Self-service equipment

Abstract

The invention relates to the field of self-service, in particular to a self-service device which comprises a host, a touch screen, an input module, an audio module, a reader, a printer, a case, a support, an optical sensor, an acquisition module and the like, the touch screen is used for receiving image-text data display and responding to operation output signals, keys of the input module are provided with touch marks, and the audio module is used for receiving the touch marks. The host can adjust the angle of the touch screen, control the printer to work and the like according to the identification information, the light sensor can enable the host to control the brightness and the angle of the touch screen, the host can adjust the angle of the touch screen when the acquisition module acquires the face information, and the host is further provided with a standard interface used for being connected with all the modules. The effects that the functions are diversified, use is convenient and fast, and the angle and brightness of the touch screen can be flexibly adjusted according to different information to adapt to different use scenes and user requirements are achieved.

Description

Technical Field

[0001] This application relates to the field of self-service, and in particular to a self-service device. Background Technology

[0002] Self-service kiosks are widely used in various fields, greatly facilitating people's lives and work, and improving service efficiency and quality. They enable people to complete various tasks independently without human intervention, such as paying bills, inquiring about information, and printing vouchers, saving a significant amount of time and energy and, to some extent, promoting the digitalization and intelligentization of society. However, these kiosks currently fall short in terms of the breadth of their service recipients, particularly lacking accessibility for visually or hearing impaired individuals. This significantly limits their use of self-service kiosks and hinders the achievement of fairness and inclusion in services.

[0003] Traditional self-service devices typically rely on two main methods in their design and functionality: graphical interfaces and audio prompts. Graphical interfaces provide intuitive visual guidance to ordinary users, using elements such as colors, icons, and text to guide them through various operations. Audio prompts provide necessary feedback to users during operation through voice broadcasts. However, these conventional methods are designed based on the normal visual and auditory abilities of ordinary users and do not fully consider the special needs of visually or hearing impaired users. The interaction design of these devices rarely includes special functions or interfaces for people with disabilities, making it difficult for this group to use the devices. Summary of the Invention

[0004] To improve accessibility to various groups, this application provides a self-service device.

[0005] The self-service device provided in this application adopts the following technical solution: A self-service device includes a main unit, a touch screen, an input module, and an audio module. The touchscreen is used to receive graphic data from the host for display and to respond to user operations by outputting operation signals to the host. The input module includes buttons, each with a touch-sensitive label on its surface for human touch. The input module responds to human operation by outputting an operation signal to the host computer. The audio module is used to receive audio data from the host, and the audio module includes an audio interface and / or headphones.

[0006] By adopting the above technical solutions, the touch screen can receive and display graphic data, allowing users to operate it and output operation signals, thus meeting the needs of ordinary users; the input module's buttons have touch labels, facilitating touch operation and meeting the needs of visually impaired users; the audio module can receive audio data and provide audio services to hearing-impaired users through an audio interface and / or headphones; thus improving the user-friendliness of self-service equipment for visually and hearing impaired users (especially those with low vision or hearing).

[0007] Preferably, it also includes a reading module. The reading module is used to acquire identification information and send the identification information to the host.

[0008] By adopting the above technical solution, user information can be read quickly.

[0009] Preferably, the identification information includes height data. The host is used to adjust the angle of the touch screen based on the identification information.

[0010] By adopting the above technical solution and adjusting the touch screen angle according to height data, it can adapt to the operating needs of people of different heights and improve the convenience and comfort of operation.

[0011] Preferably, a printer is also included. The host computer is used to control the printer.

[0012] By adopting the above technical solutions, the service functions of the equipment can be expanded to print receipts or vouchers, enhancing the equipment's practicality. For example, in a hospital environment, it can quickly output registration vouchers or test results, improving service efficiency.

[0013] Preferably, it also includes a chassis and bracket. The bracket is rotatably connected to the upper end of the chassis, and the axis of rotation of the bracket is horizontal. The touchscreen is connected to the bracket.

[0014] By adopting the above technical solution, the touch screen can be flipped up around the horizontal axis, which can adapt to the operation needs of different heights and angles. The touch screen is separated from the main unit, which facilitates maintenance and disassembly, and improves the flexibility of equipment operation and the convenience of maintenance.

[0015] Preferably, it also includes a light sensor. The light sensor is used to send a light intensity signal to the host, and the host is used to control the brightness of the touch screen based on the light intensity signal.

[0016] By adopting the above technical solution, the brightness of the touch screen can be automatically adjusted according to changes in ambient light, avoiding excessive brightness or darkness that may affect reading, ensuring that information is clearly visible, and improving the user experience of the device under different lighting conditions.

[0017] Preferably, in the absence of an operation signal, the host stores the light intensity signal as the ambient light intensity. Upon receiving an operation signal, the host adjusts the angle of the touchscreen based on the ambient light intensity and the current light intensity signal.

[0018] By employing the above technical solution, the user's body shape and distance from the touchscreen can be determined based on ambient light intensity and the current light intensity signal. This allows for adjustment of the touchscreen angle, providing a more comfortable operating view and improving the user experience. For example, the greater the difference between the current light intensity and the ambient light intensity, the closer the user is judged to be to the touchscreen, and thus the smaller the angle between the touchscreen and the horizontal plane should be adjusted.

[0019] Preferably, the host has a standard interface for connecting to a touchscreen, an input module, an audio module, a reading module, and a printer.

[0020] By adopting the above technical solution, the various functional components of the equipment are connected to the host through standard interfaces, realizing a modular design. This allows each functional component to be replaced independently. During maintenance, only the faulty module needs to be replaced, without the need to completely disassemble the equipment, thus reducing maintenance costs and saving maintenance time and labor costs.

[0021] Preferably, the audio module includes a speaker.

[0022] By adopting the above technical solution, the speaker is used to provide audio services to ordinary users.

[0023] Preferably, it also includes an acquisition module. The acquisition module is used to acquire facial information and send the facial information to the host. If the facial information does not contain complete facial data, the host adjusts the angle of the touchscreen.

[0024] By adopting the above technical solution, the angle of the touch screen is adjusted according to whether the facial information contains complete facial data, so that the touch screen faces the face, providing users with a more comfortable operating angle and improving the user experience.

[0025] In summary, this application includes at least one of the following beneficial technical effects: The device is equipped with touch-sensitive buttons, allowing visually impaired users to identify functions and operate independently through touch; the audio module supports external headphones, making it convenient for hearing-impaired users; thus improving the user experience for both visually and hearing impaired users. Adjust the touchscreen angle and brightness to adapt to different operating needs under varying heights, angles, and lighting conditions, thereby enhancing the user experience; The main unit has standard interfaces for connecting various modules. The equipment adopts a modular design, and each functional component can be replaced independently, which facilitates maintenance and disassembly, reducing maintenance costs and time. Attached Figure Description

[0026] Figure 1 This is a structural diagram of a self-service device.

[0027] Figure 2 This is a diagram illustrating the adjustment of the touchscreen angle.

[0028] Figure 3 This is a schematic diagram of the input module and the reading module.

[0029] Figure 4 This is a structural diagram of a self-service device.

[0030] Explanation of reference numerals in the attached diagram: 1. Chassis; 11. Opening; 12. Bracket; 2. Main unit; 3. Touch screen; 4. Input module; 5. Audio module; 6. Reading module; 61. Reader; 62. Scanner; 7. Printer; 8. Light sensor; 9. Acquisition module. Detailed Implementation

[0031] The present application will be further described in detail below with reference to the accompanying drawings.

[0032] Reference Figure 1 This application discloses a self-service device, including a chassis 1, a host 2, a bracket 12, and a touch screen 3.

[0033] Chassis 1 can be placed on the ground or a desktop, or it can be mounted on a wall using a bracket. The host computer 2 is located inside chassis 1 and is primarily used for processing and storing data.

[0034] Reference Figure 1 and Figure 2 The bracket 12 is rotatably connected to the upper end of the chassis 1, and the axis of rotation of the bracket 12 is horizontal. The touch screen 3 is connected to the bracket 12. The touch screen 3 is used to receive graphic data from the host 2 for display and to respond to personnel operations by outputting operation signals to the host 2.

[0035] Meanwhile, the upper part of the chassis 1 is provided with an opening 11, which can be covered by the bracket 12 and the touch screen 3. When the equipment needs to be repaired, the bracket 12 and the touch screen 3 are lifted to fully expose the opening 11, through which the inside of the chassis 1 can be inspected and repairs can be completed.

[0036] Reference Figure 3 and Figure 4 The self-service equipment also includes an input module 4 and an audio module 5.

[0037] Input module 4 is connected to chassis 1. Input module 4 is used to output operation signals to host 2 in response to human operation. Input module 4 includes several buttons, the surface of which is provided with touch markings for human touch. For example, the touch markings can be Braille.

[0038] The audio module 5 is used to receive audio data from the host 2. The audio module 5 includes an audio interface and / or headphones, which can be connected to the chassis 1. The audio interface can be a 3.5mm audio jack. The audio module 5 also includes a speaker, which can be connected to the bracket 12 or the touchscreen 3.

[0039] The self-service equipment also includes a reader module 6 and a printer 7.

[0040] The reading module 6 is connected to the chassis 1. The reading module 6 is used to acquire and send identification information to the host 2. The reading module 6 may include a reader 61 and a scanner 62. The reader 61 is used for medical insurance cards or ID cards, etc. The scanner 62 is used to scan barcodes or QR codes.

[0041] Printer 7 is connected to chassis 1. Host 2 is used to control the operation of printer 7. For example, in a hospital environment, it can quickly output registration vouchers or test results. Printer 7 can be a thermal paper printer, which has the advantages of fast printing speed and low noise.

[0042] It should be noted that the host 2 has several standard interfaces, which are used to connect to the touch screen 3, input module 4, audio module 5, reading module 6, and printer 7.

[0043] Reference Figure 4 The self-service device also includes a light sensor 8. The light sensor 8 is used to send a light intensity signal to the host 2, which is used to control the brightness of the touch screen 3 based on the light intensity signal.

[0044] In one embodiment: the bracket 12 is fixedly connected to a rotating shaft, which is rotatably connected to the chassis 1. The self-service device also includes a motor, which is used to drive the rotating shaft to rotate; the motor may be a stepper motor.

[0045] The self-service device also includes an acquisition module 9. The acquisition module 9 is used to acquire facial information and send that information to the host 2. The acquisition module 9 may include a camera.

[0046] If no operation signal is received, host 2 stores the light intensity signal as the ambient light intensity; The recognition information includes height data, and the host 2 adjusts the angle of the touch screen 3 for the first time based on the recognition information; Upon receiving an operation signal, host 2 adjusts the angle of touch screen 3 for the second time based on ambient light intensity and the current light intensity signal; If the facial information does not contain complete facial data, the host 2 adjusts the angle of the touch screen 3 for the third time until the facial information contains complete facial data. The host 2 also responds to the operation signal to adjust the angle of the touch screen 3 for the fourth time.

[0047] Specifically: Upon receiving an operation signal, host 2 stores the current light intensity signal as the operation light intensity; typically, the operation light intensity is less than the ambient light intensity; the greater the difference between the operation light intensity and the ambient light intensity, the closer the user is to the touchscreen 3, and the smaller the angle between the touchscreen 3 and the horizontal plane is adjusted; Appendix Figure 1 In the middle, the angle between touchscreen 3 and the horizontal plane is the largest; attached Figure 2 In the middle, the angle between touch screen 3 and the horizontal plane is the smallest; If the facial information includes the eyes and mouth, it is determined that the facial information contains complete facial data; The touchscreen 3 can display adjustment buttons, and the touchscreen 3 generates operation signals in response to the user touching the adjustment buttons.

[0048] The touchscreen 3, light sensor 8, speaker, and acquisition module 9 can be integrated into the touch display, which is connected to the bracket 12. The speaker can rotate with the bracket 12 so that when the touchscreen 3 is facing the user, the speaker can face the user.

[0049] The implementation principle of a self-service device according to an embodiment of this application is as follows: Through the combination of a host 2, a touch screen 3, an input module 4, an audio module 5, a reader 61, a printer 7, a chassis 1, a bracket 12, a light sensor 8, and an acquisition module 9, diverse operating methods and adaptability to different environments are provided for different user groups. The host 2 provides unified management and control of the device; the touch screen 3 provides a visual operating interface for ordinary users; the input module 4 meets the operating needs of visually impaired users; the audio module 5 provides sound support for hearing-impaired users; the reader 61 expands information acquisition functions; the printer 7 enhances practicality; the chassis 1 and bracket 12 enable screen angle adjustment and facilitate maintenance; the light sensor 8 automatically adjusts the screen brightness and angle; and the acquisition module 9 adjusts the screen angle based on facial information. This combination improves the device's friendliness to different user groups, solving the problems of existing self-service devices being unfriendly to people with disabilities, having poor adaptability to different environments, and being inconvenient to maintain. Compared with traditional devices, it has stronger versatility, adaptability, practicality, and humanization, improving the efficiency of device use and service quality.

[0050] The above are all preferred embodiments of this application, and are not intended to limit the scope of protection of this application. Therefore, all equivalent changes made in accordance with the structure, shape and principle of this application should be covered within the scope of protection of this application.

Claims

1. A self-service device, characterized in that, It includes a host (2), a touch screen (3), an input module (4) and an audio module (5). The touch screen (3) is used to receive graphic data from the host (2) for display and to respond to human operation by outputting operation signals to the host (2). The input module (4) includes buttons, the surface of which is provided with touch marks for human touch, and the input module (4) is used to respond to human operation by outputting operation signals to the host (2). The audio module (5) is used to receive audio data from the host (2), and the audio module (5) includes an audio interface and / or headphones.

2. The self-service equipment according to claim 1, characterized in that, It also includes a reading module (6). The reading module (6) is used to acquire identification information and send identification information to the host (2).

3. The self-service equipment according to claim 2, characterized in that, The identification information includes height data. The host (2) is used to adjust the angle of the touch screen (3) based on the identification information.

4. The self-service equipment according to claim 1, characterized in that, It also includes printers (7). The host (2) is used to control the printer (7) to work.

5. The self-service equipment according to claim 1, characterized in that, It also includes a chassis (1) and a bracket (12). The bracket (12) is rotatably connected to the upper end of the chassis (1), and the axis of rotation of the bracket (12) is horizontal. The touch screen (3) is connected to the bracket (12).

6. The self-service equipment according to claim 1, characterized in that, It also includes a light sensor (8). The light sensor (8) is used to send a light intensity signal to the host (2), and the host (2) is used to control the brightness of the touch screen (3) based on the light intensity signal.

7. The self-service equipment according to claim 6, characterized in that, In the absence of an operation signal, the host (2) stores the light intensity signal as the ambient light intensity. Upon receiving an operation signal, the host (2) adjusts the angle of the touch screen (3) based on the ambient light intensity and the current light intensity signal.

8. The self-service equipment according to claim 1, characterized in that, The host (2) has a standard interface for connecting to the touch screen (3), input module (4), audio module (5), reading module (6), and printer (7).

9. The self-service equipment according to claim 1, characterized in that, The audio module (5) includes a speaker.

10. The self-service equipment according to claim 1, characterized in that, It also includes the acquisition module (9). The acquisition module (9) is used to acquire facial information and send facial information to the host (2). If the facial information does not contain complete facial data, the host (2) adjusts the angle of the touch screen (3).

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