Vehicle management method, vehicle management device and readable storage medium

Abstract

The invention discloses a vehicle management method, a vehicle management device and a readable storage medium, and relates to the technical field of new energy vehicles. The vehicle management method comprises the steps that under the condition that the big data early warning system receives a first early warning signal output by a vehicle, the vehicle attribute of the vehicle is acquired, and the early warning level and the early warning type corresponding to the first early warning signal are acquired; under the condition that the problem management system receives the vehicle attribute and the early warning level, determining an area to which the vehicle belongs according to the vehicle attribute; determining a second early warning signal corresponding to the vehicle according to the early warning level and the early warning type under the condition that the belonging area is different from the preset area; and sending the second early warning signal to a dealer management system, so that the dealer management system responds to the second early warning signal. According to the invention, the processing efficiency of the vehicle early warning signal is improved.

Description

Technical Field

[0001] The present application relates to the field of new energy vehicle technology, and in particular to a vehicle management method, a vehicle management device, and a readable storage medium. Background Art

[0002] The number of new energy vehicles on the market is increasing. During their operation, these vehicles upload a large amount of operating data to their backend. Major automakers use this data to determine vehicle warnings. Once a vehicle triggers a warning, how to distribute and manage this information in a closed-loop manner is an urgent issue. Consequently, existing vehicle management methods suffer from technical issues such as low information processing efficiency. Summary of the Invention

[0003] The embodiments of the present application provide a vehicle management method, a vehicle management device, and a readable storage medium, which are used to solve technical problems such as low information processing efficiency in the prior art.

[0004] In a first aspect of an embodiment of the present application, a vehicle management method is provided, which is applied to a vehicle management platform. The vehicle management platform includes a problem management system, a big data early warning system, and a dealer management system. The method includes:

[0005] When the big data warning system receives a first warning signal output by a vehicle, obtaining vehicle attributes of the vehicle, and obtaining a warning level and a warning type corresponding to the first warning signal;

[0006] When the problem management system receives the vehicle attributes and the warning level, it determines the area to which the vehicle belongs based on the vehicle attributes;

[0007] If the area to which the vehicle belongs is different from the preset area, a second warning signal corresponding to the vehicle is determined according to the warning level and warning type;

[0008] The second early warning signal is sent to the dealer management system, so that the dealer management system responds to the second early warning signal.

[0009] In some embodiments, the vehicle management platform further includes a quality management system. After determining the region to which the vehicle belongs based on the vehicle attributes, the method further includes:

[0010] When the area to which it belongs is the same as the preset area, a first warning signal is sent to the quality management system;

[0011] When the quality management system receives the first warning signal, the vehicle is locked to put the vehicle in a locked state.

[0012] In some embodiments, the problem management system stores multiple warning signals, and determines the second warning signal corresponding to the vehicle based on the warning level and warning type, including:

[0013] If the warning level is different from the first preset level of the problem management system, determining whether there is a third warning signal in the plurality of warning signals based on the warning type, wherein the type of the third warning signal is the same as the warning type;

[0014] When a third warning signal exists among the multiple warning signals, obtaining a warning state of the vehicle;

[0015] When the warning state is not closed, the warning level is compared with the second preset level of the problem management system, wherein the second preset level is greater than the first preset level;

[0016] When the warning level is greater than the second preset level, the third warning signal is set as the second warning signal.

[0017] In some embodiments, the method further comprises:

[0018] When the warning level is the same as the first preset level, the sending of the second warning signal to the dealer management system is stopped.

[0019] In some embodiments, after determining whether a third warning signal exists among the plurality of warning signals based on the warning type, the method further comprises:

[0020] When the third warning signal does not exist among the multiple warning signals, the first warning signal is set as the second warning signal.

[0021] In some embodiments, after obtaining the warning status of the vehicle, the method further includes:

[0022] When the warning state is the closed state, the third warning signal is set as the second warning signal.

[0023] In some embodiments, after comparing the warning level with the second preset level of the problem management system, the method further includes:

[0024] When the warning level is less than or equal to the second preset level, the sending of the second warning signal to the dealer management system is stopped.

[0025] In some embodiments, determining the area to which the vehicle belongs based on vehicle attributes includes:

[0026] Get multiple area information corresponding to multiple areas;

[0027] Determine the regional association information of the vehicle based on the vehicle attributes;

[0028] The region association information and the plurality of region information are compared respectively to determine the region to which the plurality of regions belongs.

[0029] The vehicle management method in this embodiment coordinates the management of the problem management system, big data warning system, and dealer management system in the vehicle management platform, realizes the automated operation of the vehicle management platform, and at the same time realizes the closed-loop management of the warning signals in the vehicle management platform, thereby simplifying the processing flow of the warning signals and improving the processing efficiency of the warning signals.

[0030] A second aspect of the present application provides a vehicle management device comprising a processor and a memory, wherein the memory stores a computer program that, when executed by the processor, implements the steps of the vehicle management method described in any of the aforementioned embodiments. Therefore, the vehicle management device possesses all the beneficial effects of the vehicle management method described in any of the aforementioned embodiments, and further description thereof is omitted.

[0031] A third aspect of the present application provides a readable storage medium having a program or instructions stored thereon. When executed by a processor, the program or instructions implement the steps of the vehicle management method described in any of the above-described embodiments. Therefore, the readable storage medium possesses all the beneficial effects of the vehicle management method described in any of the above-described embodiments, and further description thereof is omitted. BRIEF DESCRIPTION OF THE DRAWINGS

[0032] In order to more clearly illustrate the embodiments of the present application or the technical solutions in the prior art, a brief introduction will be given below to the drawings required for use in the embodiments or the description of the prior art. Obviously, the drawings described below are some embodiments of the present application. For ordinary technicians in this field, other drawings can be obtained based on these drawings without paying any creative labor.

[0033] Figure 1 A flowchart of a vehicle management method provided in an embodiment of the present application;

[0034] Figure 2 A schematic diagram of a vehicle management method provided in an embodiment of the present application;

[0035] Figure 3 This is a structural block diagram of the vehicle management device provided in an embodiment of the present application. DETAILED DESCRIPTION

[0036] In order to better understand the technical solutions provided by the embodiments of this specification, the technical solutions of the embodiments of this specification are described in detail below through the accompanying drawings and specific embodiments. It should be understood that the embodiments of this specification and the specific features in the embodiments are detailed descriptions of the technical solutions of the embodiments of this specification, rather than limitations on the technical solutions of this specification. In the absence of conflict, the embodiments of this specification and the technical features in the embodiments can be combined with each other.

[0037] In this article, relational terms such as first and second are used only to distinguish one entity or operation from another entity or operation, and do not necessarily require or imply the existence of any such actual relationship or order between these entities or operations. Moreover, the terms "comprise", "include" or any other variants thereof are intended to cover non-exclusive inclusion, so that the process, method, article or equipment comprising a series of elements includes not only those elements, but also other elements not explicitly listed, or also include elements inherent to such process, method, article or equipment. In the absence of further restrictions, the elements defined by the statement "comprising a ..." do not exclude the presence of other identical elements in the process, method, article or equipment comprising the elements. The term "two or more" includes two or more than two cases.

[0038] In some embodiments, as Figure 1 As shown, an embodiment of the present application provides a vehicle management method, including:

[0039] Step S101: When the big data warning system receives a first warning signal output by a vehicle, the vehicle attributes of the vehicle are obtained, and the warning level and warning type corresponding to the first warning signal are obtained;

[0040] Step S102: When the problem management system receives the vehicle attributes and warning level, it determines the area to which the vehicle belongs based on the vehicle attributes;

[0041] Step S103: If the area to which the vehicle belongs is different from the preset area, a second warning signal corresponding to the vehicle is determined according to the warning level and warning type;

[0042] Step S104: sending the second warning signal to the dealer management system, so that the dealer management system responds to the second warning signal.

[0043] In this embodiment, a vehicle management method is proposed and applied to a vehicle management platform, which is used to manage vehicle operation data and warning data in real time. The vehicle management platform includes problem management system, big data warning system, dealer management system and other systems.

[0044] Specifically, the big data warning system establishes a data communication channel with the vehicle and can collect various types of data sent by the vehicle.

[0045] The problem management system is connected to the big data early warning system in communication, can receive vehicle data sent by the big data early warning system, and can process the vehicle data.

[0046] The dealer management system is connected to the problem management system for communication and can receive data sent by the problem management system.

[0047] For example, the dealer management system is a management system for managing vehicle dealers, and data communication with the vehicle dealers can be performed through the dealer management system.

[0048] For example, an alert may be sent to a vehicle dealer via the dealer management system. After receiving the alert, the vehicle dealer may perform emergency processing on the alerted vehicle.

[0049] Exemplarily, the big data early warning system includes a preset interface, through which data can be pushed to the problem management system.

[0050] For example, the big data warning system can establish a data communication channel with vehicles traveling in a specific area, and then collect operating data of the traveling vehicles.

[0051] For example, the problem management system may process the vehicle data and determine whether to send a warning to the dealer management system.

[0052] During the operation of the vehicle, if the vehicle has an abnormality or failure, the vehicle can output a first warning signal to the big data warning system, where the first warning signal is the initial warning signal output by the vehicle.

[0053] Exemplarily, the vehicle may be a new energy vehicle.

[0054] For example, the vehicle may be an unmanned autonomous vehicle.

[0055] For example, the first warning signal may be an accident signal, indicating that the vehicle is involved in an accident such as a rear-end collision or collision.

[0056] For example, the first warning signal may be a driving abnormality signal, indicating that the vehicle is experiencing a driving abnormality such as road congestion.

[0057] Exemplarily, the first warning signal may be an initial warning ticket.

[0058] When the big data warning system receives the first warning signal output by the vehicle, the vehicle attributes of the vehicle are obtained, and the warning level and warning type corresponding to the first warning signal are obtained, wherein the vehicle attributes are the parameter attributes of the vehicle, the warning level is the level of the first warning signal, and the warning type is the type of the first warning signal.

[0059] For example, vehicle attributes may include the vehicle's frame number, license plate number, location, model, and other attribute information.

[0060] Exemplarily, the warning levels may be divided into level one, level two, level three, and level four, wherein level four may correspond to the level of accidents such as rear-end collisions and collisions, and level one may correspond to the level of abnormalities such as traffic congestion.

[0061] For example, the warning type may be road congestion, abnormal power level, vehicle breakdown, traffic accident, etc.

[0062] When the problem management system receives the vehicle attributes and the warning level, it processes the vehicle attributes to obtain the area to which the vehicle belongs, wherein the area to which the vehicle belongs is the area to which the vehicle belongs.

[0063] For example, the region to which the vehicle belongs may represent the warehouse area to which the vehicle belongs, and vehicles in different warehouse areas are managed by different dealers.

[0064] For example, the vehicle attributes are parsed to determine the location ID of the vehicle, and the region to which the vehicle belongs can be determined based on the location ID.

[0065] When the area to which the vehicle belongs is different from the preset area, the first warning signal is updated to a second warning signal according to the warning level and warning type, wherein the second warning signal is the final warning signal for the vehicle.

[0066] For example, the preset area may be a preset storage area. If the area to which the vehicle belongs is different from the preset area, it may be determined that the vehicle does not belong to the preset storage area.

[0067] Exemplarily, the level, type, and status of the first warning signal may be updated to obtain the second warning signal.

[0068] The second warning signal is sent to the dealer management system. After the dealer management system receives the second warning signal, the dealer management system can respond to the second warning signal.

[0069] Illustratively, the dealer management system may generate a processing flow corresponding to the second warning signal in response to the second warning signal.

[0070] For example, the processing flow may be a maintenance flow for resolving a vehicle failure.

[0071] For example, the processing flow may be a charging process to resolve a low power situation.

[0072] For example, the processing flow may be a path planning flow for resolving congestion problems.

[0073] For example, the processing flow may be a vehicle tracking process for resolving a stolen vehicle.

[0074] It should be noted that this embodiment coordinates the management of the problem management system, big data warning system, and dealer management system in the vehicle management platform, realizes the automated operation of the vehicle management platform, and at the same time realizes the closed-loop management of warning signals in the vehicle management platform, thereby simplifying the processing flow of warning signals and improving the processing efficiency of warning signals.

[0075] The vehicle management method in this embodiment simplifies the processing flow of warning signals, thereby improving the processing efficiency of warning signals.

[0076] In some embodiments, an embodiment of the present application provides a vehicle management method. After determining the area to which the vehicle belongs based on the vehicle attributes, the method further includes:

[0077] When the area to which it belongs is the same as the preset area, a first warning signal is sent to the quality management system;

[0078] When the quality management system receives the first warning signal, the vehicle is locked to put the vehicle in a locked state.

[0079] In this embodiment, the vehicle management platform also includes a quality management system.

[0080] For example, the quality management system may be a system for improving the product quality assurance capabilities of an automobile company.

[0081] When the area to which the vehicle belongs is the same as the preset area, it indicates that the vehicle belongs to the preset area, and the first warning signal can be directly sent to the quality management system.

[0082] For example, the preset area may be a preset storage area. When the area to which the vehicle belongs is the same as the preset area, it can be determined that the vehicle belongs to the preset storage area, and dealer personnel can directly control and operate the vehicle in the storage area.

[0083] When the quality management system receives the first warning signal, the vehicle is locked to put the vehicle in a locked state.

[0084] For example, the vehicle is first locked, and then a specific fault repair or abnormality handling process is performed on the vehicle after the vehicle is in the locked state.

[0085] In some embodiments, an embodiment of the present application provides a vehicle management method that determines a second warning signal corresponding to a vehicle based on a warning level and a warning type, including:

[0086] If the warning level is different from the first preset level of the problem management system, determining whether there is a third warning signal in the plurality of warning signals based on the warning type, wherein the type of the third warning signal is the same as the warning type;

[0087] When a third warning signal exists among the multiple warning signals, obtaining a warning state of the vehicle;

[0088] When the warning state is not closed, the warning level is compared with the second preset level of the problem management system, wherein the second preset level is greater than the first preset level;

[0089] When the warning level is greater than the second preset level, the third warning signal is set as the second warning signal.

[0090] In this embodiment, the problem management system stores a plurality of warning signals, wherein the warning signals are pre-stored warning signals.

[0091] Exemplarily, the early warning signal may be a historical early warning signal stored in the problem management system.

[0092] Exemplarily, the problem management system includes a system database, in which a plurality of early warning signals are stored.

[0093] When the warning level is different from the first preset level of the problem management system, it indicates that the second warning signal needs to be processed, and based on the warning type, it is determined whether there is a third warning signal in the multiple warning signals.

[0094] The first preset level is a preset warning level, and the third warning signal is a warning signal of the same type as the first warning signal among multiple warning signals.

[0095] Exemplarily, the first preset level may be level one.

[0096] When the third warning signal exists among the plurality of warning signals, a warning state of the vehicle is acquired, wherein the warning state indicates whether the vehicle has warning information being executed.

[0097] Exemplarily, the warning state may be an open state or a closed state.

[0098] When the warning state is not closed, the warning level is compared with a second preset level of the problem management system, wherein the second preset level is greater than the first preset level.

[0099] For example, the second preset level may be the maximum value of the system's existing warning levels.

[0100] When the warning level is greater than the second preset level, it indicates that the current third warning signal has the highest priority processing level, and therefore, the third warning signal is set as the second warning signal.

[0101] In some embodiments, an embodiment of the present application provides a vehicle management method, further comprising:

[0102] When the warning level is the same as the first preset level, the sending of the second warning signal to the dealer management system is stopped.

[0103] In this embodiment, when the warning level is the same as the first preset level, it indicates that the warning level of the second warning signal is low, that is, the second warning signal does not need to be processed, and therefore, the second warning signal is stopped from being sent to the dealer management system.

[0104] In some embodiments, an embodiment of the present application provides a vehicle management method. After determining whether a third warning signal exists among multiple warning signals based on the warning type, the method further includes:

[0105] When the third warning signal does not exist among the multiple warning signals, the first warning signal is set as the second warning signal.

[0106] In this embodiment, if the third warning signal does not exist among the multiple warning signals, it means that there is no warning signal of the same type as the first warning signal in the problem management system. Therefore, the first warning signal is directly set as the second warning signal.

[0107] In some embodiments, an embodiment of the present application provides a vehicle management method. After obtaining the warning status of the vehicle, the method further includes:

[0108] When the warning state is the closed state, the third warning signal is set as the second warning signal.

[0109] In this embodiment, when the warning state is the closed state, it is explained that the third warning signal is directly processed, that is, the third warning signal is directly set as the second warning signal.

[0110] In some embodiments, an embodiment of the present application provides a vehicle management method. After comparing the warning level with a second preset level of the problem management system, the method further includes:

[0111] When the warning level is less than or equal to the second preset level, the sending of the second warning signal to the dealer management system is stopped.

[0112] In this embodiment, when the warning level is less than or equal to the second preset level, it indicates that the second warning signal does not need to be processed, and the sending of the second warning signal to the dealer management system is stopped.

[0113] In some embodiments, an embodiment of the present application provides a vehicle management method for determining a region to which a vehicle belongs based on vehicle attributes, including:

[0114] Get multiple area information corresponding to multiple areas;

[0115] Determine the regional association information of the vehicle based on the vehicle attributes;

[0116] The region association information and the plurality of region information are compared respectively to determine the region to which the plurality of regions belongs.

[0117] In this embodiment, a plurality of pre-stored areas are first determined, and then a plurality of area information corresponding to the plurality of areas is obtained, wherein the plurality of areas are a plurality of management areas corresponding to the vehicle, and the area information is specific information of the management area corresponding to the vehicle.

[0118] For example, the multiple areas may be multiple storage areas for managing vehicles.

[0119] For example, the region information may include location information of the region, a region identification number, and other information.

[0120] Data processing is performed on vehicle attributes to determine region association information of the vehicle, wherein the region association information is information indicating association between the vehicle and the region.

[0121] For example, the area association information may be an identification code of the area to which the vehicle belongs.

[0122] The region association information and the plurality of region information are compared respectively, and among the plurality of regions, a region having the same region identification number as the belonging region identification code is determined as the belonging region.

[0123] For example, Figure 2 As shown, the vehicle management process is as follows:

[0124] Step 1: The big data warning system monitors the background data of all vehicles in real time. When a warning is generated, the vehicle frame number, warning type, warning level, vehicle attributes and other information of the warning vehicle are transmitted to the problem management system in real time.

[0125] Step 2: After receiving the warning, the problem management system determines whether the vehicle is a depot vehicle based on the vehicle attributes. If it is determined to be a depot vehicle, the warning will be transmitted to the quality management system through the system preset interface. After receiving the warning, the quality management system will lock the vehicle.

[0126] Step 3: When the problem management system determines that the vehicle attribute is not a depot vehicle, it then determines the warning level. When the warning level is 1, this warning order is not pushed to the dealer management system, and then step 4 is executed.

[0127] Step 4: When the warning level is not 1, the problem management system compares the vehicle frame number and warning type with the system database to verify whether the warning vehicle has this type of warning order. If not, it will be pushed to the dealer management system. If it is determined that it has this type of warning order, execute step 5.

[0128] Step 5: When the problem management system determines that there is a warning of the same type for the vehicle in the database.

[0129] When the vehicle history warning order is received, it is determined whether the status of the vehicle history warning order is closed. If it is closed, it is pushed to the dealer management system. If it is not closed, step six is ​​executed.

[0130] Step 6: The problem management system determines whether the warning level of the current warning order is greater than the warning level of the existing warning order in the system. If the level is higher than the existing warning order, it will be pushed to the dealer management system. If not, the warning order will be marked as a duplicate warning and will not be pushed to the dealer management system.

[0131] In some embodiments, an embodiment of the present application provides a vehicle management device, including:

[0132] an acquiring unit, configured to acquire vehicle attributes of the vehicle and acquire a warning level and a warning type corresponding to the first warning signal when the big data warning system receives a first warning signal output by the vehicle;

[0133] a processing unit, configured to determine a zone to which the vehicle belongs based on the vehicle attributes when the problem management system receives the vehicle attributes and the warning level;

[0134] A processing unit, configured to determine a second warning signal corresponding to the vehicle according to the warning level and warning type when the area to which the vehicle belongs is different from the preset area;

[0135] The processing unit is configured to send the second warning signal to the dealer management system, so that the dealer management system responds to the second warning signal.

[0136] In this embodiment, a vehicle management device is proposed, which is applied to a vehicle management platform. The vehicle management platform is used to manage the vehicle's operating data and warning data in real time. The vehicle management platform includes problem management systems, big data warning systems, dealer management systems and other systems.

[0137] Specifically, the big data warning system establishes a data communication channel with the vehicle and can collect various types of data sent by the vehicle.

[0138] The problem management system is connected to the big data early warning system in communication, can receive vehicle data sent by the big data early warning system, and can process the vehicle data.

[0139] The dealer management system is connected to the problem management system for communication and can receive data sent by the problem management system.

[0140] For example, the dealer management system is a management system for managing vehicle dealers, and data communication with the vehicle dealers can be performed through the dealer management system.

[0141] For example, an alert may be sent to a vehicle dealer via the dealer management system. After receiving the alert, the vehicle dealer may perform emergency processing on the alerted vehicle.

[0142] Exemplarily, the big data early warning system includes a preset interface, through which data can be pushed to the problem management system.

[0143] For example, the big data warning system can establish a data communication channel with vehicles traveling in a specific area, and then collect operating data of the traveling vehicles.

[0144] For example, the problem management system may process the vehicle data and determine whether to send a warning to the dealer management system.

[0145] During the operation of the vehicle, if the vehicle has an abnormality or failure, the vehicle can output a first warning signal to the big data warning system, where the first warning signal is the initial warning signal output by the vehicle.

[0146] Exemplarily, the vehicle may be a new energy vehicle.

[0147] For example, the vehicle may be an unmanned autonomous vehicle.

[0148] For example, the first warning signal may be an accident signal, indicating that the vehicle is involved in an accident such as a rear-end collision or collision.

[0149] For example, the first warning signal may be a driving abnormality signal, indicating that the vehicle is experiencing a driving abnormality such as road congestion.

[0150] Exemplarily, the first warning signal may be an initial warning ticket.

[0151] When the big data warning system receives the first warning signal output by the vehicle, the vehicle attributes of the vehicle are obtained, and the warning level and warning type corresponding to the first warning signal are obtained, wherein the vehicle attributes are the parameter attributes of the vehicle, the warning level is the level of the first warning signal, and the warning type is the type of the first warning signal.

[0152] For example, vehicle attributes may include the vehicle's frame number, license plate number, location, model, and other attribute information.

[0153] Exemplarily, the warning levels may be divided into level one, level two, level three, and level four, wherein level four may correspond to the level of accidents such as rear-end collisions and collisions, and level one may correspond to the level of abnormalities such as traffic congestion.

[0154] For example, the warning type may be road congestion, abnormal power level, vehicle breakdown, traffic accident, etc.

[0155] When the problem management system receives the vehicle attributes and the warning level, it processes the vehicle attributes to obtain the area to which the vehicle belongs, wherein the area to which the vehicle belongs is the area to which the vehicle belongs.

[0156] For example, the region to which the vehicle belongs may represent the warehouse area to which the vehicle belongs, and vehicles in different warehouse areas are managed by different dealers.

[0157] For example, the vehicle attributes are parsed to determine the location ID of the vehicle, and the region to which the vehicle belongs can be determined based on the location ID.

[0158] When the area to which the vehicle belongs is different from the preset area, the first warning signal is updated to a second warning signal according to the warning level and warning type, wherein the second warning signal is the final warning signal for the vehicle.

[0159] For example, the preset area may be a preset storage area. If the area to which the vehicle belongs is different from the preset area, it may be determined that the vehicle does not belong to the preset storage area.

[0160] Exemplarily, the level, type, and status of the first warning signal may be updated to obtain the second warning signal.

[0161] The second warning signal is sent to the dealer management system. After the dealer management system receives the second warning signal, the dealer management system can respond to the second warning signal.

[0162] Illustratively, the dealer management system may generate a processing flow corresponding to the second warning signal in response to the second warning signal.

[0163] For example, the processing flow may be a maintenance flow for resolving a vehicle failure.

[0164] For example, the processing flow may be a charging process to resolve a low power situation.

[0165] For example, the processing flow may be a path planning flow for resolving congestion problems.

[0166] For example, the processing flow may be a vehicle tracking process for resolving a stolen vehicle.

[0167] It should be noted that this embodiment coordinates the management of the problem management system, big data warning system, and dealer management system in the vehicle management platform, realizes the automated operation of the vehicle management platform, and at the same time realizes the closed-loop management of warning signals in the vehicle management platform, thereby simplifying the processing flow of warning signals and improving the processing efficiency of warning signals.

[0168] The vehicle management device in this embodiment simplifies the processing flow of the warning signal, thereby improving the processing efficiency of the warning signal.

[0169] In some embodiments, an embodiment of the present application provides a vehicle management device, including:

[0170] A processing unit, configured to send a first warning signal to a quality management system when the area to which the user belongs is the same as the preset area;

[0171] The processing unit is used to lock the vehicle when the quality management system receives the first warning signal, so that the vehicle is in a locked state.

[0172] In some embodiments, an embodiment of the present application provides a vehicle management device, including:

[0173] a processing unit configured to determine, if the warning level is different from the first preset level of the problem management system, whether a third warning signal exists in the plurality of warning signals based on the warning type, wherein the type of the third warning signal is the same as the warning type;

[0174] a processing unit, configured to obtain a warning state of the vehicle when a third warning signal exists among the plurality of warning signals;

[0175] A processing unit, configured to compare the warning level with a second preset level of the problem management system when the warning state is not closed, wherein the second preset level is greater than the first preset level;

[0176] The processing unit is configured to set the third warning signal as the second warning signal when the warning level is greater than the second preset level.

[0177] In some embodiments, an embodiment of the present application provides a vehicle management device, including:

[0178] The processing unit is configured to stop sending the second warning signal to the dealer management system when the warning level is the same as the first preset level.

[0179] In some embodiments, an embodiment of the present application provides a vehicle management device, including:

[0180] The processing unit is configured to set the first warning signal as the second warning signal when the third warning signal does not exist among the multiple warning signals.

[0181] In some embodiments, an embodiment of the present application provides a vehicle management device, including:

[0182] The processing unit is configured to set the third warning signal to the second warning signal when the warning state is in the closed state.

[0183] In some embodiments, an embodiment of the present application provides a vehicle management device, including:

[0184] The processing unit is configured to stop sending the second warning signal to the dealer management system when the warning level is less than or equal to the second preset level.

[0185] In some embodiments, an embodiment of the present application provides a vehicle management device, including:

[0186] A processing unit, configured to obtain a plurality of area information corresponding to the plurality of areas;

[0187] A processing unit, configured to determine region-related information of a vehicle based on vehicle attributes;

[0188] The processing unit is configured to compare the region association information with the plurality of region information to determine the region to which the plurality of regions belongs.

[0189] In some embodiments, as Figure 3 As shown, a vehicle management device 900 is proposed. The vehicle management device 900 includes a processor 902 and a memory 904. The memory 904 stores a computer program. When executed by the processor 902, the computer program implements the steps of the vehicle management method described in any of the above embodiments. Therefore, the vehicle management device 900 has all the beneficial effects of the vehicle management method described in any of the above embodiments, and no further details are given here.

[0190] In some embodiments, a readable storage medium is provided on which a program is stored. When the program is executed by a processor, the steps of the vehicle management method in any of the above embodiments are implemented, thereby having all the beneficial technical effects of the vehicle management method in any of the above embodiments.

[0191] It should be noted that, in the above embodiments, the description of each embodiment has its own focus. For parts that are not described in detail in a certain embodiment, reference can be made to the relevant description of other embodiments.

[0192] Those skilled in the art will appreciate that the embodiments of the present application can be provided as methods, systems, or computer program products. Therefore, the present application can adopt the form of a complete hardware embodiment, a complete software embodiment, or an embodiment in combination with software and hardware. Moreover, the present application can adopt the form of a computer program product implemented on one or more computer-readable storage media (including but not limited to magnetic disk storage, CD-ROM, optical storage, etc.) that contain computer-readable program code.

[0193] The present application is described with reference to the flowcharts and / or block diagrams of the methods, devices (systems), and computer program products according to the embodiments of the present application. It should be understood that each process and / or box in the flowchart and / or block diagram, as well as the combination of the processes and / or boxes in the flowchart and / or block diagram, can be implemented by computer program instructions. These computer program instructions can be provided to a processor of a general-purpose computer, a special-purpose computer, an embedded computer, or other programmable data processing device to produce a machine, so that the instructions executed by the processor of the computer or other programmable data processing device generate instructions for implementing the processes in the flowchart and / or block diagram. Figure 1 a process or multiple processes and / or boxes Figure 1 A device that provides the functions specified in a block or multiple blocks.

[0194] These computer program instructions may also be stored in a computer readable memory that can direct a computer or other programmable data processing device to work in a specific manner, so that the instructions stored in the computer readable memory produce an article of manufacture comprising an instruction device, which implements the process Figure 1 a process or multiple processes and / or boxes Figure 1 The function specified in one or more boxes.

[0195] These computer program instructions can also be loaded onto a computer or other programmable data processing device so that a series of operational steps are executed on the computer or other programmable device to produce a computer-implemented process, thereby providing the instructions executed on the computer or other programmable device for implementing the process. Figure 1 a process or multiple processes and / or boxes Figure 1 A step that specifies a function in one or more boxes.

[0196] An embodiment of the present application also provides a computer program product, which includes computer software instructions. When the computer software instructions are executed on a processing device, the processing device executes the process of the vehicle management method.

[0197] A computer program product includes one or more computer instructions. When the computer program instructions are loaded and executed on a computer, the process or function according to the embodiment of the present application is generated in whole or in part. The computer can be a general-purpose computer, a special-purpose computer, a computer network, or other programmable device. The computer instructions can be stored in a computer-readable storage medium or transmitted from one computer-readable storage medium to another computer-readable storage medium. For example, the computer instructions can be transmitted from one website, computer, server or data center to another website, computer, server or data center via a wired (e.g., coaxial cable, optical fiber, digital subscriber line (DSL)) or wireless (e.g., infrared, wireless, microwave, etc.) method. The computer-readable storage medium can be any available medium that a computer can store or a data storage device such as a server or data center that includes one or more available media integrated. The available medium can be a magnetic medium (e.g., a floppy disk, a hard disk, a tape), an optical medium (e.g., a DVD), or a semiconductor medium (e.g., a solid state drive (SSD)).

[0198] Those skilled in the art will clearly understand that, for the convenience and brevity of description, the specific working processes of the systems, devices and units described above can refer to the corresponding processes in the aforementioned method embodiments and will not be repeated here.

[0199] In the several embodiments provided in this application, it should be understood that the disclosed devices, apparatuses and methods can be implemented in other ways. For example, the device embodiments described above are merely schematic. For example, the division of units is merely a logical function division. In actual implementation, there may be other division methods, such as multiple units or components can be combined or integrated into another system, or some features can be ignored or not executed. Another point is that the mutual coupling or direct coupling or communication connection shown or discussed can be an indirect coupling or communication connection through some interface, device or unit, which can be electrical, mechanical or other forms.

[0200] Units described as separate components may or may not be physically separate, and components shown as units may or may not be physical units, that is, they may be located in one place or distributed across multiple network units. Some or all of these units may be selected to achieve the purpose of this embodiment according to actual needs.

[0201] In addition, the functional units in the various embodiments of the present application may be integrated into a single processing unit, or each unit may exist physically separately, or two or more units may be integrated into a single unit. The aforementioned integrated units may be implemented in the form of hardware or software functional units.

[0202] If the integrated unit is implemented in the form of a software functional unit and sold or used as an independent product, it can be stored in a computer-readable storage medium. Based on this understanding, the technical solution of the present application is essentially or the part that contributes to the prior art or all or part of the technical solution can be embodied in the form of a software product, and the computer software product is stored in a storage medium, including a number of instructions for enabling a computer device (which can be a personal computer, server, or network device, etc.) to execute all or part of the steps of the various embodiments of the present application. The aforementioned storage medium includes: various media that can store program codes, such as a USB flash drive, a mobile hard disk, a read-only memory (ROM), a random access memory (RAM), a magnetic disk or an optical disk.

[0203] The above embodiments are only used to illustrate the technical solutions of the present application, rather than to limit them. Although the present application has been described in detail with reference to the aforementioned embodiments, those skilled in the art should understand that they can still modify the technical solutions described in the aforementioned embodiments, or make equivalent replacements for some of the technical features therein. However, these modifications or replacements do not deviate the essence of the corresponding technical solutions from the spirit and scope of the technical solutions of the embodiments of the present application.

[0204] Although the preferred embodiments of this specification have been described, those skilled in the art may make additional changes and modifications to these embodiments once they have learned the basic creative concepts. Therefore, the appended claims are intended to be interpreted as including the preferred embodiments and all changes and modifications that fall within the scope of this specification.

[0205] Obviously, those skilled in the art may make various changes and modifications to this specification without departing from the spirit and scope of this specification. Thus, if such changes and modifications fall within the scope of the claims of this specification and their equivalents, this specification is intended to include such changes and modifications.

Claims

1. A vehicle management method, characterized in that: Applied to a vehicle management platform, the vehicle management platform includes a problem management system, a big data early warning system, and a dealer management system. The method includes: When the big data warning system receives a first warning signal output by a vehicle, obtaining vehicle attributes of the vehicle, and obtaining a warning level and a warning type corresponding to the first warning signal; When the problem management system receives the vehicle attributes and the warning level, determining the area to which the vehicle belongs according to the vehicle attributes; When the area to which the vehicle belongs is different from the preset area, determining a second warning signal corresponding to the vehicle according to the warning level and the warning type; The second warning signal is sent to the dealer management system, so that the dealer management system responds to the second warning signal.

2. The method according to claim 1, characterized in that The vehicle management platform further includes a quality management system. After determining the region to which the vehicle belongs based on the vehicle attributes, the method further includes: When the area to which the user belongs is the same as the preset area, sending the first warning signal to the quality management system; When the quality management system receives the first warning signal, the vehicle is locked to put the vehicle in a locked state.

3. The method according to claim 1, characterized in that The problem management system stores a plurality of warning signals, and determining the second warning signal corresponding to the vehicle according to the warning level and the warning type includes: In a case where the warning level is different from the first preset level of the problem management system, determining whether there is a third warning signal among the plurality of warning signals based on the warning type, wherein the type of the third warning signal is the same as the warning type; When a third warning signal exists among the plurality of warning signals, obtaining a warning state of the vehicle; When the warning state is not closed, performing a level comparison process on the warning level and a second preset level of the problem management system, wherein the second preset level is greater than the first preset level; When the warning level is greater than the second preset level, the third warning signal is set as the second warning signal.

4. The method according to claim 3, characterized in that The method further comprises: When the warning level is the same as the first preset level, the sending of the second warning signal to the dealer management system is stopped.

5. The method according to claim 3, characterized in that After determining whether a third warning signal exists among the plurality of warning signals based on the warning type, the method further includes: In a case where the third warning signal does not exist among the plurality of warning signals, the first warning signal is set as the second warning signal.

6. The method according to claim 3, characterized in that After obtaining the warning status of the vehicle, the method further includes: When the warning state is the closed state, the third warning signal is set as the second warning signal.

7. The method according to claim 3, characterized in that After comparing the warning level with the second preset level of the problem management system, the method further includes: When the warning level is less than or equal to the second preset level, the sending of the second warning signal to the dealer management system is stopped.

8. The method according to any one of claims 1 to 7, characterized in that The determining, based on the vehicle attributes, the area to which the vehicle belongs, includes: Get multiple area information corresponding to multiple areas; Determining region association information of the vehicle according to the vehicle attributes; The region association information is compared with the plurality of region information to determine the belonging region among the plurality of regions.

9. A vehicle management device, characterized in that: include: processor; A memory, wherein a program or instruction is stored in the memory, and when the processor executes the program or instruction in the memory, the steps of the vehicle management method according to any one of claims 1 to 8 are implemented.

10. A readable storage medium, characterized in that: The readable storage medium stores a program or instruction, and when the program or instruction is executed by a processor, the steps of the vehicle management method according to any one of claims 1 to 8 are implemented.

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