Display operation device and display operation method

Abstract

To provide a display operation device capable of achieving improved convenience of an elevator user and improved degree of freedom for an installation location.SOLUTION: A display operation device 10 comprises a communication unit 11 that performs wireless communication with an elevator system 1 controlling the operation of an elevator, a start unit 13 that starts an application capable of performing elevator call operation by the wireless communication with the elevator system 1, and a display operation unit 14 that displays a screen of the started application and accepts the operation by an elevator user.SELECTED DRAWING: Figure 4

Description

Technical Field

[0001] The present disclosure relates to a display operation device and a display operation method.

Background Art

[0002] In relation to a display operation device as described above, for example, Patent Document 1 discloses a technique for performing an elevator call operation using a touch panel installed near the landing door of an elevator.

Prior Art Documents

Patent Documents

[0003]

Patent Document 1

Summary of the Invention

Problems to be Solved by the Invention

[0004] Conventional display operation devices such as the touch panel disclosed in Patent Document 1 are often installed in advance at a predetermined position near an elevator, such as near the landing door of an elevator or in an elevator hall. Therefore, elevator users had to go near the elevator when performing an elevator call operation. In addition, since most conventional display operation devices are installed in advance at a predetermined position as described above, it was difficult to freely set the installation location according to, for example, the congestion level of the elevator hall or the guidance of elevator users.

[0005] The present disclosure has been made to solve the above problems, and an object thereof is to provide a display operation device capable of achieving both an improvement in the convenience of elevator users and an improvement in the degree of freedom regarding the installation location.

Means for Solving the Problems

[0006] The display operation device according to the present disclosure includes a communication unit that performs wireless communication with an elevator system that controls the operation of an elevator, a startup unit that starts an application capable of performing a call operation for the elevator through wireless communication with the elevator system, and a display operation unit that displays the screen of the started application and receives operations by the elevator user.

Effect of the Invention

[0007] According to the present disclosure, since it is configured as described above, it is possible to provide a display operation device capable of achieving both an improvement in the convenience of elevator users and an improvement in the degree of freedom regarding the installation location.

Brief Description of the Drawings

[0008]

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Embodiments for Carrying Out the Invention

[0009] Hereinafter, embodiments will be described in detail with reference to the drawings. Embodiment 1. FIG. 1 is a block diagram showing a configuration example of display operation devices 10A and 10B and elevator system 1 according to Embodiment 1.

[0010] Elevator system 1 includes, for example, as shown in FIG. 1, group management control device 3 and car control devices 4A to 4E provided for each of elevators 5A to 5E.

[0011] Each elevator (each unit) 5A to 5E has a car, a hoisting machine (motor), a counterweight, a control unit, etc. (none of which are shown). The display operation devices 10A and 10B function as destination floor registration devices for registering the destination floors of the elevators 5A to 5E.

[0012] In the following description, the elevators 5A to 5E may be collectively referred to as "elevator 5". Also, in the following description, the unit control devices 4A to 4E may be collectively referred to as "unit control device 4". Further, in the following description, the display operation devices 10A and 10B may be collectively referred to as "display operation device 10". Hereinafter, a configuration example of the group management control device 3, the unit control device 4, and the display operation device 10 will be described.

[0013] <Configuration of Group Management Control Device 3> The group management control device 3 performs control (hereinafter referred to as "elevator assignment control") for assigning the destination floors registered by the display operation device 10 to any one of the plurality of elevators 5A to 5E. As shown in FIG. 1, the group management control device 3 includes a storage unit 30, a group management control unit 31, and an input / output interface 32.

[0014] The storage unit 30 is a storage medium that stores programs and data necessary for realizing the functions of the group management control device 3. The programs include programs for realizing various functions of the present embodiment. For example, the storage unit 30 stores data such as the distances and travel times from the installation locations of the display operation devices 10A and 10B to the elevators 5A to 5E (for example, the travel times during idle and congested times respectively) and the specifications of the elevators 5A to 5E. The storage unit 30 is configured by, for example, a hard disk drive (HDD) or a solid state drive (SSD).

[0015] The group management control unit 31 controls the overall operation of the group management control device 3. The group management control unit 31 mainly performs elevator allocation control by performing arithmetic processing using various data and the like based on the program read from the storage unit 30. The group management control unit 31 is composed of, for example, a CPU and an MPU. The group management control unit 31 may be composed of a hardware circuit (such as an ASIC or an FPGA) such as a dedicatedly designed electronic circuit or a reconfigurable electronic circuit. The functions of the group management control unit 31 may be realized by the cooperation of hardware and software, or may be realized by hardware (electronic circuit) only.

[0016] The specific method of elevator allocation control is basically the same as the conventionally known method. For example, the group management control unit 31 calculates, for each elevator, an evaluation value for selecting an elevator (allocation car) to which the destination floor should be allocated based on the operation information of each elevator in elevators 5A to 5E. Here, the operation information of each elevator includes information indicating, for example, the car state of each elevator (including the position of the car, the traveling direction, the opening and closing state of the door, the load, etc.), the predicted waiting time (the time until the allocation car arrives at the departure floor), the predicted service completion time (the time until the allocation car arrives at the destination floor), and the predicted number of stops of the car (the number of stops of the elevator scheduled until the service is completed). After calculating the above evaluation value, the group management control unit 31 selects the elevator having the highest evaluation value from among elevators 5A to 5E, and allocates the destination floor to the selected elevator.

[0017] Then, the group management control unit 31 transmits destination floor call information (departure floor information and destination floor information) as a control signal to the car control device that controls the allocation car among the car control devices 4A to 4E. The departure floor information is information indicating the floor where the display operation device 10 is installed as the departure floor. The car control device that has received the destination floor call information controls the allocation car to travel from the floor where the display operation device 10 is installed (departure floor) to the destination floor indicated by the destination floor information.

[0018] The input / output interface 32 is an interface circuit for transmitting and receiving various signals between the display operation devices 10A and 10B and the car control devices 4A to 4E. The input / output interface 32 converts the signal output from the group management control unit 31 into a signal of a predetermined format and outputs it. Further, the input / output interface 32 converts the signal input from the display operation devices 10A and 10B and the car control devices 4A to 4E into a signal of a predetermined format and outputs it to the group management control unit 31. The input / output interface 32 may communicate with various devices via a wired connection or via a wireless connection.

[0019] <Configuration of Car Control Device> The configuration of the car control devices 4A to 4E will be described with reference to FIG. 2. FIG. 2 is a block diagram showing a configuration example of the car control device 4.

[0020] As shown in FIG. 2, the car control devices 4A to 4E are control devices that drive the corresponding elevators 5A to 5E according to the control signal from the group management control device 3. The car control devices 4A to 4E for each elevator 5A to 5E control the operation of the hoist (motor) and the like based on the control signal from the group management control device 3, thereby controlling the ascent, descent, stop, etc. of the car. Further, each of the car control devices 4A to 4E detects the car state including the position of the car, the traveling direction, the opening / closing state of the door, the load, etc. of the corresponding elevator 5A to 5E, and outputs a car state signal including information indicating the detected car state to the group management control device 3.

[0021] As shown in FIG. 2, the car control device 4 includes a control unit 40, a storage unit 41, and an input / output interface 42.

[0022] The control unit 40 controls the overall operation of the aircraft control device 4. The control unit 40 performs arithmetic processing using various data and the like based on the program read from the storage unit 41, thereby realizing various functions described later in the aircraft control device 4. The control unit 40 is composed of, for example, a CPU and an MPU. The control unit 40 may be composed of a hardware circuit (such as an ASIC or FPGA) such as a dedicatedly designed electronic circuit or a reconfigurable electronic circuit. The functions of the control unit 40 may be realized by the cooperation of hardware and software, or may be realized by hardware (electronic circuit) only.

[0023] The storage unit 41 is a storage medium that stores programs and data necessary for realizing the functions of the aircraft control device 4. The program includes programs for realizing various functions of the present embodiment. The storage unit 41 is composed of, for example, a flash memory.

[0024] The input / output interface 42 is an interface circuit for transmitting and receiving various signals between the group management control device 3 and the elevator. The input / output interface 42 converts the signal output from the control unit 40 into a signal of a predetermined format and outputs it. Also, the input / output interface 42 converts the signals input from the elevators 5A to 5E corresponding to each of the aircraft control devices 4A to 4E and the group management control device 3 into signals of a predetermined format and outputs them to the control unit 40. The input / output interface 42 may communicate with the group management control device 3 via a wired connection or via a wireless connection.

[0025] <Configuration of the display operation device 10> Next, the display operation device 10 will be described with reference to FIGS. 3 and 4. FIG. 3A shows an installation example when the display operation device 10 is installed in an elevator hall where the entrances and exits of elevators 5A to 5E are provided. As shown in FIG. 3A, the display operation device 10 is composed of a portable device such as a tablet, and is detachably attached to a support base J installed around the entrances and exits of elevators 5A to 5E in the elevator hall. That is, different from the conventional display operation device (destination floor registration device), the display operation device 10 is configured to be retrofittable at any location including the periphery of elevators 5A to 5E.

[0026] The display operation device 10 can perform wireless communication with the elevator system 1, and a system application (system app) capable of performing an elevator call operation by this wireless communication is installed. When this system app is activated in the display operation device 10, a screen for performing an elevator call operation (hereinafter referred to as a "call operation screen") as shown in FIG. 3B is displayed on a display operation unit described later. On the call operation screen shown in FIG. 3B, for example, a message such as "Please enter the destination floor." and an icon indicating the destination floor are displayed. An elevator user (hereinafter also simply referred to as a "user") can perform an operation of entering a desired destination floor by touching the call operation screen.

[0027] The system application registers the destination floor by transmitting information indicating the destination floor input by the user to the elevator system 1, more specifically, to the group management control device 3 via wireless communication. The group management control unit 31 of the group management control device 3 performs the above-described elevator allocation control to allocate the destination floor registered from the system application of the display operation device 10 to any one of the plurality of elevators 5A to 5E. That is, the system application has a function as a destination floor registration unit that registers the destination floor input by the elevator user to the group management control device 3. This system application may be pre-installed in the display operation device 10, or may be installed in the display operation device 10 from the outside at an arbitrary timing.

[0028] A configuration example of the display operation device 10 will be described with reference to FIG. 4. As shown in FIG. 4, the display operation device 10 includes a communication unit 11, a storage unit 12, a startup unit 13, a display operation unit 14, and an installation unit 15.

[0029] The communication unit 11 performs wireless communication with the elevator system 1 that controls the operation of the elevator.

[0030] The storage unit 12 is a storage medium that stores programs and data necessary to realize the functions of the display operation device 10. The programs include programs for realizing various functions of the first embodiment and the above-described system application. The storage unit 12 is composed of a memory such as a flash memory, for example.

[0031] The startup unit 13 starts up a system application capable of performing an elevator call operation by wireless communication with the elevator system 1. For example, the startup unit 13 starts up the system application in response to an operation by the elevator user or according to a preset schedule.

[0032] The display operation unit 14 displays the screen of the system application activated by the activation unit 13 and accepts operations by the elevator users. The screen of the system application includes the above-described call operation screen. The display operation unit 14 is configured by, for example, a touch panel. The operation by the elevator users is, for example, an operation for the user to input a desired destination floor.

[0033] The installation unit 15 installs the above system application in the storage unit 12 of the display operation device 10.

[0034] Next, an operation example of the display operation device 10 shown in FIG. 1 will be described. FIG. 5 is a flowchart showing the operation example of the display operation device 10.

[0035] The activation unit 13 activates a system application capable of performing an elevator call operation through wireless communication with the elevator system 1 (step ST1). For example, the activation unit 13 activates the system application according to an operation by the elevator user or according to a preset schedule.

[0036] Next, the display operation unit 14 displays the screen of the system application activated by the activation unit 13 (step ST2).

[0037] Next, the display operation unit 14 accepts an operation on the screen of the system application by the elevator user (step ST3). For example, the display operation unit 14 accepts an input operation of the destination floor by the elevator user.

[0038] As described above, the display operation device 10 according to Embodiment 1 includes a communication unit 11 that performs wireless communication with an elevator system 1 that controls the operation of an elevator, and a startup unit 13 that starts an application capable of performing a call operation for the elevator through wireless communication with the elevator system 1. The display operation device 10 also includes a display operation unit 14 that displays the screen of the started application and receives operations by the elevator user. Thus, the display operation device 10 according to Embodiment 1 does not need to be installed in advance at a predetermined position around the elevator like a conventional display operation device (destination floor registration device), and can be retrofitted at any position around the elevator. Therefore, the display operation device 10 according to Embodiment 1 can achieve both an improvement in the convenience for elevator users and an improvement in the degree of freedom regarding the installation location.

[0039] In the above description, an example has been described in which the display operation device 10 corresponds to a method of pre-registering the destination floor, which is the floor of the user's destination, before the elevator user boards the elevator. However, the display operation device 10 is not limited to this, and for example, it may also correspond to a method of registering a desired moving direction (upward or downward) before the elevator user boards the elevator. In that case, the display operation unit 14 may display, as a call operation screen, a screen on which a desired moving direction (upward or downward) can be input.

[0040] Further, the display operation device 10 may be provided with a voice input unit such as a microphone. In that case, the display operation device 10 can also correspond to a method in which the elevator user registers the desired destination floor or moving direction by voice.

[0041] Next, with reference to FIG. 6, a hardware configuration example of the display operation device 10 according to Embodiment 1 will be described. Each function of the communication unit 11, the activation unit 13, and the installation unit 15 in the display operation device 10 is realized by a processing circuit. As shown in FIG. 6A, the processing circuit may be dedicated hardware, or as shown in FIG. 6B, it may be a CPU (Central Processing Unit, also referred to as a central processing unit, processing unit, arithmetic unit, microprocessor, microcomputer, processor, or DSP (Digital Signal Processor)) 52 that executes a program stored in the memory 53.

[0042] When the processing circuit is dedicated hardware, the processing circuit 51 corresponds to, for example, a single circuit, a composite circuit, a programmed processor, a parallel programmed processor, an ASIC (Application Specific Integrated Circuit), an FPGA (Field Programmable Gate Array), or a combination thereof. Each function of the communication unit 11, the activation unit 13, and the installation unit 15 may be realized by the processing circuit 51, or the functions of each unit may be collectively realized by the processing circuit 51.

[0043] When the processing circuit is the CPU 52, the functions of the communication unit 11, the startup unit 13, and the installation unit 15 are realized by software, firmware, or a combination of software and firmware. The software and firmware are described as programs and stored in the memory 53. The processing circuit realizes the functions of each unit by reading and executing the programs stored in the memory 53. That is, the display operation device 10 includes a memory for storing a program that, when executed by the processing circuit, causes each step shown in FIG. 5 to be executed as a result. Also, these programs can be said to cause a computer to execute the procedures and methods of the communication unit 11, the startup unit 13, and the installation unit 15. Here, examples of the memory 53 include non-volatile or volatile semiconductor memories such as RAM (Random Access Memory), ROM (Read Only Memory), flash memory, EPROM (Erasable Programmable ROM), and EEPROM (Electrically EPROM), magnetic disks, flexible disks, optical disks, compact disks, mini disks, or DVDs (Digital Versatile Discs), etc.

[0044] Regarding the functions of the communication unit 11, the startup unit 13, and the installation unit 15, part of them may be realized by dedicated hardware and part of them may be realized by software or firmware. For example, for the communication unit 11, its function can be realized by a processing circuit as dedicated hardware, and for the startup unit 13 and the installation unit 15, their functions can be realized by the processing circuit reading and executing the programs stored in the memory 53.

[0045] In this way, the processing circuit can realize the above-described functions by hardware, software, firmware, or a combination thereof.

[0046] As described above, according to the first embodiment, the display operation device 10 includes a communication unit 11 that performs wireless communication with an elevator system 1 that controls the operation of an elevator, a startup unit 13 that starts an application capable of performing an elevator call operation through wireless communication with the elevator system 1, and a display operation unit 14 that displays the screen of the started application and receives operations by the elevator users. Thereby, the display operation device 10 according to the first embodiment can achieve both an improvement in the convenience of elevator users and an improvement in the degree of freedom regarding the installation location.

[0047] Further, the display operation device 10 includes an installation unit 15 capable of installing the above application from the outside. Thereby, the display operation device 10 according to the first embodiment can appropriately install an application capable of performing an elevator call operation through wireless communication with the elevator system 1.

[0048] Second Embodiment. In the first embodiment, the display operation device 10 that can achieve both an improvement in the convenience of elevator users and an improvement in the degree of freedom regarding the installation location has been described. In the second embodiment, a display operation device 10b capable of acquiring user information regarding elevator users will be described.

[0049] FIG. 7 is a diagram showing a configuration example of the display operation device 10b according to the second embodiment. The display operation device 10b according to the second embodiment is different from the display operation device 10 according to the first embodiment in that the communication unit 11 is changed to a communication unit 11b, and a facility information acquisition unit 16 and a user information acquisition unit 17 are added.

[0050] In addition to the elevator system 1 described in the first embodiment, the communication unit 11b performs wireless communication with a facility guidance system (not shown) that manages various information regarding the facility in which the elevator is installed.

[0051] The facility information acquisition unit 16 acquires information regarding the facility in which the elevator is installed from the facility guidance system.

[0052] The user information acquisition unit 17 acquires user information regarding the elevator users. The user information acquisition unit 17 acquires user information from, for example, an operation history recording device (not shown) that records the operation history of the user with respect to the display operation device 10b, or an imaging device (not shown) such as a camera mounted on the display operation device 10b. Note that the user information acquisition unit 17 may acquire user information from devices other than the above-described operation history recording device and imaging device.

[0053] When the user information acquisition unit 17 acquires user information from an imaging device such as a camera mounted on the display operation device 10b, the user information acquisition unit 17 may include, in the user information, information indicating the face image of the user or information indicating the silhouette image of the user.

[0054] In addition, the user information regarding the user may include, for example, the user's behavior information. The behavior information includes, for example, at least one of information regarding the current position (current floor) of the elevator user, information regarding the moving direction from the current position of the user, and information regarding the destination floor of the user.

[0055] For example, when information indicating that a certain user has moved upward (to the 5th floor) from the 3rd floor, which is the current floor, is recorded in the operation history recording device, the user information acquisition unit 17 acquires, as the behavior information, information indicating that the user has moved upward (to the 5th floor) from the 3rd floor. Note that in this case, the user information acquisition unit 17 may acquire, as the behavior information, only the information indicating that the user was on the 3rd floor, only the information indicating that the user has moved upward, or only the information indicating that the destination floor of the user is the 5th floor.

[0056] In addition, when the user information acquisition unit 17 acquires behavior information from an imaging device such as a camera, it may acquire behavior information for each attribute of the user. In this case, the user information acquisition unit 17 may determine the attribute of the user from the image information acquired by the imaging device. Also, the attribute in this case may be an attribute such that the individual user cannot be identified, for example, gender, age, means of transportation (walking, wheelchair, etc.), or carried items (baby stroller, cane, etc.). Further, attributes such as gender or age exemplified above may be used as individual attributes respectively, or attributes appropriately combined with two or more of them may be used.

[0057] In addition, when the user information acquisition unit 17 acquires behavior information from an imaging device such as a camera, for example, information regarding the behavior of a user of an elevator when getting on and off the elevator may be included in the behavior information of the user and acquired. In this case, the user information acquisition unit 17 communicates not only with the imaging device mounted on the display operation device 10b but also with an imaging device such as a camera installed inside the elevator, and may acquire an image taken of the state of the user getting on and off the elevator from the imaging device. Also, when the user information acquisition unit 17 acquires information regarding the behavior of a user when getting on and off the elevator as behavior information, it may acquire behavior information for each attribute of the user.

[0058] Next, an example of acquiring user information will be described with reference to FIG. 8. In the following description, for simplicity of explanation, it is assumed that the startup unit 13 of the display operation device 10b has completed the startup of the above-described system application.

[0059] For example, the user information acquisition unit 17 acquires user information in the process of operations shown in (1) to (3) below. (1) A user of the elevator, for example, in the elevator hall on the 4th floor, performs an input operation of a desired destination floor (for example, the 1st floor) on the call operation screen displayed on the display operation unit 14 of the display operation device 10. The system application registers the destination floor in the group management control device 3 by transmitting information indicating the destination floor input by the user to the elevator system 1 (group management control device 3) by wireless communication. (2) The facility information acquisition unit 16 performs wireless communication with the facility guidance system via the communication unit 11b, and acquires, as information regarding the facility, information regarding the store on the destination floor input by the user, information regarding the transportation means related to the destination floor, or information regarding the congestion level of the above store or transportation means. Then, the display operation unit 14 displays the information acquired by the facility information acquisition unit 16. The user waits for the arrival of the elevator while browsing the information displayed on the display operation unit 14. (3) When the elevator arrives, the user uses the arrived elevator to move to the destination floor.

[0060] The user information acquisition unit 17 acquires user information in the process of a series of operations of the user as described above. The user information acquired here may include the action information of the user. The action information in the above example is, for example, information indicating that a certain user has moved from the 4th floor to the 1st floor. In addition, the user information acquisition unit 17 may acquire action information for each attribute such as "a man in his 20s".

[0061] Note that in the above description, an example in which the user information acquisition unit 17 acquires user information in the process of the operations shown in the above (1) to (3) has been described. However, the operation in the above (2) is not essential and may be omitted.

[0062] Next, another example of the acquisition example of user information will be described with reference to FIG. 9. In the following description as well, for the sake of simplicity, it is assumed that the startup unit 13 of the display operation device 10b has completed the startup of the above-described system application.

[0063] For example, the user information acquisition unit 17 acquires user information in the process of the operations shown in the following (1) to (3). (1) For example, in the elevator hall on the 4th floor, the user of the elevator performs an input operation of a keyword (such as "meal", "Station A", etc.) on the call operation screen displayed on the display operation unit 14 of the display operation device 10. For example, the user performs an input operation of a keyword by selecting a keyword related to a desired destination or content from the keywords preset in the display operation device 10. Alternatively, the user inputs the keyword by speaking the keyword to the call operation screen. (2) The facility information acquisition unit 16 performs wireless communication with the facility guidance system via the communication unit 11b, and acquires, as information related to the facility, information related to stores related to the keyword input by the user, information related to transportation means related to the keyword, or information related to the congestion level of the above stores or transportation means. At this time, the facility information acquisition unit 16 may generate information related to recommended stores or recommended routes according to the congestion level from the acquired information. The display operation unit 14 displays the information acquired or generated by the facility information acquisition unit 16. The user selects any one piece of information from the information displayed on the display operation unit 14. The system application identifies the destination floor of the user from the information selected by the user, and registers the destination floor in the group management control device 3 by transmitting information indicating the identified destination floor to the elevator system 1 (group management control device 3) by wireless communication. (3) When the elevator arrives, the user uses the arrived elevator to move to the destination floor.

[0064] The user information acquisition unit 17 acquires user information in the process of the user's series of operations as described above. The user information acquired here may include the user's behavior information. The behavior information in the above example is, for example, information indicating that a certain user has moved from the 4th floor to the 1st floor. Further, the user information acquisition unit 17 may acquire behavior information for each attribute such as "male in his 20s".

[0065] Thus, according to the second embodiment, the display operation device 10b can not only provide the user with the destination floor registration function of the elevator, but also obtain the user information of the user through the very daily operation of elevator operation. The obtained user information can be utilized, for example, as big data, and can also be utilized for various purposes.

[0066] Note that the specific floor numbers or keywords exemplified in the above description are merely examples, and other contents than the above may also be applicable.

[0067] As described above, according to the second embodiment, the display operation device 10b includes a user information acquisition unit 17 that acquires user information regarding the user of the elevator. Thereby, in addition to the effects of the first embodiment, the display operation device 10b according to the second embodiment can acquire the user information of the user.

[0068] In addition, the user information acquired by the user information acquisition unit 17 includes the action information for each attribute of the user of the elevator. Thereby, the display operation device 10b according to the second embodiment can acquire the action information for each attribute of the user.

[0069] In addition, the user information acquired by the user information acquisition unit 17 includes information indicating the face image of the user of the elevator. Thereby, the display operation device 10b according to the second embodiment can acquire the information indicating the face image of the user.

[0070] In addition, the action information includes at least one of information regarding the current position of the user of the elevator, information regarding the moving direction from the current position of the user, and information regarding the destination floor of the user. Thereby, the display operation device 10b according to the second embodiment can acquire at least one of information regarding the current position of the user, information regarding the moving direction from the current position of the user, and information regarding the destination floor of the user.

[0071] The action information also includes information on the actions of the elevator users when getting on and off the elevator. As a result, the display operation device 10b according to the second embodiment can acquire information on the actions of the users when getting on and off the elevator.

[0072] Embodiment 3. In Embodiment 2, the display operation device 10b that can acquire user information regarding elevator users has been described. In Embodiment 3, a display operation device 10c that can instruct a special operation of the elevator based on the acquired user information will be described.

[0073] FIG. 10 is a diagram showing a configuration example of the display operation device 10c according to Embodiment 3. The display operation device 10c according to Embodiment 3 has an attribute determination unit 18 and a special operation instruction unit 19 added to the display operation device 10b according to Embodiment 2.

[0074] The attribute determination unit 18 determines whether the attribute of the elevator user is a predetermined specific attribute.

[0075] When the attribute determination unit 18 determines that the attribute of the elevator user is a specific attribute, the special operation instruction unit 19 instructs the elevator system 1 to perform a special operation of the elevator for the user.

[0076] Hereinafter, an operation example of the display operation device 10c according to Embodiment 3 will be described with reference to FIG. 11. In the following description, for the sake of easy understanding, it is assumed that the user information acquisition unit 17 acquires information showing at least the silhouette image of the user as user information from an imaging device such as a camera mounted on the display operation device 10c.

[0077] For example, based on the user information acquired by the user information acquisition unit 17, the attribute determination unit 18 determines whether the attribute of the elevator user is a "wheelchair user".

[0078] As a result, when it is determined that the attribute of the elevator user is a "wheelchair user", the special operation instruction unit 19 instructs the elevator system 1, more specifically the group management control device 3, to perform a special operation of the elevator for the user.

[0079] For example, as information indicating an instruction for special operation, the special operation instruction unit 19 transmits to the group management control device 3 information indicating that an elevator is preferentially assigned to the floor where the wheelchair user is located (hereinafter referred to as "priority assignment instruction information"). When the group management control unit 31 of the group management control device 3 receives the priority assignment instruction information, it performs elevator assignment control so as to preferentially assign an elevator to the floor where the wheelchair user is located. For example, in elevator assignment control, when calculating the evaluation value for each elevator, the group management control unit 31 calculates the evaluation value of the elevator located closer to the floor where the wheelchair user is located to be higher. As a result, an elevator is preferentially assigned to the floor where the wheelchair user is located. That is, the display operation device 10c can, in cooperation with the elevator system 1, preferentially call an elevator to the wheelchair user.

[0080] Further, for example, as information indicating special operation instructions, the special operation instruction unit 19 transmits to the group management control device 3 information (hereinafter referred to as "notification instruction information") for notifying the passengers in the car of the elevator assigned to the floor where the wheelchair user is located that the wheelchair user is about to board. When the group management control device 3 receives the notification instruction information, it instructs the car control device 4 that controls the elevator assigned to the floor where the wheelchair user is located to notify the passengers in the car that the wheelchair user is about to board. The notification method may be any method, for example, a method by voice or a method of displaying as character information on the display in the car. Thereby, in the car of the elevator assigned to the floor where the wheelchair user is located, it is notified that the wheelchair user is about to board. That is, the display operation device 10c can cooperate with the elevator system 1 to notify the passengers in the car of the elevator called to the wheelchair user in advance that the wheelchair user will board.

[0081] In the above description, the case where the specific attribute is "wheelchair user" and the instruction content of the special operation is the preferential allocation of the elevator or the prior notification in the elevator car has been described as an example. However, the above is merely an example, and the specific attribute and the instruction content of the special operation may be other than the above. For example, the specific attribute may be "a user pushing a stroller" or "a user with a cane". Further, the instruction content of the special operation may be, for example, reducing the opening and closing speed of the elevator door, or stopping the elevator so that the step between the floor of the elevator and the floor where the user is located is as small as possible.

[0082] As described above, according to the third embodiment, the display operation device 10c includes an attribute determination unit 18 that determines whether the attribute of the elevator user is a predetermined specific attribute, and when the attribute determination unit 18 determines that the attribute of the elevator user is a specific attribute, a special operation instruction unit 19 that instructs the elevator system 1 to perform a special operation of the elevator for the user. Thus, in addition to the effects of the first and second embodiments, the display operation device 10c according to the third embodiment can instruct a special operation of the elevator according to the attribute of the user, improving the convenience for the user.

[0083] Fourth Embodiment. In the third embodiment, the display operation device 10c that can instruct a special operation of the elevator based on the acquired user information was described. In the fourth embodiment, a display operation device 10d that can give points to a user based on the behavior information included in the user information of the user will be described.

[0084] FIG. 12 is a diagram showing a configuration example of the display operation device 10d according to the fourth embodiment. The display operation device 10d according to the fourth embodiment is different from the display operation device 10c according to the third embodiment in that the communication unit 11b is changed to a communication unit 11d, and a condition determination unit 20 and a point awarding unit 21 are added.

[0085] The communication unit 11d performs wireless communication with a predetermined point system in addition to the elevator system 1 described in the first embodiment and the facility guidance system described in the second embodiment. The point system is a system configured to be able to give points to elevator users according to their actions.

[0086] The condition determination unit 20 determines whether the user's action indicated by the behavior information satisfies a predetermined point awarding condition.

[0087] When the condition determination unit 20 determines that the user's action indicated by the behavior information satisfies the predetermined point awarding condition, the point awarding unit 21 awards points to the user.

[0088] Next, an operation example of the display operation device 10d according to Embodiment 4 will be described with reference to FIG. 13. In the following description, for ease of explanation, it is assumed that the user information acquisition unit 17 acquires user information from an imaging device such as a camera mounted on the display operation device 10d, and this user information includes the user's action information and information indicating the user's face image. Also, it is assumed that the elevator user has completed user registration for the point system by registering personal information including their face image in advance with a predetermined point system.

[0089] For example, based on the action information included in the user information acquired by the user information acquisition unit 17, the condition determination unit 20 determines whether the action of the user indicated by the action information is a selection to use the stairs instead of the elevator, that is, whether the user has selected to use the stairs instead of the elevator.

[0090] For example, when the user inputs an intention to use the stairs to the call operation screen displayed on the display operation unit 14 of the display operation device 10, the condition determination unit 20 determines that the user has selected to use the stairs instead of the elevator.

[0091] When the condition determination unit 20 determines that the action of the user indicated by the action information is a selection to use the stairs, the point awarding unit 21 awards a predetermined point to the user on the assumption that the user's action satisfies a predetermined point awarding condition.

[0092] The points given here can be of any kind. For example, they can be points available in stores within a facility where an elevator is installed. Also, the points may be given wirelessly to a predetermined application installed on a mobile terminal such as a smartphone held by a user. This application may be, for example, an application distributed to users who have completed user registration in the above-mentioned point system and is configured to be able to receive the points given from the point giving unit 21 of the display operation device 10d.

[0093] Also, in this case, the point giving unit 21 may use, for example, information indicating the operation history of the user with respect to the display operation device 10d or information indicating the face image of the user, etc., and perform wireless communication with the point system to identify the user who has selected to use the stairs, and give points to the above application in the mobile terminal held by the identified user.

[0094] Also, for example, the condition determination unit 20 determines whether the action of the user indicated by the action information is an action of getting off the elevator before reaching the destination floor for getting off, considering that a user with a specific attribute (for example, a wheelchair user) gets on the elevator, that is, whether the space in the elevator car is yielded for a user with a specific attribute. At this time, the condition determination unit 20 may consider whether the above-mentioned notification instruction information has been transmitted to the group management control device 3 by the special operation instruction unit 19.

[0095] As a result, when it is determined that the action of the user indicated by the action information is an action of getting off the elevator before reaching the destination floor for getting off, considering that a user with a specific attribute gets on the elevator, the point giving unit 21 gives a predetermined point to the user on the assumption that the user's action satisfies a predetermined point giving condition.

[0096] In this case, for example, the point awarding unit 21 identifies the user from the face image of the user who has gotten off the elevator, etc., and awards points to the application in the mobile terminal possessed by the identified user. Also, in this case, the point awarding unit 21 cooperates with other display operation devices 10, group management control devices 3, car control devices 4, etc., and considers information such as on which floor the user who got off the elevator halfway actually got on the elevator, which floor the user was aiming for, and on which floor the user got off, or information indicating how much the load in the car was when the user got off the elevator, etc., and may determine the points to be awarded.

[0097] Also, for example, the condition determination unit 20 determines whether the action of the user indicated by the action information is an action of boarding the elevator before a user with a specific attribute (for example, a wheelchair user), that is, whether the user has given precedence in the elevator boarding order to a user with a specific attribute.

[0098] As a result, when it is determined that the action of the user indicated by the action information is an action of boarding the elevator before a user with a specific attribute, the point awarding unit 21 awards a predetermined number of points to the user on the assumption that the user's action satisfies a predetermined point awarding condition.

[0099] In this case, for example, the point awarding unit 21 identifies the user by performing wireless communication with the point system using the face image, etc., of the user who boarded the elevator before a user with a specific attribute, and awards points to the application in the mobile terminal possessed by the identified user.

[0100] In this case, the point awarding unit 21 may cooperate with other display operation devices 10, group management control devices 3, car control devices 4, etc., and consider information such as which floor the user who yielded the elevator boarding order actually called the elevator from and which floor they were aiming for, information indicating how much the load of the elevator car was when the user yielded the boarding order, information indicating the congestion level of the elevator hall when the user yielded the boarding order, or information indicating whether there was any remaining load for the elevator when the user yielded the boarding order, and determine the points to be awarded.

[0101] Also, for example, the condition determination unit 20 determines whether the user's action indicated by the action information included in the user information acquired by the user information acquisition unit 17 is an elevator call operation using an application in which personal attribute information is registered, based on the action information.

[0102] For example, when the user registers their personal attribute information in the above application and uses the application to perform an elevator call operation, the condition determination unit 20 determines that the user has performed an elevator call operation using the application in which personal attribute information is registered.

[0103] When the condition determination unit 20 determines that the user's action indicated by the action information is an elevator call operation using an application in which personal attribute information is registered, the point awarding unit 21 awards a predetermined point to the user on the assumption that the user's action satisfies a predetermined point awarding condition.

[0104] Note that the point - giving conditions for giving the points described above are merely examples, and conditions other than the above may also be used. Also, the method for specifying the user to whom points are given and the considerations when determining the points to be given, which were described above, are merely examples, and other specifying methods and considerations may also be used. For example, as a method for specifying the user to whom points are given, in addition to face recognition as described above, a method of performing short - range wireless communication (such as Bluetooth (registered trademark)) between the elevator (display operation device 10 or car operation panel) and the above application to identify the user ID and user behavior is also conceivable.

[0105] As described above, according to the fourth embodiment, the display operation device 10d includes a condition determination unit 20 that determines whether the behavior of the user indicated by the behavior information satisfies a predetermined condition, and a point - giving unit 21 that gives points to the user when the condition determination unit 20 determines that the behavior of the user indicated by the behavior information satisfies the predetermined condition. Thereby, in addition to the effects of the first to third embodiments, the display operation device 10d according to the fourth embodiment can give points according to the behavior of the user, and can raise the user's awareness of beneficial behaviors.

[0106] Embodiment 5. In Embodiment 2, a display operation device that acquires information to such an extent that the individual user cannot be identified was described. In Embodiment 5, a display operation device 10e that acquires information capable of identifying the individual user and realizes a predetermined function will be described.

[0107] FIG. 14 is a diagram showing a configuration example of the display operation device 10e according to Embodiment 5. The display operation device 10e according to Embodiment 5 is different from the display operation device 10b according to Embodiment 2 in that the communication unit 11 is changed to a communication unit 11e, and an authentication unit 22 and a personal information transmission unit 23 are added.

[0108] The communication unit 11e performs wireless communication with an existing security system. The security system manages a large number of personal information (including information indicating a face image) including the personal information transmitted from the personal information transmission unit 23, and is a system that realizes various security functions using the personal information.

[0109] The authentication unit 22 performs personal authentication of the elevator user.

[0110] For a user whose personal authentication is successful by the authentication unit 22, the personal information transmission unit 23 transmits the personal information of the user including the information indicating the face image acquired by the user information acquisition unit 17 to the security system via the communication unit 11e.

[0111] Hereinafter, an operation example of the display operation device 10e according to Embodiment 5 will be described with reference to FIG. 15. In the following description, for the sake of easy understanding, it is assumed that the user information acquisition unit 17 acquires at least information indicating the face image of the user as user information from an imaging device such as a camera mounted on the display operation device 10c.

[0112] The authentication unit 22 performs personal authentication of the elevator user. The authentication method can be selected arbitrarily according to, for example, the installation location of the display operation device 10. For example, there are a method of performing authentication using information embedded in a QR code (registered trademark) displayed on a mobile terminal possessed by the elevator user, a method of performing authentication using information stored in an IC card possessed by the elevator user, or a method of directly inputting a security code by the elevator user to the display operation unit 14 of the display operation device 10. The authentication unit 22 transmits this information to the security system via the communication unit 11e and performs personal authentication of the user.

[0113] The personal information transmission unit 23 transmits the personal information of the user including the information indicating the face image acquired by the user information acquisition unit 17 to the security system via the communication unit 11e for the user who has successfully passed the personal authentication by the authentication unit 22. In the security system, the personal information of the user is newly registered.

[0114] After that, when the user tries to call the elevator, the display operation device 10e acquires the information indicating the face image of the user and transmits the acquired information to the security system. The security system determines whether the information indicating the face image transmitted from the display operation device 10 is the face image of a user who has already been registered. If it is determined that the information is the face image of a user who has already been registered, the security system permits the user to use the elevator (use the call operation screen). Thereby, the security when the elevator user moves vertically is ensured, and the elevator can be utilized as an element of the security system.

[0115] Also, when the user moves to the destination floor by the elevator, the user reaches a predetermined security area on that floor. Here, information indicating the face image of the user is acquired by an imaging device such as a camera installed in the security area in advance, and the acquired information is transmitted to the security system. The security system determines whether the information indicating the face image transmitted from the imaging device installed in the security area is the face image of a user who has already been registered. If it is determined that the information is the face image of a user who has already been registered, the security system permits the user to pass through the security gate. Thereby, the security when the user moves horizontally is ensured at the destination floor of the elevator user.

[0116] In the above description, an example in which the security system permits the user to pass through the security gate has been described. However, the above example is merely an example, and the operations performed by the security system are not limited to the above example.

[0117] In the above description, an example of configuring the display operation device 10e according to Embodiment 5 based on the display operation device 10b described in Embodiment 2 has been described. However, the display operation device 10e according to Embodiment 5 is not limited to this, and it may be configured based on the display operation devices described in other embodiments.

[0118] As described above, according to Embodiment 5, the communication unit 11e performs wireless communication with an existing security system, and includes an authentication unit 22 that performs personal authentication of elevator users, and for users whose personal authentication is successful by the authentication unit 22, a personal information transmission unit 23 that transmits the personal information of the user including information indicating the face image acquired by the user information acquisition unit 17 to the security system via the communication unit 11e. Thus, the display operation device 10c according to Embodiment 3 can, in addition to the effects of Embodiments 1 and 2, perform personal authentication of users and register information indicating the face image of users whose personal authentication is successful with the security system.

[0119] Embodiment 6. In Embodiment 6, a display operation device 10f having a facility guidance function and a store reservation function for the facility where the elevator is installed will be described in addition to the function as the destination floor registration unit described in Embodiment 1.

[0120] FIG. 16 is a diagram showing a configuration example of the display operation device 10f according to Embodiment 6. The display operation device 10f according to Embodiment 6 is different from the display operation device 10b according to Embodiment 2 in that the display operation unit 14 is changed to a display operation unit 14f, and a user information transmission unit 24 and a reservation information transmission unit 25 are added.

[0121] The communication unit 11b performs wireless communication with a facility guidance system (not shown) that manages various information about the facility where the elevator is installed, in addition to the elevator system 1 described in Embodiment 1.

[0122] The user information transmission unit 24 transmits information indicating the face image of the user acquired by the user information acquisition unit 17 to the facility guidance system via the communication unit 11b, and instructs the facility guidance system to extract information suitable for the user from the information about the facility.

[0123] The facility information acquisition unit 16 acquires the information extracted by the facility guidance system.

[0124] The display operation unit 14f displays the screen of the system application activated by the activation unit 13 and receives operations by the elevator user. Further, the display operation unit 14f displays information about the facility acquired by the facility information acquisition unit 16.

[0125] In addition, the display operation unit 14f receives an input operation regarding reservation information of a store in the facility where the elevator is installed from the elevator user.

[0126] The reservation information transmission unit 25 transmits information regarding the reservation indicated by the reservation operation received by the display operation unit 14f to the facility guidance system via the communication unit 11f.

[0127] Hereinafter, an operation example of the display operation device 10f according to Embodiment 6 will be described with reference to FIGS. 17 to 19. In the following description, for easy understanding, it is assumed that the user information acquisition unit 17 acquires at least information indicating the face image of the user as user information from an imaging device such as a camera mounted on the display operation device 10c.

[0128] The operation device 10f, by cooperating with the facility guidance system, can realize the existing guidance signage function achievable by the facility guidance system in addition to its function as a destination floor registration unit (as shown in (a) of FIG. 17). The guidance signage function is a general term for, for example, the facility guidance function and the store reservation function for a facility where an elevator is installed. According to the guidance signage function, for example, congestion guidance for elevators, escalators, and stairs in the facility (as shown in (b) of FIG. 17), circulation display of store information (as shown in (c) and (d) of FIG. 17), utilization of large signage, store visit reservation in cooperation with the store (as shown in (e) of FIG. 17), voice input, functions equivalent to voice support (information counter), etc. are provided.

[0129] For example, as a configuration related to the facility guidance function, the user information transmission unit 24 transmits information indicating the face image of the user acquired by the user information acquisition unit 17 to the facility guidance system via the communication unit 11b, and instructs the facility guidance system to extract information suitable for the user from the information related to the facility.

[0130] The facility information acquisition unit 16 acquires the information extracted by the facility guidance system. The display operation unit 14f displays the information related to the facility acquired by the facility information acquisition unit 16. Thereby, the display operation device 10f can present information particularly suitable for the user among the information related to the facility. Also, the user can view information particularly suitable for himself / herself among the information related to the facility via the display operation unit 14f of the display operation device 10f.

[0131] Furthermore, for example, as shown in FIG. 18, in the display operation device 10f installed in the elevator hall, the user information acquisition unit 17 acquires information indicating the face image of the user when the user is performing an elevator call operation. Also, the user information transmission unit 24 transmits information indicating the face image of the user acquired by the user information acquisition unit 17 to the facility guidance system via the communication unit 11b, and instructs the facility guidance system to register the information indicating the face image.

[0132] On the other hand, the display operation device 10f installed on each floor of the facility acquires information indicating the face image of the approaching user by the user information acquisition unit 17. Further, the user information transmission unit 24 transmits the information indicating the face image of the user acquired by the user information acquisition unit 17 to the facility guidance system via the communication unit 11b, collates the transmitted information with the information indicating the face image already registered in the facility guidance system, and if both match, instructs the facility guidance system to extract and send back information regarding the facility corresponding to the user.

[0133] The facility information acquisition unit 16 acquires the information extracted by the facility guidance system, and the display operation unit 14f switches the display content to the information regarding the facility acquired by the facility information acquisition unit 16. Thereby, the display operation device 10f can present information particularly suitable for the user among the information regarding the facility. Further, the user can view information particularly suitable for himself / herself among the information regarding the facility via the display operation unit 14f of the display operation device 10f.

[0134] Further, as a configuration related to the store reservation function, for example, as shown in FIG. 19, the display operation unit 14f receives, from the user of the elevator, an input operation regarding the reservation of a store in the facility where the elevator is installed together with the call operation of the elevator. Further, the reservation information transmission unit 25 transmits the information regarding the reservation indicated by the reservation operation received by the display operation unit 14f to the facility guidance system via the communication unit 11f.

[0135] The facility guidance system transfers the information regarding the reservation transmitted from the reservation information transmission unit 25 to the terminal installed in the store to be reserved. At the store to be reserved, by checking the information transmitted to the terminal, it is possible to grasp in advance information such as that a reservation has been made and which floor the user who made the reservation is currently on, and thereby smoothly guide the user.

[0136] In addition, the reservation information transmission unit 25 may include information indicating the face image of the user acquired by the user information acquisition unit 17 in the information regarding the reservation and transmit it to the facility guidance system. The facility guidance system transfers the information regarding the reservation transmitted from the reservation information transmission unit 25 to a terminal installed in the store to be reserved. At the store to be reserved, by checking the information transmitted to the terminal, in addition to information such as the fact that a reservation has been made and which floor the user who made the reservation is currently on, it is possible to grasp in advance what the face of the user is like, and thereby guide the user more smoothly.

[0137] Note that in the above description, the various functions described as the guidance signage functions realized by the display operation device 10f are merely examples, and other functions may be realized.

[0138] Also, in the above description, an example of configuring the display operation device 10f according to Embodiment 6 based on the display operation device 10b described in Embodiment 2 has been described. However, the display operation device 10f according to Embodiment 6 is not limited to this, and it may be configured based on the display operation devices described in other embodiments.

[0139] As described above, according to Embodiment 6, the communication unit 11f performs wireless communication with an existing facility guidance system, and includes a facility information acquisition unit 16 that acquires information regarding the facility in which the elevator is installed from the facility guidance system via the communication unit 11f. The display operation unit 14f displays the information regarding the facility acquired by the facility information acquisition unit 16. Thereby, in addition to the effects of Embodiment 1, the display operation device 10f according to Embodiment 6 can display information regarding the facility in which the elevator is installed.

[0140] In addition, the display operation device 10f includes a user information acquisition unit 17 that acquires information indicating a face image of an elevator user as user information regarding the elevator user, and transmits the information indicating the face image of the user acquired by the user information acquisition unit 17 to the facility guidance system via the communication unit 11f. The user information transmission unit 24 instructs the facility guidance system to extract information suitable for the user from the information regarding the facility. The facility information acquisition unit 16 acquires the information extracted by the facility guidance system. Thus, the display operation device 10f according to Embodiment 6 can present information suitable for the user from the information regarding the facility to the user.

[0141] In addition, the communication unit 11f performs wireless communication with an existing facility guidance system. The display operation unit 14f includes a reservation information transmission unit 25 that receives an input operation of information regarding a reservation for a store in the facility where the elevator is installed from an elevator user, and transmits the information regarding the reservation indicated by the received reservation operation to the facility guidance system via the communication unit 11f. Thus, the display operation device 10f according to Embodiment 6 can provide a store reservation function to the elevator user. Also, at the store to be reserved, the user can be smoothly guided.

[0142] In addition, the display operation device 10f includes a user information acquisition unit 17 that acquires information indicating a face image of an elevator user as user information regarding the elevator user. The reservation information transmission unit 25 includes the information indicating the face image of the user acquired by the user information acquisition unit 17 in the information regarding the reservation and transmits it to the facility guidance system. Thus, at the store to be reserved, the user can be guided even more smoothly.

[0143] Although the preferred embodiments and the like have been described in detail above, the present invention is not limited to the above-described embodiments and the like, and various modifications and substitutions can be made to the above-described embodiments and the like without departing from the scope described in the claims.

[0144] Hereinafter, various aspects of the present disclosure will be summarized and described as appendices.

[0145] (Appendix 1) A communication unit that performs wireless communication with an elevator system that controls the operation of an elevator, An activation unit that activates an application capable of performing an elevator call operation by wireless communication with the elevator system, A display operation unit that displays the screen of the activated application and receives operations by elevator users, A display operation device comprising the above. (Appendix 2) The display operation device according to Appendix 1, characterized in that it comprises an installation unit capable of installing the application from the outside. (Appendix 3) The display operation device according to Appendix 1 or Appendix 2, characterized in that it comprises a user information acquisition unit that acquires user information regarding elevator users. (Appendix 4) The display operation device according to Appendix 3, characterized in that the user information acquired by the user information acquisition unit includes behavior information for each attribute of elevator users. (Appendix 5) The display operation device according to Appendix 3, characterized in that the user information acquired by the user information acquisition unit includes information regarding the face image of elevator users. (Appendix 6) The display operation device according to Appendix 4, characterized in that the behavior information includes at least one of information regarding the current position of elevator users and information regarding the moving direction from the current position of the users. (Appendix 7) The display operation device according to Appendix 4, characterized in that the behavior information includes information regarding the behavior of elevator users when boarding and alighting the elevator. (Appendix 8) An attribute determination unit that determines whether the attribute of elevator users is a predetermined specific attribute, ​​​​​​When the attribute determination unit determines that the attribute of the elevator user is a specific attribute, a special operation instruction unit that instructs the elevator system to perform a special operation of the elevator for the user, The display operation device according to appended note 4, characterized by comprising (Appended note 9) A condition determination unit that determines whether the behavior of the user indicated by the behavior information satisfies a predetermined condition, When the condition determination unit determines that the behavior of the user indicated by the behavior information satisfies a predetermined condition, a point awarding unit that awards points to the user, The display operation device according to appended note 7, characterized by comprising (Appended note 10) The communication unit performs wireless communication with an existing security system, An authentication unit that performs personal authentication of elevator users, For a user who has successfully passed personal authentication by the authentication unit, personal information transmission unit that transmits personal information of the user including information indicating the face image of the user acquired by the user information acquisition unit to the security system via the communication unit, The display operation device according to appended note 5, characterized by comprising (Appended note 11) The communication unit performs wireless communication with an existing facility guidance system, Comprises a facility information acquisition unit that acquires information about the facility in which the elevator is installed from the facility guidance system via the communication unit, The display operation unit displays information about the facility acquired by the facility information acquisition unit The display operation device according to any one of appended notes 1 to 10, characterized by (Appended note 12) A user information acquisition unit that acquires information indicating a face image of an elevator user as user information about the elevator user, The user information transmission unit transmits information indicating the face image of the user acquired by the user information acquisition unit to the facility guidance system via the communication unit, and instructs the facility guidance system to extract information suitable for the user from the information related to the facility. It is provided with The facility information acquisition unit acquires the information extracted by the facility guidance system. The display operation device according to Supplementary Note 11, characterized in that. (Supplementary Note 13) The communication unit performs wireless communication with an existing facility guidance system. The display operation unit receives an input operation of information related to the reservation of a store in the facility where the elevator is installed from the user of the elevator. It is provided with a reservation information transmission unit that transmits information related to the reservation indicated by the received reservation operation to the facility guidance system via the communication unit. The display operation device according to any one of Supplementary Notes 1 to 10, characterized in that. (Supplementary Note 14) It is provided with a user information acquisition unit that acquires information indicating the face image of the user of the elevator as user information related to the user of the elevator. The reservation information transmission unit transmits information indicating the face image of the user acquired by the user information acquisition unit to the facility guidance system included in the information related to the reservation. The display operation device according to Supplementary Note 13, characterized in that. (Supplementary Note 15) A display operation method by a display operation device, comprising: a step in which the communication unit performs wireless communication with an elevator system that controls the operation of the elevator; a step in which the activation unit activates an application capable of performing a call operation of the elevator by wireless communication with the elevator system; a step in which the display operation unit displays the screen of the activated application and receives an operation by the user of the elevator; A display operation method having.

Industrial Applicability

[0146] The present disclosure can achieve both an improvement in the convenience of elevator users and an improvement in the degree of freedom regarding the installation location, and is suitable for use in a display operation device and a display operation method.

Description of Reference Numerals

[0147] 1 elevator system, 3 group management control device, 4A to 4E unit control devices, 5A to 5E elevators, 10, 10b, 10c, 10d, 10e, 10f, 10A, 10B display operation devices, 11, 11b, 11d, 11e, 11f communication units, 12 storage unit, 13 activation unit, 14, 14f display operation units, 15 installation unit, 16 facility information acquisition unit, 17 user information acquisition unit, 18 attribute determination unit, 19 special operation instruction unit, 20 condition determination unit, 21 point awarding unit, 22 authentication unit, 23 personal information transmission unit, 24 user information transmission unit, 25 reservation information transmission unit, 30 storage unit, 31 group management control unit, 32 input / output interface, 40 control unit, 41 storage unit, 42 input / output interface, 51 processing circuit, 52 CPU, 53 memory, J support stand.

Claims

1. A display operation device comprising a communication unit that performs wireless communication with an elevator system that controls the operation of an elevator, a startup unit that starts an application capable of performing an elevator call operation by wireless communication with the elevator system, and a display operation unit that displays the screen of the started application and receives operations by elevator users.

2. The display operation device according to claim 1, further comprising an installation unit capable of installing the application from the outside.

3. The display operation device according to claim 1, further comprising a user information acquisition unit that acquires user information regarding elevator users.

4. The user information acquired by the user information acquisition unit includes behavior information for each attribute of elevator users. The display operation device according to claim 3.

5. The user information acquired by the user information acquisition unit includes information regarding the face image of elevator users. The display operation device according to claim 3.

6. The behavior information includes at least one of information regarding the current position of the elevator user, information regarding the moving direction from the current position of the user, and information regarding the destination floor of the user. The display operation device according to claim 4.

7. The behavior information includes information regarding the behavior when the elevator user gets on and off the elevator. The display operation device according to claim 4.

8. An attribute determination unit that determines whether the attribute of the elevator user is a predetermined specific attribute; When the attribute determination unit determines that the attribute of the elevator user is a specific attribute, a special operation instruction unit that instructs the elevator system to perform a special operation of the elevator for the user; The display operation device according to claim 4, characterized by comprising the above.

9. A condition determination unit that determines whether the behavior of the user indicated by the behavior information satisfies a predetermined condition; When the condition determination unit determines that the behavior of the user indicated by the behavior information satisfies a predetermined condition, a point awarding unit that awards points to the user; The display operation device according to claim 7, characterized by comprising the above.

10. The communication unit performs wireless communication with an existing security system, An authentication unit that performs personal authentication of elevator users; For a user whose personal authentication is successful by the authentication unit, personal information of the user including information indicating a face image of the user acquired by the user information acquisition unit is transmitted to the security system via the communication unit. Personal information transmission unit; The display operation device according to claim 5, characterized by comprising the above.

11. The communication unit performs wireless communication with an existing facility guidance system, A facility information acquisition unit that acquires information about the facility in which the elevator is installed from the facility guidance system via the communication unit; The display operation unit displays information about the facility acquired by the facility information acquisition unit The display operation device according to claim 1, characterized by the above.

12. A user information acquisition unit that acquires information indicating a face image of an elevator user as user information about the elevator user; A user information transmission unit that transmits information indicating the face image of the user acquired by the user information acquisition unit to the facility guidance system via the communication unit, and instructs the facility guidance system to extract information suitable for the user from the information related to the facility. It is provided with The facility information acquisition unit acquires the information extracted by the facility guidance system. The display operation device according to claim 11, characterized in that.

13. The communication unit performs wireless communication with an existing facility guidance system. The display operation unit receives an input operation of information related to the reservation of a store in the facility where the elevator is installed from the user of the elevator. It is provided with a reservation information transmission unit that transmits information related to the reservation indicated by the received reservation operation to the facility guidance system via the communication unit. The display operation device according to claim 1, characterized in that.

14. It is provided with a user information acquisition unit that acquires information indicating the face image of the user of the elevator as user information related to the user of the elevator. The reservation information transmission unit Transmits information indicating the face image of the user acquired by the user information acquisition unit to the facility guidance system including the information related to the reservation. The display operation device according to claim 13, characterized in that.

15. A display operation method by a display operation device, A step in which the communication unit performs wireless communication with an elevator system that controls the operation of the elevator. A step in which the startup unit starts an application that can perform a call operation of the elevator by wireless communication with the elevator system. A step in which the display operation unit displays the screen of the started application and receives an operation by the user of the elevator. A display operation method having

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