Network equipment management method and system

Abstract

The present disclosure provides a method and system for managing network equipment, belonging to the field of communication technology. The method includes: a handheld operation and maintenance terminal obtains the SN number of the network equipment based on the user service work order and the QR code of the network equipment; the handheld operation and maintenance terminal sends the SN number and the identifier of the user service work order to the network controller; the network controller logs in and activates the network equipment according to the SN number and the identifier of the user service work order. The management method of network equipment provided by the embodiment of the present disclosure can solve the problem of long service activation time.

Description

Technical Field

[0001] The present disclosure belongs to the field of communication technology, and particularly relates to a management method and system for network equipment. Background Art

[0002] With the development of communication technology, more and more users are opening network services through network devices, especially the number of private network users is increasing.

[0003] Usually, when opening services for users, network devices need to be installed and debugged so that users can use network services through network devices. However, the debugging of network devices currently relies mainly on manual operations. First, the installer needs to install the network device at the installation location, and then manually enter the device information in the system that manages the network device. After that, the installer manually matches the user service according to the work order based on the entered device information, and then returns to the installation location for manual debugging.

[0004] However, the above processing method cannot quickly realize device discovery and service delivery, especially when opening a private enterprise network or cloud service, it takes several days or even weeks to complete, resulting in a long service opening time. Summary of the invention

[0005] The purpose of the embodiments of the present disclosure is to provide a method and system for managing network equipment, which can solve the problem of long service activation time.

[0006] In order to solve the above technical problems, the present disclosure is implemented as follows:

[0007] In a first aspect, an embodiment of the present disclosure provides a method for managing network equipment, the method comprising: a handheld operation and maintenance terminal obtains a product serial number SN of the network equipment based on a user service work order and a QR code of the network equipment; the handheld operation and maintenance terminal sends the SN number and an identifier of the user service work order to a network controller; the network controller logs in to and activates the network equipment according to the SN number and the identifier of the user service work order.

[0008] In a second aspect, an embodiment of the present disclosure provides a management system for a network device, which includes: a handheld operation and maintenance terminal and a network controller; the handheld operation and maintenance terminal is used to obtain the product serial number SN of the network device based on the user service work order and the QR code of the network device, and send the SN number and the identifier of the user service work order to the network controller; the network controller is used to log in and activate the network device according to the SN number and the identifier of the user service work order.

[0009] In a third aspect, an embodiment of the present disclosure provides a handheld operation and maintenance terminal, which includes a processor, a memory, and a program or instruction stored in the memory and executable on the processor, and when the program or instruction is executed by the processor, the steps of the network device management method described in the first aspect are implemented.

[0010] In a fourth aspect, an embodiment of the present disclosure provides a network controller, which includes a processor, a memory, and a program or instruction stored in the memory and executable on the processor, wherein the program or instruction, when executed by the processor, implements the steps of the network device management method as described in the first aspect.

[0011] In a fifth aspect, an embodiment of the present disclosure provides a readable storage medium, on which a program or instruction is stored, and when the program or instruction is executed by a processor, the steps of the network device management method as described in the first aspect are implemented.

[0012] In a sixth aspect, an embodiment of the present disclosure provides a chip, comprising a processor and a communication interface, wherein the communication interface is coupled to the processor, and the processor is used to run a program or instruction to implement the network device management method as described in the first aspect.

[0013] In a seventh aspect, an embodiment of the present disclosure provides a computer program product comprising instructions, which, when executed on a computer, enables the computer to execute the steps of the method for managing a network device as described in the first aspect.

[0014] In the disclosed embodiment, the handheld operation and maintenance terminal obtains the SN number of the network device based on the user service work order and the QR code of the network device; then the handheld operation and maintenance terminal sends the SN number and the identifier of the user service work order to the network controller, and finally the network controller logs in and activates the network device according to the SN number and the identifier of the user service work order sent by the handheld operation and maintenance terminal. In other words, after adding network devices that provide services to users, operation and maintenance personnel no longer need to manually copy the information of each network device at the location of the network device, and then bring it back to the work place to manually enter the network device information and user information into the system for management. Instead, they can quickly obtain the information of the network device directly through the handheld operation and maintenance terminal, and transmit the information of the network device to the network controller through the handheld operation and maintenance terminal, so that the network controller can discover the information of the network device and perform online query functions, so that the network device can be automatically online, simplifying the work of the operation and maintenance personnel and shortening the time for the network device to go online. BRIEF DESCRIPTION OF THE DRAWINGS

[0015] Figure 1 A schematic diagram of a management system for a network device provided in an embodiment of the present disclosure;

[0016] Figure 2 One of the flowcharts of the method for managing a network device provided in an embodiment of the present disclosure;

[0017] Figure 3 A second flowchart of a method for managing a network device provided in an embodiment of the present disclosure;

[0018] Figure 4 A third flowchart of the method for managing a network device provided in an embodiment of the present disclosure;

[0019] Figure 5 A fourth flowchart of a method for managing a network device provided in an embodiment of the present disclosure;

[0020] Figure 6 A fifth flowchart of a method for managing a network device provided in an embodiment of the present disclosure;

[0021] Figure 7 A sixth flowchart of a method for managing a network device provided in an embodiment of the present disclosure;

[0022] Figure 8 A seventh flowchart of a method for managing a network device provided in an embodiment of the present disclosure;

[0023] Fig. 9 A possible structural diagram of a handheld operation and maintenance terminal provided in an embodiment of the present disclosure;

[0024] Fig.10 A possible structural diagram of a network controller provided in an embodiment of the present disclosure;

[0025] Fig.11 A hardware schematic diagram of a handheld operation and maintenance terminal or a network controller provided in an embodiment of the present disclosure. DETAILED DESCRIPTION

[0026] For ease of understanding, the relevant terms involved in the embodiments of the present disclosure are first explained:

[0027] The following will be combined with the drawings in the embodiments of the present disclosure to clearly and completely describe the technical solutions in the embodiments of the present disclosure. Obviously, the described embodiments are part of the embodiments of the present disclosure, rather than all of the embodiments. Based on the embodiments in the present disclosure, all other embodiments obtained by ordinary technicians in this field without creative work are within the scope of protection of the present disclosure.

[0028] The terms "first", "second", etc. in the specification and claims of the present disclosure are used to distinguish similar objects, and are not used to describe a specific order or sequence. It should be understood that the data used in this way can be interchangeable when appropriate, so that the embodiments of the present disclosure can be implemented in an order other than those illustrated or described herein, and the objects distinguished by "first", "second", etc. are generally of the same type, and the number of objects is not limited. For example, the first object can be one or more. In addition, "and / or" in the specification and claims represents at least one of the connected objects, and the character " / " generally indicates that the objects associated with each other are in an "or" relationship.

[0029] The following describes in detail the network device management method provided by the embodiment of the present disclosure through specific embodiments and application scenarios in conjunction with the accompanying drawings.

[0030] Figure 1 A schematic diagram of a management system for a network device provided by an embodiment of the present disclosure. Figure 1 As shown in , the network device management system 100 includes: a handheld operation and maintenance terminal 101, at least one network device 102, a QR code management server 103, a network controller 104, a business management system 105 and an asset management system 106.

[0031] The handheld operation and maintenance terminal 101 is used to obtain the QR code information of the network device 102, and perform online device management and service activation based on the obtained QR code information. Specifically, it is used to obtain the SN (Serial Number, product serial number) number of the network device 102 based on the user service work order and the QR code of the network device 102, and send the SN number and the identifier of the user service work order to the network controller 104.

[0032] Optionally, the handheld operation and maintenance terminal 101 can also be used to send a two-dimensional code information authentication request to the two-dimensional code management server 103, and receive the SN number of the network device 102 sent by the two-dimensional code management server 103. The two-dimensional code information authentication request includes the two-dimensional code information of the network device 102.

[0033] Optionally, the handheld operation and maintenance terminal 101 can also be used to send a resource activation request to the asset management system 106, where the resource activation request includes the SN number and the identifier of the user service work order.

[0034] Optionally, the handheld operation and maintenance terminal 101 may also be used to send a service delivery request to the service management system 105 , where the service delivery request includes the SN number and the identifier of the user service work order.

[0035] Optionally, the handheld operation and maintenance terminal 101 can also be used to: send a service acceptance request to the network controller 104, and send a service test request to the network controller 104 according to the selected service to be tested; display the test report; the service acceptance request includes the SN number, and the service test request includes the service identifier of the service to be tested.

[0036] The two-dimensional code management server 103 is set in the data network. The two-dimensional code management server 103 stores the two-dimensional code information and the SN number information of each network device 102, and is used to verify the two-dimensional code information sent by the handheld operation and maintenance terminal 101 and identify the SN number in the two-dimensional code information. The two-dimensional code management server 103 is specifically used to receive a two-dimensional code information authentication request sent by the handheld operation and maintenance terminal 101, and the two-dimensional code information authentication request includes the two-dimensional code information of the network device 102; according to the two-dimensional code information authentication request, the SN number of the network device 102 is obtained; and the SN number of the network device 102 is sent to the handheld operation and maintenance terminal 101.

[0037] The network controller 104 is used to manage the network device 102 according to the SN number of the network device 102 and the identifier of the user service work order reported by the handheld operation and maintenance terminal 101, and automatically request to activate services and resources for the network device 102.

[0038] Optionally, the network controller 104 is specifically configured to log in and activate the network device 102 according to the SN number and the identifier of the user service work order.

[0039] Optionally, the network controller 104 is further used to: scan the SN numbers of network devices in the network, and match the SN numbers of newly added network devices in the network according to the SN numbers reported by the handheld operation and maintenance terminal 101 .

[0040] Optionally, the network controller 104 is further configured to send a service delivery request to the service management system 105 , where the service delivery request includes the SN number and an identifier of the user service work order.

[0041] Optionally, the network controller 104 is further used to: send a device activation completion reply to the handheld operation and maintenance terminal 101, where the device activation completion reply includes the SN number.

[0042] Optionally, the network controller 104 is further configured to enable services for the network device 102 according to the SN number, allocated port resources and enabled service information.

[0043] Optionally, the network controller 104 is also used to: after receiving a service acceptance request, send the service corresponding to the network device 102 corresponding to the SN number to the handheld operation and maintenance terminal 101; initiate a service acceptance test for the service to be tested according to the service test request; and send a test report to the handheld operation and maintenance terminal 101.

[0044] Optionally, the network controller 104 is also used to: synchronize target information of the network device 102 to the asset management system 106; wherein the target information includes at least one of the following: the IP address and SN number of the network device 102, and the hardware information frame, board, and slot of the network device 102.

[0045] After generating the user service work order, the service management system 105 may send the user service work order or the user service work order identifier to any one of the handheld operation and maintenance terminal 101, the network controller 104 and the asset management system 106. And according to the service delivery request sent by the network controller 104, the service is delivered to the user's network device.

[0046] Optionally, the business management system 105 is specifically configured to send an identifier of the user business work order to the handheld operation and maintenance terminal 101 .

[0047] Optionally, the service management system 105 is further configured to, after receiving a service delivery request, deliver a service corresponding to the identifier of the user service work order to the network device corresponding to the SN number.

[0048] Optionally, the business management system 105 is also used to send a resource activation request to the asset management system 106, and the resource activation request includes: a user business work order and an SN number.

[0049] Optionally, the business management system 105 is also used to send the SN number, allocated port resources and activated business information to the network controller 104 after receiving the business issuance request sent by the handheld operation and maintenance terminal 101 and the resource configuration information sent by the asset management system 106.

[0050] Optionally, the asset management system 106 is used to open resources for the network device 102 according to the request for opening resources sent by the business management system 105 .

[0051] Optionally, the asset management system 106 is specifically used to configure port resources for the network device indicated by the SN number according to the user service work order after receiving the resource activation request sent by the service management system 105.

[0052] Optionally, after receiving the resource activation request, the resource management system 106 is also used to allocate port resources to the network device 102 according to the SN number, and send resource configuration information to the business management system 105, where the resource configuration information includes the SN number and the allocated port resources.

[0053] The management system of network equipment provided by the embodiments of the present disclosure can realize minute-level activation of cloud network security integration, connect private network customer access equipment to one-stop service commissioning, reduce intermediate links such as manual parameter equipment installation and service configuration, and significantly reduce the marathon service activation time of private network and cloud services that takes several days or weeks to complete, thereby realizing rapid configuration and rapid launch of access equipment, and further improving customer perception.

[0054] Exemplarily, the handheld operation and maintenance terminal includes an APP scanning module, and an SN number identification module is added to the business management system and the network controller; the handheld operation and maintenance terminal is used to drive the entire process, and the network equipment is connected and installed and the dedicated network equipment information is issued through APP scanning.

[0055] Figure 2 A flowchart of a method for managing a network device provided by an embodiment of the present disclosure is shown in FIG. Figure 2 As shown in , the method includes the following S201 to S203:

[0056] S201. The handheld operation and maintenance terminal obtains the SN number of the network device based on the user service work order and the QR code of the network device.

[0057] In the disclosed embodiment, the handheld operation and maintenance terminal may have a QR code recognition function for network devices. For example, a network device management APP (application) may be installed in the handheld operation and maintenance terminal, and the operation and maintenance personnel may use the APP to scan the QR code to quickly manage the network device.

[0058] For example, the operation and maintenance personnel can use the handheld operation and maintenance terminal to scan the QR code of the network device to obtain the SN number of the network device; the handheld operation and maintenance terminal can also provide an SN number input function. When the QR code cannot be scanned, the operation and maintenance personnel can also enter the SN number of the network device.

[0059] It is understandable that the operation and maintenance personnel can scan the QR code of the network device or enter the SN number of the network device on the page corresponding to the user business work order.

[0060] S202. The handheld operation and maintenance terminal sends the SN number and the identifier of the user service work order to the network controller.

[0061] It should be noted that after obtaining the SN number of the network device, the handheld operation and maintenance terminal can send the obtained SN number and the identifier of the user service work order to the network controller; the handheld operation and maintenance terminal can also send the identifier of the user service work order and the QR code information together with the QR code information when scanning the QR code of the network device. The QR code management server can send the SN number and the identifier of the user service work order to the network controller after identifying the SN number.

[0062] Optionally, the handheld operation and maintenance terminal can also transmit information such as the installation location and user name to the network device.

[0063] S203: The network controller logs in and activates the network device according to the SN number and the identifier of the user service work order.

[0064] It should be noted that, in the embodiment of the present disclosure, the network controller logs in and activates the network device according to the SN number, that is, the network controller manages the network device corresponding to the SN number.

[0065] It should be noted that the network device can perform information discovery and verification based on the SN number, thereby logging into the network device and activating the network device.

[0066] In the network equipment management method provided by the disclosed embodiment, the handheld operation and maintenance terminal obtains the SN number of the network equipment based on the user service work order and the QR code of the network equipment; then the handheld operation and maintenance terminal sends the SN number and the identifier of the user service work order to the network controller, and finally the network controller logs in and activates the network equipment according to the SN number and the identifier of the user service work order sent by the handheld operation and maintenance terminal. In other words, after adding network equipment that provides services to users, the operation and maintenance personnel no longer need to manually copy the information of each network equipment at the location of the network equipment, and then bring it back to the work place to manually enter the network equipment information and the user's information into the system for management. Instead, they can directly obtain the information of the network equipment quickly through the handheld operation and maintenance terminal, and transmit the information of the network equipment to the network controller through the handheld operation and maintenance terminal, so that the network controller can discover the information of the network equipment and perform online query functions, so that the network equipment can be automatically online, simplifying the work of the operation and maintenance personnel and shortening the time for the network equipment to go online.

[0067] Alternatively, if Figure 3 As shown, in the network device management method provided in the embodiment of the present disclosure, before the above S201, the following S204 may also be included:

[0068] S204: The business management system sends the identifier of the user business work order to the handheld operation and maintenance terminal.

[0069] It can be understood that after obtaining the user business work order, the business management system can send the user business work order or the work order identifier to the handheld operation and maintenance terminal, so that the operation and maintenance personnel can directly scan the code of the network equipment and quickly put it online for management based on the user business work order.

[0070] Based on this solution, when it is necessary to manage network equipment and activate services, the business management system can send the identifier of the user business work order directly to the handheld operation and maintenance terminal after receiving the user business work order, so that the operation and maintenance personnel can quickly manage the network equipment and activate services by scanning in the scanning interface corresponding to the user business work order.

[0071] Optionally, in the network device management method provided in the embodiment of the present disclosure, before obtaining the SN number of the network device in the above S201, as follows Figure 4 As shown, the following S205 to S207 may also be included:

[0072] S205. The handheld operation and maintenance terminal sends a QR code information authentication request to the QR code management server.

[0073] The two-dimensional code information authentication request includes the two-dimensional code information of the network device.

[0074] In the disclosed embodiment, the QR code management server stores information of each network device, including the SN number of each network device.

[0075] It should be noted that after obtaining the QR code content information, the handheld operation and maintenance terminal can first determine whether the information format of the QR code is correct. If the information format of the QR code is correct, it can send a QR code information authentication request to the QR code management server.

[0076] S206. The two-dimensional code management server obtains the SN number of the network device according to the two-dimensional code information authentication request.

[0077] Specifically, the QR code management server determines the SN number of the network device corresponding to the QR code scanned and obtained by the handheld operation and maintenance terminal according to the QR code information carried in the QR code information authentication request.

[0078] S207. The QR code management server sends the SN number of the network device to the handheld operation and maintenance terminal.

[0079] It can be understood that after the QR code management server obtains the SN number of the network device, the QR code management server can transmit the SN number of the network device to the handheld operation and maintenance terminal, so that the handheld operation and maintenance terminal can quickly obtain the SN number of the network device.

[0080] Based on this solution, the QR code information and device information of the network device can be stored in the QR code management server. After the QR code management server receives the QR code information of the network device transmitted by the handheld operation and maintenance terminal, the network device can be authenticated to determine the SN number of the network device. Then, after determining the SN number of the network device, the SN number of the network device can be fed back to the handheld operation and maintenance terminal, so that the handheld operation and maintenance terminal transmits it to the network controller for device management. The SN number of the network device and the identifier of the user service work order can also be directly transmitted to the network controller for device management, thereby realizing the scanning and going online of the network device, and no excessive manual intervention is required for device management, which reduces the work intensity of the operation and maintenance personnel and reduces the irrelevant consumption of the operation and maintenance personnel. Especially in the case of managing network equipment for dedicated lines or dedicated networks, the management time can be greatly reduced.

[0081] Alternatively, if Figure 5 As shown, in the network device management method provided in the embodiment of the present disclosure, before the above S203, the following S208 may also be included:

[0082] S208. The network controller scans the SN numbers of the network devices in the network, and matches the SN numbers of the newly added network devices in the network according to the SN numbers reported by the handheld operation and maintenance terminal.

[0083] Exemplarily, the network controller may scan the DCN management IP addresses of network devices in the network through DCN (Data Communication Network) automatic discovery technology, log in to the network devices, and collect the SN numbers of the network devices.

[0084] After receiving the SN number reported by the handheld operation and maintenance terminal, the network controller matches the SN number with the existing SN number in the network, and determines whether it is the SN number of a managed network device based on the IP address of the network device corresponding to the SN number.

[0085] It should be noted that if the matched network device is a managed network device, the network controller can return information containing installation failure content to the handheld operation and maintenance terminal.

[0086] Based on this solution, the network controller can directly search and match the SN number of the network device online according to the SN number of the network device reported by the handheld operation and maintenance terminal, so as to quickly determine whether the network device is a newly added network device. After determining that it is a newly added network device, it can automatically log in to the network device according to the identified SN number, and then activate the device, so that the network device can be quickly managed. There is no need for operation and maintenance personnel to manually register the location of the network device first, and then return to the business location to manually enter the network device into the management system for management. The network equipment can be managed quickly, reducing the pressure on network maintenance personnel.

[0087] It should be noted that after the network equipment is managed by the network controller, services can be issued (activated) and resources can be configured in two ways.

[0088] In the first mode, the network controller automatically requests to issue services and to activate resources.

[0089] like Figure 6 As shown, in the network device management method provided in the embodiment of the present disclosure, after the above S203, the following S209 to S211 may also be included:

[0090] S209: The network controller sends a service delivery request to the service management system.

[0091] The service delivery request includes the SN number of the network device and the ID of the user service work order.

[0092] It can be understood that the service delivery request is used by the network controller to request the network device that scans the code for the handheld operation and maintenance terminal to deliver the service.

[0093] It should be noted that in the present disclosed embodiment, the service corresponding to the network device is the service that the user needs to activate. If the user service work order already includes the service required by the user, the network device directly requests the service management system to activate the service corresponding to the user service work order identifier for the network device with the SN number.

[0094] It should be noted that, when the network controller determines that the network device is a newly added network device, it may send a service activation request to the service management system, requesting the service management system to activate a service for the network device.

[0095] S210. After receiving the service delivery request, the service management system delivers the service corresponding to the identifier of the user service work order of the network device corresponding to the SN number to the network controller.

[0096] It can be understood that after receiving the SN number and the identifier of the user service work order sent by the network controller, the business management system can determine that the network device corresponding to the SN number is the network device of the user corresponding to the identifier of the user service work order, and then can issue the corresponding service to the network device of the user.

[0097] S211. The network controller opens services for the network device according to the services issued by the service management system.

[0098] Based on this solution, after the network controller determines that the SN number is the SN number of the newly added network device, it can send a service activation request to the service management system to request the activation of services for the network device with the SN number. After receiving the service activation request, the service management system can automatically determine that the network device with the SN number and the user corresponding to the identifier of the user service work order are matched based on the information carried in the service activation request, and then the service can be quickly activated for the network device. The installation of network equipment can be efficiently managed and controlled, which simplifies the service deployment process. Network maintenance personnel are no longer required to manually perform the above operations, thereby improving the efficiency of service activation.

[0099] Alternatively, if Figure 6 As shown, in the network device management method provided in the embodiment of the present disclosure, after the above S210, the following S212 and S213 may also be included:

[0100] S212. The business management system sends a resource activation request to the asset management system.

[0101] The resource activation request includes: user service work order and SN number.

[0102] It can be understood that the resource activation request is used to request resource configuration for the service corresponding to the user business work order.

[0103] It should be noted that, when the business management system determines that the service corresponding to the network device is activated, the business management system can notify the asset management system to activate resources for the network device. Alternatively, after the business management system activates the service for the network device with the above SN number, the business management system can send a resource activation request to the asset management system.

[0104] S213. The asset management system activates resources for the network device indicated by the SN number based on the user's business work order.

[0105] It should be noted that the asset management system can open resources for the network equipment indicated by the SN number based on the business in the user's business work order.

[0106] Based on this solution, after the business management system receives the service activation request and determines that the service can be activated for the network device corresponding to the SN number, the business management system can automatically send a resource activation request to the asset management system, requesting the asset management system to configure resources for the network device and activate available resources, without the need to manually wait for service activation before performing manual resource configuration.

[0107] The second method: The handheld operation and maintenance terminal initiates resource activation and service activation.

[0108] Optionally, in the network device management method provided in the embodiment of the present disclosure, Figure 7 , after the above S203, the following S214 to S216 may also be included:

[0109] S214. The network controller sends a device activation completion reply to the handheld operation and maintenance terminal.

[0110] The device activation completion response includes the SN number.

[0111] S215. After receiving the reply indicating that the device activation is complete, the handheld operation and maintenance terminal sends a resource activation request to the asset management system.

[0112] The resource activation request includes the SN number and the identifier of the user service work order.

[0113] It should be noted that after the handheld operation and maintenance terminal receives the activation completion reply, the operation and maintenance personnel can use the handheld operation and maintenance terminal to complete the return order.

[0114] For example, when the handheld operation and maintenance terminal receives a reply indicating that the device activation is completed, it can display the status that the network device has been activated, and the operation and maintenance personnel can trigger the resource activation task on the handheld operation and maintenance terminal.

[0115] It should be noted that the handheld operation and maintenance terminal can send a resource activation request directly to the asset management system, or it can first send a resource activation request to the business management system, and then the business management system forwards the resource activation request to the asset management system.

[0116] S216. After receiving the resource activation request, the asset management system allocates port resources to the network device according to the SN number and sends resource configuration information to the business management system.

[0117] The resource configuration information includes the SN number and the allocated port resources.

[0118] Based on this solution, operation and maintenance personnel can use the handheld operation and maintenance terminal to determine whether the network equipment is managed into the network. After receiving the reply that the equipment activation is completed, it is determined that the network equipment has been activated. Then, the operation and maintenance personnel can trigger the asset management system to activate resources through the network equipment, which can simplify the steps of resource activation and no longer requires extra time to wait for resource activation.

[0119] Optionally, in the network device management method provided in the embodiment of the present disclosure, after the above S203, in combination with Figure 7 , and may further include the following S217 to S219:

[0120] S217. After receiving the reply indicating that the device activation is completed, the mobile operation and maintenance terminal sends a service delivery request to the service management system.

[0121] The service delivery request includes the SN number and the ID of the user service work order.

[0122] S218. After receiving the service delivery request sent by the handheld operation and maintenance terminal and the resource configuration information sent by the asset management system, the service management system sends the SN number, allocated port resources and activated service information to the network controller.

[0123] S219: The network controller opens services for the network device according to the SN number, the allocated port resources and the opened service information.

[0124] Based on this solution, operation and maintenance personnel can quickly activate services based on the handheld operation and maintenance terminal. After receiving the reply that the equipment activation is completed, the operation and maintenance personnel can trigger the service activation process in the handheld operation and maintenance terminal. The handheld operation and maintenance terminal can send a service issuance request to the service management system, simplifying the service activation process.

[0125] Optionally, in the network device management method provided in the embodiment of the present disclosure, the operation and maintenance personnel can also initiate a service acceptance process based on a handheld operation and maintenance terminal, combined with Figure 8 As shown in, after S219, the following S220 to S225 may also be included:

[0126] S220. The handheld operation and maintenance terminal sends a service acceptance request to the network controller.

[0127] The service acceptance request includes the SN number.

[0128] For example, after the service is issued, the operation and maintenance personnel can scan the QR code information of the network device through the handheld operation and maintenance terminal, and obtain the SN number of the network device through the QR code management server; then trigger the handheld operation and maintenance terminal to initiate the service acceptance task, and the handheld operation and maintenance terminal will carry the SN number in the service acceptance request and send it to the network controller.

[0129] S221. After receiving the service acceptance request, the network controller sends the service corresponding to the network device corresponding to the SN number to the handheld operation and maintenance terminal.

[0130] It can be understood that a network device can activate at least one service, and after receiving the service acceptance request, the network controller can feed back all the activated service information to the handheld operation and maintenance terminal.

[0131] S222. The handheld operation and maintenance terminal sends a service test request to the network controller according to the selected service to be tested.

[0132] The service test request includes a service identifier of the service to be tested.

[0133] Exemplarily, the handheld operation and maintenance terminal can display various services activated by the user, and the operation and maintenance personnel can select the service to be tested on the handheld operation and maintenance terminal.

[0134] It should be noted that the operation and maintenance personnel may choose to test one service at a time, or may choose to test multiple services, which is not specifically limited in the embodiments of the present disclosure.

[0135] S223: The network controller initiates a service acceptance test for the service to be tested according to the service test request.

[0136] Exemplarily, the network controller may initiate a Y1731 acceptance test for the service to be tested.

[0137] S224. The network controller sends a test report to the handheld operation and maintenance terminal.

[0138] S225. The handheld operation and maintenance terminal displays the test report.

[0139] Based on this solution, operation and maintenance personnel can also test whether the services of newly installed equipment are smooth based on handheld operation and maintenance terminals. It is no longer necessary for multiple operation and maintenance personnel to cooperate in the test, which simplifies the installation and maintenance process and shortens the time for service activation.

[0140] Optionally, in the network device management method provided in the embodiment of the present disclosure, after the above S203, the following S226 may be further included:

[0141] S226. The network controller synchronizes the target information of the network equipment to the asset management system.

[0142] The target information includes at least one of the following: an IP address and SN number of the network device, and hardware information of the network device, such as a chassis, a board, and a slot.

[0143] Based on this solution, after the network controller manages and activates the network equipment, the target information of the network equipment can be automatically synchronized to the asset management system, eliminating the need for manual intervention and shortening the installation and maintenance process.

[0144] It should be noted that the management method of the network device provided in the embodiment of the present disclosure can also be executed by the management system of the network device, or a control device in the management system of the network device for executing the management method of the network device. The management system of the network device provided in the embodiment of the present disclosure is explained by taking the method of executing the management method of the network device in the management system of the network device as an example.

[0145] Alternatively, if Fig. 9 As shown, the embodiment of the present disclosure also provides a handheld operation and maintenance terminal 900, including a processor 901, a memory 902, and a program or instruction stored in the memory 902 and executable on the processor 901. When the program or instruction is executed by the processor 901, each process of the above-mentioned network device management method embodiment is implemented, and the same technical effect can be achieved. To avoid repetition, it will not be repeated here.

[0146] Alternatively, if Fig.10 As shown, the embodiment of the present disclosure also provides a network controller 1000, including a processor 1001, a memory 1002, and a program or instruction stored in the memory 1002 and executable on the processor 1001. When the program or instruction is executed by the processor 1001, each process of the above-mentioned network device management method embodiment is implemented, and the same technical effect can be achieved. To avoid repetition, it will not be repeated here.

[0147] It should be noted that Fig.11 The handheld operation and maintenance terminal or network controller 1100 shown is only an example and should not bring any limitation to the functions and scope of use of the embodiments of the present disclosure.

[0148] like Fig.11 As shown, the handheld operation and maintenance terminal or network controller 1100 includes a central processing unit (CPU) 1101, which can perform various appropriate actions and processes according to the program stored in ROM (Read Only Memory) 1102 or the program loaded from the storage part 1108 to RAM (Random Access Memory) 1103. Various programs and data required for system operation are also stored in RAM 1103. CPU 1101, ROM 1102 and RAM 1103 are connected to each other through bus 1104. I / O (Input / Output) interface 1105 is also connected to bus 1104.

[0149] The following components are connected to the I / O interface 1105: an input section 1106 including a keyboard, a mouse, etc.; an output section 1107 including a CRT (Cathode Ray Tube), an LCD (Liquid Crystal Display), etc., and a speaker, etc.; a storage section 1108 including a hard disk, etc.; and a communication section 1109 including a network interface card such as a LAN (Local Area Network) card, a modem, etc. The communication section 1109 performs communication processing via a network such as the Internet. A drive 1110 is also connected to the I / O interface 1105 as needed. A removable medium 1111, such as a magnetic disk, an optical disk, a magneto-optical disk, a semiconductor memory, etc., is installed on the drive 1110 as needed so that a computer program read therefrom is installed into the storage section 1108 as needed.

[0150] In particular, according to an embodiment of the present disclosure, the process described below with reference to the flowchart can be implemented as a computer software program. For example, an embodiment of the present disclosure includes a computer program product, which includes a computer program carried on a computer-readable medium, and the computer program includes a program code for executing the method shown in the flowchart. In such an embodiment, the computer program can be downloaded and installed from a network through a communication part 1109, and / or installed from a removable medium 1111. When the computer program is executed by a central processing unit (CPU 1101), various functions defined in the system of the present disclosure are executed.

[0151] The embodiment of the present disclosure also provides a readable storage medium, on which a program or instruction is stored. When the program or instruction is executed by a processor, each process of the above-mentioned network device management method embodiment is implemented, and the same technical effect can be achieved. To avoid repetition, it will not be repeated here.

[0152] The processor is the processor in the electronic device described in the above embodiment. The readable storage medium includes a computer readable storage medium, such as ROM, RAM, magnetic disk or optical disk.

[0153] The disclosed embodiment further provides a chip, which includes a processor and a communication interface, wherein the communication interface is coupled to the processor, and the processor is used to run programs or instructions to implement the various processes of the above-mentioned network device management method embodiment, and can achieve the same technical effect. To avoid repetition, it will not be repeated here.

[0154] It should be understood that the chip mentioned in the embodiments of the present disclosure may also be referred to as a system-level chip, a system chip, a chip system, or a system-on-chip chip, etc.

[0155] The embodiment of the present disclosure provides a computer program product including instructions, which, when executed on a computer, enables the computer to execute the steps of the network device management method as described above and can achieve the same technical effect. To avoid repetition, it will not be described again here.

[0156] It should be noted that, in this article, the terms "comprise", "include" or any other variants thereof are intended to cover non-exclusive inclusion, so that a process, method, article or device including a series of elements includes not only those elements, but also other elements not explicitly listed, or also includes elements inherent to such process, method, article or device. In the absence of further restrictions, an element defined by the sentence "comprises one..." does not exclude the presence of other identical elements in the process, method, article or device including the element. In addition, it should be pointed out that the scope of the method and device in the embodiments of the present disclosure is not limited to performing functions in the order shown or discussed, and may also include performing functions in a substantially simultaneous manner or in reverse order according to the functions involved, for example, the described method may be performed in an order different from that described, and various steps may also be added, omitted, or combined. In addition, the features described with reference to certain examples may be combined in other examples.

[0157] Through the description of the above implementation methods, those skilled in the art can clearly understand that the above-mentioned embodiment methods can be implemented by means of software plus a necessary general hardware platform, and of course by hardware, but in many cases the former is a better implementation method. Based on such an understanding, the technical solution of the present disclosure, or the part that contributes to the prior art, can be embodied in the form of a software product, which is stored in a storage medium (such as ROM / RAM, a magnetic disk, or an optical disk), and includes a number of instructions for enabling a terminal (which can be a mobile phone, a computer, a server, an air conditioner, or a network device, etc.) to execute the methods described in each embodiment of the present disclosure.

[0158] The embodiments of the present disclosure are described above in conjunction with the accompanying drawings, but the present disclosure is not limited to the above-mentioned specific implementation methods. The above-mentioned specific implementation methods are merely illustrative and not restrictive. Under the guidance of the present disclosure, ordinary technicians in this field can also make many forms without departing from the scope of protection of the purpose of the present disclosure and the claims, all of which are within the protection of the present disclosure.

Claims

1. A method for managing a network device, characterized in that: The method comprises: The handheld operation and maintenance terminal obtains the product serial number SN of the network device based on the user service work order and the QR code of the network device; The handheld operation and maintenance terminal sends the SN number and the identifier of the user service work order to the network controller; The network controller logs in and activates the network device according to the SN number and the identifier of the user service work order; The network controller sends a device activation completion reply to the handheld operation and maintenance terminal, where the device activation completion reply includes the SN number; After receiving the device activation completion reply, the handheld operation and maintenance terminal sends a resource activation request to the asset management system, where the resource activation request includes the SN number and the identifier of the user service work order; After receiving the resource activation request, the asset management system allocates port resources to the network device according to the SN number, and sends resource configuration information to the service management system, where the resource configuration information includes the SN number and the allocated port resources; The network controller sends a service delivery request to the service management system, wherein the service delivery request includes the SN number and an identifier of the user service work order; After receiving the service delivery request, the service management system delivers the service corresponding to the identifier of the user service work order to the network device corresponding to the SN number.

2. The method according to claim 1, characterized in that Before the handheld operation and maintenance terminal obtains the product serial number SN of the network device based on the user service work order and the QR code of the network device, the method further includes: The business management system sends the identifier of the user business work order to the handheld operation and maintenance terminal.

3. The method according to claim 1, characterized in that Before obtaining the product serial number SN of the network device, the method further includes: The handheld operation and maintenance terminal sends a two-dimensional code information authentication request to the two-dimensional code management server, and the two-dimensional code information authentication request includes the two-dimensional code information of the network device; The two-dimensional code management server obtains the SN number of the network device according to the two-dimensional code information authentication request; The two-dimensional code management server sends the SN number of the network device to the handheld operation and maintenance terminal.

4. The method according to claim 1, characterized in that Before the network controller logs in and activates the network device according to the SN number and the identifier of the user service work order, the method further includes: The network controller scans the SN numbers of network devices in the network, and matches the SN numbers of newly added network devices in the network according to the SN numbers reported by the handheld operation and maintenance terminal.

5. The method according to claim 1, characterized in that After the network device corresponding to the SN number issues the service corresponding to the identifier of the user service work order, the method further includes: The business management system sends a resource activation request to the asset management system, wherein the resource activation request includes: a user business work order and the SN number; The asset management system configures port resources for the network device indicated by the SN number according to the user service work order.

6. The method according to claim 1, characterized in that After the network controller sends a device activation completion reply to the handheld operation and maintenance terminal, the method further includes: After receiving the device activation completion reply, the handheld operation and maintenance terminal sends a service delivery request to the service management system, where the service delivery request includes the SN number and the identifier of the user service work order.

7. The method according to claim 6, characterized in that The method further comprises: After receiving the service delivery request sent by the handheld operation and maintenance terminal and the resource configuration information sent by the asset management system, the service management system sends the SN number, the allocated port resources and the opened service information to the network controller; The network controller opens a service for the network device according to the SN number, the allocated port resources and the opened service information.

8. The method according to claim 5, characterized in that The method further comprises: The handheld operation and maintenance terminal sends a service acceptance request to the network controller, where the service acceptance request includes the SN number; After receiving the service acceptance request, the network controller sends the service corresponding to the network device corresponding to the SN number to the handheld operation and maintenance terminal; The handheld operation and maintenance terminal sends a service test request to the network controller according to the selected service to be tested, wherein the service test request includes a service identifier of the service to be tested; The network controller initiates a service acceptance test on the service to be tested according to the service test request.

9. The method according to claim 8, characterized in that After the network controller initiates a service acceptance test for the service to be tested according to the service test request, the method further includes: The network controller sends a test report to the handheld operation and maintenance terminal; The handheld operation and maintenance terminal displays the test report.

10. The method according to claim 1, characterized in that After the network controller logs in and activates the network device according to the SN number and the identifier of the user service work order, the method further includes: The network controller synchronizes target information of the network device to the asset management system; The target information includes at least one of the following: the IP address of the network device, the SN number, and the hardware information frame, board, and slot of the network device.

11. A management system for network equipment, characterized in that: The management system of the network equipment includes: a handheld operation and maintenance terminal and a network controller; The handheld operation and maintenance terminal is used to obtain the product serial number SN of the network device based on the user service work order and the QR code of the network device, and send the SN number and the identifier of the user service work order to the network controller; The network controller is used to log in and activate the network device according to the SN number and the identifier of the user service work order; The network controller is further configured to send a device activation completion reply to the handheld operation and maintenance terminal, wherein the device activation completion reply includes the SN number; The handheld operation and maintenance terminal is further used to send a resource activation request to the asset management system after receiving the device activation completion reply, wherein the resource activation request includes the SN number and the identifier of the user service work order; The resource management system is further configured to allocate port resources to the network device according to the SN number after receiving the resource activation request, and send resource configuration information to the service management system, wherein the resource configuration information includes the SN number and the allocated port resources; The network controller is further used to: send a service delivery request to the service management system, wherein the service delivery request includes the SN number and the identifier of the user service work order; The service management system is further used to: after receiving the service delivery request, deliver the service corresponding to the identifier of the user service work order to the network device corresponding to the SN number.

12. The network equipment management system according to claim 11, characterized in that: The management system of the network equipment also includes: a service management system; The business management system is used to send the identifier of the user business work order to the handheld operation and maintenance terminal.

13. The network equipment management system according to claim 12, characterized in that: The management system of the network device also includes: a QR code management server; The handheld operation and maintenance terminal is further used to send a two-dimensional code information authentication request to the two-dimensional code management server, wherein the two-dimensional code information authentication request includes the two-dimensional code information of the network device; The two-dimensional code management server is used to obtain the SN number of the network device according to the two-dimensional code information authentication request; and send the SN number of the network device to the handheld operation and maintenance terminal.

14. The network equipment management system according to claim 12, characterized in that: The network controller is also used for: Scan the SN numbers of network devices in the network, and match the SN numbers of newly added network devices in the network according to the SN numbers reported by the handheld operation and maintenance terminal.

15. The network equipment management system according to claim 11, characterized in that: The management system of the network equipment also includes: an asset management system; The business management system is further used to send a resource activation request to the asset management system, wherein the resource activation request includes: a user business work order and the SN number; The asset management system is used to configure port resources for the network device indicated by the SN number according to the user service work order.

16. The network equipment management system according to claim 11, characterized in that: The handheld operation and maintenance terminal is further used to send a service delivery request to the service management system after receiving the device activation completion reply, and the service delivery request includes the SN number and the identifier of the user service work order.

17. The network equipment management system according to claim 16, characterized in that: The service management system is further configured to send the SN number, the allocated port resources and the opened service information to the network controller after receiving the service delivery request sent by the handheld operation and maintenance terminal and the resource configuration information sent by the asset management system; The network controller is further used to open services for the network device according to the SN number, the allocated port resources and the opened service information.

18. The network equipment management system according to claim 11, characterized in that: The handheld operation and maintenance terminal is further used to send a service acceptance request to the network controller, wherein the service acceptance request includes the SN number; The network controller is further configured to send the service corresponding to the network device corresponding to the SN number to the handheld operation and maintenance terminal after receiving the service acceptance request; The handheld operation and maintenance terminal is further used to send a service test request to the network controller according to the selected service to be tested, wherein the service test request includes a service identifier of the service to be tested; The network controller is further configured to initiate a service acceptance test for the service to be tested according to the service test request.

19. The network equipment management system according to claim 18, characterized in that: The network controller is further used to send a test report to the handheld operation and maintenance terminal; The handheld operation and maintenance terminal is also used to display the test report.

20. The network equipment management system according to claim 15, characterized in that: The network controller is further used to synchronize target information of the network device to the asset management system; The target information includes at least one of the following: the IP address of the network device, the SN number, and the hardware information frame, board, and slot of the network device.

21. A readable storage medium, characterized in that: The readable storage medium stores a program or instruction, and when the program or instruction is executed by a processor, the steps of the method according to any one of claims 1 to 10 are implemented.

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