Smart travel service method, device, storage medium, and server

By generating and managing travel project information, using server-side technology to create and manage travel groups, and providing personalized tour guide services, it solves the problem that existing travel service methods are difficult to meet personalized needs, achieves high-quality and efficient travel services, and protects privacy through encrypted communications.

JP2025509942AActive Publication Date: 2025-04-11CLOUD TRAVEL (BEIJING) TECH CO LTD
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Patent Information

Application Number
JP2024556099
Authority / Receiving Office
JP · JP
Patent Type
Applications
Current Assignee / Owner
Priority Date
2022-03-22
Filing Date
2023-02-27
Publication Date
2025-04-11
Estimated Expiration
2043-02-27

AI Technical Summary

Technical Problem

Existing travel service methods are difficult to meet personalized needs, especially for tourists with special needs, such as people with disabilities and foreign tourists, providing high-quality services. At the same time, there are management difficulties and potential conflicts in traditional travel methods.

Method used

By generating and managing travel project information, including information about tour guides and tourists, creating and managing travel groups with server-side technology, providing personalized tour guide services, and ensuring the privacy and security of tourists and tour guides through encrypted communications.

Benefits of technology

It achieves the satisfaction of personalized travel needs, improves the quality and efficiency of travel services, reduces management difficulties and potential conflicts, and protects the privacy of tourists and tour guides through encrypted communications.

✦ Generated by Eureka AI based on patent content.

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Abstract

The present invention discloses a smart travel service method, device, storage medium, and server. On the one hand, the method includes at least one travel item information including tour guide item information and traveler item information. and generating at least one tour guide item information and traveler item information. a step of transmitting the information to an art guide device side and a traveler device side; The tour guide group participation information transmitted and the traveler group participation information transmitted from the traveler device receiving group participation information including information; and based on the group participation information, and generating group-created information of travel item information. The present invention includes modules that correspond to various tour guide and tourist personalization steps. This will enable us to meet the needs of our customers and improve the quality of our tour guide services and the travel experience of our customers. Cut.
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Description

[Technical field]

[0001] The present invention relates to the technical field of data processing systems or methods for industry and management, in particular The present invention relates to a smart travel service method, device, storage medium, and server. [Background technology]

[0002] As people's living standards and cultural sophistication improve, personal travel demand, service quality, Cultural demand is also increasing. Currently, existing offline travel methods mainly involve travel expenses. The store or tour guide will set up a travel group to the destination scenic spot, and the traveler will directly Tour guides then guide tourists offline. With the development and application of computer technology, online group initiation and group participation modes have also appeared. Travel agencies and tour guides can share group start information through an integrated platform. Upload, travelers select and join groups through the platform, and groups create After the trip is completed, it is common for travelers to travel together offline. Tourists must be supervised and guided by the authorities, limiting their freedom of movement. Travel agents need to pay attention to each traveler at all times during the tour, so management and support are essential. It is difficult to provide services, the number of people that can be accommodated is limited, and tourists tend to gather in large numbers at the site. There may be various conflicts. There is also a method, that is, after tourists install the APP and enter certain scenic spots, The coordinates of the pilgrims can trigger the APP to play introductory information about the scenic spots, and tourists can You can scan QR codes on-site to get information about scenic spots, but this has significant limitations. do. Summary of the Invention [Problem to be solved by the invention]

[0003] The technical problem that the present invention aims to solve is to overcome the shortcomings of the prior art and to It can improve the quality of travel services by combining the personal needs of travelers, In addition, when tour guides are inadequate, the tours are not suitable for a wide range of travelers, including those with disabilities and foreigners. Smart travel service method, device, storage medium, and equipment that meets the needs for high-quality services The purpose of this project is to provide [Means for solving the problem]

[0004] The technical solution of the present invention is described in detail below.

[0005] In a first aspect, the present invention provides a method for producing a composition comprising the steps of: A process for generating at least one travel item information including tour guide item information and traveler item information. Tep and The tour guide item information and the traveler item information are respectively stored in the tour guide device and the traveler device. transmitting the The tour guide group participation information transmitted from the tour guide device side and the tour guide group participation information transmitted from the traveler device side receiving group participation information including traveler group participation information transmitted from the A step of generating group creation information of the corresponding travel item information based on the group participation information. and a smart travel service method including:

[0006] Furthermore, in the above method, When generating target group creation information, the tour guide device generated based on the target group's created information, or generated by the server side based on the target group's created information acquiring commentary information generated in accordance with the The method further includes a step of transmitting the commentary information to the traveler device.

[0007] In the above method, the travel item information includes, but is not limited to, travel group information. In one embodiment of the method for generating travel item information, the travel item information is A plurality of travel item information items are generated according to the group start time, for example, For one scenic spot, multiple travel item information is set at different times in one day.

[0008] The tour guide item information is displayed on the tour guide device side among the travel item information. Information, according to actual needs, scenic spots, group start time, number of tour guides required, Tour guide details such as estimated service time, guided tour fee amount, and whether or not a site visit is required The traveler item information may include requirements for the ID of the traveler. The information displayed on the user's device can be changed according to actual needs, such as scenic spot introductions, group start times, The information may include an introduction of the tour guide, an estimated travel time, and a fee for the tour. The guide group participation information is the registration information of the tour guide. The step of acquiring the commentary information is performed by the tour guide device side. Any explanatory materials and / or tour guide devices created and uploaded prior to the group start time This includes explanatory materials generated and uploaded by the device after the group start time. Instructional materials include, but are not limited to, pictures, text, audio, and video. The video includes video images, AR videos, and VR videos. Preferably, the transmission of the commentary information to the traveler device is performed by one of the information The information is transmitted via a one-way transmission channel, and the traveler's device can only receive the explanatory information.

[0009] Furthermore, in the above method, the step of generating at least one piece of travel item information includes: receiving group start application information transmitted from the tour guide device side; generating at least one travel item information based on the group start application information; fruit, The group start application information is generated by each traveler device when generating the target group creation information. Includes explanatory fee estimates for calculating minutes.

[0010] Furthermore, in the above method, when generating the target group creation information, the interaction information The interaction information is transmitted to the tour guide device side and the traveler device side. Thus, the interaction information is generated based on the target group's created information. This includes, but is not limited to, clip art, text, audio, and video. enables real-time interaction between travelers and tour guides.

[0011] Furthermore, in the above method, the explanation information is transmitted to the target group by the tour guide device. Generated based on the creation information, receiving explanatory materials transmitted from the tour guide device; storing the explanatory material; receiving an editing command sent from the tour guide device; editing commentary material based on a time axis in accordance with the editing command to obtain commentary information; Includes.

[0012] Here, the explanatory materials include, but are not limited to, pictures, text, audio, and video. The step of editing based on the time axis is carried out at the time of transmission operation for each explanatory material. In this case, the explanation information is set to the transmission operation execution time. This is a collection of explanatory materials. Based on the guide's experience and big data on travelers and scenic spots from the server side, We will compile explanatory materials that introduce each tourist spot at different times and provide the above explanatory information. After obtaining the information, the information can be transmitted to the traveler's device at the destination through the server, and the tour - Guides do not need to repeat explanations of the same scenic spots to each tourist, This allows for real-time interaction with the server. This will improve the efficiency of the service and allow local tourists to receive on-site services from tour guides. Experience tour guide-like commentary to enhance your travel experience. do.

[0013] Furthermore, in the above method, the step of receiving group participation information includes: Multiple tours, which are tour guide group participation information transmitted from multiple tour guide devices Receiving guide group participation information; According to preset conditions, a target tour is selected from the plurality of tour guide group participation information. - determining guide group participation information; The target tour guide group participation information and the traveler group participation information are determining the number of times ... The preset condition is: (1) The time it takes to receive information about tour guide group participation is fast. (2) The tour guide points corresponding to the tour guide group participation information are high, ID points are calculated and stored based on tour guide historical service data. , (3) The bid amount of the tour guide corresponding to the tour guide group participation information is high, and (4) Generated based on tour guide registration information corresponding to tour guide group participation information The degree of matching between tour guide tags and travel item tags generated based on travel item information is It is one of the high things.

[0014] Here, the term "early" in (1) refers to the top rankings when sorted from early to late. For example, if you need one tour guide, select the time of arrival first. If the replaced person (i.e., the first person) is adopted and two tour guides are required, The top two candidates (i.e., the first and second place) will be selected. This means sorting from highest to lowest and selecting the top one.

[0015] In addition, in the above method, group creation information of the corresponding travel item information is generated based on the group participation information. After the step of generating information, receiving evaluation information transmitted from the traveler device; A calculation is performed based on the evaluation information according to a preset calculation rule, and the tour guide device and obtaining commentary fee data for assigning commentary fees.

[0016] Linking the guide fee to traveler ratings would encourage tour guides to improve the quality of their service. thereby improving the travel experience for tourists.

[0017] In addition, in the above method, group creation information of the corresponding travel item information is generated based on the group participation information. After the step of generating information, receiving a tip request transmitted from the traveler device; Calculate the amount according to the tip request according to a preset calculation rule, and send it to the tour guide device. Obtaining tipping fee data for allocating tipping fees; A step of generating tip completion information based on the tip fee data; A step of transmitting tip completion information to the traveler device side and the tour guide device side; include.

[0018] In addition, in the above method, group creation information of the corresponding travel item information is generated based on the group participation information. After the step of generating information, The group participation information is encrypted, and the encrypted tour guide group participation information and the encrypted traveler obtaining encrypted group participation information including group participation information; Tour guide group participation information and encryption after the tour guide device and traveler device are encrypted The said code is used to connect and interact based on the later travel group participation information. The encrypted tour guide group participation information is transmitted to the traveler device side, and the encrypted traveler group participation information is transmitted to the traveler device side. and transmitting the additional information to the tour guide device side.

[0019] The encryption process mainly encrypts contact information between the tour guide and the traveler, After the encryption, the tour guide group participation information will display the tour guide's actual contact information. The encrypted travel group participation information does not display the actual contact information of the traveler. This method allows tour guides and tourists to communicate directly without going through a server. This effectively prevents unauthorized access to personal information, while protecting the privacy of tour guides and tourists. It also effectively prevents travelers from leaving the server's surveillance.

[0020] In a second aspect, the present invention provides a method for producing a composition comprising the steps of: Generate at least one travel item information including tour guide item information and traveler item information An eye information generation module; The tour guide item information and the traveler item information are respectively stored in the tour guide device and the traveler device. an item information transmission module for transmitting the item information to the other party; The tour guide group participation information transmitted from the tour guide device side and the tour guide group participation information transmitted from the traveler device side A group participation information receiving module that receives group participation information including traveler group participation information transmitted from With A group that generates group creation information for the corresponding travel item information based on the group participation information. and a production information generating module.

[0021] Furthermore, in the above device, When generating target group creation information, the tour guide device generated based on the target group's created information, or generated by the server side based on the target group's created information An explanation information acquisition module for acquiring explanation information generated by the The information processing device further includes a commentary information transmission module for transmitting the commentary information to the traveler device.

[0022] Furthermore, in the above device, when generating target group creation information, the tour guide device Interactions generated by the device side and the traveler device side based on the target group created information The system further includes an interaction information acquiring module for acquiring interaction information.

[0023] In addition, the above device cooperates with the tour guide device to generate a tour guide based on the target group's information. The commentary information generating module further includes a commentary information generating module for generating commentary information based on the commentary information. The rule is an explanatory material receiving submodule for receiving explanatory materials transmitted from the tour guide device; an explanatory material storage submodule for storing explanatory materials; an editing command receiving submodule for receiving an editing command transmitted from the tour guide device; According to the editing command, the explanatory material is edited based on the time axis, and an editing submodule is generated to obtain explanatory information. The present invention further includes a module.

[0024] Furthermore, in the above device, the group participation information receiving module includes: Multiple tours, which are tour guide group participation information transmitted from multiple tour guide devices a group participation information receiving submodule for receiving guide group participation information; According to preset conditions, a target tour is selected from the plurality of tour guide group participation information. a group participation information calculation submodule for determining guide group participation information; The target tour guide group participation information and the traveler group participation information are and a group participation information determination submodule for determining the group participation information as the group participation information; The preset condition is: (1) The time it takes to receive information about tour guide group participation is fast. (2) The tour guide points corresponding to the tour guide group participation information are high, ID points are calculated and stored based on tour guide historical service data. , (3) The bid amount of the tour guide corresponding to the tour guide group participation information is high, and (4) Generated based on tour guide registration information corresponding to tour guide group participation information The degree of matching between tour guide tags and travel item tags generated based on travel item information is It is one of the high things.

[0025] Furthermore, in the above device, Based on the group participation information, group creation information for the corresponding travel item information is generated, and then the traveler an evaluation information receiving module that receives evaluation information transmitted from the device side; A calculation is performed based on the evaluation information according to a preset calculation rule, and the tour guide device a commentary fee generation module for obtaining commentary fee data for assigning commentary fees; include.

[0026] Furthermore, in the above device, Based on the group participation information, group creation information for the corresponding travel item information is generated, and then the traveler A tipping request receiving module that receives a tipping request transmitted from the device; Calculate the amount according to the tip request according to a preset calculation rule, and send it to the tour guide device. A tipping fee generation module for obtaining tipping fee data for allocating tipping fees; A tipping information generation module that generates tipping completion information based on the tipping fee data; A tipping information transmission module that transmits tipping completion information to the traveler device and the tour guide device. The present invention further includes a

[0027] Furthermore, in the above device, After generating group creation information for the travel item information corresponding to the group participation information, the group participation information is encrypted. The encrypted tour guide group participation information and the encrypted traveler group participation information are then encrypted. an encryption processing module for obtaining encryption group participation information; Tour guide group participation information and encryption after the tour guide device and traveler device are encrypted The said code is used to connect and interact based on the later travel group participation information. The encrypted tour guide group participation information is transmitted to the traveler device side, and the encrypted traveler group participation information is transmitted to the traveler device side. and an encrypted information transmitting module for transmitting the additional information to the tour guide device side. In a third aspect, the present invention also provides a method for implementing a method for detecting a plurality of stimuli, comprising the steps of: A computer-readable storage medium having a computer program for implementing the method stored therein. Provide a storage medium.

[0028] In a fourth aspect, the present invention also provides a method for detecting a temperature and humidity in a wireless communication system, the method comprising: a computer program stored in a storage medium, the computer program A smart travel device that, when operated by a processor, realizes any of the methods described above. Provides a server for services. Effect of the Invention

[0029] Compared with the prior art, the present invention has the following beneficial effects:

[0030] 1. Tourists gather in groups to find tour guides, and tour guides gather in groups to find tourists. Unlike traditional methods that require creating a group to find, the present invention uses the server side Travel items are generated by the server administrator or by the server administrator. It can also be generated automatically according to a pre-set program in the scenic spot. Choose from a variety of tour guides, destinations, times of the day, and special groups. Tour guides can meet the individual needs of travelers. You will no longer need to participate in the service items (e.g., advance tickets, meals, transportation, etc.) This allows tour guides to focus solely on their work, making better use of their human resources, reducing their physical and financial burden, This will lead to increased employment. In addition, travelers will feel more comfortable and enjoy the high quality service provided by travel guides. This service is available at a low price. Tour guides must register online to start guide services. The need for participation also makes it easier to standardize the management of tour guide teams. The server transmits the explanation information to the traveler's device through the tour guide device. Therefore, travelers only need to register online for their specific travel items for the required period, and Therefore, it is difficult and expensive for tourists to find a good tour guide while traveling. to resolve the issue.

[0031] 2. During the travel service process, explanatory information is sent one-way to the traveler's device, and the traveler The only thing they can do is receive the information. The server is used to communicate between the tour guide and the traveler. Since the only interaction information available is the interaction information, Guide interactions may interfere with other travelers' ability to obtain commentary information or disrupt the tour process. For example, two channels, an explanation channel and an interaction channel, The commentary channel receives and displays only commentary information, and the interactive The interaction channel transmits interaction information from the tour guide device and the traveler device. Some travelers who have questions during the tour can use the interactive Some people consult with the tour guide on the interactive channel, but others do not have questions and just go on the tour based on the information provided. Other travelers who continue arranging are not affected.

[0032] 3. The tour guide device and the traveler device do not interact directly with each other. By interacting with the server, contactless services can be realized. It is not necessary to go to the site, and commentary services can be provided by sending commentary information through the server. Both tour guides and tourists must take care of their own safety (personal conflicts, harassment, spread of disease, etc.) The traveler can receive explanations through the travel device and reduce the occurrence of disputes. You can follow the information and enjoy the tour. Compared to the local explanations by the tour guide, you can hear it more clearly. The scenery is more clearly detailed and the multimedia information makes the commentary more interesting. It will be interesting. You can also interact with the tour guide in real time during the tour. This allows travelers to have someone accompany them on their trip, improving their travel experience. The tour guide device side and the traveler device side interact with the server side, respectively. tion, effectively regulate the behavior of tour guides and tourists, and make bad tour guides aware of the wrong It is effective in spreading cultural concepts, distorting historical knowledge, and forcing tourists to consume. to prevent tourists from taking illegal tours and provide better tour guide services to tourists. It also prevents other stubborn market ills, such as being deceived by art guides and unscrupulous tour guides. If a criminal investigation occurs, the interaction data stored on the server can also be used as evidence. do.

[0033] 4. Both the tour guide device and the traveler device interact through the server. This allows various travelers to read the information at their own pace and follow the information that is read to them. It is also convenient to accommodate the personalized travel of various travelers, such as sightseeing by This allows for a high degree of freedom, avoids crowds, and ensures convenience, hygiene, and safety. do.

[0034] 5. When calculating the quoted price data, the traveler's evaluation information and the quoted price are associated, and This will also add tipping fee data. Tour guides earn a low income because their explanation fees are low. Freed from the dilemma of having to rely on shopping rebates to increase your income, By incorporating more information on Chinese history and culture, we can improve the professional quality and provide a better experience to tourists. This allows users to enjoy a better travel experience. Commentary fees and tip fees are determined by the server. The calculation is done by a third party, not a direct exchange between the traveler's device and the tour guide's device. As payments are made through a credit card, fees are easier to monitor and easier for governments to tax. [Brief description of the drawings]

[0035] [Figure 1] FIG. 2 is a schematic diagram of an interaction scheme between a server side, a tour guide equipment side, and a traveler equipment side. [Diagram 2] FIG. 1 is a schematic diagram of a smart travel service method according to a first embodiment. [Diagram 3] FIG. 11 is an overall schematic diagram of the smart travel service method according to the first embodiment when an explanation step is added. [Figure 4] FIG. 11 is a schematic diagram of the framework of a smart travel service device according to the second embodiment. [Diagram 5] FIG. 11 is a schematic diagram of a smart travel service device according to a second embodiment when a module related to explanations is added to the framework of the smart travel service device according to the second embodiment. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

[0036] In order to facilitate understanding of the present invention, the present invention will now be described with reference to preferred specific examples. The technical proposal will be interpreted and explained in detail.

[0037] As shown in FIG. 1, the implementation method of the smart travel service according to the present invention includes a server side, a tour Based on the framework of the guide device side and the traveler device side, Implemented through interactions with the server side and between the traveler side and the server side. will be done. Example 1

[0038] Referring to FIG. 2, in a first embodiment of a smart travel service method, the method includes the following steps: Includes groups S1 to S4.

[0039] S1: Generate at least one travel item information including tour guide item information and traveler item information do.

[0040] Specifically, the contents of the travel item information include scenic spot introductions, group start times, tour durations, tour -Guide features, etc. may include, but are not limited to: tour guide The item information is information to be displayed on the tour guide device side among the travel item information, Location, group start time, number of tour guides required, estimated service time, amount of guided tour fee, This may include requirements for the tour guide, such as style, whether or not you need to go to the site, etc. However, the traveler item information is not limited to the above. This information is displayed on the pilgrim's device, and includes information on scenic spots, group start time, number of tour guides, and recommendations. Fixed travel time, amount of guided tour fee, payment method for guided tour fee, such as lump sum payment or discounted payment, etc. The discount payment may include purchasing a discount card and paying with the discount card. Discount cards can be named according to the features of the product, for example, listening cards, The discount cards can be named as “discount cards.” The conditions of use may be limited, such as being available only in a few scenic spots.

[0041] S2: Tour guide item information and traveler item information are respectively stored on the tour guide device and the travel The received signal is transmitted to the user's device.

[0042] Specifically, the tour guide device and the traveler device are mobile internet communication devices. and receiving tour guide item information and travel item information, respectively, and Travel group participation information and business group participation information may be input separately.

[0043] S3: The tour guide group participation information transmitted from the tour guide device and the traveler device The group participation information including the traveler group participation information transmitted from the device side is received.

[0044] Specifically, the tour guide group participation information may be registration information of the tour guide. The tour guide registration information will be matched with training information from the Cultural Tourism Management Department. Tour guides for authenticating tour guide identity certificates and practice certificates The travel group participation information may be traveler registration information. The traveler registration information includes payment completion information for the tour fee.

[0045] S4: Generate group creation information for the corresponding travel item information based on the group participation information. do.

[0046] After step S4 in the first embodiment, the method further includes the following step S5.

[0047] S5: When generating target group creation information, the tour guide device The explanatory information generated based on the information created by the online group is obtained.

[0048] Specifically, the step of acquiring the commentary information includes acquiring the commentary information from the tour guide device. Any explanatory materials and / or tour guide equipment created and uploaded prior to the start time This includes explanatory materials created and uploaded after the group start time. Materials include, but are not limited to, pictures, text, audio, and video. The video includes video images, AR videos, VR videos, and the like.

[0049] The commentary information is generated by the tour guide device and then directly transmitted to the tour guide device. The information may be transmitted to the server side by the administrator of the server side, or may be transmitted to the administrator of the server side and then processed by the administrator. The tour guide's registered account is then uploaded to the server's corresponding storage space. Alternatively, the commentary information may be generated by a server-side administrator. It is generated based on the information.

[0050] S6: The commentary information is transmitted to the traveler's device.

[0051] Specifically, the commentary information is transmitted to the traveler's device through a one-way information transmission channel. A separate commentary channel is provided on the traveler device to receive commentary information. However, no information is transmitted on that channel. This has the advantage that sightseeing routes within the scenic area are shown and tourists can be guided in their visit. During the tour, explanations of the scenic spots (e.g. audio, picture, text, video) are provided. , information with VR and AR scenes) will be provided.

[0052] A specific method for generating at least one piece of travel item information, which is step S1 of the first embodiment An example of such method steps is shown below.

[0053] Generate multiple travel item information for one scenic spot. The travel item information includes the group start time, Includes multiple travel item information for travelers to choose from, depending on the group start time Travel item information (group batch establishment) may be generated in bulk. All travel item information within a preset time range for a scenic spot is generated once. may be made.

[0054] Specific implementation of generating at least one travel item information in step S1 of embodiment 1 An example of the method steps is shown below.

[0055] S11: Group start application information transmitted from the tour guide device is received.

[0056] S12: At least one piece of travel item information is generated based on the group start application information.

[0057] The group start application information is the latest information on each traveler device when generating the target group creation information. The target group generated information includes an explanatory fee guide for calculating the final pro rata amount. Includes the number on the device side.

[0058] If step S11 is present, the traveler item information includes the maximum apportionment amount of the guide fee. In this case, the traveler group participation information may be the traveler's registration information, The registration information includes payment completion information of the highest apportioned amount of the explanation fee.

[0059] If step S11 is present and target group creation information is generated, the final apportionment amount information The method further includes a step of transmitting the final apportioned amount information to the traveler device. The refund amount is calculated by the server. The amount that exceeds the discount will be divided by the number of travelers on the travel device and the result will be rounded up or down to the nearest integer to determine the refund amount. The amount is used to allocate the final pro rata amount to the traveler device.

[0060] The benefits of this specific implementation step are: Tour guides can Apply for registration, set your own labor cost estimate, then travelers register, and finally, depending on the number of registered people, This is called a sharing model, and the cost of the tour guide is shared. The purpose of the downgrade can be achieved.

[0061] In step S3 of the first embodiment, multiple tour guides join the group, but one or more If you need to select a tour guide, please contact us to receive the group participation information. An example of the method steps is as follows.

[0062] S31: Multiple tour guide group participation information transmitted from multiple tour guide devices Receive tour guide group participation information.

[0063] S32: According to a preset condition, a target is selected from the plurality of tour guide group participation information. Determine tour guide group participation information.

[0064] S33: The target tour guide group participation information and the traveler group participation information are This will be determined as physical participation information.

[0065] In the above step S32, the preset condition is one of the following (1) to (4): It is one of the following:

[0066] (1) The reception time for tour guide group participation information is fast. Specifically, multiple tours Guide group participation information is sorted by the time of receipt, and the tour guide with the earliest receipt time The tour guide or guides with the earliest registration time will be selected.

[0067] (2) Based on tour guide historical service data corresponding to tour guide group participation information Specifically, the tour guide points calculated and stored based on the tour guide history are high. History data includes the evaluation of the tour guide, the number of tips given to the tour guide, and the tipping amount. , the number of times they receive tour guide services, the range of scenic spots, and interactions with tourists. The participation information of multiple tour guide groups may include the frequency of tour guide points. The tour guides are sorted in descending order and the tour guide or guides with the highest points are selected.

[0068] (3) The bid amount of the tour guide corresponding to the tour guide group participation information is high. Specifically, , a bid amount may be set for the tour guide item information, and the tour guide group participation information may be The bid amount paid by the tour guide is included, and the participation information of multiple tour guide groups is The bids are sorted in descending order and the tour guide or guides with the highest bids are selected.

[0069] (4) Generated based on tour guide registration information corresponding to tour guide group participation information The degree of matching between tour guide tags and travel item tags generated based on travel item information is expensive.

[0070] Specifically, the tour guide registration information includes name, gender, age, commentary style, and commentary characteristics. , level of tour guide, language used in tour guide commentary, tour guide services The scope of scenic spots that can be provided with the guide, the scope of the guide's duration, and the guide's fee. The tour guide generated based on the registered information may include the range of the tour that can be used. Tags are scenic spot range tags (Province or region A, Province or region B, Province or region C, etc.), gender tags ( Male, Female), Work Experience Range Tag (1-5 years, 6-10 years, 11-15 years) Range, etc.), duration tag (1-2 hours, 3-4 hours, 5-6 hours, etc.), fee for explanation Tags (range of 300-500 yuan, range of 501-800 yuan, etc.), explanation style tags ( (e.g. cute and cheerful, humorous, neat and serious, etc.), explanatory features The travel item information includes tags (political commentary, revolutionary history, etc.). M, duration of explanation, tour guide gender, tour guide experience, tour guide age, tour - The style of the guide, the characteristics of the tour guide's explanation, the fee for the explanation, etc. The travel item tags generated based on the travel item information are scenic spot name tags (B scenic spot), gender tags, Tag (female), Job experience range tag (10 years), Explanation style tag (neat and serious style) ), commentary features (revolutionary history), commentary time (2 hours), commentary fee (500 yuan). When matching tour guide tags with travel item tags, the travel items included in the tour guide tag The more line item tags there are, the higher the matching degree. The results are sorted in descending order of matching degree, and the one or more people with the highest matching degree are selected. An art guide is selected.

[0071] The commentary information described in step S5 of the first embodiment is sent to the target group by the tour guide device. An example of steps of a specific implementation method that is generated based on body creation information is shown below.

[0072] T1: Receives explanatory materials transmitted from the tour guide device.

[0073] Specifically, the explanatory materials may generally be pictures, text, audio, video, etc. is transmitted to the server side by the tour guide device side.

[0074] T2. Memorize explanatory materials.

[0075] T3. Receive editing commands sent from the tour guide device. Specifically, the editing command is for editing the explanatory material stored on the server side online. That is why.

[0076] T4. According to the editing command, the explanatory material is edited based on the time axis to obtain explanatory information.

[0077] Specifically, the transmission operation execution time may be set for each explanatory material in chronological order. The information is a set of explanatory materials with a transmission action execution time. The explanatory information obtained is linked to the target organization's created information, and is updated after the organization is started or after the organization is established. Within the preset time before the start, the server side edits the sending operation execution time according to the edited sending operation execution time. The data is then sent one by one to the traveler's device.

[0078] An example of the steps performed after step S5 in the first embodiment is shown below.

[0079] S51: When generating target group generated information, the tour guide device and the traveler device Acquire interaction information generated by the device based on information created by the target organization do.

[0080] Specifically, the traveler's device generates interaction information and transmits it to the server. or received by the server but generated and sent by the tour guide device A separate interaction channel is set up to receive and display interaction information Similarly, the tour guide device generates interaction information and transmits it to the server. The server side sends the data, or the data received by the server side is generated and sent by the traveler device side. A separate interaction channel is established to receive and display the interaction information generated by the In the above step S51, both the tour guide and the traveler can select the It can generate and send, and receive and display, interactive information. The information content may include, but is not limited to, pictures, text, audio, and video. There may be multiple channels, such as a map channel and a shopping channel. These channels are displayed in parallel to the explanation channel and the interaction channel. The display method may be similar.

[0081] S52: Match the contents of the acquired interaction information with the keyword library. For the information marked with a consultation mark in the acquired interaction information, The keyword library is stored in a server, and the response deadline is monitored. The consultation mark refers to a registered account, for example, @+Registration The registered account information refers to the consultation through this registered account. To+ is included in the registration information for tour guides and travelers.

[0082] S53: Matching the contents of the acquired interaction information with the keyword library If the response time exceeds a preset value, an alarm is generated for the administrator to check. If so, a reminder will be generated for the administrator to check.

[0083] S54: Receive a management command from the manager, and receive response information from the manager. Orders may include, but are not limited to, reminding, blocking, deleting, banning, and removing. The administrator is a server-side administrator who issues management instructions to the server for server execution. You can enter commands.

[0084] S55: Execute the management command, and transmit the response information from the manager to the tour guide device and the traveler device. Send it to the other side.

[0085] In the management command, the execution of the remind command will result in a reminder being sent to the corresponding registered account. Information is sent. Upon execution of the blocking command, the information is sent by the corresponding registered account. The interaction information to be deleted is not displayed. Any interaction information sent by the account will be deleted. The line adds the corresponding registered account to the blacklist and The execution of the removal command causes the reception of the interaction information transmitted by the The corresponding registered account is removed from the variable list, and the variable list is updated to include the target Members of the registered accounts corresponding to the tour guide device side and the traveler device side in the group created information To maintain.

[0086] In the above steps, the server side can detect and service as needed. Multiple target travel group creation information may be included, for example, sorted according to city or tourist destination. The server and the administrator can manually input management commands and response information. The combination of forces improves management and service efficiency.

[0087] When generating target group creation information, interaction information is obtained and the interaction The action information is generated by the tour guide device and the traveler device. Generated based on information.

[0088] An example of an implementation step that may be included after step S4 or after step S6 in the first embodiment is As shown below.

[0089] E1: Receives the evaluation information transmitted from the traveler's device.

[0090] E2: Calculate based on the evaluation information according to a preset calculation rule, and operate the tour guide system. Explanation fee data for allocating an explanation fee to the device side is obtained.

[0091] Calculating based on the evaluation information according to the preset calculation rules, and When obtaining the number of traveler device sides, an example of the implementation is as follows: Commentary fee to be paid x Allocation fee percentage corresponding to preset evaluation score x Total evaluation score 100 There is no upper limit. For example, the number of travelers on the travel device side is 57 (the number of people participating in the group is 57), The guide fee paid by the traveler is 15 yuan (15 yuan per person), and the pre-set evaluation score is The allocation fee percentage corresponding to A is α% (tour guides get α%), and the percentage of the total evaluation score is If the total score is 93 points, the percentage is 93%, then the calculation rule is 57 x 15 x The original amount is α%×93%=795.15×α%.

[0092] An example of an implementation step that may be included after step S4 in Example 1 is shown below.

[0093] P1: Receive a tip request sent from the traveler device.

[0094] P2: Calculate the tip request according to the preset calculation rules, and operate the tour guide machine Tipping fee data for allocating a tipping fee to the device is obtained.

[0095] P3: Generate tip completion information based on the tip fee data.

[0096] P4: Send tip completion information to the traveler device and the tour guide device. In the above steps, the server side proactively sends information requesting tipping to the traveler device. When the traveler device receives information requesting a tip, the traveler device requests a tip. In response to the information, the server sends a tipping request to the traveler device. A module for sending tips is installed, and travelers can send tips directly via the tipping request module. A tip request may be sent to the server side voluntarily.

[0097] An example of an implementation step that may be included after step S4 in Example 1 is shown below.

[0098] M1: Encrypt the group participation information, and then send the encrypted tour guide group participation information and the encrypted Encrypted group participation information including traveler group participation information is obtained.

[0099] The encryption process mainly encrypts contact information between the tour guide and the traveler, After the encryption, the tour guide group participation information will display the tour guide's actual contact information. The encrypted travel group participation information does not display the actual contact information of the traveler. Preferably, the encryption process is performed on information related to the tipping process, information on personal registration, etc. , geographical information of the location, communication information between the tour guide device and the traveler device. This also includes encryption processing of other information such as the above.

[0100] M2: Tour guide group participation information encrypted by the tour guide device and the traveler device Based on the encrypted travel group participation information, the connection will be established and interactions will be carried out. The encrypted tour guide group participation information is transmitted to the traveler device side, and the encrypted traveler Group participation information is transmitted to the tour guide device.

[0101] An example of implementation steps that may be included after step S6 in Example 1 is shown below.

[0102] N1: Obtain location information from the traveler's device.

[0103] N2: The location information of the traveler's device is transmitted to the tour guide device.

[0104] N3: Receive a communication request sent from the tour guide device side, and the communication request is Point the traveller at the device.

[0105] N4: A communication request is sent to the target traveler's device.

[0106] N5: If the target traveler's device agrees to communication, the target traveler's device and the tour Enable the guide device for communication.

[0107] The location information is GPS coordinate information, and the tour guide can It will be possible to turn on the one-way feature to contact travelers. An embodiment in which the commentary information described in step S6 of the first embodiment is transmitted to the traveler's device is shown below. can be.

[0108] Obtain location information from the traveler's device, In combination with the location information, the first commentary information or the second commentary information is sent according to the preset transmission rules. The first commentary information is transmitted to the target device by the current tour guide device. The second commentary information is generated based on the tour guide device of the past time. The target organization creates the target ID based on the information generated by the target organization.

[0109] For example, a preset transmission rule is to transmit first commentary information and obtain certain location information. Then, the second commentary information is transmitted, and when the transmission of the second commentary information is completed, the transmission of the first commentary information is stopped. The tour guide device may upload explanatory information (first explanatory information). The server then uploads the information to the traveler's device, but the traveler's device does not need to provide any explanation. For example, the coordinates of the location of the traveler's device are used as a reference. When the tour guide device obtains the tour information, the tour guide device uploads the tour information stored on the server side. The commentary information (second commentary information) related to the scenic spot that has been loaded is transmitted to the traveler's device. This scenic spot commentary information has priority transmission rights when location information is triggered, and - The explanatory information (first explanatory information) uploaded by the guide at this time will be delayed. For example, the preset transmission rule is to transmit second commentary information and obtain certain location information. The location information is sent to the tour guide device, and the first solution sent from the tour guide device is If the first commentary information is acquired, the first commentary information is transmitted. If the first commentary information is not acquired, the second commentary information is transmitted. 2. It may be possible to continue transmitting commentary information. Example 2

[0110] Referring to FIG. 3, in a second embodiment of the smart travel service device, the device comprises: Generate at least one travel item information including tour guide item information and traveler item information An eye information generation module; The tour guide item information and the traveler item information are respectively stored in the tour guide device and the traveler device. an item information transmission module for transmitting the item information to the other party; The tour guide group participation information transmitted from the tour guide device side and the tour guide group participation information transmitted from the traveler device side a group participation information receiving module including traveler group participation information transmitted from the A group that generates group creation information for the corresponding travel item information based on the group participation information. A production information generation module; When generating target group creation information, the tour guide device a commentary information acquisition module for acquiring commentary information generated based on body creation information; and a commentary information transmission module that transmits the commentary information to the traveler device.

[0111] The group participation information receiving module of the second embodiment is Multiple tours, which are tour guide group participation information transmitted from multiple tour guide devices a group participation information receiving submodule for receiving guide group participation information; According to preset conditions, a target tour is selected from the plurality of tour guide group participation information. a group participation information calculation submodule for determining guide group participation information; The target tour guide group participation information and the traveler group participation information are and a group participation information determination submodule for determining the group participation information as the group participation information; The preset condition is: (1) The time it takes to receive information about tour guide group participation is fast. (2) Calculated and stored based on the tour guide's historical service data, Tour guide points corresponding to group participation information are high, (3) The bid amount of the tour guide corresponding to the tour guide group participation information is high, and (4) Generated based on tour guide registration information corresponding to tour guide group participation information The degree of matching between tour guide tags and travel item tags generated based on travel item information is It is one of the high things.

[0112] In the second embodiment, the tour guide device cooperates with the tour guide device to provide commentary information based on information created by the target group. The commentary information generating module may further include a commentary information generating module for generating a commentary information Specifically, an explanatory material receiving submodule for receiving explanatory materials transmitted from the tour guide device; an explanatory material storage submodule for storing explanatory materials; an editing command receiving submodule for receiving an editing command transmitted from the tour guide device; According to the editing command, the explanatory material is edited based on the time axis, and an editing submodule is generated to obtain explanatory information. and The explanatory material transmitted from the tour guide device is generated on the tour guide device side and The tour guide device includes a functional module for receiving, editing, and creating explanatory materials. However, it may include only a functional module for uploading explanatory materials. The explanation material is specific to the tour guide equipment, such as the shooting module, recording module, recording module, clip module, audio and video file storage module, etc. The data is generated or stored as follows.

[0113] In the second embodiment, when generating target group creation information, the tour guide device and the travel The interaction information generated by the user's device based on the target group's created information is The communication device may further include an interaction information acquisition module for acquiring the interaction information.

[0114] Example 2 is Based on the group participation information, group creation information for the corresponding travel item information is generated, and then the traveler an evaluation information receiving module that receives evaluation information transmitted from the device side; A calculation is performed based on the evaluation information according to a preset calculation rule, and the tour guide device a commentary fee generation module for obtaining commentary fee data for assigning commentary fees; It may include.

[0115] Example 2 is Based on the group participation information, group creation information for the corresponding travel item information is generated, and then the traveler A tipping request receiving module that receives a tipping request transmitted from the device; Calculate the amount according to the tip request according to a preset calculation rule, and send it to the tour guide device. A tipping rate generator used to obtain tipping rate data for allocating tipping rates A module, A tipping information generation module that generates tipping completion information based on the tipping fee data; A tipping information transmission module that transmits tipping completion information to the traveler device and the tour guide device. The device may further include a controller.

[0116] Example 2 is After generating group creation information of the corresponding travel item information based on the group participation information, The participation information is encrypted, and the tour guide group participation information and the traveler group participation information after encryption are encrypted. a cryptographic processing module that obtains cryptographic community participation information, including but not limited to cryptographic community participation information; , Tour guide group participation information and encryption after the tour guide device and traveler device are encrypted The said code is used to connect and interact based on the later travel group participation information. The encrypted tour guide group participation information is transmitted to the traveler device side, and the encrypted traveler group participation information is transmitted to the traveler device side. An encrypted information transmission module for transmitting the additional information to the tour guide device side. good. Example 3

[0117] In a third embodiment of the computer-readable storage medium, the computer-readable The storage medium includes a computer program that is operated by a processor to implement the method according to the first embodiment. The data program is stored in the memory. Example 4

[0118] In a fourth embodiment of the smart travel service server, the server comprises a communication interface and a processor, a storage medium, and a computer program stored in the storage medium. The computer program, when run by a processor, comprises the steps of: Realize the method.

[0119] Although the inventive concept has been described in detail herein using specific examples, the above examples are not intended to limit the scope of the present invention. The following are only some examples, not all examples, to help understand the core idea of ​​the present invention. However, it is only used for the purpose of the present invention. Others obtained by making obvious changes, equivalent substitutions or other improvements without the need for labor All the embodiments should be included in the protection scope of the present invention. [Industrial Applicability]

[0120] The smart travel service method according to the present invention includes a server side, a tour guide device side, and a traveler side. Based on the device-side framework, the interaction between the tour guide device and the traveler device is This is achieved through the application and interaction between the traveler device and the server.

Claims

1. A smart travel service method, comprising: On the server side, A process for generating at least one travel item information including tour guide item information and traveler item information. Tep and The tour guide item information and the traveler item information are respectively stored in the tour guide device and the traveler device. transmitting the The tour guide group participation information transmitted from the tour guide device side and the tour guide group participation information transmitted from the traveler device side receiving group participation information including traveler group participation information transmitted from the A step of generating group creation information of the corresponding travel item information based on the group participation information. A smart travel service method comprising:

2. When generating target group creation information, the tour guide device generated based on the target group's created information, or generated by the server side based on the target group's created information acquiring commentary information generated in accordance with the and transmitting the commentary information to the traveler device. The method according to claim 1.

3. The step of generating at least one piece of travel item information includes: receiving group start application information transmitted from the tour guide device side; generating at least one travel item information based on the group start application information; fruit, The group start application information is generated by each traveler device when generating the target group creation information.

3. The method according to claim 1, further comprising a guide to fees for calculating the portion of the fee. Law.

4. When generating target group creation information, the tour guide device side and the traveler device side and acquiring interaction information generated based on the target group creation information. The method according to claim 2, further comprising:

5. The commentary information is generated by the tour guide device based on the target group's generated information. R, receiving explanatory materials transmitted from the tour guide device; storing the explanatory material; receiving an editing command sent from the tour guide device; editing commentary material based on a time axis in accordance with the editing command to obtain commentary information; 3. The method of claim 2, comprising:

6. The step of receiving group participation information includes: Multiple tours, which are tour guide group participation information transmitted from multiple tour guide devices Receiving guide group participation information; According to preset conditions, a target tour is selected from the plurality of tour guide group participation information. - determining guide group participation information; The target tour guide group participation information and the traveler group participation information are determining the number of times ... The preset condition is: (1) The reception time for tour guide group participation information is fast. (2) Tour guides, which are calculated and stored based on the tour guide historical service data. Tour guide points corresponding to group participation information are high, (3) The bid amount of the tour guide corresponding to the tour guide group participation information is high; and (4) Generated based on tour guide registration information corresponding to tour guide group participation information The degree of matching between tour guide tags and travel item tags generated based on travel item information is 2. The method of claim 1, wherein the temperature is one of:

7. generating group creation information for corresponding travel item information based on group participation information; After that, receiving evaluation information transmitted from the traveler device; A calculation is performed based on the evaluation information according to a preset calculation rule, and the tour guide device and obtaining commentary fee data for assigning commentary fees. The method according to claim 1 or 2, characterized in that

8. generating group creation information for corresponding travel item information based on group participation information; After that, receiving a tip request transmitted from the traveler device; Calculate the amount according to the tip request according to a preset calculation rule, and send it to the tour guide device. Obtaining tipping fee data for allocating tipping fees; A step of generating tip completion information based on the tip fee data; A step of transmitting tip completion information to the traveler device side and the tour guide device side; 3. The method according to claim 1 or 2, comprising:

9. After generating group creation information of the corresponding travel item information based on the group participation information. 、 The group participation information is encrypted, and the encrypted tour guide group participation information and the encrypted traveler obtaining encrypted group participation information including group participation information; Tour guide group participation information and encryption after the tour guide device and traveler device are encrypted The said code is used to connect and interact based on the later travel group participation information. The encrypted tour guide group participation information is transmitted to the traveler device side, and the encrypted traveler group participation information is transmitted to the traveler device side. and transmitting the additional information to the tour guide device side. Or the method according to claim 2.

10. A smart travel service device, comprising: A term for generating at least one travel item information including tour guide item information and traveler item information. An eye information generation module; The tour guide item information and the traveler item information are respectively stored in the tour guide device and the traveler device. an item information transmission module for transmitting the item information to the other party; The tour guide group participation information transmitted from the tour guide device side and the tour guide group participation information transmitted from the traveler device side A group participation information receiving module that receives group participation information including traveler group participation information transmitted from With A group that generates group creation information for the corresponding travel item information based on the group participation information. A smart travel service device comprising:

11. When generating target group creation information, the tour guide device generated based on the target group's created information, or generated by the server side based on the target group's created information An explanation information acquisition module for acquiring explanation information generated by the and a commentary information transmission module for transmitting the commentary information to the traveler device.

11. The apparatus of claim 10 .

12. A group start application information receiving mode for receiving group start application information transmitted from the tour guide device side Joules, The group start application information is generated by each traveler device when generating the target group creation information.

12. Apparatus according to claim 10 or 11, characterized in that it includes an explanatory fee schedule for calculating minute charges. 。

13. When generating target group creation information, the tour guide device side and the traveler device side The interaction information generated based on the target group's created information is acquired by 12. The device according to claim 11, further comprising a traffic information acquisition module. Place.

14. A solution that generates explanatory information based on information created by target groups in cooperation with the tour guide device The method further includes the step of generating commentary information, the commentary information generating module further comprising: an explanatory material receiving submodule for receiving explanatory materials transmitted from the tour guide device; an explanatory material storage submodule for storing explanatory materials; an editing command receiving submodule for receiving an editing command transmitted from the tour guide device; According to the editing command, the explanatory material is edited based on the time axis, and an editing submodule is generated to obtain explanatory information.

12. The apparatus of claim 11, further comprising:

15. The group participation information receiving module includes: A plurality of tour guide group participation information transmitted from a plurality of tour guide device sides A group participation information receiving submodule that receives tour guide group participation information; According to preset conditions, a target tour is selected from the plurality of tour guide group participation information. a group participation information calculation submodule for determining guide group participation information; The target tour guide group participation information and the traveler group participation information are and a group participation information determination submodule for determining the group participation information as the group participation information; The preset condition is: (1) The reception time for tour guide group participation information is fast. (2) Tour guides, which are calculated and stored based on the tour guide historical service data. Tour guide points corresponding to group participation information are high, (3) The bid amount of the tour guide corresponding to the tour guide group participation information is high; (4) Generated based on tour guide registration information corresponding to tour guide group participation information The degree of matching between tour guide tags and travel item tags generated based on travel item information is 12. The device according to claim 10 or 11, characterized in that the device has one of the following characteristics: Place.

16. Based on the group participation information, group creation information for the corresponding travel item information is generated, and then the traveler an evaluation information receiving module that receives evaluation information transmitted from the device side; A calculation is performed based on the evaluation information according to a preset calculation rule, and the tour guide device a commentary fee generation module for obtaining commentary fee data for assigning commentary fees; 12. The apparatus of claim 11 , comprising:

17. Based on the group participation information, group creation information for the corresponding travel item information is generated, and then the traveler A tipping request receiving module that receives a tipping request transmitted from the device; Calculate the amount according to the tip request according to a preset calculation rule, and send it to the tour guide device. A tipping fee generation module for obtaining tipping fee data for allocating tipping fees; A tipping information generation module that generates tipping completion information based on the tipping fee data; A tipping information transmission module that transmits tipping completion information to the traveler device and the tour guide device.

12. The apparatus of claim 11, further comprising:

18. After generating group creation information of the corresponding travel item information based on the group participation information, The participation information is encrypted, and the tour guide group participation information and the traveler group participation information after encryption are encrypted. an encryption processing module for obtaining encryption group participation information including the information; Tour guide group participation information and encryption after the tour guide device and traveler device are encrypted The said code is used to connect and interact based on the later travel group participation information. The encrypted tour guide group participation information is transmitted to the traveler device side, and the encrypted traveler group participation information is transmitted to the traveler device side. and an encrypted information transmission module for transmitting the additional information to the tour guide device side.

12. The apparatus of claim 11 .

19. A computer-implemented method for implementing the method according to any one of claims 1 to 9 when operated by a processor. A computer-readable memory having a computer program stored therein. Medium.

20. A communication interface, a processor, a storage medium, and a computer program stored in the storage medium. and a computer program, the computer program being executed by a processor. The smart travel service implements the method according to any one of claims 1 to 9. Server for service.

Citation Information

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