SaaS system for interactive service

Abstract

The invention belongs to the technical field of SaaS (Software as a Service) systems, and particularly relates to an SaaS system for interactive services, a merchant user side module comprises a merchant general situation display module, a commodity list module, an order list module, a member display module, a shop statistics module, a shop setting module and a commodity retrieval module; the master station management end module is used for a system administrator to manage and check the merchant user end module; the merchant general situation display module is used for displaying shop data, common functions, marketing activities and application tools of merchants; the SaaS system is high in applicability, can be suitable for various merchants such as fruits, vegetables, food, specialties, take-out, hotels and the like, is complete in function, improves interactivity among customers through sales promotion functions of various shops, can improve the sales volume of commodities, enables the merchants to check the sales state of the commodities at multiple angles at the background of the system, and improves the sales quality of the commodities. And merchants can conveniently and timely find problems existing in the commodities or possibly occurring problems.

Description

Technical Field

[0001] The present invention relates to the field of SaaS systems, and in particular to a SaaS system for interactive services. Background Art

[0002] The SaaS system is a platform that provides software applications over the Internet, where a third-party vendor hosts the application and provides services to users over the Internet. SaaS eliminates the need for customers to install and maintain software locally, transferring this responsibility to third-party providers. The SaaS platform allows users to access the software through a web browser or dedicated application without the need to purchase and maintain the entire software infrastructure. The SaaS system leverages cloud computing infrastructure and economies of scale to further simplify the adoption, use and payment of software by customers. All SaaS applications are hosted in the cloud and can be accessed through any web browser, and applications on mobile devices may run more efficiently through mobile or tablet applications. The high installation and maintenance costs of traditional software deployments are significantly reduced.

[0003] In the use of existing SaaS systems, the applicability requirements for merchant users need to be further improved. When the services provided by the SaaS system are difficult to meet the usage requirements of merchant users, most merchant users will give up using this SaaS system, which will affect the promotion and use of the system. Therefore, the present invention provides a SaaS system for interactive services. Summary of the invention

[0004] The object of the present invention is to provide a SaaS system for interactive services to solve the above problems raised in the above background technology.

[0005] To achieve the above-mentioned purpose, the present invention provides the following technical solutions: a SaaS system for interactive services, comprising a main station management terminal module and a merchant user terminal module, wherein the merchant user terminal module comprises a merchant profile display module, a product list module, an order list module, a member display module, a store statistics module, a store setting module, and a product search module;

[0006] The main station management terminal module is used by the system administrator to manage and view the merchant user terminal modules;

[0007] The merchant profile display module is used to display the merchant's store data, common functions, marketing activities and application tools;

[0008] The product list module is used by merchants to list and remove products from shelves;

[0009] The order list module displays the merchant's sales orders and is used to process order shipment, order cancellation, refund protection, and order viewing;

[0010] The marketing center module is used to provide a variety of store promotion functions, including bargaining activities, package activities, member coupon activities, limited-time discount activities, group purchase activities, full-reduction activities, group purchase activities, limited-time flash sales activities, and special activities;

[0011] The store statistics module is used to display store statistics, product statistics, transaction statistics and access statistics. The store statistics include real-time overview data and trend analysis data. The real-time overview data includes the number of newly added products, the number of product browsing, the number of product collections, the number of ordered products, the order amount and the number of orders. The trend analysis data is based on the real-time overview data statistical chart;

[0012] The store setting module is used to perform store settings, member settings, transaction settings, delivery settings, system settings, WeChat applet settings and WeChat public account settings;

[0013] The product search module is used to search for products that meet the requirements after the user inputs any one or more of product name, product type, product appearance, product price range, and similar product appearance.

[0014] Preferably, the merchant user-end module also includes a store decoration module, and the store decoration module is used for merchants to decorate store pages, including store homepage decoration, category page decoration, and micro page decoration.

[0015] Preferably, the merchant user terminal module also includes a store style module, and the store style module is used for the merchant to select the basic style of the store.

[0016] Preferably, the merchant user terminal module also includes a store template selection module, and the store template selection module is used to provide industry templates for merchants to refer to.

[0017] Preferably, the merchant user-end module also includes a store login module and a store backend module. The store login module is used for the merchant to log in to a store individually, and the store backend module is used to manage the store's merchandise, orders, cash registers, and member data.

[0018] Preferably, the member display module is used to display member data, the member data includes member profile, member list, member level, member tag, the member profile includes the cumulative number of members, the number of new members added today, the number of members placing orders, member regional distribution, and member regional distribution number ranking.

[0019] Preferably, the application tools in the merchant profile display module include electronic waybills, distribution, WeChat circles, mini-program live broadcasts, and points mall.

[0020] Preferably, the main station management terminal module includes a main station login module, a main station operation viewing module, a main station order display module, and a main station setting module;

[0021] The main station login module is used for administrators to log in to their accounts and manage merchant mini-program shops;

[0022] The main station operation viewing module is used to display the operation status of the store, including the names of all stores and the corresponding users, store packages, store opening time, expiration time, and store status;

[0023] The main station order display module is used to display the total order overview data, including the total number of orders, order amount, package orders, package order sales, store orders, store order sales, SMS orders, SMS order sales. After the user places an order, the order will enter the order list;

[0024] The main station setting module is used to set system information, copyright information, database management and optimization.

[0025] Preferably, the main station management terminal module also includes a main station plug-in installation module, and the main station plug-in installation module is used for users to install plug-ins for various scenario requirements.

[0026] Preferably, the merchant user-end module includes a financial data display module, which is used to display the merchant's financial profile, including order profile data, distribution profile data, and member profile data. The order profile data includes the total order amount, the total refund order amount, the total number of orders, and the total number of refund orders. The distribution profile data includes the total amount of distribution orders, the total distribution commission, the commission in progress, and the commission withdrawn. The member profile data includes the member's withdrawable balance, the member's withdrawn balance, the member's withdrawal balance, and the non-withdrawable balance.

[0027] Compared with the prior art, the present invention has the following beneficial effects:

[0028] The SaaS system of the present invention has strong applicability and can be used by a variety of merchants such as fruits, vegetables, food, specialties, takeout, hotels, etc. It is fully functional and can improve the interactivity between customers through a variety of store promotion functions, which can increase the sales volume of goods. Merchants can view the sales status of goods from multiple angles in the system background, which is convenient for merchants to promptly discover problems that exist or may arise with the goods, and is suitable for promotion and use. BRIEF DESCRIPTION OF THE DRAWINGS

[0029] Figure 1 This is a logic block diagram of the present invention. DETAILED DESCRIPTION

[0030] The following will be combined with the drawings in the embodiments of the present invention to clearly and completely describe the technical solutions in the embodiments of the present invention. Obviously, the described embodiments are only part of the embodiments of the present invention, not all of the embodiments. Based on the embodiments of the present invention, all other embodiments obtained by ordinary technicians in this field without creative work are within the scope of protection of the present invention.

[0031] In the description of the present invention, it should be noted that the terms "upper", "lower", "inner", "outer", "top / bottom" and the like indicate positions or positional relationships based on the positions or positional relationships shown in the drawings, and are only for the convenience of describing the present invention and simplifying the description, rather than indicating or implying that the device or element referred to must have a specific position, be constructed and operated in a specific position, and therefore cannot be understood as limiting the present invention. In addition, the terms "first" and "second" are used for descriptive purposes only and cannot be understood as indicating or implying relative importance.

[0032] In the description of the present invention, it should be noted that, unless otherwise clearly specified and limited, the terms "installed", "provided with", "mounted / connected", "connected", etc. should be understood in a broad sense. For example, "connected" can be a fixed connection, a detachable connection, or an integral connection; it can be a mechanical connection or an electrical connection; it can be a direct connection, or it can be indirectly connected through an intermediate medium, or it can be the internal communication of two components. For ordinary technicians in this field, the specific meanings of the above terms in the present invention can be understood according to specific circumstances.

[0033] Example:

[0034] See also Figure 1 , the present invention provides a technical solution: a SaaS system for interactive services, including a main station management terminal module and a merchant user terminal module, the merchant user terminal module includes a merchant profile display module, a product list module, an order list module, a member display module, a store statistics module, a store setting module, and a product search module;

[0035] The main station management terminal module is used by system administrators to manage and view merchant user terminal modules;

[0036] The merchant user-end module includes the merchant login module and the merchant store creation module. The merchant login module is the merchant's login end. After logging in, it is used to add and manage the mini-program stores corresponding to the merchant account; the merchant store creation module is used for merchants to create the required stores and create different store packages according to industry needs;

[0037] The merchant overview display module is used to display the merchant's store data, common functions, marketing activities and application tools. The store data includes real-time overviews, such as today's order number, today's sales amount, total number of orders, order sales, total number of product collections, total number of products, total number of members, and page views; common functions include publishing products, store decoration, order query, member management, etc.

[0038] The product list module is used for merchants to list and remove products;

[0039] The order list module displays the merchant's sales orders and is used to process order shipment, order cancellation, refund protection, and order viewing;

[0040] The marketing center module is used to provide a variety of store promotion functions, including bargaining activities, package activities, member coupon activities, limited-time discount activities, group purchase activities, full-discount activities, group purchase activities, limited-time flash sales activities, special activities, and display them in the marketing activities in the merchant profile display module. Through a variety of store promotion functions, users can be encouraged to forward and promote products, improve interactivity, and correspondingly increase product sales;

[0041] The financial data display module is used to display the financial profile of the merchant, including order profile data, distribution profile data, and member profile data. The order profile data includes the total order amount, the total refund order amount, the total number of orders, and the total number of refund orders. The distribution profile data includes the total amount of distribution orders, the total distribution commission, the commission in progress, and the commission withdrawn. The member profile data includes the member's withdrawable balance, the member's withdrawn balance, the member's withdrawal balance, and the non-withdrawable balance.

[0042] The store statistics module is used to display store statistics, product statistics, transaction statistics and visit statistics. Store statistics include real-time overview data and trend analysis data. Real-time overview data includes the number of new products, number of product views, number of product favorites, number of order products, order amount, and number of orders. Trend analysis data is based on the real-time overview data statistical chart;

[0043] The store setting module is used for store settings, membership settings, transaction settings, delivery settings, system settings, WeChat mini-program settings and WeChat public account settings. Store settings include store name settings, store logo settings, store avatar settings, store photo settings, store introduction settings, store keyword settings. WeChat mini-program settings are used for one-click authorization release, management, review, live broadcast, and WeChat circle of mini-programs;

[0044] The product search module is used to search for products that meet the requirements after the user inputs any one or more of product name, product type, product appearance, product price range, and similar product appearance.

[0045] The merchant user-side module also includes a store decoration module, which is used by merchants to decorate store pages, including store homepage decoration, category page decoration, micro page decoration, and DIY free drag decoration.

[0046] The merchant user-end module also includes a store style module, which is used for merchants to select the basic store style. The basic store styles include red, blue and green.

[0047] The merchant user-end module also includes a store template selection module. The store template selection module is used to provide industry templates for merchants to freely choose for reference and customize decoration. Industry templates include fresh fruit, vegetable, food specialty templates, takeaway templates, etc.

[0048] The merchant user-end module also includes a store login module and a store backend module. The store login module is used for merchants to log in to a store individually, and the store backend module is used to manage the store's merchandise, orders, cash registers, and member data.

[0049] The member display module is used to display member data, including member profile, member list, member level, and member tag. The member profile includes the cumulative number of members, the number of new members added today, the number of members placing orders, the regional distribution of members, and the ranking of the number of members distributed by region.

[0050] The application tools in the merchant profile display module include electronic waybills, distribution, WeChat circles, mini-program live broadcasts, and points mall.

[0051] The main station management module includes the main station login module, the main station operation viewing module, the main station order display module, and the main station setting module;

[0052] The main station login module is used for administrators to log in to their accounts and manage merchants' mini-program stores;

[0053] The main station operation viewing module is used to display the operation status of the store, including the names of all stores and the corresponding users, store packages, store opening time, expiration time, and store status;

[0054] The main station order display module is used to display the total order overview data, including the total number of orders, order amount, package orders, package order sales, store orders, store order sales, SMS orders, SMS order sales. After the user places an order, the order will be included in the order list;

[0055] The main station settings module is used to set system information, copyright information, database management and optimization.

[0056] The front desk management module also includes a front desk plug-in installation module, which is used by users to install plug-ins for various scenarios, including Alipay payment, Alibaba Cloud SMS, member registration, member recharge, member check-in, member withdrawal, points redemption, store management, etc.

[0057] The merchant user-end module includes a financial data display module, which is used to display the merchant's financial profile, including order profile data, distribution profile data, and member profile data. The order profile data includes the total order amount, the total refund order amount, the total number of orders, and the total number of refund orders. The distribution profile data includes the total amount of distribution orders, the total distribution commission, the commission in progress, and the commission withdrawn. The member profile data includes the member's withdrawable balance, the member's withdrawn balance, the member's withdrawal balance, and the non-withdrawable balance.

[0058] The above shows and describes the basic principles and main features of the present invention and the advantages of the present invention. For those skilled in the art, it is obvious that the present invention is not limited to the details of the above exemplary embodiments, and the present invention can be implemented in other specific forms without departing from the spirit or basic features of the present invention; therefore, no matter from which point of view, the embodiments should be regarded as exemplary and non-restrictive. The scope of the present invention is limited by the attached claims rather than the above description. Therefore, it is intended to include all changes within the meaning and scope of the equivalent elements of the claims in the present invention, and any figure marks in the claims should not be regarded as limiting the claims involved.

[0059] Although embodiments of the present invention have been shown and described, it will be appreciated by those skilled in the art that various changes, modifications, substitutions and variations may be made to the embodiments without departing from the principles and spirit of the present invention, and that the scope of the present invention is defined by the appended claims and their equivalents.

Claims

1. A SaaS system for interactive services, comprising a central station management terminal module and a merchant user terminal module, characterized in that: The merchant client module includes a merchant overview display module, a product list module, an order list module, a member display module, a store statistics module, a store setting module, and a product search module; The main station management terminal module is used by the system administrator to manage and view the merchant user terminal modules; The merchant profile display module is used to display the merchant's store data, common functions, marketing activities and application tools; The product list module is used by merchants to list and remove products from shelves; The order list module displays the merchant's sales orders and is used to process order shipment, order cancellation, refund protection, and order viewing; The marketing center module is used to provide a variety of store promotion functions, including bargaining activities, package activities, member coupon activities, limited-time discount activities, group purchase activities, full-reduction activities, group purchase activities, limited-time flash sales activities, and special activities; The store statistics module is used to display store statistics, product statistics, transaction statistics and access statistics. The store statistics include real-time overview data and trend analysis data. The real-time overview data includes the number of newly added products, the number of product browsing, the number of product collections, the number of ordered products, the order amount and the number of orders. The trend analysis data is based on the real-time overview data statistical chart; The store setting module is used to perform store settings, member settings, transaction settings, delivery settings, system settings, WeChat applet settings and WeChat public account settings; The product search module is used to search for products that meet the requirements after the user inputs any one or more of product name, product type, product appearance, product price range, and similar product appearance.

2. A SaaS system for interactive services according to claim 1, characterized in that: The merchant user terminal module also includes a store decoration module, which is used by merchants to decorate store pages, including store homepage decoration, category page decoration, and micro page decoration.

3. The SaaS system for interactive services according to claim 1, characterized in that: The merchant user terminal module also includes a store style module, and the store style module is used for merchants to select a basic store style.

4. The SaaS system for interactive services according to claim 1, characterized in that: The merchant user terminal module also includes a store template selection module, and the store template selection module is used to provide industry templates for merchants to refer to.

5. The SaaS system for interactive services according to claim 1, characterized in that: The merchant user terminal module also includes a store login module and a store backend module. The store login module is used for merchants to log in to a store individually, and the store backend module is used to manage the store's merchandise, orders, cash registers, and member data.

6. The SaaS system for interactive services according to claim 1, characterized in that: The member display module is used to display member data, which includes member profile, member list, member level, and member tag. The member profile includes the cumulative number of members, the number of new members added today, the number of members placing orders, the regional distribution of members, and the ranking of the number of members distributed by region.

7. The SaaS system for interactive services according to claim 1, characterized in that: The application tools in the merchant profile display module include electronic waybills, distribution, WeChat circles, mini-program live broadcasts, and points mall.

8. The SaaS system for interactive services according to claim 1, characterized in that: The main station management terminal module includes a main station login module, a main station operation viewing module, a main station order display module, and a main station setting module; The main station login module is used for administrators to log in to their accounts and manage merchant mini-program shops; The main station operation viewing module is used to display the operation status of the store, including the names of all stores and the corresponding users, store packages, store opening time, expiration time, and store status; The main station order display module is used to display the total order overview data, including the total number of orders, order amount, package orders, package order sales, store orders, store order sales, SMS orders, SMS order sales. After the user places an order, the order will enter the order list; The main station setting module is used to set system information, copyright information, database management and optimization.

9. A SaaS system for interactive services according to claim 8, characterized in that: The main station management terminal module also includes a main station plug-in installation module, which is used by users to install plug-ins for various scenario requirements.

10. The SaaS system for interactive services according to claim 1, characterized in that: The merchant user-end module includes a financial data display module, which is used to display the merchant's financial profile, including order profile data, distribution profile data, and member profile data. The order profile data includes the total order amount, the total refund order amount, the total number of orders, and the total number of refund orders. The distribution profile data includes the total amount of distribution orders, the total distribution commission, the commission in the process of withdrawal, and the commission withdrawn. The member profile data includes the member's withdrawable balance, the member's withdrawn balance, the member's withdrawal balance, and the non-withdrawable balance.

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