Business Object Recommendation Method, Device, Computer Equipment and Storage Medium

By sending a display link for business objects to the user account, users can view and submit business processing requests on the client, solving the problem of low efficiency in business object binding in traditional technology and achieving a more efficient business processing process.

CN114780895BActive Publication Date: 2025-06-17GUANGDONG CABLE RADIO & TELEVISION NETWORK CO LTD
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Patent Information

Application Number
CN202210491030.1
Authority / Receiving Office
CN · China
Patent Type
Patents(China)
Current Assignee / Owner
Filing Date
2022-05-07
Publication Date
2025-06-17
Estimated Expiration
2042-05-07

AI Technical Summary

Technical Problem

In traditional technology, user accounts need to manually access and fill in complex processing information to bind business objects, resulting in low efficiency in binding business objects.

Method used

Provide a business object recommendation method. By displaying the business object to be recommended and sending a client with a display link to the user's account, the user can view and submit a business processing request on the client to bind the business object.

Benefits of technology

It improves the efficiency of business object binding, reduces the steps for users to fill in complex information on the processing page, and simplifies the business processing process.

✦ Generated by Eureka AI based on patent content.

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Abstract

The present application relates to a method, apparatus, computer device, and storage medium for recommending business objects. The method includes: in response to a business object recommendation operation for a target user account, displaying at least one business object to be recommended; the business object to be recommended is used to represent a business service provided by a target business system for at least one business terminal and corresponding to the business object to be recommended; in response to a sending operation on a target business object among the at least one business object to be recommended, sending a display link of the target business object to the client where the target user account is located; the display link is used for the client to display a handling page corresponding to the target business object; the handling page includes handling information corresponding to the target business terminal identifier; the handling page is used to instruct the target business system to bind the target business object to the business terminal corresponding to the target business terminal identifier. Using this method can improve the efficiency of business object binding.
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Description

Technical Field

[0001] The present application relates to the field of Internet technologies, and in particular, to a method, apparatus, computer device, storage medium, and computer program product for recommending business objects. Background Art

[0002] With the development of Internet technologies, more and more business operators provide services for handling services for user accounts through the Internet. For example, a user account can access a handling page corresponding to a business object provided by a business operator to handle the business corresponding to the business object by itself, so as to bind the business object to a business terminal of the user account.

[0003] However, in traditional technologies, a user account often can only access a handling page corresponding to a business object it is interested in by itself, and manually fill in complex and lengthy handling information on the handling page to handle the business corresponding to the business object. This way is often not conducive to improving the efficiency of binding business objects.

[0004] However, there is a problem of low efficiency in binding business objects in traditional technologies. Summary of the Invention

[0005] Based on this, in view of the above technical problems, it is necessary to provide a method, apparatus, computer device, computer-readable storage medium, and computer program product for recommending business objects that can improve the efficiency of binding business objects.

[0006] In a first aspect, the present application provides a method for recommending business objects, characterized in that the method includes:

[0007] In response to a business object recommendation operation for a target user account, display at least one business object to be recommended; the business object to be recommended is used to represent a business service provided by a target business system for at least one business terminal and corresponding to the business object to be recommended;

[0008] In response to a sending operation on a target business object among the at least one business object to be recommended, send a display link of the target business object to a client where the target user account is located; the display link is used for the client to display a handling page corresponding to the target business object; the handling page includes handling information corresponding to a target business terminal identifier; the handling page is used for the target user account to submit a business handling request for the target business object; the business handling request is used to instruct the target business system to bind the target business object to a business terminal corresponding to the target business terminal identifier.

[0009] In one of the embodiments, the step of in response to a business object recommendation operation for a target user account, display at least one business object to be recommended, includes

[0010] In response to an information query operation on the target user account, display a customer information description page for the target user account; the customer information description page includes a business object recommendation entry.

[0011] In response to a trigger operation on the business object recommendation entry, display a business object selection page; the business object selection page includes the at least one business object to be recommended.

[0012] In one embodiment, the business object selection page includes a sending entry corresponding to each of the business objects to be recommended. The step of sending a display link of the target business object to the client in response to a sending operation on the target business object among the at least one business object to be recommended includes:

[0013] In response to a trigger operation on any one of the sending entries, use the business object to be recommended corresponding to the triggered sending entry as the target business object, and display a display link corresponding to the target business object and the target business terminal identifier.

[0014] In response to a sending operation on the display link, send the display link to the client.

[0015] In one embodiment, in the case where it is detected that the target user account has an association relationship with at least one business terminal identifier, before the step of displaying a display link corresponding to the target business object and the target business terminal identifier, the method further includes:

[0016] Display an identifier selection page; the identifier selection page includes at least one business terminal identifier having an association relationship with the target user account.

[0017] In response to a selection operation on each of the business terminal identifiers, use the selected business terminal identifier as the target business terminal identifier.

[0018] In one embodiment, the step of displaying a display link corresponding to the target business object and the target business terminal identifier includes:

[0019] Display a link description pop-up window; the link description pop-up window includes description information of a display link corresponding to the target business object and the target business terminal identifier, as well as a session message input box and a link sending control; the session message input box is used to receive a session message input for the target user account.

[0020] The step of sending the display link to the client in response to a sending operation on the display link includes:

[0021] In response to a trigger operation on the control for sending the link, send the display link and the input session message to the client.

[0022] In one embodiment, the business object selection page includes viewing entrances corresponding to each of the to-be-recommended business objects, and the method further includes:

[0023] In response to a trigger operation on any of the viewing entrances, display a business object description page; the business object description information in the business object description page is used to describe the to-be-recommended business object corresponding to the triggered viewing entrance.

[0024] In a second aspect, the present application further provides a business object recommendation device, and the device includes:

[0025] A display module, configured to display at least one to-be-recommended business object in response to a business object recommendation operation for a target user account; the to-be-recommended business object is used to represent a business service provided by a target business system for at least one business terminal and corresponding to the to-be-recommended business object;

[0026] A sending module, configured to send a display link of the target business object to the client where the target user account is located in response to a sending operation on the target business object among the at least one to-be-recommended business objects; the display link is used for the client to display a handling page corresponding to the target business object; the handling page includes handling information corresponding to a target business terminal identifier; the handling page is used for the target user account to submit a business handling request for the target business object; the business handling request is used to instruct the target business system to bind the target business object to the business terminal corresponding to the target business terminal identifier.

[0027] In a third aspect, the present application further provides a computer device. The computer device includes a memory and a processor, and the memory stores a computer program, and when the computer program is executed by the processor, the steps of the above method are implemented.

[0028] In a fourth aspect, the present application further provides a computer-readable storage medium. The computer-readable storage medium stores a computer program, and when the computer program is executed by the processor, the steps of the above method are implemented.

[0029] In a fifth aspect, the present application further provides a computer program product. The computer program product includes a computer program, and when the computer program is executed by the processor, the steps of the above method are implemented.

[0030] The above-mentioned method, device, computer equipment, storage medium and computer program product for recommending business objects display at least one business object to be recommended in response to a business object recommendation operation for a target user account; the business object to be recommended is used to represent a business service provided by a target business system for at least one business terminal and corresponding to the business object to be recommended; and in response to a sending operation on a target business object among the at least one business object to be recommended, a display link of the target business object is sent to the client where the target user account is located; the display link is used for the client to display a handling page corresponding to the target business object; the handling page includes handling information corresponding to the target business terminal identifier; the handling page is used for the target user account to submit a business handling request for the target business object; the business handling request is used to instruct the target business system to bind the target business object to the business terminal corresponding to the target business terminal identifier; thus, by sending the display link of the target business object to the target user account, accurate recommendation of business objects that meet the requirements to the target user account is realized, and the user does not need to visit the handling pages corresponding to each business object to be recommended one by one; at the same time, the handling page corresponding to the target business object includes handling information corresponding to the target business terminal identifier, which enables the user to not need to manually fill in complex and cumbersome handling information for the business terminal in the handling page corresponding to the target business object, effectively improving the efficiency of the user binding the business object to the business terminal, that is, effectively improving the user's business handling efficiency. BRIEF DESCRIPTION OF THE DRAWINGS

[0031] Figure 1 It is an application environment diagram of a method for recommending business objects in an embodiment;

[0032] Figure 2 It is a flowchart of a method for recommending business objects in an embodiment;

[0033] Figure 3 It is a schematic diagram of the interface of a client in an embodiment;

[0034] Figure 4 It is a schematic diagram of the interface of a method for recommending business objects in an embodiment;

[0035] Figure 5 It is a flowchart of a method for recommending business objects in another embodiment;

[0036] Figure 6 It is a structural block diagram of a device for recommending business objects in an embodiment;

[0037] Figure 7 It is an internal structure diagram of a computer device in an embodiment. DETAILED DESCRIPTION OF THE EMBODIMENTS

[0038] To make the objectives, technical solutions, and advantages of this application clearer, the following further elaborates on this application in conjunction with the accompanying drawings and embodiments. It should be understood that the specific embodiments described herein are merely for explaining this application and not for limiting it.

[0039] The business object recommendation method provided by the embodiments of this application can be applied to an application environment as Figure 1 shown. Among them, the electronic device 102 communicates with the chat server 104 through a network. The data storage system can store the data that the server 104 needs to process. The data storage system can be integrated on the server 104, or placed in the cloud or on other network servers. In response to a business object recommendation operation for a target user account, the electronic device 102 displays at least one business object to be recommended; the business object to be recommended is used to represent the business service corresponding to the business object to be recommended provided by the target business system for at least one business terminal; in response to a sending operation of a target business object among at least one business object to be recommended, the electronic device 102 sends a display link of the target business object to the client where the target user account is located through the chat server 104; the display link is used for the client to display the processing page corresponding to the target business object; the processing page includes the processing information corresponding to the target business terminal identifier; the processing page is used for the target user account to instruct the target business system to bind the target business object to the business terminal corresponding to the target business terminal identifier. Among them, the electronic device 102 can be, but is not limited to, various personal computers, laptop computers, smartphones, tablet computers, Internet of Things devices, and portable wearable devices. The Internet of Things devices can be smart speakers, smart TVs, smart air conditioners, smart in-vehicle devices, etc. The portable wearable devices can be smart watches, smart bracelets, head-mounted devices, etc. The chat server 104 can be implemented by an independent server or a server cluster composed of multiple servers.

[0040] In one embodiment, as Figure 2 shown, a business object recommendation method is provided. Taking the method applied to the Figure 1 electronic device as an example, the method includes the following steps:

[0041] Step S210, in response to a business object recommendation operation for a target user account, display at least one business object to be recommended.

[0042] Among them, the business object to be recommended is used to represent the business service corresponding to the business object to be recommended provided by the target business system for at least one business terminal. In practical applications, the business object to be recommended may refer to the business product to be recommended provided by the target business system (such as a network operator). For example, the business product to be recommended may refer to broadband packages, phone bill packages, cable TV, etc. Correspondingly, the business terminal may be a terminal device such as an Internet terminal, a mobile terminal, or a TV set-top box of the target user account.

[0043] In a specific implementation, after an instant messaging relationship is established between the agent account (such as an employee account) of the network operator and the target user account, the electronic device can display a business object recommendation entry for the target user account in the session interface between the employee account and the target user account (such as the chat interface of a certain instant messaging software); the employee account performs a trigger operation on the business object recommendation entry, and the electronic device displays a plurality of business objects to be recommended in response to the trigger operation.

[0044] In another embodiment, in the process of the electronic device displaying at least one business object to be recommended in response to a business object recommendation operation for the target user account, it includes: in response to an information query operation for the target user account, displaying a customer information description page for the target user account; the customer information description page includes a business object recommendation entry; in response to a trigger operation on the business object recommendation entry, displaying a business object selection page; the business object selection page includes at least one business object to be recommended.

[0045] In a specific implementation, the electronic device can display an information query entry for the target user account in the session interface between the employee account and the target user account (such as the chat interface of a certain instant messaging software); the employee account inputs an information query operation for the target user account to the electronic device by clicking the information query entry, and the electronic device displays a customer information description page in response to the information query operation for the target user account; the customer information description page includes a business object recommendation entry.

[0046] At the same time, the customer information description page can also display the account description information of the target user account. The account description information includes customer name, customer number, contact phone number, customer address, remaining amount, name and phone number of the grid manager, customer tags, device information, etc. The device information also includes terminal description information corresponding to at least one business terminal associated with the target user account. The terminal description information includes information such as smart card identification, broadband device identification, installation address, and service type.

[0047] The employee account triggers an operation of inputting to the electronic device for the business object recommendation entry by clicking on the business object recommendation entry. In response to the trigger operation for the business object recommendation entry, the electronic device displays a business object selection page; the business object selection page includes at least one business object to be recommended.

[0048] Step S220, in response to a sending operation for a target business object among at least one business object to be recommended, send a display link of the target business object to the client where the target user account is located.

[0049] Among them, the display link is used for the client to display the handling page corresponding to the target business object.

[0050] Among them, the handling page includes handling information corresponding to the target business terminal identifier, and this handling page is used for the target user account to submit a business handling request for the target business object.

[0051] Among them, the business handling request is used to instruct the target business system to bind the target business object to the business terminal corresponding to the target business terminal identifier. Among them, the target business terminal identifier has an association relationship with the target user account.

[0052] In a specific implementation, after the electronic device displays at least one business object to be recommended, the employee account can select a target business object from at least one business object to be recommended and perform a sending operation on the target business object, thereby implementing an operation of inputting to the electronic device for the target business object among at least one business object to be recommended. The electronic device receives and responds to the sending operation for the target business object among at least one business object to be recommended, and sends a display link of the target business object to the client where the target user account is located.

[0053] In another embodiment, the business object selection page includes a sending entry corresponding to each business object to be recommended. Responding to a sending operation for a target business object among at least one business object to be recommended and sending a display link of the target business object to the client includes: in response to a trigger operation for any sending entry, taking the business object to be recommended corresponding to the triggered sending entry as the target business object, and displaying a display link corresponding to the target business object and the target business terminal identifier; in response to a sending operation for the display link, sending the display link to the client.

[0054] In a specific implementation, when the electronic device responds to a sending operation on a target service object among at least one to-be-recommended service object and sends a display link of the target service object to the client where the target user account is located, the electronic device can, in response to a triggering operation on any sending entry, use the to-be-recommended service object corresponding to the triggered sending entry as the target service object. Then, the electronic device obtains the handling information corresponding to the target user account and the target service terminal identifier. For example, the handling information may include the profile information of the target user account, the terminal information of the service terminal of the target user account, etc., which are used for the target user account to handle the service corresponding to the target service object, and generates and displays the display link of the target service object based on the handling information. The electronic device responds to the sending operation on the display link and sends the display link to the client.

[0055] After the client receives the display link, the client can display the display link in the conversation interface between the employee account and the target user account. The target user account inputs an access operation on the display link to the client by clicking the display link. The client responds to the access operation and displays the handling page corresponding to the target service object. Among them, the handling page already includes the above-mentioned handling information. Then, the target user account can submit a service handling request for the target service object through the handling page; the service handling request is used to instruct the target service system to bind the target service object to the service terminal corresponding to the target service terminal identifier, so as to enable the target service system to provide the service corresponding to the target service object for the service terminal. For the convenience of understanding by those skilled in the art, Figure 3 An interface schematic diagram of a client is provided exemplarily. Among them, 310 is the conversation interface between the employee account and the target user account, 320 is the display link, 330 is the handling page corresponding to the target service object, and the handling page includes handling information 340.

[0056] In the above business object recommendation method, by responding to a business object recommendation operation for a target user account, at least one business object to be recommended is displayed; the business object to be recommended is used to represent the business service provided by the target business system for at least one business terminal and corresponding to the business object to be recommended; and by responding to a sending operation of a target business object among the at least one business object to be recommended, a display link of the target business object is sent to the client where the target user account is located; the display link is used for the client to display a handling page corresponding to the target business object; the handling page includes handling information corresponding to the target business terminal identifier; the handling page is used for the target user account to submit a business handling request for the target business object; the business handling request is used to instruct the target business system to bind the target business object to the business terminal corresponding to the target business terminal identifier; thus, by sending the display link of the target business object to the target user account, accurately recommending a business object that meets the requirements to the target user account is achieved, and the user does not need to visit the handling pages corresponding to each business object to be recommended one by one; at the same time, the handling page corresponding to the target business object includes handling information corresponding to the target business terminal identifier, which enables the user not to manually fill in complex and cumbersome handling information for the business terminal in the handling page corresponding to the target business object, effectively improving the efficiency of the user binding the business object to the business terminal, that is, effectively improving the user's business handling efficiency.

[0057] In another embodiment, when it is detected that the target user account has an association relationship with at least one business terminal identifier, before the step of displaying a display link corresponding to the target business object and the target business terminal identifier, the method further includes: displaying an identifier selection page; the identifier selection page includes at least one business terminal identifier having an association relationship with the target user account; and by responding to a selection operation on each business terminal identifier, the selected business terminal identifier is used as the target business terminal identifier.

[0058] In a specific implementation, when it is detected that the target user account has an association relationship with at least one business terminal identifier, before the step of the electronic device displaying a display link corresponding to the target business object and the target business terminal identifier, the electronic device may further display an identifier selection page; the identifier selection page includes at least one business terminal identifier having an association relationship with the target user account. The employee account can input a selection operation on each business terminal identifier to the electronic device by clicking the target business terminal identifier among the at least one business terminal identifier, and the electronic device receives and responds to the selection operation on each business terminal identifier, and uses the selected business terminal identifier as the target business terminal identifier.

[0059] In another embodiment, displaying a display link corresponding to a target business object and a target business terminal identifier includes: displaying a link description pop-up window; the link description pop-up window includes description information of the display link corresponding to the target business object and the target business terminal identifier, as well as a session message input box and a link sending control; the session message input box is used to receive a session message input for the target user account; in response to a sending operation on the display link, sending the display link to the client includes: in response to a triggering operation on the link sending control, sending the display link and the input session message to the client.

[0060] In a specific implementation, during the process of the electronic device displaying the display link corresponding to the target business object and the target business terminal identifier, the electronic device may display a link description pop-up window; the link description pop-up window includes description information of the display link corresponding to the target business object and the target business terminal identifier, as well as a session message input box and a link sending control. The session message input box is used to receive a session message input for the target user account, that is, a message left.

[0061] During the process of the electronic device sending the display link to the client in response to a sending operation on the display link, an employee account may input a triggering operation on the link sending control to the electronic device by clicking the link sending control. The electronic device receives and responds to the triggering operation on the link sending control, and sends the display link and the input session message to the client.

[0062] The technical solution of this embodiment, by displaying a link description pop-up window; the link description pop-up window includes description information of the display link corresponding to the target business object and the target business terminal identifier, as well as a session message input box and a link sending control, can facilitate an employee account to preview whether there is an abnormality in the display link before sending the display link to the employee account, and at the same time provides a function of leaving a message for the target user account.

[0063] In another embodiment, a business object selection page includes a viewing entry corresponding to each business object to be recommended, and the method further includes: in response to a triggering operation on any one of the viewing entries, displaying a business object description page; the business object description information in the business object description page is used to describe the business object to be recommended corresponding to the triggered viewing entry.

[0064] In a specific implementation, the business object selection page includes a viewing entry corresponding to each business object to be recommended, and an employee account may input a triggering operation on any one of the viewing entries to the electronic device by clicking the any one of the viewing entries. The electronic device receives and responds to the triggering operation on any one of the viewing entries, and displays a business object description page. The business object description page includes business object description information. The business object description information is used to describe the business object to be recommended corresponding to the triggered viewing entry.

[0065] For the convenience of understanding by those skilled in the art, Figure 4 An interface schematic diagram of a business object recommendation method is provided by way of example. Among them, in response to an information query operation on a target user account, the electronic device displays a customer information description page 410; the customer information description page includes a business object recommendation entry 420. In response to a trigger operation on the business object recommendation entry 420, the electronic device displays a business object selection page 430; the business object selection page 430 includes at least one business object to be recommended 440. The business object selection page includes a sending entry 450 and a viewing entry 451 corresponding to each business object to be recommended. In response to a trigger operation on any sending entry 450, the business object to be recommended corresponding to the triggered sending entry 450 is used as the target business object; an identification selection page 452 is displayed; the identification selection page includes at least one business terminal identification 453 having an association relationship with the target user account; in response to a selection operation on each business terminal identification, the selected business terminal identification is used as the target business terminal identification. A link description pop-up window 460 is displayed; the link description pop-up window 460 includes description information 470 of a display link corresponding to the target business object and the target business terminal identification, as well as a session message input box 480 and a link sending control 490; the session message input box 480 is used to receive a session message input for the target user account; in response to a trigger operation on the link sending control 490, the display link and the input session message are sent to the client.

[0066] The technical solution of this embodiment can clearly understand the detailed information of each business object to be recommended and decide whether to recommend the business object corresponding to the detailed information for the target user account when recommending business objects for the employee account as the target user account by displaying a business object description page in response to a trigger operation on any viewing entry, thereby improving the recommendation accuracy of business objects.

[0067] In another embodiment, as Figure 5 shown, a business object recommendation method is provided. Taking the case where this method is applied to the Figure 1 terminal as an example, the method includes the following steps:

[0068] Step S510, in response to an information query operation on a target user account, display a customer information description page for the target user account; the customer information description page includes a business object recommendation entry.

[0069] Step S520, in response to a trigger operation on the business object recommendation entry, display a business object selection page; the business object selection page includes at least one business object to be recommended and a sending entry corresponding to each business object to be recommended; the business object to be recommended is used to represent a business service provided by the target business system for at least one business terminal corresponding to the business object to be recommended.

[0070] Step S530, in response to a triggering operation on any sending entry, use the to-be-recommended service object corresponding to the triggered sending entry as the target service object;

[0071] Step S540, display an identification selection page; the identification selection page includes at least one service terminal identification associated with the target user account;

[0072] Step S550, in response to a selection operation on each service terminal identification, use the selected service terminal identification as the target service terminal identification

[0073] Step S560, display a link description pop-up window; the link description pop-up window includes description information of the display link corresponding to the target service object and the target service terminal identification and a link sending control;

[0074] Step S570, in response to a triggering operation on the link sending control, send the display link of the target service object to the client where the target user account is located; the display link is used for the client to display the handling page corresponding to the target service object; the handling page includes handling information corresponding to the target service terminal identification; the handling page is used for the target user account to submit a service handling request for the target service object; the service handling request is used to instruct the target service system to bind the target service object to the service terminal corresponding to the target service terminal identification.

[0075] It should be noted that the specific limitations of the above steps can refer to the specific limitations of a service object recommendation method described above.

[0076] It should be understood that although the steps in the flowcharts involved in the above-described embodiments are sequentially shown according to the arrows, these steps are not necessarily executed in the order indicated by the arrows. Unless there is a clear indication in this article, the execution of these steps has no strict order limitation, and these steps can be executed in other orders. Moreover, at least a part of the steps in the flowcharts involved in the above-described embodiments may include multiple steps or multiple stages. These steps or stages are not necessarily executed at the same time, but can be executed at different times. The execution order of these steps or stages is not necessarily sequential, but can be executed alternately or alternately with at least a part of other steps or steps or stages in other steps.

[0077] Based on the same inventive concept, an embodiment of this application further provides a business object recommendation apparatus for implementing the business object recommendation method involved above. The solution provided by this apparatus for solving problems is similar to the solution described in the above method. Therefore, the specific limitations in one or more embodiments of the business object recommendation apparatus provided below can refer to the limitations on the business object recommendation method in the foregoing, and will not be repeated here.

[0078] In one embodiment, as Figure 6 shown, a business object recommendation apparatus is provided, including:

[0079] A display module 610, configured to display at least one business object to be recommended in response to a business object recommendation operation for a target user account; the business object to be recommended is used to represent a business service provided by a target business system for at least one business terminal and corresponding to the business object to be recommended.

[0080] A sending module 620, configured to send a display link of the target business object to the client where the target user account is located in response to a sending operation on the target business object among the at least one business object to be recommended; the display link is used for the client to display a handling page corresponding to the target business object; the handling page includes handling information corresponding to a target business terminal identifier; the handling page is used for the target user account to submit a business handling request for the target business object; the business handling request is used to instruct the target business system to bind the target business object to the business terminal corresponding to the target business terminal identifier.

[0081] In another embodiment, the display module 610 is specifically configured to display a customer information description page for the target user account in response to an information query operation on the target user account; the customer information description page includes a business object recommendation entry; in response to a trigger operation on the business object recommendation entry, display a business object selection page; the business object selection page includes the at least one business object to be recommended.

[0082] In another embodiment, the business object selection page includes a sending entry corresponding to each business object to be recommended. The sending module 620 is specifically configured to, in response to a trigger operation on any one of the sending entries, use the business object to be recommended corresponding to the triggered sending entry as the target business object, and display a display link corresponding to the target business object and the target business terminal identifier; in response to a sending operation on the display link, send the display link to the client.

[0083] In another embodiment, when it is detected that the target user account is associated with at least one business terminal identifier, the device further includes a selection module for displaying an identifier selection page. The identifier selection page includes at least one business terminal identifier associated with the target user account. In response to a selection operation on each of the business terminal identifiers, the selected business terminal identifier is used as the target business terminal identifier.

[0084] In another embodiment, the sending module 620 is specifically configured to display a link description pop-up window. The link description pop-up window includes description information of a display link corresponding to the target business object and the target business terminal identifier, as well as a session message input box and a link sending control. The session message input box is used to receive a session message input for the target user account. In response to a trigger operation on the link sending control, the display link and the input session message are sent to the client.

[0085] In another embodiment, the device further includes a response module for displaying a business object description page in response to a trigger operation on any one of the viewing entries. The business object description information in the business object description page is used to describe the to-be-recommended business object corresponding to the triggered viewing entry.

[0086] Each module in the above business object recommendation device can be implemented in whole or in part by software, hardware, and their combination. The above modules can be embedded in or independent of a processor in a computer device in the form of hardware, or stored in a memory in a computer device in the form of software, so that the processor can call and execute the operations corresponding to the above respective modules.

[0087] In one embodiment, a computer device is provided. The computer device can be a terminal, and its internal structure diagram can be as Figure 7As shown in the figure. The computer device includes a processor, a memory, a communication interface, a display screen, and an input device connected through a system bus. Among them, the processor of the computer device is used to provide computing and control capabilities. The memory of the computer device includes a non-volatile storage medium and an internal memory. The non-volatile storage medium stores an operating system and a computer program. The internal memory provides an environment for the operation of the operating system and the computer program in the non-volatile storage medium. The communication interface of the computer device is used to communicate with an external terminal in a wired or wireless manner, and the wireless manner can be implemented through WIFI, a mobile cellular network, NFC (Near Field Communication), or other technologies. When the computer program is executed by the processor, it implements a method for recommending business objects. The display screen of the computer device can be a liquid crystal display screen or an electronic ink display screen, and the input device of the computer device can be a touch layer covering the display screen, or a button, a trackball, or a touchpad provided on the shell of the computer device, or an external keyboard, touchpad, or mouse, etc.

[0088] Those skilled in the art can understand that Figure 7 the structure shown in the figure is only a block diagram of some structures related to the solution of this application, and does not constitute a limitation on the computer device to which the solution of this application is applied. The specific computer device may include more or fewer components than those shown in the figure, or combine some components, or have a different component layout.

[0089] In one embodiment, a computer device is provided, including a memory and a processor. The memory stores a computer program. When the computer program is executed by the processor, the processor is caused to execute the steps of the above-mentioned method for recommending business objects. Here, the steps of the method for recommending business objects may be the steps in the method for recommending business objects in each of the above embodiments.

[0090] In one embodiment, a computer-readable storage medium is provided, storing a computer program. When the computer program is executed by the processor, the processor is caused to execute the steps of the above-mentioned method for recommending business objects. Here, the steps of the method for recommending business objects may be the steps in the method for recommending business objects in each of the above embodiments.

[0091] In one embodiment, a computer program product is provided, including a computer program. When the computer program is executed by the processor, the processor is caused to execute the steps of the above-mentioned method for recommending business objects. Here, the steps of the method for recommending business objects may be the steps in the method for recommending business objects in each of the above embodiments.

[0092] It should be noted that the user information (including but not limited to user device information, user personal information, etc.) and data (including but not limited to data for analysis, stored data, displayed data, etc.) involved in this application are all information and data authorized by the user or fully authorized by all parties.

[0093] Those of ordinary skill in the art can understand that all or part of the processes in the methods of the above embodiments can be completed by instructing relevant hardware through a computer program. The computer program can be stored in a non-volatile computer-readable storage medium. When the computer program is executed, it can include the processes of the embodiments of the above methods. Among them, any reference to a memory, database, or other medium used in the embodiments provided in this application can include at least one of non-volatile and volatile memories. Non-volatile memory can include Read-Only Memory (ROM), magnetic tape, floppy disk, flash memory, optical memory, high-density embedded non-volatile memory, resistive random access memory (ReRAM), magnetoresistive random access memory (MRAM), ferroelectric random access memory (FRAM), phase change memory (PCM), graphene memory, etc. Volatile memory can include random access memory (RAM) or external cache memory, etc. By way of illustration and not limitation, RAM can be in various forms, such as static random access memory (SRAM) or dynamic random access memory (DRAM), etc. The databases involved in the embodiments provided in this application can include at least one of relational databases and non-relational databases. Non-relational databases can include distributed databases based on blockchain, etc., without limitation. The processors involved in the embodiments provided in this application can be general-purpose processors, central processors, graphics processors, digital signal processors, programmable logic devices, data processing logics based on quantum computing, etc., without limitation.

[0094] The technical features of the above embodiments can be combined arbitrarily. For the sake of brevity of description, not all possible combinations of the technical features in the above embodiments are described. However, as long as there is no contradiction in the combination of these technical features, it should be considered to be within the scope described in this specification.

[0095] The above-described embodiments merely represent several implementation manners of the present application. The description thereof is relatively specific and detailed, but it should not be construed as a limitation on the patent scope of the present application. It should be noted that for those of ordinary skill in the art, without departing from the concept of the present application, several modifications and improvements can still be made, and these all fall within the protection scope of the present application. Therefore, the protection scope of the present application shall be subject to the appended claims.

Claims

1. A method for recommending business objects, characterized in that, The method includes: In response to a business object recommendation operation for a target user account, display at least one business object to be recommended, and display a sending entry corresponding to each of the business objects to be recommended; the business objects to be recommended are used to represent business services provided by a target business system for at least one business terminal and corresponding to the business objects to be recommended; In response to a trigger operation on any one of the sending entries, use the business object to be recommended corresponding to the triggered sending entry as the target business object, and display a link description pop-up window; the link description pop-up window includes description information of a display link corresponding to the target business object and the target business terminal identifier, a session message input box, and a link sending control; the session message input box is used to receive a session message input for the target user account; in response to a trigger operation on the link sending control, send the display link and the input session message to the client; Wherein, the display link is used for the client to display a handling page corresponding to the target business object; the handling page includes handling information corresponding to the target business terminal identifier; the handling page is used for the target user account to instruct the target business system to bind the target business object to the business terminal corresponding to the target business terminal identifier.

2. The method according to claim 1, characterized in that, The step of, in response to a business object recommendation operation for a target user account, displaying at least one business object to be recommended includes: In response to an information query operation for the target user account, display a customer information description page for the target user account; the customer information description page includes a business object recommendation entry; In response to a trigger operation on the business object recommendation entry, display a business object selection page; the business object selection page includes the at least one business object to be recommended.

3. The method according to claim 2, characterized in that, The business object selection page includes a sending entry corresponding to each of the business objects to be recommended.

4. The method according to claim 3, characterized in that, In the case where it is detected that the target user account has an association relationship with at least one business terminal identifier, before the step of displaying the link description pop-up window, the method further includes; Display an identifier selection page; the identifier selection page includes at least one business terminal identifier having an association relationship with the target user account; In response to a selection operation on each of the business terminal identifiers, use the selected business terminal identifier as the target business terminal identifier.

5. The method according to claim 2, characterized in that, The business object selection page includes a viewing entry corresponding to each of the business objects to be recommended, and the method further includes: In response to a trigger operation on any one of the viewing entries, display a business object description page; the business object description information in the business object description page is used to describe the business object to be recommended corresponding to the triggered viewing entry.

6. A device for recommending business objects, characterized in that, The device includes: A display module, configured to, in response to a business object recommendation operation for a target user account, display at least one business object to be recommended, and display a sending entry corresponding to each of the business objects to be recommended; the business objects to be recommended are used to represent business services provided by a target business system for at least one business terminal and corresponding to the business objects to be recommended; A sending module, configured to, in response to a triggering operation on any one of the sending entrances, use the to-be-recommended service object corresponding to the triggered sending entrance as the target service object, and display a link description pop-up window; the link description pop-up window includes description information of a display link corresponding to the target service object and the target service terminal identifier, a session message input box, and a link sending control; the session message input box is configured to receive a session message input for the target user account; in response to a triggering operation on the link sending control, send the display link and the input session message to the client; wherein, the display link is used for the client to display a handling page corresponding to the target service object; the handling page includes handling information corresponding to the target service terminal identifier; the handling page is used for the target user account to instruct the target service system to bind the target service object to the service terminal corresponding to the target service terminal identifier.

7. The device according to claim 6, characterized in that, The display module is specifically configured to, in response to an information query operation on the target user account, display a customer information description page for the target user account; the customer information description page includes a service object recommendation entrance; in response to a triggering operation on the service object recommendation entrance, display a service object selection page; the service object selection page includes the at least one to-be-recommended service object.

8. A computer device, comprising a memory and a processor, the memory storing a computer program, characterized in that, When the processor executes the computer program, the steps of the method according to any one of claims 1 to 6 are implemented.

9. A computer-readable storage medium, having a computer program stored thereon, characterized in that, When the computer program is executed by the processor, the steps of the method according to any one of claims 1 to 6 are implemented.

10. A computer program product, comprising a computer program, characterized in that, When the computer program is executed by the processor, the steps of the method according to any one of claims 1 to 6 are implemented.

Citation Information

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