Wide property management system

Abstract

The invention provides a wide property management system, and belongs to the technical field of management systems. Comprising a property management module, a community management module, a real estate management module, an office module, a parking warranty module, a purchase module, an equipment module, a contract module, an inspection module, a maintenance module, a report module, a preferential module, a reservation module, a cost module, a warranty module, an organization module and a system module. A plurality of functional modules such as organization structure management and system maintenance are integrated into a whole, omnibearing digital management of property resources is realized, the integration not only simplifies the tedious manual operation process in traditional property management, but also enhances the information circulation and task processing capability through an automatic tool, and the management efficiency is improved. And the response speed and the execution efficiency of property management are greatly improved.

Description

Technical Field

[0001] The present invention belongs to the technical field of management systems, and in particular relates to a public property management system. Background Art

[0002] With the acceleration of urbanization, the number of high-rise buildings and large communities continues to increase. Property management, as an important link, involves the management efficiency of property companies, the quality of life of residents and the harmony and stability of communities. However, there are some problems with traditional property management methods, such as information asymmetry, opaque services, and difficulty in collecting fees in a timely manner. These problems not only affect the operational efficiency of property companies, but also bring inconvenience to owners.

[0003] In order to solve these problems, the property management system came into being. The property management system is an intelligent management system based on computer technology and the Internet platform. Through information technology, the property company can achieve comprehensive management of the community, improve management efficiency, enhance service quality, and enhance owner satisfaction. Therefore, the Guangzhong property management system is designed for effective management. Summary of the invention

[0004] The purpose of the present invention is to provide a public property management system, aiming to solve the problem that the property service work in the prior art is too cumbersome, which will reduce the quality of property services, and the property management efficiency is extremely low due to the incomplete structure of the property system.

[0005] To achieve the above object, the present invention provides the following technical solutions:

[0006] Guangzhong Property Management System includes the following steps:

[0007] S1. Guangzhong Property Management System includes property management module, community management module, real estate management module, office module, parking warranty module, procurement module, equipment module, contract module, inspection module, maintenance module, report module, discount module, reservation module, expense module, warranty module, organization module and system module;

[0008] S2. The mall system includes store module, product module, service module, inventory module, membership module, financial module, order module, mobile phone module, collection module, statistics module, activity module, organization module and system module.

[0009] As a preferred solution of the present invention, the property management module, community management module, real estate management module, office module, parking warranty module, procurement module, equipment module, contract module, inspection module, maintenance module, report module, discount module, reservation module, expense module, warranty module, organization module and system module;

[0010] Community management module: This module centrally manages the information of each community served by the property, including the maintenance of basic community information, management of resident information, and release of community announcements;

[0011] Real estate management module: manages real estate resources within the community, such as house type, room number, owner information, etc., and supports the tracking of real estate sales, rentals, transfers, etc.

[0012] Management Module: Fee-1 & Fee-2: These two modules may handle different fee types respectively;

[0013] Office module: provides office automation tools within the property, such as task allocation, schedule management, document sharing, etc.;

[0014] Parking module: manages the community parking resources, including parking space allocation, parking fee collection, vehicle entry and exit records, etc., with the aim of optimizing parking resource allocation, ensuring parking convenience for owners and effectively collecting parking fees;

[0015] Warranty module: handles owners' repair requests, including fault reporting, repair progress tracking, repair work order management, etc., to quickly respond to owners' needs and improve the quality and efficiency of repair services;

[0016] Procurement module: used for procurement application, approval, supplier management and procurement records of materials and services required in property management, which helps to control costs and ensure smooth supply chain;

[0017] Equipment module: manages various equipment assets in the property, such as elevators, fire protection facilities, monitoring systems, etc., including equipment warehousing, out-of-warehouse, maintenance records and status monitoring to ensure the normal operation of the equipment and extend its service life;

[0018] Contract module: records and manages all contract information related to properties, such as lease contracts, service outsourcing contracts, etc., to facilitate contract renewal reminders, compliance checks and file management;

[0019] Inspection module: formulate inspection plans, record inspection results, track problem rectification, and ensure that daily safety inspections and maintenance of property facilities meet regulatory requirements;

[0020] Maintenance module: regular maintenance plans and execution records for property facilities and equipment to ensure the normal operation of facilities and preventive maintenance to reduce the occurrence of failures;

[0021] Report module (financial section): summarizes various financial data and generates financial reports, such as income and expenditure reports, budget comparison analysis, etc., to provide decision support for management;

[0022] Promotional module: manage various promotional activities or policies for owners or customers to improve customer satisfaction and loyalty;

[0023] Reservation module: allows owners to make reservations for various property services, such as housekeeping cleaning, facility use, etc., to improve service convenience and user experience;

[0024] Business acceptance module: handles various service requests from owners, such as complaints, suggestions, consultations, etc., to ensure that owners' demands are responded to and resolved in a timely manner;

[0025] Organization module: manages the organizational structure, employee information and authority allocation of the property company, and supports internal human resource management;

[0026] System module: system settings and maintenance module, including user management, permission configuration, data backup and recovery and other functions, to ensure stable system operation and information security.

[0027] As a preferred solution of the present invention, the store module; this part involves the registration, management and display information of all stores, including store decoration, advertising management, store visit records, community information change records, etc. The store, as the online storefront of the merchant, can personalize the product display and optimize the customer experience. At the same time, it manages store information and customer interaction, such as changing passwords, advertising management, store descriptions, contact information, etc.

[0028] Product module: product listing, classification, specifications, labeling, management, pricing, comments, inventory warnings, import and other functions. This module is the core of the mall and is responsible for uploading, displaying, searching, filtering, details, and inventory warnings of product information, ensuring accurate operations of product information such as barcode query, name input, inventory status update, etc.

[0029] Service module: provides online service reservation, maintenance, installation and other service types, cost classification and processing. Unlike commodities, the service module deals with the consumption of non-physical commodities, but technical or professional services, such as installation and consulting, involving service work order management and cost details.

[0030] Inventory module: manage inventory warning, incoming and outgoing goods, inventory, inbound and outbound goods, assets, ensure smooth commodity circulation, monitor inventory health, reduce backlogs, and replenish goods in time, such as incoming orders, return orders, and accounting.

[0031] Member module: member information, level, financial details, payment, and preferential management. Membership is a measure of customer loyalty. This module provides personalized services, points, preferential treatment, level rights, and financial records to enhance stickiness, such as level adjustment, member telephone inquiry, and password.

[0032] Order module; order creation and receipt: customers submit service requests through the web, mobile terminal or front desk, such as repair, appointment, parking, outbound goods purchase, etc., and the system generates orders immediately;

[0033] Review and confirmation: Customer service or the system automatically / manually reviews the order to confirm the accuracy of information, such as service time, cost, inventory, and feasibility;

[0034] Payment processing: The customer selects a payment method, and the system processes the payment, such as online payment and prepaid bills, and the financial module links to confirm the receipt of the payment;

[0035] Execution and tracking: The service department or supplier executes according to the order details, such as dispatching repair work orders and shipping, and the system records the progress;

[0036] Feedback and evaluation: After receiving the goods, customers can evaluate the service, and the system collects feedback as a basis for improvement;

[0037] After-sales processing: returns and complaints. If you are not satisfied, we will handle returns and refunds, and link finance and inventory adjustments;

[0038] Closing: end of service, order completion, financial settlement, archiving, data statistics;

[0039] Report generation: order data, analysis, financial module linkage, report generation, management decision support;

[0040] Member points: association, consumption, membership module, points increase and decrease, points, discounts, levels;

[0041] Notification: system, automatic / manual, order status changes, message notifications to customers and employees;

[0042] Cancellation and: customer / employee, processing, cancellation reason, system record, linkage with finance and inventory;

[0043] Batch processing: such as procurement, activities, orders, unified processing, efficiency;

[0044] Financial module; orders, withdrawals, statistics, payment information, financial core, processing income flow, order settlement, including reconciliation, financial analysis, such as accounts, statistics, processing, orders;

[0045] Order module; Inspection and warehousing confirmation: goods, quality, quantity, specifications, compliance, system entry, linked inventory update, financial module;

[0046] Settle accounts and payments in conjunction with finance, invoices, check documents, process payments, write-offs, and ensure capital flow;

[0047] Return management exceptions, discrepancies, problems, system registration of returns, supplier communication, processing, inventory, and financial adjustments;

[0048] Data analysis history, analysis, procurement efficiency, cost, optimization of procurement strategy, supplier performance, continuous improvement;

[0049] Mobile module; convenient operation, activities, statistics, mobile optimization, customer mobile terminal, convenient operation, such as activity viewing, purchase, such as activities, statistics, such as mobile phone, operation;

[0050] Collection module: Inspection and warehousing confirmation: goods, quality, quantity, specifications, compliance, system entry, linkage inventory update, financial model;

[0051] Statistics module; finance, activities, commodity sales, inventory statistics, data analysis, providing decision-making basis, such as financial statements, activities, such as rankings, statistics, such as statistics;

[0052] Activity module: promotions, discounts, group purchases, flash sales, marketing, attracting customers, promotional activities such as group purchases and products;

[0053] Organization module; information, authority, employee management, internal management, such as organizational structure, roles, relationships, such as employees, such as information and authority;

[0054] System module; settings, exit, platform configuration, such as system, exit, such as settings, such as system, such as exit.

[0055] Compared with the prior art, the present invention has the following beneficial effects:

[0056] 1. In this solution, the comprehensive integration of Guangzhong Property Management System significantly improves the efficiency of property management. By integrating multiple functional modules such as property management, community management, real estate management, office automation, parking warranty, procurement, equipment maintenance, contract management, inspection and maintenance, report generation, preferential policies, reservation services, expense processing, warranty process, organizational structure management and system maintenance, it realizes the all-round digital management of property resources. This integration not only simplifies the cumbersome manual operation process in traditional property management, but also enhances the information flow and task processing capabilities through automated tools, which greatly improves the response speed and execution efficiency of property management.

[0057] 2. In this solution, the mall function module provided by the system enhances the community life service experience. The mall system integrates multiple functions such as store management, product listing, service reservation, inventory control, membership service, financial processing, order management, mobile optimization, data statistics and analysis, and promotional activities. It not only provides a convenient online shopping channel for community residents, but also increases user participation and satisfaction through personalized services, point rewards, and preferential activities. In addition, the mall module is closely connected with the property system, which can synchronize user data and form a closed service loop, further enhancing the added value of property management and the convenience of residents' lives.

[0058] 3. In this solution, intelligent data analysis and decision support capabilities promote the refined operation of property management. The system's built-in reporting module, statistical analysis, financial module, and activity module can collect and analyze various property management data in real time, generate detailed financial statements and operation reports, and provide decision support for management. These data-driven insights help management accurately grasp the operating status of the property, effectively control costs, predict market trends, and optimize resource allocation, thereby achieving more refined operation management, improving the overall benefits of property management and the quality of life of residents. Through comprehensive digital transformation, efficient automation of property management has been achieved, the diversity and convenience of community services have been enhanced, and refined operation decisions have been assisted through big data analysis, ultimately improving the overall level of property management and residents' satisfaction. BRIEF DESCRIPTION OF THE DRAWINGS

[0059] The accompanying drawings are used to provide a further understanding of the present invention and constitute a part of the specification. Together with the embodiments of the present invention, they are used to explain the present invention and do not constitute a limitation of the present invention. The Guangzhong property management system includes the following steps: In the accompanying drawings:

[0060] Figure 1 It is a flowchart of the public property management system of the present invention;

[0061] Figure 2 It is a flowchart of the cell management module of the present invention;

[0062] Figure 3 It is a flowchart of the real estate management module of the present invention;

[0063] Figure 4 It is a flowchart of the expense module of the present invention;

[0064] Figure 5 It is a flowchart of the office module of the present invention;

[0065] Figure 6 This is a flowchart of the parking maintenance module of the present invention;

[0066] Figure 7 This is a flowchart of the warranty module of the present invention;

[0067] Figure 8 It is a flowchart of the purchasing module of the present invention;

[0068] Fig. 9 It is a flow chart of the equipment module of the present invention;

[0069] Fig.10 It is a flowchart of the contract module of the present invention;

[0070] Fig.11 It is a flowchart of the inspection module of the present invention;

[0071] Fig.12 It is a flowchart of the maintenance module of the present invention;

[0072] Fig.13 It is a flowchart of the report module of the present invention;

[0073] Fig.14 It is a flowchart of the preferential module of the present invention;

[0074] Fig.15 It is a flowchart of the reservation module of the present invention;

[0075] Fig.16 It is a flowchart of the organizational module of the present invention;

[0076] Fig.17 It is a flowchart of the first system module of the present invention;

[0077] Fig.18 The mall system of the present invention;

[0078] Fig.19 It is a flow chart of the shop module of the present invention;

[0079] Fig. 20 It is a flowchart of the commodity module of the present invention;

[0080] Fig.21 It is a flowchart of the service module of the present invention;

[0081] Fig. 22 It is a flowchart of the inventory module of the present invention;

[0082] Fig.23 It is a flowchart of the membership module of the present invention;

[0083] Fig.24 It is a flowchart of the financial module of the present invention;

[0084] Fig.25 It is a flowchart of the order module of the present invention;

[0085] Fig.26 It is a flowchart of the mobile phone module of the present invention;

[0086] Fig. 27 It is a flowchart of the acquisition module of the present invention;

[0087] Fig.28 It is a flowchart of the statistical module of the present invention;

[0088] Fig.29 It is a flowchart of the activity module of the present invention;

[0089] Fig.30 It is a flowchart of the organizational module of the present invention;

[0090] Fig.31 is a flow chart of the second system module of the present invention;

[0091] Fig.32 It is a system electrical flow chart of the present invention. DETAILED DESCRIPTION

[0092] The following will be combined with the drawings in the embodiments of the present invention to clearly and completely describe the technical solutions in the embodiments of the present invention. Obviously, the described embodiments are only part of the embodiments of the present invention, not all of the embodiments. Based on the embodiments of the present invention, all other embodiments obtained by ordinary technicians in this field without creative work are within the scope of protection of the present invention.

[0093] Example 1

[0094] See also Figure 1-Figure 32 , the present invention provides the following technical solutions:

[0095] Guangzhong Property Management System includes the following steps:

[0096] S1. Guangzhong Property Management System includes property management module, community management module, real estate management module, office module, parking warranty module, procurement module, equipment module, contract module, inspection module, maintenance module, report module, discount module, reservation module, expense module, warranty module, organization module and system module;

[0097] S2. The mall system includes store module, product module, service module, inventory module, membership module, financial module, order module, mobile phone module, collection module, statistics module, activity module, organization module and system module.

[0098] In a specific embodiment of the present invention,

[0099] Zone management module;

[0100] Process principle: This module integrates the basic information database of the community, including household information, housing status, area, property rights, floor plans, etc., as well as records of household changes;

[0101] Purpose: To facilitate the property management to quickly respond to residents' needs, effectively manage, and support decision-making and community development planning;

[0102] Property management;

[0103] Technology: Through the digital real estate archive system, record the real estate sales, rental status, transfer records, maintenance history information, etc.

[0104] Purpose: To optimize the use of real estate, improve management efficiency, provide professional services to owners, and promote real estate appreciation;

[0105] Office module;

[0106] Process: electronic processes, such as document approval, meeting arrangements, announcements, task allocation, and email system integration;

[0107] Purpose: Improve internal collaboration efficiency, reduce paper, speed up information flow, and make the decision-making process transparent;

[0108] Parking management;

[0109] Technology: intelligent parking system, license plate recognition, parking space allocation, online reservation, billing calculation, automatic deduction;

[0110] Purpose: To solve parking difficulties, improve car owner experience, optimize space utilization, and increase revenue transparency;

[0111] Procurement module;

[0112] Process: electronic purchase application, supplier management, quotation comparison, and digital process of purchase document requirements; Purpose: reduce costs, improve efficiency, transparency, quality control budget, and reduce waste;

[0113] Contract management;

[0114] Process: contract template, electronic signature, storage, progress tracking, renewal reminder, payment terms management Purpose: standardize management, reduce risks, improve efficiency, facilitate query, and protect rights and interests;

[0115] Inspection module;

[0116] Process: regular inspection plan, task dispatch, movement record, result entry, problem tracking;

[0117] Purpose: Preventive maintenance, ensure safety, extend facility life, and reduce failures;

[0118] Maintenance module;

[0119] Process: planned maintenance, periodic tasks, consumable parts management, records, status tracking;

[0120] Purpose: To extend equipment life, reduce downtime and lower maintenance costs;

[0121] Reporting module;

[0122] Technology: financial and operational data statistics, analysis tools, charts, automatic generation, trend reports;

[0123] Purpose: decision support, monitoring operations, strategy optimization, visual management;

[0124] Discount module;

[0125] Crafts: promotional activity planning, discount, coupon management, promotion, membership strategy;

[0126] Purpose: stimulate consumption, increase activity, and improve loyalty;

[0127] Cost module;

[0128] Process: billing item management, bill generation, payment, and collection of payment records;

[0129] Purpose: accuracy, timely payment, and financial health;

[0130] Warranty module;

[0131] Process: online repair reporting, allocation, progress tracking, and work order records;

[0132] Purpose: Quick response, transparency, and improved satisfaction;

[0133] Organization module;

[0134] Process: authority allocation, role management, user settings, system configuration;

[0135] Purpose: security, efficient management, data isolation, and authority control;

[0136] The processes and purposes of each of the above modules jointly build an efficient and intelligent property management ecosystem, which improves efficiency, optimizes service quality, reduces costs, and enhances owner satisfaction through integrated management processes;

[0137] Shop module:

[0138] Merchant display window: provides merchant entry, store decoration, store information, advertising settings, product display, and store activity release;

[0139] Purpose: Personalize brand display, attract customers, and enhance shopping experience;

[0140] Product module:

[0141] Product core: product listing, classification, details, labels, specifications, inventory management, pricing, reviews, promotion settings;

[0142] Purpose: Enrich commodity management, facilitate purchase, and promote sales; Dynamic tracking of inventory module: real-time inventory update, early warning, in and out of warehouse records, inventory, and transfer management;

[0143] Purpose: To ensure adequate supply, avoid out-of-stock situations, and optimize logistics;

[0144] Member module: registration and login, information, rating system, points, discounts, purchase records, services, member marketing activities;

[0145] Purpose: Enhance stickiness and increase repurchase rate;

[0146] Financial module: collection, refund, settlement, statistics, statement, withdrawal, and expense management;

[0147] Purpose: Financial transparency, healthy capital flow, and management;

[0148] Order module: creation, payment, delivery, after-sales, status tracking, return and exchange processing, customer service;

[0149] Purpose: Smooth process and guaranteed service;

[0150] Mobile module: adaptation, notification, quick operation, payment, order viewing;

[0151] Purpose: Convenience, adapting to mobile shopping;

[0152] Statistics module: sales, traffic, behavior, products, activity effects, and member analysis;

[0153] Purpose: Decision support, optimization strategy;

[0154] Activity module: discounts, marketing activities, group buying, discounts, limited time;

[0155] Purpose: To promote sales and increase interaction;

[0156] Organization module: employee, role, authority, department, and supplier management;

[0157] Purpose: Internal coordination, safety and efficiency;

[0158] The property management system, property mall system and APP system together constitute a complete property management system. The APP system is a component of the property management system. The number of APP systems can be set to multiple. In the future, data can be shared according to management needs to facilitate the use of owners, properties and merchants.

[0159] The property management system is a comprehensive management platform that covers all aspects of property management, such as customer service, financial management, equipment management, security management, etc. This system can be remotely monitored and managed through IoT technology, such as video surveillance through sensors and cameras, identity authentication and visitor management through smart access control systems, energy management through smart lighting systems, etc.

[0160] The property mall system is an e-commerce platform that provides a transaction channel between owners and properties. On this platform, owners can purchase various goods and services, such as household items, life services, maintenance services, etc., and properties can also provide various services to owners through this platform, such as maintenance services, cleaning services, etc.;

[0161] Finally, the APP system is part of the property management system. It provides a mobile application that is convenient for owners, property staff and merchants to use. Through this application, owners can easily view and manage their property information, such as bills, maintenance services, etc., and property staff can also use this application to manage properties, such as viewing and managing maintenance services, bills, etc.;

[0162] For merchants, they can now manage their business through mobile APPs, and realize functions such as order acceptance, dispatching, uploading items, and shipping. On mobile APPs, merchants can receive customer order information in real time and process it quickly. Through GPS positioning and the convenience of mobile networks, merchants can dispatch orders to delivery personnel more efficiently to ensure that the goods can be delivered to customers as soon as possible. In addition, merchants can also upload new product information and update inventory directly through mobile APPs, so that customers can see the latest products at any time.

[0163] During the delivery process, merchants can fill in the delivery information on the APP, track the logistics status, and notify customers in a timely manner. In this way, merchants can not only save time working at the computer, but also manage their business anytime and anywhere to improve efficiency;

[0164] In general, mobile APP provides merchants with a convenient and fast platform, making business management more flexible and efficient. Whether it is receiving orders, sending orders, uploading items, shipping, etc., it can now be easily completed on the mobile phone;

[0165] The property management system also has background functions and data modules;

[0166] Data integration and analysis: integrating daily operational data of the community, such as passenger flow, energy consumption, equipment usage, service frequency, etc., and using big data technology to analyze, identify patterns, predict trends, and optimize resource allocation;

[0167] Decision support: Based on the analysis results, property decision support management can make scientific decisions, such as budget planning, facility renovation, and service upgrades to improve resident satisfaction;

[0168] Operation module, precision marketing; using customer portraits, customized promotion strategies based on consumption habits, and precise push of services and activities, such as family packages and holiday discounts, to improve conversion rates;

[0169] Interaction management: community activity management, online interactive platform, increase community activity registration, voting, opinion solicitation, improve participation, and enhance community cohesion;

[0170] Financial and household module, information management: centralized maintenance, resident files, updated information, including contact and service records, to facilitate service follow-up and quick response to needs;

[0171] Satisfaction survey: collect feedback, conduct regular surveys, and optimize services and improve quality through questionnaires and feedback mechanisms;

[0172] Order module: automated processing;

[0173] Order management: systematic processing of orders, from receipt to tracking to completion, automation, reducing errors and improving efficiency;

[0174] secure payment processing;

[0175] Finance: integrated payment system to ensure secure payment, clear accounts and convenient reconciliation;

[0176] Ledger module: clearly record the flow of water and make it visible in detail;

[0177] Clear accounts, income, expenses, and expenditures, easy to audit, and transparent management;

[0178] Analyze financial basis for decision-making: financial data to support decision-making, such as cost control, budgeting, investment, and optimizing the use of funds;

[0179] Dynamic detection records, equipment maintenance warning, real-time monitoring of equipment such as elevators and security, early warning system failures, preventive maintenance, to ensure operation;

[0180] Intelligent environmental monitoring and safety; intelligent perception, such as temperature, humidity, and air quality, intelligent regulation, optimization of the environment, and improvement of residents’ comfort;

[0181] In summary, the property management system makes full use of data through these modules, which not only realizes the intelligent and refined management of community operations, but also improves service quality and the living experience of owners. At the same time, through data-driven decision-making, it lays a solid foundation for the long-term development of the property.

[0182] For details, please refer to Figure 1-Figure 32 , the property management module, community management module, real estate management module, office module, parking warranty module, procurement module, equipment module, contract module, inspection module, maintenance module, report module, discount module, reservation module, expense module, warranty module, organization module and system module;

[0183] Community management module: This module centrally manages the information of each community served by the property, including the maintenance of basic community information, the management of resident information, and the release of community announcements. The purpose is to establish and maintain a clear community information database to facilitate daily management and communication with residents;

[0184] Real estate management module: manages real estate resources within the community, such as house type, room number, owner information, etc., supports the tracking of real estate sales, rentals, transfers, etc., ensures the accuracy and timeliness of real estate information, and facilitates the effective allocation and management of real estate resources by the property management;

[0185] Management module: Fee-1 & Fee-2: These two modules may handle different types of fees respectively. For example, Fee-1 is responsible for calculating, collecting and recording regular fees such as property fees, water and electricity fees, while Fee-2 may involve the processing of special fees or additional service fees, such as renovation deposits, liquidated damages, etc. Their purpose is to achieve automated management of fees and improve charging efficiency and accuracy.

[0186] Office module: provides office automation tools within the property, such as task allocation, schedule management, document sharing, etc., aiming to improve the collaborative work efficiency of the property team;

[0187] Parking module: manages the community parking resources, including parking space allocation, parking fee collection, vehicle entry and exit records, etc., with the aim of optimizing parking resource allocation, ensuring parking convenience for owners and effectively collecting parking fees;

[0188] Warranty module: handles owners' repair requests, including fault reporting, repair progress tracking, repair work order management, etc., to quickly respond to owners' needs and improve the quality and efficiency of repair services;

[0189] Procurement module: used for procurement application, approval, supplier management and procurement records of materials and services required in property management, which helps to control costs and ensure smooth supply chain;

[0190] Equipment module: manages various equipment assets in the property, such as elevators, fire protection facilities, monitoring systems, etc., including equipment warehousing, out-of-warehouse, maintenance records and status monitoring to ensure the normal operation of the equipment and extend its service life;

[0191] Contract module: records and manages all contract information related to properties, such as lease contracts, service outsourcing contracts, etc., to facilitate contract renewal reminders, compliance checks and file management;

[0192] Inspection module: formulate inspection plans, record inspection results, track problem rectification, and ensure that daily safety inspections and maintenance of property facilities meet regulatory requirements;

[0193] Maintenance module: regular maintenance plans and execution records for property facilities and equipment to ensure the normal operation of facilities and preventive maintenance to reduce the occurrence of failures;

[0194] Report module (financial section): summarizes various financial data and generates financial reports, such as income and expenditure reports, budget comparison analysis, etc., to provide decision support for management;

[0195] Promotional module: manage various promotional activities or policies for owners or customers to improve customer satisfaction and loyalty;

[0196] Reservation module: allows owners to make reservations for various property services, such as housekeeping cleaning, facility use, etc., to improve service convenience and user experience;

[0197] Business acceptance module: handles various service requests from owners, such as complaints, suggestions, consultations, etc., to ensure that owners' demands are responded to and resolved in a timely manner;

[0198] Organization module: manages the organizational structure, employee information and authority allocation of the property company, and supports internal human resource management;

[0199] System module: system settings and maintenance module, including user management, permission configuration, data backup and recovery and other functions, to ensure stable system operation and information security.

[0200] In this embodiment:

[0201] Benefits of the community management module: centralized information management: integrating basic community information, convenient and quick access and update, and improving management efficiency;

[0202] Resident interaction and communication: Promote communication between residents and property management, issue notices and announcements in a timely manner, and enhance community participation;

[0203] Safety maintenance: monitor the community environment, record abnormal situations, handle them in a timely manner, and ensure residential safety;

[0204] Property management module: Benefits: clear property rights, record of property ownership and status, avoidance of disputes, and convenient sales, leasing and management;

[0205] Resource allocation: effectively utilize space, adjust according to room status, promote leasing and sales, and increase revenue;

[0206] Data analysis: provide basis for market trends and guide strategy adjustments;

[0207] Office module: Benefits: efficient task coordination, teamwork, improved office automation, workflow processing speed and quality;

[0208] Document management: resource sharing, reducing duplication of work, unified archiving, easy to find;

[0209] Fast decision support: information, timely reporting, decision-making basis, and accelerated response;

[0210] Parking module: Benefits: optimized parking space management, intelligent allocation, reduced congestion, and improved utilization;

[0211] Automatic and convenient charging: accurate and contactless, reducing manual misbilling;

[0212] Record query: entry and exit, convenient for car owners to trace, safe and convenient;

[0213] Procurement module: Benefits, cost control: transparent procurement process, reduced expenditure, price comparison;

[0214] Supplier management: evaluation, cooperation and elimination of inferior suppliers, quality assurance;

[0215] Reasonable inventory management to avoid overstocking and timely replenishment to meet demand;

[0216] Equipment module: benefits, maintenance prevention plan, extended life, reduced sudden failures, record tracking history, full maintenance cycle, optimized maintenance;

[0217] Real-time safety monitoring ensures equipment operation and prevents hazards;

[0218] Inspection module: Benefits: Regular inspections, compliance with laws and regulations, ensuring safety, early elimination of hidden dangers, prevention of minor problems, reporting and feedback records, and continuous improvement;

[0219] Maintenance module: benefits, planned periodicity, avoiding major repairs, cost reduction in the long term, overall;

[0220] Benefits of the reporting module: transparent financial data, decision support, comparative trend analysis, budget and adjustment;

[0221] Performance evaluation indicators; benefits of preferential modules, promotions attract owners to participate and enhance loyalty; consumption incentives encourage promotion; activities enrich the community;

[0222] The benefits of the reservation module include advance booking and arrangement of services, reduced waiting time, rational allocation and optimization of resources, and improved experience satisfaction;

[0223] The benefits of the warranty module include quick response to owner needs, improved satisfaction, tracking of transparent repair processes, and record management history and statistics;

[0224] Benefits of the organizational module: clear management structure and clear division of responsibilities; optimized staffing positions and secure authority management;

[0225] Benefits of system modules: secure data, prevent leakage, control operations through permission management, upgrade and maintain system, and stability.

[0226] For details, please refer to Figure 1-Figure 32 The store module, product module, service module, inventory module, membership module, financial module, order module, mobile module, collection module, statistics module, activity module, organization module and system module include:

[0227] S3, store module; this part involves the registration, management and display information of all stores, including store decoration, advertising management, store visit records, community information change records, etc. As the online storefront of the merchant, the store can personalize the product display and optimize the customer experience. At the same time, it manages store information and customer interaction, such as changing passwords, advertising management, store descriptions, contact information, etc.

[0228] Product module: product listing, classification, specifications, labeling, management, pricing, comments, inventory warnings, import and other functions. This module is the core of the mall and is responsible for uploading, displaying, searching, filtering, details, and inventory warnings of product information, ensuring accurate operations of product information such as barcode query, name input, inventory status update, etc.

[0229] Service module: provides online service reservation, maintenance, installation and other service types, cost classification and processing. Unlike commodities, the service module deals with the consumption of non-physical commodities, but technical or professional services, such as installation and consulting, involving service work order management and cost details.

[0230] Inventory module: manage inventory warning, incoming and outgoing goods, inventory, inbound and outbound goods, assets, ensure smooth commodity circulation, monitor inventory health, reduce backlogs, and replenish goods in time, such as incoming orders, return orders, and accounting.

[0231] Member module: member information, level, financial details, payment, and preferential management. Membership is a measure of customer loyalty. This module provides personalized services, points, preferential treatment, level rights, and financial records to enhance stickiness, such as level adjustment, member telephone inquiry, and password.

[0232] Order module; order creation and receipt: customers submit service requests through the web, mobile terminal or front desk, such as repair, appointment, parking, outbound goods purchase, etc., and the system generates orders immediately;

[0233] Review and confirmation: Customer service or the system automatically / manually reviews the order to confirm the accuracy of information, such as service time, cost, inventory, and feasibility;

[0234] Payment processing: The customer selects a payment method, and the system processes the payment, such as online payment and prepaid bills, and the financial module links to confirm the receipt of the payment;

[0235] Execution and tracking: The service department or supplier executes according to the order details, such as dispatching repair work orders and shipping, and the system records the progress;

[0236] Feedback and evaluation: After receiving the goods, customers can evaluate the service, and the system collects feedback as a basis for improvement;

[0237] After-sales processing: returns and complaints. If you are not satisfied, we will handle returns and refunds, and link finance and inventory adjustments;

[0238] Closing: end of service, order completion, financial settlement, archiving, data statistics;

[0239] Report generation: order data, analysis, financial module linkage, report generation, management decision support;

[0240] Member points: association, consumption, membership module, points increase and decrease, points, discounts, levels;

[0241] Notification: system, automatic / manual, order status changes, message notifications to customers and employees;

[0242] Cancellation and: customer / employee, processing, cancellation reason, system record, linkage with finance and inventory;

[0243] Batch processing: such as procurement, activities, orders, unified processing, efficiency;

[0244] Financial module; orders, withdrawals, statistics, payment information, financial core, processing income flow, order settlement, including reconciliation, financial analysis, such as accounts, statistics, processing, orders;

[0245] Order module; Inspection and warehousing confirmation: goods, quality, quantity, specifications, compliance, system entry, linked inventory update, financial module;

[0246] Settle accounts and payments in conjunction with finance, invoices, check documents, process payments, write-offs, and ensure capital flow;

[0247] Return management exceptions, discrepancies, problems, system registration of returns, supplier communication, processing, inventory, and financial adjustments;

[0248] Data analysis history, analysis, procurement efficiency, cost, optimization of procurement strategy, supplier performance, continuous improvement;

[0249] Mobile module; convenient operation, activities, statistics, mobile optimization, customer mobile terminal, convenient operation, such as activity viewing, purchase, such as activities, statistics, such as mobile phone, operation;

[0250] Collection module: Inspection and warehousing confirmation: goods, quality, quantity, specifications, compliance, system entry, linkage inventory update, financial model;

[0251] Statistics module; finance, activities, commodity sales, inventory statistics, data analysis, providing decision-making basis, such as financial statements, activities, such as rankings, statistics, such as statistics;

[0252] Activity module: promotions, discounts, group purchases, flash sales, marketing, attracting customers, promotional activities such as group purchases and products;

[0253] Organization module; information, authority, employee management, internal management, such as organizational structure, roles, relationships, such as employees, such as information and authority;

[0254] System module; settings, exit, platform configuration, such as system, exit, such as settings, such as system, such as exit.

[0255] In this embodiment:

[0256] Personalized display: allows merchants to customize their store style and enhance their brand image;

[0257] Customer interaction management: customers change passwords, update contact information, and improve experience;

[0258] Advertising management: optimize marketing, increase exposure, and attract traffic;

[0259] Record management: change, track, understand the store development trajectory, and continuously improve;

[0260] The benefits and functions of the commodity module:

[0261] Information management: product listing, classification, specifications, and labels for easy query, inventory control and early warning: management to avoid out-of-stock or backlog;

[0262] Accurate search: products, quickly locate customer needs and improve conversion;

[0263] Collect reviews and feedback, build trust, and optimize product quality;

[0264] Benefits of the service module: Convenient appointment: online service, improved efficiency;

[0265] Installation management: professional services, distinguishing between goods and services;

[0266] Transparent cost control: detailed information, customer trust;

[0267] Benefits of the inventory module: Dynamic monitoring by early warning system and timely replenishment;

[0268] Standardize the in and out management process, ensure healthy inventory, accurate inventory counting and reduce losses;

[0269] Benefits of the membership module: information maintenance, personalized services, enhanced loyalty, transparent financial management details, and trust;

[0270] Preferential points system to stimulate consumption;

[0271] Benefits of the order module: seamless creation process, improved efficiency, accurate audit and risk control, convenient payment processing, financial linkage, tracking service execution, management, feedback optimization, continuous improvement, after-sales processing, satisfaction, financial closed loop, completeness;

[0272] Benefits of the financial module: Accurate statistics of income, basis for decision making;

[0273] Payment processing is efficient and linked;

[0274] Analyze and optimize costs,strategies;

[0275] Benefits of the mobile module: convenient operation, mobile optimization, instant statistics viewing, and decision-making;

[0276] Benefits of the collection module: Confirmation of incoming quality assurance and efficient linkage inventory management;

[0277] Benefits of the statistics module: data support for decision making;

[0278] Ranking analysis competition;

[0279] Benefits of the activity module: Promotions attract customers, participation increases sales;

[0280] Benefits of the organizational module: clear authority management and internal efficiency optimization structure;

[0281] Benefits of system modules: flexible configuration settings and management of safe exit guarantees.

[0282] Finally, it should be noted that the above description is only a preferred embodiment of the present invention and is not intended to limit the present invention. Although the present invention has been described in detail with reference to the aforementioned embodiments, those skilled in the art can still modify the technical solutions described in the aforementioned embodiments or replace some of the technical features therein by equivalents. Any modification, equivalent replacement, improvement, etc. made within the spirit and principle of the present invention shall be included in the protection scope of the present invention.

Claims

1. Guangzhong Property Management System, The following steps are involved: S1. Guangzhong Property Management System includes property management module, community management module, real estate management module, office module, parking warranty module, procurement module, equipment module, contract module, inspection module, maintenance module, report module, discount module, reservation module, expense module, warranty module, organization module and system module; S2. The mall system includes store module, product module, service module, inventory module, membership module, financial module, order module, mobile phone module, collection module, statistics module, activity module, organization module and system module.

2. According to the Guangzhong property management system of claim 1, include: The property management module, community management module, real estate management module, office module, parking maintenance module, procurement module, equipment module, contract module, inspection module, maintenance module, report module, discount module, reservation module, expense module, warranty module, organization module and system module; Community management module: This module centrally manages the information of each community served by the property, including the maintenance of basic community information, management of resident information, and release of community announcements; Real estate management module: manages real estate resources within the community, such as house type, room number, owner information, etc., and supports the tracking of real estate sales, rentals, transfers, etc. Management Module: Fee-1 & Fee-2: These two modules may handle different fee types respectively; Office module: provides office automation tools within the property, such as task allocation, schedule management, document sharing, etc.; Parking module: manages the community parking resources, including parking space allocation, parking fee collection, vehicle entry and exit records, etc., with the aim of optimizing parking resource allocation, ensuring parking convenience for owners and effectively collecting parking fees; Warranty module: handles owners' repair requests, including fault reporting, repair progress tracking, repair work order management, etc., to quickly respond to owners' needs and improve the quality and efficiency of repair services; Procurement module: used for procurement application, approval, supplier management and procurement records of materials and services required in property management, which helps to control costs and ensure smooth supply chain; Equipment module: manages various equipment assets in the property, such as elevators, fire protection facilities, monitoring systems, etc., including equipment warehousing, out-of-warehouse, maintenance records and status monitoring to ensure the normal operation of the equipment and extend its service life; Contract module: records and manages all contract information related to properties, such as lease contracts, service outsourcing contracts, etc., to facilitate contract renewal reminders, compliance checks and file management; Inspection module: formulate inspection plans, record inspection results, track problem rectification, and ensure that daily safety inspections and maintenance of property facilities meet regulatory requirements; Maintenance module: regular maintenance plans and execution records for property facilities and equipment to ensure the normal operation of facilities and preventive maintenance to reduce the occurrence of failures; Report module (financial section): summarizes various financial data and generates financial reports, such as income and expenditure reports, budget comparison analysis, etc., to provide decision support for management; Promotional module: manage various promotional activities or policies for owners or customers to improve customer satisfaction and loyalty; Reservation module: allows owners to make reservations for various property services, such as housekeeping cleaning, facility use, etc., to improve service convenience and user experience; Business acceptance module: handles various service requests from owners, such as complaints, suggestions, consultations, etc., to ensure that owners' demands are responded to and resolved in a timely manner; Organization module: manages the organizational structure, employee information and authority allocation of the property company, and supports internal human resource management; System module: system settings and maintenance module, including user management, permission configuration, data backup and recovery and other functions, to ensure stable system operation and information security.

3. According to claim 2, the public property management system also include: Store module: This part involves the registration, management and display information of all stores, including store decoration, advertising management, store visit records, community information change records, etc. As the online storefront of the merchant, the store can personalize the product display and optimize the customer experience. At the same time, it manages store information and customer interaction, such as changing passwords, advertising management, store descriptions, contact information, etc. Product module: product listing, classification, specifications, labeling, management, pricing, comments, inventory warnings, import and other functions. This module is the core of the mall and is responsible for uploading, displaying, searching, filtering, details, and inventory warnings of product information, ensuring accurate operations of product information such as barcode query, name input, inventory status update, etc. Service module; Provides online service reservation, maintenance, installation and other service types, cost classification and processing. Unlike commodities, the service module deals with the consumption of non-physical commodities, but technical or professional services, such as installation and consulting, involving service work order management and cost details. Inventory module; Manage inventory warnings, incoming and outgoing goods, inventory, inbound and outbound goods, and assets to ensure smooth commodity circulation, monitor inventory health, reduce backlogs, and replenish goods in a timely manner, such as incoming orders, return orders, and accounting. Member module: member information, level, financial details, payment, and preferential management. Membership is a measure of customer loyalty. This module provides personalized services, points, preferential treatment, level rights, and financial records to enhance stickiness, such as level adjustment, member telephone inquiry, and password. Order module; Order creation and receipt: Customers submit service requests through the web, mobile phone or front desk, such as repair, appointment, parking, purchase of outbound goods, etc., and the system generates orders immediately; Review and confirmation: Customer service or the system automatically / manually reviews the order to confirm the accuracy of information, such as service time, cost, inventory, and feasibility; Payment processing: The customer selects a payment method, and the system processes the payment, such as online payment and prepaid bills, and the financial module links to confirm the receipt of the payment; Execution and tracking: The service department or supplier executes according to the order details, such as dispatching repair work orders and shipping, and the system records the progress; Feedback and evaluation: After receiving the goods, customers can evaluate the service, and the system collects feedback as a basis for improvement; After-sales processing: returns and complaints. If you are not satisfied, we will handle returns and refunds, and link finance and inventory adjustments; Closing: end of service, order completion, financial settlement, archiving, data statistics; Report generation: order data, analysis, financial module linkage, report generation, management decision support; Member points: association, consumption, membership module, points increase and decrease, points, discounts, levels; Notification: system, automatic / manual, order status changes, message notifications to customers and employees; Cancellation and: customer / employee, processing, cancellation reason, system record, linkage with finance and inventory; Batch processing: such as procurement, activities, orders, unified processing, efficiency; Financial module; Orders, withdrawals, statistics, payment information, financial core, handling income flow, settlement of orders, including reconciliation, financial analysis, such as accounts, statistics, processing, orders; Order module; Inspection and warehousing confirmation: goods, quality, quantity, specifications, compliance, system entry, linked inventory update, financial module; Settle accounts and payments in conjunction with finance, invoices, check documents, process payments, write-offs, and ensure capital flow; Return management exceptions, discrepancies, problems, system registration of returns, supplier communication, processing, inventory, and financial adjustments; Data analysis history, analysis, procurement efficiency, cost, optimization of procurement strategy, supplier performance, continuous improvement; Mobile module; convenient operation, activities, statistics, mobile optimization, customer mobile terminal, convenient operation, such as activity viewing, purchase, such as activities, statistics, such as mobile phone, operation; Collection module: Inspection and warehousing confirmation: goods, quality, quantity, specifications, compliance, system entry, linkage inventory update, financial model; Statistics module; Finance, activities, merchandise sales, inventory statistics, data analysis, provide decision-making basis, such as financial statements, activities, such as rankings, statistics, such as statistics; Activity module: promotions, discounts, group purchases, flash sales, marketing, attracting customers, promotional activities such as group purchases and products; Organization module; Information, authority, and employee management, internal management, such as organizational structure, roles, and relationships, such as employees, such as information and authority; System modules; Settings, exit, platform configuration, such as system, exit, such as settings, such as system, such as exit.

Images