Case agent changing method and device
By realizing batch applications and batches of changes between the user client and the judge client, the problem of changes in the agent of the case in the existing technology can only be operated by a single operation, achieve efficient batch case treatment, and improve the processing efficiency.
Patent Information
- Application Number
- CN202411544356.1
- Authority / Receiving Office
- CN · China
- Patent Type
- Applications(China)
- Current Assignee / Owner
- Filing Date
- 2024-10-31
- Publication Date
- 2025-01-28
AI Technical Summary
In the prior art, the change of case agents can only be operated in a single case, resulting in batch updates that cannot be achieved when batch cases are processed, which increases the difficulty of handling financial institutions and courts and reduces the efficiency of case handling.
By realizing the functions of batch applications and batch changes between the user client and the judge client, users can determine the target cases and target agents in batches according to the business needs of financial institutions, and submit batch applications to the judge client. The judge client side The target case is changed to the target agent through the instruction, and the changing cases are reorganized into a new batch.
The batch operation of the agent changed the case, improved the work efficiency of the user client and the judge client, simplified the processing process of batch cases, and reduced the difficulty of handling.
Smart Images

Figure CN119379498A_ABST
Abstract
Description
Technical Field
[0001] The present invention relates to the technical field of legal services, and in particular to a method and device for changing a case agent. Background Art
[0002] For some financial institutions, it is easier for them to have economic disputes with their customers. In order to recover the corresponding debts, such financial institutions need to frequently apply for case mediation and litigation. Due to the large number of cases, the case filing procedures of such institutions are relatively cumbersome for both the financial institutions and the courts.
[0003] Currently, an intelligent review system is provided for batch submission of cases for disposal, which facilitates the authorized financial institutions to easily file cases, update case data, and obtain case information. At the same time, intranet judges can also quickly obtain case information for batch intelligent review, reducing the consumption of transactional work and speeding up the work efficiency of both parties.
[0004] However, the inventors have discovered that due to the large number of cases, cases are actually submitted in batches, and the agents for each batch of cases must be the same. The system distinguishes the subsequent authority of personnel to operate batch cases based on the agents of the batch cases. However, since the cases in a single batch may not be filed at the same time, and the case processing cycle is long, personnel changes may cause changes in the agents of the same batch of cases. Originally, each case needed to be changed in turn for this situation. After the change, there were cases in a single batch with different agents. Therefore, it was impossible to perform batch operations such as updating elements and supplementing evidence for batch cases. Only single case operations could be performed, which increased the difficulty of processing on the financial institution side and the judge side, and reduced the efficiency of case processing. Summary of the invention
[0005] The purpose of the present invention is to provide a method and device for changing case agents, so that case agent changes can be implemented in batches to alleviate the technical problem of low efficiency in changing case agents.
[0006] In a first aspect, an embodiment of the present invention provides a method for changing a case agent, which is applied to a user client and includes:
[0007] According to the first business demand of the plaintiff subject with financial institution attributes, at least one target case whose agent is to be changed and a target agent to be changed for each target case are determined; wherein the target case comes from at least one batch;
[0008] In response to the operation instruction issued by the first user, submitting a batch application for changing each of the target cases to the target agent;
[0009] In response to the application approval instruction issued by the judge client, each of the target cases is changed to the target agent, and each target case after the change operation is reorganized into the same new batch.
[0010] In combination with the first aspect, an embodiment of the present invention provides a first possible implementation of the first aspect, wherein, before the step of determining at least one target case whose agent is to be changed and the target agent to be changed for each of the target cases according to the first business demand of the plaintiff subject with financial institution attributes, the method further includes:
[0011] In response to an operation instruction issued by a second user for a second business requirement, determining an agency mode for each batch of dispute cases among the plaintiff entities with the financial institution attribute; wherein the agency modes include lawyer agency, employee agency and mixed agency;
[0012] According to the agency model, employees of the plaintiff entity with financial institution attributes are selected, lawyers from a law firm cooperating with the plaintiff entity with financial institution attributes are selected, or lawyers from a law firm cooperating with the plaintiff entity with financial institution attributes and employees of the plaintiff entity with financial institution attributes are selected to jointly represent each batch of dispute cases.
[0013] In combination with the first aspect, an embodiment of the present invention provides a second possible implementation method of the first aspect, wherein the second business demand includes one or more of the following: the number of current dispute cases, the importance of current dispute cases, the employment status of agents in the financial institution or law firm, and the availability of employees responsible for case agency in the financial institution.
[0014] In combination with the first aspect, an embodiment of the present invention provides a third possible implementation of the first aspect, wherein, according to a first business demand of a plaintiff subject with financial institution attributes, the step of determining at least one target case whose agent is to be changed, and a target agent to be changed for each of the target cases, comprises:
[0015] Get the filing status of dispute cases in each batch;
[0016] Based on the filing status of each dispute case and the first business requirement, the filed dispute events in each batch are determined as target cases in each batch; wherein the first business requirement is that dispute cases in the same batch with the same filing status correspond to the same agency mode;
[0017] In response to an operation instruction issued by a third user for the second business requirement, determining a target agency mode to be changed for each batch of target cases; wherein the target agency mode includes lawyer agency, employee agency and mixed agency;
[0018] In response to an operation instruction issued by a fourth user for the second business requirement, a target agent for each batch of target cases under the target agent mode is determined.
[0019] In combination with the first aspect, the embodiment of the present invention provides a fourth possible implementation of the first aspect, wherein, in response to the operation instruction issued by the first user, the step of submitting a batch application for changing each target case to the target agent includes:
[0020] In response to an operation instruction generated by the first user interacting with the graphical user interface, a batch application is generated to change the case agent of the target case in each batch of dispute cases to the target agent, and the batch application is sent to the judge client.
[0021] In combination with the first aspect, the embodiment of the present invention provides a fifth possible implementation of the first aspect, wherein, in response to the application approval instruction issued by the judge client, the step of changing each of the target cases to the target agent, and reorganizing each of the target cases after the change operation into the same new batch includes:
[0022] Receiving a feedback signal sent by the judge client;
[0023] If the feedback signal is an application approval instruction, the target cases of each batch are batch-changed to the target agents, and the target cases after the change operation are extracted from each batch to form a new batch.
[0024] In combination with the first aspect, the embodiment of the present invention provides a sixth possible implementation of the first aspect, wherein the method further includes:
[0025] Display the status of agent change for each dispute case;
[0026] If the status of changing the agent for the dispute case is displayed as pending review, you will not be able to apply for changing the agent for the dispute case again.
[0027] In a second aspect, an embodiment of the present invention further provides a device for changing a case agent, which is applied to a user client and includes:
[0028] A determination module, based on a first business requirement of a plaintiff subject with financial institution attributes, determines at least one target case whose agent is to be changed, and a target agent to be changed for each target case; wherein the target case is from at least one batch;
[0029] A submission module, in response to an operation instruction issued by the first user, submits a batch application for changing each of the target cases to the target agent;
[0030] The change module, in response to the application approval instruction issued by the judge client, changes each of the target cases to the target agent, and reorganizes each of the target cases after the change operation into the same new batch.
[0031] In a third aspect, an embodiment provides an electronic device, including a memory and a processor, wherein the memory stores a computer program that can be run on the processor, and when the processor executes the computer program, the steps of the method described in any of the aforementioned implementation methods are implemented.
[0032] In a fourth aspect, an embodiment provides a machine-readable storage medium, wherein the machine-readable storage medium stores machine-executable instructions. When the machine-executable instructions are called and executed by a processor, the machine-executable instructions prompt the processor to implement the steps of the method described in any one of the aforementioned implementations.
[0033] The embodiment of the present invention provides a method and device for changing case agents. According to the first business demand of the plaintiff entity with financial institution attributes, each target case and the target agent to which each target case needs to be changed can be determined from each batch of dispute cases; the user inputs the corresponding operation instructions and sends a batch change application to the judge client; after receiving the instruction that the application is approved, the corresponding target cases can be changed to target agents in batches to achieve the purpose of improving the work efficiency of both the user client and the judge client.
[0034] Other features and advantages of the present invention will be described in the following description, and partly become apparent from the description, or understood by practicing the present invention. The purpose and other advantages of the present invention are realized and obtained by the structures particularly pointed out in the description and the drawings.
[0035] In order to make the above-mentioned objects, features and advantages of the present invention more obvious and easy to understand, preferred embodiments are given below and described in detail with reference to the accompanying drawings. BRIEF DESCRIPTION OF THE DRAWINGS
[0036] In order to more clearly illustrate the specific implementation methods of the present invention or the technical solutions in the prior art, the drawings required for use in the specific implementation methods or the description of the prior art will be briefly introduced below. Obviously, the drawings described below are some implementation methods of the present invention. For ordinary technicians in this field, other drawings can be obtained based on these drawings without paying creative work.
[0037] Figure 1 A flow chart of a method for changing a case agent provided by an embodiment of the present invention;
[0038] Figure 2 A schematic diagram of a window of a graphical user interface provided by an embodiment of the present invention;
[0039] Figure 3 A functional module diagram of a device for changing a case agent provided by an embodiment of the present invention;
[0040] Figure 4 A schematic diagram of the hardware architecture of an electronic device provided by an embodiment of the present invention. DETAILED DESCRIPTION
[0041] In order to make the purpose, technical solution and advantages of the embodiments of the present invention clearer, the technical solution of the present invention will be clearly and completely described below in conjunction with the accompanying drawings. Obviously, the described embodiments are part of the embodiments of the present invention, not all of the embodiments. Based on the embodiments of the present invention, all other embodiments obtained by ordinary technicians in this field without creative work are within the scope of protection of the present invention.
[0042] The inventors have found that, currently, when changing the agent for a dispute case, the user can only apply for the change by clicking on it one by one, and the court also needs to review and approve each case, which results in time and energy consumption for both the user and the court, and low work efficiency.
[0043] Based on this, a method and device for changing case agents provided in an embodiment of the present invention can change agents for dispute cases in batches, thereby improving the processing efficiency on the user side and the judge side.
[0044] To facilitate understanding of this embodiment, a method for changing a case agent disclosed in an embodiment of the present invention is first introduced in detail. The method can be applied to user clients, such as host computers, servers, smart terminals and other devices; the user client can enable authorized users to log in to the external network, fill in corresponding materials on the graphical user interface provided by the user client, establish and add dispute cases, and change the corresponding information and status of the dispute cases; the user client can interact with the judge client so that the court side can obtain case information from the user client to perform corresponding case processing such as filing and assignment. The user client is equivalent to a case savings pool on the court side; this user includes employees authorized by financial institution users and lawyers authorized by law firm users.
[0045] Figure 1 A flow chart of a method for changing a case agent provided in an embodiment of the present invention.
[0046] Reference Figure 1 , the method comprises the following steps:
[0047] Step S102, based on the first business demand of the plaintiff entity with financial institution attributes, determine at least one target case whose agent is to be changed, and the target agent to be changed for each target case.
[0048] Among them, the plaintiff subject of the financial institution attribute can be understood as the financial institution of the plaintiff in the economic dispute case, which is one of the users of the current user client, including various banks and other institutions; another type of user of the user client is the law firm that has a cooperative relationship with various financial institutions, and the law firm can be understood as a supplier of at least one financial institution; the user client can display the basic corporate information, product information, part of the architecture information, authorized employee information, supplier information, signature status information, etc. of the financial institution;
[0049] Here, before the dispute case goes to court, the user can learn which target case agents need to be changed to target agents based on the first business needs of the plaintiff entity with the attributes of the financial institution; the target cases come from at least one batch, that is, the target cases may include multiple ones, and these multiple target cases may come from the same batch or from different batches.
[0050] It should be noted that at least one economic dispute case established by a user at the same time in the user client for the same product forms a batch; that is, dispute cases established by different users belong to different batches, dispute cases created by the same user at different times belong to different batches, and dispute cases created by the same user for different products also belong to different batches.
[0051] Step S104, in response to the operation instruction issued by the first user, submit a batch application for changing the target agent for each target case.
[0052] Here, through the operation instructions issued by the first user, the user client can know which case is the target case and who the target agent is for the target case to be changed to, and submit this application in batches to the judge client.
[0053] Step S106, in response to the application approval instruction issued by the judge client, each target case is changed to a target agent, and each target case after the change operation is reorganized into the same new batch.
[0054] Among them, when the judge client approves the application, the user client will change the agent of the target case according to the operation instructions. At the same time, the target cases that may come from different batches after the change operation will be reorganized into the same new batch.
[0055] In a preferred embodiment of actual application, according to the first business demand of the plaintiff entity with financial institution attributes, each target case and the target agent to which each target case needs to be changed can be determined from each batch of dispute cases; the user inputs the corresponding operation instructions and sends an application for batch change to the judge client; after receiving the instruction that the application is approved, the corresponding target cases can be changed to target agents in batches to achieve the purpose of improving the work efficiency of both the user client and the judge client.
[0056] It should be noted that before the case goes to trial, more than one change of agent in a dispute case may be made, triggered by the financial institution’s first business needs.
[0057] In some embodiments, before step S102, the agent for each batch of dispute cases may be determined according to the user operation instruction of the user client; the specific method also includes:
[0058] Step 1.1), in response to the operation instruction issued by the second user for the second business demand, determining the agency mode for each batch of dispute cases among the plaintiff entities with financial institution attributes.
[0059] Among them, the second user is similar to the first user and can be a financial institution user or a law firm user; the agency modes include lawyer agency, employee agency and mixed agency.
[0060] Step 1.2), according to the agency model, select employees of the plaintiff entity with financial institution attributes, select lawyers from the law firm that cooperates with the plaintiff entity with financial institution attributes, or select lawyers from the law firm that cooperates with the plaintiff entity with financial institution attributes and employees of the plaintiff entity with financial institution attributes to jointly represent each batch of dispute cases.
[0061] Here, under the influence of different agency models, each batch of dispute cases corresponds to different agents.
[0062] The second business requirement includes one or more of the following: the number of current dispute cases, the importance of current dispute cases, the employment status of agents in financial institutions or law firms, and the availability of employees in financial institutions responsible for case agency. Based on this second business requirement, it is possible to determine which agency model to choose from each batch of dispute cases and which agents to choose as target agents.
[0063] Based on the above embodiment, step S102 includes:
[0064] Step 2.1), obtain the filing status of the dispute cases in each batch.
[0065] Here, each batch includes unfiled dispute cases and filed dispute cases. According to the graphical user interface display of the user client, it is possible to know which dispute cases in each batch are unfiled and which are filed.
[0066] Step 2.2), based on the filing status of each dispute case and the first business requirement, the filed dispute events in each batch are determined as target cases in each batch.
[0067] Among them, according to the first business requirement, the user client determines the dispute cases in the same batch with the same filing status as the same agency mode; here, the dispute cases in the filed status are determined as target cases.
[0068] Step 2.3), in response to the operation instruction issued by the third user for the second business requirement, determining the target agency mode to be changed for each batch of target cases.
[0069] Among them, the target agency mode includes lawyer agency, employee agency and mixed agency; the target agency mode can be selected according to the second business requirement described in the aforementioned embodiment.
[0070] Step 2.4), in response to the operation instruction issued by the fourth user for the second business requirement, determining the target agent for each batch of target cases in the target agent mode.
[0071] Here, the first user, the second user, the third user, and the fourth user may refer to the same user, or may be different users.
[0072] like Figure 2 As shown, users can select the agent's agency model in the graphical user interface; taking mixed agency as an example, it includes employees of financial institutions acting as agents, and law firms that have a supplier relationship with financial institutions acting as agents; users can select employees, law firms and lawyers who perform specific agency work in the graphical user interface.
[0073] As another optional embodiment, the user client can determine the target cases that have been filed based on the filing status of each dispute case in each batch, and then determine the agency mode of the target cases based on the first business requirement, and then automatically determine the agent who needs to be changed for the target case under the agency mode based on the second business requirement.
[0074] In some embodiments, step S104 may also be implemented by the following steps, including:
[0075] Step 3.1), in response to the operation instruction generated by the first user interacting with the graphical user interface, generate a batch application to change the case agent of the target case in each batch of dispute cases to the target agent, and send the batch application to the judge client.
[0076] Here, it can be understood that the user interacts with the preset controls of the graphical user interface, generates corresponding operation instructions, checks and clicks the target cases in each batch, and the target agents to be changed, and sends the agent change application for this batch of cases to the judge client.
[0077] On the basis of the above-mentioned embodiment, after receiving the positive signal fed back by the judge client, the user client implements batch change of agents in step S106; specifically, it includes:
[0078] Step 4.1), receiving the feedback signal sent by the judge client.
[0079] The feedback signal includes an application approval instruction and an application failure instruction.
[0080] Step 4.2), if the feedback signal is an application approval instruction, the target cases in each batch are batch-changed to target agents, and the target cases after the change operation are extracted from each batch to form a new batch.
[0081] It should be noted that, based on actual trial business requirements, batch information will be reorganized after the agent of a dispute case is changed; after selecting the case in the single case list, click "Change Agent". After the intranet judge agrees to the change application, the target cases will be separated from each batch and combined into one batch.
[0082] After the judge client agrees to the application for changing the agent for this batch of cases, the target cases will be reorganized into a new dispute batch. The cases in the batch will be sorted according to the order in which the system stores the cases after the change of agent is submitted. The naming rule for dispute names is: "Company product name + time (year, month, day) of changing the agent + number of cases". The status of this batch is in process.
[0083] At the same time, the original dispute batch and related target case information will be deleted. If the number of cases in the original dispute batch is 0 after reorganization, the dispute batch will no longer be displayed in the list of the graphical user interface.
[0084] In actual application, if the user client is used by a law firm user, then in the mixed agency mode, the range of optional agents is the lawyers and employees of the agency enterprise (financial institution) in the current law firm; batch selection of cases to change agents requires re-sorting the cases, and the system records the order. In addition, a change entrustment folder is generated based on the latest sorting of the selected cases, and the naming rule for each subfolder is "Serial Number_Defendant Name_Subject Amount".
[0085] In practical applications, in order to ensure the reliability of the change of case agents, the method also includes:
[0086] Step 4.1), display the change agent status of each dispute case.
[0087] Here, a new change agent review information column can be added to the graphical user interface, named "Change Agent Status", to display the latest change agent information; the display format is: change agent status + time; among them, the change agent status includes submitting a change application, agreeing to the change, rejecting the change, pending review status, etc.
[0088] Step 4.2), if the status of the change of agent for the dispute case is displayed as pending review, you will not be able to apply for a change of agent for the dispute case again.
[0089] If the case status is "Change Agent_Pending Review", the user is not allowed to change the agent for the case again; otherwise, the graphical user interface will report an error message "The selected case status does not meet the requirements for changing the agent."
[0090] In some embodiments, Figure 3 As shown, the embodiment of the present invention also provides a case agent changing device, which is applied to a user client and includes:
[0091] A determination module, based on a first business requirement of a plaintiff subject with financial institution attributes, determines at least one target case whose agent is to be changed, and a target agent to be changed for each target case; wherein the target case is from at least one batch;
[0092] A submission module, in response to an operation instruction issued by the first user, submits a batch application for changing each of the target cases to the target agent;
[0093] The change module, in response to the application approval instruction issued by the judge client, changes each of the target cases to the target agent, and reorganizes each of the target cases after the change operation into the same new batch.
[0094] In some embodiments, before determining at least one target case in which the agent is to be changed and the target agent to be changed for each target case based on a first business demand of the plaintiff entity with financial institution attributes, the device is also used to determine the agency mode for each batch of dispute cases among the plaintiff entity with financial institution attributes in response to an operation instruction issued by a second user for a second business demand; wherein the agency modes include lawyer agency, employee agency and mixed agency; according to the agency mode, an employee of the plaintiff entity with financial institution attributes, a lawyer of a law firm cooperating with the plaintiff entity with financial institution attributes, or a lawyer of a law firm cooperating with the plaintiff entity with financial institution attributes and an employee of the plaintiff entity with financial institution attributes are selected to jointly represent each batch of dispute cases.
[0095] In some embodiments, the second business demand includes one or more of the following: the number of current dispute cases, the importance of current dispute cases, the employment status of agents in the financial institution or law firm, and the availability of employees in the financial institution responsible for case representation.
[0096] In some embodiments, the determination module is also specifically used to obtain the filing status of dispute cases in each batch; based on the filing status of each dispute case and the first business requirement, determine the filed dispute events in each batch as target cases in each batch; wherein the first business requirement is that dispute cases with the same filing status in the same batch correspond to the same agency mode; in response to the operation instructions issued by the third user for the second business requirement, determine the target agency mode to be changed for the target cases in each batch; wherein the target agency modes include lawyer agency, employee agency and mixed agency; in response to the operation instructions issued by the fourth user for the second business requirement, determine the target agent for the target cases in each batch under the target agency mode.
[0097] In some embodiments, the submission module is further specifically used to generate, in response to an operation instruction generated by the first user interacting with the graphical user interface, a batch application to change the case agent of the target case in each batch of dispute cases to the target agent, and send the batch application to the judge client.
[0098] In some embodiments, the change module is also specifically used to receive a feedback signal sent by the judge client; if the feedback signal is an application approval instruction, the target cases in each batch are batch-changed to the target agents, and the target cases after the change operation are extracted from each batch to re-form a new batch.
[0099] In some embodiments, the device is also used to display the status of changing the agent for each dispute case; if the status of changing the agent for the dispute case is displayed as pending review, it is impossible to apply for changing the agent for the dispute case again.
[0100] An embodiment of the present invention provides an electronic device for implementing an electronic device. In this embodiment, the electronic device may be, but is not limited to, a personal computer (PC), a laptop computer, a monitoring device, a server, or other computer device with analysis and processing capabilities.
[0101] As an exemplary embodiment, see Figure 4 The electronic device 110 includes a communication interface 111, a processor 112, a memory 113 and a bus 114. The processor 112, the communication interface 111 and the memory 113 are connected via the bus 114. The memory 113 is used to store a computer program that supports the processor 112 to execute the method. The processor 112 is configured to execute the program stored in the memory 113.
[0102] The machine-readable storage medium mentioned in this article can be any electronic, magnetic, optical or other physical storage device that can contain or store information, such as executable instructions, data, etc. For example, the machine-readable storage medium can be: RAM (Radom Access Memory), volatile memory, non-volatile memory, flash memory, storage drive (such as hard disk drive), any type of storage disk (such as CD, DVD, etc.), or similar storage medium, or a combination thereof.
[0103] The non-volatile medium may be a non-volatile memory, a flash memory, a storage drive (such as a hard drive), any type of storage disk (such as a CD, DVD, etc.), or a similar non-volatile storage medium, or a combination thereof.
[0104] It can be understood that the specific operation methods of each functional module in this embodiment can refer to the detailed description of the corresponding steps in the above method embodiment, and will not be repeated here.
[0105] The computer-readable storage medium provided in the embodiment of the present invention stores a computer program. When the computer program code is executed, the method described in any of the above embodiments can be implemented. For specific implementation, please refer to the method embodiment, which will not be described in detail here.
[0106] Those skilled in the art can clearly understand that, for the convenience and brevity of description, the specific working process of the system and device described above can refer to the corresponding process in the aforementioned method embodiment, and will not be repeated here.
[0107] In addition, in the description of the embodiments of the present invention, unless otherwise clearly specified and limited, the terms "installed", "connected", and "connected" should be understood in a broad sense, for example, it can be a fixed connection, a detachable connection, or an integral connection; it can be a mechanical connection or an electrical connection; it can be a direct connection or an indirect connection through an intermediate medium, or it can be the internal communication of two components. For ordinary technicians in this field, the specific meanings of the above terms in the present invention can be understood according to specific circumstances.
[0108] In the description of the present invention, it should be noted that the terms "center", "upper", "lower", "left", "right", "vertical", "horizontal", "inner", "outer", etc., indicating the orientation or positional relationship, are based on the orientation or positional relationship shown in the drawings, and are only for the convenience of describing the present invention and simplifying the description, rather than indicating or implying that the device or element referred to must have a specific orientation, be constructed and operated in a specific orientation, and therefore cannot be understood as limiting the present invention. In addition, the terms "first", "second", and "third" are used for descriptive purposes only, and cannot be understood as indicating or implying relative importance.
[0109] Finally, it should be noted that the above-described embodiments are only specific implementation methods of the present invention, which are used to illustrate the technical solutions of the present invention rather than to limit them. The protection scope of the present invention is not limited thereto. Although the present invention has been described in detail with reference to the aforementioned embodiments, those of ordinary skill in the art should understand that any technician familiar with the technical field can still modify the technical solutions recorded in the aforementioned embodiments within the technical scope disclosed by the present invention, or can easily conceive of changes, or make equivalent replacements for some of the technical features therein. Such modifications, changes or replacements do not deviate the essence of the corresponding technical solutions from the spirit and scope of the technical solutions of the embodiments of the present invention, and should all be covered within the protection scope of the present invention.
Claims
1. A method for changing a case agent, characterized in that: Applied to user clients, including: According to the first business demand of the plaintiff subject with financial institution attributes, at least one target case whose agent is to be changed and a target agent to be changed for each target case are determined; wherein the target case comes from at least one batch; In response to the operation instruction issued by the first user, submitting a batch application for changing each of the target cases to the target agent; In response to the application approval instruction issued by the judge client, each of the target cases is changed to the target agent, and each target case after the change operation is reorganized into the same new batch.
2. The method for changing a case agent according to claim 1, characterized in that: Before determining at least one target case whose agent is to be changed and a target agent to be changed for each target case according to the first business demand of the plaintiff subject with financial institution attributes, the method further includes: In response to an operation instruction issued by a second user for a second business requirement, determining an agency mode for each batch of dispute cases among the plaintiff entities with the financial institution attribute; wherein the agency modes include lawyer agency, employee agency and mixed agency; According to the agency model, employees of the plaintiff entity with financial institution attributes are selected, lawyers from a law firm cooperating with the plaintiff entity with financial institution attributes are selected, or lawyers from a law firm cooperating with the plaintiff entity with financial institution attributes and employees of the plaintiff entity with financial institution attributes are selected to jointly represent each batch of dispute cases.
3. The method for changing a case agent according to claim 2, characterized in that: The second business demand includes one or more of the following: the number of current dispute cases, the importance of current dispute cases, the employment status of agents in the financial institution or law firm, and the availability of employees in the financial institution who are responsible for case representation.
4. The method for changing a case agent according to claim 3, characterized in that: The step of determining at least one target case whose agent is to be changed and a target agent to be changed for each target case according to a first business demand of a plaintiff subject with financial institution attributes includes: Get the filing status of dispute cases in each batch; Based on the filing status of each dispute case and the first business requirement, the filed dispute events in each batch are determined as target cases in each batch; wherein the first business requirement is that dispute cases in the same batch with the same filing status correspond to the same agency mode; In response to an operation instruction issued by a third user for the second business requirement, determining a target agency mode to be changed for each batch of target cases; wherein the target agency mode includes lawyer agency, employee agency and mixed agency; In response to an operation instruction issued by a fourth user for the second business requirement, a target agent for each batch of target cases under the target agent mode is determined.
5. The method for changing a case agent according to claim 1, characterized in that: In response to the operation instruction issued by the first user, the step of submitting a batch application for changing each target case to the target agent includes: In response to an operation instruction generated by the first user interacting with the graphical user interface, a batch application is generated to change the case agent of the target case in each batch of dispute cases to the target agent, and the batch application is sent to the judge client.
6. The method for changing a case agent according to claim 1, characterized in that: In response to the application approval instruction issued by the judge client, the step of changing each of the target cases to the target agent, and reorganizing each of the target cases after the change operation into the same new batch includes: Receiving a feedback signal sent by the judge client; If the feedback signal is an application approval instruction, the target cases of each batch are batch-changed to the target agents, and the target cases after the change operation are extracted from each batch to form a new batch.
7. The method for changing a case agent according to claim 1, characterized in that: The method further comprises: Display the status of agent change for each dispute case; If the status of changing the agent for the dispute case is displayed as pending review, you will not be able to apply for changing the agent for the dispute case again.
8. A device for changing a case agent, characterized in that: Applied to user clients, including: A determination module, based on a first business requirement of a plaintiff subject with financial institution attributes, determines at least one target case whose agent is to be changed, and a target agent to be changed for each target case; wherein the target case is from at least one batch; A submission module, in response to an operation instruction issued by the first user, submits a batch application for changing each of the target cases to the target agent; The change module, in response to the application approval instruction issued by the judge client, changes each of the target cases to the target agent, and reorganizes each of the target cases after the change operation into the same new batch.
9. An electronic device, characterized in that: The method comprises a memory, a processor, and a program stored in the memory and capable of being run on the processor, wherein the processor implements the method according to any one of claims 1 to 7 when executing the program.
10. A computer-readable storage medium, characterized in that: The readable storage medium stores a computer program, and when the computer program is executed, the method according to any one of claims 1 to 7 is implemented.