Task difficulty determination device and task difficulty determination method

Abstract

To provide a task difficulty determination device and a task difficulty determination method for appropriately determining the difficulty of a building management task.SOLUTION: A task difficulty determination device 1 includes a memory 12 that stores a task management database in which procedure details of a building facility management task are determined in a natural language, and a processor 11 that estimates an existence of danger in the task, necessity to make a decision, and a required time on the basis of the task management database, and determines the difficulty of the task on the basis of the estimation result.SELECTED DRAWING: Figure 1

Description

[Technical Field]

[0001] The present disclosure relates to a task difficulty determination device and a task difficulty determination method. [Background technology]

[0002] The tasks of on-site building management are not divided among workers according to level of difficulty. Even skilled workers, who have high labor costs, end up performing low-difficulty tasks, resulting in high labor costs even for low-difficulty tasks. If on-site building management tasks could be divided into levels of difficulty, it would be possible to divide the workers in charge according to the level of difficulty and reduce the burden (overtime) on skilled workers. Meanwhile, the work content is written in natural language in documents that define work procedures.

[0003] Patent Document 1 describes the quantification of document value. The attention level processing unit in Patent Document 1 uses the impact level (the degree of likelihood that the defect will have a major impact, such as causing a personal injury accident) or the detection difficulty level (the degree of likelihood that the defect will be difficult to detect) as an index, and calculates a numerical value (hereinafter referred to as "attention level") indicating the degree of necessity to refer to each document based on a set index. In addition to feature data of each document, dictionary data registered in a trending word dictionary database is used to calculate the attention level. [Prior art documents] [Patent documents]

[0004] [Patent Document 1] Japanese Patent Application Laid-Open No. 2011-008355 Summary of the Invention [Problem to be solved by the invention]

[0005] The technology described in Patent Document 1 alone is not sufficient to appropriately determine the difficulty of building management work.

[0006] Therefore, an object of the present disclosure is to provide a task difficulty determination device and a task difficulty determination method that can appropriately determine the difficulty of building management tasks. [Means for solving the problem]

[0007] The task difficulty assessment device disclosed herein includes a memory that stores a task management database in which the procedure content for tasks related to managing building facilities is defined in natural language, and a processor that estimates whether the task is dangerous, whether a decision is required, and the required time based on the task management database, and determines the task difficulty based on the results of the estimation.

[0008] The task difficulty determination method of the present disclosure includes the steps of: a processor referring to a task management database in which procedure contents for task procedures for managing building facilities are defined in natural language, and estimating whether the procedure is dangerous or not depending on whether the procedure contents contain predetermined dangerous words, and estimating whether the task is dangerous or not based on all the tasks included in the task; a processor referring to the task management database and estimating whether a procedure judgment is necessary depending on whether the procedure contents contain predetermined judgment words, and estimating whether a task judgment is necessary based on all the tasks included in the task; a processor referring to the task management database and estimating the required time for the procedure based on nouns and predicates in the procedure contents, and estimating the required time for the task based on the required times for all the tasks included in the task; a processor referring to the task management database to obtain the number of tasks for the task; and a processor determining the difficulty of the task based on whether there is danger, whether a judgment is necessary, the required time, and the number of steps. [Effects of the Invention]

[0009] According to the present disclosure, the difficulty level of building management work can be appropriately determined. [Brief explanation of the drawings]

[0010] [Figure 1] FIG. 1 is a diagram showing the configuration of a task difficulty level determination device. [Figure 2] FIG. 10 is a diagram illustrating an example of a business management database. [Figure 3] FIG. 10 is a diagram showing an example of a dangerous word list. [Figure 4] FIG. 10 is a diagram showing an example of a judgment word list. [Figure 5] FIG. 10 is a diagram showing an example of a required time list. [Figure 6] FIG. 10 is a diagram illustrating an example of a simplified task table. [Figure 7] 1 is a flowchart showing the procedure of a task difficulty level determination method. DETAILED DESCRIPTION OF THE INVENTION

[0011] Hereinafter, embodiments will be described with reference to the drawings.

[0012] 1 is a diagram showing the configuration of a task difficulty determination device 1. The task difficulty determination device 1 includes a memory 12, a processor 11, and a display device 13.

[0013] The memory 12 stores a program, a business management database, a dangerous word list, a judgment word list, and a required time list.

[0014] The work management database, as shown in Figure 2, defines the procedure content in natural language for work procedures to manage building facilities. The danger word list, as shown in Figure 3, has equipment and tools that pose a danger to workers registered as danger words. The judgment word list, as shown in Figure 4, has actions, objects, places, etc. that require judgment by workers registered as judgment words. The required time list, as shown in Figure 5, defines the required time for actions that define a set of nouns and predicates.

[0015] The processor 11 is configured to execute programs stored in the memory 12 .

[0016] The display device 13 displays a simplified task table that defines simplified tasks as shown in FIG.

[0017] FIG. 7 is a flowchart showing the procedure of the task difficulty level determination method.

[0018] In step S102, processor 11 refers to the task management database and the risky word list, and estimates whether the task is risky depending on whether the task content contains a predetermined risky word. Processor 11 adds the estimation result to the task management database as shown in Figure 2. For example, since "Install a stepladder in a safe place" in step 3 of "water meter inspection work" contains the risky word "stepladder," step 3 of "water meter inspection work" is estimated to be risky.

[0019] Processor 11 estimates whether a job is risky based on whether all procedures included in the job are risky. Specifically, processor 11 estimates that a job is risky when at least one procedure included in the job is risky. Processor 11 estimates that a job is not risky when all procedures included in the job are not risky.

[0020] In step S103, processor 11 refers to the business management database and the judgment word list and estimates whether a judgment is required for the procedure depending on whether a predetermined judgment word is included in the procedure content. For example, since "Predict whether changing the set temperature of the target area will be effective" in step 4 of "Temperature change request" includes the judgment word "predict," it is estimated that step 4 of "Temperature change request" requires a judgment.

[0021] The processor 11 adds the result of the estimation to the task management database as shown in Figure 2. The processor 11 estimates whether a task requires a judgment based on whether all procedures included in the task require a judgment. Specifically, the processor 11 estimates that a task requires a judgment when at least one procedure included in the task requires a judgment. The processor 11 estimates that a task does not require a judgment when all procedures included in the task do not require a judgment.

[0022] In step S104, processor 11 refers to the business management database and estimates the required time for the procedure based on the nouns and predicates of the procedure content. If the noun of the procedure content is a compound noun, the required time for the procedure is estimated based on the compound noun and predicate, and the nouns and predicates obtained by breaking down the compound noun.

[0023] The processor 11 adds the results of the estimation to the work management database as shown in Figure 2. For example, for "carry a thermometer" in step 1 of "in-house temperature rounds (daily)," it is estimated that the required time for the set of the noun "thermometer" and the predicate "carry" is "1 minute." For "move to temperature measurement location" in step 2 of "in-house temperature rounds (daily)," it is estimated that the required time for the set of the noun "temperature measurement," which is a decomposition of the compound noun "temperature measurement location," and the predicate "move" is "2 minutes." For "measure the temperature" in step 3 of "in-house temperature rounds (daily)," it is estimated that the required time for the set of the noun "temperature" and the predicate "measure" is "7 seconds." For "record the measured temperature in a record sheet" in step 4 of "in-house temperature rounds (daily)," it is estimated that the required time for the set of the noun "temperature," which is a decomposition of the compound noun "measured temperature," and the predicate "record" is "5 seconds."

[0024] The processor 11 estimates the time required for a task based on the time required for all procedures included in the task. Specifically, the processor 11 estimates the total time required for all procedures included in the task as the time required for the task. For example, the time required for "Indoor temperature inspection (daily)" is estimated to be "3 minutes 12 seconds" (1 minute + 2 minutes + 7 seconds + 5 seconds).

[0025] In step S105, the processor 11 refers to the task management database to acquire the number of steps of the task, and adds the estimation result to the task management database as shown in FIG.

[0026] In step S106, processor 11 determines the difficulty of the task based on the presence or absence of risk, the need for judgment, the required time, and the number of steps. Specifically, processor 11 determines a task that satisfies the conditions of risk, requiring judgment, requiring a first reference time or less, and having a second reference time or less as a simple task, and determines a task that does not satisfy these conditions as a non-simple task. Processor 11 writes the determined simple task in a simple task table, as shown in FIG. 7. Processor 11 displays the simple task table on display device 13. When processor 11 sets the first reference value to "50 minutes" and the second reference value to "10," "building temperature inspection (daily)" is determined to be a simple task.

[0027] As described above, according to this embodiment, by dividing the work of on-site building management into levels of difficulty, it is possible to clarify the tasks that can be performed by inexperienced personnel with low labor costs, thereby reducing the burden on skilled personnel (reducing overtime hours) and allowing inexperienced personnel to perform the tasks instead.

[0028] The embodiments disclosed herein should be considered to be illustrative in all respects and not restrictive. The scope of the present invention is defined by the claims, not by the above description, and is intended to include all modifications within the meaning and scope of the claims.

[0029] The above-described embodiment is a specific example of the following additional notes.

[0030] (Appendix 1) a memory for storing a business management database in which the content of procedures for managing building facilities is defined in natural language; A task difficulty determination device comprising: a processor that estimates whether a task is dangerous, whether a decision is required, and the required time based on the task management database, and determines the difficulty of the task based on the results of the estimation.

[0031] (Appendix 2) A task difficulty determination device as described in Appendix 1, wherein the processor refers to the task management database to obtain the number of task steps, and determines the difficulty of the task based on the number of task steps and the result of the estimation.

[0032] (Appendix 3) The processor refers to the task management database and estimates whether the task is dangerous or not depending on whether the task content contains predetermined dangerous words, and estimates whether the task is dangerous or not based on whether all tasks included in the task are dangerous or not.

[0033] (Appendix 4) The processor refers to the task management database and estimates whether a judgment is required for the procedure depending on whether a predetermined judgment word is included in the procedure content, and estimates whether a judgment is required for the task based on whether a judgment is required for all procedures included in the task.

[0034] (Appendix 5) The processor refers to the task management database, estimates the required time for the procedure based on the nouns and predicates of the procedure content, and estimates the required time for the task based on the required times for all procedures included in the task.

[0035] (Appendix 6) The task difficulty determination device described in Appendix 1, wherein the processor determines a task that meets the conditions of being dangerous, requiring judgment, requiring a time duration that is less than a first standard value, and having a number of steps that is less than a second standard value as a simple task, and determines a task that does not meet the above conditions as a non-simple task.

[0036] (Appendix 7) a step in which a processor refers to a business management database in which procedure contents for business procedures for managing building facilities are defined in natural language, and estimates whether or not the procedure is dangerous depending on whether or not the procedure contents contain predetermined dangerous words, and estimates whether or not the business is dangerous based on all procedures included in the business; the processor refers to the business management database, and estimates whether a decision is required for the procedure depending on whether a predetermined decision word is included in the procedure content, and estimates whether a decision is required for the task based on all the procedures included in the task; the processor refers to the task management database, estimates the time required for the procedure based on the nouns and predicates of the procedure content, and estimates the time required for the task based on the time required for all tasks included in the task; the processor refers to the business management database to acquire the number of business procedures; A task difficulty determination method comprising a step in which the processor determines the difficulty of the task based on the presence or absence of danger, the need for judgment, the required time, and the number of steps. [Explanation of symbols]

[0037] 1. Task difficulty determination device, 11. Processor, 12. Memory, 13. Display device.

Claims

1. a memory for storing a business management database in which the content of procedures for managing building facilities is defined in natural language; a processor that estimates whether a task is dangerous, whether a decision is required, and the required time based on the task management database, and determines the difficulty of the task based on the result of the estimation; The processor refers to the task management database and a required time list that defines required times for sets of nouns and predicates, and estimates the required time for the procedure based on the nouns and predicates in the procedure content, and estimates the required time for the task based on the required times for all procedures included in the task.

2. 2. A task difficulty determination device as described in claim 1, wherein the processor refers to the task management database to obtain the number of task steps, and determines the task difficulty based on the number of task steps and the result of the estimation.

3. 2. The task difficulty assessment device of claim 1, wherein the processor refers to the task management database, estimates whether the task is dangerous depending on whether the procedure content contains a predetermined dangerous word, and estimates whether the task is dangerous based on whether all procedures included in the task are dangerous.

4. The task difficulty determination device of claim 1, wherein the processor refers to the task management database and estimates whether a decision is required for the task depending on whether a predetermined decision word is included in the procedure content, and estimates whether a decision is required for the task based on whether a decision is required for all procedures included in the task.

5. The task difficulty determination device of claim 1, wherein the processor determines a task that meets the conditions of being non-hazardous, not requiring judgment, requiring a time duration that is less than a first standard value, and having a number of steps that is less than a second standard value as a simple task, and determines a task that does not meet the conditions as a non-simple task.

6. a step in which a processor refers to a business management database in which procedure contents for business procedures for managing building facilities are defined in natural language, and estimates whether or not the procedure is dangerous depending on whether or not the procedure contents contain predetermined dangerous words, and estimates whether or not the business is dangerous based on all procedures included in the business; the processor refers to the business management database, and estimates whether a decision is required for the procedure depending on whether a predetermined decision word is included in the procedure content, and estimates whether a decision is required for the task based on all the procedures included in the task; the processor refers to the task management database and a required time list that defines required times for sets of nouns and predicates, and estimates the required time of the procedure based on the nouns and predicates of the procedure content, and estimates the required time of the task based on the required times of all the tasks included in the task; the processor refers to the business management database to acquire the number of business procedures; A task difficulty determination method comprising a step in which the processor determines the difficulty of the task based on the presence or absence of danger, the need for judgment, the required time, and the number of steps.

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