Service alarm grading processing method and device, computer equipment and storage medium

CN119629024APending Publication Date: 2025-03-14PING AN BANK CO LTD
View PDF 0 Cites 0 Cited by

Patent Information

Application Number
CN202411586076.7
Authority / Receiving Office
CN · China
Patent Type
Applications(China)
Current Assignee / Owner
Filing Date
2024-11-06
Publication Date
2025-03-14

AI Technical Summary

Technical Problem

The current banking business monitoring system lacks unified standards and specifications in the setting of alarm level and configuration of notification methods, resulting in false alarms, mismatch between alarm level and notification methods, and a single and lagging notification methods.

Method used

By obtaining the alarm information to be sent, extracting its alarm level and key indicator tags, obtaining the corresponding alarm notification method and processing time according to this information, and triggering the alarm upgrade mechanism after the alarm response deadline until the maximum level is reached or the response signal for processing is received.

Benefits of technology

The alarm hierarchical processing is realized, the accuracy of alarms is improved, the possibility of false alarms and mishandling is reduced, resource allocation is optimized, the emergency alarm is communicated quickly, the response efficiency is improved, and unnecessary alarm notifications are reduced.

✦ Generated by Eureka AI based on patent content.

Smart Images

  • Figure CN119629024A_ABST
    Figure CN119629024A_ABST
Patent Text Reader

Abstract

The invention belongs to the field of data analysis and finance, and relates to a service alarm grading processing method which comprises the following steps: acquiring an alarm level and a key index label according to alarm information; obtaining a corresponding alarm notification mode and alarm processing timeliness; sending alarm information according to the alarm notification mode, obtaining a sending state of the alarm information, and recording alarm sending time; determining alarm response deadline according to the alarm sending time and the alarm processing timeliness; and monitoring the current time, and when the current time exceeds the alarm response deadline, triggering an alarm upgrading mechanism, improving the alarm level by one level, and re-executing the alarm notification until the alarm level reaches the preset highest level or receiving a response signal of alarm processing completion. The invention further provides a service alarm grading processing device, computer equipment and a storage medium. In addition, the invention also relates to a block chain technology, and the alarm information can be stored in a block chain. Alarm grading processing is realized, and the alarm accuracy is improved.
Need to check novelty before this filing date? Find Prior Art