Information system operation and maintenance management demand analysis description method based on combination of eTom and UML

Abstract

The invention discloses an eTom and UML (Unified Modeling Language) combined information system operation and maintenance management demand analysis description method. The method comprises the steps of obtaining an important process domain of information system operation and maintenance management requirements; using an eTom model to map the important process domain; decomposing the important process domain and the mapping result layer by layer; taking all results of the first-level view decomposition, the second-level view decomposition and the third-level view decomposition as decomposition results of a third-level view decomposition method; and describing a decomposition result of the three-level view decomposition method by using a use case graph of UML (Unified Modeling Language). According to the method, the UML case graph is used for carrying out formalized description on the operation and maintenance management requirements of the information system analyzed by eTom, complete and accurate graphical description and full understanding of the requirements are realized, and support is provided for designing the information system and avoiding system upset development caused by unclear requirements.

Description

Technical Field

[0001] The present invention belongs to the technical field of demand analysis, and in particular relates to an information system operation and maintenance management demand analysis description method based on the combination of eTom and UML. Background Art

[0002] eTOM (Enhanced Telecom Operations Map) is a business process model or framework, mainly used for business process management and enterprise management requirements analysis in the telecommunications industry. It is developed based on TOM (Telecom Operation Map) and aims to provide service providers with a standardized description of enterprise processes and business requirements. As an important part of the new generation of operating systems and software (NGOSS), eTOM provides a blueprint for telecommunications operations business processes. However, using eTom for information system operation and maintenance management requirements analysis has problems such as incomplete requirements and inaccurate requirements description. Summary of the invention

[0003] The present invention provides an information system operation and maintenance management requirements analysis and description method based on the combination of eTom and UML, which is used to solve the problem of system overturned development caused by incomplete information system operation and maintenance management requirements analysis and inaccurate requirements description, or at least partially solve the above problem.

[0004] In a first aspect, a method for analyzing and describing information system operation and maintenance management requirements based on a combination of eTom and UML is disclosed, the method comprising:

[0005] Step S1: Analyze the information system operation and maintenance management requirements to obtain important process domains of the information system operation and maintenance management requirements, where the important process domains refer to functional modules corresponding to the information system operation and maintenance management requirements;

[0006] Step S2: Mapping the important process domains using the eTom model;

[0007] Step S3: Decompose the important process domains and mapping results layer by layer; wherein the first-level view decomposition is vertical process decomposition and horizontal process decomposition of the important process domains and mapping results; the second-level view decomposition is user-oriented use requirements, service management and operation processes, resource management and operation processes; the third-level view decomposition is extracting functional requirements from the second-level view decomposition results and refining the functional requirements; the total results of the first-level view decomposition, the second-level view decomposition and the third-level view decomposition are taken as the decomposition results of the third-level view decomposition method;

[0008] Step S4: Use the UML use case diagram to describe the decomposition result of the three-level view decomposition method.

[0009] Preferably, the decomposition results of the vertical process decomposition include operation and maintenance status, operation and maintenance business, operation and maintenance efficiency and public services; the horizontal process decomposition includes customer-oriented demand collection, service management and operation, resource management and operation.

[0010] Preferably, the customer-oriented needs include operation and maintenance situation domain, operation and maintenance business domain, operation and maintenance efficiency domain, and shared service domain; the service management and operation process includes comprehensive operation and maintenance services, end-to-end operation and maintenance services, automated operation and maintenance services, and operation and maintenance platform services; the resource management and operation process includes host operation and maintenance management, database operation and maintenance management, middleware operation and maintenance management, storage operation and maintenance management, network operation and maintenance management, and resource pool operation and maintenance management.

[0011] In a second aspect, a device for analyzing and describing information system operation and maintenance management requirements based on a combination of eTom and UML is disclosed, the device comprising:

[0012] Analysis module: configured to analyze the information system operation and maintenance management requirements to obtain important process domains of the information system operation and maintenance management requirements, wherein the important process domains refer to functional modules corresponding to the information system operation and maintenance management requirements;

[0013] Mapping module: configured to map the important process domain using the eTom model;

[0014] Decomposition module: configured to decompose the important process domains and mapping results layer by layer; wherein the first-level view decomposition is to perform vertical process decomposition and horizontal process decomposition on the important process domains and mapping results; the second-level view decomposition is to perform decomposition on user-oriented usage requirements, service management and operation processes, and resource management and operation processes; the third-level view decomposition is to extract functional requirements from the second-level view decomposition results and refine the functional requirements; the total results of the first-level view decomposition, the second-level view decomposition and the third-level view decomposition are used as the decomposition results of the third-level view decomposition method;

[0015] Description module: configured to use the UML use case diagram to describe the decomposition result of the three-level view decomposition method.

[0016] Preferably, the decomposition results of the vertical process decomposition include operation and maintenance status, operation and maintenance business, operation and maintenance efficiency and public services; the horizontal process decomposition includes customer-oriented demand collection, service management and operation, resource management and operation.

[0017] Preferably, the customer-oriented needs include operation and maintenance situation domain, operation and maintenance business domain, operation and maintenance efficiency domain, and shared service domain; the service management and operation process includes comprehensive operation and maintenance services, end-to-end operation and maintenance services, automated operation and maintenance services, and operation and maintenance platform services; the resource management and operation process includes host operation and maintenance management, database operation and maintenance management, middleware operation and maintenance management, storage operation and maintenance management, network operation and maintenance management, and resource pool operation and maintenance management.

[0018] In a third aspect, an electronic device is disclosed, the electronic device comprising:

[0019] at least one processor; and

[0020] a memory communicatively connected to the at least one processor; wherein,

[0021] The memory stores instructions that can be executed by the at least one processor, and the instructions are executed by the at least one processor to enable the at least one processor to perform the method described above.

[0022] In a fourth aspect, a non-transitory computer-readable storage medium storing computer instructions is disclosed, wherein the computer instructions are used to cause the computer to execute the method as described above.

[0023] The present invention is a method for analyzing and describing information system operation and maintenance management requirements based on the combination of eTom and UML. Through the combination of eTom and UML, the present invention can not only fully describe the requirements of information system operation and maintenance management, but also accurately formalize the requirements, thereby improving the success rate of information system operation and maintenance management system design and development.

[0024] The present invention has the following technical effects:

[0025] 1. The present invention comprehensively considers the limitations of eTom for information system operation and maintenance management demand analysis, proposes an important process domain mapping method, and improves the integrity of information system operation and maintenance management demand analysis;

[0026] 2. The present invention divides the information system operation and maintenance management requirements into three levels of view, focusing on the functional requirements of the three process domains of user, service and resource of information system operation and maintenance management, and enhancing the pertinence of the requirements;

[0027] 3. The present invention uses UML use case diagrams to formally describe the information system operation and maintenance management requirements analyzed by eTom, completely and accurately graphically describe and fully understand the requirements, provide support for information system design and avoid system overturning development due to unclear requirements. BRIEF DESCRIPTION OF THE DRAWINGS

[0028] Figure 1It is a flow chart of the information system operation and maintenance management demand analysis and description method based on the combination of eTom and UML of the present invention;

[0029] Figure 2 It is another schematic diagram of the information system operation and maintenance management demand analysis description method based on the combination of eTom and UML of the present invention;

[0030] Figure 3 It is a schematic diagram of the three-level view requirement analysis of the present invention;

[0031] Figure 4 This is a schematic diagram describing the operation and maintenance requirements of the middleware of the present invention;

[0032] Figure 5 It is a schematic diagram of the structure of the information system operation and maintenance management demand analysis and description device based on the combination of eTom and UML of the present invention. DETAILED DESCRIPTION

[0033] The embodiments of the present invention are described in detail below with reference to the accompanying drawings.

[0034] like Figure 1-Figure 4 As shown, the present invention provides an information system operation and maintenance management requirements analysis and description method based on the combination of eTom and UML, the method comprising:

[0035] Step S1: Analyze the information system operation and maintenance management requirements to obtain important process domains of the information system operation and maintenance management requirements, where the important process domains refer to functional modules corresponding to the information system operation and maintenance management requirements;

[0036] Step S2: Mapping the important process domains using the eTom model;

[0037] Step S3: Decompose the important process domains and mapping results layer by layer; wherein the first-level view decomposition is vertical process decomposition and horizontal process decomposition of the important process domains and mapping results; the second-level view decomposition is user-oriented use requirements, service management and operation processes, resource management and operation processes; the third-level view decomposition is extracting functional requirements from the second-level view decomposition results and refining the functional requirements; the total results of the first-level view decomposition, the second-level view decomposition and the third-level view decomposition are taken as the decomposition results of the third-level view decomposition method;

[0038] Step S4: Use the UML use case diagram to describe the decomposition result of the three-level view decomposition method.

[0039] Furthermore, the decomposition results of the vertical process decomposition include operation and maintenance status, operation and maintenance business, operation and maintenance efficiency and public services; the horizontal process decomposition includes customer-oriented demand collection, service management and operation, resource management and operation.

[0040] The customer-oriented needs include operation and maintenance situation domain, operation and maintenance business domain, operation and maintenance efficiency domain, and shared service domain; the service management and operation process includes comprehensive operation and maintenance services, end-to-end operation and maintenance services, automated operation and maintenance services, operation and maintenance platform services, etc.; the resource management and operation process includes host operation and maintenance management, database operation and maintenance management, middleware operation and maintenance management, storage operation and maintenance management, network operation and maintenance management, and resource pool operation and maintenance management.

[0041] UML diagram (Unified Modeling Language) is a standardized, visual modeling tool for software engineering and system design. It is based on the Unified Modeling Language and is designed to help development teams express and communicate the structure and behavior of a system in a graphical way. UML diagrams include many types of diagrams, which can be divided into two categories: static diagrams and dynamic diagrams. Each diagram has its specific purpose and application scenario.

[0042] In this embodiment, the functional requirements of the three-level view of eTom are described based on UML diagrams, and the use case diagram description method is used to describe the information system operation and maintenance management requirements from three dimensions: customer-oriented dimension, service development perspective, and resource management and operation perspective.

[0043] like Figure 5 As shown, the present invention provides an information system operation and maintenance management demand analysis and description device based on the combination of eTom and UML, the device comprising:

[0044] Analysis module: configured to analyze the information system operation and maintenance management requirements to obtain important process domains of the information system operation and maintenance management requirements, wherein the important process domains refer to functional modules corresponding to the information system operation and maintenance management requirements;

[0045] Mapping module: configured to map the important process domain using the eTom model;

[0046] Decomposition module: configured to decompose the important process domains and mapping results layer by layer; wherein the first-level view decomposition is to perform vertical process decomposition and horizontal process decomposition on the important process domains and mapping results; the second-level view decomposition is to perform decomposition on user-oriented usage requirements, service management and operation processes, and resource management and operation processes; the third-level view decomposition is to extract functional requirements from the second-level view decomposition results and refine the functional requirements; the total results of the first-level view decomposition, the second-level view decomposition and the third-level view decomposition are used as the decomposition results of the third-level view decomposition method;

[0047] Description module: configured to use the UML use case diagram to describe the decomposition result of the three-level view decomposition method.

[0048] The above embodiments are only used to illustrate the technical solutions of the present invention, rather than to limit them. Although the present invention has been described in detail with reference to the above embodiments, it should be understood by those skilled in the art that the technical solutions described in the above embodiments can still be modified, or some or all of the technical features therein can be replaced by equivalents, and these modifications or replacements do not make the essence of the corresponding technical solutions deviate from the scope of the technical solutions of the embodiments of the present invention.

Claims

1. A method for describing information system operation and maintenance management requirements analysis based on the combination of eTom and UML, characterized in that: The method comprises the following steps: Step S1: Analyze the information system operation and maintenance management requirements to obtain important process domains of the information system operation and maintenance management requirements, where the important process domains refer to functional modules corresponding to the information system operation and maintenance management requirements; Step S2: Mapping the important process domains using the eTom model; Step S3: Decompose the important process domains and mapping results layer by layer; wherein the first-level view decomposition is vertical process decomposition and horizontal process decomposition of the important process domains and mapping results; the second-level view decomposition is user-oriented use requirements, service management and operation processes, resource management and operation processes; the third-level view decomposition is extracting functional requirements from the second-level view decomposition results and refining the functional requirements; the total results of the first-level view decomposition, the second-level view decomposition and the third-level view decomposition are taken as the decomposition results of the third-level view decomposition method; Step S4: Use the UML use case diagram to describe the decomposition result of the three-level view decomposition method.

2. The method according to claim 1, characterized in that The decomposition results of the vertical process decomposition include operation and maintenance status, operation and maintenance business, operation and maintenance efficiency and public services; the horizontal process decomposition includes customer-oriented demand collection, service management and operation, resource management and operation.

3. The method according to claim 2, characterized in that The customer-oriented needs include operation and maintenance situation domain, operation and maintenance business domain, operation and maintenance efficiency domain, and shared service domain; the service management and operation process includes comprehensive operation and maintenance services, end-to-end operation and maintenance services, automated operation and maintenance services, and operation and maintenance platform services; the resource management and operation process includes host operation and maintenance management, database operation and maintenance management, middleware operation and maintenance management, storage operation and maintenance management, network operation and maintenance management, and resource pool operation and maintenance management.

4. An information system operation and maintenance management requirements analysis and description device based on the combination of eTom and UML, characterized in that: The device comprises: Analysis module: configured to analyze the information system operation and maintenance management requirements to obtain important process domains of the information system operation and maintenance management requirements, wherein the important process domains refer to functional modules corresponding to the information system operation and maintenance management requirements; Mapping module: configured to map the important process domain using the eTom model; Decomposition module: configured to decompose the important process domains and mapping results layer by layer; wherein the first-level view decomposition is to perform vertical process decomposition and horizontal process decomposition on the important process domains and mapping results; the second-level view decomposition is to perform decomposition on user-oriented usage requirements, service management and operation processes, and resource management and operation processes; the third-level view decomposition is to extract functional requirements from the second-level view decomposition results and refine the functional requirements; the total results of the first-level view decomposition, the second-level view decomposition and the third-level view decomposition are used as the decomposition results of the third-level view decomposition method; Description module: configured to use the UML use case diagram to describe the decomposition result of the three-level view decomposition method.

5. The device according to claim 4, characterized in that The decomposition results of the vertical process decomposition include operation and maintenance status, operation and maintenance business, operation and maintenance efficiency and public services; the horizontal process decomposition includes customer-oriented demand collection, service management and operation, resource management and operation.

6. The device according to claim 5, characterized in that The customer-oriented needs include operation and maintenance situation domain, operation and maintenance business domain, operation and maintenance efficiency domain, and shared service domain; the service management and operation process includes comprehensive operation and maintenance services, end-to-end operation and maintenance services, automated operation and maintenance services, and operation and maintenance platform services; the resource management and operation process includes host operation and maintenance management, database operation and maintenance management, middleware operation and maintenance management, storage operation and maintenance management, network operation and maintenance management, and resource pool operation and maintenance management.

7. A computer-readable storage medium, wherein a plurality of instructions are stored in the storage medium; the plurality of instructions are used for a processor to load and execute the method as claimed in any one of claims 1 to 3.

8. An electronic device, characterized in that: The electronic device comprises: A processor, which is used to execute multiple instructions; A memory for storing a plurality of instructions; The plurality of instructions are used to be stored in the memory and loaded and executed by the processor according to any one of claims 1 to 3.

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