Processing system, processing method, and program

Abstract

To provide a processing system capable of improving convenience according to a support during disaster occurrence.SOLUTION: A processing system comprises: a transmission part for transmitting a notification to prompt a change of a status, when the status indicating a support situation of a person in need of assistance by a supporter during disaster occurrence is not changed within a first predetermined time; an acquisition part for acquiring current position information including information indicating a current position of the supporter when the status is not changed within a second predetermined time, after the transmission part transmits the notification; and a notification part to give notice of the current position of the supporter, that is included in the current position information acquired by the acquisition part.SELECTED DRAWING: Figure 11

Description

[Technical Field]

[0001] The present disclosure relates to a processing system, a processing method, and a program. [Background technology]

[0002] When a disaster occurs, the device issues an alarm depending on the situation. Victims may need assistance depending on the situation. Patent Document 1 discloses a related technology relating to a system that provides a service for sharing information about a disaster when it occurs. [Prior art documents] [Patent documents]

[0003] [Patent Document 1] Japanese Patent Publication No. 2022-093776 Summary of the Invention [Problem to be solved by the invention]

[0004] Incidentally, in the system related to Patent Document 1, there is a demand for a technology that can improve convenience in providing support when a disaster occurs.

[0005] One of the objectives of each aspect of the present disclosure is to provide a processing system, a processing method, and a program that can solve the above-mentioned problems. [Means for solving the problem]

[0006] According to one aspect of the present disclosure, the processing system includes a transmitting unit that transmits a notification urging a change in status of a person requiring support, who is a person who requires support from a supporter in the event of a disaster, if the status indicating the support status of the person requiring support is not changed within a first predetermined time period; an acquiring unit that acquires current location information including information indicating the current location of the supporter if the status is not changed within a second predetermined time period after the transmitting unit transmits the notification; and a notifying unit that notifies the current location of the supporter included in the current location information acquired by the acquiring unit.

[0007] According to another aspect of the present disclosure, a processing method includes sending a notification urging a change to a status of a person in need of support, who is a person who requires support from a supporter in the event of a disaster, if the status indicating the support status is not changed within a first predetermined time period; and if the status is not changed within a second predetermined time period after sending the notification, acquiring current location information including information indicating the current location of the supporter, and notifying the supporter of the current location included in the acquired current location information.

[0008] According to another aspect of the present disclosure, a program causes a computer to perform the following: if a status indicating the support status of a person in need of support, who is a person who requires support from a supporter in the event of a disaster, is not changed within a first predetermined time, send a notification urging the status to be changed; if the status is not changed within a second predetermined time after sending the notification, acquire current location information including information indicating the current location of the supporter, and notify the computer of the current location of the supporter included in the acquired current location information. [Effects of the Invention]

[0009] According to each aspect of the present disclosure, it is possible to improve convenience in providing support in the event of a disaster. [Brief explanation of the drawings]

[0010] [Figure 1] FIG. 1 is a diagram illustrating an example of a configuration of an evacuation assistance system according to some embodiments of the present disclosure. [Figure 2] FIG. 2 is a diagram illustrating an example of a configuration of a first device according to some embodiments of the present disclosure. [Figure 3] FIG. 2 is a diagram illustrating an example of a configuration of a second device according to some embodiments of the present disclosure. [Figure 4] FIG. 10 is a diagram illustrating an example of a configuration of a third device according to some embodiments of the present disclosure. [Figure 5] FIG. 1 is a diagram illustrating an example of a processing flow of an evacuation assistance system according to some embodiments of the present disclosure. [Figure 6] FIG. 10 is a diagram illustrating an example of information prompting a change (update) of the assistance status displayed by a display unit according to some embodiments of the present disclosure. [Figure 7] FIG. 10 is a diagram illustrating an example of an alert displayed by a display unit according to some embodiments of the present disclosure. [Figure 8] FIG. 10 is a diagram illustrating an example of information including a map showing the current location of a third device displayed by a display unit according to some embodiments of the present disclosure. [Figure 9] FIG. 10 is a diagram illustrating an example of information including a map showing the current location of a third device displayed by a display unit according to some embodiments of the present disclosure. [Figure 10] FIG. 10 is a diagram illustrating an example of information including a map showing the current location of a third device displayed by a display unit according to some embodiments of the present disclosure. [Figure 11] FIG. 1 illustrates an example of a configuration of a processing system according to some embodiments of the present disclosure. [Figure 12] FIG. 1 is a diagram illustrating an example of a processing flow of a processing system according to some embodiments of the present disclosure. [Figure 13] FIG. 1 is a schematic block diagram illustrating the configuration of a computer according to at least one embodiment. DETAILED DESCRIPTION OF THE INVENTION

[0011] Hereinafter, the embodiments will be described in detail with reference to the drawings. <Embodiment> (Configuration of evacuation support system) An evacuation support system 1 according to an embodiment of the present disclosure will be described with reference to the drawings. FIG. 1 is a diagram illustrating an example of the configuration of the evacuation support system 1 according to some embodiments of the present disclosure. The evacuation support system 1 is a system for determining the safety of a supporter (described later) based on the supporter's own situation, taking into consideration the possibility of encountering secondary damage, etc., when supporting a person in need of support, and for supporting or rescuing the supporter himself / herself as necessary.

[0012] As shown in FIG. 1, the evacuation support system 1 includes a mutual aid evacuation support system 10 and a public aid evacuation support system 20.

[0013] As shown in FIG. 1, the mutual evacuation support system 10 includes a first device 101, a second device 102, a third device 103, and a fourth device 104.

[0014] 2 is a diagram illustrating an example of the configuration of first device 101 according to some embodiments of the present disclosure. As shown in FIG. 2, first device 101 includes a communication unit 1011, an operation reception unit 1012, a display unit 1013, and a processing unit 1014. First device 101 is a device used by, for example, a local government employee.

[0015] Communication unit 1011 has a telephone function and a data communication function. Communication unit 1011 can communicate with second device 102, third device 103, and fifth device 201 (described later) provided in public evacuation support system 20 using the telephone function and the data communication function.

[0016] The operation receiving unit 1012 receives operations performed by a user (in this example, a local government employee).

[0017] The display unit 1013 displays information related to evacuation support under the control of the processing unit 1014. Examples of information related to evacuation support displayed by the display unit 1013 will be described later.

[0018] The processing unit 1014 executes various processes performed by the first device 101. For example, the processing unit 1014 makes calls to or transmits and receives information to the second device 102, the third device 103, and a fifth device 201 (described later) provided in the public assistance evacuation support system 20 via the communication unit 1011. Also, for example, the processing unit 1014 causes the display unit 1013 to display information related to evacuation support.

[0019] In this case, the local government employee is a person who decides whether to check on the safety of residents depending on the situation when a disaster occurs. For example, the local government employee begins checking on the safety of residents when triggered by disaster information (e.g., information about a disaster occurrence). The local government employee also grasps the status of those requiring support and reports the grasped status of those requiring support to relevant organizations. Note that those requiring support are people who require support when a disaster occurs. Those requiring support are registered in a specified system in advance.

[0020] 3 is a diagram illustrating an example of the configuration of the second device 102 according to some embodiments of the present disclosure. As shown in FIG. 3, the second device 102 includes a communication unit 1021, an operation reception unit 1022, a display unit 1023, and a processing unit 1024. The second device 102 is a device used by, for example, a regional representative.

[0021] Communication unit 1021 has a telephone function and a data communication function, and is capable of communicating with first device 101 and third device 103 using the telephone function and the data communication function.

[0022] The operation receiving unit 1022 receives operations performed by a user (in this example, a regional representative).

[0023] The display unit 1023 displays information related to evacuation support under the control of the processing unit 1024. Examples of information related to evacuation support displayed by the display unit 1023 will be described later.

[0024] The processing unit 1024 executes various processes performed by the second device 102. For example, the processing unit 1024 makes a call to the first device 101 and the third device 103 or transmits and receives information via the communication unit 1021. Also, for example, the processing unit 1024 causes the display unit 1023 to display information related to evacuation assistance.

[0025] In this case, the local representative is a person who checks and understands the status of supporters and people requiring support when a disaster occurs. The local representative registers the status of the supporters and people requiring support that he or she has grasped in a specified system. The local representative also coordinates support cooperation among supporters. An example of a local representative is the chairman of a neighborhood association. A supporter is a person who supports people requiring support when a disaster occurs. The supporter is registered in the specified system in advance.

[0026] 4 is a diagram illustrating an example of the configuration of the third device 103 according to some embodiments of the present disclosure. As shown in FIG. 4, the third device 103 includes a communication unit 1031, an operation reception unit 1032, a display unit 1033, and a processing unit 1034. The third device 103 is, for example, a device used by a supporter.

[0027] Communication unit 1031 has a telephone function and a data communication function, and is capable of communicating with first device 101, second device 102, and fourth device 104 using the telephone function and the data communication function.

[0028] The operation receiving unit 1032 receives operations performed by the user (in this example, the supporter).

[0029] The display unit 1033 displays information related to evacuation support under the control of the processing unit 1034. Examples of information related to evacuation support displayed by the display unit 1033 will be described later.

[0030] The processing unit 1034 executes various processes performed by the third device 103. For example, the processing unit 1034 makes a call to the first device 101, the second device 102, and the fourth device 104, or transmits and receives information, via the communication unit 1031. Also, for example, the processing unit 1034 causes the display unit 1033 to display information related to evacuation assistance.

[0031] The supporter will also confirm the safety of the person requiring support by phone. If necessary, the supporter will visit the home of the person requiring support and accompany them to evacuate. The supporter will also register the evacuation situation in a designated system. In addition, at the request of a local representative, the supporter will provide support to people who have not been registered in advance in the designated system as people requiring support but who need support due to the occurrence of a disaster, and will additionally confirm their safety. People who have not been registered in advance in the designated system as people requiring support but who need support due to the occurrence of a disaster will also be subject to safety confirmation as people requiring support.

[0032] The fourth device 104 is, for example, a device used by a person requiring assistance. The fourth device 104 has a telephone function. The fourth device 104 uses the telephone function to make calls to the third device 103 and the fifth device 201. The fourth device 104 may have a data communication function in addition to the telephone function. The fourth device 104 may use the data communication function to communicate with the third device 103 and the fifth device 201.

[0033] In addition, the person requiring support will respond to safety confirmation calls from the supporter. If necessary, the person requiring support will evacuate accompanied by the supporter. If necessary, the person requiring support will request rescue from the fire department or fire brigade.

[0034] As shown in FIG. 1 , the public evacuation support system 20 includes a fifth device 201. The fifth device 201 is, for example, a device used by a fire department or a fire brigade. The fifth device 201 has a telephone function. The fifth device 201 uses the telephone function to make calls to the first device 101 and the fourth device 104. The fifth device 201 may have a data communication function in addition to the telephone function. The fifth device 201 may use the data communication function to communicate with the first device 101 and the fourth device 104.

[0035] Fire departments and fire brigades are specialized organizations for lifesaving and rescue. They rescue people in need of assistance upon request from local government officials or people in need of assistance. However, the number of fire departments and fire brigades is limited. Therefore, fire departments and fire brigades cannot confirm the safety of all people in need of assistance.

[0036] When first device 101, second device 102, third device 103, fourth device 104, and fifth device 201 communicate with a device other than itself, the devices connected by solid lines in Fig. 1 communicate with each other via a dedicated application program. When first device 101, second device 102, third device 103, fourth device 104, and fifth device 201 communicate with a device other than itself, the devices connected by dashed lines in Fig. 1 are connected using a telephone function.

[0037] For example, first device 101, second device 102, and third device 103 communicate with each other via dedicated application programs. Furthermore, first device 101 and fifth device 201, third device 103 and fourth device 104, and fourth device 104 and fifth device 201 are connected using a telephone function.

[0038] The processes performed by the evacuation support system 1 are not limited to the above-mentioned processes. For example, the evacuation support system 1 may perform the processes described below.

[0039] (Processing performed by the evacuation support system) FIG. 5 is a diagram illustrating an example of a processing flow of the evacuation support system 1 according to some embodiments of the present disclosure. Next, the processing illustrated in the processing flow of FIG. 5 performed by the evacuation support system 1 will be described. Herein, it is assumed that a disaster has occurred, the alert level has reached level 3, and a supporter is assisting a person requiring assistance and registering the evacuation status of the person requiring assistance in a predetermined system. Hereinafter, "alert level X" will be referred to as "alert level X." Note that X in the following examples is 3, 4, or 5. Alert level 3 indicates, for example, a situation where evacuation of elderly people and the like is necessary. Alert level 4 indicates, for example, a situation where evacuation of everyone is necessary. Alert level 5 indicates, for example, a situation where the safety of lives needs to be ensured.

[0040] The processing unit 1024 accesses a predetermined system via the communication unit 1021. Then, the processing unit 1024 determines whether or not the support status has been changed in the predetermined system within a predetermined time (for example, within a certain time after the alert level becomes 3) (step S1).

[0041] For example, the processing unit 1024 accesses a predetermined system at a timing when a certain time has elapsed since the alert level reached 3. Then, if the processing unit 1024 determines that there is one or more support status values ​​in the predetermined system that have changed from "0" to "1," it determines that the support status has changed. On the other hand, if the processing unit 1024 determines that there is no support status value in the predetermined system that has changed from "0" to "1," it determines that the support status has not changed.

[0042] The process by which a supporter supports a person requiring support and changes the value of the support status is as follows: The supporter operates the operation reception unit 1032 of the third device 103 to register the support status indicating the evacuation status of the person requiring support in a predetermined system. The operation reception unit 1032 receives this operation. In response to the operation received by the operation reception unit 1032, the processing unit 1034 transmits the support status indicating the evacuation status of the person requiring support to the predetermined system via the communication unit 1031.

[0043] Specifically, for example, when a supporter supports a person requiring support and the person requiring support successfully completes evacuation, the supporter operates the operation receiving unit 1032 to change the support status to a state in which the evacuation of the person requiring support has been completed. The operation receiving unit 1032 receives this operation. In response to the operation received by the operation receiving unit 1032, the processing unit 1034 transmits a signal to a predetermined system to change the initial value of the support status from "0" to "1." Upon receiving this signal, the predetermined system changes the value of the support status of the person requiring support that is stored from "0" to "1." The processing unit 1024 accesses this predetermined system and reads the value of the support status of the person requiring support that is stored in the predetermined system, thereby determining whether the support status has been changed and being able to know the evacuation status of the person requiring support.

[0044] If the processing unit 1024 determines that the support status has not been changed (NO in step S1), it transmits a confirmation notice (i.e., a notice urging a change (update) of the support status) to the third device 103 via the communication unit 1021 (step S2). Then, the processing unit 1024 determines whether the support status has been changed in a predetermined system within a predetermined time (e.g., within a certain time after transmitting the confirmation notice to the third device 103) (step S3).

[0045] Note that when the processing unit 1024 transmits a confirmation notification (i.e., a notification prompting a change (update) of the support status) to the third device 103 via the communication unit 1021 and the processing unit 1034 receives the confirmation notification via the communication unit 1031, the processing unit 1034 causes the display unit 1033 to display information prompting a change (update) of the support status. FIG. 6 is a diagram illustrating an example of information prompting a change (update) of the support status displayed by the display unit 1033 according to some embodiments of the present disclosure. The information prompting a change (update) of the support status displayed by the display unit 1033 is an example of information related to evacuation support displayed by the display unit 1033. For example, at the stage when the processing unit 1034 receives the confirmation notification via the communication unit 1031, the display unit 1033 may display simple information prompting a change (update) of the support status as shown in part (a) of FIG. 6 under the control of the processing unit 1034. Then, for example, when the supporter performs an operation on the operation receiving unit 1032 to select the simple information (for example, an operation of tapping on the simple information displayed on the display unit 1033), the display unit 1033, under the control of the processing unit 1034, may display detailed information urging the support status to be changed (updated) as shown in part (b) of Figure 6.

[0046] If the processing unit 1024 determines that the support status has not changed in a specified system within a specified time (NO in step S3), it acquires current location information indicating the current location of the third device 103 via the communication unit 1021 (step S4).

[0047] For example, suppose that a management device of a telecommunications carrier used by third device 103 identifies the current location of third device 103 using a GPS (Global Positioning System) function of third device 103 or the communication status between third device 103 and a base station, and stores current location information indicating the identified current location in a storage device. In this case, processing unit 1024 may obtain the current location information of third device 103 from the management device using, for example, an application program.

[0048] Furthermore, for example, processing unit 1034 acquires the current location of third device 103 using a GPS function of third device 103. Then, processing unit 1034 transmits the acquired current location information indicating the current location of third device 103 to second device 102, for example, by an application program. In this way, processing unit 1024 may acquire the current location information of third device 103.

[0049] The third device 103 is a device used by the supporter, and therefore the current location of the third device 103 can be considered as the current location of the supporter.

[0050] Furthermore, if the processing unit 1024 determines that the support status has not changed (NO in step S1), it checks the alert level (step S5). Then, the processing unit 1024 determines whether the alert level has increased from the alert level before the check (alert level 3 in the specific example shown here) (step S6). If the processing unit 1024 determines that the alert level has not increased from the alert level before the check (NO in step S6), it causes the display unit 1023 to display an alert (step S7).

[0051] 7 is a diagram illustrating an example of an alert displayed by the display unit 1023 according to some embodiments of the present disclosure. The alert displayed by the display unit 1023 through the processing of step S5 is, for example, the alert illustrated in FIG. 7. That is, under the control of the processing unit 1024, the display unit 1023 displays an icon i1 indicating that the assistance status has not changed for a long period of time. The alert displayed by the display unit 1023 is an example of information related to evacuation assistance displayed by the display unit 1023.

[0052] Here, it is assumed that the regional representative performs an operation on the operation receiving unit 1022 to select the icon i1 displayed on the display unit 1023. Specifically, for example, it is assumed that the regional representative performs an operation of tapping the icon i1 displayed on the display unit 1023. The operation receiving unit 1022 receives the operation by the regional representative. When the operation receiving unit 1022 receives the operation to select the icon i1, the processing unit 1024 uses the current location information of the third device 103 to, for example, cause an application program to display information including a map showing the current location of the third device 103 on the display unit 1023.

[0053] Fig. 8 is a diagram illustrating an example of information including a map indicating the current location of the third device 103 displayed by the display unit 1023 according to some embodiments of the present disclosure. The information including the map indicating the current location of the third device 103 displayed by the display unit 1023 when the operation receiving unit 1022 receives an operation to select the icon i1 is, for example, the information illustrated in Fig. 8. That is, the processing unit 1024 causes the display unit 1023 to display a mark P indicating the current location of the third device 103 whose support status has not been changed within a predetermined time on the map M (step S8).

[0054] Furthermore, if the processor 1024 determines that the alert level has increased from the alert level before confirmation (YES in step S6), it determines whether the alert level is equal to or higher than a preset alert level (for example, alert level 5) (step S9).

[0055] When the processing unit 1024 determines that the alert level is lower than a preset alert level (for example, alert level 4) (NO in step S9), the processing unit 1024 causes the display unit 1023 to display an alert (step S10). Note that the alert displayed by the display unit 1023 under the control of the processing unit 1024 in the process of step S10 may be the same as the alert displayed by the display unit 1023 under the control of the processing unit 1024 in the process of step S7.

[0056] Here, it is assumed that the regional representative performs an operation on the operation receiving unit 1022 to select the icon i1 displayed on the display unit 1023. Specifically, for example, it is assumed that the regional representative performs an operation of tapping the icon i1 displayed on the display unit 1023. The operation receiving unit 1022 receives the operation by the regional representative. When the operation receiving unit 1022 receives the operation to select the icon i1, the processing unit 1024 uses the current location information of the third device 103 to, for example, cause an application program to display information including a map showing the current location of the third device 103 on the display unit 1023.

[0057] 9 is a diagram illustrating an example of information including a map indicating the current location of the third device 103 displayed by the display unit 1023 according to some embodiments of the present disclosure. The information including the map indicating the current location of the third device 103 displayed by the display unit 1023 when the operation receiving unit 1022 receives an operation to select the icon i1 is, for example, the information illustrated in FIG. 9. That is, the processing unit 1024 causes the display unit 1023 to display a mark P indicating the current location of the third device 103 whose support status has not been changed within a predetermined time on the map M (step S11). The processing unit 1024 also causes the display unit 1023 to display, together with the map M, a list of supporters and a button b1 for requesting a safety check of the supporter corresponding to the third device 103 whose support status has not been changed within a predetermined time. The button b1 is a button for specifying another supporter to be requested to check the safety of the supporter corresponding to the third device 103 whose support status has not been changed within a predetermined time.

[0058] For example, the regional representative performs an operation to designate another supporter to be requested to check the safety of the supporter corresponding to the third device 103 whose support status has not been changed within a predetermined time. Specifically, for example, the regional representative performs an operation to the operation receiving unit 1032 to select button b1 for designating another supporter to be requested to check the safety of the supporter corresponding to the third device 103 whose support status has not been changed within a predetermined time. The operation receiving unit 1032 receives the operation by the regional representative. In response to the operation received by the operation receiving unit 1032, the processing unit 1034 transmits a message requesting a safety check of the supporter corresponding to the third device 103 whose support status has not been changed within a predetermined time to the device used by the selected supporter via the communication unit 1031 (step S12).

[0059] Furthermore, if the processing unit 1024 determines that the alert level is equal to or higher than a preset alert level (for example, alert level 5) (YES in step S9), it sends an instruction to the first device via the communication unit 1021 to acquire current location information of the third device 103 (step S13).

[0060] Processing unit 1014 receives an instruction to acquire current location information of third device 103 from second device 102 via communication unit 1011 (step S14). In response to the received instruction, processing unit 1014 acquires current location information indicating the current location of third device 103 via communication unit 1011 (step S15).

[0061] For example, suppose that a management device of a telecommunications carrier used by third device 103 identifies the current location of third device 103 using the GPS function of third device 103 or the communication status between third device 103 and a base station, and stores current location information indicating the identified current location in a storage device. In this case, processing unit 1014 may obtain the current location information of third device 103 from the management device using, for example, an application program.

[0062] Furthermore, for example, processing unit 1014 acquires the current location of third device 103 using a GPS function of third device 103. Then, processing unit 1014 transmits the acquired current location information indicating the current location of third device 103 to first device 101 using, for example, an application program. In this way, processing unit 1014 may acquire the current location information of third device 103.

[0063] The processing unit 1014 causes the display unit 1023 to display the alert (step S16). Note that the alert displayed by the display unit 1013 under the control of the processing unit 1014 in the process of step S16 may be the same as the alert displayed by the display unit 1023 under the control of the processing unit 1024 in the process of step S7.

[0064] Here, it is assumed that a local government employee performs an operation on operation receiving unit 1012 to select icon i1 displayed by display unit 1013. Specifically, for example, it is assumed that the local government employee performs an operation of tapping icon i1 displayed by display unit 1013. Operation receiving unit 1012 receives the operation by the local government employee. When operation receiving unit 1012 receives the operation to select icon i1, processing unit 1014 uses the current location information of third device 103 to, for example, cause an application program to display information including a map showing the current location of third device 103 on display unit 1013.

[0065] 10 is a diagram illustrating an example of information including a map showing the current location of the third device 103 displayed by the display unit 1013 according to some embodiments of the present disclosure. The information including the map showing the current location of the third device 103 displayed by the display unit 1013 when the operation receiving unit 1012 receives an operation to select the icon i1 is, for example, the information shown in FIG. 10. That is, the processing unit 1014 causes the display unit 1013 to display a mark P indicating the current location of the third device 103 whose support status has not been changed within a predetermined time on the map M (step S17). In addition, the processing unit 1014 causes the display unit 1013 to display, together with the map M, a list of specialized organizations and a button b2 for requesting a safety check of the supporter corresponding to the third device 103 whose support status has not been changed within a predetermined time. The button b2 is a button for specifying a specialized organization to which a safety check of the supporter corresponding to the third device 103 whose support status has not been changed within a predetermined time is requested.

[0066] For example, a local government employee performs an operation to designate a specialized organization to be requested to check the safety of a supporter corresponding to a third device 103 whose support status has not been changed within a predetermined time. Specifically, for example, the local government employee performs an operation on the operation reception unit 1012 to select button b2 for designating a specialized organization to be requested to check the safety of a supporter corresponding to a third device 103 whose support status has not been changed within a predetermined time. The operation reception unit 1012 accepts the operation by the local government employee. In response to the operation accepted by the operation reception unit 1012, the processing unit 1014 transmits a message to a device used by the selected specialized organization via the communication unit 1011, requesting a safety check of a supporter corresponding to a third device 103 whose support status has not been changed within a predetermined time (step S18).

[0067] Furthermore, if the processing unit 1024 determines that the support status has changed (YES in step S1) or that the support status has changed in a specified system within a specified time period (YES in step S3), it clears the alert displayed on the display unit 1023 by the processing in step S7 or the processing in step S10, and sends an instruction to the first device 101 via the communication unit 1021 to cause the first device 101 to clear the display of the alert (step S19).

[0068] (advantage) The evacuation support system 1 according to an embodiment of the present disclosure has been described above. The evacuation support system 1 (an example of a processing system) includes: a processing unit 1024 (an example of a transmitting unit) that transmits a notification urging a change in the support status if the support status (an example of a status) indicating the support status of a person requiring support from a supporter in the event of a disaster is not changed within a first predetermined time; a processing unit 1024 (or a processing unit 1014) (an example of an acquiring unit) that acquires current location information including information indicating the current location of the supporter if the support status is not changed within a second predetermined time after the processing unit 1024 transmits the notification; and a processing unit 1024 (or a processing unit 1014) (an example of a notifying unit) that notifies the supporter of the current location included in the current location information acquired by the processing unit 1024 (or the processing unit 1014). The evacuation support system 1 allows the safety of a supporter assisting a person requiring support in the event of a disaster to be quickly confirmed, even if the supporter encounters secondary damage or the like. In other words, the evacuation support system 1 can improve convenience in providing support in the event of a disaster.

[0069] <First Modification of the Embodiment> In an embodiment of the present disclosure, in the evacuation support system 1, when each of the first device 101, the second device 102, the third device 103, the fourth device 104, and the fifth device 201 communicates with another device, the devices connected by dashed lines in Fig. 1 are described as being connected using a telephone function. However, in a first modified example of an embodiment of the present disclosure, some or all of the devices connected by dashed lines in Fig. 1 may be connected using a telephone function, and instead, the people using the devices may exchange information directly (face-to-face).

[0070] (advantage) The above has described the evacuation support system 1 according to the first modified example of an embodiment of the present disclosure. This evacuation support system 1 can compensate for malfunctions occurring in some of the first device 101, second device 102, third device 103, fourth device 104, and fifth device 201 when a disaster occurs.

[0071] <Second Modification of the Embodiment> In a second modified example of the embodiment of the present disclosure, some of the processing performed by second device 102 may be performed by another device instead. For example, instead of processing unit 1024 performing the processing of acquiring current location information of third device 103 via communication unit 1021, processing unit 1014 may acquire current location information of third device 103 via communication unit 1011. Then, processing unit 1024 may acquire the current location information of third device 103 from processing unit 1014.

[0072] (advantage) The evacuation support system 1 according to the second modified example of an embodiment of the present disclosure has been described above. This evacuation support system 1 can provide various means of information exchange. As a result, when a disaster occurs, more appropriate means of information exchange can be applied, and support can be made more efficient.

[0073] 11 is a diagram illustrating an example of a configuration of a processing system 300 according to some embodiments of the present disclosure. As illustrated in FIG. 11, the processing system 300 includes a transmitting unit 301, an acquiring unit 302, and a notifying unit 303.

[0074] If a status indicating the support status of a person requiring support who requires support from a supporter in the event of a disaster does not change within a first predetermined time, the transmitting unit 301 transmits a notification urging the change of the status. If the status does not change within a second predetermined time after the transmitting unit 301 transmits the notification, the acquiring unit 302 acquires current location information including information indicating the current location of the supporter. The notifying unit 303 notifies the supporter of the current location included in the current location information acquired by the acquiring unit 302.

[0075] The transmitting unit 301 can be realized, for example, by using the function of the processing unit 1024 illustrated in Fig. 3. The acquiring unit 302 can be realized, for example, by using the function of the processing unit 1024 illustrated in Fig. 3 or the function of the processing unit 1014 illustrated in Fig. 2. The notifying unit 303 can be realized, for example, by using the function of the processing unit 1024 illustrated in Fig. 3 or the function of the processing unit 1014 illustrated in Fig. 2.

[0076] 12 is a diagram showing an example of a processing flow of the processing system 300 according to some embodiments of the present disclosure. Next, processing of the processing system 300 according to some embodiments of the present disclosure will be described with reference to FIG.

[0077] If the status indicating the support status of a support-requiring person who requires support from a supporter in the event of a disaster does not change within a first predetermined time, the transmitting unit 301 transmits a notification urging the supporter to change the status (step S101). If the status does not change within a second predetermined time after the transmitting unit 301 transmits the notification, the acquiring unit 302 acquires current location information including information indicating the current location of the supporter (step S102). The notifying unit 303 notifies the supporter of the current location included in the current location information acquired by the acquiring unit 302 (step S103).

[0078] The processing system 300 according to some embodiments of the present disclosure has been described above. The processing system 300 can improve convenience in providing support when a disaster occurs.

[0079] The order of the processes in the embodiments of the present disclosure may be changed as long as the processes are performed appropriately.

[0080] Although the embodiments of the present disclosure have been described, the above-mentioned evacuation assistance system 1, the first device 101, the second device 102, the third device 103, the fourth device 104, the fifth device 201, and other control devices may have a computer system therein. The above-mentioned processing steps are stored in the form of a program on a computer-readable recording medium, and the above processing is performed by the computer reading and executing this program. Specific examples of computers are shown below.

[0081] 13 is a schematic block diagram showing the configuration of a computer according to at least one embodiment. As shown in FIG. 13, the computer 5 includes a CPU (Central Processing Unit) 6, a main memory 7, a storage 8, and an interface 9.

[0082] For example, the above-described evacuation assistance system 1, the first device 101, the second device 102, the third device 103, the fourth device 104, the fifth device 201, and other control devices are each implemented in a computer 5. The operations of the above-described processing units are stored in the storage 8 in the form of a program. The CPU 6 reads the program from the storage 8, loads it into the main memory 7, and executes the above-described processing in accordance with the program. The CPU 6 also allocates storage areas in the main memory 7 corresponding to the above-described storage units in accordance with the program. The CPU 6 of the present disclosure may be a controller.

[0083] Examples of storage 8 include a hard disk drive (HDD), a solid state drive (SSD), a magnetic disk, a magneto-optical disk, a compact disc read-only memory (CD-ROM), a digital versatile disc read-only memory (DVD-ROM), and a semiconductor memory. Storage 8 may be an internal medium directly connected to the bus of computer 5, or an external medium connected to computer 5 via interface 9 or a communication line. In addition, when this program is distributed to computer 5 via a communication line, computer 5 that receives the program may load the program into main memory 7 and execute the above-mentioned processing. In at least one embodiment, storage 8 is a non-transitory tangible storage medium.

[0084] The program may also implement some of the functions described above. Furthermore, the program may be a file that can implement the functions described above in combination with a program already recorded in the computer system, a so-called differential file (differential program).

[0085] Although several embodiments of the present disclosure have been described, these embodiments are merely examples and do not limit the scope of the disclosure. Various additions, omissions, substitutions, and modifications may be made to these embodiments without departing from the spirit of the disclosure.

[0086] Note that part or all of the above-described embodiments can be described as, but are not limited to, the following supplementary notes.

[0087] (Appendix 1) a sending unit that sends a notification urging a change of a status indicating a support situation of a support-requiring person who is a person who needs support from a supporter when a disaster occurs, when the status is not changed within a first predetermined time; an acquisition unit that acquires current location information including information indicating the current location of the supporter if the status is not changed within a second predetermined time after the transmission unit has sent the notification; a notification unit that notifies the supporter of the current location included in the current location information acquired by the acquisition unit; A processing system comprising:

[0088] (Appendix 2) a first determination unit for determining a change in the risk of damage caused by a disaster; Equipped with The notification unit notifying the supporter of the current location based on the determination result by the first determination unit; 10. The processing system of claim 1.

[0089] (Appendix 3) The first determination unit Determine whether the risk of damage from a disaster has increased, The notification unit notifying the supporter of a current location when the first determination unit determines that the risk of disaster has increased; 10. The processing system of claim 2.

[0090] (Appendix 4) a second determination unit that determines whether or not the risk of damage caused by a disaster has reached or exceeded a set risk; a request unit that requests a second supporter who is different from the first supporter to confirm the safety of the first supporter when the second determination unit determines that the risk of the disaster has reached or exceeded the set risk; 4. The processing system of any one of claims 1 to 3, comprising:

[0091] (Appendix 5) If a status indicating a support situation of a support-requiring person who is a person who needs support from a supporter in the event of a disaster is not changed within a first predetermined time, sending a notification urging the change of the status; If the status is not changed within a second predetermined time after sending the notification, acquiring current location information including information indicating the current location of the supporter; notifying the supporter of the current location included in the acquired current location information; A processing method comprising:

[0092] (Appendix 6) Determining changes in risk of damage from disasters; and notifying the supporter of the current location based on the determination result; Attachment 5, a processing method comprising:

[0093] (Appendix 7) determining whether the risk of suffering from a disaster has increased; notifying the supporter of a current location when it is determined that the risk of disaster has increased; 6. The method of claim 5, further comprising:

[0094] (Appendix 8) Determining whether the risk of damage caused by a disaster has reached or exceeded a set risk; When it is determined that the risk of the disaster has reached or exceeded the set risk, requesting a second supporter who is a different supporter from the first supporter to confirm the safety of the first supporter; 8. The processing method according to any one of appendices 5 to 7, including:

[0095] (Appendix 9) On the computer, If a status indicating a support situation of a support-requiring person who is a person who needs support from a supporter in the event of a disaster is not changed within a first predetermined time, sending a notification urging the change of the status; If the status is not changed within a second predetermined time after sending the notification, acquiring current location information including information indicating the current location of the supporter; notifying the supporter of the current location included in the acquired current location information; A program that executes the following.

[0096] (Appendix 10) Determining changes in risk of damage from disasters; and notifying the supporter of the current location based on the determination result; 10. The program according to claim 9, which causes the program to execute the above steps.

[0097] (Appendix 11) determining whether the risk of suffering from a disaster has increased; notifying the supporter of a current location when it is determined that the risk of disaster has increased; 11. The program according to claim 10,

[0098] (Appendix 12) Determining whether the risk of damage caused by a disaster has reached or exceeded a set risk; When it is determined that the risk of the disaster has reached or exceeded the set risk, requesting a second supporter who is a different supporter from the first supporter to confirm the safety of the first supporter; 12. The program according to any one of claims 9 to 11, [Explanation of symbols]

[0099] 1. Evacuation support system 5. Computer 6 CPU 7. Main memory 8. Storage 9. Interface 10. Mutual Aid Evacuation Support System 20. Public Evacuation Support System 101...1st device 102...Second device 103...Third device 104...4th device 201...5th device 1011, 1021, 1031...Communications Department 1012, 1022, 1032... Operation reception section 1013, 1023, 1033...Display section 1014, 1024, 1034 Processing section

Claims

1. a sending unit that sends a notification urging a change of a status indicating a support situation of a support-requiring person who is a person who needs support from a supporter in the event of a disaster, when the status is not changed within a first predetermined time; an acquisition unit that acquires current location information including information indicating a current location of the supporter if the status is not changed within a second predetermined time after the transmission unit has sent the notification; a notification unit that notifies the supporter of the current location included in the current location information acquired by the acquisition unit; A processing system comprising:

2. a first determination unit that determines a change in risk of damage caused by a disaster; Equipped with The notification unit notifying the supporter of the current location based on the determination result by the first determination unit; The processing system of claim 1 .

3. The first determination unit Determine whether the risk of damage from a disaster has increased, The notification unit notifying the supporter of a current location when the first determination unit determines that the risk of disaster has increased; The processing system of claim 2 .

4. a second determination unit that determines whether or not a risk of damage due to a disaster has reached or exceeded a set risk; a request unit that requests a second supporter who is different from the first supporter to confirm the safety of the first supporter when the second determination unit determines that the risk of the disaster has reached or exceeded the set risk; The processing system according to claim 1 , comprising:

5. If a status indicating a support situation of a support-requiring person who is a person who needs support from a supporter in the event of a disaster is not changed within a first predetermined time, sending a notification urging the change of the status; If the status is not changed within a second predetermined time after sending the notification, acquiring current location information including information indicating a current location of the supporter; notifying the supporter of the current location included in the acquired current location information; A processing method comprising:

6. On the computer, If a status indicating a support situation of a support-requiring person who is a person who needs support from a supporter in the event of a disaster is not changed within a first predetermined time, sending a notification urging the change of the status; If the status is not changed within a second predetermined time after sending the notification, acquiring current location information including information indicating a current location of the supporter; notifying the supporter of the current location included in the acquired current location information; A program that executes the following.

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