Meal delivery service system

Through the camera devices and robot systems in the elderly care community, image information is collected in real time to determine the space and deliver meals, the problem of inconvenience for elderly people to choose seats and deliver meals is solved, intelligent services and safety inspections are realized, and the safety of the elderly is ensured.

CN223245121UActive Publication Date: 2025-08-19EZHOU INST OF IND TECH HUAZHONG UNIV OF SCI & TECH +1
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Patent Information

Application Number
CN202421664933.6
Authority / Receiving Office
CN · China
Patent Type
Utility models(China)
Current Assignee / Owner
Filing Date
2024-07-12
Publication Date
2025-08-19
Estimated Expiration
2034-07-12

AI Technical Summary

Technical Problem

The existing intelligent meal delivery service system cannot take into account the elderly’s seats to deliver meals in the elderly’s care community. It is weak in practicality and cannot promptly detect the dangers caused by environmental changes.

Method used

The camera device is used to collect image information in the catering place in real time, the server determines the space information, and displays it through the operation screen of the food delivery device. The robot follows the user to select seats and delivers food, combining multiple sensors for safety detection and environmental monitoring.

Benefits of technology

It has achieved convenient seat selection and delivery for the elderly in the elderly care community, reduced the pressure on service personnel, improved the level of intelligent and personalized services, and promptly discovered environmental abnormalities, ensuring the safety of the elderly.

✦ Generated by Eureka AI based on patent content.

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Abstract

The utility model discloses a meal delivery service system, comprising a camera device arranged in a target catering place and used for collecting image information of the target catering place; the server is connected with the camera device and is configured to receive image information sent by the camera device, and the image information is used for determining vacancy information of the target dining place; the meal delivery equipment is provided with an operation screen and a meal delivery structure used for placing meals, the operation screen is in communication connection with the server, and the operation screen is used for displaying the vacancy information issued by the server. The system provides smoother and more convenient meal delivery service for the user.
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Description

Technical Field

[0001] The utility model relates to the technical field of robots, in particular to a meal delivery service system. Background Art

[0002] The trend of population aging is gradually intensifying, the pressure of life is increasing, and the community elderly care services and canteen work are busy. It is of great significance to strengthen the care services and meal delivery services of the elderly community and design the intelligent meal delivery service system and its meal delivery system of the elderly community.

[0003] An intelligent service system for community nursing homes would not only reduce the pressure on service staff but also provide users with smarter, more personalized services. However, existing intelligent meal delivery service systems are relatively limited in practicality, typically only providing single functions such as timely reminders for elderly residents to take medication, delivery of daily necessities, and fall warnings. They cannot also provide seating and meal delivery services for elderly residents in nursing communities. Utility Model Content

[0004] The utility model provides a meal delivery service system, which adopts a camera device to collect image information of a target restaurant in real time, and a meal delivery device displays vacant seat information sent by a server, so that users can check the vacant seats in the target restaurant, which brings convenience to users in selecting seats.

[0005] In order to achieve the above objectives, the technical solutions provided by the embodiments of the present invention are as follows:

[0006] The utility model provides a meal delivery service system, comprising: a camera device, arranged in a target dining place, for collecting image information of the target dining place; a server, connected to the camera device, and configured to receive image information sent by the camera device, wherein the image information is used to determine vacancy information of the target dining place; a meal delivery device, wherein the meal delivery device is provided with an operation screen and a meal delivery structure for placing meals, the operation screen is communicatively connected to the server, and the operation screen is used to display the vacancy information sent by the server.

[0007] Preferably, the food delivery device is a robot, which includes a robot body and a chassis, and the chassis includes two driving wheels, four universal wheels and two auxiliary wheels.

[0008] Preferably, the food delivery device is a robot, and the food delivery structure includes a support platform integrated with the side of the robot; a tray is arranged on the support platform, and the tray is also detachably connected to the support platform through a connecting piece.

[0009] Preferably, the edge of the tray includes a convex surface, the convex surface serves as a side surface of the tray, and the side surface of the tray is in an outwardly turned-up state.

[0010] Preferably, a notch is provided on one side surface of the tray, and the height of the side surface at the notch is lower than the height of the side surface at the non-notch portion.

[0011] Preferably, a circular sink is provided on the surface of the tray.

[0012] Preferably, the operation screen is arranged on the first side of the robot, and the support platform is integrally arranged on the first side of the robot, and the first side is the front of the robot; the vertical height between the support platform and the bottom of the robot is smaller than the vertical height between the operation screen and the bottom of the robot.

[0013] Preferably, the robot further comprises: a sound receiving microphone, wherein the sound receiving microphone is located between the operating screen and the supporting platform.

[0014] Preferably, the operation screen is tilted on the side of the robot, and the tilt angle is an acute angle.

[0015] Preferably, the inclination angle is between 10° and 20°.

[0016] One or more technical solutions provided in the embodiments of this application have at least the following technical effects or advantages:

[0017] The embodiment of the present invention provides a meal delivery service system, which, by setting a camera device at a target dining venue to collect image information of the corresponding venue in real time, the server converts the image information into vacancy information, and the operation screen can display the vacancy information in the dining venue at the current moment, so that the user can view the displayed vacancy information and guide the user. The follow-up control device can also control the meal delivery device to follow the user based on the follow-up instruction initiated by the user. This application collects image information of the target dining venue (such as a canteen in a retirement community) in real time through a camera device, and the meal delivery device displays the vacancy information issued by the server, so that the user can view the vacancy in the target dining venue, solving the problem of the elderly selecting seats and picking up meals. The user can also select a seat to reserve it through the seat selection panel on the interactive screen, which brings convenience to the user in selecting seats. BRIEF DESCRIPTION OF THE DRAWINGS

[0018] In order to more clearly illustrate the technical solutions in the embodiments of the present invention, the following is a brief introduction to the drawings required for use in the description of the embodiments. Obviously, the drawings described below are some embodiments of the present invention. For ordinary technicians in this field, other drawings can be obtained based on these drawings without paying any creative work.

[0019] Figure 1 A schematic structural diagram of a meal delivery service system provided in an embodiment of the utility model;

[0020] Figure 2 A schematic diagram of the distribution of camera devices provided in an embodiment of the utility model;

[0021] Figure 3 A schematic diagram of the structure of the chassis running wheel distribution provided in the embodiment of the utility model;

[0022] Figure 4 A schematic diagram of the structure of a robot provided in an embodiment of the utility model;

[0023] Figure 5 A schematic diagram of the tilt angle of the operating screen of the robot provided in an embodiment of the utility model;

[0024] Figure 6 A schematic diagram of the structure of the connection between the support platform and the robot provided in the embodiment of the utility model;

[0025] Figure 7 A schematic diagram of a microphone for receiving sound provided in an embodiment of the utility model;

[0026] Figure 8 A schematic structural diagram of a tray provided in an embodiment of the utility model.

[0027] Wherein, the reference numerals are respectively:

[0028] Food delivery device 10; server 20; camera device 30; robot body 100; operation screen 101; support platform 102; tray 103; notch 104; circular sink 105; first drawer 106; second drawer 107; radio microphone 108; lifting sensor module 109; opening 110; chassis 200; driving wheel 201; universal wheel 202; auxiliary wheel 203; first sheet metal structure 1021; second sheet metal structure 1001. DETAILED DESCRIPTION

[0029] To make the purpose, technical solutions, and advantages of the embodiments of the present application more clear, the technical solutions in the embodiments of the present invention will be clearly and completely described below in conjunction with the drawings in the embodiments of the present invention. Obviously, the embodiments described are only part of the embodiments of the present invention, not all of the embodiments. Based on the embodiments of the present invention, all other embodiments obtained by ordinary technicians in this field without making creative efforts shall fall within the scope of protection of the present invention.

[0030] It should also be noted that, in the description of this utility model, unless otherwise expressly specified or limited, the terms "disposed" and "connected" should be understood in a broad sense. For example, "connected" can mean a direct connection, an indirect connection through an intermediate medium, or internal communication between two components. Those skilled in the art will understand the specific meanings of these terms in this utility model based on specific circumstances.

[0031] In this document, relational terms such as first and second, etc., are used only to distinguish one entity or operation from another entity or operation, and do not necessarily require or imply any such actual relationship or order between these entities or operations. Moreover, the terms "comprises," "comprising," or any other variations thereof are intended to cover non-exclusive inclusion, such that a process, method, article, or apparatus comprising a series of elements includes not only those elements, but also other elements not explicitly listed, or elements inherent to such process, method, article, or apparatus. In the absence of further limitations, an element defined by the phrase "comprising a ..." does not exclude the presence of additional identical elements in the process, method, article, or apparatus comprising the element.

[0032] It should be noted that the meal delivery service system provided in this application can be applied to a variety of scenarios such as hospital canteens, retirement community canteens, and restaurants. For ease of understanding, the meal delivery service system proposed in this application is described in detail below using the application of the meal delivery service system in a retirement community canteen as an example.

[0033] like Figure 1 As shown, the meal delivery service system provided by the embodiment of the present invention includes: a camera device 30, which is arranged in the target catering place and is used to collect image information of the target catering place; a server 20, which is connected to the camera device 30 and is configured to receive image information sent by the camera device 30, and the image information is used to determine the vacancy information of the target catering place; a meal delivery device 10, and the meal delivery device 10 is provided with an operation screen and a meal delivery structure for placing meals, and the operation screen is communicatively connected to the server 20, and the operation screen is used to display the vacancy information sent by the server.

[0034] Specifically, the camera device 30 may include multiple cameras, which are used to capture the seating information of the entire environment of the elderly community canteen in real time. The multiple cameras are set at fixed positions above the elderly community canteen. For example, the setting of the multiple cameras is as follows: Figure 2 The number of cameras can be set as needed and is not limited in this application.

[0035] The server 20 pre-stores image information of the elderly community canteen when no one is there. The server 20 is in communication with the camera device 30 and can obtain the image information captured by the camera device 30 in real time, and then compare the image information when no one is there with the image information obtained in real time to determine the current vacancy information of the elderly community canteen.

[0036] The server 20 sends the vacant seat information to the meal delivery device 10, and the meal delivery device 10 displays the vacant seat information through the operation screen. The user touches the vacant seat on the operation screen to complete the seat reservation on the meal delivery device 10, and the elderly can determine the direction and location of the vacant seat based on the displayed vacant seat information, saving time for finding a seat.

[0037] In one embodiment, a server 20 is provided on the food delivery device 10. A WiFi module is also provided on the food delivery device 10, and the camera device 30 is connected to the server 20 via WiFi. A seat selection panel is provided within the operating screen. The food delivery device 10 stores information about a map of the retirement community, and the location information on the seat selection panel represents the table number in the retirement community cafeteria.

[0038] Furthermore, the food delivery device 10 is also provided with a following control device, which is connected to the operation screen. The following control device is configured to control the food delivery device 10 to follow the user based on a following instruction initiated by the user.

[0039] In actual application scenarios, the elderly can choose to place their meals at the food counter and place them on the robot's tray, which will then be delivered to the dining area. In addition to delivering meals, the robot can also deliver other daily necessities, such as helping the elderly carry clothes, toiletries, and medications.

[0040] Specifically, the food delivery device 10 may include a camera, and a follow button may be provided on the operation screen. When the user touches the follow button on the operation screen, the food delivery device 10 obtains the follow instruction triggered by the user, obtains the user within a preset distance in front of the robot at the current moment through the camera, and regards the user as the target user to be followed, and follows the target user.

[0041] Of course, in other embodiments, after the elderly touches an empty seat on the operation screen, the meal delivery device 10 may follow the user after obtaining the user's seat selection signal.

[0042] In a specific embodiment, the food delivery device 10 may be a robot, comprising a robot body and a chassis, wherein the following control device is electrically connected to a chassis main control board within the chassis. The following control device may include an ultrasonic sensor, a laser radar, a 3D vision transmitter, a posture sensor, and an anti-collision sensor, all of which are disposed on the chassis. The ultrasonic sensor, laser radar, 3D vision transmitter, posture sensor, and anti-collision sensor are all electrically connected to the chassis main control board.

[0043] The following control device controls the robot to follow the target object. During the following process, the relative posture relationship between the target user and the robot is obtained, and the path of the robot is adjusted based on the relative posture relationship.

[0044] In a specific embodiment, the chassis may include a battery and multiple running wheels, each of which is provided with a hub motor for driving the running wheels, and each of which is provided with a motor encoder, which is electrically connected to the chassis main control board, and the hub motor is electrically connected to the battery.

[0045] It is understood that the autonomous driving chassis is equipped with multiple running wheels, which are driven by the motor encoders on the hub motors, thereby driving the robot to walk. In one embodiment, the chassis may include two drive wheels, four universal wheels, and two auxiliary wheels.

[0046] like Figure 3 As shown, the chassis 200 includes a driving wheel 201 , a universal wheel 202 and an auxiliary wheel 203 , and the driving wheel 201 , the universal wheel 202 and the auxiliary wheel 203 are connected to a motor.

[0047] Specifically, with the front of the robot as the reference surface, a driving wheel 201 is installed on each side of the chassis 200, which drives the robot to move through a motor and an encoder. Two universal wheels 202 are installed on the front and rear of the chassis 200, which control the overall steering of the robot through a motor and an encoder. An auxiliary wheel 203 is installed on the front and rear of the chassis 200 to keep the robot balanced.

[0048] The server 20 can also be electrically connected to the chassis main control board. The server 20 is used to visually identify empty seats. The user selects a seat through the operating system of the operation screen. The robot follows the user to pick up the meal and puts the lunch box into the tray. Under the control of the chassis main control board, the robot follows the user to deliver the lunch box to the selected seat. After the user picks up the meal, he selects the delivery through the operation screen.

[0049] Specifically, if Figure 3As shown, the robot includes an operating screen 101 mounted on the side of the robot; a food delivery mechanism includes a support platform 102 integrated with the side of the robot; and a tray 103 mounted on the support platform 102, which is detachably connected to the support platform 102. The size and shape of the tray 103 match those of the support platform 102.

[0050] In one embodiment, the height of the robot is between 1.15m and 1.35m. Figure 4 As shown, the operation screen 101 can be set on the top of the side of the robot.

[0051] Specifically, the operating screen 101 is electrically connected to the robot's industrial control unit, which is equipped with an operating system and supports touch and voice interaction. Specifically, to address the specific needs of community nursing home services, the robot can perform autonomous following, food ordering and delivery, material transportation, and safety inspection functions. Social entertainment utilizes interactive screen content and voice interaction modules to achieve multimodal human-machine interaction.

[0052] Furthermore, in order to facilitate the interaction between the user and the operation screen 101, as shown in FIG. Figure 5 As shown, the operation screen 101 is tilted on the side of the robot, and the tilt angle is an acute angle, which is better for users in standing and sitting positions to watch and operate, ensuring the best visual effect of viewing and operating.

[0053] Preferably, the inclination angle is between 10° and 20°, for example, the inclination angle is 15°.

[0054] like Figure 5 As shown, the food delivery structure includes a support platform 102 integrally provided with the side of the robot. The support platform 102 protrudes from the side of the robot and is a planar structure extending toward the outside of the robot. Preferably, the angle between the support platform 102 and the vertical plane is a right angle.

[0055] In one embodiment, Figure 6 As shown, the first sheet metal structure 1021 within the support platform 102 is rigidly connected to the second sheet metal structure 1001 within the robot's main body, maintaining a rigid connection between the robot and support platform 102 and providing high load-bearing capacity. Furthermore, the outer shell of the support platform 102 and the robot's housing are integrated into a single piece, further enhancing the robot's load-bearing capacity. Preferably, the first sheet metal structure 1021 is perpendicularly connected to the second sheet metal structure 1001.

[0056] Specifically, the support platform and the operating screen can be set on the same side or different sides of the robot, for example: the support platform and the operating screen are both set on the front of the robot, or the support platform is set on the back of the robot and the operating screen is set on the front of the robot.

[0057] Specifically, tray 103 is detachably connected to support platform 102 via connectors. To increase the contact area between tray 103 and support platform 102 and ensure secure installation, tray 103 utilizes a large-area slot structure for detachable connection with support platform 102. Tray 103 snaps into the support platform via the slots, effectively ensuring multiple connection points between tray 103 and support platform 102 and increasing stability. This tray 103 can be used to deliver meals to the elderly and transport other daily necessities.

[0058] In this application, the tray 103 and the support platform 102 are designed to be separated, so that the tray 103 can be taken out and used independently, and the tray 103 can also be connected to the support platform 102 through a locking position, which increases practicality.

[0059] The tray may be made of plastic or metal, and this application does not limit the specific material.

[0060] Of course, as another optional embodiment, the tray 103 can also be magnetically connected to the support platform 102. Specifically, the tray is made of metal, and magnetic parts are provided in the support platform.

[0061] Further, in order to facilitate taking the tray 103, as Figure 4 As shown, the edge of the tray 103 may further include a convex surface, which serves as a side surface of the tray 103 .

[0062] In one embodiment, the tray 103 may be a rectangular tray 103, one side of which is detachably connected to the robot support platform 102 via a slot structure, and the edges of the other sides of the rectangular tray 103 include convex surfaces, which serve as the side surfaces of the tray 103. It is understood that the height of the side surfaces of the tray 103 can be designed to be convenient for handling, and this application does not limit this.

[0063] like Figure 4 As shown, the sides of the tray 103 can be turned outward, making it easier for the user to remove and install the tray 103 from the support platform 102. In addition, to facilitate the placement of long items, a notch 104 is provided on one side of the tray 103. The height of the side at the notch 104 is lower than the height of the side without the notch 104.

[0064] In one embodiment, a notch 104 is provided on one side of the tray 103, allowing for placement of longer items, such as chopsticks or straws, horizontally facing the robot. For example, the notch 104 is positioned close to the robot. It is understood that the size and side height of the notch 104 can be designed based on actual needs and are not limited in this application.

[0065] Furthermore, a circular sunken platform 105 can be provided on the surface of the tray 103 for placing water cups to maintain the stability of the water cups during transportation and prevent them from moving or spilling. It is understood that the diameter of the circular sunken platform 105 can be designed according to the size of a general water cup and is not limited in this application.

[0066] Of course, as other optional embodiments, the surface of the tray 103 may also include sinks of other shapes, such as square, oval, etc.

[0067] Further, in order to facilitate taking the tray 103, as Figure 8 As shown, there is a hole 110 on the target side of the tray 103 . Preferably, the hole 110 is a rectangular structure, wherein the target side is the two side surfaces perpendicular to the robot body 100 .

[0068] Preferably, the operation screen 101 can be installed on the first side of the robot, and the support platform 102 can be integrated with the first side of the robot, where the first side is the front of the robot. The vertical height between the support platform 102 and the bottom of the robot is less than the vertical height between the operation screen 101 and the bottom of the robot. By installing the support platform 102 on the front of the robot and below the operation screen 101, it is more ergonomic and easier for users to operate.

[0069] It is understood that the support platform 102 can be set at a height in the middle area of the robot, wherein the middle area of the robot can be considered the middle area, so as to be more convenient for users in standing and sitting positions to pick up items. For example, the support platform 102 can be set at 2 / 3 of the height of the robot.

[0070] Furthermore, to facilitate storage and simultaneous delivery of multiple items, the robot may further include a first drawer 106 embedded in the second side of the robot. The drawer is designed to be closed during normal use and opened when in use, thereby reducing the space occupied by the robot.

[0071] In one embodiment, the drawer can be connected to the sheet metal structure of the robot body through a slide rail and opened and closed by pulling.

[0072] In order to facilitate the placement and retrieval of items, Figure 4 As shown, one side panel of the first drawer 106 is higher than the other, with the lower side panel positioned closer to the front of the robot. By designing the drawers with one side higher and the other lower, the side panels closer to the front of the robot are slightly lower (while the back edge is slightly higher, ensuring adequate storage space). This allows for easier access to larger items without them getting stuck on the drawer edges, and also facilitates closing and opening the drawer, making it more ergonomic.

[0073] Furthermore, if Figure 4 As shown, the robot may further include: a second drawer 107, the second drawer 107 is embedded in the third side surface of the robot, wherein the second side surface and the third side surface are opposite surfaces; a side panel height of the second drawer 107 is higher than a side panel height of the other side panel, and the side panel with a lower height is close to the front surface of the robot.

[0074] The drawers are symmetrically installed on both sides of the robot. The drawers are connected to the internal structure of the robot and can be opened and closed by pulling. They can be used for temporary storage for the elderly. They can also be combined with the tray 103 to deliver multiple items at one time, such as the elderly's clothes, toiletries, and medicines. More valuable or fragile items to be transported can also be placed in the drawers to ensure the safety of the items.

[0075] Furthermore, if Figure 3 As shown, the robot further includes a sound pickup microphone 108 , which is located between the operating screen 101 and the supporting platform 102 . The sound pickup microphone 108 can be used for voice interaction.

[0076] In one embodiment, the sound receiving microphone 108 is located directly below the robot screen. The sound receiving microphone 108 includes a plurality of circular holes arranged in a circular rotation shape. Figure 7 For example, the sound receiving microphone is a shape of multiple rows of circular holes arranged in a circular rotation, and each row of circular holes includes multiple circular holes from small to large and from large to small. This shape can effectively ensure the sound receiving effect of the robot.

[0077] Furthermore, in order to realize the automatic following of the robot and realize the abnormality detection alarm function, a lifting sensor module 109 is also designed on the top of the robot body 100 for sensing complex environments.

[0078] In one embodiment, the lifting sensor module 109 includes at least a camera, a human infrared detector, a smoke sensor, and a fire sensor. The lifting sensor module 109 is connected to the internal structure of the robot body and the industrial control electromechanical system, and performs real-time detection of the environment by integrating multiple sensors. For example, the camera performs a full-scale scan and shooting of the environment, the smoke sensor and the fire sensor detect the air quality and fire accidents, and when the elderly person falls, the human infrared detector and the camera comprehensively detect the specific situation of the elderly person.

[0079] Among them, the lifting sensor module 109 is equipped with a pitch motor and a lifting motor, which can support the lifting sensor module 109 to perform multi-angle collection of up and down lifting, pitching and left and right viewing, so as to realize the three-dimensional space of the elderly care community environment without blind spots.

[0080] For example, human infrared detectors can detect the situation of the elderly in the environment, and combined with high-definition cameras, they can analyze the elderly's current behavior and posture. Fire sensors and smoke sensors can detect abnormal conditions in the environment, such as fires and other dangerous situations. The camera will conduct secondary confirmation and send data back to the robot's main control board, so that the robot can provide rescue or alarm.

[0081] In this embodiment, if Figure 3 As shown, the robot may include a robot body 100 and a chassis 200. The robot body 100 is installed on the chassis 200 and can support the product to automatically travel and perform tasks.

[0082] In one embodiment, the chassis 200 is in the shape of a cylinder with wheels, and the robot body 100 is in the shape of a cone with a diameter gradually decreasing from bottom to top, with a smaller diameter at the top to ensure that the center of gravity of the robot body 100 is at the bottom.

[0083] Autonomous following uses the robot's multiple sensors to collect data on its movement space and the location information of the target person, collects and analyzes the data, and decides the robot's path of action. The camera tracks the target person through real-time monitoring, and the lidar and ultrasonic radar of the chassis 200 accurately maintain a safe distance from obstacles, ensuring that the robot autonomously follows the user to provide service.

[0084] Furthermore, in order to realize emergency stop control of the robot in an emergency, an emergency stop button (not shown in the figure) can also be installed on the back of the robot body 100, and the emergency stop button is electrically connected to the main control board of the chassis 200.

[0085] Specifically, when the emergency stop button is pressed, the main control board controls the motor and the driving wheel 201, and the robot stops moving when an emergency occurs.

[0086] In this embodiment, the robot chassis 200 may also include a speaker (not shown). A microphone 108 is designed and installed below the operating screen 101 as a sound receiving device, and a speaker is installed as a playback device. Both are electrically connected to the industrial computer. The operating screen 101 is electrically connected to the industrial computer and speaker of the robot chassis 200, respectively, to support touch interaction and voice interaction.

[0087] Specifically, the robot's operating screen 101, the receiving microphone 108 and the speaker of the robot chassis 200 are all electrically connected to the industrial computer. The voice content can be input into the industrial computer through the receiving microphone 108 for recognition and feedback. At the same time, the industrial computer operating system is connected to the screen for touch interaction, and the screen displays the user's interactive interface.

[0088] The interactive screen and interactive interface design content provide elderly users with ordering and delivery functions as well as social entertainment functions. The elderly can order according to their needs, and the robot delivers the food to the elderly's dining table through the tray 103. Using the operation screen 101, the radio microphone 108, and the speaker device, the elderly can call up the social entertainment section content in the interactive system through touch interaction and voice interaction during their leisure time for entertainment.

[0089] The meal delivery service system provided by the present invention can realize: safety detection function, the robot integrates multiple sensors to detect the environment in real time, analyzes and processes the quality, image, and abnormal conditions of the environment, such as high-definition cameras can perform all-round scanning and shooting of the environment, smoke sensors and fire sensors can detect air quality and fire and other unexpected situations, and human infrared detectors and cameras can detect whether the elderly have fallen accidentally. When the robot analyzes the data and confirms the occurrence of the situation, it will immediately report it to the management personnel for rescue and service.

[0090] In terms of daily social entertainment for community elderly care users, based on the preferences of elderly users, the robot interaction interface system has set up content sections including chess and card games, film and television operas, calligraphy courses, and music videos. The elderly can use touch screen interaction or voice interaction to control the content, such as opening chess and card games, playing film and television operas, etc. The screen angle is slightly tilted upward to meet the needs of the elderly when watching in a standing or sitting posture.

[0091] The beneficial effects of this meal delivery service system include at least: safety inspection and seat selection for meal delivery. Safety inspection is a deep integration of robots and intelligent environment equipment in the retirement community. When the robot receives an abnormal signal, it will go to the location of the abnormality and confirm the actual situation through fire sensors and smoke sensors and feedback the information to emergency contacts and background administrators. Emergency contacts and retirement community managers can choose to turn on the camera to understand the actual situation and take further measures, ensuring timely response when an accident occurs and protecting the lives of the elderly.

[0092] This utility model addresses the technical issues of busy community nursing homes, which make it difficult for elderly residents to select seats and pick up meals, as well as their difficulty in promptly detecting dangerous environmental changes. The meal delivery service system includes a robot and a camera. The camera displays seat information in real time. A meal delivery tray is installed in the robot's body. The robot follows the user to pick up and pick up meals, and then follows the user to their selected seat, providing smoother and more convenient meal delivery service. The robot also includes a sensor module, a body, an interactive large screen, drawer storage compartments, and a chassis. The sensor module includes a camera, a human detection sensor, a fire sensor, and a smoke sensor. When an accident such as a fall occurs in the community nursing home, the camera automatically activates and performs a visual search, allowing community management personnel to confirm the situation and take appropriate measures, ensuring a timely response to the incident. As elderly residents in the community nursing home engage in daily activities, the human detection sensor detects any abnormal movements and promptly reports back to the backend. When the robot receives a signal of an environmental anomaly, it travels to the location of the anomaly and uses the fire and smoke sensors to confirm the actual situation and report this information back to the backend. Through the use of multiple sensors, timely detection of dangers in the elderly’s living environment is ensured, while the problem of the elderly choosing seats and picking up meals is solved, and the busy service situation of community nursing centers is improved.

[0093] To sum up, this embodiment provides a meal delivery service system. This meal delivery robot system provides intelligent seat selection and meal delivery functions for community nursing homes through fixed cameras, multiple sensors and actuators, which reduces the pressure on service personnel while also providing users with intelligent and personalized service methods.

[0094] It should be noted that, in the above embodiments, the description of each embodiment has its own focus. For parts that are not described in detail in a certain embodiment, reference can be made to the relevant descriptions of other embodiments.

[0095] Although the preferred embodiments of the present invention have been described, those skilled in the art may make additional changes and modifications to these embodiments once they have learned the basic creative concept. Therefore, the appended claims are intended to be interpreted as including the preferred embodiments and all changes and modifications that fall within the scope of the present invention.

[0096] Obviously, those skilled in the art may make various modifications and variations to the present invention without departing from the spirit and scope of the present invention. Thus, if such modifications and variations fall within the scope of the claims of the present invention and their equivalents, the present invention is intended to include such modifications and variations.

Claims

1. A meal delivery service system, characterized in that: include: A camera device is placed in the target dining place and is used to collect image information of the target dining place; a server connected to the camera device and configured to receive image information sent by the camera device, wherein the image information is used to determine vacancy information of the target dining place; A meal delivery device is provided with an operation screen and a meal delivery structure for placing meals, the operation screen is communicatively connected to the server, and the operation screen is used to display the vacancy information sent by the server.

2. The system according to claim 1, wherein The food delivery device is a robot, which includes a robot body and a chassis. The chassis includes two driving wheels, four universal wheels and two auxiliary wheels.

3. The system according to claim 1, wherein: The food delivery device is a robot, and the food delivery structure includes a support platform integrated with the side of the robot; And a tray is arranged on the supporting platform, and the tray is detachably connected to the supporting platform.

4. The system according to claim 3, wherein: The edge of the tray includes a convex surface, which serves as a side surface of the tray. The side surface of the tray is in an outwardly turned-up state.

5. The system according to claim 4, wherein: A notch is provided on one side surface of the tray.

6. The system according to claim 3, wherein: A circular sink is provided on the disk surface of the tray.

7. The system according to claim 3, wherein: The operation screen is arranged on a first side surface of the robot, and the support platform is integrally arranged on the first side surface of the robot, where the first side surface is the front surface of the robot; The vertical height between the support platform and the bottom of the robot is smaller than the vertical height between the operation screen and the bottom of the robot.

8. The system according to claim 7, wherein: The robot further comprises a sound receiving microphone, and the sound receiving microphone is located between the operation screen and the support platform.

9. The system according to claim 3, wherein: The operation screen is tilted on the side of the robot, and the tilt angle is an acute angle.

10. The system according to claim 9, wherein: The inclination angle is between 10° and 20°.