Portable terminal and money processing system

Abstract

To provide a portable terminal, etc. that can improve user-friendliness.SOLUTION: A portable terminal 30 includes: a receiving unit that receives information corresponding to a state of a money processing device 10 via wireless communication; an acquisition unit that acquires a portion of data on an electronic instruction manual associated with the information corresponding to the state received by the receiving unit; and a display control unit that causes a display unit to display guidance corresponding to the state received by the receiving unit. The display control unit displays the portion of the data on the electronic instruction manual acquired by the acquisition unit as guidance on the display unit.SELECTED DRAWING: Figure 1

Description

[Technical field]

[0001] The present invention relates to a portable terminal and a currency processing system. [Background technology]

[0002] 2. Description of the Related Art Conventionally, a technique has been proposed for displaying electronic data of an operation manual for a device in a display area provided on the device. For example, in Patent Document 1, when a copy magnification setting key is pressed while using the copy function, electronic data (e.g., a PDF file) of an operation manual associated with the copy magnification setting key stored in a pre-association table is read from a hard disk. Then, using this electronic data, operation information is displayed in an instruction manual display area in the same image as the operation manual printed on paper. [Prior art documents] [Patent documents]

[0003] [Patent Document 1] JP 2010-185994 A Summary of the Invention [Problem to be solved by the invention]

[0004] In the technology described in Patent Document 1, information must be confirmed on a display area fixed to the device. For example, when an error occurs in the device and the user must resolve the error while looking at the part where the error occurred, it is difficult to confirm information about resolving the error. Therefore, there is room for improvement in terms of user usability. The present invention has been made in consideration of the above points, and has an object to provide a portable terminal etc. that can improve usability for users. [Means for solving the problem]

[0005] The present invention, which was completed with the above-mentioned objective in mind, is a portable terminal comprising a receiving unit that receives information corresponding to the state of a currency processing device via wireless communication, an acquisition unit that acquires a portion of the data of an electronic instruction manual associated with the information corresponding to the state received by the receiving unit, and a display control unit that causes a display unit to display guidance corresponding to the state received by the receiving unit, wherein the display control unit causes the display unit to display a portion of the data of the electronic instruction manual acquired by the acquisition unit as the guidance. Here, the state may be that an error has occurred in the currency processing device, and the display control unit may cause the display unit to display the guidance for resolving the error. The display control unit may transition the guidance in accordance with the progress of resolving the error. In addition, the state may be a state in which a predetermined upper limit amount of coins is stored in a coin storage unit provided in the coin processing device, and the display control unit may cause the display unit to display the guidance for recovering coins from the storage unit. In addition, the state is a state in which a predetermined lower limit amount of coins is not stored in a coin storage section provided in the coin processing device, and the display control section may cause the display section to display the guidance for refilling the coins in the storage section. The currency processing device may further include an operation unit that receives instructions for the currency processing device, and a transmission unit that transmits the instructions received by the operation unit via wireless communication. The operation unit may also receive an instruction to deactivate a regulating unit provided in the currency processing device. In addition, the receiving unit may be capable of receiving information from a plurality of currency processing devices, and the transmitting unit may transmit the instruction to one currency processing device selected from the plurality of currency processing devices. In addition, if the condition is that an error has occurred in the currency processing device, the display control unit may display the guidance for resolving the error on the display unit, and if it is necessary to deactivate a regulating unit provided in the currency processing device in order to resolve the error, may display wording encouraging the deactivation. In addition, the acquisition unit may acquire the information by downloading a portion of the data of the electronic instruction manual from a server connected via a communication network each time the receiving unit receives information corresponding to the status of the currency processing device. The currency processing device may further include a memory unit that stores data of an electronic instruction manual, and the acquisition unit may acquire a portion of the data of the electronic instruction manual from the memory unit. In addition, the portable terminal may launch an app for displaying the electronic instruction manual when the receiving unit receives information from the currency processing device. From another perspective, the present invention is a currency handling system comprising a currency handling device having a drive unit for processing currency, a storage unit for storing currency, and a grasping unit for grasping the state of at least one of the drive unit and the storage unit, and a portable terminal capable of receiving information transmitted from the currency handling device via wireless communication, wherein the currency handling device transmits information for transmitting the state grasped by the grasping unit to the portable terminal, and the portable terminal acquires a portion of the data in an electronic instruction manual for the currency handling device that is associated with the information transmitted from the currency handling device, and displays the portion of the data in the electronic instruction manual as guidance on a display unit. Here, the portable terminal further includes an operation unit that receives an instruction to deactivate a regulating unit provided in the currency processing device, and a transmission unit that transmits the instruction received by the operation unit via wireless communication, and when the state is that an error has occurred in the currency processing device, the guidance for resolving the error is displayed on the display unit, and when it is necessary to deactivate the regulating unit in order to resolve the error, a message urging the deactivation may be displayed. Effect of the Invention

[0006] According to the present invention, it is possible to provide a portable terminal etc. that can improve usability for users. [Brief description of the drawings]

[0007] [Figure 1] 1 is a diagram showing an example of a schematic configuration of a currency handling system according to a first embodiment. [Diagram 2] FIG. 2 is a diagram illustrating an example of a schematic configuration of a currency handling device. [Diagram 3] FIG. 1 is a diagram illustrating an example of a schematic configuration of a portable terminal. [Figure 4] A figure showing an example of the relationship between information about the currency processing device received by the receiving unit from the currency processing device and the content of guidance displayed on the display unit by the display control unit. [Diagram 5] 11 is a diagram showing an example of guidance displayed on the display unit by a display control unit. FIG. [Figure 6] 11 is a diagram showing an example of guidance displayed on the display unit by a display control unit. FIG. [Figure 7] 11 is a diagram showing an example of guidance displayed on the display unit by a display control unit. FIG. [Figure 8] 13 is a diagram showing an example of a release button displayed on the display unit by the display control unit. FIG. [Figure 9] 13 is a diagram showing an example of guidance during collection that is displayed on the display unit by the display control unit. FIG. [Figure 10] 13 is a diagram showing an example of guidance during collection that is displayed on the display unit by the display control unit. FIG. [Figure 11] 13 is a diagram showing an example of guidance during collection that is displayed on the display unit by the display control unit. FIG. [Figure 12] 13 is a diagram showing an example of guidance during replenishment that is displayed on the display unit by the display control unit. FIG. [Figure 13] FIG. 11 is a diagram showing an example of a schematic configuration of a currency handling system according to a second embodiment. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

[0008] Hereinafter, embodiments will be described in detail with reference to the accompanying drawings. <First embodiment> FIG. 1 is a diagram showing an example of a schematic configuration of a money handling system 1 (hereinafter, may be simply referred to as "system 1") according to a first embodiment. FIG. 2 is a diagram showing an example of a schematic configuration of the currency handling device 10. FIG. 3 is a diagram showing an example of a schematic configuration of the portable terminal 30. As shown in FIG. The system 1 includes a currency processing device 10, an operation terminal 20, a printer 21 communicatively connected to the operation terminal 20, and a portable terminal 30. The currency handling device 10 will be described in detail later. Examples of the operation terminal 20 and the portable terminal 30 include a tablet terminal, a tablet PC, a personal digital assistant (PDA), a notebook PC, a multi-function mobile phone (a so-called "smartphone"), etc. The operation terminal 20 is not limited to being portable, and may be a POS register having an operation unit operated by a store clerk, a display unit that displays the currency processing status in the currency processing device 10, a printing unit that issues receipts, etc. The currency handling device 10, the operation terminal 20, and the printer 21 may be, for example, installed at a checkout counter of a store. The portable terminal 30 may be, for example, a terminal carried and used by a store manager.

[0009] The currency processing device 10 and the operation terminal 20 are capable of communicating with each other via a network 40. The network 40 is not particularly limited as long as it is a communication network used for data communication between devices, and can be, for example, a LAN (Local Area Network). The communication line used for data communication can be either wired or wireless, and a combination of these may be used. Examples of wireless LAN include WiFi (registered trademark) and Bluetooth (registered trademark).

[0010] When a customer purchases an item at a store, a settlement process is carried out at a checkout counter. The settlement process includes a process of calculating the amount of the transaction between the store and the customer from the price and quantity of each item purchased by the customer, and a process in which the store receives currency from the customer for the amount of the transaction and issues a receipt on which information related to the transaction is printed. If the amount of currency received by the store from the customer exceeds the amount of the transaction, the settlement process also includes a process in which the store returns the difference, obtained by subtracting the amount of the transaction from the amount of the currency received, to the customer as change. In this case, the information printed on the receipt includes information related to the change.

[0011] During the settlement process, the currency handling device 10, the operation terminal 20, and the printer 21 function as a cash register. Specifically, when a store clerk operates the operation terminal 20 to input the price and quantity of each product, the operation terminal 20 calculates the transaction amount and controls the printer 21 to issue a receipt. During the settlement process, the currency handling device 10 functions as a change dispenser. Specifically, the currency handling device 10 executes a deposit process for the currency paid by the customer and stores the currency for the transaction amount in the device. If the deposited amount exceeds the transaction amount, the currency handling device 10 executes a withdrawal process and dispenses the difference between the deposited amount and the transaction amount as change.

[0012] (Currency processing device 10) The currency handling device 10 includes a coin handling machine 100 which performs a coin deposit and withdrawal process, and a banknote handling machine 200 which performs a banknote deposit and withdrawal process. Coins and banknotes deposited by customers are deposited in the coin handling machine 100 and the banknote handling machine 200, respectively, and coins and banknotes are dispensed as change from the coin handling machine 100 and the banknote handling machine 200, respectively. As shown in Fig. 1, the coin handling machine 100 and the banknote handling machine 200 are arranged side by side.

[0013] Coin Processing Machine 100 The coin processing machine 100 has a coin receiving unit 101 that receives coins, and a coin dispensing unit 102 that dispenses coins. The coin receiving unit 101 and the coin dispensing unit 102 are provided in the front part of a housing 110. The coin processing machine 100 also has a deposit transport section 103 that transports coins taken into the housing 110 by the coin receiving section 101, and a coin recognition section 104 that is provided midway along the deposit transport section 103 and recognizes the coins. The coin processing machine 100 also has a coin storage unit 106 that stores coins by denomination, and a dispensing transport unit 108 that transports coins dispensed from the coin storage unit 106 to the coin dispensing unit 102.

[0014] Furthermore, the coin processing machine 100 has a branching unit 105 located midway through the deposit transport unit 103, which guides coins to be dispensed from the coin dispensing unit 102, such as rejected coins, to the withdrawal transport unit 108 based on the coin recognition result by the coin recognition unit 104. The branching unit 105 guides normal coins to the coin storage unit 106. The coin processing machine 100 also has an operation display unit 112 such as a touch panel on the upper front part of the housing 110. The operation display unit 112 displays, for example, the amount of coins and banknotes stored inside the coin processing machine 100 and the banknote processing machine 200.

[0015] The coin processing machine 100 also has a coin control unit 120 that controls the coin receiving unit 101, the coin dispensing unit 102, the deposit transport unit 103, the coin storage unit 106, the withdrawal transport unit 108, etc. The coin control unit 120 is composed of a CPU (not shown), a ROM (not shown), and a RAM (not shown). The coin control unit 120 has a coin receiving unit 121 that receives information transmitted from the banknote control unit 220 described below, a coin transmitting unit 122 that transmits information to the banknote control unit 220, and a display control unit 123 that controls the operation display unit 112. The coin control unit 120 also has a coin grasping unit 124 that grasps the states of the coin receiving unit 101, the coin dispensing unit 102, the deposit transport unit 103, the coin storage unit 106, the withdrawal transport unit 108, etc. The coin control unit 120 also has a coin release unit 125 that releases the lock of an electromagnetic lock mechanism (not shown) provided in the coin processing machine 100.

[0016] The coin grasping unit 124 receives signals from various sensors (not shown) provided in the coin processing machine 100. For example, the coin grasping unit 124 receives signals from sensors provided in the deposit transport unit 103, the withdrawal transport unit 108, etc., for detecting a coin jam. As a result, the coin grasping unit 124 grasps that a coin jam has occurred and in which part of the housing 110 the coin jam has occurred. Then, when the coin grasping unit 124 grasps that a coin jam has occurred, etc., the coin transmitting unit 122 transmits information to the banknote control unit 220 via a communication interface (not shown) that a coin jam has occurred, together with information on which part the coin jam has occurred.

[0017] Further, the coin grasping unit 124 receives a signal from a sensor provided in each coin storage unit 106 for detecting that the coin storage unit 106 is in a near-full state. The near-full state can be exemplified as a state in which a predetermined upper limit amount of coins is stored in each coin storage unit 106. Further, the coin grasping unit 124 receives a signal from a sensor provided in each coin storage unit 106 for detecting that the coin storage unit 106 is in a near-empty state. The near-empty state can be exemplified as a state in which a predetermined lower limit amount of coins is not stored in each coin storage unit 106. In this way, the coin grasping unit 124 grasps which denomination of coins is in a near-full state or a near-empty state. When the coin transmitting unit 122 determines that the coin grasping unit 124 is in a near-full or near-empty state, it transmits information to the banknote control unit 220 via the communication interface indicating that the coin is in a near-full or near-empty state, as well as information regarding which denomination of coin is in the near-full or near-empty state.

[0018] Furthermore, a signal indicating that the various sensors are dirty is input to the coin grasping unit 124. As a result, the coin grasping unit 124 determines which sensor is dirty. Then, when the coin grasping unit 124 determines that a sensor is dirty, the coin transmitting unit 122 transmits information indicating that the sensor is dirty and information regarding which sensor is dirty to the banknote control unit 220 via the communication interface.

[0019] When the coin receiving unit 121 receives an instruction from the portable terminal 30 to unlock the electromagnetic locking mechanism provided in the coin processing machine 100, the coin unlocking unit 125 unlocks the electromagnetic locking mechanism.

[0020] Banknote processing machine 200 The banknote handling machine 200 has a banknote receiving unit 201 that receives banknotes, and a banknote dispensing unit 202 that dispenses banknotes. The banknote receiving unit 201 and the banknote dispensing unit 202 are provided in the front part of a housing 210. The banknote processing machine 200 also has an annular circulating transport unit 203 that is provided in the approximate center of the housing 210 and transports banknotes taken into the housing 210 by the banknote receiving unit 201. The banknote processing machine 200 also has a banknote recognition unit 204 that is provided midway through the circulating transport unit 203 and that recognizes banknotes, and three banknote storage units 206 that store banknotes by denomination. The banknote processing machine 200 also has a withdrawal rejection unit 207 and a banknote collection cassette 208. The banknote processing machine 200 also has a plurality of connecting transport units 209 that respectively connect the banknote receiving unit 201, the banknote dispensing unit 202, the banknote storage unit 206, the withdrawal rejection unit 207, and the banknote collection cassette 208 to the circulating transport unit 203. The banknote processing machine 200 also has a path switching unit (not shown) that is provided between the circulating transport unit 203 and each connecting transport unit 209 and switches the transport path of the banknotes.

[0021] 1 and 2, the banknote receiving unit 201, the banknote dispensing unit 202, the withdrawal rejection unit 207, and the banknote collection cassette 208 are provided in the front part of the housing 210. The banknote receiving unit 201, the banknote dispensing unit 202, the circulating transport unit 203, the banknote storage unit 206, the withdrawal rejection unit 207, the banknote collection cassette 208, the connection transport unit 209, etc. constitute a banknote processing unit 215, which is configured to be able to be pulled out forward from the housing 210. The banknote collection cassette 208 is detachably attached to the housing 210.

[0022] The banknote receiving unit 201 takes in deposited banknotes inserted into the banknote receiving port 201a one by one, and feeds them to the circulating transport unit 203. Each banknote storage unit 206 stores the banknotes by denomination based on the recognition result of the banknote recognition unit 204. The banknote dispensing unit 202 takes the banknotes fed from each banknote storage unit 206 to the circulating transport unit 203 out of the housing 210 through the banknote outlet 202a.

[0023] The withdrawal rejection unit 207 stores, as withdrawal rejected banknotes, banknotes that cannot be recognized by the banknote recognition unit 204 due to skewing or the like, among the banknotes fed out from the banknote storage unit 206. Of the banknotes taken into the housing 210 from the banknote receiving unit 201, banknotes that cannot be recognized by the banknote recognition unit 204 due to dirt or the like are returned to the banknote dispensing unit 202 as deposit rejected banknotes.

[0024] The banknote processing machine 200 also has a banknote control unit 220 that controls the banknote receiving unit 201, the banknote dispensing unit 202, the circulating transport unit 203, the banknote storage unit 206, the connection transport unit 209, and the like. The banknote control unit 220 is composed of a CPU (not shown), a ROM (not shown), and a RAM (not shown). The banknote control unit 220 has a banknote receiving unit 221 that receives information transmitted from the coin control unit 120, the portable terminal 30, and the operation terminal 20, and a banknote transmitting unit 222 that transmits information to the coin control unit 120, the portable terminal 30, and the operation terminal 20. The banknote control unit 220 also has a banknote grasping unit 224 that grasps the states of the banknote receiving unit 201, the banknote dispensing unit 202, the circulating transport unit 203, the banknote storage unit 206, the connection transport unit 209, etc. The banknote control unit 220 also has a banknote release unit 225 that releases the lock of an electromagnetic lock mechanism (not shown) provided in the banknote processing machine 200.

[0025] The banknote transmitting unit 222 transmits the status of the coin processing machine 100, etc., transmitted from the coin transmitting unit 122 of the coin control unit 120 to the portable terminal 30 and the operation terminal 20. In addition, the banknote transmitting unit 222 transmits information transmitted from the portable terminal 30 and the operation terminal 20 to the coin receiving unit 121 of the coin control unit 120.

[0026] The banknote grasping unit 224 receives signals from various sensors (not shown) provided in the banknote processing machine 200. For example, the banknote grasping unit 224 receives signals from sensors provided in the circulating transport unit 203, the connecting transport unit 209, etc., for detecting a banknote jam. As a result, the banknote grasping unit 224 grasps that a banknote jam has occurred and in which part of the housing 210 the banknote jam has occurred. Then, when the banknote grasping unit 224 grasps that a banknote jam has occurred, the banknote transmitting unit 222 transmits information to the portable terminal 30, via a communication interface (not shown), that a banknote jam has occurred, together with information on which part the banknote jam has occurred.

[0027] Further, the banknote grasping unit 224 receives a signal from a sensor provided in each banknote storage unit 206 for detecting that the banknote storage unit 206 is in a near-full state. The near-full state can be exemplified as a state in which a predetermined upper limit amount of banknotes is stored in each banknote storage unit 206. Further, the banknote grasping unit 224 receives a signal from a sensor provided in each banknote storage unit 206 for detecting that the banknote storage unit 206 is in a near-empty state. The near-empty state can be exemplified as a state in which a predetermined lower limit amount of banknotes is not stored in each banknote storage unit 206. In this way, the banknote grasping unit 224 grasps which denomination of banknotes is in a near-full state or a near-empty state. Then, when the banknote transmitting unit 222 determines that the banknote grasping unit 224 is in a near-full or near-empty state, it transmits information about the near-full or near-empty state, as well as information about which denomination of banknote is in the near-full or near-empty state, to the portable terminal 30 via the communication interface.

[0028] Furthermore, a signal indicating that the various sensors are dirty is input to the banknote grasping unit 224. As a result, the banknote grasping unit 224 determines which sensor is dirty. Then, when the banknote grasping unit 224 determines that a sensor is dirty, the banknote transmitting unit 222 transmits information indicating that the sensor is dirty and information regarding which sensor is dirty to the portable terminal 30 via the communication interface.

[0029] When the banknote receiving unit 221 receives an instruction from the portable terminal 30 to unlock the electromagnetic locking mechanism provided in the banknote processing machine 200, the banknote unlocking unit 225 unlocks the electromagnetic locking mechanism.

[0030] (Operation terminal 20) The operation terminal 20 sends commands to the coin control unit 120 of the coin handling machine 100 and the banknote control unit 220 of the banknote handling machine 200 to cause the coin handling machine 100 and the banknote handling machine 200 to perform deposit and withdrawal processes of coins and banknotes. The operation terminal 20 also receives information from the coin control unit 120 of the coin handling machine 100 and the banknote control unit 220 of the banknote handling machine 200 regarding the processing status of coins and banknotes in these coin handling machines 100 and banknote handling machines 200, and regarding the amount of coins and banknotes stored inside the coin handling machine 100 and the banknote handling machine 200. The operation terminal 20 then displays the amount of coins and banknotes on a display unit.

[0031] (Portable terminal 30) As shown in Figure 3, the portable terminal 30 is equipped with a control unit 31 that controls the entire device, a memory unit 32 used to store data, etc., a display unit 33 used to display an operation reception screen and images, an operation unit 34 that accepts user input operations, a communication unit 35 used to communicate with the currency processing device 10, and a camera 36. The portable terminal 30 is capable of communicating with the currency processing device 10 via the communication unit 35 and the network 50 (see FIG. 1). The network 50 is not particularly limited as long as it is a communication network used for data communication between devices, and examples of the network include the Internet, a WAN (Wide Area Network), and a LAN. The communication line used for data communication may be either wired or wireless, and a combination of these may be used. Examples of the wireless LAN include WiFi (registered trademark) and Bluetooth (registered trademark).

[0032] The control unit 31 is composed of a CPU (not shown), a ROM (not shown), and a RAM (not shown). The ROM stores a basic program (operation system) executed by the CPU, various settings, and the like. The CPU uses the RAM as a working area and executes application programs read from the ROM or the storage unit 32. For example, the CPU executes an application program (hereinafter, sometimes referred to as an "instruction manual display application") that displays an electronic instruction manual read from the ROM or the storage unit 32. For example, the CPU starts the instruction manual display application when an icon 31a (see FIG. 1) displaying the words "electronic instruction manual" is pressed.

[0033] The control unit 31 includes a receiving unit 311 that receives information transmitted from the currency processing device 10, a transmitting unit 312 that transmits information to the currency processing device 10, and a display control unit 313 that controls the display unit 33. Note that while the receiving unit 311 is connected to the currency processing device 10 via the network 50, it is capable of receiving information transmitted from the currency processing device 10, and when the receiving unit 311 receives information from the currency processing device 10, it launches the instruction manual display app.

[0034] The storage unit 32 can be exemplified by a storage device such as a semiconductor memory. The display unit 33 is a display device that displays still images, moving images, etc. The display unit 33 can be, for example, a liquid crystal display or an organic EL display. The operation unit 34 is an input device that accepts operations from a user. Examples of the operation unit 34 include a button, a switch, and a touch panel. The communication unit 35 can be exemplified as a communication interface. The camera 36 can be exemplified as a digital camera capable of capturing still or moving images.

[0035] The portable terminal 30 configured as described above executes an instruction manual display application to display guidance on the display unit 33 according to information transmitted from the currency processing device 10. The function of the portable terminal 30 to display guidance on the display unit 33 will be described in detail below. The receiving unit 311 receives, from the currency handling device 10, information according to the state of the currency handling device 10. For example, the receiving unit 311 receives from the currency handling device 10 information that a coin jam or banknote jam has occurred, as well as information about which part the jam has occurred in. The receiving unit 311 also receives from the currency handling device 10 information that the coin storage unit 106 or the banknote storage unit 206 is in a near-full state or near-empty state, as well as information about which denomination of coin or banknote is in the near-full state or near-empty state.

[0036] The display control unit 313 causes the display unit 33 to display guidance corresponding to the information received by the receiving unit 311 from the currency processing device 10. FIG. 4 is a diagram showing an example of the relationship between the information about the currency handling device 10 received by the receiving unit 311 from the currency handling device 10 and the content of the guidance that the display control unit 313 causes to be displayed on the display unit 33. As shown in FIG. 5, 6, and 7 are diagrams showing examples of guidance displayed on the display unit 33 by the display control unit 313. FIG. The memory unit 32 stores data of an electronic instruction manual for the currency handling device 10. The memory unit 32 also stores information in which information on the state of the currency handling device 10 is associated with the page number of the electronic instruction manual and the content of the guidance. The memory unit 32 may also store information in which information on the state of the currency handling device 10 is associated with the content of the guidance.

[0037] When the receiving unit 311 receives information on the state of the currency processing device 10, the display control unit 313 causes the display unit 33 to display the page number of the electronic instruction manual stored in the storage unit 32 in association with the state and the content of the guidance. For example, when the receiving unit 311 receives information that an error has occurred in the banknote processing machine 200, the display control unit 313 causes the display unit 33 to display the page of the electronic instruction manual stored in association with the error and describing a method for resolving the error. As a result, the display unit 33 displays information indicating that an error has occurred and information on a method for resolving the error, which includes an image of a location that needs to be operated to resolve the error and an operation procedure for resolving the error. In addition, when a method for resolving the error is described over multiple pages of the electronic instruction manual, the display unit 33 transitions the page displayed in accordance with the progress of the error resolution. Note that the image may be, for example, a still image or a moving image.

[0038] More specifically, for example, when the receiving unit 311 receives information that a banknote jam has occurred in the circulating transport unit 203 of the banknote processing machine 200, the display control unit 313 causes the display unit 33 to display page 21 of the electronic instruction manual stored in association with the banknote jam, as shown in Fig. 4. Fig. 5 is an example of the guidance described on page 21 of the electronic instruction manual. As shown in Fig. 5, the display unit 33 displays information indicating that a banknote jam has occurred, an image related to the operation required to clear the banknote jam, and the words "Insert and turn the key" and "Pull out the banknote processing unit," which are steps for clearing the banknote jam.

[0039] Thereafter, when the display control unit 313 receives information that the operation displayed on the display unit 33 has been performed, it causes the display unit 33 to display the next operation procedure. For example, when the receiving unit 311 receives information that the banknote handling unit 215 has been pulled out, it causes the display unit 33 to display page 22 of the electronic instruction manual stored in association with after the banknote handling unit 215 has been pulled out, as shown in Fig. 4. Fig. 6 is an example of the guidance described on page 22 of the electronic instruction manual. As shown in Fig. 6, an image showing the door 216 that should be opened to clear the jammed banknotes and the text "Please remove the banknotes" are displayed on the display unit 33.

[0040] Here, if the door 216 that opens to remove a jammed banknote during the feeding of the banknote from the banknote storage unit 206 to the circulating transport unit 203 has an electromagnetic locking mechanism, the door 216 cannot be opened to remove the jammed banknote unless the electromagnetic locking mechanism is unlocked. In the system 1, the store manager can unlock the electromagnetic locking mechanism by performing a predetermined operation on the operation unit 34 of the portable terminal 30. For this reason, as shown in FIG. 6, the display unit 33 displays an unlock button 331 on which the wording "unlock" is written along with a message urging the user to remove the banknote. The store manager can unlock the lock by pressing the unlock button 331 (pressing a button displayed on the operation unit 34, which is a touch panel). When the store manager presses the unlock button 331, information indicating that the button has been pressed is transmitted by the transmission unit 312 to the currency processing device 10, and the electromagnetic locking mechanism is unlocked. For example, the unlock button 331 can be displayed on the display unit 33 when the reception unit 311 receives information indicating that unlocking is necessary. The store manager may be configured to remotely approve the unlocking of the electromagnetic locking mechanism by pressing the release button 331. In this case, for example, a store clerk who clears a jammed note operates the operation display unit 112 of the currency processing device 10 or the operation terminal 20 to request the store manager's approval, causing the release button 331 to be displayed on the display unit 33.

[0041] After displaying the screen shown in Fig. 6, when the display control unit 313 receives information that the operation displayed on the display unit 33 has been performed, the display control unit 313 causes the display unit 33 to display the next operation procedure. For example, when the receiving unit 311 receives information that the door 216 has been opened and then closed, the display unit 33 displays page 23 of the electronic instruction manual that is stored in association with the door opening and closing, as shown in Fig. 4. Fig. 7 is an example of the guidance described on page 23 of the electronic instruction manual. As shown in Fig. 7, an image related to the next operation and the words "Please return the banknote processing unit to its original position" and "Please insert and turn the key" are displayed on the display unit 33.

[0042] In this way, when the receiving unit 311 receives information that an error has occurred in the currency processing device 10, the display control unit 313 causes the display unit 33 to display guidance on how to resolve the error, which is stored in association with the error. As another example, when the receiving unit 311 receives information that a coin jam has occurred in the coin processing machine 100, the display control unit 313 causes the display unit 33 to display a page (e.g., page 18) of the electronic instruction manual that is stored in association with the coin jam. In the examples shown in Figures 5, 6, and 7, the multiple operation procedures are described on different pages of the electronic instruction manual for each operation procedure, but this is not limited to the above. Different operation procedures may be described on the same page.

[0043] FIG. 8 is a diagram showing an example of the release button 37 that the display control unit 313 causes to be displayed on the display unit 33. As shown in FIG. The key for enabling the banknote handling unit 215 and the like to be withdrawn may be an electromagnetic locking mechanism instead of a physical key, and the unlocking of the electromagnetic locking mechanism may be remotely approved by performing a predetermined operation on the operation unit 34 of the portable terminal 30. For example, when the display control unit 313 displays guidance for clearing a jammed banknote due to the reception of information that a banknote is jammed in the banknote handling machine 200 by the reception unit 311, if the reception unit 311 receives information that unlocking is necessary, the display control unit 313 displays an unlock button 332, which is an example of a button on which the words "unlock" are written, together with the guidance on the display unit 33 of the portable terminal 30, as shown in FIG. 8. Then, when the currency handling device 10 receives information that the unlock button 332 has been pressed, it is preferable that the currency handling device 10 unlocks the electromagnetic locking mechanism to enable the banknote handling unit 215 to be withdrawn.

[0044] In addition, in the system 1, the store manager may perform a predetermined operation on the operation unit 34 of the portable terminal 30 to enable the reset operation. For example, the system is configured so that the reset operation can be started by pressing a button on the display unit 33 on which the words "reset operation start" are written. When the store manager presses the button on which the words "reset operation start" are written, information indicating that the button has been pressed is transmitted to the currency processing device 10 by the transmission unit 312, and the reset operation is started. For example, the button on which the words "reset operation start" are written can be displayed on the display unit 33 by the display control unit 313 when the receiving unit 311 receives information indicating that the jammed banknote has been cleared. When the reset operation is started, for example, one banknote is fed to the connection transport unit 209 from the banknote storage unit 206 in which the banknote has been reset. Then, the banknotes are sent from the connection transport unit 209 to the circulating transport unit 203, and as the banknotes are circulated by this circulating transport unit 203, their transport state and the like are identified by the banknote recognition unit 204. Thereafter, banknotes that are identified as normal by the banknote recognition unit 204 (for example, banknotes that have undergone transport abnormalities such as multiple feeding or are not folded notes) are returned to the original banknote storage unit 206. This completes the reset operation, and normal transactions such as deposit processing and withdrawal processing can be continued in the banknote processing machine 200.

[0045] 9, 10, and 11 are diagrams showing examples of guidance displayed on the display unit 33 by the display control unit 313 during collection. In addition to the above-mentioned guidance when a banknote is jammed, etc., when the receiving unit 311 receives information that the coin storage unit 106 or the banknote storage unit 206 is in a near-full state, the display control unit 313 causes the display unit 33 to display a page (e.g., page 31) of the electronic instruction manual that describes collection guidance and is stored in association with the near-full state of the coin storage unit 106 or the banknote storage unit 206, as shown in Fig. 4. In the guidance when information that the coin storage unit 106 or the banknote storage unit 206 is in a near-full state is received, as shown in Fig. 9(a), the display unit 33 of the portable terminal 30 displays information encouraging the collection of currency, an image related to the operations required to collect currency, and the phrase "Please press the 'Collect' button" that encourages the operations required to collect currency.

[0046] Thereafter, when the display control unit 313 receives information that the "Collect" button has been pressed, it causes the display unit 33 to display a page (e.g., page 32) of the electronic instruction manual stored in association with pressing the Collect button, as shown in Fig. 4. At this time, the display control unit 313 causes the display unit 33 to display an image related to the operation required to select the collection content, and the phrase "Please select the collection content and press the 'OK' button," as shown in Fig. 9(b). The display control unit 313 also displays the collection contents selectable in the currency processing device 10, such as "remaining collection," "all collection," "all collection of coins only," "all collection of banknotes only," and "individual collection."

[0047] Thereafter, when the display control unit 313 receives information that a recovery content has been selected and the "OK" button has been pressed, it displays an image and text corresponding to the selected recovery content. For example, when "all recovery" is selected, the currency processing device 10 recovers coins and transmits information to the portable terminal 30 that recovery of coins is about to begin. As a result, the display control unit 313 displays, on the display unit 33, an image and text indicating that coin recovery is in progress, as shown in Fig. 10(a). Thereafter, when the display control unit 313 receives information that the coin collection has been completed, it causes the display unit 33 to display a page (e.g., page 33) of the electronic instruction manual stored in association with the pressing of the enter button, as shown in Fig. 4. At this time, the display control unit 313 causes the display unit 33 to display, together with the amount of collected coins, the message "Please remove the collected money" to encourage the user to remove the collected money from the coin dispensing unit 102, as shown in Fig. 10(b).

[0048] Thereafter, in the currency processing device 10, when money is removed from the coin dispensing unit 102, collection of the banknotes stored in the banknote storage unit 206 into the banknote collection cassette 208 is started. Thereafter, when the display control unit 313 receives information that collection into the banknote collection cassette 208 is completed, the display control unit 313 causes the display unit 33 to display a page (e.g., page 34) of the electronic instruction manual stored in association with "After collection into the cassette" as shown in FIG. 4. At this time, the display control unit 313 causes the display unit 33 to display the message "Please remove the banknotes from the banknote collection cassette" to prompt the user to remove the banknotes from the banknote collection cassette 208 as shown in FIG. 11(a). Furthermore, the display control unit 313 causes the display unit 33 to display a release button 333 with the message "Unlock" written thereon to release the lock of an electromagnetic lock mechanism provided to restrict the withdrawal of the banknote collection cassette 208. When the currency handling device 10 receives a notification that the release button 333 has been pressed, it unlocks the electromagnetic locking mechanism to enable the banknote collection cassette 208 to be removed. Thereafter, when the display control unit 313 receives information that the banknote collection cassette 208 has been pulled out and then set again, it causes the display unit 33 to display an image and text indicating that the removal of the banknotes has been completed, as shown in FIG. 11(b).

[0049] When selecting "all collection of banknotes only", which is a collection content in which only banknotes are collected in the currency processing device 10, collection of banknotes stored in the banknote storage unit 206 into the banknote collection cassette 208 can be started by issuing a collection instruction from a remote location such as an office. This eliminates the need to wait near the currency processing device 10 while the banknote collection process is being performed in the currency processing device 10, and therefore makes it possible to execute the collection process efficiently.

[0050] FIG. 12 is a diagram showing an example of the guidance displayed on the display unit 33 by the display control unit 313 during replenishment. When the receiving unit 311 receives information that the coin storage unit 106 or the banknote storage unit 206 is in a near-empty state, the display control unit 313 causes the display unit 33 to display a page (e.g., page 41) of the electronic instruction manual that describes replenishment guidance and is stored in association with the near-empty state of the coin storage unit 106 or the banknote storage unit 206. When the receiving unit 311 receives information on the denomination in the near-empty state and the required number of notes, it causes the display unit 33 to display guidance on the replenishment denomination and number of notes. In terms of guidance when information indicating a near-empty state is received, the display control unit 313 causes the display unit 33 to display the words "Please insert coins" to encourage the user to replenish coins, as well as an image related to the operations required to replenish coins, as shown in Figure 12(a).

[0051] Thereafter, when the display control unit 313 receives information that coins have been set in the coin receiving unit 101 or the banknote receiving unit 201, it causes the display unit 33 to display a page (e.g., page 42) of the electronic instruction manual that is stored in association with after the coins have been set, as shown in Fig. 4. At this time, the display control unit 313 causes the display unit 33 to display an image related to the operations required to replenish coins, and the message "Press the 'Refill' button," which is the procedure for refilling coins, as shown in Fig. 12(b). Thereafter, when the "Refill" button is pressed, the currency handling device 10 starts refilling currency.

[0052] In addition, when the receiving unit 311 receives information that the sensor of the currency processing device 10 is dirty, the display control unit 313 causes the display unit 33 to display a page (e.g., page 51) of the electronic instruction manual that contains cleaning guidance and is stored in association with the sensor dirt.

[0053] In addition, when the receiving unit 311 receives information related to the status of the currency handling device 10, the display control unit 313 causes the display unit 33 to display guidance stored in association with the status. For example, when the display control unit 313 receives information that the currency processing device 10 has just cleared a coin or banknote jam, it causes the display unit 33 to display a page (e.g., page 25) of the electronic instruction manual that provides guidance on how to handle the jammed currency (such as returning the removed currency to the storage unit, including it in the change amount, etc.). In addition, when the display control unit 313 receives information indicating that an initial installation is to be performed to set up the currency processing device 10 for the first time, it causes the display unit 33 to display a page (e.g., page 1) of the electronic instruction manual that contains guidance on the initial installation. In addition, when the display control unit 313 receives information to insert currency into the currency processing device 10, it causes the display unit 33 to display guidance for when depositing currency, in other words, a page (e.g., page 10) of the electronic instruction manual that lists points to note when depositing currency.

[0054] As described above, the portable terminal 30 includes the receiving unit 311 that receives information corresponding to the state of the currency processing device 10 as an example of a device by wireless communication, and the display control unit 313 that displays guidance corresponding to the state received by the receiving unit 311 on the display unit 33. The state of the currency processing device 10 can be exemplified as a state in which an error such as a banknote jam or a coin jam has occurred, a state in which currency is waiting to be handled after the error has been resolved, a state in which initial installation is being performed, and a state in which deposit is waiting. According to the portable terminal 30, the display unit 33 displays guidance corresponding to the state of the currency processing device 10, for example, a page corresponding to the state in an electronic instruction manual, so that, for example, a store manager can respond to the state of the currency processing device 10 while looking at the display unit 33 of the portable terminal 30. For example, when an error occurs in the currency processing device 10, a user such as a store manager can resolve the error while looking at the display unit 33 of the portable terminal 30. This reduces the effort of opening the instruction manual to search for the target page in order to resolve the error, for example. In addition, it is possible to prevent the user from opening the wrong page of the instruction manual and performing an incorrect operation. Also, since the portable terminal 30 can be placed close at hand and the user can work while viewing it up close, workability is improved compared to the case where the user views the operation and display unit 112 fixed to the currency processing device 10. Furthermore, if the display screen of the display unit 33 of the portable terminal 30 is larger than the display screen of the operation and display unit 112 of the currency processing device 10, visibility is high. In this way, the portable terminal 30 improves usability for the user.

[0055] In addition, since the portable terminal 30 displays items corresponding to the state of the currency handling device 10 on the display unit 33, the currency handling device 10 does not need to be equipped with the operation and display unit 112. By not providing the operation and display unit 112 in the currency handling device 10, it is possible to make the currency handling device 10 more compact and reduce costs.

[0056] It is preferable that the portable terminal 30 is capable of viewing the electronic instruction manual even when not connected to the currency processing device 10 via the network 50. Even in this embodiment, operability is improved compared to viewing the electronic instruction manual on the operation display unit 112 fixed to the currency processing device 10. Also, if the display screen of the display unit 33 of the portable terminal 30 is larger than the display screen of the operation display unit 112 of the currency processing device 10, visibility is high. As a result, the portable terminal 30 improves usability for the user.

[0057] In addition, the portable terminal 30 displays the page described in the electronic instruction manual as the guidance, but is not limited to this. The guidance may be something separate from the electronic instruction manual, and may be something created to be displayed when information on the status of the currency handling device 10 is received. In addition, in the system 1, the portable terminal 30 and the currency processing device 10 communicate with each other via the network 50, but this is not limited to a particular form. For example, the portable terminal 30 and the operation terminal 20 may be allowed to communicate with each other via a network such as the Internet, a WAN, or a LAN, and the portable terminal 30 and the currency processing device 10 may communicate with each other via the operation terminal 20 (or a POS register). The currency processing device 10 and the operation terminal 20 may also communicate with each other via the portable terminal 30. Furthermore, the coin processing machine 100 of the currency processing device 10 communicates with the portable terminal 30 and the operation terminal 20 via the banknote processing machine 200, but is not particularly limited to this form. The coin processing machine 100 may be configured to directly communicate with the portable terminal 30 and the operation terminal 20. Furthermore, the banknote processing machine 200 may be configured to communicate with the portable terminal 30 and the operation terminal 20 via the coin processing machine 100.

[0058] Furthermore, when the guidance corresponding to the state of the currency handling device 10 spans multiple pages, the display control unit 313 transitions the guidance in accordance with the progress of the error resolution. For example, as described with reference to Figs. 5 to 7, when the guidance for clearing a jammed banknote spans three pages of the electronic instruction manual, the page displayed on the display unit 33 transitions from page 21, page 22, to page 23 in accordance with the progress of the error resolution, such as pulling out the banknote handling unit 215 and opening and closing the door 216, thereby transitioning the guidance. This eliminates the need for the user to operate the portable terminal 30 to transition between pages of the electronic instruction manual, improving usability for the user.

[0059] The portable terminal 30 also includes an operation unit 34 as an example of an operation unit that receives instructions for the currency processing device 10, and a transmission unit 312 that transmits the instructions received by the operation unit 34 via wireless communication. This allows the user to send instructions to the currency processing device 10 by operating the portable terminal 30, thereby allowing the user to operate the currency processing device 10 remotely, improving usability. For example, the operation unit 34 receives an instruction to release an electromagnetic lock mechanism, which is an example of a regulating unit, provided in the currency processing device 10. This allows a user, such as a store manager, to issue an instruction to release the lock on the portable terminal 30 while viewing the guidance displayed on the portable terminal 30, thereby improving usability. Furthermore, when the receiving unit 311 receives information from the currency processing device 10 that the currency processing device is in a near-full state, the portable terminal 30 displays a collection guidance and accepts an instruction associated with the collection. This allows a user, such as a store manager, to issue an instruction associated with the collection on the portable terminal 30 while viewing the guidance displayed on the portable terminal 30, thereby improving usability. Furthermore, when the receiving unit 311 receives information from the currency processing device 10 that the currency processing device is in a near-empty state, the portable terminal 30 displays a replenishment guidance and accepts an instruction associated with the replenishment. This allows a user, such as a store manager, to issue an instruction associated with the replenishment on the portable terminal 30 while viewing the guidance displayed on the portable terminal 30, thereby improving usability.

[0060] The currency handling device 10 configured as described above includes the circulating transport unit 203 as an example of a drive unit that processes currency, the banknote storage unit 206 as an example of a storage unit that stores currency, and a banknote grasping unit 224 as an example of a grasping unit that grasps the state of at least one of the circulating transport unit 203 and the banknote storage unit 206. The currency handling device 10 also includes a banknote transmitting unit 222 as an example of a transmitting unit that transmits, by wireless communication, information that a banknote jam has occurred as an example of information for transmitting the state of the circulating transport unit 203, etc. grasped by the banknote grasping unit 224 to the portable terminal 30. This allows the currency handling device 10 to inform the portable terminal 30 of a change in state, etc., and to inform a user of the portable terminal 30 who is located away from the currency handling device 10 of the change in state, etc.

[0061] The currency processing device 10 also includes a banknote receiving unit 221 as an example of a receiving unit that receives instructions transmitted from the portable terminal 30 via wireless communication, and a banknote handling unit 215 as an example of a unit that has the circulating transport unit 203 and can be withdrawn from the housing 210. The currency processing device 10 also includes an electromagnetic locking mechanism as an example of a restricting unit that restricts withdrawal of the banknote handling unit 215, and a banknote releasing unit 225 as an example of a releasing unit that releases the restriction of the electromagnetic locking mechanism. The banknote releasing unit 225 releases the lock when the banknote receiving unit 221 receives an instruction to unlock the electromagnetic locking mechanism from the portable terminal 30. This allows, for example, a store manager to unlock the currency processing device 10 even if he or she is in a location far from the currency processing device 10, thereby improving usability. Furthermore, when the currency processing device 10 receives an instruction for collection or an instruction for replenishment from the portable terminal 30, it performs processing for the collection or replenishment, such as unlocking the electromagnetic locking mechanism of the door that opens for the coin storage unit 106 or the banknote storage unit 206. This allows, for example, a store manager to perform processing for collecting or replenishing currency even if he or she is in a location away from the currency processing device 10, thereby improving usability.

[0062] In the above-described embodiment, the portable terminal 30 stores an electronic instruction manual for the currency processing device 10 in the storage unit 32, and reads out guidance corresponding to the information on the status of the currency processing device 10 received by the receiving unit 311 from the storage unit 32 and displays it on the display unit 33; however, this is not particularly limited to such an embodiment. The electronic instruction manual may be stored in a server connected to a communication network such as the Internet, a WAN, or a LAN, and the portable terminal 30 may download the electronic instruction manual from the server and display it on the display unit 33 every time it receives the status of the currency processing device 10. In this case, the portable terminal 30 may download the entire electronic instruction manual for the currency processing device 10 and display the relevant page (guidance), or may download only the relevant page (guidance) and display it on the display unit 33.

[0063] In addition, while connected to the currency processing device 10 via the network 50, the portable terminal 30 may have a function of acquiring and displaying on the display unit 33 information on the processing status of coins and banknotes in the currency processing device 10 and information on the amount of coins and banknotes stored inside the coin processing machine 100 and the banknote processing machine 200. In addition, while connected to the currency processing device 10 via the network 50, the portable terminal 30 may have a function of acquiring and displaying on the display unit 33 information on the storage state (e.g., near-full state or near-empty state) of the coin storage unit 106 or the banknote storage unit 206, an error occurrence history, an operation history, etc.

[0064] In addition, the portable terminal 30 may be able to communicate with a call center via a communication network such as the Internet, a WAN, or a LAN. This allows, for example, communication with the call center to be performed using the portable terminal 30 when an error in the currency processing device 10 is not resolved. The call center may be able to remotely operate the currency processing device 10 via the portable terminal 30, for example, by sharing the screen of the display unit 33 of the portable terminal 30 with a screen displayed by the call center. Furthermore, an image captured by the camera 36 of the portable terminal 30 may be able to be shared between the screen of the display unit 33 of the portable terminal 30 and a screen displayed by the call center.

[0065] In addition, it is preferable that the portable terminal 30 be capable of remotely changing various settings of the currency handling device 10. In the above-described system 1, the portable operation terminal 20 may have the functions of the portable terminal 30. This allows the store clerk to resolve errors in the currency processing device 10 while watching the guidance displayed on the portable operation terminal 20. In addition, in the above-described system 1, a device having a function as a change machine is exemplified as the currency handling device 10, but the currency handling device 10 may be a deposit / withdrawal machine, a change machine, or the like.

[0066] <Second embodiment> FIG. 13 is a diagram showing an example of a schematic configuration of a money handling system 2 (hereinafter, may be simply referred to as "system 2") according to the second embodiment. System 2 differs from system 1 according to the first embodiment in that portable terminal 30 is communicatively connected to multiple (three in FIG. 13) currency handling devices 10 via network 50. In system 1 and system 2, components having the same functions are given the same reference numerals, and detailed descriptions thereof will be omitted.

[0067] The ROM or storage unit 32 of the portable terminal 30 stores an instruction manual display app corresponding to each of the multiple currency processing devices 10 communicably connected via the network 50. The portable terminal 30 can display an electronic instruction manual for one of the multiple currency processing devices 10 on the display unit 33 when the user activates the instruction manual display app corresponding to that one of the multiple currency processing devices 10. This allows the user to select and activate the instruction manual display app for the currency processing device 10 for which the user wants to view the electronic instruction manual, thereby viewing the electronic instruction manual for that currency processing device 10 on the display unit 33. Note that the portable terminal 30 may be configured to perform a display that identifies multiple currency processing devices 10, such as the machine number, after activating one instruction manual display app rather than each of the multiple currency processing devices 10, and then activate the instruction manual display app for the currency processing device 10 that corresponds to the display selected by the user.

[0068] Furthermore, the receiving unit 311 of the portable terminal 30 is capable of receiving information on a plurality of currency processing devices 10. More specifically, a user can select and start an instruction manual display app corresponding to a currency processing device 10 for which the user wishes to check the processing status of coins or banknotes, the amount of coins or banknotes in stock, etc., thereby obtaining information from the currency processing device 10 and displaying it on the display unit 33. Note that the portable terminal 30 may start one instruction manual display app, rather than a plurality of instruction manual display apps corresponding to each of the plurality of currency processing devices 10, and then perform a display identifying a plurality of currency processing devices 10, such as the machine number, and start the instruction manual display app for the currency processing device 10 corresponding to the display selected by the user.

[0069] Further, the receiving unit 311 of the portable terminal 30 can receive information transmitted from the currency processing device 10 while connected to the currency processing device 10 via the network 50. When the receiving unit 311 receives information from one of the multiple currency processing devices 10, the receiving unit 311 starts an instruction manual display app corresponding to the one currency processing device 10. Then, a page (guidance) of an electronic instruction manual corresponding to the state of the one currency processing device 10 that has transmitted the information is displayed on the display unit 33. Note that the portable terminal 30 may display a page (guidance) of an electronic instruction manual corresponding to the state of the multiple currency processing devices 10 on the display unit 33 by starting one instruction manual display app, instead of the instruction manual display apps corresponding to each of the multiple currency processing devices 10. In such a case, it is preferable to clearly display the model number, etc. of the one currency processing device 10 that has transmitted the information, and then display a page (guidance) of an electronic instruction manual corresponding to the state of the one currency processing device 10 on the display unit 33.

[0070] The transmitting unit 312 of the portable terminal 30 can transmit an unlock instruction or the like to one of the multiple currency processing devices 10 selected from the multiple currency processing devices 10. For example, the store manager may select and start an instruction manual display app corresponding to the currency processing device 10 for which the store manager wishes to issue an instruction to unlock or the like, and perform a predetermined operation on the operation unit 34 of the portable terminal 30, thereby enabling remote operation. Note that the portable terminal 30 may be configured to start one instruction manual display app, rather than a separate instruction manual display app corresponding to each of the multiple currency processing devices 10, and then display a display identifying multiple currency processing devices 10, such as the machine number, and start the instruction manual display app for the currency processing device 10 corresponding to the display selected by the user, thereby enabling remote operation of the currency processing device 10.

[0071] According to the system 2 configured as described above, even if a store has multiple currency processing devices 10, it is only necessary to provide one portable terminal 30, so the system can be constructed inexpensively. In the above-described system 2, as shown in Fig. 13, multiple devices each having a function as a change machine are exemplified as the currency handling device 10, but the currency handling device 10 may also be a deposit / dispense machine, a money changer, etc. Furthermore, the multiple currency handling devices 10 are not limited to being the same device, and may each have a different function, such as a change machine, a deposit / dispense machine, and a money changer. [Explanation of symbols]

[0072] 1,2...currency handling system, 10...currency handling device, 20...operation terminal, 21...printer, 30...portable terminal, 31...control unit, 32...storage unit, 33...display unit, 34...operation unit, 100...coin handling machine, 120...coin control unit, 121...coin receiving unit, 122...coin transmitting unit, 124...coin grasping unit, 125...coin release unit, 200...banknote handling machine, 215...banknote handling unit, 220...banknote control unit, 221...banknote receiving unit, 222...banknote transmitting unit, 224...banknote grasping unit, 225...banknote release unit, 311...receiving unit, 312...transmitting unit, 313...display control unit

Claims

1. a receiving unit that receives information corresponding to a state of the currency handling device via wireless communication; an acquisition unit that acquires a portion of data of an electronic instruction manual associated with the information according to the state received by the receiving unit; a display control unit that causes a guidance corresponding to the state received by the receiving unit to be displayed on a display unit; Equipped with The display control unit causes a part of the data of the electronic instruction manual acquired by the acquisition unit to be displayed on the display unit as the guidance. A portable terminal comprising:

2. The state is that an error has occurred in the currency processing device, The display control unit causes the display unit to display the guidance for solving the error.

2. The portable terminal according to claim 1, wherein the portable terminal comprises:

3. The display control unit transitions the guidance in accordance with the progress of solving the error.

3. The portable terminal according to claim 2, wherein the portable terminal is a portable terminal.

4. the state is a state in which a predetermined upper limit amount of currency is stored in a currency storage unit provided in the currency handling device, The display control unit causes the display unit to display the guidance for collecting the money from the storage unit.

2. The portable terminal according to claim 1, wherein the portable terminal comprises:

5. the state is a state in which a predetermined lower limit amount of currency is not stored in a currency storage unit provided in the currency handling device, The display control unit causes the display unit to display the guidance for replenishing the storage unit with coins.

2. The portable terminal according to claim 1, wherein the portable terminal comprises:

6. An operation unit that receives instructions for the currency processing device; a transmission unit that transmits the instruction received by the operation unit via the wireless communication; The portable terminal according to claim 1 , further comprising:

7. The operation unit receives an instruction to release a regulating unit provided in the currency processing device.

7. The portable terminal according to claim 6,

8. The receiving unit is capable of receiving information from a plurality of currency handling devices, The transmission unit transmits the instruction to one currency handling device selected from the plurality of currency handling devices.

7. The portable terminal according to claim 6,

9. When the state is that an error has occurred in the currency processing device, the display control unit causes the display unit to display the guidance for resolving the error, and when it is necessary to release a restriction unit provided in the currency processing device in order to resolve the error, causes the display control unit to display a message urging the user to release the restriction unit.

9. The portable terminal according to claim 7 or 8,

10. The acquiring unit acquires the information by downloading a part of the data of the electronic instruction manual from a server connected via a communication network every time the receiving unit receives information corresponding to the state of the currency processing device.

2. The portable terminal according to claim 1, wherein the portable terminal comprises:

11. A storage unit that stores data of the electronic instruction manual of the currency handling device, The acquisition unit acquires a part of the data of the electronic instruction manual from the storage unit.

2. The portable terminal according to claim 1, wherein the portable terminal comprises:

12. When the receiving unit receives information from the currency processing device, the portable terminal starts an application for displaying the electronic instruction manual.

2. The portable terminal according to claim 1, wherein the portable terminal comprises:

13. a currency processing device having a drive unit for processing currency, a storage unit for storing currency, and a grasping unit for grasping a state of at least one of the drive unit and the storage unit; A portable terminal capable of receiving information transmitted from the currency processing device via wireless communication; Equipped with The currency processing device transmits information for transmitting the state grasped by the grasping unit to the portable terminal, The portable terminal acquires a part of data of an electronic instruction manual for the currency processing device associated with the information transmitted from the currency processing device, and displays the part of the data of the electronic instruction manual as guidance on a display unit. A currency processing system comprising:

14. The portable terminal further includes an operation unit that receives an instruction to release a restriction unit provided in the currency processing device, and a transmission unit that transmits the instruction received by the operation unit via the wireless communication, and when the state is that an error has occurred in the currency processing device, the portable terminal displays the guidance for eliminating the error on the display unit, and when it is necessary to release the restriction unit to eliminate the error, displays a message urging the user to release the restriction unit.

14. The currency handling system according to claim 13.

Images