Charging pile management method and system in case of fault, electronic equipment and storage medium

Abstract

In the embodiment of the invention, through a charging pile, real-time state data of the charging pile are collected, and the real-time state data are encrypted and transmitted to a service terminal; the service terminal is used for decrypting the real-time state data, monitoring the real-time state data, and sending diagnosis information for judging the fault of the charging pile to the charging pile when the real-time state data is monitored not to meet the working state; performing software adjustment updating on the charging pile, receiving a charging reservation request of a user side after repairing is completed, determining whether a user meets a charging condition or not, and generating a charging reservation instruction and sending the charging reservation instruction to the charging pile when the user meets the charging condition; and the charging pile receives the charging reservation instruction of the service terminal, charges the to-be-charged vehicle of the user side in a preset time, and receives a charging reservation order after payment. The problem that the state of the charging pile cannot be obtained in time due to invalid management when the charging pile breaks down, so that the user obtains inaccurate reserved charging data, and the charging progress of the vehicle is affected is solved, and the use experience of the user is improved.

Description

TECHNICAL FIELD

[0001] The present application relates to the field of charging piles, in particular to a charging pile management method and system in case of failure, an electronic device and a storage medium. BACKGROUND

[0002] With the increase of various new energy vehicle models, the demand for various types of charging piles is also increasing, especially the trial vehicles of new energy vehicles are emerging in an endless stream, which also increases the demand for various types of charging piles. However, in actual use, the management and operation of charging piles face a series of problems, such as low utilization rate of charging piles, long charging waiting time, delayed charging state information acquisition, etc.

[0003] Moreover, if the charging pile fails, due to inaccurate grasp of charging pile state data or untimely acquisition of charging pile state by the user, not only will the current vehicle charging progress be affected, but also the charging progress of the subsequent waiting vehicles will be affected, and the test progress of the test vehicle will be delayed, which undoubtedly increases the workload of new energy developers. These problems not only affect the charging experience, and thus to some extent affect the charging progress, and therefore, it is particularly important to effectively manage the charging pile in case of failure. SUMMARY

[0004] In view of this, in order to solve the problem that the charging pile state cannot be obtained in time due to ineffective management in case of charging pile failure, so that the user obtains inaccurate data of the reserved charging, thereby affecting the vehicle charging progress and leading to poor user experience. The present application provides a charging pile management method and system in case of failure, an electronic device and a storage medium.

[0005] In a first aspect, the present application provides a charging pile management method in case of failure, applied to a charging pile, comprising: Collecting real-time state data of the charging pile and transmitting the real-time state data to a service terminal after encryption; Receiving diagnosis information of the charging pile failure judged by the service terminal according to the real-time state data and stopping working, and sending the expected repair time contained in the diagnosis information to the user terminal; Receiving the reservation charging instruction of the service terminal, charging the vehicle to be charged of the user terminal at a preset time, and sending a charging end request to the user terminal after the charging is completed; Receiving the reservation charging order of the corresponding vehicle generated by the service terminal.

[0006] In a second aspect, the present application provides a charging pile management method in case of failure, applied to a service terminal, comprising: Receiving the real-time state data of the charging pile encrypted and decrypting it; monitoring the real-time state data, and when it is monitored that the real-time state data does not meet the working state, sending a warning instruction of stopping working to the charging pile and sending diagnostic information of judging the charging pile fault to the charging pile; performing software adjustment and update on the charging pile, and after the repair is completed, sending an instruction of resuming the charging work to the charging pile; receiving a reservation charging request of the user end, determining whether the user meets the charging condition, and when the user meets the charging condition, generating a reservation charging instruction and sending the reservation charging instruction to the charging pile.

[0007] Preferably, the method further comprises: after receiving user payment information of the user end, generating a reservation charging order of the vehicle to be charged and sending the reservation charging order to the charging pile and the user end.

[0008] Preferably, the real-time state data comprises: charging speed, charging operation parameter, power remaining, idle state.

[0009] Preferably, the monitoring the real-time state data, and when it is monitored that the real-time state data does not meet the working state, sending a warning instruction of stopping working to the charging pile and sending diagnostic information of judging the charging pile fault to the charging pile, comprises: when it is monitored that the charging operation parameter exceeds a preset operation parameter threshold, generating fault information; opening a remote channel, starting remote fault diagnosis on the charging pile according to the fault information, and sending diagnostic information comprising expected repair time and fault information to the charging pile; sending the diagnostic information and the warning instruction of stopping working to the charging pile at the same time.

[0010] In a third aspect, an embodiment of the present application provides a management method of a charging pile, applied to a user end, comprising: obtaining real-time state data and distance sorting data of the charging pile in a preset range, and determining a charging type of the charging pile according to a charging speed determined based on the real-time state data; providing a charging reservation scheme according to the real-time state data, the distance sorting data and the charging type of the charging pile; sending a reservation charging request to a service terminal based on a charging reservation scheme selected by the user; after receiving a charging end request, sending user payment information of the vehicle to be charged to the service terminal and receiving a reservation charging order of the corresponding vehicle.

[0011] Preferably, the real-time state data comprises: charging speed, charging operation parameter, power remaining, fault information, idle state. The providing the charging reservation scheme according to the real-time state data, the distance sorting data and the charging type of the charging pile comprises: According to the remaining power, fault information and idle state of the charging pile, a charging pile without fault, with remaining power reaching a preset power and being idle is selected as a preselected charging pile; According to the charging speed, the charging type of the preselected charging pile is marked; According to the charging type and distance sorting data, at least one marked preselected charging pile meeting a preset condition is selected as a charging reservation scheme output.

[0012] In a fourth aspect, an embodiment of the present application provides a management system for charging piles in a fault state, comprising charging piles, a service terminal and a user terminal connected to each other, and management steps as follows: Step 01, the charging pile collects real-time state data of the charging pile and transmits the real-time state data to the service terminal after encryption; Step 02, the service terminal receives the real-time state data of the charging pile after encryption and decrypts the real-time state data; the service terminal monitors the real-time state data and sends a diagnosis information containing a judgment of the charging pile fault and a warning instruction of stopping working to the charging pile when the real-time state data does not meet the working state; Step 03, the charging pile stops working after receiving the diagnosis information of the charging pile fault from the service terminal according to the real-time state data, and sends the predicted repair time contained in the diagnosis information to the user terminal; Step 04, the service terminal performs software adjustment and update on the charging pile, and sends an instruction of resuming the charging work to the charging pile after the repair is completed; Step 05, the user terminal acquires the real-time state data and distance sorting data of the charging pile in a preset range, determines the charging type of the charging pile according to the charging speed determined by the real-time state data, provides a charging reservation scheme according to the real-time state data, distance sorting data and charging type of the charging pile, and sends a reservation charging request to the service terminal based on the charging reservation scheme selected by the user; Step 07, the service terminal receives the reservation charging request from the user terminal, determines whether the user meets the charging condition, and sends a reservation charging instruction to the charging pile when the user meets the charging condition; Step 06, the charging pile receives the reservation charging instruction from the service terminal and charges the vehicle to be charged of the user terminal at a preset time; Step 08, the charging pile sends a charging end request to the user terminal after the charging is completed; Step 09, the user terminal sends user payment information of the vehicle to be charged to the service terminal after receiving the charging end request; Step 10, the service terminal sends a reservation charging order of the vehicle to be charged to the charging pile and the user terminal after receiving the user payment information from the user terminal; Step 11, the charging pile and the user terminal receive the reservation charging order of the corresponding vehicle.

[0013] In a fifth aspect, an electronic device is provided, including a processor and a memory, the processor is configured to execute a management program of a charging pile in failure stored in the memory, so as to realize the management method of the charging pile in failure according to any one of claims 1-7.

[0014] In a sixth aspect, a storage medium is provided, characterized in that the storage medium stores one or more programs, and the one or more programs can be executed by one or more processors to realize the management method of the charging pile in failure according to any one of claims 1-7.

[0015] In the embodiment of the present application, the charging pile collects real-time state data of the charging pile and transmits the real-time state data to the service terminal after encryption; the service terminal monitors the real-time state data after decryption, and when it is found that the real-time state data does not meet the working state, sends diagnosis information containing the judgment of the charging pile failure to the charging pile; the charging pile is software adjusted and updated, and after the repair is completed, the user's reservation charging request is received, and it is determined whether the user meets the charging condition, and when the user meets the charging condition, a reservation charging instruction is generated and sent to the charging pile; the charging pile receives the reservation charging instruction of the service terminal, charges the vehicle to be charged of the user terminal at a preset time, and receives the reservation charging order after payment. The problem that when the charging pile fails, the charging pile state cannot be obtained in time due to invalid management, so that the user obtains inaccurate reservation charging data, thereby affecting the vehicle charging progress, is solved, and the use experience of the user is improved. BRIEF DESCRIPTION OF DRAWINGS

[0016] The drawings accompanying the specification of the present application form a part thereof, serve to provide further understanding of the present application, and together with the exemplary embodiments of the present application and their description, serve to explain the present application, and do not constitute an improper limitation of the present application. In the drawings: Figure 1 An embodiment flowchart of a management method for a charging pile in failure is provided for the embodiment of the present application; Figure 2 An embodiment flowchart of a management method for a charging pile service terminal in failure is provided for the embodiment of the present application; Figure 3 Another embodiment flowchart of a management method for a charging pile service terminal in failure is provided for the embodiment of the present application; Figure 4 An embodiment flowchart of a management method for a charging pile user terminal in failure is provided for the embodiment of the present application; Figure 5 Another embodiment flowchart of a management method for a charging pile user terminal in failure is provided for the embodiment of the present application; Figure 6 A process diagram of a user requesting charging provided for an embodiment of the present application; Figure 7 An embodiment block diagram of a charging pile management system at fault provided for an embodiment of the present application; Figure 8 A structural schematic diagram of an electronic device provided for an embodiment of the present application. DETAILED DESCRIPTION

[0017] The present application will be described in detail below with reference to the accompanying drawings and in conjunction with embodiments. It should be noted that the embodiments in the present application and the features in the embodiments can be combined with each other without conflict.

[0018] The following detailed description is exemplary description and is intended to provide further detailed description of the present application. Unless otherwise specified, all technical terms used in the present application have the same meaning as understood by those skilled in the art. The terms used in the present application are only for the purpose of describing the specific embodiments and are not intended to limit the exemplary embodiments according to the present application.

[0019] Reference is made to Figure 1 An embodiment flow chart of a management method applied to a charging pile at fault provided for an embodiment of the present application, as shown in Figure 1 The method is applied to a charging pile, and the flow can include the following steps: Step 101, collecting real-time state data of the charging pile and transmitting the real-time state data to a service terminal after encryption.

[0020] The real-time state data can include but is not limited to: charging speed, charging operation parameter, power remaining, idle state, fault information. Of course, in addition to the real-time state data, the charging pile can also include: charging pile information, charging pile historical charging data. The charging pile information can include but is not limited to: location information, quantity information of the charging pile.

[0021] In an embodiment, the real-time state data of the charging pile can be obtained through various sensors (temperature, current, voltage, etc. sensors), communication modules, safety protection devices and other hardware components installed on the charging pile, operating systems, data acquisition and transmission software, for example, using data acquisition software to collect state data collected by various sensors. Subsequently, data analysis and early warning software, remote control software, user interaction software and other software can be combined to interact data of the charging pile, the service terminal and the user terminal.

[0022] The charging pile can not only charge new energy vehicles purchased by users, but also test and charge test vehicles not yet sold. Since the types of vehicles are different, the types of charging piles involved are also different, so the charging pile needs to identify the user, and then charge the vehicle that can be charged in the charging pile.

[0023] However, before that, the user needs to obtain the state of the charging pile, the power, whether it is idle, etc. The user can make subsequent remote reservation charging based on the known state of the charging pile to prevent errors between the obtained state information and the actual arrival after the user arrives, which can cause the vehicle to be unable to charge. Especially when the obtained charging pile state information is inaccurate, unnecessary waiting time can occur when the charging pile is operating normally. However, if the charging pile fails to notify the user in time, it will cause damage to the user, which will greatly reduce the user experience, and even reduce the use efficiency of the charging pile. Therefore, it is particularly important to collect and confirm the real-time state data of the charging pile in real time. Based on data transmission, it is easy to be tampered with and destroyed maliciously, and it is necessary to encrypt the real-time state data of the charging pile and transmit it to the service terminal for processing. Here, the 4G / 5G network can be used to encrypt the transmission to the service terminal using AES, RSA, etc. encryption algorithm, which is not limited here.

[0024] Step 102, receiving the service terminal stops working according to the diagnosis information of the charging pile fault judged by the real-time state data, and sends the expected repair time contained in the diagnosis information to the user terminal.

[0025] In a possible embodiment, the charging pile works or stops working according to the instruction of the service terminal, and when the charging pile has a fault and cannot charge the vehicle, the instruction of the service terminal is executed.

[0026] The service terminal can analyze the real-time state data through the data analysis software mentioned in the foregoing step 101 to determine whether the charging pile is faulty. When the charging pile is faulty, the early warning software is sent a control instruction to stop working of the charging pile, and the required repair time is sent to the user terminal according to the analysis of the data analysis software, to provide the user with the knowledge. As for how the service terminal specifically issues a control instruction when the charging pile is faulty, please refer to Figure 2 An embodiment flowchart of a management method for a charging pile service terminal in a fault is provided for the embodiment of the application, as shown in Figure 2 The method is applied to the service terminal, and the flowchart can be explained by steps 201 to 202: Step 201, receiving and decrypting the encrypted real-time state data of the charging pile.

[0027] Step 202, monitoring the real-time state data, and when it is monitored that the real-time state data does not meet the working state, sending a diagnosis information of the charging pile fault and a warning instruction to stop working to the charging pile.

[0028] The service terminal here can be a mobile terminal of the charging pile, such as a mobile phone, a computer PC terminal, etc.

[0029] In a possible embodiment, the service terminal receives the real-time state data transmitted by the charging pile in an encrypted manner, and first needs to decrypt the information. Specifically, the information is decrypted according to a decryption algorithm corresponding to the specific encryption algorithm mentioned in step 101. After decryption, the real-time state data of the charging pile is obtained, and then it can be determined whether the real-time state data meets the working state. If the working state is not met, a warning instruction to stop working is sent to the charging pile.

[0030] Of course, when it is determined that the charging pile does not meet the working state, the diagnosis information of the fault of the charging pile needs to be determined, and the cause of the fault is confirmed. For how to determine the fault and what kind of warning instruction to send, please refer to Figure 3 Another embodiment of the method for managing the charging pile service terminal in a fault is provided in the embodiment of the application, and a flowchart of the method is shown in Figure 3 The method is applied to the service terminal, and the flowchart can be described by steps 301 to 303. Step 301, generating fault information when it is monitored that the charging operating parameter exceeds the preset operating parameter threshold.

[0031] Step 302, opening a remote channel to start remote fault diagnosis of the charging pile according to the fault information, and sending diagnosis information containing the expected repair time and the fault information to the charging pile.

[0032] Step 303, sending a warning instruction to stop working to the charging pile while sending the diagnosis information.

[0033] The steps 301 to 303 are described as follows: In an embodiment, when the charging pile fails, a threshold value of the charging operating parameter can be set. When a certain charging operating parameter, for example, the operating voltage, exceeds the set threshold value, a warning instruction to stop working of the charging pile is sent. At the same time, the cause of the failure can be found out. Specifically, the remote control software mentioned in step 101 can be used to open a remote channel, and the fault information containing the fault diagnosis result and the expected repair time according to the diagnosis result are packaged into diagnosis information and sent to the charging pile, so that the user operating the charging pile on site can know it.

[0034] Step 203, performing software adjustment and updating of the charging pile, and sending an instruction to resume the charging work to the charging pile after the repair is completed.

[0035] In an embodiment, the charging pile is repaired by software adjustment update when the charging pile fails. Specifically, the program of the charging pile can be updated according to the failure cause, for example, when the charging speed is too low, the power can be adjusted; when the current charging pile is insufficient in power, other charging piles can be opened by remote switch adjustment. After the repair is completed, the instruction of resuming the charging work is sent to the charging pile. Thus, the service terminal of the charging pile always maintains the latest state to realize the remote diagnosis and software update.

[0036] In addition, if the failure of the charging pile is a hardware failure of the equipment, a work order can be generated according to the failure information and sent to a maintenance engineer close by, and the expected repair time is determined with the maintenance engineer and then sent to the user end.

[0037] At this time, the user can make a reservation for charging the vehicle after the failure of the charging pile is eliminated. The user can make the reservation for charging the vehicle at the user end. How the user end processes the reservation for charging the vehicle by the user can be known from Figure 4 An embodiment flow chart of a management method applied to the user end of the charging pile when the charging pile fails is provided for the embodiment of the application, as shown in Figure 4 The method is described by the following steps 401 to 404. Step 401, real-time state data and distance sorting data of the charging pile in a preset range are acquired, and the charging type of the charging pile is determined according to the charging speed determined by the real-time state data.

[0038] Step 402, a charging reservation scheme is provided according to the real-time state data, the distance sorting data and the charging type of the charging pile.

[0039] The steps 401 and 402 are described as follows. In an embodiment, the user end can be a mobile phone APP end. The user can enter the user end of the charging pile by downloading the APP through the mobile phone interface. Of course, the user end can also be other mobile terminals or computer PC terminals.

[0040] In actual application, the user end needs to confirm the real-time state, position information and charging type of the charging pile to provide more and better options for the user, so as to provide the user with a specific scheme and ensure the reservation for charging is correct. The charging type can include the vehicle model that can be charged by the charging pile. The user can determine whether the charging pile can be used to charge the vehicle according to the vehicle model.

[0041] Further, the charging reservation scheme can be provided for the user according to the acquired real-time state data, distance sorting data and charging type of the charging pile. How the reservation scheme is determined can be known from Figure 5 Another embodiment flow chart of a management method applied to the user end of the charging pile when the charging pile fails is provided for the embodiment of the application, as shown inFigure 5 As shown, the method is described by the following steps 501 to 503: Step 501, according to the remaining power of the charging pile, the fault information, the idle state, the charging pile without fault, the remaining power reaching the preset power and the idle state are screened as the preselected charging pile.

[0042] Step 502, according to the charging speed, the charging type of the preselected charging pile is marked.

[0043] Step 503, according to the charging type and the distance sorting data, at least one marked preselected charging pile meeting the preset condition is screened as the charging reservation scheme output.

[0044] In a possible embodiment, the user terminal can first screen the possible charging pile. Specifically, whether the remaining power reaches the preset power can be used to determine whether it is enough for the user to charge. Whether the current charging pile can be used can be determined according to the fault information. Whether the charging pile is in charging can be determined according to the idle state of the charging pile. The charging pile without fault, the remaining power reaching the preset power and the idle state are comprehensively screened as the preselected charging pile.

[0045] It is considered that not all charging piles in the preset range can be used. In addition to whether the model of the charging pile matches, the charging type marked by the charging speed and whether the distance is suitable for timely charging are further considered, so that at least one marked preselected charging pile meeting the preset condition is screened according to the charging type and the distance sorting data, and the charging reservation scheme is output.

[0046] Here, the preset condition of screening can be set, for example, the preselected charging pile with the shortest distance to the user is screened out from the preselected charging pile with the charging type marked by the charging speed. The preselected charging pile with the shortest distance to the user is screened out from the preselected charging pile with the charging type marked by the charging speed. The charging speed here can be fast charging or slow charging.

[0047] Step 403, the user sends a reservation charging request to the service terminal based on the selected charging reservation scheme.

[0048] In a possible embodiment, referring to Figure 6 A process diagram of user charging request provided by the embodiment of the application is shown in Figure 6 As shown, the vehicle of the user is taken as an example. When the user reserves charging at the user terminal, the user can input the VIN code of the vehicle from the mobile terminal. In the many charging reservation schemes, the selected charging reservation scheme meeting the vehicle type, the charging speed and the selected distance is selected. Then, the charging pile is selected, and the service terminal is sent a reservation charging request.

[0049] As shown in Figure 6 At this time, the process is continued Figure 2In step 204, the service terminal (charging pile management platform) can determine whether the charging pile meets the charging conditions, such as Figure 2 As shown, step 204 is: Step 204: Receive a charging reservation request from the user, determine whether the user meets the charging conditions, and generate a charging reservation instruction and send it to the charging pile when the user meets the charging conditions.

[0050] In one embodiment, charging stations can be dedicated not only to test vehicles but also to membership-based vehicles, allowing charging conditions to be established accordingly. Membership-based vehicles can come from multiple different automaker clients, meaning a single service terminal can communicate with one or more vehicle clients. To determine whether a vehicle meets the charging conditions, the VIN code of the vehicle being charged can be used to obtain vehicle information and determine whether the vehicle meets the charging conditions.

[0051] Further, such as Figure 6 As shown, after receiving the reservation charging request sent by the user, the charging conditions can be identified first. If they are not met, charging will not be allowed, and an error code prompt will be given; if they are met, the service terminal can allow the charging pile to charge it. The specific service terminal can generate a unique reservation charging instruction corresponding to the specific vehicle to be charged and give it to the charging pile based on the VIN code of the specific vehicle to be charged.

[0052] Step 103: Receive the scheduled charging instruction from the service terminal, charge the vehicle to be charged at the user end at the preset time, and send a charging end request to the user end after charging is completed.

[0053] like Figure 1 As shown, this time continues Figure 1 In step 103, after the charging pile receives the instruction to resume charging from the service terminal in the aforementioned step 203, it can receive the scheduled charging instruction for the vehicle to be charged, and start charging the vehicle to be charged at the user end. After charging is completed, the user is notified through the user end that charging is completed and payment can be made.

[0054] Step 404: After receiving the charging end request, the user payment information of the vehicle to be charged is sent to the service terminal and a reserved charging order for the corresponding vehicle is received.

[0055] Step 104: Receive the reserved charging order for the corresponding vehicle generated by the service terminal.

[0056] Step 205: After receiving the user payment information from the user terminal, a reservation charging order for the vehicle to be charged is generated and sent to the charging pile and the user terminal.

[0057] The following is a unified description of step 404, step 104 and step 205: In an embodiment, as shown in Figure 1 、 Figure 2 、 Figure 4 and Figure 6 , the service terminal receives the end-of-charge request, and can send the user payment information of the vehicle to be charged to the service terminal, and then the service terminal can generate a reservation charging order indicating that the reservation charging of the vehicle has been completed, at this time the service terminal (management platform) pushes the result and the amount to the user terminal (mobile terminal), and can also push it to the charging pile, so that the user can operate at the charging pile. Therefore, a charging pile touch screen can be provided on the charging pile side for user selection and operation.

[0058] The safety management method of the charging pile integrates advanced monitoring, early warning, remote control and other technologies, effectively improves the safety and reliability of the charging pile, and greatly improves the convenience and satisfaction of users. With the continuous progress and improvement of technology, the system will play a more important role in the future new energy vehicle charging field.

[0059] In the embodiment of the application, the charging pile collects real-time state data of the charging pile and transmits the real-time state data to the service terminal after encryption; the service terminal monitors the real-time state data after decryption, and sends diagnosis information for judging the fault of the charging pile to the charging pile when the real-time state data does not meet the working state; the software of the charging pile is adjusted and updated, and after the repair is completed, the reservation charging request of the user terminal is received, and it is determined whether the user meets the charging condition, and the reservation charging instruction is generated and sent to the charging pile when the user meets the charging condition; the charging pile receives the reservation charging instruction of the service terminal, charges the vehicle to be charged of the user terminal at a preset time, and receives the reservation charging order after payment. The problem that the charging pile cannot obtain the state of the charging pile in time due to invalid management when the charging pile fails, so that the user obtains inaccurate reservation charging data, thereby affecting the charging progress of the vehicle, is solved, and the use experience of the user is improved.

[0060] Participate Figure 7 , an embodiment diagram of a management system of a charging pile in a fault state is provided in the embodiment of the application, as shown in Figure 7 , the system comprises a charging pile, a service terminal and a user terminal connected to each other; the management steps are as follows: Step 01, the charging pile collects real-time state data of the charging pile and transmits the real-time state data to the service terminal after encryption; Step 02, the service terminal receives the real-time state data encrypted by the charging pile and decrypts it; monitors the real-time state data, and when the real-time state data does not meet the working state, sends diagnosis information for judging the fault of the charging pile to the charging pile and sends a warning instruction to stop working; Preferably, the service terminal generates fault information when the charging operation parameter exceeds the preset operation parameter threshold. the service terminal opens a remote channel to start remote fault diagnosis on the charging pile according to the fault information, and sends diagnosis information containing the expected repair time and the fault information to the charging pile; the service terminal sends a warning instruction to stop working to the charging pile at the same time of sending the diagnosis information; Step 03, the charging pile stops working after receiving the diagnosis information in which the service terminal judges the fault of the charging pile according to the real-time state data, and sends the expected repair time contained in the diagnosis information to the user terminal; Step 04, the service terminal performs software adjustment and update on the charging pile, and sends an instruction to resume the charging work to the charging pile after the repair is completed; Step 05, the user terminal acquires the real-time state data and distance sorting data of the charging piles in a preset range, and determines the charging type of the charging pile according to the charging speed determined by the real-time state data; the user terminal provides a charging reservation scheme according to the real-time state data, the distance sorting data and the charging type of the charging pile, and sends a reservation charging request to the service terminal based on the charging reservation scheme selected by the user; Preferably, the user terminal screens the charging piles without fault, with the remaining power reaching a preset power and being idle as preselected charging piles according to the remaining power, the fault information and the idle state of the charging piles; The user terminal marks the charging type of the preselected charging pile according to the charging speed; The user terminal screens at least one preselected charging pile marked after meeting the preset condition as a charging reservation scheme output according to the charging type and the distance sorting data; Step 07, the service terminal receives the reservation charging request of the user terminal, determines whether the user meets the charging condition, and generates a reservation charging instruction to be sent to the charging pile when the user meets the charging condition; Step 06, the charging pile receives the reservation charging instruction of the service terminal, and charges the vehicle to be charged of the user terminal at a preset time; Step 08, the charging pile sends a charging end request to the user terminal after the charging is completed; Step 09, the user terminal sends the user payment information of the vehicle to be charged to the service terminal after receiving the charging end request; Step 10, the service terminal generates a reservation charging order of the vehicle to be charged to be sent to the charging pile and the user terminal after receiving the user payment information of the user terminal; Step 11, the charging pile and the user terminal receive the reservation charging order of the corresponding vehicle.

[0061] Figure 8 a structural schematic diagram of an electronic device provided for an embodiment of the application, Figure 8The illustrated electronic device includes at least one processor, memory, at least one network interface, and other user interfaces. The various components of the electronic device are coupled together by a bus system. It will be appreciated that the bus system is used for communicating data between the components. The bus system includes a data bus, a power bus, a control bus, and a state signal bus. However, for the sake of clarity, the various buses are illustrated in Figure 8

[0062] The user interface can include a display, a keyboard, or a pointing device (e.g., a mouse, trackball, touchpad, or touchscreen).

[0063] It is to be understood that the memory of the embodiments herein can be volatile or nonvolatile memory, or can include both volatile and nonvolatile memory. In various embodiments, nonvolatile memory can be read-only memory (ROM), programmable ROM (PROM), erasable programmable ROM (EPROM), electrically erasable programmable ROM (EEPROM), or flash memory. Volatile memory can be random access memory (RAM), used as external cache. By way of example, and not limitation, many forms of RAM are available, such as static RAM (SRAM), dynamic RAM (DRAM), synchronous dynamic RAM (SDRAM), double data rate SDRAM (DDR SDRAM), enhanced SDRAM (ESDRAM), Synchlink DRAM (SLDRAM), and direct Rambus RAM (DRRAM). The memory described herein is intended to include, among others, these and any other suitable types of memory.

[0064] In some embodiments, the memory stores elements, executable units, or data structures, or a subset thereof, or an extended set thereof: an operating system and applications.

[0065] ​The operating system includes various system programs, such as a framework layer, a core library layer, a driver layer, and the like, for implementing various basic services and processing hardware-based tasks. The application programs include various application programs, such as a media player (MediaPlayer), a browser (Browser), and the like, for implementing various application services. The programs implementing the method embodiments of the present application can be included in the application programs.

[0066] In the embodiments of the present application, by calling the programs or instructions stored in the memory, specifically, the programs or instructions stored in the application programs, the processor is used to execute the method steps provided by the method embodiments, for example, including: Collecting real-time state data of the charging pile and transmitting the real-time state data to the service terminal in an encrypted manner; Receiving diagnosis information of the charging pile fault determined by the service terminal according to the real-time state data, stopping working, and sending the expected repair time contained in the diagnosis information to the user terminal; Receiving the reservation charging instruction of the service terminal, charging the vehicle to be charged of the user terminal at a preset time, and sending a charging end request to the user terminal after the charging is completed; Receiving the reservation charging order of the corresponding vehicle generated by the service terminal.

[0067] The method provided by the above embodiments of the present application can be applied to the processor or implemented by the processor. The processor can be an integrated circuit chip with signal processing capability. In the implementation process, each step of the above method can be completed by integrated logic circuits or instruction forms of software in the processor. The above processor can be a general processor, a digital signal processor (Digital Signal Processor, DSP), an application specific integrated circuit (Application Specific Integrated Circuit, ASIC), a ready programmable gate array (Field Programmable Gate Array, FPGA), or other programmable logic devices, discrete gates or transistor logic devices, discrete hardware components. The disclosed methods, steps and logic block diagrams in the embodiments of the present application can be implemented or executed. The general processor can be a microprocessor or the processor can be any conventional processor. The steps of the method disclosed in combination with the embodiments of the present application can be directly embodied as a hardware decoding processor for execution, or executed by a combination of hardware and software units in the decoding processor. The software unit can be located in a random access memory, a flash memory, a read-only memory, a programmable read-only memory, an electrically erasable programmable memory, a register, and other mature storage media in the art. The storage medium is located in the memory, and the processor reads the information in the memory, and combines the hardware to complete the steps of the above method.

[0068] It can be understood that the embodiments described herein can be implemented in hardware, software, firmware, middleware, microcode, or a combination thereof. For hardware implementation, the processing units can be implemented within one or more application specific integrated circuits (ASICs), digital signal processors (DSPs), digital signal processing devices (DSP Devices), programmable logic devices (PLDs), field programmable gate arrays (FPGAs), processors, controllers, micro-controllers, microprocessors, other electronic units designed to perform the functions described herein, or a combination thereof.

[0069] For software implementation, the techniques described herein can be implemented with a processing unit that executes program components or modules. The software code can be stored in memory and executed by a processor. Memory can be implemented within the processor or external to the processor.

[0070] The electronic device provided by the embodiment can be an electronic device as shown in Figure 8 , can perform all steps of the management method of the charging pile in failure as Figures 1-5 , and further achieve the technical effects of the management method of the charging pile in failure as Figures 1-5 , please refer to Figures 1-5 for relevant description, which will not be repeated here for brevity.

[0071] The embodiment of the application further provides a storage medium (computer readable storage medium). The storage medium stores one or more programs. Wherein, the storage medium can include volatile memory, such as random access memory; the memory can also include non-volatile memory, such as read only memory, flash memory, hard disk or solid state disk; the memory can also include a combination of the above kinds of memory.

[0072] When the one or more programs in the storage medium can be executed by one or more processors to implement the above-mentioned management method of the charging pile in failure executed on the charging pile side.

[0073] The processor is configured to execute the management program of the charging pile in failure stored in the memory, to implement the following steps of the management method of the charging pile in failure executed on the electronic device side: Collecting real-time state data of the charging pile, and transmitting the real-time state data to a service terminal in an encrypted manner; The receiving service terminal stops working after judging the diagnosis information of the charging pile fault according to the real-time state data, and sends the expected repair time contained in the diagnosis information to the user terminal; The receiving service terminal receives the reservation charging instruction, charges the vehicle to be charged of the user terminal at the preset time, and sends the charging end request to the user terminal after the charging is completed; The receiving service terminal generates the reservation charging order corresponding to the vehicle.

[0074] From the common general knowledge, the application can be realized by other embodiments without departing from the spirit or essential characteristics thereof. Therefore, the above disclosed embodiments are only examples, and are not the only ones. All changes within the scope of the application or within the equivalent scope of the application are included in the application.

[0075] Those skilled in the art should understand that the embodiments of the application can be provided as a method, a system, or a computer program product. Therefore, the application can take the form of a complete hardware embodiment, a complete software embodiment, or an embodiment combining software and hardware aspects. Moreover, the application can take the form of a computer program product implemented on one or more computer usable storage media (including but not limited to disk storage, CD-ROM, optical storage, etc.) containing computer usable program code.

[0076] The application is described with reference to flowcharts and / or block diagrams of methods, devices (systems), and computer program products according to embodiments of the application. It should be understood that each flow and / or block in the flowcharts and / or block diagrams, and the combination of flows and / or blocks in the flowcharts and / or block diagrams can be implemented by computer program instructions. These computer program instructions can be provided to a general-purpose computer, a special-purpose computer, an embedded processor, or other programmable data processing devices to produce a machine, so that the instructions executed by the computer or other programmable data processing devices produce a device that implements the functions specified in the flowcharts and / or block diagrams. Figure 1 The functions specified in one or more flows and / or blocks Figure 1 The functions specified in one or more flows and / or blocks

[0077] These computer program instructions can also be stored in a computer readable storage medium that can guide the computer or other programmable data processing devices to work in a specific way, so that the instructions stored in the computer readable storage medium produce a product including instruction devices that implement the functions specified in the flowcharts and / or block diagrams. Figure 1 The functions specified in one or more flows and / or blocks Figure 1 The functions specified in one or more flows and / or blocks

[0078] These computer program instructions can also be loaded into a computer or other programmable data processing apparatus to cause a series of operational steps to be performed on the computer or other programmable apparatus to produce a computer implemented process such that the instructions which execute on the computer or other programmable apparatus provide steps for implementing the functions specified in the flowchart block or blocks. Figure 1 Figure 1

[0079] Finally, it should be noted that the above examples are merely intended to describe the technical solutions of the present application, rather than limiting the same. Although the present application has been described in detail with reference to the above examples, those skilled in the art should understand that the specific embodiments of the present application can be modified or replaced equivalently without departing from the spirit and scope of the present application, and any modification or equivalent replacement without departing from the spirit and scope of the present application should be covered within the protection scope of the claims of the present application.​​

Claims

1. A method for managing a charging pile during a fault, characterized in that: Applied to charging piles, including: Collecting real-time status data of charging piles and encrypting and transmitting the real-time status data to the service terminal; The receiving service terminal stops working after determining the diagnostic information of the charging pile fault based on the real-time status data, and sends the estimated repair time included in the diagnostic information to the user terminal; Receive the scheduled charging instruction from the service terminal, charge the vehicle to be charged at the user end at the preset time, and send a charging end request to the user end after charging is completed; Receive the reserved charging order for the corresponding vehicle generated by the service terminal.

2. A method for managing a charging pile during a fault, characterized in that: Applied to service terminals, including: Receive the real-time status data encrypted by the charging pile and decrypt it; monitoring the real-time status data, and when it is detected that the real-time status data does not meet the working state, sending a diagnostic information including a judgment of charging pile failure to the charging pile and issuing a warning instruction to stop working; Adjust and update the software of the charging pile, and send a command to the charging pile to resume charging after the repair is completed; Receive the user's request for scheduled charging, determine whether the user meets the charging conditions, and generate a scheduled charging instruction when the user meets the charging conditions and send it to the charging pile.

3. The method according to claim 2, characterized in that The method further comprises: After receiving the user payment information from the user end, a reservation charging order for the vehicle to be charged is generated and sent to the charging pile and the user end.

4. The method according to claim 2, wherein: The real-time status data includes: charging speed, charging operation parameters, remaining power, and idle state.

5. The method according to claim 4, characterized in that The monitoring of the real-time status data, and when it is detected that the real-time status data does not meet the working state, sending diagnostic information including a charging pile fault determination to the charging pile and issuing a warning instruction to stop working, includes: Generate fault information when monitoring that the charging operation parameter exceeds a preset operation parameter threshold; Opening a remote channel to conduct remote fault diagnosis on the charging pile based on the fault information, and sending diagnostic information including an estimated repair time and fault information to the charging pile; At the same time as the diagnostic information is sent, a warning instruction to stop working is sent to the charging pile.

6. A charging pile management method, characterized in that: Applied to the user side, including: Obtain real-time status data and distance sorting data of charging piles within a preset range, and determine the charging type of the charging pile based on the charging speed determined by the real-time status data; Provide charging reservation plan based on real-time status data of charging piles, distance sorting data and charging type; Send a charging reservation request to the service terminal based on the charging reservation plan selected by the user; After receiving the charging end request, the user payment information of the vehicle to be charged is sent to the service terminal and the reserved charging order for the corresponding vehicle is received.

7. The method according to claim 6, characterized in that The real-time status data includes: charging speed, charging operation parameters, remaining power, fault information, and idle status; The charging reservation plan is provided based on the real-time status data of the charging pile, the distance sorting data and the charging type, including: According to the remaining power, fault information, and idle status of the charging piles, the charging piles without faults, with the remaining power reaching the preset power and being idle are selected as pre-selected charging piles; Marking the charging type of the preselected charging pile according to the charging speed; After filtering out at least one mark that meets the preset conditions based on the charging type and distance sorting data, a charging pile is pre-selected and output as a charging reservation plan.

8. A management system for charging piles in case of failure, characterized in that: include: The charging piles, service terminals and user terminals are interconnected; the management steps are as follows: Step 01: The charging pile collects real-time status data of the charging pile and encrypts and transmits the real-time status data to the service terminal; Step 02: The service terminal receives the real-time status data encrypted by the charging pile and decrypts it; monitoring the real-time status data, and when it is detected that the real-time status data does not meet the working state, sending a diagnostic information including a judgment of charging pile failure to the charging pile and issuing a warning instruction to stop working; Step 03: The charging pile stops working after receiving the diagnostic information of the charging pile fault based on the real-time status data, and sends the estimated repair time included in the diagnostic information to the user terminal; Step 4: The service terminal adjusts and updates the software of the charging pile. After the repair is completed, it sends a command to the charging pile to resume charging. Step 05: The user terminal obtains the real-time status data and distance ranking data of the charging piles within the preset range, and determines the charging type of the charging pile based on the charging speed determined by the real-time status data; provides a charging reservation plan based on the real-time status data, distance ranking data, and charging type of the charging pile; and sends a charging reservation request to the service terminal based on the charging reservation plan selected by the user; Step 07: The service terminal receives the user's request for scheduled charging, determines whether the user meets the charging conditions, and generates a scheduled charging instruction and sends it to the charging pile when the user meets the charging conditions; Step 06: The charging pile receives the charging reservation instruction from the service terminal and charges the user's vehicle at the preset time; Step 08: After charging is completed, the charging pile sends a charging end request to the user terminal; Step 09: After receiving the charging end request, the user terminal sends the user payment information of the vehicle to be charged to the service terminal; Step 10: After receiving the payment information from the user, the service terminal generates a reservation order for the vehicle to be charged and sends it to the charging pile and the user. Step 11: The charging pile and the user terminal receive the reserved charging order for the corresponding vehicle.

9. An electronic device, characterized in that: include: A processor and a memory, wherein the processor is configured to execute a management program for a charging pile in the event of a fault stored in the memory, so as to implement the method for managing a charging pile in the event of a fault according to any one of claims 1 to 7.

10. A storage medium, characterized in that: The storage medium stores one or more programs, and the one or more programs can be executed by one or more processors to implement the method for managing a charging pile in the event of a fault according to any one of claims 1 to 7.

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