Management method and management system of digital factory combined with artificial intelligence

Abstract

The invention is suitable for the technical field of process management, and provides a digital factory management method and management system combined with artificial intelligence. Comprising the steps of obtaining fault information which comprises fault category information and a fault location; acquiring information of processing personnel within a first preset distance from the fault location, determining the information of the processing personnel with a fault processing label as main processing personnel information, and sending fault information to a corresponding first communication terminal; and acquiring information of processing personnel within a second preset distance from the instrument warehouse, determining the information of the processing personnel without the fault processing label as auxiliary processing personnel information, and sending the instrument processing task to the corresponding first communication terminal. According to the invention, the main processing personnel and the auxiliary processing personnel are arranged to cooperate, after the fault occurs, the instrument scheduling time can be saved, and the fault can be processed in time, so that the fault processing efficiency is improved, teaching conditions are provided for the auxiliary processing personnel, and the fault processing capability of the auxiliary processing personnel is improved.

Description

Technical Field

[0001] The present invention belongs to the technical field of process management, and in particular relates to a management method and management system for a digital factory combined with artificial intelligence. Background Art

[0002] The AI-powered digital factory represents the highest level of intelligent manufacturing, using advanced information technology, including the Internet of Things, big data, cloud computing, and artificial intelligence, to digitally integrate product design, production processes, management services, and service activities to achieve intelligent, smart, and optimized production processes.

[0003] Digital factories achieve seamless flow and real-time sharing of data by integrating various information systems and production equipment; digital factories use big data and artificial intelligence technologies to improve production efficiency, handle equipment failures, optimize resource allocation, and improve product quality.

[0004] In the event of a factory failure, the digital factory will directly arrange for a handler to go to the fault site to handle the failure after detecting the failure. However, the first person to arrive at the fault site may not have experience in handling the fault. If the handler does not have the corresponding handling experience, the digital factory needs to arrange another handler to handle it, which will delay the handling of the fault. Moreover, even if the handler has experience in handling faults, it often requires the corresponding handling equipment to handle the fault. The handler often can only determine the required handling equipment after confirming the fault situation. The handler also needs to spend time scheduling the handling equipment, which affects the efficiency of fault handling. Summary of the invention

[0005] The purpose of the present invention is to provide a management method and management system for a digital factory combined with artificial intelligence to solve the above-mentioned technical problems existing in the background technology.

[0006] The present invention is achieved in that: In a first aspect, an embodiment of the present application provides a management method for a digital factory combined with artificial intelligence, including: S10: Acquire fault information, which includes fault category information and fault location, and acquire a fault handling label and device information corresponding to the fault category information based on the information database; S20: Acquire processing personnel information within a first preset distance from the fault location, determine at least one processing personnel information with a fault processing tag as primary processing personnel information, and send fault information to a first communication terminal corresponding to the primary processing personnel information; S30: Acquire information of processing personnel within a second preset distance from the equipment warehouse, determine at least one processing personnel information without a fault processing tag as auxiliary processing personnel information, and send an equipment processing task to the first communication terminal corresponding to the auxiliary processing personnel information, where the equipment processing task includes information of equipment to be collected, an equipment collection path, and an equipment transportation path; There is no particular order for step S20 and step S30.

[0007] In a second aspect, the embodiment of the present application further provides a management system for a digital factory combined with artificial intelligence, including: A fault acquisition module is used to acquire fault information, including fault category information and fault location, and acquire a fault processing label and device information corresponding to the fault category information based on the information base; A first personnel information processing module, the first personnel information processing module is used to obtain processing personnel information within a first preset distance from the fault location, determine at least one processing personnel information with a fault processing tag as main processing personnel information, and send fault information to a first communication terminal corresponding to the main processing personnel information; The second personnel information processing module is used to obtain the processing personnel information within a second preset distance from the equipment warehouse, and determine at least one processing personnel information that does not have a fault processing label as auxiliary processing personnel information, and send the equipment processing task to the first communication terminal corresponding to the auxiliary processing personnel information. The equipment processing task includes the equipment information that needs to be collected, the equipment collection path and the equipment transportation path.

[0008] The beneficial effects of the present invention are: In the present invention, the main processing personnel corresponding to the main processing personnel information has experience in fault handling, and the main processing personnel is arranged to go directly to the fault location, check the fault in advance, confirm the fault situation, and make preparations for fault handling; the auxiliary processing personnel corresponding to the auxiliary processing personnel information does not have experience in fault handling, and the auxiliary processing personnel is arranged to transport equipment to the fault location. After the main processing personnel is ready for fault handling, they can directly operate the equipment to handle the fault; the main processing personnel and the auxiliary processing personnel divide the work and cooperate with each other, which can save time and handle the fault in time after the fault occurs, thereby improving the fault handling efficiency.

[0009] In the present invention, the auxiliary processing personnel are arranged to transport equipment for the main processing personnel, and the main processing personnel and the auxiliary processing personnel are gathered at the fault location to provide teaching conditions for the auxiliary processing personnel. During the process of the main processing personnel handling the fault, the auxiliary processing personnel can learn by the side, thereby improving the auxiliary processing personnel's fault handling experience and fault handling ability, shortening the time for the auxiliary processing personnel to obtain the fault handling label, and providing the factory with more personnel with fault handling ability. BRIEF DESCRIPTION OF THE DRAWINGS

[0010] In order to more clearly illustrate the technical solutions of the embodiments of the present invention, the drawings required for use in the embodiments of the present invention or the description of the prior art will be briefly introduced below. Obviously, the drawings described below are only some embodiments of the present invention. For ordinary technicians in this field, other drawings can be obtained based on these drawings without paying creative work.

[0011] Figure 1 It is a schematic diagram of the management steps of the management method provided in the embodiment of the present application. DETAILED DESCRIPTION

[0012] The following description provides many different embodiments or examples for implementing different features of the present invention. The components and arrangements described in the following specific examples are only used to simplify the present invention and are only used as examples, not to limit the present invention.

[0013] The embodiment of the present application provides a management method for a digital factory combined with artificial intelligence, and the specific management steps include: S10: Obtain fault information, which includes fault category and fault location, and obtain fault handling labels and equipment information corresponding to the fault category information based on the information base.

[0014] The information base is a pre-built database. According to the fault category, the equipment information required to handle the fault category and the fault handling label corresponding to the fault category can be found in the information base. The fault handling label is also a kind of processing personnel information. After the factory processing personnel handle the corresponding category of faults, they can obtain the corresponding fault handling label, which is convenient for the later allocation of fault handling tasks.

[0015] S20: Acquire information of processing personnel within a first preset distance from the fault location, determine at least one processing personnel information with a fault processing tag as the main processing personnel information, and the fault processing tag is the same as the fault processing tag acquired in step S10. After confirming the main processing personnel information, send the fault information to the first communication terminal corresponding to the main processing personnel information.

[0016] The first communication terminal is worn by the processing personnel and has a positioning function, so the position of the processing personnel can be obtained according to the first communication terminal. In addition, the first communication terminal corresponds to the processing personnel one by one, and the processing personnel information corresponding to the terminal can be obtained according to the first communication terminal.

[0017] The main processing personnel information has a fault processing tag, which can process the fault occurring at the fault location. After the first communication terminal of the main processing personnel receives the fault information, the main processing personnel can quickly go to the fault location, check the fault in advance, confirm the fault situation, and prepare for fault processing.

[0018] S30: Acquire information of processing personnel within a second preset distance from the equipment warehouse, and determine that at least one processing personnel information without a fault processing label is auxiliary processing personnel information, and the fault processing label is the same label as the fault processing label acquired in step S10. After determining the auxiliary processing personnel information, send an equipment processing task to the first communication terminal corresponding to the auxiliary processing personnel information, and the equipment processing task includes the equipment information to be collected, the equipment collection path, and the equipment transportation path.

[0019] By acquiring the information of the first communication terminal near the equipment warehouse, the information of the processing personnel near the equipment warehouse is determined. If there is no fault handling label, it means that the auxiliary processing personnel does not have the ability to handle this type of fault. Therefore, the auxiliary processing personnel is directly arranged to deliver equipment and assign tasks within the ability of the auxiliary processing personnel, thereby improving the management efficiency of factory personnel.

[0020] The equipment collection path is the path from the first communication terminal worn by the auxiliary processing personnel to the equipment warehouse, and the equipment transportation path is the path from the equipment warehouse to the fault location. The equipment information corresponds to the fault occurred in step S10. After the auxiliary personnel arrive at the equipment warehouse according to the preset path, they pick up the equipment, and then distribute the equipment to the main processing personnel according to the preset path.

[0021] Step S20 and step S30 are not in any particular order. The main processing personnel and the auxiliary processing personnel can be notified at the same time. The main processing personnel quickly arrive at the fault location, check the fault in advance, and make preparations for handling. The auxiliary personnel quickly go to the equipment warehouse to pick up the equipment and deliver the equipment to the main processing personnel. After the equipment is delivered, the main processing personnel can handle the fault.

[0022] The management method provided in the embodiment of the present application can handle the fault in a timely manner and improve the efficiency of fault handling when a fault occurs in the factory.

[0023] The main handler has experience in handling this type of fault. After arriving at the scene, he can directly handle the fault, which can avoid the need for secondary dispatch of handlers and make full use of the time after the fault occurs. The handler who is located near the fault location is selected as the main handler so that the main handler can quickly reach the fault location and perform preliminary handling of the fault. The preliminary handling of the fault includes: observing the overall situation of the fault, determining the cause of the fault, and determining the method of fault repair. For some faults that require the shutdown of equipment, the main handler can shut down the equipment in time after arriving at the scene to reduce factory losses.

[0024] Select the processing personnel located near the equipment warehouse as auxiliary processing personnel, so that they can quickly pick up the equipment and deliver it to the fault location. While the main processing personnel rush to the fault location and perform preliminary processing on the fault, the auxiliary personnel rush to the equipment warehouse, pick up the equipment, and deliver it to the fault location, making full use of the time after the fault occurs, avoiding time waste, and thus improving the efficiency of fault processing.

[0025] Through the cooperation of the main processing personnel and the auxiliary processing personnel, after a fault occurs, the main processing personnel can check the fault situation in time, and the auxiliary processing personnel can distribute equipment in time to provide equipment for the main processing personnel, saving the main processing personnel's time in dispatching equipment, and making it easier for the main processing personnel to handle the fault in a timely and rapid manner after determining the solution to the fault, thereby improving fault handling efficiency.

[0026] The auxiliary handlers have no experience in handling problems. The auxiliary handlers are arranged to distribute equipment to gather the main handlers and the auxiliary handlers at the fault location to provide teaching conditions for the auxiliary handlers. The auxiliary handlers can observe and study the faults and determine the fault conditions. During the process of the main handlers handling the faults, the auxiliary handlers can also learn and observe the operation process of the main handlers. The main handlers can also explain the fault operation to the auxiliary handlers, thereby improving the auxiliary handlers' fault handling experience and ability, shortening the time for the auxiliary handlers to obtain fault handling labels, providing the factory with more personnel with fault handling capabilities, and improving the overall fault handling capabilities of the factory. The auxiliary time of the auxiliary handlers can be recorded. When the time reaches the preset upper limit, experienced handlers can be arranged to cooperate with the auxiliary handlers to handle the fault until the auxiliary handlers can handle the fault alone and obtain the corresponding fault handling label.

[0027] The first preset distance and the second preset distance are determined according to the actual area of ​​the factory. If the appropriate main processing personnel information is not found within the first preset distance, the first preset distance can be enlarged to find the appropriate main processing personnel information again.

[0028] The information base is established based on historical fault handling information and personnel data. Before step S10, the information base needs to be established in advance to facilitate the search and use of subsequent information. The information in the information base is divided into two categories, one is related to faults, and the other is related to personnel.

[0029] Fault-related information includes fault category information, as well as device information and fault handling labels corresponding to the fault category information. This information is extracted based on historical fault handling information. After a fault occurs and is handled, it is necessary to extract the fault category and device information into the information database, and assign labels based on the fault category to mark the fault category.

[0030] Personnel-related information includes one or more of basic information, fault handling labels, and fault handling times. After a handler handles a fault, he or she will obtain a fault handling label of the corresponding category of the fault, indicating that the handler has the ability to handle the fault. The fault handling times indicates the number of times the handler has handled faults of this category. The more fault times, the more experienced the handler is.

[0031] Therefore, after a fault occurs and the fault category information is obtained, the fault handling label and equipment information corresponding to the fault category information can be obtained based on the information library.

[0032] After obtaining the information of the processing personnel around the fault location and the equipment warehouse, the fault processing label of the processing personnel information can be obtained based on the information database, and the fault processing label corresponding to the processing personnel information and the fault processing label corresponding to the fault category can be compared to confirm the main processing personnel information and the auxiliary processing personnel information.

[0033] In step S20, the specific steps of determining the processing personnel information with the fault processing tag as the main processing personnel information include: S210: First, based on the information database, obtain the fault processing label corresponding to the processing personnel information.

[0034] S220: Determine whether the fault handling label corresponding to the handling personnel information is the same as the fault handling label corresponding to the fault category information.

[0035] The processing personnel information may correspond to multiple fault processing labels or may not have a fault processing label. In the case where the processing personnel information corresponds to multiple fault processing labels, the labels are compared one by one with the fault processing labels corresponding to the fault category information to determine whether the processing personnel information has the same fault processing label as the fault processing label corresponding to the fault category information.

[0036] S230: Determine at least one piece of processing personnel information having the same fault processing label as the fault category information as main processing personnel information.

[0037] If the fault handling label corresponding to the processing personnel information is the same as the fault handling label corresponding to the fault category information, it means that the processing personnel corresponding to the processing personnel information has the ability to handle the fault. Therefore, at least one processing personnel information of this type can be determined as the main processing personnel information, and the processing personnel corresponding to the main processing personnel information is the main processing personnel.

[0038] The main processing personnel may be one, or two or more. Generally, the confirmation is based on the difficulty of the fault. In some preferred embodiments, the fault processing label in the information library may also include fault processing difficulty information. When the difficulty is high, two or more processing personnel may be determined as the main processing personnel to jointly handle the fault. When the difficulty is low, only one processing personnel may be designated as the main processing personnel.

[0039] When there are multiple pieces of information on processing personnel with fault processing capabilities, a suitable number of pieces of information on main processing personnel can be determined by setting filtering conditions.

[0040] In some embodiments, in step S20, the number of fault handling times corresponding to the processing personnel information can be obtained, the processing personnel information that meets the fault handling label can be arranged in order of the fault handling times, and an appropriate number of processing personnel information can be selected in order of the fault handling times from large to small, or the processing personnel information with the most fault handling times and the processing personnel information with the least fault handling times can be selected to cooperate in processing and make full use of the processing personnel resources.

[0041] In some other embodiments, in step S230, the specific steps of determining at least one processing personnel information having the same fault processing label as the fault category information as the main processing personnel information include: S231: Determine the processing personnel information having the same fault processing label as the fault category information; S232: Acquire the work information of the first communication terminal corresponding to the processing personnel information in step S231, wherein the work information includes the fault processing time of the day. The fault processing time of the day indicates the time spent by the processing personnel in processing the fault in one day.

[0042] S233: Arrange the processing personnel information in the order of the fault processing time on that day; S234: Determine at least one processing personnel information as main processing personnel information according to the order of the fault processing time on the day from small to large.

[0043] Selecting the one with the shortest time ensures that the selected main handler has enough energy to handle the fault, thereby improving the efficiency and quality of fault handling. It is also conducive to balancing the working time and work intensity of the handlers.

[0044] In some other embodiments, in step S230, the specific steps of determining at least one processing personnel information having the same fault processing label as the fault category information as the main processing personnel information include: S231: Determine the processing personnel information having the same fault processing label as the fault category information; S232: Acquire the work information of the first communication terminal corresponding to the processing personnel information in step S231, the work information including the number of fault processing times on the day, which indicates the number of faults processed by the processing personnel in one day.

[0045] S233: Arrange the processing personnel information in the order of the number of faults processed on that day; S234: Determine at least one processing personnel information as main processing personnel information in the order of the number of fault processing times on the day from small to large.

[0046] Selecting the one with the least number of processing times ensures that the selected main processing personnel have enough energy to handle the fault, thereby improving the efficiency and quality of fault handling. In addition, it is conducive to balancing the working time and work intensity of processing personnel.

[0047] Further preferably, the daily fault handling time and the daily fault handling number can be combined to screen the main processing personnel, with the daily fault handling time as the first screening condition. When two or more processing personnel have the same daily fault handling time and cannot be selected, the daily fault handling number is used as the second screening condition to select the appropriate main processing personnel, thereby further balancing the average working time and work intensity of the processing personnel.

[0048] After sending the fault information to the first communication terminal of the processing personnel, the time point can be marked as the starting time of the fault processing. After the processing personnel handles the fault, the time point can be marked as the end time of the fault processing. The time period between the start time and the end time is the working time of the processing personnel.

[0049] Auxiliary processing personnel are generally selected from processing personnel who do not have the ability to handle faults, so as to rationally utilize personnel resources and facilitate the main processing personnel to teach the auxiliary processing personnel.

[0050] In some embodiments of the present application, in step S30, the specific steps of determining that the processing personnel information without the fault processing tag is the auxiliary processing personnel information include: S310: First, based on the information database, obtain the fault processing label corresponding to the processing personnel information.

[0051] S320: Determine whether the fault handling label corresponding to the processing personnel information is the same as the fault handling label corresponding to the fault category information. Compare the fault handling label of the processing personnel information with the fault handling label corresponding to the fault category information one by one.

[0052] S330: Acquire the processing personnel information that does not have the fault processing label corresponding to the fault category information, and confirm that at least one processing personnel information is auxiliary processing personnel information.

[0053] If the processing personnel information has the same fault handling label as the fault handling label corresponding to the fault category information, the processing personnel information does not meet the requirements; if all the fault handling labels of the processing personnel information are different from the fault handling labels corresponding to the fault category, the processing personnel information meets the requirements, and it can be confirmed that at least one of the processing personnel information is auxiliary processing personnel information. If the processing personnel information does not have a corresponding fault handling label, it also means that the processing personnel does not have a fault handling label corresponding to the fault category, and the processing personnel information also meets the requirements.

[0054] Auxiliary processing personnel are generally selected from personnel who do not have the ability to handle faults. If a processing personnel who does not meet the requirements is obtained within the second preset distance from the equipment warehouse, the size of the second preset distance can be increased to expand the search range. The requirements for auxiliary processing personnel can also be lowered, and personnel with fault handling capabilities can be selected as auxiliary processing personnel.

[0055] In some specific embodiments, in step S330, before confirming that at least one processing personnel information is auxiliary processing personnel information, the process further includes: Step S331: Mark the information of the processing personnel that does not have the fault handling label corresponding to the fault category information as the first category of processing personnel information. The processing personnel corresponding to the first category of processing personnel information do not have the ability to handle faults. Mark the information of the processing personnel that has the fault handling label corresponding to the fault category information as the second category of processing personnel information. The processing personnel corresponding to the second category of processing personnel information have the ability to handle faults. This step directly classifies and marks the processing personnel information around the equipment warehouse.

[0056] Step S332: The number of required auxiliary processing personnel information is A, the number of first-category processing personnel information is B, and the number of second-category processing personnel information is C.

[0057] Step S333: Determine the size of A and B. If A≦B, determine that the A-level processing personnel information is auxiliary processing personnel information. The number of processing personnel who do not have the fault handling capability meets the number required for auxiliary processing personnel. Therefore, directly select the A-level processing personnel as auxiliary processing personnel.

[0058] If A>B, it means that the number of processing personnel who do not have the ability to handle faults is less than the number of auxiliary processing personnel required. In this case, it is necessary to select Class II processing personnel as auxiliary processing personnel. Determine B Class I processing personnel information and D Class II processing personnel information as auxiliary processing personnel information, where D=AB. One processing personnel information corresponds to one processing personnel. Select B Class I processing personnel as auxiliary processing personnel, and the missing number will be filled by Class II processing personnel.

[0059] The time spent on equipment transportation can affect the efficiency of the overall fault handling. Therefore, the number of auxiliary processing personnel required is determined according to the number of equipment to speed up the transportation of equipment. In addition, multiple auxiliary processing personnel can learn from the main processing personnel at the same time, and simultaneously improve the experience of handling faults, thereby improving the efficiency of auxiliary processing personnel in the factory to be converted into main processing personnel. In addition, more equipment is required to handle faults, which to a certain extent represents the severity of the fault. At this time, if the second preset distance is expanded to find auxiliary processing personnel, it will delay the transportation of equipment. Directly determining processing personnel with fault handling capabilities within the second preset distance as auxiliary processing personnel can not only improve the efficiency of equipment transportation, but the auxiliary personnel can also cooperate with the main processing personnel to handle faults, thereby improving the efficiency of fault handling.

[0060] In some preferred embodiments of the present application, the management method further includes: establishing a contact channel between the first communication terminal corresponding to the main processing personnel information and the first communication terminal corresponding to the auxiliary processing personnel information. The main processing personnel and the auxiliary processing personnel can contact each other in time and coordinate and communicate in advance. If the main processing personnel has a new discovery of the fault and needs equipment that is not displayed in the information library, they can contact the auxiliary processing personnel in time to dispatch the equipment, thereby improving the flexibility of fault handling and improving the efficiency of fault handling.

[0061] In some preferred embodiments of the present application, the management method further includes: sending equipment information to the second communication terminal corresponding to the equipment warehouse. After the second communication terminal receives the equipment information, the staff in the equipment warehouse can prepare the equipment in time according to the equipment requirements, and after the auxiliary processing personnel arrive at the equipment warehouse, they can directly take away the prepared equipment, thereby saving the time of the auxiliary processing personnel to find the equipment.

[0062] After the fault is handled, information can also be sent to the second communication terminal to inform the equipment warehouse in advance to prepare to receive the equipment, thereby improving the equipment warehouse's management efficiency of the equipment.

[0063] The embodiment of the present application also provides a management system for a digital factory combined with artificial intelligence, including: The fault acquisition module is used to obtain fault information, which includes fault category information and fault location, and based on the information base, obtain the fault processing label and equipment information corresponding to the fault category information.

[0064] The first personnel information processing module is used to obtain processing personnel information within a first preset distance from the fault location, and determine at least one processing personnel information with a fault processing label as the main processing personnel information, and send the fault information to the first communication terminal corresponding to the main processing personnel information.

[0065] The second personnel information processing module is used to obtain the processing personnel information within a second preset distance from the equipment warehouse, and determine at least one processing personnel information that does not have a fault processing label as auxiliary processing personnel information, and send the equipment processing task to the first communication terminal corresponding to the auxiliary processing personnel information. The equipment processing task includes the equipment information that needs to be collected, the equipment collection path and the equipment transportation path.

[0066] The above description is only a preferred embodiment of the present invention and is not intended to limit the present invention. Any modifications, equivalent substitutions and improvements made within the spirit and principles of the present invention should be included in the protection scope of the present invention.

Claims

1. A management method for a digital factory combined with artificial intelligence, characterized in that: include: S10: Acquire fault information, the fault information including fault category information and fault location, and acquire a fault handling label and device information corresponding to the fault category information based on an information database; S20: Acquire processing personnel information within a first preset distance from the fault location, determine at least one processing personnel information having the fault processing tag as primary processing personnel information, and send fault information to a first communication terminal corresponding to the primary processing personnel information; S30: Acquire information of processing personnel within a second preset distance from the equipment warehouse, determine that at least one processing personnel information that does not have the fault processing label is auxiliary processing personnel information, and send an equipment processing task to the first communication terminal corresponding to the auxiliary processing personnel information, wherein the equipment processing task includes information of equipment to be collected, an equipment collection path, and an equipment transportation path; There is no particular order for step S20 and step S30.

2. The management method of a digital factory combined with artificial intelligence according to claim 1 is characterized in that: Before step S10, the information base is established based on historical fault handling data information and personnel information, and the information base includes processing personnel information, fault category information, and equipment information and fault handling labels corresponding to the fault category information. The processing personnel information includes one or more of basic information, fault handling labels, and fault handling times.

3. The management method of a digital factory combined with artificial intelligence according to claim 2 is characterized in that: The determining of at least one processing personnel information having the fault processing tag as main processing personnel information comprises: Based on the information database, obtaining a fault handling label corresponding to the handling personnel information; Determine whether the fault handling label corresponding to the processing personnel information is the same as the fault handling label corresponding to the fault category information; At least one processing personnel information having the same fault processing label as the fault category information is determined as main processing personnel information.

4. The management method of a digital factory combined with artificial intelligence according to claim 3 is characterized in that: The determining of at least one processing personnel information having the same fault processing label as the fault category information as the main processing personnel information comprises: Confirming the information of the person handling the fault having the same fault handling label as the fault category information; Acquire work information of the first communication terminal corresponding to the processing personnel information, wherein the work information includes the fault processing time of the day; Arrange the processing personnel information in the order of the fault processing time on that day; At least one of the processing personnel information is determined as the main processing personnel information according to the order of the fault processing time on the day from small to large.

5. The management method of a digital factory combined with artificial intelligence according to claim 3 is characterized in that: The determining of at least one processing personnel information having the same fault processing label as the fault category information as the main processing personnel information comprises: Confirming the information of the person handling the fault having the same fault handling label as the fault category information; Acquire work information of the first communication terminal corresponding to the processing personnel information, wherein the work information includes the number of fault processing times on that day; Arrange the processing personnel information in the order of the number of faults processed on that day; At least one of the processing personnel information is determined as the main processing personnel information according to the order of the number of fault processing times on the day from small to large.

6. The management method of a digital factory combined with artificial intelligence according to claim 2 is characterized in that: The determining that at least one processing personnel information not having the fault processing label is auxiliary processing personnel information includes: Based on the information database, obtaining a fault handling label corresponding to the handling personnel information; Determine whether the fault handling label corresponding to the processing personnel information is the same as the fault handling label corresponding to the fault category information; The processing personnel information that does not have the fault processing label corresponding to the fault category information is obtained, and at least one of the processing personnel information is confirmed to be auxiliary processing personnel information.

7. The management method of a digital factory combined with artificial intelligence according to claim 6 is characterized in that: Before confirming that at least one of the processing personnel information is auxiliary processing personnel information, the method further includes: Marking the processing personnel information without the fault processing label corresponding to the fault category information as first-category processing personnel information, and marking the processing personnel information with the fault processing label corresponding to the fault category information as second-category processing personnel information; The number of auxiliary processing personnel information required is A, the number of the first type of processing personnel information is B, and the number of the second type of processing personnel information is C; Determine the size of A and B. If A≦B, determine that A pieces of the first-category processing personnel information are auxiliary processing personnel information; if A>B, determine that B pieces of the first-category processing personnel information and D pieces of the second-category processing personnel information are auxiliary processing personnel information, where D=AB.

8. The management method of a digital factory combined with artificial intelligence according to claim 1 is characterized in that: The management method further includes: establishing a contact channel between the first communication terminal corresponding to the main processing personnel information and the first communication terminal corresponding to the auxiliary processing personnel information.

9. The management method of a digital factory combined with artificial intelligence according to claim 1, characterized in that: The management method further includes: sending the equipment information to a second communication terminal corresponding to the equipment warehouse.

10. A digital factory management system combined with artificial intelligence, characterized in that: include: A fault acquisition module, the fault acquisition module is used to acquire fault information, the fault information includes fault category information and fault location, and based on the information base, acquire a fault processing label and device information corresponding to the fault category information; a first personnel information processing module, the first personnel information processing module being used to obtain processing personnel information within a first preset distance from the fault location, determine at least one processing personnel information having the fault processing tag as primary processing personnel information, and send fault information to a first communication terminal corresponding to the primary processing personnel information; The second personnel information processing module is used to obtain the processing personnel information within a second preset distance from the equipment warehouse, and determine that at least one processing personnel information that does not have the fault handling label is auxiliary processing personnel information, and send an equipment processing task to the first communication terminal corresponding to the auxiliary processing personnel information. The equipment processing task includes the equipment information that needs to be collected, the equipment collection path and the equipment transportation path.

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