Item-left-in-trust management device, item-left-in-trust management / provision system using the same, and item-left-in-trust management / provision method

Abstract

To enable providing a trustee with a service for maintaining and storing items-left-in-trust, by realizing a novel items-left-in-trust management device, an items-left-in-trust management / provision system using the same, and an items-left-in-trust management / provision method in which, if a trustor wishes to sell or rent items-left-in-trust, the trustee manages and provides the items-left-in-trust as provision desired items on behalf of the trustor during a storage period of the items-left-in-trust, and if the sale or rental is successfully established, the provision desired items can be shipped to a recipient on behalf of the trustor.SOLUTION: An items-left-in-trust management device 1 comprises an items-left-in-trust recording unit 2 for recording information about items-left-in-trust 302, a provision desired information acquisition unit 3 for acquiring provision desired information for the items-left-in-trust, and a provision desired item management unit 4 for managing the items-left-in-trust 302 of which provision desired information has been acquired as a provision desired item 302. The items-left-in-trust 302 is an item in the scope of cleaning, and the provision desired item management unit 4 identifies product information from cleaning information in the items-left-in-trust recording unit 2.SELECTED DRAWING: Figure 1

Description

[Technical Field]

[0001] The present invention relates to a technology for storing and managing items received from customers for the purpose of storage or maintenance, and in particular to a stored item management device that can provide the items on behalf of a customer when the customer wishes to sell or rent the items, as well as a stored item management and provision system and method that use the same. [Background technology]

[0002] Conventionally, technologies have been developed for storing and managing items such as clothing that dry cleaning businesses have received from customers until the next wearing season. For example, Patent Document 1 (JP 2002-73800 A) discloses a method for presenting items to be left in a dry cleaning business or for storing items to be cleaned via a computer network, in which the presenter obtains image data of the clothing to be left in the dry cleaning business or the clothing left in the dry cleaning business by using a digital camera or the like, stores the image data in a database of images of the items, and displays the stored image data as a web page on a client machine used by the customer, thereby allowing the customer to know which clothes the customer has left for cleaning or storage. The method also discloses a device and system for implementing the method.

[0003] Technologies have also been developed for selling recycled goods such as used clothing at flea markets and the like. For example, Patent Document 2 (JP 2002-279037 A) discloses a recycling system, recycling method, and sales promotion system in which a server receives product information, such as the type and price of recycled goods, and inventory information provided by supermarket terminals, flea market venue terminals, auction venue terminals, convenience store terminals, department store terminals, and mass retailer terminals, stores the information in a storage device, and makes it available on a network such as the Internet. Consumers access the server using their user terminals to obtain product information and inventory information regarding recycled goods. Recycled goods are collected by a shipping company and delivered to a retailer. Each time a retailer sells a recycled product, the retailer sends data on the sold product and quantity to the server, and the server constantly provides the latest product information and inventory information, enabling efficient sales of recycled goods. [Prior art documents] [Patent documents]

[0004] [Patent Document 1] Japanese Patent Application Laid-Open No. 2002-73800 [Patent Document 2] Japanese Patent Application Laid-Open No. 2002-279037 Summary of the Invention [Problem to be solved by the invention]

[0005] However, with the method of presenting items described in Patent Document 1, although it is possible to check the clothes that have been left in storage, if the clothes left in the dry cleaner are no longer needed, the customer or user must collect them themselves, and even if they want to dispose of them, they must dispose of them separately, such as by disposing of them or selling them. Furthermore, the technology described in Patent Document 2 for selling recycled items such as used clothing at flea markets etc. allows for management of the sold recycled items, but does not guarantee that the used clothing being sold will be cleaned, and there is no idea of ​​selling cleaned items. In the past, people would take unwanted clothing to a dry cleaner to have it dry-cleaned, then sell it at a flea market or to a second-hand goods buyer. This process of collecting the clothes after washing, taking them to a buyer, or selling them on a website or auction site selling second-hand goods, is a cumbersome process. Especially when shipping the clothes directly to a buyer, it is necessary to carefully pack the clothes and prepare a shipping slip, which requires a lot of time and effort, making it a burdensome task.

[0006] In view of the above circumstances, the present invention aims to provide a new stored goods management device, a stored goods management and provision system using the same, and a stored goods management and provision method, which enable a consignee to provide a service of maintaining and storing stored goods received from a customer (consignor), and if the consignor wishes to sell the stored goods, the consignee can manage and provide the stored goods as a desired item on behalf of the consignor during the storage period of the stored goods, and if the stored goods are sold, can ship the stored goods to a recipient such as a purchaser or lessee on behalf of the consignor. [Means for solving the problem]

[0007] The present invention relates to a storage item management device that includes a storage item recording unit that records information about the storage items, a provision request information acquisition unit that acquires provision request information regarding the storage items, and a provision request item management unit that manages the storage items for which provision request information has been acquired as provision request items.

[0008] The stored item recording unit records information about the stored item. The stored item recording unit records information required when the trustee accepts the stored item from the entrustor and provides a service of maintaining and storing the stored item. The information recorded by the stored item recording unit may be inspection information, product information, etc. required for managing the maintenance and storage of the stored item. The information recorded by the stored item recording unit may include maintenance processing information, storage period information, desired provision information, etc. for the stored item. The information recorded by the stored item recording unit may be a record of inspection information and product information linked to a tag code affixed by the trustee when accepting the stored item, and may further be a record of the tag code of the stored item linked to personal information (member registration information) that can identify the entrustor.

[0009] The desired provision information acquisition unit acquires desired provision information indicating a desire to sell, rent, or otherwise offer the stored item. The desired provision information acquisition unit acquires the desired provision information when the consignor wishes to sell, rent, or otherwise offer the stored item, which the consignor has accepted for maintenance and storage. The desired provision information acquisition unit may, for example, provide input fields and check boxes on a web page opened by the consignor, and the consignor who accesses the web page may enter their desire to offer the item to a third party in the input fields and check boxes, thereby acquiring the desired provision information. For example, when the consignor informs the consignor of their desire to offer the item to a third party to the consignee via telephone, email, fax, or the like, the desired provision information acquisition unit may also acquire the desired provision information by having the consignor enter their desire to offer the item into the input fields and check boxes in the stored item record unit on their behalf. For example, when the entrustor wishes to sell the item in storage, the information acquisition unit for requesting the offering can flag the item in the storage record unit as an item requested for sale, allowing for computer management and management that makes it easy to distinguish between the item in storage (item in storage) and the item requested for sale on the trustee's terminal, etc.

[0010] The desired product management unit manages the items for which desired product information has been acquired as desired products. The desired product management unit manages the items received for the purpose of maintenance processing and storage management so that they can be offered to third parties as desired products for sale or rental. The desired product management unit displays and input fields for the sales period, current storage location, storage location at the time of shipment, shipping instructions, movement instructions, delivery note, delivery date, etc. on the consignee's terminal, and can print them as needed. The desired product management unit can switch various instructions and slips related to the desired products into those for sale or rental, allowing the consignee to manage the desired products more smoothly and accurately. The desired product management unit can, for example, display and input fields for the desired sales price or rental price of the desired product on the consignee's terminal. The requested goods management unit can identify information useful for providing the requested goods based on the information recorded in the stored goods recording unit, which is collected and recorded primarily for the purpose of maintenance processing and storage management, thereby reducing the amount of work required to input product information about the requested goods. The information managed by the requested goods management unit can include product information about the stored goods, such as the material, size, color, and pattern of the goods, as well as information about their quality and degree of deterioration as used goods. The information managed by the requested goods management unit can include, for example, information about fraying (large and small), tears (large and small), missing parts, dirt (stains, sun damage), fading, the location of fading, pilling, pilling, etc., as well as the location of each part (e.g., sleeves, collar, etc.), and can further include size information about each part of the stored goods.

[0011] The present invention can be a stored item management device in which the stored items are items to be cleaned, the stored item recording unit records material information and / or inspection information necessary for cleaning the stored items, and the desired item management unit identifies the material information and / or inspection information necessary for the cleaning in the stored item recording unit as product information and / or used item information of the stored items.

[0012] The items to be cleaned are items to be cleaned and / or maintained, and can be items entrusted to a cleaning shop by a consignor. If the consignor wishes to sell or rent the items to be cleaned, the consignor can store and manage them as items to be offered, and ship them to a third party.

[0013] The information recorded by the stored item recording unit is information recorded by the trustee for the purpose of storing and maintaining the stored item. The information recorded by the stored item recording unit is, for example, material information and / or inspection information of the stored item. If the stored item is a textile product, the material information can include the material, such as cotton, wool, synthetic fiber, silk, leather, or rubber, and the blend ratio. The material information can also include information necessary for storage and cleaning, such as fabric information (e.g., knit, cut-and-sew, or jersey); color and pattern information; part information (e.g., short sleeve, long sleeve, raglan sleeve, or sleeveless); collar (presence or absence and shape); buttons, zippers, or hook-and-loop fasteners); information about the intended wear (e.g., women's clothing, men's clothing, or children's clothing); and information about the seasons during which the item is worn (spring, summer, fall, or winter). The information recorded by the stored item recording unit can include information useful for providing information in addition to information necessary for storage and cleaning. The information recorded by the stored item recording unit can include, for example, information on the dimensions of each part, such as shoulder width, chest width, collar circumference, length, sleeve length, waist size, rise, thighs, inseam, hem width, etc. The information recorded in the stored item recording unit can be information input by the trustee who accepted the stored item from a trustee terminal, or information input by the entrustor from a trustor terminal when carrying out the entrustment procedure for the stored item.

[0014] The information identified by the desired goods management unit is information identified by the consignee for the purpose of providing the item. The information identified by the desired goods management unit is information that identifies the material information and / or inspection information required for the cleaning in the stored goods record unit as product information and / or used item information of the stored goods. The information identified by the desired goods management unit is information that is acquired by identifying information required for providing the stored goods based on the information recorded in the stored goods record unit. The desired goods management unit may acquire the information from the stored goods record unit almost as is. The information identified by the desired goods management unit may be information identified from the information in the stored goods record unit, plus information input by the consignee or the entrustor from their respective terminals. For example, the information identified by the desired goods management unit may use image information (images taken before maintenance such as cleaning) taken when the consignee received the item, and image information (images taken after maintenance such as cleaning) taken of the item to be provided may be used as information input from the consignee's terminal.

[0015] The present invention can be a storage item management device in which the storage item recording unit has a customer recording unit that records the customer information and an order recording unit that records the provision information of the storage items, and has a storage item management control unit that manages the storage items from acceptance to shipment based on the information in the storage item recording unit, and a storage item provision information control unit that manages the provision of the storage items based on product information identified by the desired provision item management unit.

[0016] The customer record unit records the customer information. The customer record unit records customer information such as the person who entrusted the item to the customer, the recipient of the item (item desired to be donated), and registered members. The customer information is information that identifies the individual customer, such as address, name, telephone number, email address, etc. Furthermore, if the customer wishes to sell or rent the item to a third party, information such as driver's license number, health insurance card, and My Number can be added.

[0017] The order recording unit records the provision information of the deposited item. The provision information of the order recording unit may be information required for accounting, such as the date and time when the recipient completed the receipt procedure for purchase or rental, the desired shipping (dispatch, arrival) date, the shipping method, the accounting method, etc.

[0018] The stored goods management control unit manages the stored goods from receipt to shipment based on the information in the stored goods recording unit. The stored goods management control unit manages the stored goods so that the storage location can be confirmed by reading a tag code or the like each time the stored goods are moved.

[0019] The stored item provision information control unit manages provision information of the stored items based on the product information identified by the desired item management unit. The stored item provision information control unit can transmit product information to various destinations, such as websites that handle used items, auction sites, secondhand goods wholesalers, secondhand goods providers, rental companies, etc., based on the stored item product information recorded for cleaning and maintenance processes. The stored item provision information control unit can identify product information based on the stored item product information recorded for cleaning and maintenance processes, and transmit the product information to a provision device, which will be described later.

[0020] The present invention relates to a deposit management and delivery system that utilizes the deposit management device, which includes the deposit management device, one or more receiver terminals that can communicate with the deposit management device, and a delivery device that can communicate with the deposit management device and manages the delivery of the deposit items to recipients based on information from the delivery request management section of the deposit management device.

[0021] The deposit management device can communicate with the depositor terminal and the providing device, and output information of the providing item management section of the deposit management device to the providing device.

[0022] The trustee terminal communicates with the stored goods management device and the providing device, enabling the trustee to check the storage and provision status of the stored goods and send requests through the stored goods management device and the providing device. The trustee terminal allows the trustee to operate the stored goods management device and the providing device, and to display, input / output, correct, etc. various information. The trustee terminal can be a terminal such as a personal computer or tablet PC, and can be, for example, a storefront terminal, a factory terminal, a warehouse terminal, or multiple terminals installed at multiple locations where the stored goods are inspected, stored, maintained, etc., or can be a portable terminal, a terminal equipped with a barcode reader, a terminal for a point-of-sale (or rental) information management system (POS) system, etc. The point-of-sale (or rental) information management system (POS) system can be incorporated into or integrated with the stored goods management device.

[0023] The providing device can identify the providing information of the deposited item based on the information of the deposited item recorded in the deposited item management device, and can list the desired item stored in the consignee's store, factory, warehouse, etc. using the identification information and image information. The providing device can send the identification information of the desired item to terminals of e-commerce sites, wholesalers, rental companies, flea markets, flea market apps, auction sites, online shops, the consignee's own website, etc., and list the desired item. When shipping the desired item to a recipient, the providing device can manage the shipping to the recipient from the consignee's own warehouse, etc.

[0024] The present invention relates to a method for managing and providing stored items using the stored item management and provision system, which includes a stored item receiving process for receiving and inspecting the items from the consignor and recording information about the stored items in the stored item recording unit, a storage process for storing the items until the shipping date, a maintenance process for maintaining the items during the storage process, a request confirmation process for recording the storage period and requested provision information of the items in the requested provision information acquisition unit, a provision management process for managing the items as requested provisions during the storage process, and a shipping process for shipping the items to a recipient when the provision of the requested provisions is established, or to the consignor when the storage period has expired.

[0025] The stored item receiving process receives and inspects the stored item and records information about the stored item in the stored item recording unit. In the stored item receiving process, the trustee inspects the stored item received from the entrustor, affixes a tag code, links it to the entrustor's customer code, and can record product information such as the date of receipt, registration date, item classification, item code, material, color / pattern, size, manufacturer, brand, whether or not accessories are included, item name, whether or not the item is for sale or rental, accounting, and storage period in the stored item recording unit. The trustee can record information in the stored item recording unit from a trustee terminal in a store, factory, warehouse, etc.

[0026] The storage process involves storing the entrusted item until the shipping date. The entrustee stores the item in a facility equipped with storage equipment, such as the entrustee's store, factory, or warehouse, until the shipping date, and the entrustee can check the storage location of the entrusted item at any time via the entrustee's terminal. The storage process continues until the shipping date of the entrusted item, and the entrustee can perform maintenance processes such as cleaning and repair of the entrusted item during the storage period.

[0027] The maintenance step involves maintaining the deposited item during the storage step. In the maintenance step, the depositor can clean and repair the deposited item, as well as remake or remodel the item, such as adjusting its dimensions, replacing parts, or re-tailoring it.

[0028] The request confirmation step records the storage period and desired provision information of the deposited item in the desired provision information acquisition unit. The request confirmation step can be performed by either the consignor of the deposited item or a trustee who has received a request from the consignor, who records the storage period and desired provision information of the deposited item in the desired provision information acquisition unit. The request confirmation step can be performed by the consignor inputting the information into the desired provision information acquisition unit from a trustor terminal, or by a trustee who has received a request from the consignor inputting the information into the desired provision information acquisition unit from a trustee terminal.

[0029] The provision management process manages the deposited items as items desired to be donated during the storage process. The provision management process transfers management of the deposited items from the deposited item management device to a providing device, and the providing device transmits product information identified by the desired item management unit to terminals of e-commerce sites, wholesalers, rental companies, flea markets, sites accessed via flea market apps, auction sites, online shops, the consignee's own website, etc., thereby promoting the sale or rental of the desired items. In the provision management process, the consignee can manage the transmission of the product information to an external party (outside the deposited item management and provision system) via the consignee's terminal.

[0030] The shipping process ships the entrusted item to the recipient when the requested item is provided, or to the consignor when the storage period has expired. The shipping process can be performed by the consignee from a storage facility such as the consignee's store, factory, or warehouse. The shipping process can display and issue transfer instructions, shipping instructions, shipping slips, delivery notes, item labels, etc. for the entrusted item.

[0031] The present invention can be a method for managing and providing the deposited items, which includes a continuous storage process for extending the storage period when a request for an extension of the storage period of the deposited items is received from the entrustor during the storage process.

[0032] The continuous storage process extends the storage period when a request for an extension of the storage period of the deposited items is received from the entrustor during the storage process. In the continuous storage process, the entrustor can send a request for an extension of the storage period from the entrustor terminal to the deposited item management device and / or the providing device, and the trustee who has received a request for an extension of the storage period from the entrustor can input an extension of the storage period to the deposited item management device and / or the providing device from the trustee terminal. [Effects of the Invention]

[0033] The stored item management device, the stored item management and provision system using the same, and the stored item management and provision method of the present invention can provide a service in which the consignee maintains and stores the stored items received from the customer (consignor), and if the consignor wishes to sell the stored items, the consignee can manage the stored items on behalf of the consignor as items to be offered, and list them for sale or rental, and when the sale or lease is completed, can ship the stored items to a recipient such as a purchaser or lessee on behalf of the consignor, thereby achieving the excellent effect. [Brief explanation of the drawings]

[0034] [Figure 1] Sequence diagram of the storage management and provision system [Figure 2] Conceptual diagram showing an example of a transaction using the deposit management and provision system [Figure 3] A conceptual diagram showing an example of each recording unit of the stored goods management device. [Figure 4] Flowcharts for the management and provision of stored items: (a) Flowchart for washing, storage, and buying and selling; (b) Flowchart for washing, storage, rental, and buying and selling. [Figure 5] 10 shows images of the display screen of the depositor's terminal, including (a) an image of the menu screen and (b) an image of the deposit item acceptance processing screen. [Figure 6] 10 shows images of the display screen of the consignee terminal, including (a) an image of the photo registration screen for the desired item, and (b) an image of the screen for changing the order details for the consignee. [Figure 7] Images of the member's display screen on the entrustor's terminal or the recipient's terminal, including (a) the management screen for the items being stored, (b) the cart contents screen, and (c) the shopping history screen. DETAILED DESCRIPTION OF THE INVENTION

[0035] Hereinafter, a stored item management device 1 according to this embodiment, a stored item management and provision system 100 using the same, and a method for managing and providing stored items will be specifically described with reference to the drawings. In particular, in this embodiment, a consignor 300 sends items to be cleaned (clothing, etc.) 302 as stored items 302 to a cleaning company 320 as a consignee 320, which cleans the items 302 and stores them 510 for a storage period until the next wearing season, for example. Furthermore, if the consignor 300 wishes to sell the stored items 302, the consignee 320 manages the stored items 302 as items to be offered 302 and sells the items to be offered (stored items) 302 on behalf of the consignor 300 during the storage period.

[0036] As shown in Fig. 2, the stored goods management and provision system 100 has a stored goods management device 1 and a provision device 200, and the stored goods management device 1 is communicably connected to a consignee terminal 110 such as a store terminal 111, a factory terminal 112, and a warehouse terminal 113. The stored goods management device 1 and the provision device 200 are open to communication with an external consignor terminal 301, a recipient terminal 331, and other customer terminals via a communication line such as the Internet 400. The stored goods management and provision system 100 can be connected to a database 402 that can store various data via a communication line such as the Internet 400.

[0037] 1 to 4, the stored item management device 1 includes a stored item recording unit 2 that records information about the stored items 302, a desired provision information acquisition unit 3 that acquires desired provision information regarding the stored items 302 to be provided to a third party, and a desired provision item management unit 4 that manages the stored items 302 for which the desired provision information has been acquired as desired provision items 302. The stored item recording unit 2 can include a customer recording unit 20 that records the customer information, and an order recording unit 21 that records the provision information of the stored items 302.

[0038] The stored item recording unit 2 can record information about the stored item 302, such as the tag code attached by the consignee 320, the customer name, the product category, the product name, etc. Furthermore, as shown in FIG. 3, the stored item recording unit 2 can be provided with an item classification recording unit 22, an item recording unit 23, a fabric / material recording unit 24, a color / pattern recording unit 25, a defect classification recording unit 26, a defect recording unit 17, a service recording unit 28(4), an image recording unit 29, etc. The stored item recording unit 2 can have the service recording unit 28 and the requested item management unit 4, which become part of the requested item management unit 4. The service recording unit 28(4) can record at least one of the customer code and the tag code, the date of receipt, the washing period, the storage period, whether or not the item is desired for sale, the sales period, the shipping date, etc.

[0039] The customer record unit 20 can record personal information such as the customer's address and name, as well as a customer code assigned by a computer (the stored goods management control unit 5 described later) under the management of the trustee 320. The stored goods management device 1 can also have a company record unit 10 and an employee record unit 11. The company record unit 10 can be provided with a factory record unit 12, a process record unit 13, a storage location record unit 14, a storage zone record unit 15, a cage record unit 16, etc.

[0040] The storage item management device 1 may include a storage item management control unit 5 that manages the storage items 302 from acceptance to shipment based on information in the storage item recording unit 2, and a storage item provision information control unit 6 that manages the provision of the storage items 302 based on product information identified by the desired provision item management unit 4. Both the storage item management control unit 5 and the storage item provision information control unit 6 may be software.

[0041] The stored item management device 1 may be, for example, a combination of operating system software installed on computer hardware, application software such as a stored item management control unit 5 and a stored item provision information control unit 6, and a storage device such as a database 402. The stored item recording unit 2 may be a combination of a non-volatile storage device or non-volatile memory such as a hard disk installed in the store, factory, warehouse, etc. of the trustee 320. The provision device 200 may be, for example, operating system software and application software installed on computer hardware. The stored item management device 1 and the provision device 200 may be installed on operating system software and application software installed on the hardware of a single computer. The stored item management device 1 and / or the provision device 200 can communicate with the trustee terminal 110, the entrustor terminal 301, the recipient terminal 331, etc.

[0042] As shown in FIG. 2, the providing device 200 and / or the stored item recording unit 2 has a company website 201, which includes a management site 202 dedicated to the consignee 320 and a public site 203 for customers 300 and 330. The management site 202 dedicated to the consignee 320 allows access to the management status of the stored items 302 and customer information from the menu screen of the "Delivery Cleaning System," as shown in FIGS. 5(a), (b) and 6(a), (b), for example, and allows management such as input, confirmation, and change of various information, as well as display and issuance of various forms. The public site 203 also includes a service flow explanation page and a page for viewing sales and rental products (not shown), which are accessible by registered members and general customers, as well as a My Page 204, as shown in FIGS. 7(a), (b), and (c), which can only be accessed by registered customers, the consignor 300, and the consignee 330 by entering an ID and password.

[0043] The stored goods management and provision system 100 can implement the method for managing and providing stored goods in accordance with the steps shown in Figures 1 and 4(a). For example, a consignor 300 accesses a cleaning business and used goods sales website (a public website established by a consignor 320) 203 established on the Internet for the stored goods management and provision system 100 using a consignor terminal 301, refers to an explanatory page about the storage cleaning and listing agency services provided by the consignor 320, understands the contents, registers as a member, enters an ID and password, and enters information such as the name of the item to be cleaned (stored goods 302) and the return date into My Page 204 (501), and applies for consignment.

[0044] As shown in Fig. 1, the consignor 300 who has completed the consignment application 501 sends the items to be cleaned (deposited items 302) to the consignee 320 by courier 502. The consignee 320 receives and inspects 503 the items 302 from the consignor 300, affixes a tag code, and performs a deposited item receiving process 500 of recording information about the items 302 in the deposited item recording unit 2. The consignee 320 can input various information required for the cleaning process and storage into various input fields on the management site 202 dedicated to the consignee 320 shown in Figs. 5(a), (b) and 6(a), (b). As shown in Fig. 3, after cleaning the deposited item 302, the depositee 320 can record necessary information in the item classification recording section 22, item recording section 23, fabric / material recording section 24, color / pattern recording section 25, defect classification recording section 26, defect recording section 27, etc. of the deposited item recording section 2. In order to record the inspection results at the time of acceptance, the depositee 320 can record 505 image information of the deposited item 302 in the image recording section 29, so that the image information can be confirmed on the deposited item acceptance screen 303 of Fig. 5(b).

[0045] The consignee 320 reads the tag code with a code reader every time the stored item 302 is moved between its own store, factory, or warehouse, or every time it undergoes a process, and records 504 the management status in the stored item recording unit 2. The stored item management control unit 5 manages the stored item 302 using the tag code. When the consignee 320 completes the stored item receiving process 500, it sends the consignor 300 an email 506 informing them that the receiving and inspection have been completed. Upon receiving the email 506, the consignor 300 can access My Page 204 and check the inspection status and management status of the stored item 302 on the "Items in Storage" page shown in FIG. 7(a). The consignor 300 can check the status of the stored item 302 at the time of receiving and inspecting on My Page 204, along with the stored item receiving screen 303. The condition of the deposited item 302 at the time of receipt and inspection can be confirmed between the consignor 300 and the consignor 300 on the deposited item receipt screen 303, which prevents misidentification or mix-up of the deposited item 302. Furthermore, the email 506 notifying receipt and inspection completion states that if the consignor 300 wishes to sell the deposited item 302, he or she is requested to input sales requests such as a sales request, sales period, desired price, and minimum price.

[0046] As shown in Figures 1 and 4(a), after completing the received item receiving steps 500 and 505, the consignee 320 enters into a storage step 510 in which the received item 302 is stored until the shipping date. Furthermore, during the storage step 510, a maintenance step 530 is performed to maintain the received item 302. The maintenance step 530 involves cleaning the received item 302, and if requested by the consignor 300, maintenance steps 532 such as repairs or renovations can be performed. After each work, the received item 302 is inspected, a tag code is read, and the completion of the maintenance step 530 is recorded.

[0047] 7(a) and inputs (checks) a sales request in the sales request column (the provision information acquisition unit 3) 304, the provision information acquisition unit 3 performs a request confirmation step 540 of recording the storage period and provision (sales) request information of the deposited item 302 in the deposited item recording unit 2. A part or all of the provision information acquisition unit 3 can be provided in the service recording unit 28 of the deposited item recording unit 2.

[0048] When the consignor 300 inputs (checks) a desire to sell the stored item 302 (item 302) in the sales request field 304 shown in FIG. 5(b) after cleaning and inspection 530 of the stored item 302, the consignor 300 can confirm that the desire to sell the stored item 302 has been received. If the consignor 300 inputs a desire to sell the stored item 302, the sales request field 304 can be displayed with a blinking indicator or a flag can be displayed, so that the consignor 300 can recognize at a glance. If a desire to sell is input (checked) in the sales request field 304, the consignee 320 can confirm whether or not there is a desire to sell in the sales request field 304 on the "Deposit Item Receipt Processing" screen shown in FIG. 5(b). If there is a desire to sell, the sales request field 304 on the "Deposit Item Receipt Processing" screen can be displayed with a blinking indicator or a flag can be displayed, so that the consignee 320 can easily recognize.

[0049] In the request confirmation step 540, the recipient 320 confirms the records of the necessary information for the item to be cleaned recorded in the item classification record section 22, item record section 23, fabric / material record section 24, color / pattern record section 25, defect classification record section 26, defect record section 27, etc. of the stored item record section 2, and can update and input information that has changed as a result of cleaning, maintenance, etc. For example, if stains or yellowing are eliminated, the information can be deleted. Furthermore, if missing buttons, zippers, etc. are repaired or replaced, the recorded content can be revised. Furthermore, the recipient 320 can take a photograph 505 of the stored item 302 after cleaning and record it in the image record section 29 of the stored item record section 2 as a photo for sale. The updated product information and image information are updated so that the information displayed on the management site 202 dedicated to the recipient 320, the public site 203, and the personal page 204 is consistent with the information displayed on each of the items.

[0050] When the trustee 320 completes the request confirmation step 540, the consignor 300 can access the My Page 204 and check the management and sales status of the deposited item 302 on the "Deposited Items" page in Fig. 7(a). After completing the request confirmation step 540, the management of the deposited item 302 that the consignor 300 has requested to sell is transferred from the deposited item management device 1 to the providing device 200, and the trustee 320 performs a providing management step 550 to manage the deposited item 302 as a desired item 302 to be provided during the storage step 510.

[0051] The stored item provision information control unit 6 controls the offered item management unit 4 and identifies product information for sale from the product information (specific information) for the stored items 302 as items to be cleaned, which is recorded in the stored item recording unit 2. The offered item management unit 4 transmits the product information (specific information) for the stored items 302 to the provision device 200. When management of the offered items 302 is transferred, the provision device 200 can offer the offered items 302 on the sales page of the cleaning business and used item sales website 203 of the consignee 320. In addition, the provision device 200 can offer the offered items 302 on external sites of the stored item management and provision system 100, such as sales sites and auction sites that handle used items and are published on the Internet. Furthermore, the offering device 200 may have a sales promotion information sending unit that, when management of the offered item 302 is transferred, sends product information of the offered item to a secondhand wholesaler, retailer, etc. by email, fax, etc. to promote sales. The sales promotion information sending unit may display a web advertisement for the offered item 302 via a website, email, etc.

[0052] When the sale of the desired item 302 is completed 561, the consignee 320 performs a shipping step 560 of shipping the desired item 302 to the recipient 330. After registering as a member, the recipient 330 can enter their ID and password to access their My Page 204 and check the contents of their cart and purchase history, etc., as shown in Figures 7(b) and (c). My Page 204 on the cleaning business and used goods sales website 203 managed by the consignee 320 allows the recipient 330 to check the cleaning process and storage status of the desired item 302, as well as the contents of their own shopping cart and purchase history on the website 203.

[0053] When the storage period of the deposited item (item desired to be donated) 302 expires 562, the consignee 320 performs a shipping step 560 of shipping the deposited item 302 to the consignor 300. When the consignor 300 requests an extension of the storage period of the deposited item 302 during the storage step 510, for example, when an extension of the period or date is entered in the return time field 305 or the sales period field 306 of the My Page 204, the consignor 320 can perform a continued storage step 520 of extending the storage period of the deposited item 302 and managing and storing it.

[0054] As shown in FIG. 4(b), the method of managing and providing the items in storage can be for rental as well as sale of the requested items 302. The providing device 200 can be equipped with a rental function 5400 in addition to the sale 540 of the requested items 302. Alternatively, the providing device 200 can be equipped with only the rental function 5400 without selling the requested items 302. The cleaning and used goods sales website 203 managed by the consignee 320 can have a page for listing rental items. Furthermore, the customer's personal page 204 can also have a field for entering rental requests, a field for rental applications, a field for checking currently rented items, a field for checking rental history, and so on. For example, it is possible to offer for rental formal wear stored for graduation or entrance season, or to offer for rental of rarely used dresses, Japanese clothing, sportswear, etc. for a certain period of time.

[0055] After the washing and inspection 530, the item is put up for rental, and when the consignor 300 inputs a rental request on My Page 204, the desired supply information acquisition unit 3 performs a request confirmation step 5400 of recording the storage period and desired supply (rental) information of the stored item 302 in the stored item recording unit 2. After the request confirmation step 5400, the item can be rented 5500 in accordance with substantially the same steps as in the case of sale 540. When the consignor 300 inputs a request 5610 to rent the stored item 302, the rental request column (not shown) on My Page 204 can be flashed or a flag can be displayed so that the consignee 320 can recognize it at a glance.

[0056] In the rental request confirmation step 5400, the consignee 320 checks the records of necessary information for the item to be cleaned that are recorded in the item classification recording section 22, item recording section 23, fabric / material recording section 24, color / pattern recording section 25, defect classification recording section 26, defect recording section 27, etc. of the stored item recording section 2, and can update and input information that has changed as a result of cleaning, maintenance, etc., in the same way as in the case of sales described above. Furthermore, the consignee 320 can take a photo 505 of the stored item 302 after cleaning and record it in the image recording section 29 of the stored item recording section 2 as a photo for rental.

[0057] When the consignor 320 completes the request confirmation step 5400, the consignor 300 can access the My Page 204 and check the management and rental status (not shown) of the stored item 302 on the "Items in Storage" page of Fig. 7(a). After completing the request confirmation step 5400, the management of the stored item 302 that the consignor 300 has requested to sell is transferred from the stored item management device 1 to the providing device 200, and the consignee 320 performs a providing management step 5500 to manage the stored item 302 as a desired item 302 to be provided during the storage step 510.

[0058] The stored item provision information control unit 6 controls the requested item management unit 4 and identifies product information as a rental item from the product information (specific information) of the stored item 302 as an item to be cleaned, which is recorded in the stored item recording unit 2. The requested item management unit 4 transmits the rental product information (specific information) of the stored item 302 to the providing device 200. When management of the requested item 302 is transferred, the providing device 200 can list the requested item 302 on the rental page of the cleaning business and used item sales website 203 of the consignee 320. In addition, the providing device 200 can list the requested item 302 on a rental site that handles used items and is published on the Internet, or on an external site of the stored item management and provision system 100. Furthermore, the provision device 200 may have a rental promotion information sending unit that, when management of the desired item 302 is transferred, sends product information about the desired item to a second-hand item rental company or the like by email or the like, and also sends out web advertisements to promote rentals.

[0059] When the rental of the desired item 302 is completed 5610, the consignee 320 performs a shipping step 560 of shipping the desired item 302 to the recipient 330. The recipient 330 registers as a member and then enters his / her ID and password to access his / her My Page 204, where he / she can check the contents of the rental cart and rental history (neither of which are shown in the figures) shown in Figures 7(b) and (c). The My Page 204 of the consignee 320's cleaning business and used goods sales website 203 can be used to check the cleaning process and storage status of the entrusted item 302, as well as the contents of the rental cart (not shown) on the website 203 and the rental history (not shown). Furthermore, when the storage period expires 562, the consignee 320 performs a shipping step 560 of shipping the entrusted item 302 to the consignor 300. When the entrustor 300 receives a request to extend the storage period of the deposited item 302 during the storage process 510, a continuous storage process 520 can be carried out to extend the storage period of the deposited item 302 and manage and store it. [Industrial Applicability]

[0060] The stored item management device, the stored item management and provision system using the same, and the stored item management and provision method of the present invention can be used for storing, managing, renting, or selling used or maintained items, and also for storing, managing, renting, or selling cleaning items. [Explanation of symbols]

[0061] 1. Item management device 10. Company Records Department 11 Employee Records Department 12 Factory Records Department 13 Process Recording Department 14 Storage Location Records Department 15 Storage Zone Recording Department 16 Cage Recording Department 2. Deposit Records Department 20 Customer Records Department 21 Order Records Department 22 Item Classification Recording Department 23 Item Recording Department 24 Fabric and Material Recording Department 25 Same Color and Pattern Recording Section 26 Same Defect Classification Recording Department 27 Same Defect Recording Department 28 Service Records Department 29 Image Recording Section 3 Request information acquisition department 4 Requested Product Management Department 5. Storage Management Control Unit 6. Control section for information on deposit items 100 Storage Management and Delivery System 110 The same trustee terminal 111 Same store terminal 112 Factory terminal 113 Same warehouse terminal 200 Providing device 201 Company website 202 Management site exclusively for the trustee 320 203 Same public site 204 Same My Page 300 Consignor 301 Same as the client terminal 302 Same as above Items in storage (items to be cleaned, items to be donated, items to be donated) 303 Same as above Image of item 302 at the time of receipt 304 Same Sales Request Column 305 Same as above Return period column 306 Same sales period column 320 Trustee 330 Recipient (purchaser, lessee) 331 Recipient terminal 400 Internet 401 Website 402 Database (Management and provision of stored items) 500 Deposit receiving process 501 Same as above Input of consignment information 502 Same as above, courier delivery 503 Same Receipt and Inspection 504 Barcode Record Management 505 Same Inspection and photography 510 Storage process 520 Continuous storage process 530 Maintenance Process 531 Same cleaning 532 Maintenance process 540 Desired confirmation process (Sales desire confirmation process, Desired sale?) 550 Provision Management Process (Sales Management Process) 560 Shipping Process 561 Same Sales Completed? 562 Same as above Storage period expired 5400 Request confirmation process (Rental request confirmation process, rental request?) 5500 Provision management process (rental management process, rental listing) 5610 Same rental agreement

Claims

1. a deposit record unit for recording information about the deposited items; a provision information acquisition unit that acquires provision information for requesting provision of the deposited item to a third party; a desired item management unit that manages the entrusted items for which the desired item information has been acquired as desired items; A deposit management device comprising:

2. The deposited items are items to be cleaned, The stored item recording unit records material information and / or inspection information required for cleaning the stored item, The offered product management unit identifies the material information and / or inspection information required for the cleaning in the deposited product recording unit as product information and / or used product information of the deposited product. The device for managing items stored according to claim 1.

3. The deposit item recording unit a customer record unit for recording customer information; an order recording unit that records the provision information of the deposited items; and a deposit management control unit that manages the deposit from receipt to shipment based on information from the deposit record unit; a deposit item provision information control unit that manages provision of the deposit items based on the product information specified by the provision request management unit; 2. The deposit management device according to claim 1, further comprising:

4. The stored item management device; One or more trustee terminals capable of communicating with the deposit management device; a providing device that can communicate with the deposited item management device and manages the provision of the deposited item to the recipient based on information from a desired item management unit of the deposited item management device; 2. A system for managing and providing items using the device for managing items according to claim 1.

5. a deposit receiving step of receiving and inspecting the deposit from the consignor and recording information about the deposit in the deposit recording unit; a storage step of storing the deposited goods until the shipping date; a maintenance step of maintaining the deposited items during the storage step; a request confirmation step of recording the storage period and the requested provision information of the deposited items in the requested provision information acquisition unit; a supply management step of managing the entrusted item as a desired item during the storage step; a shipping step of shipping the entrusted goods to the recipient when the provision of the desired goods is established, and to the entrustor when the storage period has expired; 5. A method for managing and providing items using the system for managing and providing items according to claim 4.

6. 6. A method for managing and providing items stored as described in claim 5, further comprising a continuing storage step of extending the storage period when a request for an extension of the storage period for the items is received from the entrustor during the storage step.

Images