Telephone traffic earphone

Abstract

The utility model discloses a telephone traffic earphone, comprising a flexible headband, two ends of the flexible headband are respectively connected with a first ear hook and a second ear hook, the first ear hook is connected with a first bone conduction sounding unit, and the second ear hook is connected with a second bone conduction sounding unit. The tail end of the first bone conduction sound production unit is connected with an extension microphone with an adjustable direction, the tail end of the second bone conduction sound production unit is provided with a data interface, and the data interface is connected with a telephone traffic host through a data line. Compared with an earmuff type telephone traffic earphone, the bone conduction sound production unit greatly reduces stuffiness caused by long-term wearing of the earmuff type telephone traffic earphone for a user, eliminates health hidden dangers, and is convenient for the user to wear for a long time.

Description

Technical Field

[0001] This utility model relates to the field of call center headsets, and more particularly to a call center headset. Background Technology

[0002] Call center headsets are professional headsets designed specifically for long-duration call environments. They are widely used in call centers, customer service centers, sales teams, and workplaces requiring frequent voice communication. While call center headsets are suitable for professional call scenarios, they also have some drawbacks and limitations.

[0003] Telephone operators need to wear them for extended periods. To block out external noise, the earcups are typically designed to cover the ears. This can lead to a lack of hearing, stuffiness, and sweating in the ears, and the earcups can also harbor bacteria, posing health risks. Current telephone operators' headsets are large and heavy, causing ear or head fatigue during prolonged wear, especially for users unfamiliar with headsets, resulting in extremely poor comfort. Different users have different needs regarding headset size and design; some headsets may not perfectly fit certain head shapes or ear shapes, leading to fit issues. While most telephone operators' headsets are equipped with noise cancellation, their effectiveness may be limited in extremely noisy environments. Utility Model Content

[0004] To address the aforementioned technical problems, this utility model provides a call center headset that solves the problem of poor ventilation in call center headsets.

[0005] This utility model provides a call center headset including a flexible headband, with a first ear hook and a second ear hook connected to each end of the flexible headband. The first ear hook is connected to a first bone conduction sound unit, and the second ear hook is connected to a second bone conduction sound unit. The end of the first bone conduction sound unit is connected to a directional adjustable extension microphone, and the end of the second bone conduction sound unit is provided with a data interface, which is connected to the call center host via a data cable.

[0006] In one embodiment, the first bone conduction sound unit includes a first housing, a first elastic sheet is connected to the inner side of the first housing, the first elastic sheet is connected to a first bone conduction speaker, and the first bone conduction speaker is suspended in a first resonant cavity.

[0007] In one embodiment, the first housing includes a first bottom cover and a first top cover, with a first resonant cavity formed between the first bottom cover and the first top cover, and the outer surface of the first top cover is provided with a first skin-friendly layer that comes into contact with the user's face.

[0008] In one embodiment, the second bone conduction sound unit includes a second housing, a second elastic sheet is connected to the inner side of the second housing, the second elastic sheet is connected to a second bone conduction speaker, and the second bone conduction speaker is suspended in a second resonant cavity.

[0009] In one embodiment, the second housing includes a second bottom cover and a second top cover, with a second resonant cavity formed between the second bottom cover and the second top cover, and the outer surface of the second top cover is provided with a second skin-friendly layer that comes into contact with the user's face.

[0010] In one embodiment, the extended microphone includes a bundle tube, an extended curved tube, a housing, a unidirectional microphone, and a volume button. One end of the extended curved tube is connected to a first bone conduction sound unit through the bundle tube, and the other end of the extended curved tube is connected to the housing. The unidirectional microphone is disposed inside the housing, and the volume button is disposed on the housing.

[0011] In one implementation, the data interface is a TPCY-C interface, a USB interface, or a Lightning interface.

[0012] In one embodiment, a dust plug is provided at the data interface.

[0013] In one embodiment, the clamping force of the flexible headband is 5N-10N.

[0014] In one embodiment, the flexible headband comprises titanium alloy wires and silicone wrapped around the outside of the titanium alloy wires.

[0015] This invention uses a bone conduction sound unit, which significantly reduces the stuffiness caused by long-term use of over-ear headsets compared to over-ear headsets, eliminates health risks, and makes it convenient for users to wear for extended periods.

[0016] Bone conduction speakers are attached to an elastic sheet, which can more effectively transmit energy to the temporal bone of the head and ultimately to the cochlea, reducing the sound leakage problem of bone conduction speakers.

[0017] The flexible headband has a strength between 5N and 10N, making it comfortable for users to wear and suitable for different head shapes. Attached Figure Description

[0018] Figure 1 This is a schematic diagram of the call center headset in one embodiment of the present invention.

[0019] Figure 2 This is a schematic diagram of the structure of the first bone conduction sound unit in another embodiment of the present invention.

[0020] Figure 3This is a schematic diagram of the call center headset in another embodiment of the present invention.

[0021] Figure label:

[0022] 1. Flexible headband; 2. First ear hook; 3. Second ear hook; 4. First bone conduction sound unit; 5. Second bone conduction sound unit; 6. Extended microphone; 7. Data interface; 8. Data cable; 9. Bundle tube; 10. Extended curved tube; 11. Volume button; 12. Housing; 13. PCB board; 14. Spring washer; 15. Elastic sheet; 16. T-iron; 17. Coil; 18. Gasket; 19. Magnet; 20. U-cup; 41. First bottom cover; 42. First top cover; 51. Second bottom cover; 52. Detailed Implementation

[0023] The technical solutions of the present utility model will be clearly and completely described below with reference to the accompanying drawings of the embodiments. Obviously, the described embodiments are only some embodiments of the present utility model, and not all embodiments. Based on the embodiments of the present utility model, all other embodiments obtained by those skilled in the art without creative effort are within the protection scope of the present utility model.

[0024] It should be noted that the following embodiments can be combined where there is no conflict.

[0025] Please see Figure 1 As shown, this utility model provides a call center headset, including a flexible headband 1, a first ear hook 2, and a second ear hook 3. The first ear hook 2 is connected to a first bone conduction sound unit 4, and the second ear hook 3 is connected to a second bone conduction sound unit 5. The two ends of the flexible headband 1 are respectively connected to the first ear hook 2 and the second ear hook 3.

[0026] The first bone conduction sound unit 4 is connected to a directional adjustable extension microphone 6 at its end, and the second bone conduction sound unit 5 is provided with a data interface 7 at its end. The data interface 7 is connected to the call center host via a data cable 8.

[0027] As can be seen from the above, the bone conduction sound unit used in this utility model is equipped with a data interface 7. Through the data interface 7, it can be connected to the call center host to make calls. Compared with the over-ear call center headset that uses a speaker, bone conduction sound output can greatly reduce the stuffiness caused by users wearing over-ear call center headsets for a long time, eliminate health hazards, and make it convenient for users to wear for a long time.

[0028] Furthermore, a skin-friendly layer can be provided on the first bone conduction sound unit 4 and the second bone conduction sound unit 5 to better improve wearing comfort. The skin-friendly layer can be made of silicone.

[0029] Furthermore, the clamping force of the flexible headband 1 can be set to 5N-10N. Wearing test data shows that a clamping force of 5N-10N facilitates comfortable wear and adapts to different head shapes. In some embodiments, the flexible headband 1 comprises titanium alloy wires and silicone wrapped around the outside of the titanium alloy wires.

[0030] like Figure 2 As shown, the basic structures of the first bone conduction sound unit 4 and the second bone conduction sound unit 5 are the same.

[0031] The first bone conduction sound unit 4 includes a first housing, a first elastic sheet is connected to the inner side of the first housing, the first elastic sheet is connected to the first bone conduction speaker, and the first bone conduction speaker is suspended in the first resonant cavity.

[0032] For example, the first housing includes a first bottom cover 41 and a first front cover 42, a first resonant cavity is formed between the first bottom cover 41 and the first front cover 42, and the outer surface of the first front cover 42 is provided with a first skin-friendly layer that comes into contact with the user's face.

[0033] The second bone conduction sound unit 5 includes a second housing, a second elastic sheet is connected to the inner side of the second housing, the second elastic sheet is connected to the second bone conduction speaker, and the second bone conduction speaker is suspended in the second resonant cavity.

[0034] For example, the second housing 12 includes a second bottom cover 51 and a second front cover 52, a second resonant cavity is formed between the second bottom cover 51 and the second front cover 52, and the outer surface of the second front cover 52 is provided with a second skin-friendly layer that comes into contact with the user's face.

[0035] Please see Figure 2 , Figure 2 This is a schematic diagram of the structure of the first bone conduction sound unit 4 and the second bone conduction sound unit 5. Both bone conduction sound units include a PCB board 13, a spring washer 14, an elastic sheet 15, a T-iron 16, a coil 17, a gasket 18, a magnet 19, and a U-cup 20. One side of the elastic sheet 15 is connected to the bone conduction speaker composed of the T-iron 16, coil 17, gasket 18, magnet 19, and U-cup 20, and the other side of the elastic sheet 15 is connected to the cover of the first bone conduction sound unit 4 or the second bone conduction sound unit 5.

[0036] For example, the elastic sheet of the first bone conduction sound generating unit 4 is connected to the first cover 42 of the first bone conduction sound generating unit 4, and the elastic sheet of the second bone conduction sound generating unit 5 is connected to the first cover 42 of the second bone conduction sound generating unit 5. The bone conduction speaker of the first bone conduction sound generating unit 4 is suspended in the resonant cavity formed by the first shell of the first ear hook 2, and the bone conduction speaker of the second bone conduction sound generating unit 5 is suspended in the resonant cavity formed by the second shell of the second ear hook 3.

[0037] The structural difference between the first bone conduction sound unit 4 and the second bone conduction sound unit 5 is that the first bone conduction sound unit 4 is connected to the extension microphone 6; the second bone conduction sound unit 5 is provided with a data interface 7, which is connected to a data cable 8.

[0038] In some embodiments, the data interface 7 is a TPCY-C interface, a USB interface, or a Lightning interface.

[0039] In some embodiments, a dust plug is provided at the data interface 7.

[0040] Please continue reading. Figure 3 The extended microphone 6 includes a bundle tube 9, an extended curved tube 10, a housing 12, a unidirectional microphone, and a volume button 11. One end of the extended curved tube 10 is connected to the first bone conduction sound unit 4 through the bundle tube 9, and the other end of the extended curved tube 10 is connected to the housing 12. The unidirectional microphone is located inside the housing 12, and the volume button 11 is located on the housing 12.

[0041] In an embodiment of the present invention, the bone conduction speakers of the first bone conduction sound unit 4 and the second bone conduction sound unit 5 are connected to an elastic sheet, which can more effectively transmit the energy to the temporal bone of the head and finally to the cochlea, thereby reducing the sound leakage problem of the bone conduction speaker.

[0042] As described above, this invention employs a bone conduction sound unit, which significantly reduces the stuffiness and heat associated with prolonged use of over-ear headsets compared to over-ear headsets, eliminating health risks and allowing for convenient long-term wear. In this invention, the bone conduction speaker is connected to an elastic plate, enabling more effective transmission of energy to the temporal bone of the head and ultimately to the cochlea, reducing sound leakage issues associated with bone conduction speakers. The flexible headband in this invention has a tension between 5N and 10N, ensuring comfortable wear and adaptability to different head shapes.

[0043] The above embodiments are only used to illustrate the technical solutions of this utility model, and are not intended to limit it. Although this utility model has been described in detail with reference to the foregoing embodiments, those skilled in the art should understand that modifications can still be made to the technical solutions described in the foregoing embodiments, or equivalent substitutions can be made to some of the technical features. Such modifications or substitutions do not cause the essence of the corresponding technical solutions to deviate from the spirit and scope of the technical solutions of the embodiments of this utility model.

Claims

1. A call center headset, characterized in that, The device includes a flexible headband, with a first ear hook and a second ear hook connected to its two ends respectively. The first ear hook is connected to a first bone conduction sound unit, and the second ear hook is connected to a second bone conduction sound unit. The end of the first bone conduction sound unit is connected to a directional adjustable extension microphone, and the end of the second bone conduction sound unit is provided with a data interface. The data interface is connected to the call center host via a data cable. The first bone conduction sound unit includes a first housing, a first elastic sheet is connected to the inner side of the first housing, the first elastic sheet is connected to a first bone conduction speaker, and the first bone conduction speaker is suspended in a first resonant cavity. The second bone conduction sound unit includes a second housing, a second elastic sheet is connected to the inner side of the second housing, the second elastic sheet is connected to the second bone conduction speaker, and the second bone conduction speaker is suspended in the second resonant cavity.

2. The call center headset according to claim 1, characterized in that, The first housing includes a first bottom cover and a first top cover, with a first resonant cavity formed between the first bottom cover and the first top cover, and a first skin-friendly layer that comes into contact with the user's face on the outer surface of the first top cover.

3. The call center headset according to claim 1, characterized in that, The second housing includes a second bottom cover and a second top cover, with a second resonant cavity formed between the second bottom cover and the second top cover, and a second skin-friendly layer on the outer surface of the second top cover that comes into contact with the user's face.

4. The call center headset according to claim 1, characterized in that, The extended microphone includes a bundle tube, an extended curved tube, a housing, a unidirectional microphone, and a volume button. One end of the extended curved tube is connected to the first bone conduction sound unit through the bundle tube, and the other end of the extended curved tube is connected to the housing. The unidirectional microphone is located inside the housing, and the volume button is located on the housing.

5. The call center headset according to claim 1, characterized in that, The data interface can be a TPC Cy-C interface, a USB interface, or a Lightning interface.

6. The call center headset according to claim 5, characterized in that, A dust plug is provided at the data interface.

7. The call center headset according to claim 1, characterized in that, The clamping force of the flexible headband is 5N-10N.

8. The call center headset according to claim 7, characterized in that, The flexible headband comprises titanium alloy wires and silicone wrapped around the outside of the titanium alloy wires.

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