle condition assessment coefficient, is the lower threshold corresponding to the excellent status level and the upper threshold corresponding to the good status level, is the lower threshold corresponding to the good state level and the upper threshold corresponding to the general state level, is the lower threshold corresponding to the general state level and the upper threshold corresponding to the poor state level, , , .
9. A vehicle management method for car rental business according to claim 8, characterized in that: In step 5, the process of optimizing the vehicle management strategy is: Step 501, extracting the latest assessment data from the vehicle assessment database, including vehicle condition assessment coefficient, status level, repair record, and maintenance record, and conducting an in-depth analysis of the vehicle assessment results to identify potential problems and risks of the vehicle; Step 502, according to the status level and the evaluation coefficient, the vehicles are classified into different priorities, the poor status level is high priority, the general status level is medium priority, and the excellent and good status levels are low priority; Step 503, according to the evaluation results, formulate personalized maintenance plans for vehicles of different priorities, including maintenance cycles, maintenance items and budgets; Step 504: automatically generate maintenance reminders based on the maintenance plan, including maintenance items, maintenance time, and maintenance location information. The maintenance reminders are sent to relevant staff via SMS, email, or in-app notifications, and personalized maintenance suggestions are provided for the vehicle based on the vehicle's evaluation results and maintenance records. Step 505, after the maintenance is completed, the vehicle is re-evaluated to verify the maintenance effect, and data analysis is regularly performed on the vehicle evaluation results and maintenance records to identify problems and deficiencies in vehicle management and propose improvement measures and suggestions.
Citation Information
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