Control device, control system, and control method

Abstract

The control device (100) is provided with a use result determination unit (140). When a user issues a utilization request to a target device using a communication device (200), a utilization result determination unit (140) determines whether or not the user has utilized the target device in response to the utilization request issued by the user, on the basis of the action data and the operation performance of the target device corresponding to the utilization request. The action data is data acquired by the communication device (200) and represents the action of the user.

Description

Technical Field

[0001] The present disclosure relates to a control device, a control system and a control method. Background Art

[0002] There is a technology for remotely calling an elevator. Patent Document 1 discloses a technology for monitoring passengers in an elevator when the elevator is remotely operated.

[0003] Prior art literature

[0004] Patent Literature

[0005] Patent Document 1: Japanese Patent Application Publication No. 2006-232412 Summary of the invention

[0006] Problem that the invention aims to solve

[0007] According to the technology disclosed in Patent Document 1, it is not possible to identify the passengers of the elevator with high accuracy. Therefore, in Patent Document 1, there is a problem that it is not possible to determine with high accuracy whether the passenger who called the elevator from a remote location actually used the elevator.

[0008] An object of the present disclosure is to determine with relatively high accuracy whether a passenger who has called an elevator from a remote location has actually used the elevator in the technology of calling an elevator from a remote location.

[0009] Means used to solve problems

[0010] The control device disclosed in the present invention includes a utilization result determination unit. When a user issues a utilization request to an object device using a communication device, the utilization result determination unit determines whether the user has utilized the object device in response to the utilization request issued by the user based on action data and the operating performance of the object device corresponding to the utilization request, wherein the action data is data obtained by the communication device and is data representing the action of the user.

[0011] Effects of the Invention

[0012] According to the present disclosure, the utilization result determination unit determines whether the user has utilized the target device in response to the utilization request issued by the user based on the data indicating the user's behavior and the operation performance of the target device. Here, the target device may also be an elevator. Therefore, according to the present disclosure, in the technology of remotely calling an elevator, it is possible to determine with relatively high accuracy whether a passenger who has remotely called an elevator has actually used the elevator. BRIEF DESCRIPTION OF THE DRAWINGS

[0013] Figure 1 This is a diagram showing a configuration example of a control system 90 according to the first embodiment.

[0014] Figure 2 This is a diagram showing a configuration example of the control device 100 according to the first embodiment.

[0015] Figure 3 1 is a diagram showing a hardware configuration example of the control device 100 according to the first embodiment.

[0016] Figure 4 This is a flowchart showing the operation of the control device 100 according to the first embodiment.

[0017] Figure 5 These are figures for explaining the operation data 391 and the action data 231 of implementation example 1, (a) is a graph showing the acceleration data at the beginning of ascent, (b) is a graph showing the acceleration data at the beginning of stop, (c) is a graph showing the acceleration data when the user is walking, (d) is a graph showing the acceleration data when the user is stationary, (e) is a table showing the operation data 391, and (f) is a table showing the action data 231.

[0018] Figure 6 This is a flowchart showing the operation of the utilization result determination unit 140 according to the first embodiment.

[0019] Figure 7 These are figures for explaining the operation data 391 and the action data 231 of implementation mode 1, (a) is a figure showing a situation where the user is inside the car, (b) is a figure showing a situation where the user is outside the car, (c) is a table showing the operation data 391, and (d) is a table showing the action data 231.

[0020] Figure 8 This is a flowchart showing the operation of the utilization result determination unit 140 according to the first embodiment.

[0021] Fig. 9 1 is a diagram showing a hardware configuration example of a control device 100 according to a modification of the first embodiment.

[0022] Fig.10 This is a diagram showing a configuration example of a control device 100 according to the second embodiment.

[0023] Fig.11 This is a diagram showing a determination table according to the second embodiment.

[0024] Fig.12 This is a flowchart showing the operation of the usage manner determination unit 160 and the data management and storage unit 150 according to the second embodiment.

[0025] Fig.13 This is a diagram showing a configuration example of a control device 100 according to the third embodiment.

[0026] Fig.14This is a flowchart showing the operation of the application 220 according to the third embodiment.

[0027] Fig.15 This is a flowchart showing the operation of the application control instruction unit 180 according to the third embodiment.

[0028] Fig.16 This is a diagram showing a configuration example of a control device 100 according to a fourth embodiment.

[0029] Fig.17 This is a flowchart showing the operations of the operation state monitoring unit 170 and the application control instruction unit 180 according to the fourth embodiment.

[0030] Fig.18 This is a diagram showing a configuration example of a control system 90 according to a modified example of the fourth embodiment.

[0031] Fig.19 This is a diagram showing a configuration example of a control device 100 according to a modified example of the fourth embodiment.

[0032] Fig. 20 This is a flowchart showing the operation of the control device 100 according to the modification of the fourth embodiment.

[0033] Fig.21 This is a flowchart showing the operation of the control device 100 according to the modification of the fourth embodiment.

[0034] Fig. 22 This is a flowchart showing the operations of the operation state monitoring unit 170 and the application control instruction unit 180 according to the modification of the fourth embodiment. DETAILED DESCRIPTION

[0035] In the description of the embodiments and the accompanying drawings, the same reference numerals are used for the same elements and corresponding elements. The description of the elements marked with the same reference numerals is appropriately omitted or simplified. The arrows in the figures mainly show the flow of data or the process. In addition, the word "unit" can also be appropriately replaced by "circuit", "process", "procedure", "processing" or "circuit".

[0036] Implementation method 1.

[0037] Hereinafter, this embodiment will be described in detail with reference to the drawings.

[0038] ***Structure description***

[0039] Figure 1The following is a structural example of a control system 90 according to the present embodiment. As shown in this figure, the control system 90 includes a control device 100, a communication device 200, an elevator 300, and a beacon 400. Each element constituting the control system 90 is connected to a network 91. As a specific example, the network 91 is the Internet. At least two elements constituting the control system 90 may also be appropriately integrated.

[0040] The target device targeted by the control device 100 may be any device as long as it can confirm the usage status of each user. Hereinafter, a case where the target device is the elevator 300 will be described, but the elevator 300 may be replaced with another device as appropriate.

[0041] The communication device 200 is a terminal operated by a user, and is a smartphone or a tablet terminal as a specific example. The communication device 200 includes a communication unit 210, a sensor 230, and a beacon detection unit 240. In addition, an application 220 is installed in the communication device 200.

[0042] The communication unit 210 has a function of communicating with other devices and the like.

[0043] The sensor 230 has a function of acquiring data related to the behavior of the user who uses the communication device 200. As a specific example, the sensor 230 is an acceleration sensor or an air pressure sensor.

[0044] The beacon detection unit 240 detects the radio wave transmitted by the beacon 400 .

[0045] The application 220 is an application having a function of calling the elevator 300 and a function of collecting the action data 231. The action data 231 is data acquired by the communication device 200 and is data indicating the action of the user using the communication device 200. As a specific example, the action data 231 is composed of at least any of data indicating the position of the user carrying the communication device 200 and data indicating the movement of the user. As a specific example, the action data 231 is data related to the beacon 400 or data acquired by the sensor 230.

[0046] The application 220 includes a floor input unit 221. The floor input unit 221 has a function of receiving the boarding floor and the exiting floor of the user. The application 220 appropriately uses the API (Application Programming Interface) for calling the elevator 300. The application is an abbreviation of an application program.

[0047] When a user uses the application 220 to call the elevator 300, the communication device 200 sends the use request data 291 to the control device 100. At this time, the user specifies the boarding floor and the exiting floor in the application 220. Alternatively, the application 220 may specify the number of people riding the elevator 300 or the time to ride the elevator 300.

[0048] The use request data 291 is data corresponding to the call of the elevator 300. The use request data 291 includes information that can identify the user who issued the use request data 291.

[0049] The elevator 300 includes a communication unit 310 and a control unit 320. There may be a plurality of elevators 300, and all of the plurality of elevators 300 may not be installed in the same building.

[0050] The communication unit 310 has a function of communicating with other devices and the like.

[0051] The control unit 320 has a function of controlling the elevator 300 according to an operation instruction.

[0052] As a specific example, the beacon 400 is a beacon using BLE (Bluetooth (registered trademark) Low Energy). As a specific example, the beacon 400 is installed in an elevator hall or in a car of the elevator 300 .

[0053] The control device 100 includes a communication unit 101 , a use permission determination unit 110 , a control method determination unit 120 , an operation instruction issuance unit 130 , a use result determination unit 140 , a data management and storage unit 150 , and a storage unit 190 .

[0054] The communication unit 101 has a function of communicating with other devices and the like.

[0055] The storage unit 190 records various data related to each elevator 300 .

[0056] The elevator information 191 is information related to each elevator 300. The elevator information 191 may include information managed by each unit of the control device 100.

[0057] The tenant information 192 is information indicating each tenant living in the building in which the elevator 300 is installed.

[0058] The registered user data 193 is data related to each user, and includes, as a specific example, information for identifying each user and information indicating the floors that each user can use.

[0059] The usage performance information 194 is information indicating the performance of each user using each elevator 300. The usage performance information 194 may be information summarized for each tenant, information summarized for each organization, or information summarized for each user.

[0060] Below, use Figure 2 A configuration example of the control device 100 will be described.

[0061] The use permission determination unit 110 receives the use request data 291 , refers to the use registration user data 193 , and determines whether the user corresponding to the received use request data 291 can use the elevator 300 corresponding to the use request data 291 .

[0062] When a user issues a use request to a target device using the communication device 200, the control method determination unit 120 determines control of the target device based on the result of determining whether the user has used the target device in response to the use request issued by the user in the past. Specifically, when the use permission determination unit 110 determines that the user can use the elevator 300 corresponding to the use request data 291, the control method determination unit 120 determines the control method of the elevator 300 based on the use performance information 194. The use performance information 194 is information indicating the result of determining whether the user has used the target device in response to the use request issued by the user in the past by the use result determination unit 140.

[0063] The operation instruction issuing unit 130 generates the operation instruction information 131 corresponding to the use request data 291 according to the control method determined by the control method determining unit 120 , and transmits the generated operation instruction information 131 to the elevator 300 corresponding to the use request data 291 .

[0064] The operation instruction information 131 is information indicating an operation instruction for the elevator 300 .

[0065] When a user issues a use request to a target device using the communication device 200, the use result determination unit 140 determines whether the user has used the target device in accordance with the use request issued by the user based on the action data 231 and the operation performance of the target device corresponding to the use request. Specifically, the use result determination unit 140 determines the behavior of each user based on the operation data 391 and the action data 231, and determines whether each user has used the elevator 300 in accordance with the use request data 291 based on the determined behavior and the use request data 291. Here, the operation data 391 is data indicating the operation performance of the target device.

[0066] The data management and storage unit 150 appropriately manages the data generated by each unit of the control device 100, and appropriately stores the data generated by each unit of the control device 100 in the storage unit 190. The data management and storage unit 150 generates usage performance information 194 based on the determination result of the utilization result determination unit 140, and stores the generated usage performance information 194 in the storage unit 190. The usage performance information 194 is information indicating the usage performance of each user using the elevator 300.

[0067] Figure 3 The following is a hardware configuration example of the control device 100 according to the present embodiment. The control device 100 is configured by a computer. The control device 100 may be configured by a plurality of computers.

[0068] As shown in this figure, the control device 100 is a computer including hardware such as a processor 11, a memory 12, an auxiliary storage device 13, an input / output interface (Interface) 14, and a communication device 15. These hardware are connected via a signal line 19 as appropriate.

[0069] The processor 11 is an IC (Integrated Circuit) that performs calculations and controls hardware included in the computer. As a specific example, the processor 11 is a CPU (Central Processing Unit), a DSP (Digital Signal Processor), or a GPU (Graphics Processing Unit).

[0070] The control device 100 may include a plurality of processors instead of the processor 11. The plurality of processors share the role of the processor 11.

[0071] The memory 12 is typically a volatile storage device, and a specific example is a RAM (Random Access Memory). The memory 12 is also called a main storage device or a main memory. The data stored in the memory 12 is stored in the auxiliary storage device 13 as needed.

[0072] The auxiliary storage device 13 is typically a nonvolatile storage device, and specific examples thereof include ROM (Read Only Memory), HDD (Hard Disk Drive), or flash memory. Data stored in the auxiliary storage device 13 is loaded into the memory 12 as needed.

[0073] The memory 12 and the auxiliary storage device 13 may be integrally configured.

[0074] The input / output interface 14 is a port for connecting an input device and an output device. As a specific example, the input / output interface 14 is a USB (Universal Serial Bus) terminal. As a specific example, the input device is a keyboard and a mouse. As a specific example, the output device is a display.

[0075] The communication device 15 is a receiver and a transmitter. As a specific example, the communication device 15 is a communication chip or a NIC (Network Interface Card).

[0076] When communicating with other devices, the components of the control device 100 may use the input / output interface 14 and the communication device 15 as appropriate.

[0077] The auxiliary storage device 13 stores a control program. The control program is a program that causes a computer to implement the functions of each unit included in the control device 100. The control program is loaded into the memory 12 and executed by the processor 11. The functions of each unit included in the control device 100 are implemented by software.

[0078] The data used when executing the control program and the data obtained by executing the control program are appropriately stored in the storage device. Each part of the control device 100 appropriately uses the storage device. As a specific example, the storage device is composed of at least one of the memory 12, the auxiliary storage device 13, the register in the processor 11, and the cache memory in the processor 11. In addition, data and information sometimes have equivalent meanings. The storage device can also be a device independent of the computer. The functions of the storage unit 190 are realized by the storage device.

[0079] The functions of the memory 12 and the auxiliary storage device 13 may also be implemented by other storage devices.

[0080] The control program may also be recorded in a computer-readable nonvolatile recording medium. As a specific example, the nonvolatile recording medium is an optical disk or a flash memory. The control program may also be provided as a program product.

[0081] ***Action description***

[0082] The operation process of the control device 100 corresponds to the control method. In addition, the program for realizing the operation of the control device 100 corresponds to the control program.

[0083] Figure 4 2 is a flowchart showing an example of the operation of the control device 100. Figure 4 The operation of the control device 100 will be described.

[0084] (Step S101)

[0085] The use permission determination unit 110 receives the use request data 291 , refers to the use registration user data 193 , and determines whether the user corresponding to the received use request data 291 can use the elevator 300 corresponding to the use request data 291 .

[0086] (Step S102)

[0087] The control method determination unit 120 refers to the usage performance information 194 indicating the usage performance of the user corresponding to the usage request data 291 .

[0088] (Step S103)

[0089] The control method determination unit 120 determines a control method for the elevator 300 based on the referenced usage performance information 194 .

[0090] (Step S104)

[0091] The operation instruction issuing unit 130 generates the operation instruction information 131 corresponding to the use request data 291 according to the control method determined by the control method determining unit 120 , and transmits the generated operation instruction information 131 to the elevator 300 corresponding to the use request data 291 .

[0092] (Step S105)

[0093] The use result determination unit 140 determines the behavior of the user based on the operation data 391 and the behavior data 231 , and determines whether the user has used the elevator 300 in accordance with the use request data 291 based on the determined behavior and the use request data 291 .

[0094] (Step S106)

[0095] The data management and storage unit 150 generates actual usage information 194 based on the determination result of the utilization result determination unit 140 , and stores the generated actual usage information 194 in the storage unit 190 .

[0096] Figure 5 This is a diagram for explaining the operation data 391 and the behavior data 231. Here, it is assumed that the sensor 230 is an acceleration sensor.

[0097] Figure 5 (a) to (d) are graphs showing images of acceleration data obtained by the acceleration sensor under various conditions. In each graph, the vertical axis shows the acceleration in the vertical direction, and the horizontal axis shows the time. Here, the acceleration data is equivalent to the action data 231, which is equivalent to data indicating the movement of the user.

[0098] Figure 5 (a) shows an image of acceleration data in a state where the elevator 300 starts ascending.

[0099] Figure 5 (b) shows an image of acceleration data in a state where the elevator 300 has started the stopping process.

[0100] Figure 5 (c) shows an image of acceleration data when the user is walking.

[0101] Figure 5 (d) shows an image of acceleration data when the user is stationary.

[0102] Figure 5 (e) shows a specific example of the operation data 391.

[0103] Figure 5 (f) shows a specific example of the action data 231. Figure 5 In (f), the column of "acceleration data" records the status corresponding to the acquired acceleration data. Figure 5 The period in which the data shown in (f) is obtained corresponds to Figure 5 (e) shows the time period during which the data is acquired.

[0104] Figure 6 2 is a flowchart showing an example of the operation of the utilization result determination unit 140 when the behavior data 231 is data corresponding to the acceleration sensor. Figure 6 The operation of the use result determination unit 140 will be described. It is assumed that a user makes a call to the elevator 300 using the application 220, and the use result determination unit 140 determines the user's behavior related to the call.

[0105] (Step S121)

[0106] The utilization result determination unit 140 refers to the operation data 391 corresponding to the call of the elevator 300 .

[0107] (Step S122)

[0108] The arrival time, which is the time when the car arrives at the floor, and the departure time, which is the time when the car departs from the floor, are confirmed by the result determination unit 140. Here, the time confirmed by the result determination unit 140 is the time indicated by the operation data 391 referred to in step S121.

[0109] (Step S123)

[0110] The use result determination unit 140 refers to the acceleration data acquired by the communication device 200 of the user.

[0111] (Step S124)

[0112] The result determination unit 140 confirms the pattern of the acceleration data at the time confirmed in step S122 .

[0113] (Step S125)

[0114] If the acceleration data pattern at the departure time confirmed in step S124 is consistent with the acceleration data pattern during acceleration, the result determination unit 140 proceeds to step S126. Here, acceleration time is when leaving the floor, and at the start time of acceleration, the car starts to rise or fall. Figure 5 (a) is a specific example of the form of acceleration data during acceleration. In other cases, the use result determination unit 140 proceeds to step S132.

[0115] (Step S126)

[0116] If the agreement in step S125 corresponds to the first agreement after the user has called the elevator 300, the use result determination unit 140 proceeds to step S127. In this case, the acceleration data referred to in step S123 is considered to be data obtained just after the user boarded the car. In other cases, the use result determination unit 140 proceeds to step S128.

[0117] (Step S127)

[0118] The use result determination unit 140 determines that the user has boarded the elevator from the floor in step S122.

[0119] (Step S128)

[0120] If the acceleration data pattern at the arrival time confirmed in step S124 is consistent with the acceleration data pattern during deceleration, the result determination unit 140 proceeds to step S129. Here, deceleration is when the car stops at a floor, and the car starts the parking process at the start time of deceleration. In other cases, the result determination unit 140 proceeds to step S133.

[0121] (Step S129)

[0122] When the agreement in step S128 corresponds to the first agreement after the user calls the elevator 300, the use result determination unit 140 proceeds to step S130. In other cases, the use result determination unit 140 proceeds to step S131.

[0123] (Step S130)

[0124] The utilization result determination unit 140 determines that the user has boarded the elevator from the floor one floor before the floor where the car stopped in step S122.

[0125] (Step S131)

[0126] The utilization result determination unit 140 determines that the user is riding the elevator at the floor in step S122.

[0127] (Step S132)

[0128] The use result determination unit 140 determines that the user got off at the floor in step S122.

[0129] (Step S133)

[0130] The utilization result determination unit 140 determines that the user got off at the floor one floor before the floor at which the car stopped in step S122.

[0131] Figure 7 This is a diagram for explaining the operation data 391 and the behavior data 231. Here, it is assumed that a beacon is installed in the car.

[0132] Figure 7 (a) shows the situation where the user is inside the car. Figure 7 In (a), since the communication device 200 is within the reach of the radio wave of the beacon, the intensity of the radio wave received by the communication device 200 from the beacon is strong. Therefore, when the intensity of the radio wave received by the communication device 200 from the beacon is strong, the utilization result determination unit 140 determines that the user is in the car.

[0133] Figure 7 (b) shows the case where the user is outside the car. Figure 7 In (b), since the communication device 200 is outside the reach of the radio wave of the beacon, the intensity of the radio wave received by the communication device 200 from the beacon is weak or 0. Therefore, when the intensity of the radio wave received by the communication device 200 from the beacon is not strong, the utilization result determination unit 140 determines that the user is outside the car.

[0134] Figure 7 (c) is a specific example of the operation data 391. Here, the door is a door of the elevator 300 car.

[0135] Figure 7 (d) is a specific example of action data 231. Figure 7 In (d), when a radio wave is received from a beacon, the identifier of the beacon corresponding to the received radio wave is recorded, and when a radio wave is not received from a beacon, "none" is recorded. Figure 7 The period in which the data shown in (d) is obtained corresponds to Figure 7 The time period during which the data shown in (c) is acquired.

[0136] Figure 8 2 is a flowchart showing an example of the operation of the use result determination unit 140 when the action data 231 is beacon data. Figure 8 The operation of the use result determination unit 140 will be described. It is assumed that a user makes a call to the elevator 300 using the application 220, and the use result determination unit 140 determines the user's behavior related to the call.

[0137] As a specific example, the beacon data is composed of information indicating an identifier of the beacon and information indicating the strength of the radio wave received from the beacon. The beacon data corresponds to the behavior data 231, and corresponds to data indicating the position of the user.

[0138] (Step S141)

[0139] This step is the same as step S121.

[0140] (Step S142)

[0141] This step is the same as step S122.

[0142] (Step S143)

[0143] The use result determination unit 140 refers to the beacon data acquired by the user's communication device 200 from the arrival time confirmed in step S142 to the departure time.

[0144] (Step S144)

[0145] When the intensity of the radio wave received from the beacon from the arrival time confirmed in step S142 to the departure time is greater than the threshold, the use result determination unit 140 proceeds to step S145. Otherwise, the use result determination unit 140 proceeds to step S148.

[0146] (Step S145)

[0147] When it is determined that the intensity of the radio wave is equal to or greater than the threshold value in step S144 for the first time after the elevator 300 is called, the use result determination unit 140 proceeds to step S146. In other cases, the use result determination unit 140 proceeds to step S147.

[0148] (Step S146)

[0149] The use result determination unit 140 determines that the user has boarded the elevator from the floor in step S142.

[0150] (Step S147)

[0151] The utilization result determination unit 140 determines that the user is riding the elevator on the floor in step S142.

[0152] (Step S148)

[0153] The utilization result determination unit 140 determines that the user got off at the floor one floor before the floor at which the car stopped at step S142.

[0154] When the sensor 230 is an air pressure sensor and the behavior data 231 is air pressure data, the use result determination unit 140 can determine whether the user actually used the elevator 300 based on the time when the air pressure data was acquired and the floor estimated from the air pressure data.

[0155] **Description of the effects of Embodiment 1**

[0156] Conventionally, elevator calls using smartphones have been proposed, but a method for determining whether the elevator call is actually made has been a problem.

[0157] According to the present embodiment, by using the action data 231 and the operation data 391 obtained by the application 220, it is possible to determine with relatively high accuracy the actual performance of each user in utilizing the elevator 300. In this case, the control system 90 may be configured to obtain the data required by the control device 100 using only existing WAN (Wide Area Network) lines for elevator calls and actual communication means such as elevator control communication.

[0158] Furthermore, according to the present embodiment, the determination results of the actual use performance can be accumulated, and control corresponding to the accumulated determination results can be performed when the user uses the elevator 300. At this time, the elevator 300 can also be controlled in a manner that improves the use manners of each user. Therefore, the present embodiment can be used to improve the use manners of the elevator 300. That is, according to the present embodiment, the number of occurrences of the situation where the elevator 300 is called but not taken, and the situation where the elevator 300 is intended to be taken but not taken in time, etc. can be reduced.

[0159] ***Other structures***

[0160] <Variation 1>

[0161] Fig. 9 A hardware configuration example of the control device 100 according to this modification is shown.

[0162] The control device 100 includes a processing circuit 18 instead of the processor 11 , the processor 11 and the memory 12 , the processor 11 and the auxiliary storage device 13 , or the processor 11 , the memory 12 , and the auxiliary storage device 13 .

[0163] The processing circuit 18 is hardware that realizes at least a part of each unit included in the control device 100 .

[0164] The processing circuit 18 may be dedicated hardware, or may be a processor that executes a program stored in the memory 12 .

[0165] When the processing circuit 18 is dedicated hardware, as a specific example, the processing circuit 18 is a single circuit, a complex circuit, a programmed processor, a parallel programmed processor, an ASIC (Application Specific Integrated Circuit), an FPGA (Field Programmable Gate Array), or a combination thereof.

[0166] The control device 100 may include a plurality of processing circuits instead of the processing circuit 18. The plurality of processing circuits share the role of the processing circuit 18.

[0167] In the control device 100 , part of the functions may be implemented by dedicated hardware, and the remaining functions may be implemented by software or firmware.

[0168] As a specific example, the processing circuit 18 is implemented by hardware, software, firmware, or a combination thereof.

[0169] The processor 11 , the memory 12 , the auxiliary storage device 13 , and the processing circuit 18 are collectively referred to as a “processing circuit.” That is, the functions of the functional components of the control device 100 are implemented by the processing circuit.

[0170] The control device 100 of other embodiments may have the same structure as that of this modification.

[0171] Implementation method 2.

[0172] Hereinafter, points different from the above-described embodiment will be mainly described with reference to the drawings.

[0173] ***Structure description***

[0174] Fig.10 FIG. 2 shows a configuration example of the control device 100 of the present embodiment. Fig.10 As shown, the control device 100 further includes a usage etiquette determination unit 160 .

[0175] The usage etiquette determination unit 160 determines the evaluation of the user based on the result of determining whether the user has used the target device in response to the usage request issued by the user. The evaluation of the user may also be determined based on whether the user has used the target device in response to the usage request issued by the user after issuing the usage request to the target device using the communication device 200.

[0176] As a specific example, the usage etiquette determination unit 160 determines the usage etiquette of each user based on the usage performance of each user determined by the usage result determination unit 140, and calculates the etiquette score of each user based on the determination result. The etiquette score corresponds to the evaluation of each user.

[0177] Alternatively, the etiquette determination unit 160 may make different evaluations for the user in the case where it is determined that the user has used the target device in response to the use request issued by the user and in the case where it is determined that the user has used the target device without using the use request issued by the user. As a specific example, the etiquette determination unit 160 determines that the user has good etiquette when the user has used the elevator 300 in response to the executed call. In addition, the etiquette determination unit 160 determines that the user has average etiquette when the user has boarded the elevator in response to the executed call but has gotten off the elevator at a floor different from the floor indicated by the executed call. In addition, the etiquette determination unit 160 determines that the user has poor etiquette when the user has used an elevator 300 different from the elevator 300 corresponding to the executed call or when the user has not used the elevator 300.

[0178] The manner judging unit 160 may calculate the manner score using a judging table.

[0179] Fig.11 A specific example of a table for determining etiquette scores is shown below. Fig.11 , a specific example of a situation in which the etiquette determination unit 160 adds or subtracts points from the etiquette score of each user, and a specific example of the size of the value added or subtracted in each situation are shown. In addition, it is assumed that the car corresponding to the use request data 291 is allocated to the user corresponding to the use request data 291.

[0180] The control method determination unit 120 of this embodiment determines whether the user can use the target device using the communication device 200 based on the evaluation of the user. As a specific example, the control method determination unit 120 determines whether each user can perform a remote call of the elevator 300 based on the etiquette score corresponding to each user. The remote call is a call using the communication device 200.

[0181] As a specific example, when the user's manners score is greater than or equal to a threshold, the control method determination unit 120 determines that the user can perform a remote call. On the other hand, when the user's manners score is less than or equal to a threshold, the control method determination unit 120 determines that the user cannot perform a remote call.

[0182] In addition, the control method determination unit 120 may switch the operation mode of the target device according to the evaluation of the user. As a specific example, the control method determination unit 120 may switch the operation mode of the elevator 300 according to the etiquette score of the user. As a specific example, the control method determination unit 120 performs a special operation when the etiquette score of the user is above a threshold value, and performs a normal operation in other cases. The special operation is an operation that is more convenient for the user, and as a specific example, it is an operation without stopping at an intermediate floor.

[0183] When the control method determination unit 120 determines that the remote call cannot be executed, the use etiquette determination unit 160 may also add or subtract points from the etiquette score based on the use performance of the user who cannot execute the remote call. At this time, as a specific example, when the user uses the elevator 300 in accordance with the remote call executed by the user, or when the user moves by stairs instead of the elevator 300, the use etiquette determination unit 160 gives a certain amount of etiquette points to the user.

[0184] Furthermore, the application 220 of the present embodiment may stop the call function according to the manners score of the user.

[0185] ***Action description***

[0186] Fig.12 This is a flowchart showing an example of the operation using the etiquette determination unit 160 and the data management and storage unit 150. Fig.12 The operation of the use etiquette determination unit 160 and the data management and storage unit 150 will be described. In addition, as a specific example, the use etiquette determination unit 160 detects that a user has gotten off the elevator 300 as an opportunity to execute Fig.12 Action shown.

[0187] (Step S201)

[0188] The usage manner determination unit 160 checks the usage record determined by the usage result determination unit 140 .

[0189] (Step S202)

[0190] The usage manner determination unit 160 confirms the usage request corresponding to the usage record confirmed in step S201. The usage request is data indicated by the usage request data 291 corresponding to the usage record.

[0191] (Step S203)

[0192] The usage etiquette determination unit 160 calculates the etiquette score of the user corresponding to the usage record confirmed in step S201 according to the determination table. At this time, the usage etiquette determination unit 160 uses the usage record confirmed in step S201 and the usage request confirmed in step S202.

[0193] (Step S204)

[0194] The data management and storage unit 150 generates usage performance information 194 including the etiquette score calculated by the usage etiquette determination unit 160 , and stores the generated usage performance information 194 in the storage unit 190 as usage performance information 194 corresponding to the user corresponding to the usage performance confirmed in step S201 .

[0195] **Description of the effects of the second embodiment**

[0196] As described above, according to the present embodiment, by introducing the etiquette points, it is possible to objectively and uniquely determine the usage etiquette.

[0197] Furthermore, according to the present embodiment, by limiting the use of the remote call function based on the etiquette points, it is possible to motivate users to improve their usage manners.

[0198] Implementation method 3.

[0199] Hereinafter, the differences from the above-described embodiment will be mainly described with reference to the drawings.

[0200] ***Structure description***

[0201] Fig.13 FIG. 2 shows a configuration example of the control device 100 of the present embodiment. Fig.13 As shown, an operation state monitoring unit 170 and an application control instruction unit 180 are further provided.

[0202] The operating state monitoring unit 170 monitors the operating state of the control system 90 .

[0203] The application control instruction unit 180 uses the situation that the user issues a use request to the target device using the communication device 200 as an opportunity to instruct the communication device 200 to start acquiring the action data 231. When it is estimated that the use corresponding to the use request issued by the user has ended, the application control instruction unit 180 instructs the communication device 200 to end the acquisition of the action data 231. Specifically, based on the monitoring result of the operation status monitoring unit 170, the application control instruction unit 180 issues an instruction to acquire the action data 231 and an instruction to end the acquisition of the action data 231 to the application 220, respectively.

[0204] The application 220 of the present embodiment acquires the behavior data 231 from the time when the user makes a call until the time when the user completes the ride in response to the call.

[0205] ***Action description***

[0206] Fig.14 is a flowchart showing an example of the operation of the application 220. Fig.14 The operation of the application 220 will be described. In addition, the application 220 starts when the user makes an elevator call using the communication device 200 or receives an instruction to obtain the action data 231 from the application control instruction unit 180. Fig.14 Execution of the processing shown.

[0207] (Step S301)

[0208] The application 220 transmits the action data 231 to the control device 100 .

[0209] (Step S302)

[0210] When receiving an instruction to stop transmission of the action data 231 from the application control instruction unit 180, the application 220 proceeds to step S303. In all other cases, the application 220 proceeds to step S301.

[0211] (Step S303)

[0212] The application 220 stops acquiring the action data 231 , and stops sending the action data 231 .

[0213] Fig.15 180 is a flowchart showing an example of the operation of the application control instruction unit 180. Fig.15 The operation of the application control instruction unit 180 will be described. In addition, the application control instruction unit 180 starts to operate when the operation state monitoring unit 170 detects the use request data 291. Fig.15 Execution of the processing shown.

[0214] (Step S321)

[0215] When it is detected that the user has gotten off the car, the application control instruction unit 180 proceeds to step S322. In other cases, the application control instruction unit 180 executes the processing of this step again.

[0216] (Step S322)

[0217] The application control instruction unit 180 transmits data indicating an instruction to stop transmission of the action data 231 to the communication device 200 .

[0218] **Description of the effects of Embodiment 3**

[0219] From the viewpoint of power consumption and communication data volume, it is wasteful to always send action data 231 from application 220. Therefore, it is desirable that application 220 send action data 231 only when necessary, but the problem lies in the design of each timing of starting and stopping transmission.

[0220] According to the present embodiment, the application control instruction unit 180 instructs the application 220 to start and stop transmission based on the monitoring result of the operation state monitoring unit 170. Therefore, according to the present embodiment, the power consumption of the communication device 200 and the amount of communication data can be reduced.

[0221] Implementation method 4.

[0222] Hereinafter, the differences from the above-described embodiment will be mainly described with reference to the drawings.

[0223] ***Structure description***

[0224] Fig.16 A configuration example of the control device 100 according to the present embodiment is shown.

[0225] The operation state monitoring unit 170 of the present embodiment issues an instruction to the operation instruction issuing unit 130 when determining that the action data 231 is not appropriately received from the application 220 when a call using the application 220 is executed.

[0226] In this embodiment, the evaluation of the user may be determined based on whether the communication of the communication device 200 is interrupted after the user issues a use request to the target device using the communication device 200 and before the use corresponding to the use request issued by the user is estimated to end. As a specific example, the use etiquette determination unit 160 of this embodiment changes the etiquette score of the user corresponding to the application 220 when it is determined that the action data 231 is not properly received from the application 220. In this case, the use etiquette determination unit 160 may also reduce the etiquette score of the user corresponding to the application 220 to encourage the user to properly send the action data 231 from the application 220.

[0227] ***Action description***

[0228] Fig.17 1 is a flowchart showing an example of the operation of the operation state monitoring unit 170 and the application control instruction unit 180. Fig.17 The operations of the operation state monitoring unit 170 and the application control instruction unit 180 are described. Fig.17 The processing shown is started when the control device 100 receives the use request data 291 .

[0229] (Step S401)

[0230] When the control device 100 periodically receives the action data 231 from the application 220, the operation state monitoring unit 170 proceeds to step S402. Otherwise, the operation state monitoring unit 170 proceeds to step S404.

[0231] (Step S402)

[0232] When it is detected that the user has gotten off the car, the operation state monitoring unit 170 proceeds to step S403. In all other cases, the operation state monitoring unit 170 proceeds to step S401.

[0233] (Step S403)

[0234] This step is the same as step S322.

[0235] (Step S404)

[0236] The operation state monitoring unit 170 instructs the operation instruction issuing unit 130 to transmit data indicating an instruction to cancel the operation corresponding to the utilization request data 291 to the car assigned based on the utilization request data 291 .

[0237] (Step S405)

[0238] The application control instruction unit 180 transmits a notification indicating that the operation corresponding to the use request data 291 is canceled to the application 220 .

[0239] **Description of the effects of Embodiment 4**

[0240] The behavior data 231 transmitted from the application 220 is essential data when the control device 100 estimates the usage performance of each user. Therefore, a problem is how to give the user a motivation to avoid intentionally stopping the transmission of the behavior data 231 or to avoid stopping the transmission of the behavior data 231 unintentionally.

[0241] According to the present embodiment, when the action data 231 is not transmitted from the application 220, the use request for the elevator 300 is canceled, and the cancellation of the use request is notified to the application 220. In addition, in this case, the etiquette score of the user is changed. Therefore, according to the present embodiment, the user can be urged to avoid stopping the transmission of the action data 231. In addition, according to the present embodiment, the possibility of obtaining the action data 231 from the application 220 is increased.

[0242] ***Other structures***

[0243] <Variation 2>

[0244] The target device of the control device 100 is not limited to the elevator 300 , and may be other devices as long as it can detect the use status of the device by the user. As a specific example, the other device is the door 500 .

[0245] Fig.18 A configuration example of a control system 90 according to this modification is shown. The control system 90 includes a door 500 instead of the elevator 300 .

[0246] In the control system 90, the user issues an unlock request to the door 500 using the application 220, passes through the unlocked door 500, and locks the passed door 500. In addition, during the period from the issuance of the unlock request to the locking of the door 500, the application 220 sends the action data 231 to the control device 100, and the control device 100 monitors the status of the user based on the received action data 231. In addition, the control device 100 detects the opening and closing performance of the door 500. As a specific example, the evaluation of the user is determined based on whether the user has locked the door appropriately, whether the user has passed through the door 500 at a specified time, or whether the user has brought a stranger.

[0247] The door 500 includes a communication unit 510 and a control unit 520. As a specific example, the door 500 is installed in a nuclear power plant.

[0248] The communication unit 510 has a function of communicating with other devices and the like.

[0249] The control unit 520 controls the door 500 .

[0250] The storage unit 190 stores door information 195 instead of the elevator information 191 , and stores facility information 196 instead of the tenant information 192 .

[0251] The door information 195 is information related to the door 500 .

[0252] The facility information 196 is information related to the facility where the door 500 is installed.

[0253] A beacon 410 is provided on the entrance side of the door 500, and a beacon 420 is provided on the exit side of the door 500. The entrance side and the exit side of the door 500 can be appropriately determined.

[0254] Fig.19 A configuration example of a control device 100 according to this modification is shown.

[0255] When the state of the user indicated by the action data 231 transmitted during the user's passage through the door 500 is different from the state observed when the user passes through the door 500 normally, the control device 100 determines that the user has made an abnormal passage. Here, the passage of the door 500 is equivalent to the use of the equipment. The control device 100 can accumulate the results of the determination, and can also notify the manager of the facility based on the results of the determination. In this way, the control device 100 can detect the use of bad manners, the use with malicious intent, and the illegal use.

[0256] In addition, the structure of the control device 100 may be the structure of the control device 100 of any of the above-mentioned embodiments. Here, the structure of the control device 100 is basically the structure of the control device 100 of Embodiment 4. Each part of the control device 100 appropriately performs the process of replacing the elevator 300 with the door 500 and replacing the process related to the elevator 300 with the process related to the door 500.

[0257] The operation instruction issuing unit 130 of the present modification refers to the action data 231 and generates the operation instruction information 131 .

[0258] Fig. 20 is a flowchart showing an example of the operation of the control device 100. Fig. 20 The operation of the control device 100 will be described.

[0259] (Step S421)

[0260] The processing of this step is a processing in which the elevator 300 in step S101 is replaced by the door 500 .

[0261] (Step S422)

[0262] This step is the same as step S102.

[0263] (Step S423)

[0264] The control method determination unit 120 determines whether to open the door 500 based on the referenced usage performance information 194 .

[0265] (Step S424)

[0266] When the control method determination unit 120 determines to open the door 500 , the operation instruction issuing unit 130 generates the operation instruction information 131 corresponding to the utilization request data 291 , and transmits the generated operation instruction information 131 to the door 500 corresponding to the utilization request data 291 .

[0267] (Step S425)

[0268] The use result determination unit 140 determines the user's behavior based on the operation data 391 and the action data 231, and determines whether the user has used the door 500 in accordance with the use request data 291 based on the determined behavior and the use request data 291. Here, the operation data 391 is data indicating the open / closed state of the door 500.

[0269] (Step S426)

[0270] This step is the same as step S106.

[0271] Fig.21 FIG. 2 is a flowchart showing an example of the operation of the control device 100 when the communication device 200 uses the radio waves received from the beacon. Fig.21 The operation of the control device 100 will be described.

[0272] (Step S441)

[0273] The operation instruction issuing unit 130 refers to information indicating the strength of the radio waves received by the communication device 200 from the beacon 410 and the beacon 420 .

[0274] (Step S442)

[0275] When the received radio wave intensity corresponding to the beacon 410 is equal to or greater than the threshold value, the control device 100 proceeds to step S443. In other cases, the control device 100 proceeds to step S448.

[0276] (Step S443)

[0277] Operation instruction issuing unit 130 transmits data indicating an instruction to open door 500 to door 500 .

[0278] (Step S444)

[0279] When the received radio wave intensity corresponding to the beacon 420 is equal to or greater than the threshold value, the control device 100 proceeds to step S445. In other cases, the control device 100 proceeds to step S447.

[0280] (Step S445)

[0281] Operation instruction issuing unit 130 transmits data indicating an instruction to lock door 500 to door 500 .

[0282] (Step S446)

[0283] The use result determination unit 140 determines that the user who used the communication device 200 used the door 500 appropriately.

[0284] The data management and storage unit 150 stores the usage performance information 194 indicating the result determined by the usage result determination unit 140 in the storage unit 190 .

[0285] (Step S447)

[0286] If the door passage waiting time has not passed, the control device 100 proceeds to step S444. The door passage waiting time is a time set to allow the user to properly pass through the door 500. As a specific example, the door passage waiting time is a time set based on the maximum time that is considered to be required for the user to pass through the door 500. In other cases, the control device 100 proceeds to step S448.

[0287] (Step S448)

[0288] The use result determination unit 140 determines that the user who uses the communication device 200 does not use the gate 500 appropriately.

[0289] The data management and storage unit 150 stores the usage performance information 194 indicating the result determined by the usage result determination unit 140 in the storage unit 190 .

[0290] Fig. 22 1 is a flowchart showing an example of the operation of the operation state monitoring unit 170 and the application control instruction unit 180. Fig. 22 The operations of the operation status monitoring unit 170 and the application control instruction unit 180 will be described. Fig. 22 The flowchart shown is similar to Fig.17 The flow chart shown is the same.

[0291] (Step S461)

[0292] This step is the same as step S401.

[0293] (Step S462)

[0294] When it is detected that the user has completed the passage through the door 500, the operation state monitoring unit 170 proceeds to step S463. In other cases, the operation state monitoring unit 170 proceeds to step S461.

[0295] (Step S463)

[0296] This step is the same as step S403.

[0297] (Step S464)

[0298] The operation state monitoring unit 170 instructs the operation instruction issuing unit 130 to transmit data indicating an instruction to lock the door 500 corresponding to the use request data 291 to the door 500 .

[0299] (Step S465)

[0300] The application control instruction unit 180 transmits a notification indicating that the door 500 corresponding to the utilization request data 291 is locked to the application 220 .

[0301] The operation state monitoring unit 170 notifies the manager of the facility that the door 500 corresponding to the utilization request data 291 is locked.

[0302] ***Other implementation methods***

[0303] The above-described embodiments may be freely combined or arbitrary components of the embodiments may be modified, or arbitrary components may be omitted in the embodiments.

[0304] In addition, the embodiment is not limited to the contents described in Embodiments 1 to 4, and various changes can be made as needed. The process described using the flowchart and the like can also be changed as appropriate.

[0305] Description of Reference Numerals

[0306] 11 processor, 12 memory, 13 auxiliary storage device, 14 input / output interface, 15 communication device, 18 processing circuit, 19 signal line, 90 control system, 91 network, 100 control device, 101 communication unit, 110 use permission determination unit, 120 control method determination unit, 130 operation instruction issuing unit, 131 operation instruction information, 140 use result determination unit, 150 data management storage unit, 160 use etiquette determination unit, 170 operation state monitoring unit, 180 application control instruction unit, 190 storage Department, 191 elevator information, 192 tenant information, 193 utilization registrant data, 194 utilization performance information, 195 door information, 196 facility information, 200 communication equipment, 210 communication department, 220 application, 221 utilization floor input department, 230 sensor, 231 action data, 240 beacon detection department, 291 utilization request data, 300 elevator, 310 communication department, 320 control department, 391 operation data, 400, 410, 420 beacons, 500 doors, 510 communication department, 520 control department.

Claims

1. A control device, wherein: The control device comprises a utilization result determination unit, When a user issues a utilization request to an object device using a communication device, the utilization result determination unit determines whether the user has utilized the object device in response to the utilization request issued by the user based on action data and the operating performance of the object device corresponding to the utilization request, wherein the action data is data obtained by the communication device and is data representing the action of the user.

2. The control device according to claim 1, wherein: The target device is an elevator.

3. The control device according to claim 1 or 2, wherein: The behavior data is composed of at least one of data indicating the position of the user and data indicating the movement of the user.

4. The control device according to any one of claims 1 to 3, wherein: The control device also includes a control method determination unit. When the user issues a utilization request to the target device using the communication device, the control method determination unit determines control of the target device based on a result of determining whether the user has utilized the target device in response to a utilization request issued by the user in the past.

5. The control device according to claim 4, wherein: The control device further comprises a manners determination unit. The usage etiquette determination unit determines an evaluation of the user based on a result of determining whether the user has used the target device in response to a usage request issued by the user.

6. The control device according to claim 5, wherein: The usage etiquette determination unit makes different evaluations of the user depending on whether it is determined that the user has used the target device in response to the usage request issued by the user or whether it is determined that the user has used the target device without using the target device in response to the usage request issued by the user.

7. The control device according to claim 5 or 6, wherein: The control method determination unit determines whether the user can use the target device using the communication device based on the evaluation of the user.

8. The control device according to any one of claims 5 to 7, wherein: The control method determination unit switches the operation mode of the target device based on the evaluation of the user.

9. The control device according to any one of claims 5 to 8, wherein: The evaluation of the user is determined based on whether or not the user has performed usage corresponding to the usage request issued by the user after the user has issued a usage request to the target device using the communication device.

10. The control device according to any one of claims 5 to 9, wherein: The evaluation of the user is determined based on whether communication of the communication device is interrupted after the user issues a utilization request to the target device using the communication device and before utilization corresponding to the utilization request issued by the user is estimated to be terminated.

11. The control device according to any one of claims 1 to 10, wherein: The control device also includes an application control instruction unit, which uses the situation that the user uses the communication device to issue a utilization request to the target device as an opportunity to instruct the communication device to start acquiring the action data, and instructs the communication device to end the acquisition of the action data when it is estimated that the utilization corresponding to the utilization request issued by the user has ended.

12. A control system, wherein: The control system comprises: The control device according to any one of claims 1 to 11; The communication device according to any one of claims 1 to 11; and The object device according to any one of claims 1 to 11.

13. A control method, wherein: When a user issues a use request to a target device using a communication device, The computer determines whether the user has used the target device in response to the use request issued by the user based on action data and the operating performance of the target device corresponding to the use request, wherein the action data is data obtained by the communication device and is data representing the user's action.

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