Multi-cloud platform exception handling method and device, computer equipment, storage medium and computer program product

CN120196472APending Publication Date: 2025-06-24SHENZHEN COMTOP INFORMATION TECH
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Patent Information

Application Number
CN202510264224.1
Authority / Receiving Office
CN · China
Patent Type
Applications(China)
Current Assignee / Owner
Filing Date
2025-03-06
Publication Date
2025-06-24

AI Technical Summary

Technical Problem

The exception handling process of multi-cloud platforms is inefficient, mainly due to the insufficient adaptability of error codes of different cloud platforms and the lengthy and difficult to understand exception information, resulting in low management efficiency.

Method used

By receiving exception information from multiple cloud platforms, determining the exception type, mapping exception information to standard error codes based on preset mapping rules, determining the corresponding error information, and sending it to the client to display the converted exception prompt information.

Benefits of technology

It has realized the standardization of exception information processing, improved user experience, reduced the difficulty of users' understanding and problem solving, saved the time for exception processing, and significantly improved the exception processing efficiency of multi-cloud platforms.

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Abstract

The invention relates to an exception handling method and device for a multi-cloud platform, computer equipment, a storage medium and a computer program product. Relates to the technical field of cloud computing. The method comprises the following steps: receiving abnormal information of a target cloud platform in a plurality of cloud platforms, and determining an abnormal type of the abnormal information; determining a standard error code of the abnormal information based on a preset mapping rule and the abnormal type; determining corresponding error information based on the standard error code; and sending the error information to the client to indicate the client to convert the error information, and displaying the converted abnormal prompt information. By adopting the method, the exception handling efficiency of the multi-cloud platform can be improved.
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