Classification management system of cloud platform application market

Abstract

The invention belongs to the technical field of cloud platform application markets, and particularly relates to a cloud platform application market classification management system which comprises a shop classification management module, a shop processing module, a system setting module, a login module and an application tool module. The shop classification management module comprises a commodity management module, an order processing module and an after-sales management module; the order auditing module generates a transaction order according to an order auditing rule of a shop and the stock of a warehouse, correspondingly reduces the stock of the warehouse, and can effectively perform classified management on a cloud platform application market when the stock is zero or reaches a stock threshold set by a merchant. According to the invention, the order processing module rapidly completes the order appeal of the customer and generates the order, through the setting of the after-sales management module, the merchant can improve the processing efficiency of the after-sales appeal of the customer, and the system can be suitable for various merchants, is complete in function, and improves the use convenience of the cloud platform application market.

Description

Technical Field

[0001] The present invention relates to the field of cloud platform application market, and in particular to a classification management system for cloud platform application market. Background Art

[0002] Cloud platform e-commerce is becoming an important force in promoting innovation and rapid development of e-commerce. With the rapid development of cloud computing, big data, artificial intelligence and other technologies, the traditional e-commerce model is being redefined and optimized, and more and more companies and brands are choosing to use cloud platforms to build and improve their e-commerce platforms. Cloud platform e-commerce is redefining the future of e-commerce with its high efficiency, flexibility and scalability. By choosing the right cloud platform and solutions, companies can accelerate their digital transformation and market expansion.

[0003] During the use of the existing cloud platform e-commerce application market system, its classification optimization performance needs to be further improved, it is difficult to view and manage by classification, and the convenience during use is not good. Therefore, the present invention provides a classification management system for the cloud platform application market. Summary of the invention

[0004] The purpose of the present invention is to provide a classification management system for a cloud platform application market to solve the above problems raised in the above background technology.

[0005] To achieve the above object, the present invention provides the following technical solutions: a classification management system for a cloud platform application market, comprising a store classification management module, a store processing module, a system setting module, a login module, and an application tool module, wherein the store classification management module comprises a product management module, an order processing module, and an after-sales management module;

[0006] The commodity management module is used by merchants to put commodities on shelves and take them off shelves;

[0007] The order processing module includes an order review module and an order management module;

[0008] The order review module generates a transaction order according to the order review rules of the store and the inventory of the warehouse, and reduces the inventory of the warehouse accordingly. When the inventory is zero or reaches the inventory threshold set by the merchant, when the user initiates a transaction order, it is displayed that the transaction order generation fails or the user cannot directly initiate a transaction order request;

[0009] The order management module automatically downloads the transaction orders completed by users in the application market and generates internal orders for the merchant store according to the promotion rules;

[0010] The after-sales management module includes an after-sales document generation module, an after-sales automatic processing module and an after-sales manual processing module;

[0011] The after-sales document generation module generates corresponding refund slips and return slips according to the refund and return requests initiated by the user on the cloud platform application market;

[0012] The after-sales automatic processing module automatically agrees to refunds for refund requests that meet the requirements and automatically agrees to returns for return requests that meet the return requirements according to the cloud platform application market rules and refund reasons. The processing results of the after-sales automatic processing module are automatically sent to the merchant customer service;

[0013] The after-sales manual processing module receives the refund slips and return slips that do not meet the requirements of the after-sales automatic processing module in the after-sales document generation module, and marks them for manual processing by the merchant customer service;

[0014] The login module includes an administrator login module, a merchant login module and a user login module;

[0015] The application tool module is used to provide auxiliary application tools.

[0016] Preferably, the store classification management module also includes a store data display module, which displays store statistical data, transaction statistical data and visit statistical data. The store statistical data includes real-time overview data and trend analysis data. The real-time overview data includes the number of newly added products, the number of product views, the number of product collections, the number of ordered products, the order amount, and the number of orders. The trend analysis data constructs data charts based on the real-time overview data.

[0017] Preferably, the store data display module also displays the store's member data, the member data including member profile, member list, member level, and member tag. The member profile includes the cumulative number of members, the number of new members added today, the number of members placing orders, the regional distribution of members, and the ranking of the number of members distributed by region.

[0018] Preferably, the store classification management module also includes a store promotion module, which includes bargaining activities, combination package activities, member coupon activities, limited-time discount activities, group buying activities, full-discount activities, group buying activities, limited-time flash sale activities, and special activities.

[0019] Preferably, the store category management module also includes a commodity basic information module, which includes commodity classification, commodity title, commodity keywords, commodity brand, commodity picture, commodity standard price, commodity limited time price, commodity inventory, sales quantity, commodity weight, commodity color, commodity specifications and dimensions, delivery method, and commodity evaluation.

[0020] Preferably, the store processing module is used by the back-end personnel of the cloud platform application market to monitor and adjust the goods and services.

[0021] Preferably, the system setting module is used by backstage personnel of the cloud platform application market to manage and modify programs.

[0022] Preferably, the administrator login module is used to log in to an administrator account, which has the authority to manage merchant stores. The merchant login module is used to log in to a merchant account, which is used to view and manage stores. The user login module is used for user login, browsing or purchasing goods.

[0023] Preferably, the auxiliary application tools of the application tool module include distribution, WeChat circles, mini-program live broadcast, and points mall.

[0024] Compared with the prior art, the present invention has the following beneficial effects:

[0025] In the present invention, the cloud platform application market can be effectively classified and managed, and the customer's order requests can be quickly completed and orders can be generated through the order processing module. Through the setting of the after-sales management module, merchants can improve the efficiency of handling customers' after-sales requests. It can be suitable for use by a variety of merchants and has complete functions. Through effective classification management methods, it is helpful to increase the promotion and use of the cloud platform application market, improve the convenience of using the cloud platform application market, and facilitate merchants to manage and view stores. BRIEF DESCRIPTION OF THE DRAWINGS

[0026] Figure 1 This is a logic block diagram of the present invention. DETAILED DESCRIPTION

[0027] The following will be combined with the drawings in the embodiments of the present invention to clearly and completely describe the technical solutions in the embodiments of the present invention. Obviously, the described embodiments are only part of the embodiments of the present invention, not all of the embodiments. Based on the embodiments of the present invention, all other embodiments obtained by ordinary technicians in this field without creative work are within the scope of protection of the present invention.

[0028] In the description of the present invention, it should be noted that the terms "upper", "lower", "inner", "outer", "top / bottom" and the like indicate positions or positional relationships based on the positions or positional relationships shown in the drawings, and are only for the convenience of describing the present invention and simplifying the description, rather than indicating or implying that the device or element referred to must have a specific position, be constructed and operated in a specific position, and therefore cannot be understood as limiting the present invention. In addition, the terms "first" and "second" are used for descriptive purposes only and cannot be understood as indicating or implying relative importance.

[0029] In the description of the present invention, it should be noted that, unless otherwise clearly specified and limited, the terms "installed", "provided with", "mounted / connected", "connected", etc. should be understood in a broad sense. For example, "connected" can be a fixed connection, a detachable connection, or an integral connection; it can be a mechanical connection or an electrical connection; it can be a direct connection, or it can be indirectly connected through an intermediate medium, or it can be the internal communication of two components. For ordinary technicians in this field, the specific meanings of the above terms in the present invention can be understood according to specific circumstances.

[0030] Example:

[0031] See also Figure 1 , the present invention provides a technical solution: a classification management system for a cloud platform application market, including a store classification management module, a store processing module, a system setting module, a login module, and an application tool module, the store classification management module includes a product management module, an order processing module, and an after-sales management module;

[0032] The product management module is used by merchants to put products on and off the shelves. Products are put on the shelves in the stores of the cloud platform application market. Users can view or purchase products by logging into the cloud platform application market.

[0033] The order processing module includes an order review module and an order management module;

[0034] The order review module generates a transaction order based on the store's order review rules and the warehouse's inventory, and reduces the warehouse's inventory accordingly. When the inventory is zero or reaches the inventory threshold set by the merchant, when the user initiates a transaction order, it will display that the transaction order generation failed or the user cannot directly initiate a transaction order request. For example, if the inventory threshold is set to 100, when the inventory is less than or equal to 100, this product cannot generate a transaction order;

[0035] The order management module automatically downloads the transaction orders completed by users in the application market and generates internal orders for the merchant store according to the promotion rules;

[0036] The after-sales management module includes the after-sales document generation module, the after-sales automatic processing module and the after-sales manual processing module;

[0037] The after-sales document generation module generates corresponding refund and return orders based on the refund and return requests initiated by users on the cloud platform application market;

[0038] The after-sales automatic processing module automatically agrees to refunds for refund requests that meet the requirements and automatically agrees to returns for return requests that meet the return requirements based on the market rules and refund reasons of the cloud platform application. The processing results of the after-sales automatic processing module are automatically sent to the merchant customer service;

[0039] The after-sales manual processing module receives the refund orders and return orders from the after-sales document generation module that do not meet the requirements of the after-sales automatic processing module, and marks them for manual processing by the merchant customer service;

[0040] The login module includes an administrator login module, a merchant login module and a user login module;

[0041] The application tool module is used to provide auxiliary application tools.

[0042] The store category management module also includes a store data display module. The store data display module displays store statistics, transaction statistics and visit statistics. The store statistics include real-time overview data and trend analysis data. The real-time overview data includes the number of new products, the number of product views, the number of product collections, the number of order items, the order amount, and the number of orders. The trend analysis data constructs data charts based on the real-time overview data. The transaction statistics include the total number of order items, the total refunds, the number of returned items, etc.

[0043] The store data display module also displays the store's member data, including member profile, member list, member level, and member tag. The member profile includes the cumulative number of members, the number of new members added today, the number of members placing orders, the regional distribution of members, and the ranking of the number of members distributed by region.

[0044] The store category management module also includes a store promotion module, which includes bargaining activities, combination package activities, member coupon activities, limited-time discount activities, group buying activities, purchase-with-a-deduction-free activities, group buying activities, limited-time flash sale activities, and special activities, which improve the interactivity between users and thus help increase product sales and usage of the cloud platform application market.

[0045] The store category management module also includes a product basic information module, which includes product category, product title, product keywords, product brand, product image, product standard price, product limited time price, product inventory, sales quantity, product weight, product color, product specifications and dimensions, delivery method, and product evaluation.

[0046] The store processing module is used by the back-end personnel of the cloud platform application market to monitor and adjust products and services.

[0047] The system settings module is used for back-end personnel management and modification of cloud platform application market programs.

[0048] The administrator login module is used to log in to the administrator account. The administrator account has the authority to manage the merchant store. The merchant login module is used to log in to the merchant account. The merchant account is used to view and manage the store. The user login module is used for user login, browsing or purchasing products.

[0049] The auxiliary application tools of the application tool module include distribution, WeChat circles, mini-program live broadcast, and points mall.

[0050] The above shows and describes the basic principles and main features of the present invention and the advantages of the present invention. For those skilled in the art, it is obvious that the present invention is not limited to the details of the above exemplary embodiments, and the present invention can be implemented in other specific forms without departing from the spirit or basic features of the present invention; therefore, no matter from which point of view, the embodiments should be regarded as exemplary and non-restrictive. The scope of the present invention is limited by the attached claims rather than the above description. Therefore, it is intended to include all changes within the meaning and scope of the equivalent elements of the claims in the present invention, and any figure marks in the claims should not be regarded as limiting the claims involved.

[0051] Although embodiments of the present invention have been shown and described, it will be appreciated by those skilled in the art that various changes, modifications, substitutions and variations may be made to the embodiments without departing from the principles and spirit of the present invention, and that the scope of the present invention is defined by the appended claims and their equivalents.

Claims

1. A classification management system for a cloud platform application market, characterized by: It includes a store classification management module, a store processing module, a system setting module, a login module, and an application tool module. The store classification management module includes a product management module, an order processing module, and an after-sales management module; The commodity management module is used by merchants to put commodities on shelves and take them off shelves; The order processing module includes an order review module and an order management module; The order review module generates a transaction order according to the order review rules of the store and the inventory of the warehouse, and reduces the inventory of the warehouse accordingly. When the inventory is zero or reaches the inventory threshold set by the merchant, when the user initiates a transaction order, it is displayed that the transaction order generation fails or the user cannot directly initiate a transaction order request; The order management module automatically downloads the transaction orders completed by users in the application market and generates internal orders for the merchant store according to the promotion rules; The after-sales management module includes an after-sales document generation module, an after-sales automatic processing module and an after-sales manual processing module; The after-sales document generation module generates corresponding refund slips and return slips according to the refund and return requests initiated by the user on the cloud platform application market; The after-sales automatic processing module automatically agrees to refunds for refund requests that meet the requirements and automatically agrees to returns for return requests that meet the return requirements according to the cloud platform application market rules and refund reasons. The processing results of the after-sales automatic processing module are automatically sent to the merchant customer service; The after-sales manual processing module receives the refund slips and return slips that do not meet the requirements of the after-sales automatic processing module in the after-sales document generation module, and marks them for manual processing by the merchant customer service; The login module includes an administrator login module, a merchant login module and a user login module; The application tool module is used to provide auxiliary application tools.

2. A classification management system for a cloud platform application market according to claim 1, characterized in that: The store classification management module also includes a store data display module, which displays store statistical data, transaction statistical data and visit statistical data. The store statistical data includes real-time overview data and trend analysis data. The real-time overview data includes the number of newly added products, the number of product views, the number of product collections, the number of ordered products, the order amount, and the number of orders. The trend analysis data constructs a data chart based on the real-time overview data.

3. A classification management system for a cloud platform application market according to claim 2, characterized in that: The store data display module also displays the store's member data, which includes member profiles, member lists, member levels, and member tags. The member profile includes the cumulative number of members, the number of new members added today, the number of members placing orders, the regional distribution of members, and the ranking of the number of members distributed by region.

4. The classification management system for a cloud platform application market according to claim 1, characterized in that: The store classification management module also includes a store promotion module, which includes bargaining activities, combination package activities, member coupon activities, limited-time discount activities, group buying activities, full-discount activities, group buying activities, limited-time flash sale activities, and special activities.

5. The classification management system for a cloud platform application market according to claim 1, characterized in that: The store category management module also includes a commodity basic information module, which includes commodity classification, commodity title, commodity keywords, commodity brand, commodity picture, commodity standard price, commodity limited time price, commodity inventory, sales quantity, commodity weight, commodity color, commodity specifications and dimensions, delivery method, and commodity evaluation.

6. A classification management system for a cloud platform application market according to claim 1, characterized in that: The store processing module is used by the back-end personnel of the cloud platform application market to monitor and adjust the goods and services.

7. The classification management system for a cloud platform application market according to claim 1, characterized in that: The system setting module is used by the back-end personnel of the cloud platform application market to manage and modify programs.

8. The classification management system for a cloud platform application market according to claim 1, characterized in that: The administrator login module is used to log in to the administrator account, which has the authority to manage the merchant's store. The merchant login module is used to log in to the merchant account, which is used to view and manage the store. The user login module is used for user login, browsing or purchasing goods.

9. The classification management system for a cloud platform application market according to claim 1, characterized in that: The auxiliary application tools of the application tool module include distribution, WeChat circles, mini-program live broadcast, and points mall.

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