Elevator maintenance and repair rescue information real-time interaction platform and rescue method

Abstract

The invention discloses a real-time interaction platform for elevator maintenance and repair rescue information. The real-time interaction platform comprises an elevator user terminal, an elevator car terminal, an elevator floor terminal, an elevator enterprise terminal, elevator Internet of Things equipment, an elevator operation mobile terminal, an elevator operation intelligent safety helmet, an elevator administration unit terminal and an elevator use management unit terminal. Connection and data communication are established in an internet mode. The invention further discloses a rescue method applying the elevator maintenance and repair rescue information real-time interaction platform. The rescue method aims at uniformly organizing trapped elevator passengers serving as rescued parties and elevator administrative management units, elevator enterprises, elevator use management units and rescue operators serving as rescue parties and improving the working efficiency and safety.

Description

Technical Field

[0001] The present invention relates to the technical field of elevator control, and in particular to a real-time interactive platform for elevator maintenance, repair and rescue information and a rescue method. Background Art

[0002] With the continuous development of the economy, elevator equipment is increasingly used in various life scenarios of people. Although elevator equipment can bring great convenience to people, in the application scenarios of elevator equipment such as maintenance, repair and rescue, the relevant information of elevator equipment is not available in the elevator administrative department, elevator enterprise, elevator use management unit, and elevator users and elevator operators cannot obtain, transmit and exchange information in real time and effectively, which causes inconvenience in use, management, rescue and other aspects.

[0003] For example, when an elevator user needs to move, the corresponding furniture has been moved to the elevator door and is about to be transported upstairs by elevator, only to find that the elevator equipment is under maintenance and cannot be used normally. Or there is only one elevator in the building, and after the user briefly picks up a package, he finds that the elevator has been stopped for maintenance and needs to climb the stairs to go upstairs; or when the elevator is under maintenance, the user cannot easily obtain the elevator maintenance status information; or when the elevator needs to replace parts, the user cannot easily know the review status or transportation status of the elevator parts; or when the elevator fails and the user is trapped, the trapped passengers cannot effectively obtain information about their rescue progress; or when the elevator fails and people are trapped, the parties involved in the rescue lack real-time and unobstructed information support, making it impossible to effectively command, coordinate and dispatch the rescue operation of people trapped in the elevator, and the rescue efficiency is low.

[0004] Therefore, through the real-time interactive platform for elevator maintenance, repair and rescue information, it is possible to collect and display information about elevator administrative departments, elevator companies, elevator management units, elevator operators, etc. At the same time, through the application of smart helmets, elevator IoT devices, and extended applications with display terminal devices, the relevant information exchange and circulation is more convenient and intelligent. At the same time, it can more effectively organize and coordinate the execution of elevator trapped rescue tasks, more effectively provide information support to all parties involved in elevator trapped rescue operations, and at the same time incorporate elevator-related information into the management platform, as well as expand the functions of elevator IoT devices, mobile terminal devices, and smart helmets for operators. Summary of the invention

[0005] The main purpose of the present invention is to propose a real-time interactive platform for elevator maintenance, repair and rescue information and a rescue method, which aims to unify the organization and improve work efficiency of the trapped elevator passengers as the rescued party and the elevator administrative authorities, elevator companies, elevator use management units, and rescue workers as the rescuers.

[0006] To achieve the above-mentioned purpose, the present invention proposes a real-time interactive platform for elevator maintenance, repair and rescue information, including elevator user terminals, elevator car terminals, elevator floor terminals, elevator enterprise terminals, elevator Internet of Things equipment, elevator operation mobile terminals, elevator operation smart safety helmets, elevator administrative unit terminals, and elevator use management unit terminals; connections and data communications are established through the Internet respectively.

[0007] Preferably, the elevator car terminal is installed inside the elevator car to display corresponding information, voice calls, and collect emergency intercom distress information of the elevator car, or is installed on the display screen inside the elevator car, or is separately installed in the display device, projection device of the elevator car, or is the user's mobile phone terminal.

[0008] Preferably, the elevator operation mobile terminal is an operation mobile terminal worn or carried by elevator maintenance and rescue workers and personnel from the use and management unit participating in elevator trapped person rescue operations. The elevator operation smart safety helmet and the operation mobile terminal are provided with a camera, a microphone, a speaker, a computing processor, a communication module, a satellite positioning module, etc., which are used to obtain the location information of the workers and for real-time calls and real-time video feedback.

[0009] Preferably, during the maintenance, repair, and rescue of trapped people in elevators, personnel not related to the operation will be prohibited from participating in the voice call group through a group with set permissions, while parties related to the operation can initiate a voice and video call through the elevator maintenance, repair and rescue real-time information interaction platform, and ask the elevator operator through the voice and video call how long it will take for the elevator to resume operation; provide the elevator operator with information on the abnormal operating characteristics of the elevator during use or before a failure, and provide information support for the maintenance or repair process; or when someone is trapped in the elevator, after the rescuer accepts the order, the video helmet worn by the rescuer establishes an unobstructed voice call channel with the elevator car video surveillance of the trapped passenger or the elevator Internet of Things device with video call function or the mobile phone or the multi-functional display screen of the elevator equipment, for communication and command and assistance communication of the rescue operation, and communicate with the trapped passengers through the voice call function to comfort the trapped passengers and guide them to cooperate with the rescue operation.

[0010] Preferably, the personnel dispatch of the real-time interactive platform for elevator maintenance, repair and rescue information distributes elevator rescue work orders to all parties involved in the elevator rescue, confirms the acceptance of the elevator rescue work orders and the personnel of all parties, and can also provide continuous tracking, coordination and information support for the elevator rescue operation process.

[0011] Preferably, during the rescue process of people trapped in an elevator, only one person from the elevator administrative department needs to participate remotely, only one person from the elevator company needs to participate remotely, at least one person from the elevator use and management unit needs to assist on-site, and at least one rescue operator needs to arrive at the scene to perform rescue operations.

[0012] The present invention also proposes a real-time interactive platform for elevator maintenance, repair and rescue information, comprising the following steps:

[0013] Step S1: The user's mobile phone terminal obtains the rescue information of the person trapped in the elevator through the elevator followed by the official account or scanning the one-elevator-one-code system, the multi-function display screen of the elevator equipment installed with the application, the advertising machine, the projector, and the elevator Internet of Things system;

[0014] Step S2: The elevator maintenance, repair and rescue information real-time interactive platform receives the rescue information of the person trapped in the elevator;

[0015] Step S3: Generate an elevator trapped person rescue work order and the number of rescue workers required and the number of assisting rescue workers by combining the elevator trapped person emergency rescue plan of the elevator to be rescued and the elevator Internet of Things feedback information;

[0016] Step S4: dispatching rescue workers according to the location information fed back by the smart helmets of the elevator workers and / or the mobile working terminals;

[0017] Step S5: dispatching personnel who participate in and cooperate with the emergency rescue operation according to the emergency rescue plan for trapped people in the elevator to be rescued;

[0018] Step S6: Prompt the personnel involved in the rescue operation to accept the order online through the terminal device by calling the telephone;

[0019] Step S7: Displaying the number of people who receive orders and the location distribution map through the terminal;

[0020] Step S8: Display the navigation path of the rescue operator and the estimated rescue site information through the user's mobile phone, the multi-function display screen of the elevator equipment, the advertising machine, and the projector;

[0021] Step S9: Display the real-time video from the camera on the smart helmet of the rescue operator through the user's mobile phone, the multi-function display screen of the elevator equipment, the advertising machine, and the projector;

[0022] Step S10: monitor the arrival of rescue operators at the rescue site, and if they fail to arrive in time, issue an early warning and send out a rescue work order;

[0023] Step S11: Establish an unobstructed voice call channel through the video helmet and / or mobile terminal worn by the rescuer and the elevator car video monitoring of the trapped passengers or the multi-function display screen of the elevator equipment with video call function, the elevator Internet of Things device, or the advertising player and projector with voice and video function, so as to coordinate, direct and comfort the trapped passengers;

[0024] Step S12: After the elevator trapped person rescue operation is completed, the rescue data is saved in the background database of the elevator maintenance and rescue information real-time interactive platform for archiving.

[0025] Preferably, personnel involved in the rescue operation are prompted by telephone calls to go online to accept orders through terminal equipment, and automatic calls are made to prompt rescue personnel such as elevator administrative units, elevator companies, elevator use management units, rescue operation personnel, etc. to go online to accept orders through terminal equipment. When the number of people who accept orders from the corresponding party reaches the predetermined number of people on this side, orders will be stopped from being dispatched to the corresponding party.

[0026] The technical solution of the present invention has the following advantages over the prior art:

[0027] The technical solution of the present invention, the real-time interactive platform for elevator maintenance, repair and rescue information, includes an elevator user terminal, an elevator car terminal, an elevator floor terminal, an elevator enterprise terminal, an elevator Internet of Things device, an elevator operation mobile terminal, an elevator operation smart helmet, an elevator administrative unit terminal, and an elevator use management unit terminal. The technical solution of the present invention, the real-time interactive platform for elevator maintenance, repair and rescue information, all parties carry out the rescue work of trapped elevator passengers in an orderly manner according to the elevator trapped emergency rescue work order, and the trapped elevator passengers as the rescued party and the elevator administrative unit, elevator enterprise, elevator use management unit, and rescue operation personnel as the rescue party are uniformly organized and dispatched, so that they can perform their respective duties. At the same time, the rescue-related information needed by all parties is fully displayed, so that all parties can coordinate the rescue operation with peace of mind and faster, and all parties are uniformly organized and coordinated to jointly participate in the elevator trapped rescue operation to improve efficiency and safety. BRIEF DESCRIPTION OF THE DRAWINGS

[0028] In order to more clearly illustrate the embodiments of the present invention or the technical solutions in the prior art, the drawings required for use in the embodiments or the description of the prior art will be briefly introduced below. Obviously, the drawings described below are only some embodiments of the present invention. For ordinary technicians in this field, other drawings can be obtained based on the structures shown in these drawings without paying creative work.

[0029] Figure 1 The organizational structure diagram of the real-time interactive platform for elevator maintenance, repair and rescue information of the present invention;

[0030] Figure 2The present invention is a flow chart of a rescue method using a real-time interactive platform for elevator maintenance, repair and rescue information.

[0031] The realization of the purpose, functional features and advantages of the present invention will be further explained in conjunction with embodiments and with reference to the accompanying drawings. DETAILED DESCRIPTION

[0032] The following will be combined with the drawings in the embodiments of the present invention to clearly and completely describe the technical solutions in the embodiments of the present invention. Obviously, the described embodiments are only part of the embodiments of the present invention, not all of the embodiments. Based on the embodiments of the present invention, all other embodiments obtained by ordinary technicians in this field without creative work are within the scope of protection of the present invention.

[0033] The present invention provides a real-time interactive platform for elevator maintenance, repair and rescue information.

[0034] See also Figure 1 In the embodiment of the present invention, the real-time interactive platform for elevator maintenance, repair and rescue information includes an elevator user terminal, an elevator car terminal, an elevator floor terminal, an elevator enterprise terminal, an elevator Internet of Things device, an elevator operation mobile terminal, an elevator operation smart safety helmet, an elevator administrative unit terminal, and an elevator use management unit terminal.

[0035] Elevator user terminals, elevator car terminals, elevator floor terminals, elevator enterprise terminals, elevator Internet of Things equipment, elevator operation mobile terminals, elevator operation smart safety helmets, elevator administrative unit terminals, and elevator use management unit terminals respectively establish connections and data communications through the Internet.

[0036] Preferably, the elevator car terminal of the embodiment of the present invention is installed inside the elevator car, and is used to display corresponding information, make voice calls, and collect distress signals from the elevator car emergency intercom. The elevator car terminal of the embodiment of the present invention can be a display screen installed inside the elevator car, or a display device, projection device, etc. installed separately in the elevator car.

[0037] Preferably, the elevator enterprise terminal of the embodiment of the present invention is a computer device or a mobile communication device.

[0038] Preferably, the elevator Internet of Things device of the embodiment of the present invention is arranged inside the elevator to collect operating data of the elevator control system, elevator fault data, various signals of the elevator, feedback on calls for help from people trapped in the elevator, and other information, and transmit it to the real-time interactive platform for elevator maintenance, repair and rescue information.

[0039] Preferably, the elevator operation mobile terminal of the embodiment of the present invention is a mobile communication device carried by elevator maintenance and rescue workers, such as an operation recorder, a mobile phone, a smart watch, a PDA and other devices.

[0040] Preferably, the elevator operation smart helmet of the embodiment of the present invention is a smart helmet worn by elevator maintenance and rescue workers and elevator use management units participating in assisting rescue workers. The elevator operation smart helmet is equipped with a camera, a microphone, a speaker, a computing processor, a communication module, a satellite positioning module, etc., for obtaining the location information of the workers. It can also be used for real-time calls, real-time video feedback, etc.

[0041] Preferably, the terminal of the elevator administration unit in the embodiment of the present invention is a computer device or a mobile communication device, and the terminal of the elevator use management unit is a computer device or a mobile communication device.

[0042] The embodiment of the present invention can display a corresponding QR code on a display screen inside or outside the elevator, so that users or elevator rescue parties can enter the official account of the elevator maintenance, repair and rescue real-time information interaction platform or obtain the link URL of the platform by scanning the QR code.

[0043] Or read the NFC tag information set inside or outside the elevator through the terminal device, enter the official account of the elevator maintenance, repair and rescue real-time information interaction platform, or obtain the link URL of the platform.

[0044] Or you can call the platform's 24-hour service number, and then the platform will receive the link URL via text message or picture.

[0045] Alternatively, the elevator maintenance and repair real-time information interaction platform can be accessed through the application software of the elevator maintenance, repair and rescue real-time information interaction platform installed on the terminal device.

[0046] Users can easily obtain complete elevator information through the real-time information interaction platform for elevator maintenance, repair and rescue, such as the current status of the elevator, such as normal operating status, maintenance operation status, repair operation status, annual inspection operation status, spare parts purchase approval status, spare parts transportation status, etc.

[0047] Users can easily obtain the time information when the elevator needs to be shut down through the real-time information interaction platform for elevator maintenance, repair and rescue, such as the start or end time of maintenance work, annual inspection work, repair work, etc.

[0048] Users can easily obtain elevator maintenance work order records, repair work order records, parts replacement records, major repair records, etc. through the elevator maintenance, repair and rescue real-time information interaction platform, or directly use the elevator maintenance, repair and rescue real-time information, interactive platform records and stored relevant information to provide all parties with complete elevator related information.

[0049] Users can easily obtain information about the maintenance and repair company providing the elevator, the distribution and location information of rescue workers, information on elevator-related laws and regulations, and knowledge on safe use of elevators through the real-time information interaction platform for elevator maintenance, repair and rescue.

[0050] During the elevator maintenance, repair, and rescue operations, personnel not related to the operation are prohibited from participating in the voice call group through the permission-setting group, while parties related to the operation can initiate voice calls through the elevator maintenance, repair, and rescue real-time information interaction platform. For example, the elevator operator can be asked through the call about how long it will take for the elevator to resume operation. Or the elevator operator can be provided with information on abnormal operating characteristics of the elevator during use or before a failure, providing more information support for the maintenance and repair process. Or when someone is trapped in the elevator, it is convenient to communicate with the trapped passengers and communicate with the command and assistance of the rescue operation. For example, during the emergency rescue operation of people trapped in the elevator, the voice call function can be used to communicate with the trapped passengers, comfort the trapped passengers, and guide the trapped passengers to cooperate with the rescue operation, so that each participant can be organized more effectively and improve efficiency through the emergency rescue plan for the corresponding elevator and the emergency rescue work order for people trapped in the elevator.

[0051] All parties can view relevant legal and regulatory documents, policy documents and other important elevator knowledge through the real-time information interaction platform for elevator maintenance, repair and rescue.

[0052] The real-time interactive platform for elevator maintenance, repair and rescue information can also integrate more elevator trapped rescue call methods. When an elevator equipment entraps people, the elevator trapped person call service can be initiated through the car terminal, the user's mobile terminal, and the elevator use management unit terminal. It can also be initiated by receiving elevator Internet of Things devices or other devices that can detect elevator trapped people and receive elevator trapped people information. Related call services.

[0053] The real-time interactive platform for elevator maintenance, repair and rescue information of the present invention can organize, coordinate, provide information support and dispatch personnel for elevator rescue operations more efficiently. Regarding personnel dispatch, it can include the distribution of elevator rescue work orders to all parties involved in the elevator rescue, confirming the acceptance of the elevator rescue work orders and the personnel of all parties, and can also provide continuous tracking, coordination and information support for the elevator rescue operation process. More specifically, in the elevator rescue process, the elevator administrative unit only needs one person to participate remotely, the elevator company only needs one person to participate remotely, the elevator use management unit needs at least one person to assist on-site, and the rescue operation personnel need at least one person to arrive at the scene to perform the rescue operation.

[0054] In order to more effectively implement the emergency rescue plan for people trapped in elevators and to apply it more efficiently, the real-time interactive platform for elevator maintenance, repair and rescue information of the present invention generates the emergency rescue work order for people trapped in elevators and the number of rescue workers required for this elevator based on the emergency rescue plan for people trapped in this elevator, and distributes the work order to all parties involved in the elevator rescue mission, so that the emergency rescue plan for people trapped in elevators can be implemented more effectively. It is also possible to plan and generate the emergency rescue work order for people trapped in elevators and the number of rescue workers required for this elevator equipment based on the emergency rescue plan for people trapped in this elevator and in combination with the information obtained by the elevator Internet of Things device. With more information support, the generated emergency rescue work order for people trapped in elevators and the number of rescue workers called are more suitable for this rescue operation, so that the rescue operation can achieve higher efficiency.

[0055] Preferably, the progress of the rescue operation is made more visual by displaying the real-time number and location distribution of personnel involved in the rescue of people trapped in elevators, as well as by displaying the real-time navigation path information of the rescue personnel and the real-time traffic video and estimated arrival time at the rescue operation site on the rescue operator's smart hat.

[0056] Preferably, the present invention can also build a communication bridge among all parties related to the elevator so that elevator-related information can be fully exchanged. For example, the opinions or needs of all parties can be left, discussed, and answered on the platform, so that all parties can communicate better.

[0057] See also Figure 2 The present invention also discloses a rescue method using a real-time interactive platform for elevator maintenance and rescue information, comprising the following steps:

[0058] Step S1: The user's mobile phone terminal obtains the elevator information of interest or scans the elevator system to log in; the elevator equipment multi-function display screen, advertising machine, projector, and elevator Internet of Things device installed with the application obtain the rescue information of the person trapped in the elevator;

[0059] Step S2: The elevator maintenance, repair and rescue information real-time interactive platform receives the rescue information of the person trapped in the elevator;

[0060] Step S3: Generate an elevator trapped person rescue work order and the number of rescue workers required and the number of assisting rescue workers by combining the elevator trapped person emergency rescue plan of the elevator to be rescued and the elevator Internet of Things feedback information;

[0061] Step S4: dispatching rescue workers according to the location information fed back by the elevator workers' smart safety helmets and / or elevator workers' mobile terminals;

[0062] Step S5: dispatching personnel who participate in and cooperate with the emergency rescue operation according to the emergency rescue plan for trapped people in the elevator to be rescued;

[0063] Step S6: Prompt the personnel involved in the rescue operation to go online to receive the order by calling;

[0064] Step S7: Displaying the number of people who receive orders and the location distribution map through the terminal;

[0065] Step S8: Display the navigation path of the rescue operator and the estimated rescue site information through the user's mobile phone, the multi-function display screen of the elevator equipment, the advertising machine, and the projector;

[0066] Step S9: Display the real-time video from the camera on the smart helmet of the rescue operator through the user's mobile phone, the multi-function display screen of the elevator equipment, the advertising machine, and the projector;

[0067] Step S10: monitor the arrival of rescue operators at the rescue site, and if they fail to arrive in time, issue an early warning and send out a rescue work order;

[0068] Step S11: Establish an unobstructed voice call channel through the video helmet and / or mobile operation terminal worn by the rescuer and the elevator car video monitoring of the trapped passengers or the multi-function display screen of the elevator equipment with video call function, the elevator Internet of Things device, or the advertising player or projector with voice and video function to coordinate, command and comfort the trapped passengers;

[0069] Step S12: After the elevator trapped person rescue operation is completed, the rescue data is saved in the background database of the elevator maintenance and rescue information real-time interactive platform for archiving.

[0070] Preferably, the trapped elevator passengers can send a distress signal to the real-time interactive platform for maintenance, repair and rescue information by actively pressing the distress button on the elevator car. Alternatively, the real-time interactive platform for maintenance, repair and rescue information of the embodiment of the present invention can use various terminal devices to send a distress signal to the elevator trapped people through the Internet. Alternatively, a device with an automatic monitoring function for trapped elevator passengers, such as a camera installed inside the car, can be used to detect whether there are people trapped inside the elevator through dynamic image detection, and then send a distress message that the elevator passengers are trapped to the real-time interactive platform for maintenance, repair and rescue information.

[0071] Preferably, after receiving the call for help from the person trapped in the elevator, the real-time interactive platform for maintenance and repair rescue information will make a phone call to a predetermined number of rescue workers to prompt them to go online to receive the elevator trapped rescue work order based on the positioning position of the rescue workers' elevator operation smart safety helmets, navigation arrival information, and the estimated time required to arrive at the rescue site, with the shortest time to arrive at the rescue site as the standard. The rescue workers who receive the elevator trapped emergency rescue work order will go online to grab the order according to their own situation based on the phone prompt. More preferably, if other operations are being carried out and it is inconvenient to leave, do not grab the order. After a certain period of time, if the number of people who receive the order has not reached the predetermined number, the enterprise management terminal will prompt to manually coordinate the dispatch of the order.

[0072] Preferably, the real-time interactive platform for maintenance and rescue information receives the call for help from people trapped in the elevator, dispatches personnel participating in the emergency rescue of people trapped in the elevator according to the emergency rescue plan for people trapped in the elevator dedicated to the elevator, and enables all parties involved in the rescue to perform their duties according to the rescue plan.

[0073] One person from the elevator administration unit is required to participate, one person from the elevator company is required to participate, and two people from the elevator management unit are generally required to participate. The elevator administration unit supervises the rescue process, comforts the trapped passengers and popularizes safety knowledge, the elevator company directs and coordinates the rescue process, comforts the trapped passengers and popularizes safety knowledge, and the elevator management unit participates in cooperating with the rescue personnel to block the elevator door on the floor where the trapped passengers are located according to the prompts, to prevent the trapped passengers from falling or being pinched by the elevator door when the elevator door opens.

[0074] Preferably, an efficient elevator trapped person rescue operation work order and the number of rescue personnel required are generated in combination with the elevator trapped person emergency rescue plan of the elevator to be rescued and the elevator Internet of Things feedback information. When some elevators fail, the outbound call panel does not display the floor of the car. Rescuers need to run many floors to open the elevator door to check the position of the elevator car, which wastes time. According to the floor position information of the elevator car of the trapped elevator of the elevator Internet of Things, the present invention can quickly reach the relevant floor. According to the elevator car leveling signal information of the elevator car of the trapped elevator of the elevator Internet of Things, it can be judged whether the elevator car is flush with the floor. If the elevator car is within the leveling area, the rescue personnel are guided to directly reach the relevant floor to rescue the trapped passengers, without the need to first get the elevator room key, and then go to the elevator room to check the elevator car leveling mark on the elevator traction wire rope, and confirm that the elevator car is in the leveling area before releasing the cumbersome steps, thereby improving the rescue efficiency. At the same time, if the elevator car is within the leveling area, it only needs to dispatch an elevator rescuer to the floor station where the elevator car is located to open the elevator door to quickly and safely carry out the elevator trapped person rescue operation. If the elevator car is not within the leveling area, at least two elevator rescue personnel must be dispatched to work together to safely carry out the elevator trapped person rescue operation.

[0075] Preferably, the personnel involved in the rescue operation are prompted to go online to accept orders through the terminal equipment by means of telephone calls. Automatic calls are used to prompt the rescue personnel such as the elevator administrative unit, the elevator company, the elevator use management unit, and the rescue operation personnel to go online to accept orders through the terminal equipment. When the number of people who accept the order of the corresponding party reaches the predetermined number of people on the party, the dispatch of orders to the corresponding party is stopped.

[0076] Preferably, the number of people who receive orders and the location distribution map are displayed through the terminal. The number of people who receive orders, location information, navigation information, and time information of arriving at the rescue site, etc., are displayed and broadcasted in real time through the elevator user terminal, elevator car terminal, elevator floor terminal, and elevator use management unit terminal, so that the trapped passengers can be emotionally stable and the use management unit can feel at ease. The number of people who receive orders, location information, navigation information, and time information of arriving at the rescue site, etc., are displayed and broadcasted in real time through the elevator administrative management unit terminal and the elevator enterprise terminal, so as to facilitate the dispatch and command of emergency rescue operations for people trapped in elevators.

[0077] Preferably, the terminal displays the real-time video of the camera on the rescue operator's smart helmet, indicating that rescue is coming, so that the trapped passengers can be calm and the management unit can feel at ease. In addition, since it is inconvenient for rescuers to operate mobile phones and other communication devices to communicate during the rescue process of elevator trapped people, rescuers can use the communication device of the smart helmet to communicate.

[0078] Preferably, if the rescue operator is blocked by traffic, such as navigation information determines that he cannot arrive in time; if the rescue operation personnel determine that they cannot arrive in time, such as the car breaks down, the traffic is completely blocked, and other special circumstances, they cannot arrive at the scene in time, and automatically stop the elevator trapped emergency rescue work order. And re-assign the work order to other rescue operators who can arrive at the rescue operation site faster.

[0079] Preferably, the emergency rescue plan for people trapped in elevators can be more effectively implemented through the work order for emergency rescue of people trapped in elevators, so that the emergency rescue operation for people trapped in elevators can be more efficient. Personnel of elevator administrative departments, elevator companies, and elevator use management units can complete the remote comfort and rescue work of trapped elevator passengers in an orderly manner through work order prompts. It is also possible to remotely supervise and guide trapped passengers to cooperate with rescue operations, such as not to break the elevator door, not to smoke, and to watch Douyin to relieve emotions, to remind the elevator door to see clearly whether the elevator car and the floor are completely flat when the elevator door is opened to prevent falls, and to remind the elevator door to be fully opened before leaving the elevator car to prevent being pinched by the elevator door. Personnel of the elevator use management unit can quickly reach the floor station where the elevator car is located through prompts, and block the elevator door according to the prompts. When the elevator door is opened, the trapped elevator passengers can leave the elevator car in an orderly manner to prevent falls, pinching or trampling accidents. Preferably, when the trapped person in the car talks with the rescue personnel, a communication terminal inside the elevator car and other devices with a call function can be used to communicate with the outside of the car.

[0080] Preferably, the rescue operation is coordinated and directed through the voice call function of the platform. All parties can communicate in time about the situation during the rescue operation and direct and coordinate the rescue operation through the voice call function.

[0081] Preferably, when people are trapped in an elevator, the trapped elevator passengers and the rescuers are included in the real-time voice call group function, making the entire rescue operation transparent and three-dimensional, so that the trapped passengers can feel at ease, and at the same time more convenient for real-time information exchange, coordination and command of the entire rescue operation.

[0082] Preferably, during the rescue operation of people trapped in the elevator, real-time information of people in the elevator car can be obtained through the camera of the car terminal or other devices with video acquisition function installed in the elevator car, so as to facilitate the adoption of better rescue methods and higher efficiency.

[0083] For example, if a trapped passenger is irritable, he needs to be calmed down and cooperated before the elevator door can be opened to release him, so as to prevent injuries. Or if a trapped passenger suffers from a sudden illness, 120 can be called in advance to seamlessly connect the rescue operation and send the unwell passenger to the hospital for treatment in time.

[0084] Preferably, after completing the rescue operation of the person trapped in the elevator, the rescue data is saved in the platform for archiving. The archived data includes: the time when the elevator entrapment failure occurred, the time when the elevator rescue operator arrived at the rescue site, how long the rescue operation took, the personnel involved in the rescue, and other information.

[0085] The above description is only a preferred embodiment of the present invention, and does not limit the patent scope of the present invention. All equivalent structural changes made by using the contents of the present invention specification and drawings under the concept of the present invention, or directly / indirectly applied in other related technical fields are included in the patent protection scope of the present invention.

Claims

1. A real-time interactive platform for elevator maintenance, repair and rescue information, characterized in that: Elevator user terminals, elevator enterprise terminals, elevator car terminals, elevator floor terminals, elevator Internet of Things equipment, elevator operation mobile terminals, elevator operation smart safety helmets, elevator administrative unit terminals, and elevator use management unit terminals respectively establish connections and communicate data with the elevator maintenance, repair and rescue information real-time interactive platform through Internet transmission.

2. The real-time interactive platform for elevator maintenance, repair and rescue information according to claim 1, characterized in that: The elevator car terminal is installed inside the elevator car and is used to display corresponding information, make voice calls, and collect emergency intercom call information in the elevator car; The elevator car terminal is any one of a display device, a projection device installed in the elevator car, or a mobile phone terminal connected and used by the user.

3. The real-time interactive platform for elevator maintenance, repair and rescue information according to claim 1, characterized in that: The elevator operation mobile terminal is an operation mobile terminal worn or carried by elevator maintenance and rescue workers and personnel from the use and management unit participating in elevator trapped person rescue operations. The elevator operation smart safety helmet and the elevator operation mobile terminal are equipped with a camera, a microphone, a speaker, a computing processor, a communication module, and a satellite positioning module. The elevator operation mobile terminal is used to obtain the location information of the workers for real-time calls and real-time video feedback.

4. The real-time interactive platform for elevator maintenance, repair and rescue information according to claim 1, characterized in that: During the elevator maintenance, repair, and rescue operations, personnel not related to the operation will be prohibited from participating in the voice call group through the permission-setting group; all parties related to the operation can initiate voice and video calls through the elevator maintenance, repair, and rescue real-time information interaction platform, and contact the elevator operating personnel through voice and video calls to obtain information about the elevator's resumption of operation; Provide elevator operators with information on abnormal operating characteristics before elevator failures, and provide information support for maintenance or repair processes; When people are trapped in an elevator, after the rescuers accept the order, the video helmets worn by the rescuers will establish an unobstructed voice call channel with the elevator car video surveillance or elevator Internet of Things devices with video call function or mobile phones or multi-function display screens of elevator equipment of the trapped passengers, so as to communicate and direct and assist in the rescue operation, communicate with the trapped passengers through the voice call function, comfort the trapped passengers and guide them to cooperate with the rescue operation.

5. The real-time interactive platform for elevator maintenance, repair and rescue information according to claim 1, characterized in that: When the real-time interactive platform for elevator maintenance, repair and rescue information conducts personnel dispatch, it distributes elevator rescue work orders to all parties involved in the elevator rescue, confirms the acceptance of the elevator rescue work orders and the personnel of all parties, and provides continuous tracking, coordination and information support for the elevator rescue operation process.

6. The real-time interactive platform for elevator maintenance, repair and rescue information according to claim 5, characterized in that: During the rescue process of people trapped in elevators, only one person is required to participate remotely at the elevator administrative unit terminal, only one person is required to participate remotely at the elevator company terminal, at least one person is required to assist on-site at the elevator use and management unit terminal, and at least one rescue operator is required to arrive at the scene to perform rescue operations.

7. A real-time interactive platform for elevator maintenance, repair and rescue information according to any one of claims 1 to 6, characterized in that: The following steps are involved: Step S1: The user's mobile phone terminal obtains the elevator information of interest or scans the elevator system to log in; the elevator equipment multi-function display screen, advertising machine, projector, and elevator Internet of Things device installed with the application obtain the rescue information of the person trapped in the elevator; Step S2: The elevator maintenance, repair and rescue information real-time interactive platform receives the rescue information of the person trapped in the elevator; Step S3: Generate an elevator trapped person rescue work order and the number of rescue workers required and the number of assisting rescue workers by combining the elevator trapped person emergency rescue plan of the elevator to be rescued and the elevator Internet of Things feedback information; Step S4: dispatching rescue workers according to the location information fed back by the elevator workers' smart safety helmets and / or elevator workers' mobile terminals; Step S5: dispatching personnel who participate in and cooperate with the emergency rescue operation according to the emergency rescue plan for trapped people in the elevator to be rescued; Step S6: Prompt the personnel involved in the rescue operation to go online to receive the order by calling; Step S7: Displaying the number of people who receive orders and the location distribution map through the terminal; Step S8: Display the navigation path of the rescue operator and the estimated rescue site information through the user's mobile phone, the multi-function display screen of the elevator equipment, the advertising machine, and the projector; Step S9: Display the real-time video from the camera on the smart helmet of the rescue operator through the user's mobile phone, the multi-function display screen of the elevator equipment, the advertising machine, and the projector; Step S10: monitoring the arrival of rescue operators at the rescue site, and issuing an early warning and a rescue work order if they fail to arrive in time; Step S11: Establish an unobstructed voice call channel through the video helmet and / or mobile operation terminal worn by the rescuer and the elevator car video monitoring of the trapped passengers or the multi-function display screen of the elevator equipment with video call function, the elevator Internet of Things device, or the advertising player or projector with voice and video function to coordinate, command and comfort the trapped passengers; Step S12: After the elevator trapped person rescue operation is completed, the rescue data is saved in the background database of the elevator maintenance and rescue information real-time interactive platform for archiving.

8. The method according to claim 7, characterized in that Through telephone calls, personnel involved in the rescue operation are reminded to go online to accept orders through terminal equipment. Automatic calls are made to remind elevator administrative units, elevator companies, elevator management units, and rescue operation personnel to go online to accept orders through terminal equipment. When the number of people accepting orders reaches the predetermined number, the order dispatch will be stopped.

Images