User information downloading method and device for self-service terminal and medium

By configuring the user information download program and integrated information sending function on the self-service terminal, the problem of not being able to download and send account information in the prior art is solved, and the user experience and the intelligence level of the self-service terminal are improved.

CN119516677APending Publication Date: 2025-02-25INSPUR FINANCIAL INFORMATION TECHNOLOGY CO LTD
View PDF 0 Cites 0 Cited by

Patent Information

Application Number
CN202411356098.4
Authority / Receiving Office
CN · China
Patent Type
Applications(China)
Current Assignee / Owner
Filing Date
2024-09-27
Publication Date
2025-02-25

AI Technical Summary

Technical Problem

The existing self-service terminal devices only support user account information query and cannot support downloading or sending information to mobile phones, resulting in a decrease in user experience and insufficient intelligence of self-service terminals.

Method used

Configure user information download programs in the self-service terminal, integrate information sending programs and information encryption algorithms, provide user information download options, and allow users to choose to download and print or download and remotely send account information.

Benefits of technology

It realizes intelligent download and sending of user account information of self-service terminals, improves the user experience and intelligence of self-service terminals, and does not require users to take photos manually.

✦ Generated by Eureka AI based on patent content.

Smart Images

  • Figure CN119516677A_ABST
    Figure CN119516677A_ABST
Patent Text Reader

Abstract

The invention discloses a user information downloading method and device of a self-service terminal and a medium. The method comprises the following steps that a user information downloading program is configured in the self-service terminal; outputting a user information downloading option based on the user information downloading program; executing a user information selective downloading operation according to the user information downloading option; according to the cash self-service terminal, the user account information of the self-service terminal can be intelligently downloaded and printed on site or remotely sent to the user side according to the selection of the user, a mobile phone of the user does not need to be photographed and stored, and the user experience feeling and the intelligence of the cash self-service terminal are improved.
Need to check novelty before this filing date? Find Prior Art

Description

Technical Field

[0001] The present invention relates to the technical field of self-service terminals, and in particular to a method, device and medium for downloading user information of a self-service terminal. Background Art

[0002] At present, self-service terminal devices support operations such as account information query and authorization modification. However, the terminals only support user queries and do not support downloading or sending information to mobile phones. Users can usually only take out their mobile phones to take pictures, which reduces the user experience and the intelligence level of the self-service terminals. Summary of the invention

[0003] The object of the present invention is to provide a method, device and medium for downloading user information of a self-service terminal, thereby solving all or one of the above problems existing in the prior art.

[0004] To achieve the above purpose, the specific technical solutions of the present invention are as follows: In one aspect, the present invention provides a method for downloading user information of a self-service terminal, comprising the following steps: Configure the user information download program in the self-service terminal; outputting user information download options based on the user information download program; A user information selective downloading operation is performed according to the user information downloading option.

[0005] In one embodiment, configuring the user information download program in the self-service terminal further includes: An information sending program and an information encryption algorithm are integrated into the user information downloading program.

[0006] In one embodiment, the outputting the user information download option based on the user information download program includes: In response to the existence of a business process in the self-service terminal, identifying a business type of the business process; In response to the business type being an account-type operation, the user information download program is called to output the user information download option.

[0007] In one embodiment, the account operation includes: Account information query operations, account information modification operations, account password change operations and account authorization operations.

[0008] In one embodiment, the user information downloading options include: a first option and a second option; The first option is to download and print the current account information; The second option is to download the current account information and send it remotely.

[0009] In one embodiment, the performing the user information selective downloading operation according to the user information downloading option includes: In response to the user selecting the first option, performing a first download operation; In response to the user selecting the second option, a second download operation is performed.

[0010] In one embodiment, the first downloading operation includes: Calling the user information download program to download the account information of the currently logged-in user to obtain a download file; Calling the printing module of the self-service terminal to print the downloaded file in gray-white mode; The display screen of the self-service terminal is called to output a reminder for picking up printed documents.

[0011] In one embodiment, the second downloading operation further includes: Calling the user information download program to download the account information of the currently logged-in user to obtain a download file; Calling the information encryption algorithm to encrypt the downloaded file; Calling the information sending program to send the encrypted downloaded file to the communication address in the account information; The communication address includes: email address and mobile phone number.

[0012] On the other hand, the present invention further provides a computer-readable storage medium, on which a computer program is stored, and when the computer program is executed by a processor, the steps of the method for downloading user information of the self-service terminal are implemented.

[0013] On the other hand, the present invention further provides a computer device, comprising a processor, a communication interface, a memory and a communication bus, wherein the processor, the communication interface and the memory communicate with each other via the communication bus; wherein: The memory is used to store computer programs; The processor is used to execute the steps of the user information downloading method of the self-service terminal by running the program stored in the memory.

[0014] The beneficial effects of the technical solution of the present invention are: 1. The user information downloading method of the self-service terminal described in the present invention can intelligently download and print the user account information of the self-service terminal on-site or remotely send it to the user terminal according to the user's choice, without the need for the user to take photos with his mobile phone for preservation, thereby improving the user experience and the intelligence of the cash self-service terminal.

[0015] 2. The computer-readable storage medium of the present invention can realize the method for downloading user information of the self-service terminal of the present invention. The computer-readable storage medium of the present invention can also effectively improve the operability of the method for downloading user information of the self-service terminal.

[0016] 3. The computer device described in the present invention can store and execute the computer-readable storage medium, thereby realizing the user information downloading method of the self-service terminal described in the present invention. BRIEF DESCRIPTION OF THE DRAWINGS

[0017] In order to more clearly illustrate the specific implementation methods of the present invention or the technical solutions in the prior art, the drawings required for use in the specific implementation methods or the description of the prior art will be briefly introduced below. Obviously, the drawings described below are some implementation methods of the present invention. For ordinary technicians in this field, other drawings can be obtained based on these drawings without paying creative work.

[0018] Figure 1 is a flowchart of a method for downloading user information of a self-service terminal according to Embodiment 1 of the present invention; Figure 2 is a schematic diagram of the structure of the computer device described in Example 3 of the present invention; The symbols in the accompanying drawings are explained as follows: 1501, processor; 1502, communication interface; 1503, memory; 1504, communication bus. DETAILED DESCRIPTION

[0019] The preferred embodiments of the present invention are described in detail below in conjunction with the accompanying drawings so that the advantages and features of the present invention can be more easily understood by those skilled in the art, thereby making a clearer and more definite definition of the protection scope of the present invention.

[0020] In the description of the present invention, it should be noted that the embodiments described in the present invention are only part of the embodiments of the present invention, rather than all of the embodiments; based on the embodiments in the present invention, all other embodiments obtained by ordinary technicians in the field without making creative work are within the scope of protection of the present invention.

[0021] The terms "first", "second", etc. in the specification and claims of this article and the above-mentioned drawings are used to distinguish similar objects, and are not necessarily used to describe a specific order or sequence. It should be understood that the data used in this way can be interchanged where appropriate, so that the embodiments of this article described here can be implemented in an order other than those illustrated or described here. In addition, the terms "including" and "having" and any variations thereof are intended to cover non-exclusive inclusions, for example, a process, method, device, product or equipment that includes a series of steps or units is not necessarily limited to those steps or units clearly listed, but may include other steps or units that are not clearly listed or inherent to these processes, methods, products or equipment. Example 1

[0022] This embodiment provides a method for downloading user information of a self-service terminal. Figure 1 As shown, the following steps are included: S100, configuring a user information download program in the self-service terminal; S200, outputting user information download options based on the user information download program; S300: Execute a user information selective download operation according to the user information download option.

[0023] In one embodiment, configuring the user information download program in the self-service terminal further includes: An information sending program and an information encryption algorithm are integrated into the user information downloading program.

[0024] In one embodiment, the outputting the user information download option based on the user information download program includes: In response to the existence of a business process in the self-service terminal, identifying a business type of the business process; In response to the business type being an account-type operation, the user information download program is called to output the user information download option.

[0025] In one embodiment, the account operation includes: Account information query operations, account information modification operations, account password change operations and account authorization operations.

[0026] In one embodiment, the user information downloading options include: a first option and a second option; The first option is to download and print the current account information; The second option is to download the current account information and send it remotely.

[0027] In one embodiment, the performing the user information selective downloading operation according to the user information downloading option includes: In response to the user selecting the first option, performing a first download operation; In response to the user selecting the second option, a second download operation is performed.

[0028] In one embodiment, the first downloading operation includes: Calling the user information download program to download the account information of the currently logged-in user to obtain a download file; Calling the printing module of the self-service terminal to print the downloaded file in gray-white mode; The display screen of the self-service terminal is called to output a reminder for picking up printed documents.

[0029] In one embodiment, the second downloading operation further includes: Calling the user information download program to download the account information of the currently logged-in user to obtain a download file; Calling the information encryption algorithm to encrypt the downloaded file; Calling the information sending program to send the encrypted downloaded file to the communication address in the account information; The communication address includes: email address and mobile phone number. Example 2

[0030] This embodiment provides a computer-readable storage medium, including: The storage medium is used to store computer software instructions used to implement the user information downloading method for the self-service terminal described in the above-mentioned embodiment 1, which includes a program for executing the above-mentioned program set for the user information downloading method for the self-service terminal; specifically, the executable program can be built into the electronic device of embodiment 3, so that the electronic device can implement the user information downloading method for the self-service terminal described in embodiment 1 by executing the built-in executable program.

[0031] In addition, the computer-readable storage medium of this embodiment may adopt any combination of one or more computer-readable storage media, wherein the computer-readable storage medium includes electrical, optical, electromagnetic, infrared or semiconductor systems, devices or components, or any combination thereof. Example 3

[0032] This embodiment provides an electronic device, such as Figure 2 As shown, the electronic device may include: a processor 1501 , a communication interface 1502 , a memory 1503 and a communication bus 1504 , wherein the processor 1501 , the communication interface 1502 , and the memory 1503 communicate with each other via the communication bus 1504 .

[0033] Memory 1503, used for storing computer programs; The processor 1501 is used to implement the steps of the method for downloading user information of the self-service terminal described in the above-mentioned embodiment 1 when executing the computer program stored in the memory 1503.

[0034] As an embodiment of the present invention, the communication bus mentioned in the above terminal can be a Peripheral Component Interconnect (PCI) bus or an Extended Industry Standard Architecture (EISA) bus. The communication bus can be divided into an address bus, a data bus, a control bus, etc. For ease of representation, Figure 2 Only one thick line is used in the diagram, but this does not mean that there is only one bus or only one type of bus.

[0035] As an implementation mode of the present invention, the communication interface is used for communication between the above-mentioned terminal and other devices.

[0036] As an embodiment of the present invention, the memory may include a random access memory (RAM) or a non-volatile memory, such as at least one disk memory. Optionally, the memory may also be at least one storage device located away from the aforementioned processor.

[0037] As an embodiment of the present invention, the above-mentioned processor can be a general-purpose processor, including a central processing unit (CPU), a network processor (NP), etc.; it can also be a digital signal processor (DSP), an application specific integrated circuit (ASIC), a field programmable gate array (FPGA) or other programmable logic devices, discrete gates or transistor logic devices, discrete hardware components.

[0038] Different from the prior art, the user information downloading method, device and medium of a self-service terminal of the present application can intelligently download and print the user account information of the self-service terminal on-site or send it remotely to the user end according to the user's choice, without the need for the user to take photos with his mobile phone for preservation, thereby improving the user experience and the intelligence of the cash self-service terminal.

[0039] It should be understood that in the various embodiments of this document, the size of the serial numbers of the above-mentioned processes does not mean the order of execution. The execution order of each process should be determined by its function and internal logic, and should not constitute any limitation on the implementation process of the embodiments of this document.

[0040] It should also be understood that in the embodiments of this article, the term "and / or" is only a description of the association relationship of the associated objects, indicating that three relationships may exist. For example, A and / or B can represent: A exists alone, A and B exist at the same time, and B exists alone. In addition, the character " / " in this article generally indicates that the associated objects before and after are in an "or" relationship.

[0041] Those of ordinary skill in the art will appreciate that the units and algorithm steps of each example described in conjunction with the embodiments disclosed herein can be implemented in electronic hardware, computer software, or a combination of the two. In order to clearly illustrate the interchangeability of hardware and software, the composition and steps of each example have been generally described in terms of function in the above description. Whether these functions are performed in hardware or software depends on the specific application and design constraints of the technical solution. Professional and technical personnel can use different methods to implement the described functions for each specific application, but such implementation should not be considered to be beyond the scope of this article.

[0042] Those skilled in the art can clearly understand that, for the convenience and brevity of description, the specific working processes of the systems, devices and units described above can refer to the corresponding processes in the aforementioned method embodiments and will not be repeated here.

[0043] In the several embodiments provided herein, it should be understood that the disclosed systems, devices and methods can be implemented in other ways. For example, the device embodiments described above are only schematic, for example, the division of the units is only a logical function division, and there may be other division methods in actual implementation, such as multiple units or components can be combined or integrated into another system, or some features can be ignored or not executed. In addition, the mutual coupling or direct coupling or communication connection shown or discussed can be an indirect coupling or communication connection through some interfaces, devices or units, or can be electrical, mechanical or other forms of connection.

[0044] The units described as separate components may or may not be physically separated, and the components shown as units may or may not be physical units, that is, they may be located in one place or distributed on multiple network units. Some or all of the units may be selected according to actual needs to achieve the purpose of the embodiments of this article.

[0045] In addition, each functional unit in each embodiment of this invention may be integrated into one processing unit, or each unit may exist physically separately, or two or more units may be integrated into one unit. The above integrated unit may be implemented in the form of hardware or in the form of software functional unit.

[0046] If the integrated unit is implemented in the form of a software functional unit and sold or used as an independent product, it can be stored in a computer-readable storage medium. Based on this understanding, the technical solution of this article is essentially or the part that contributes to the prior art, or all or part of the technical solution can be embodied in the form of a software product, and the computer software product is stored in a storage medium, including a number of instructions to enable a computer device (which can be a personal computer, a server, or a network device, etc.) to perform all or part of the steps of the method described in each embodiment of this article. The aforementioned storage medium includes: U disk, mobile hard disk, read-only memory (ROM, Read-Only Memory), random access memory (RAM, Random Access Memory), disk or optical disk and other media that can store program codes.

[0047] The above descriptions are merely embodiments of the present invention and are not intended to limit the patent scope of the present invention. Any equivalent structure or equivalent process transformation made using the contents of the present invention specification and drawings, or directly or indirectly applied in other related technical fields, are also included in the patent protection scope of the present invention.

Claims

1. A method for downloading user information of a self-service terminal, characterized in that: The following steps are involved: Configure the user information download program in the self-service terminal; outputting user information download options based on the user information download program; A user information selective downloading operation is performed according to the user information downloading option.

2. A method for downloading user information of a self-service terminal according to claim 1, characterized in that: The configuring of the user information downloading program in the self-service terminal also includes: An information sending program and an information encryption algorithm are integrated into the user information downloading program.

3. A method for downloading user information of a self-service terminal according to claim 2, characterized in that: The outputting the user information download option based on the user information download program includes: In response to the existence of a business process in the self-service terminal, identifying a business type of the business process; In response to the business type being an account-type operation, the user information download program is called to output the user information download option.

4. A method for downloading user information of a self-service terminal according to claim 3, characterized in that: The account operations include: Account information query operations, account information modification operations, account password change operations and account authorization operations.

5. A method for downloading user information of a self-service terminal according to claim 4, characterized in that: The user information download options include: a first option and a second option; The first option is to download and print the current account information; The second option is to download the current account information and send it remotely.

6. A method for downloading user information of a self-service terminal according to claim 5, characterized in that: The performing of the user information selective downloading operation according to the user information downloading option comprises: In response to the user selecting the first option, performing a first download operation; In response to the user selecting the second option, a second download operation is performed.

7. A method for downloading user information of a self-service terminal according to claim 6, characterized in that: The first downloading operation includes: Calling the user information download program to download the account information of the currently logged-in user to obtain a download file; Calling the printing module of the self-service terminal to print the downloaded file in gray-white mode; The display screen of the self-service terminal is called to output a reminder for picking up printed documents.

8. A method for downloading user information of a self-service terminal according to claim 7, characterized in that: The second downloading operation further includes: Calling the user information download program to download the account information of the currently logged-in user to obtain a download file; Calling the information encryption algorithm to encrypt the downloaded file; Calling the information sending program to send the encrypted downloaded file to the communication address in the account information; The communication address includes: email address and mobile phone number.

9. A computer-readable storage medium, characterized in that: The computer-readable storage medium stores a computer program, and when the computer program is executed by the processor, the steps of the method for downloading user information of the self-service terminal according to any one of claims 1 to 8 are implemented.

10. A computer device, characterized in that: It includes a processor, a communication interface, a memory and a communication bus, wherein the processor, the communication interface and the memory communicate with each other through the communication bus; wherein: The memory is used to store computer programs; The processor is used to execute the steps of the user information downloading method for the self-service terminal according to any one of claims 1 to 8 by running the program stored in the memory.