CONCEPT FOR SUPPLYING HIGHLY AUTOMATED OR AUTONOMOUS TRANSPORTATION VEHICLES

Description

[0001] The present invention relates to a concept for supplying highly automated or autonomous means of transportation. The invention relates in particular to a device for supplying highly automated or autonomous means of transportation and to a method and a device for operating such a device.

[0002] In the future, an increasing share of passenger and freight transport will be handled by highly automated or autonomous vehicles. Operators of these vehicles, particularly fleet operators and mobility service providers, rely on highly efficient and seamlessly integrated service to ensure long operating times and high quality at the lowest possible cost. While motor vehicles will be the primary mode of transport, the use of boats, drones, airplanes, and helicopters, especially personal air vehicles (PAVs), is also expected. Additionally, micromobility concepts currently under development utilize, among other things, microcars and self-driving platforms.

[0003] Currently, vehicle services are separated and generally offered by external providers. For example, there are car washes or portal car washes for exterior vehicle cleaning, while there are separate providers for manual interior cleaning. Charging, in turn, is done via publicly accessible or private charging stations. Manual modifications, maintenance, and repairs are carried out by workshops.

[0004] Only in motorsport is it common to carry out various services bundled together as part of a pit stop, as described, for example, in the Wikipedia entry "Pit stop" (https: / / en.wikipedia.org / w / index.php?title=Pit_stop&oldid=839880211) or in the book "Formula One Racing for Dummies" by Jonathan Noble (ISBN 978-0-7645-7015-5).

[0005] Against this background, DE 199 37 243 C1 describes a device for the automated refueling and tire changing of racing cars. A racing car first drives onto a movable platform in the ground, which is then precisely aligned relative to a refueling system and wheel-changing equipment by means of electronic controls. After alignment, the racing car is automatically refueled. The wheels are also changed.

[0006] German patent DE 10 2008 055 881 A1 describes a device for the automatic charging of fully or partially electric vehicles by means of autonomous vehicle movement and an automated charging process. The vehicle drives autonomously from a transfer area to a charging station, where it is automatically connected to a charging contact. The charging process can be combined with a regular or sensor-triggered washing process, robotic cleaning, or an automated optical and vehicle inspection.

[0007] German patent DE 10 2012 024 865 A1 describes a device for filling a vehicle's energy storage system with an operating resource using a filling robot separate from the vehicle. For filling, wireless communication is first initiated between a control system of the vehicle and the filling robot. Subsequently, data is transmitted at least unidirectionally between the filling robot and the control system. Based on this data, the vehicle is then autonomously positioned in a filling position at the filling robot by means of the control system.

[0008] The article "Car2Go of the Future" from Autobild (https: / / www.autobild.de / artikel / smart-vision-eq-fortwo-test-und-infos-12497631.html) describes the concept of an autonomous vehicle for car-sharing services. The vehicle is designed to pick up a user at their location. A robot handles cleaning, maintenance, and charging.

[0009] DE 10 2016 001 907 A1 describes a method for operating a navigation system comprising a vehicle and an external computing unit. In this method, a vehicle-mounted navigation unit determines a route segment sequence, comprising at least one route segment, from road network data transmitted by the computing unit, which describes route segments of a road network. The route segment sequence is required to reach a destination position from a starting position. The navigation unit checks the traversability of the route segment sequence for the vehicle, taking into account route segment information transmitted by the computing unit upon request from the navigation unit, and determines a navigation route derived from a route segment sequence that has been verified as traversable.

[0010] WO 2018 / 024336 A1 describes a vehicle maintenance system. The system comprises a vehicle maintenance unit and a control unit, whereby vehicles can be brought to and removed from the vehicle maintenance unit, and the control unit is designed for communication with non-user-driven vehicles. A vehicle maintenance order, containing information about the vehicle's maintenance, can be stored in the control unit for each vehicle. Depending on the vehicle maintenance order, the vehicles can be treated at the vehicle maintenance unit.

[0011] DE 103 22 765 A1 describes an automated freight forwarding yard for autonomously driving vehicles, comprising a drop-off station for handing over a vehicle manually driven to the drop-off station by a driver to the freight forwarding yard, where vehicle data is transmitted to a control computer of the freight forwarding yard, an unloading station for unloading the vehicle driven there based on the vehicle data, a maintenance station for maintaining the vehicle driven there based on the vehicle data, a loading station for loading the vehicle driven there based on the vehicle data, and a pick-up station for handing over the vehicle driven there to the driver based on the vehicle data.

[0012] One objective of the invention is to provide solutions for supplying highly automated or autonomous means of transport that are tailored to the high degree of automation of these means of transport.

[0013] This problem is solved by a device having the features of claim 1, by a method for operating such a device according to claim 8, and by a device for operating such a device according to claim 10. Preferred embodiments of the invention are the subject of the dependent claims.

[0014] According to a first aspect of the invention, a device for supplying highly automated or autonomous means of transportation comprises: a recording device configured to accommodate at least one highly automated or autonomous means of transport; a communication unit configured to exchange data with the highly automated or autonomous means of transport and with a backend of a fleet operator or an operator of the device, wherein the data exchanged with the highly automated or autonomous means of transport includes data for positioning the highly automated or autonomous means of transport within the device; and at least one automated service unit configured to perform service operations for the highly automated or autonomous means of transport; wherein at least one automated service unit is a stationary washing portal and the positioning data cause the highly automated or autonomous means of transport to move autonomously forwards and backwards through the washing portal.

[0015] According to another aspect of the invention, a computer-implemented method for operating a device according to the invention comprises the following steps: Transmitting positioning data to a highly automated or autonomous vehicle; receiving data on service measures to be carried out; carrying out the service measures; and transmitting data for billing the service measures carried out to a backend or to the highly automated or autonomous vehicle; wherein at least one automated service unit is a stationary washing portal and the positioning data cause the highly automated or autonomous means of transport to move autonomously forwards and backwards through the washing portal.

[0016] According to another aspect of the invention, a computer-readable storage medium contains instructions which, when executed by a computer, cause the computer to perform the following steps to operate a device according to the invention: Transmitting positioning data to a highly automated or autonomous vehicle; receiving data on service measures to be carried out; carrying out the service measures; and transmitting data for billing the service measures carried out to a backend or to the highly automated or autonomous vehicle; wherein at least one automated service unit is a stationary washing portal and the positioning data cause the highly automated or autonomous means of transport to move autonomously forwards and backwards through the washing portal.

[0017] The term "computer" is to be understood broadly. In particular, it also includes workstations, distributed systems, and other processor-based data processing devices.

[0018] According to another aspect of the invention, a device for operating a device according to the invention comprises: a computing unit configured to determine data for positioning a highly automated or autonomous means of transport, to evaluate data on service measures to be carried out, and to determine data for billing the service measures performed; an interface configured to transmit the positioning data to the highly automated or autonomous means of transport, to receive the data on the service measures to be carried out, and to transmit the data for billing the service measures performed to a backend or to the highly automated or autonomous means of transport; and a control unit configured to initiate the execution of the service measures; wherein at least one automated service unit is a washing portal and the positioning data cause the highly automated or autonomous means of transport to move autonomously forwards and backwards through the washing portal.

[0019] According to the invention, various services are offered in a highly automated and fully integrated manner within a single device. The service devices serve as central points of contact for all service measures that need to be performed on highly automated or autonomous vehicles. Parallelizing or consolidating services at one location leads to time savings, resulting in faster availability of the vehicles and improved scheduling. The integrated system also requires less space and personnel than separate facilities, leading to further cost savings. The device according to the invention is particularly advantageous for fleet operators, as no dedicated infrastructure is required. Instead, this is provided centrally. This gives the fleet operator greater flexibility. The device can also be networked with the fleet operator's fleet management system.In this way, an optimal spatial or temporal distribution of the various means of transport of a fleet operator to different supply facilities can be achieved.

[0020] The described solution is also advantageous for private customers. For example, the vehicle in question can autonomously access the device at night. It will then be available to the customer again the following morning after the service work has been completed.

[0021] The exchange of positioning data simplifies the precise positioning of the moving device within the apparatus, as it allows for the use of sensors adapted to the specific task, whose capabilities extend beyond those of the moving device itself. This positioning data can range from rough position information, such as simply indicating which of several existing positions should be located, to precise absolute or relative position data or instructions for required maneuvers.

[0022] Preferably, the manufacturer of the system is also the operator. However, it is equally possible for the system to be operated by a fleet operator or a manufacturer of means of transport.

[0023] Service measures can include, for example, one or more of the following: supplying the highly automated or autonomous means of transport with energy or operating materials, cleaning the highly automated or autonomous means of transport, maintenance or repair of the highly automated or autonomous means of transport, changing a configuration of the highly automated or autonomous means of transport, carrying out an inspection of the highly automated or autonomous means of transport, and supplying the highly automated or autonomous means of transport with consumables or material temporarily remaining in the means of transport.

[0024] According to one aspect of the invention, the communication unit is set up to exchange data with the highly automated or autonomous means of transport regarding service measures to be carried out.

[0025] By exchanging data on required service measures, it is easy to determine which service measures should be performed on the device. The means of transport can, for example, issue clear instructions that a service measure should be carried out, or it can simply provide data that the device uses to independently determine which service measures should be performed. Hybrid approaches combining both methods are also possible. The device can also utilize its own sensors to identify the two or more service units that need to be performed.

[0026] According to one aspect of the invention, the communication unit is set up to exchange data with the backend regarding service measures to be carried out, data for billing of service measures or data for usage planning of the device.

[0027] The device can also obtain information about the required service measures directly from the fleet operator's backend or from the device operator's backend. In this case, it is not necessary for the vehicle itself to provide this information. This approach is particularly advantageous when the device is directly or indirectly connected to the fleet operator's fleet management system.

[0028] Billing data can also be exchanged in this way, meaning that the device operator and the fleet operator are always fully informed about the generated revenue and incurred costs. The billing data can also be transmitted to the highly automated or autonomous vehicle. Various payment models are possible for using the device. For example, a one-time payment per use can be agreed upon, but service contracts with weekly, monthly, or annual billing are particularly advantageous.

[0029] The exchange of data for utilization planning is advantageous for both the fleet operator and the equipment operator. For example, the fleet operator can transmit information about which service measures are required for which vehicles and at what time, allowing the equipment operator to plan the necessary resources and materials. Conversely, the fleet operator can be informed when which equipment is available, whether any service units are out of service, how long the required time will be, and so on. This information exchange enables high utilization of the equipment, efficient execution of service measures, and consequently, high availability of the vehicles.

[0030] According to one aspect of the invention, the device includes a service robot as at least one additional service unit. While it may be advantageous in certain markets to forgo the use of service robots, at least partially, their use significantly increases processing speed. Furthermore, the use of service robots enables the device to operate around the clock.

[0031] According to one aspect of the invention, light barriers ensure that no persons are inside the device. This measure makes it possible to use cost-effective service robots that are not designed for interaction with people.

[0032] According to one aspect of the invention, the device has a modular design. This allows for the easy addition of new services, the provision of extra service units, or the discontinuation of less frequently requested services. Furthermore, individual modules can be upgraded to the latest standards, for example, for more efficient resource utilization, without having to shut down the entire device. The same applies to the maintenance or repair of individual service units.

[0033] According to one aspect of the invention, the device is adapted to highly automated or autonomous vehicles from a single manufacturer. In particular, the device can also be adapted to a specific vehicle or family of vehicles. For example, the development of the device can be synchronized with the development of the vehicles. A solution specifically tailored to the group's products ensures high service quality for the system. Furthermore, the development costs of the device are reduced, as the device does not have to cope with the different designs of vehicles from different manufacturers.

[0034] According to one aspect of the invention, the means of transport is a motor vehicle, a watercraft, or an aircraft. The solution according to the invention is particularly advantageous in connection with motor vehicles, which are widely used and require relatively extensive maintenance. In addition, the concept can also be used for boats, drones, airplanes, and helicopters, especially personal aircraft, as well as micromobility concepts that utilize microcars and self-driving platforms.

[0035] Further features of the present invention will become apparent from the following description and the attached claims in conjunction with the figures. Fig. 1 schematically shows a device for servicing highly automated or autonomous vehicles; Fig. 2 schematically shows a method for operating a device for servicing highly automated or autonomous vehicles; Fig. 3 shows a first embodiment of a device for operating a device for servicing highly automated or autonomous vehicles; Fig. 4 shows a second embodiment of a device for operating a device for servicing highly automated or autonomous vehicles; Fig. 5 schematically shows a preferred embodiment of a device for servicing highly automated or autonomous vehicles; Fig. 6 schematically shows the charging and cleaning of a vehicle; Fig. 7 schematically shows the changing of the configuration and the replacement of a wheel of the vehicle; and Fig. 8 schematically shows the repair of the windshield of the vehicle.

[0036] To better understand the principles of the present invention, embodiments of the invention are explained in more detail below with reference to the figures, using a motor vehicle as an example of a means of transport. It is understood that the invention is not limited to these embodiments and that the described features can also be combined or modified without departing from the scope of protection of the invention as defined in the appended claims.

[0037] Fig. 1 Figure 10 schematically shows a device 10 for supplying highly automated or autonomous means of transport 50. In this example, the highly automated or autonomous means of transport 50 is a motor vehicle. The device 10 has a receptacle 11 for at least one highly automated or autonomous means of transport 50. The receptacle 11 can, for example, be a work platform, as shown in Figure 10. Fig. 1The mounting 11 can also be designed differently, e.g., as a roller test stand or simply as a standing surface, possibly with markings for positioning the means of transport 50. The device 10 has a communication unit 12, which serves to exchange data AD, GS, NP, POS with the highly automated or autonomous means of transport 50 and with a backend 13 of a fleet operator or a backend 14 of an operator of the device 10. In particular, the communication unit 12 can exchange POS data with the highly automated or autonomous means of transport 50 for positioning the highly automated or autonomous means of transport 50 in the device 10 or GS data for service measures to be carried out.The data exchange with the fleet operator's backend 13 or the operator's backend 14 of the device 10 can include data GS for service measures to be carried out, data AD for billing service measures, or data NP for usage planning of the device 10. Furthermore, the device 10 has at least one service unit 15 for carrying out service measures for the highly automated or autonomous means of transport 50. (See example in...) Fig. 1These are service units 15 for external cleaning in the entry area of ​​the device 10, a service unit 15 arranged at the end of the receptacle 11 for refueling or charging, and another service unit 15 for carrying out maintenance work. Of course, other or additional service units 15 can also be provided, for example, for internal cleaning, repairs, configuration changes, checks, or the supply of consumables or materials temporarily remaining in the means of transport. To simplify maintenance or adaptation of the device 10, it can be designed modularly. Preferably, the service units 15 are provided in the form of service robots. Light barriers can be used to ensure that no persons are inside the device 10.

[0038] Fig. 2Figure 40 schematically shows a method for operating a device for servicing highly automated or autonomous vehicles. In a first step, data for positioning are transmitted to a highly automated or autonomous vehicle. Additionally, data on service measures to be performed are received. This data can be provided directly by the vehicle. However, it can also be provided by a backend of a fleet operator or a backend of the device operator. After the vehicle has been correctly positioned, the determined service measures are carried out. Finally, data for billing the performed service measures are transmitted to the backend of the fleet operator, the backend of the device operator, or to the vehicle itself.

[0039] Fig. 3Figure 1 shows a simplified schematic representation of a first embodiment of a device 20 for operating a device for servicing highly automated or autonomous vehicles. The device 20 has a processing unit 22 that determines POS data for positioning a highly automated or autonomous vehicle, evaluates GS data on service measures to be performed, and determines AD data for billing the service measures performed. The POS data for positioning is transmitted to the highly automated or autonomous vehicle via an interface 21. The interface 21 is also used to receive the GS data on the service measures to be performed and to transmit the AD data for billing the service measures performed to a backend or to the highly automated or autonomous vehicle.The backend also allows for the exchange of NP data for device usage planning. A control unit 23 initiates the execution of service measures based on the determined service measures.

[0040] The computing unit 22 and the control unit 23 can be controlled by a control unit 24. Settings of the computing unit 22, the control unit 23, or the control unit 24 can be changed via a user interface 26. The data generated in the device 20 can be stored in a memory 25 of the device 20 as needed, for example, for later evaluation or for use by the components of the device 20. The computing unit 22, the control unit 23, and the control unit 24 can be implemented as dedicated hardware, for example, as integrated circuits. Of course, they can also be partially or completely combined or implemented as software running on a suitable processor, such as a GPU or a CPU.

[0041] Fig. 4Figure 1 shows a simplified schematic representation of a second embodiment of a device 30 for operating a device for supplying highly automated or autonomous means of transport. The device 30 has a processor 32 and a memory 31. For example, the device 30 is a computer or a control unit. Instructions are stored in the memory 31 which, when executed by the processor 32, cause the device 30 to perform the steps according to one of the described methods. The instructions stored in the memory 31 thus embody a program executable by the processor 32, which implements the method according to the invention. The device 30 has an input 33 for receiving information, in particular data GS for service measures to be carried out.Data generated by processor 32, in particular POS data for positioning the means of transport and AD data for billing the services performed, are provided via output 34. They can also be stored in memory 31. Input 33 and output 34 can be combined into a bidirectional interface.

[0042] The processor 32 can comprise one or more processor units, such as microprocessors, digital signal processors, or combinations thereof.

[0043] The memory elements 25, 31 of the described embodiments can have both volatile and non-volatile memory areas and can include a wide variety of storage devices and storage media, for example hard disks, optical storage media or semiconductor memory.

[0044] A preferred embodiment of the invention will now be described with reference to the Figures 5 to 8will be described in more detail.

[0045] Fig. 5Figure 10 schematically shows a device 10 for servicing highly automated or autonomous vehicles 50. The device 10 is designed as a stand-alone solution and, in this example, comprises three service units 15. A first service unit 15 enables the exterior cleaning of the vehicle 50. A second service unit 15, designed as a service robot, cleans the interior of the vehicle 50. This second service unit 15 can also perform other service tasks, such as changing the configuration or supplying consumables or materials temporarily remaining in the vehicle, by means of a device swap. A third service unit 15 is used to charge the vehicle 50. Preferably, a high charging power is provided to achieve a short charging time.By using electricity from renewable sources and environmentally friendly cleaning processes, a high level of sustainability can be achieved by device 10.

[0046] Which service measures should be carried out can be determined, for example, by exchanging data with a backend system of a fleet operator or the operator of device 10. Specific service measures can be commissioned, or instructions can be given to have device 10 determine necessary or appropriate service measures. Alternatively, the vehicle 50 can also provide information about service measures to be carried out. This can again be done by the vehicle 50 commissioning specific service measures. Access to vehicle data can also be granted, for example, data from the fault memory, information on the charge level or mileage, etc., from which device 10 then determines the service measures to be carried out. Finally, device 10 can also determine the service measures to be carried out using its own sensors, for example, by detecting certain parameters.Optical sensors detect contamination of the vehicle 50 or any damage.

[0047] Fig. 6 Figure 1 schematically shows a module for charging and cleaning a motor vehicle, which can be used in a device 10 for supplying highly automated or autonomous motor vehicles 50. As already mentioned with reference to Fig. 5Three service units 15 are described. The first service unit 15 enables exterior cleaning of the vehicle 50. The second service unit 15, designed as a service robot, cleans the interior of the vehicle 50, and the third service unit 15 performs a charging process. Cleaning and charging of the vehicle 50 can be carried out once or several times a day, depending on requirements. For the exterior cleaning of the vehicle 50, it is intended that the first service unit 15, i.e., the washing portal, does not move relative to the vehicle 50, but rather the vehicle 50 moves autonomously forwards and backwards through the washing portal. In this way, the technology required for the washing portal is significantly reduced, as it remains stationary, and the technology already present in the vehicle 50 is used for the relative movement.

[0048] Fig. 7Figure 1 schematically shows a module for changing the configuration of the vehicle 50 and for performing service work, which can be used in a device 10 for servicing highly automated or autonomous vehicles 50. A first service unit 15, designed as a service robot, enables the configuration of the vehicle 50 to be changed, for example, by installing or removing seats depending on its intended use for passenger or goods transport. This service unit 15 can also supply consumables. Examples of consumables include snacks, drinks, magazines, tissues, disinfectants, etc. It can also supply or remove materials temporarily remaining in the vehicle, such as child seats or booster seats. A second service unit 15, also designed as a service robot, enables service work to be carried out according to a service plan.In the example in . Fig. 7 A tire change is due as a service measure. Conversion, refilling with consumables, and service are carried out as needed, e.g., several times a week or month.

[0049] Fig. 8 Figure 1 schematically shows a module for repairing motor vehicles 50, which can be used in a device 10 for servicing highly automated or autonomous motor vehicles 50. A service unit 15, designed as a service robot, enables the repair of minor damage in particular, such as scratches in the paintwork or stone chips in the windows. In the example in Fig. 8 Damage to the windshield of vehicle 50 is being repaired. Repairs are carried out as needed. Since spare parts may need to be kept on hand for this type of service and more complex robotics may be required, it makes sense to offer it only in selected service facilities. Reference symbol list

[0050] 10 Device for servicing autonomous vehicles 11 Recording 12 Communication unit 13 Fleet operator backend 14 Device operator backend 15 Service unit 20 Device 21 Interface 22 Computing unit 23 Control unit 24 Control unit 25 Memory 26 User interface 30 Device 31 Memory 32 Processor 33 Input 34 Output 40 Transmitting positioning data 41 Receiving data for service measures to be carried out 42 Carrying out the service measures 43 Transmitting billing data 50 Vehicle AD Data for billing of service measures GS Data for service measures to be carried out NP Data for usage planning POS Data for positioning

Claims

1. Device (10) for servicing highly automated or autonomous transport means (50), comprising: - a mount (11) configured to receive at least one highly automated or autonomous transport means (50); - a communication unit (12) configured to exchange data (AD, GS, NP, POS) with the highly automated or autonomous transport means (50) and with a backend (13, 14) of a fleet operator or an operator of the device (10), the data (GS, POS) exchanged with the highly automated or autonomous transport means (50) comprising data (POS) for positioning the highly automated or autonomous transport means (50) in the device (10); and - at least one automated service unit (15) configured to perform service measures for the highly automated or autonomous transport means (50); characterized in that the at least one automated service unit (15) is a stationary washing portal and the data (POS) for the positioning cause the highly automated or autonomous transport means (50) to move autonomously forward and backward through the washing portal.

2. Device (10) according to claim 1, wherein the communication unit (12) is configured to exchange, with the highly automated or autonomous transport means (50), data (GS) regarding service measures to be performed.

3. Device (10) according to claim 1 or 2, wherein the communication unit (12) is configured to exchange, with the backend (13, 14), data (GS) regarding service measures to be performed, data (AD) for billing service measures, or data (NP) for usage planning of the device (10).

4. Device (10) according to any of the preceding claims, wherein the service measures comprise one or more of the following measures: supplying the highly automated or autonomous transport means (50) with energy or operating materials, cleaning the highly automated or autonomous transport means (50), performing maintenance on or repairing the highly automated or autonomous transport means (50), changing a configuration of the highly automated or autonomous transport means (50), performing an inspection of the highly automated or autonomous transport means (50), and supplying the highly automated or autonomous transport means (50) with consumables or material temporarily remaining in the transport means.

5. Device (10) according to any of the preceding claims, wherein the device (10) has a service robot as at least one further service unit (15).

6. Device (10) according to any of the preceding claims, wherein light barriers ensure that no persons are inside the device (10).

7. Device (10) according to any of the preceding claims, wherein the device (10) is modular in design.

8. Computer-implemented method for operating a device (10) according to any of claims 1 to 7 for servicing highly automated or autonomous transport means (50), comprising the steps of: - transmitting (40) data (POS) for positioning to a highly automated or autonomous transport means (50); - receiving (41) data (GS) regarding service measures to be performed; - performing (42) the service measures; and - transmitting (43) data (AD) for billing the performed service measures to a backend (13, 14) or to the highly automated or autonomous transport means (50); characterized in that the at least one automated service unit (15) is a stationary washing portal and the data (POS) for the positioning cause the highly automated or autonomous transport means (50) to move autonomously forward and backward through the washing portal.

9. Method according to claim 8, wherein data (NP) for usage planning of the device (10) are exchanged with the backend (13, 14).

10. Device (20) for operating a device (10) according to any of claims 1 to 7 for servicing highly automated or autonomous transport means (50), comprising - a computing unit (22) configured to ascertain data (POS) for positioning a highly automated or autonomous transport means (50), to evaluate data (GS) regarding service measures to be performed, and to ascertain data (AD) for billing the performed service measures; - an interface (21) configured to transmit (40) the data (POS) for the positioning to the highly automated or autonomous transport means (50), to receive (41) the data (GS) regarding the service measures to be performed, and to transmit (43) the data (AD) for the billing of the performed service measures to a backend (13, 14) or to the highly automated or autonomous transport means (50); and - a control unit (23) configured to cause the service measures to be performed (42); characterized in that the at least one automated service unit (15) is a stationary washing portal and the data (POS) for the positioning cause the highly automated or autonomous transport means (50) to move autonomously forward and backward through the washing portal.