Express verification system and use method thereof

Abstract

The invention discloses an express verification system and a use method thereof, and solves the technical problem that the economic benefit of an express station is reduced due to the fact that a customer repeatedly picks up an express, the customer claims from a merchant if the customer signs for the express but does not receive goods, and the customer claims from the express station if the express is damaged, and the express station cannot provide related proof. The system comprises an express delivery server, a PC, an express delivery shelf, a warehouse-in unit and a warehouse-out unit. The using method of the system comprises the steps of express delivery warehousing, customer inspection signing, express delivery ex-warehouse and express delivery. According to the method, a link of checking and signing is added on the basis of a traditional express delivery station pick-up mode, customer checking and signing and the process of completely delivering the express to the customer are recorded, checking is facilitated when subsequent disputes occur, the situation that the express delivery station does not end to make compensation to the customer or a merchant can be avoided, the economic loss of the express delivery station is reduced, and the service life of the express delivery station is prolonged. And survival, operation and long-term sustainable development of the rural express delivery station are facilitated.

Description

Technical Field

[0001] The present invention belongs to the technical field of express delivery management, and in particular relates to an express delivery verification system and a method for using the same. Background Art

[0002] In the event that a customer repeatedly comes to a courier station to pick up a package, the courier has been signed for but the customer claims that the package has not been received, or the courier station is asked for compensation on the grounds that the package is damaged, if the courier station fails to provide relevant proof, the courier station will usually compensate the customer or merchant. If compensation is frequently made to customers or merchants without reason, it will reduce the courier station's revenue and be detrimental to the survival and operation of the courier station. Summary of the invention

[0003] The technical problem to be solved by the present invention is to provide a courier verification system and a method for using the same, so as to at least solve some of the above-mentioned technical problems.

[0004] To achieve the above purpose, the technical solution adopted by the present invention is as follows:

[0005] A courier verification system includes a courier server, and also includes a storage unit, a storage unit, a PC, which are arranged inside a courier station and are respectively connected to the courier server, and a courier shelf arranged inside the courier station; the storage unit includes a goods inspection and receipt table arranged inside the courier station, a storage scanner arranged on the goods inspection and receipt table, and a surveillance video recorder arranged on the indoor wall of the courier station and aimed at the goods inspection and receipt table, the surveillance video recorder is connected to the PC, and the storage scanner is connected to the courier server.

[0006] Furthermore, the warehousing unit includes a mobile phone and a gun, and the mobile phone and the gun are respectively connected to the express server.

[0007] A method for using a courier verification system comprises the following steps:

[0008] Step 1: Use the express APP on your mobile phone or a gun to scan and identify the number of one layer of the express shelf, and then use the express APP on your mobile phone or a gun to scan and identify the barcode on the express package. After the express APP on your mobile phone or a gun generates the corresponding number of the express package, the scanned express information and the corresponding number are transmitted to the express server. The express server updates the express station database according to the received information. At the same time, the courier prints out the corresponding number of the express package and sticks it on the corresponding express package or directly uses a marker to write the number in a blank position of the express package, and then sends the corresponding number of the express to the relevant customer, prompting the customer to go to the express station to pick up the package;

[0009] Step 2: After the customer arrives at the express delivery station, he / she provides the courier with the pickup number, the last four digits of the mobile phone number, or the corresponding waybill number. The courier finds the corresponding courier on the courier shelf based on the information provided by the customer, and places the corresponding courier on the inspection and receipt table, and then prompts the customer to check the courier placed on the inspection and receipt table;

[0010] Step 3: The customer checks the appearance of the corresponding express and the goods inside the express. After checking, the customer signs and confirms on the blank space of the express bill, indicating that the appearance of the express and the goods inside the express are not damaged. Then, the customer uses the outbound scanner to scan the corresponding express. While scanning the express, the outbound scanner takes a photo of the express bill of the corresponding express. The outbound scanner transmits the scanned express information and the photo of the express bill to the express server. The express server updates the express station database according to the received information.

[0011] Step 4: After the voice prompt from the outbound scanner, the customer takes the package.

[0012] Furthermore, in step 1, the courier places the express on the express shelf of the corresponding layer according to the order of the numbers on the express packages.

[0013] Furthermore, in step 2, when the customer checks the express, the courier finds the information column corresponding to the corresponding express package in the express APP on the mobile phone based on the information provided by the customer, and clicks the query box on the information column. The express APP on the mobile phone synchronously transmits the time node when the courier clicks the query box to the express server, and the express server stores the time node in the express station database.

[0014] Furthermore, in step 3, when the customer inspects the corresponding express and signs to confirm on the blank space of the express order, the surveillance video recorder films the process in real time and stores the filmed video information in the hard disk of the surveillance video recorder.

[0015] Furthermore, in step 3, when the outbound scanner scans the express delivery, the outbound time node of the express delivery is synchronously recorded and transmitted to the express delivery server. The express delivery server stores the outbound time node of the corresponding express delivery in the express delivery station database.

[0016] Furthermore, when a customer comes to the express station to pick up the same courier repeatedly, or a customer asks for compensation from the express station on the grounds that the courier is damaged, or a customer asks for compensation from the merchant on the grounds that the courier has been signed for but the goods have not been received, and the merchant refunds the customer through the shopping platform and then turns to the express station and the courier for compensation, the courier enters the waybill number of the corresponding courier on the PC, and the PC queries the express station database for a signed photo of the courier slip based on the waybill number, and at the same time queries the time node of the courier leaving the warehouse, and the time node when the courier clicks the query box in the courier APP on the mobile phone, and retrieves the surveillance video corresponding to the time period between the two time nodes from the hard disk of the surveillance recorder. According to the retrieved surveillance video and the signed photo of the courier slip, it can be proved that the customer inspected the appearance and internal goods of the courier before it left the warehouse and signed for confirmation after the inspection, and that the courier was delivered to the customer after it left the warehouse.

[0017] Compared with the prior art, the present invention has the following beneficial effects:

[0018] The invention has a simple structure, a scientific and reasonable design, and is easy to use. In the traditional express delivery station pickup mode, the invention adds a link of inspection and signature. Before the express is shipped out of the warehouse, the customer inspects the appearance and internal goods of the corresponding express at the inspection and signature table, and signs and confirms on the blank space of the express delivery slip after the inspection is correct. The customer confirms that the express is not damaged before the warehouse departure operation is carried out, and the express is taken away after the warehouse departure. The process of the customer inspecting and signing the corresponding express and the customer taking the express are all recorded by the monitoring video recorder to preserve evidence, and the invention simultaneously records the time when the customer inspects the express In this way, when a customer comes to the courier station to pick up the same courier repeatedly, or the customer asks for compensation from the courier station on the grounds that the courier is damaged, or the customer asks for compensation from the merchant on the grounds that the courier has been signed for but not received, and the merchant refunds the customer through the shopping platform and then turns to the courier station and the courier for compensation, the courier can retrieve the surveillance video between the two time nodes based on the time node when the customer checks the courier and the time node when the courier leaves the warehouse, and the courier will conduct relevant verification based on the retrieved surveillance video and the photo of the signed courier slip. BRIEF DESCRIPTION OF THE DRAWINGS

[0019] Figure 1 The figure is a flow chart of the steps of the method of the present invention.

[0020] Figure 2 This is a structural block diagram of the connection between a PC and other devices.

[0021] Figure 3 Schematic diagram of the outbound scanner located on the inspection and receipt table.

[0022] Figure 4This is a schematic diagram of the express delivery shelf.

[0023] The names corresponding to the reference numerals are:

[0024] 1-PC, 2-inspection and signing table, 3-warehouse scanner, 4-surveillance recorder, 6-mobile phone, 7-gun, 8-express shelf, 9-express server. DETAILED DESCRIPTION

[0025] In order to make the purpose, technical solution and advantages of the present invention more clearly understood, the present invention is further described in detail below in conjunction with the accompanying drawings. Obviously, the described embodiments are only part of the embodiments of the present invention, rather than all of the embodiments. Based on the embodiments of the present invention, all other embodiments obtained by ordinary technicians in this field without making creative work are within the scope of protection of the present invention.

[0026] In the description of the present invention, it should be noted that the terms "center", "upper", "lower", "left", "right", "vertical", "horizontal", "inner", "outer", etc., indicating the orientation or positional relationship, are based on the orientation or positional relationship shown in the drawings, and are only for the convenience of describing the present invention and simplifying the description, rather than indicating or implying that the device or element referred to must have a specific orientation or be constructed and operated in a specific orientation, and therefore they cannot be understood as limiting the present invention. In addition, the terms "first", "second", and "third" are used for descriptive purposes only and cannot be understood as indicating or implying relative importance.

[0027] In the description of the present invention, it should be noted that, unless otherwise clearly specified and limited, the terms "installed", "connected", and "connected" should be understood in a broad sense, for example, it can be a fixed connection, a detachable connection, or an integral connection; of course, it can also be a mechanical connection or an electrical connection; in addition, it can also be a direct connection, or an indirect connection through an intermediate medium, or it can be the internal communication of two components. For ordinary technicians in this field, the specific meanings of the above terms in the present invention can be understood according to specific circumstances.

[0028] like Figure 1-4 As shown, the present invention provides an express verification system and a method of using the same, which solves the technical problems of reduced economic benefits of express stations due to customers repeatedly picking up items, customers claiming compensation from merchants on the grounds that the express has been signed for but the goods have not been received, and customers claiming compensation from express stations on the grounds of express damage, but the express stations are unable to provide relevant certificates.

[0029] The invention has a simple structure, a scientific and reasonable design, and is easy to use. In the traditional express delivery station pickup mode, the invention adds a link of inspection and signature. Before the express is shipped out of the warehouse, the customer inspects the appearance and internal goods of the corresponding express at the inspection and signature table, and signs and confirms on the blank space of the express delivery slip after the inspection is correct. The customer confirms that the express is not damaged before the warehouse departure operation is carried out, and the express is taken away after the warehouse departure. The process of the customer inspecting and signing the corresponding express and the customer taking the express are all recorded by the monitoring video recorder to preserve evidence, and the invention simultaneously records the time when the customer inspects the express In this way, when a customer comes to the courier station to pick up the same courier repeatedly, or the customer asks for compensation from the courier station on the grounds that the courier is damaged, or the customer asks for compensation from the merchant on the grounds that the courier has been signed for but not received, and the merchant refunds the customer through the shopping platform and then turns to the courier station and the courier for compensation, the courier can retrieve the surveillance video between the two time nodes based on the time node when the customer checks the courier and the time node when the courier leaves the warehouse, and the courier will conduct relevant verification based on the retrieved surveillance video and the photo of the signed courier slip.

[0030] The present invention records the process of the customer's inspection and signature, as well as the complete delivery of the express to the customer, which is convenient for verification in the event of subsequent disputes. It can avoid the express station making compensation to customers or merchants without reason, reduce the economic losses of the express station, and is beneficial to the survival and operation of rural express stations and their long-term sustainable development.

[0031] The present invention records the time when the customer checks the express and the time when the express is shipped out of the warehouse. In this way, when conducting relevant verification, the corresponding monitoring video can be quickly found according to the time period between the two time nodes, thereby improving the efficiency of monitoring video search.

[0032] The express verification system of the present invention includes an express server 9, and also includes an inbound unit, an outbound unit, a PC 1, which are arranged inside the express station and are respectively connected to the express server 9, and an express shelf 8 arranged inside the express station; the outbound unit includes an inspection and receipt table 2 arranged inside the express station, an outbound scanner 3 arranged on the inspection and receipt table 2, and a monitoring video recorder 4 arranged on the indoor wall of the express station and aimed at the inspection and receipt table 2, the monitoring video recorder 4 is connected to the PC 1, and the outbound scanner 3 is connected to the express server 9.

[0033] The storage unit includes a mobile phone 6 and a gun 7, and the mobile phone 6 and the gun 7 are connected to the express server 9 respectively.

[0034] The method for using the express verification system of the present invention comprises the following steps:

[0035] Step 1: Use the express APP on your mobile phone or a gun to scan and identify the number of one layer of the express shelf, and then use the express APP on your mobile phone or a gun to scan and identify the barcode on the express package. After the express APP on your mobile phone or a gun generates the corresponding number of the express package, the scanned express information and the corresponding number are transmitted to the express server. The express server updates the express station database according to the received information. At the same time, the courier prints out the corresponding number of the express package and sticks it on the corresponding express package or directly uses a marker to write the number in a blank position of the express package, and then sends the corresponding number of the express to the relevant customer, prompting the customer to go to the express station to pick up the package;

[0036] Step 2: After the customer arrives at the express delivery station, he / she provides the courier with the pickup number, the last four digits of the mobile phone number, or the corresponding waybill number. The courier finds the corresponding courier on the courier shelf based on the information provided by the customer, and places the corresponding courier on the inspection and receipt table, and then prompts the customer to check the courier placed on the inspection and receipt table;

[0037] Step 3: The customer checks the appearance of the corresponding express and the goods inside the express. After checking, the customer signs and confirms on the blank space of the express bill, indicating that the appearance of the express and the goods inside the express are not damaged. Then, the customer uses the outbound scanner to scan the corresponding express. While scanning the express, the outbound scanner takes a photo of the express bill of the corresponding express. The outbound scanner transmits the scanned express information and the photo of the express bill to the express server. The express server updates the express station database according to the received information.

[0038] Step 4: After the voice prompt from the outbound scanner, the customer takes the package.

[0039] In some embodiments, in step 1, the courier places the express on the express shelf of the corresponding layer according to the order of the numbers on the express packages.

[0040] In some embodiments, in step 2, when the customer checks the express, the courier finds the information column corresponding to the corresponding express package in the express APP on the mobile phone according to the information provided by the customer, and clicks the query box on the information column. The express APP on the mobile phone synchronously transmits the time node when the courier clicks the query box to the express server, and the express server stores the time node in the express station database. The courier clicks the query box at the same time as the customer checks the express, so the time node of the courier clicking the query box stored in the express station database can be used to indicate the time node when the customer checks the express.

[0041] In some embodiments, in step 3, while the customer inspects the corresponding express and signs to confirm on the blank space on the express order, the surveillance video recorder captures the process in real time and stores the captured video information in the surveillance video recorder hard disk.

[0042] In some embodiments, in step 3, when the outbound scanner scans the express delivery, it synchronously records the time node of the express delivery and transmits the time node of the express delivery to the express server. The express server stores the corresponding express delivery time node in the express station database.

[0043] In some embodiments, when a customer comes to a courier station to pick up the same courier repeatedly, or a customer asks for compensation from the courier station on the grounds that the courier is damaged, or a customer asks for compensation from the merchant on the grounds that the courier has been signed for but the goods have not been received, and the merchant refunds the customer through the shopping platform and then turns to the courier station and the courier for compensation, the courier enters the waybill number of the corresponding courier on the PC, and the PC queries the courier station database for a signed photo of the courier slip based on the waybill number, and at the same time queries the time node of the courier leaving the warehouse, and the time node when the courier clicks the query box in the courier APP on the mobile phone, and retrieves the surveillance video corresponding to the time period between the two time nodes from the hard disk of the surveillance recorder. According to the retrieved surveillance video and the signed photo of the courier slip, it can be proved that the customer inspected the appearance and internal goods of the courier before it left the warehouse and signed for confirmation after the inspection, and that the courier was delivered to the customer after it left the warehouse.

[0044] The PC 1, express server 9, outbound scanner 3, surveillance video recorder 4, mobile phone 6 and gun 7 used in the present invention are all existing known electrical equipment and can be directly purchased and used on the market. The structures, circuits, and control principles of the PC 1, express server 9, outbound scanner 3, surveillance video recorder 4, mobile phone 6 and gun 7 are all existing known technologies. Therefore, the structures, circuits, and control principles of the PC 1, express server 9, outbound scanner 3, surveillance video recorder 4, mobile phone 6 and gun 7 are not described in detail here.

[0045] Finally, it should be noted that the above embodiments are only preferred embodiments of the present invention to illustrate the technical solutions of the present invention, rather than limiting them, and certainly not limiting the patent scope of the present invention. Although the present invention has been described in detail with reference to the aforementioned embodiments, those skilled in the art should understand that they can still modify the technical solutions recorded in the aforementioned embodiments, or replace some or all of the technical features therein by equivalents. These modifications or replacements do not make the essence of the corresponding technical solutions deviate from the scope of the technical solutions of the embodiments of the present invention. In other words, any changes or modifications made to the main design concept and spirit of the present invention that have no substantive significance, and the technical problems they solve are still consistent with the present invention, should be included in the protection scope of the present invention. In addition, the direct or indirect application of the technical solutions of the present invention in other related technical fields is also included in the patent protection scope of the present invention.

Claims

1. A courier verification system, comprising a courier server (9), characterized in that: It also includes a storage unit, a delivery unit, a PC (1) which are arranged inside the express delivery station and are respectively connected to the express delivery server (9), and an express delivery shelf (8) arranged inside the express delivery station; the delivery unit includes a goods inspection and receipt table (2) arranged inside the express delivery station, a delivery scanner (3) arranged on the goods inspection and receipt table (2), and a monitoring video recorder (4) arranged on the indoor wall of the express delivery station and aimed at the goods inspection and receipt table (2), the monitoring video recorder (4) is connected to the PC (1), and the delivery scanner (3) is connected to the express delivery server (9).

2. A courier verification system according to claim 1, characterized in that: The storage unit includes a mobile phone (6) and a gun (7), and the mobile phone (6) and the gun (7) are respectively connected to the express server (9).

3. A method for using a courier verification system according to any one of claims 1-2, characterized in that: The steps include: Step 1: Use the express APP on your mobile phone or a gun to scan and identify the number of one layer of the express shelf, and then use the express APP on your mobile phone or a gun to scan and identify the barcode on the express package. After the express APP on your mobile phone or a gun generates the corresponding number of the express package, the scanned express information and the corresponding number are transmitted to the express server. The express server updates the express station database according to the received information. At the same time, the courier prints out the corresponding number of the express package and sticks it on the corresponding express package or directly uses a marker to write the number in a blank position of the express package, and then sends the corresponding number of the express to the relevant customer, prompting the customer to go to the express station to pick up the package; Step 2: After the customer arrives at the express delivery station, he / she provides the courier with the pickup number, the last four digits of the mobile phone number, or the corresponding waybill number. The courier finds the corresponding courier on the courier shelf based on the information provided by the customer, and places the corresponding courier on the inspection and receipt table, and then prompts the customer to check the courier placed on the inspection and receipt table; Step 3: The customer checks the appearance of the corresponding express and the goods inside the express. After checking, the customer signs and confirms on the blank space of the express bill, indicating that the appearance of the express and the goods inside the express are not damaged. Then, the customer uses the outbound scanner to scan the corresponding express. While scanning the express, the outbound scanner takes a photo of the express bill of the corresponding express. The outbound scanner transmits the scanned express information and the photo of the express bill to the express server. The express server updates the express station database according to the received information. Step 4: After the voice prompt from the outbound scanner, the customer takes the package.

4. The method for using the express verification system according to claim 3, characterized in that: In step 1, the courier places the express on the express shelf at the corresponding level according to the order of the numbers on the express packages.

5. The method for using the express verification system according to claim 3, characterized in that: In step 2, when the customer checks the express, the courier finds the information column corresponding to the corresponding express package in the express APP on the mobile phone according to the information provided by the customer, and clicks the query box on the information column. The express APP on the mobile phone transmits the time node when the courier clicks the query box to the express server, and the express server stores the time node in the express station database.

6. A method for using a courier verification system according to claim 5, characterized in that: In step 3, while the customer is checking the corresponding express and signing the blank space on the express receipt to confirm, the surveillance video recorder will film the process in real time and store the filmed video information in the surveillance video recorder's hard disk.

7. A method for using a courier verification system according to claim 6, characterized in that: In step 3, when the outbound scanner scans the express delivery, the outbound time node of the express delivery is synchronously recorded and transmitted to the express server. The express server stores the outbound time node of the corresponding express delivery in the express station database.

8. A method for using a courier verification system according to claim 7, characterized in that: When a customer comes to the courier station to pick up the same courier repeatedly, or the customer asks for compensation from the courier station on the grounds that the courier is damaged, or the customer asks for compensation from the merchant on the grounds that the courier has been signed for but the goods have not been received, and the merchant refunds the customer through the shopping platform and then turns to the courier station and the courier for compensation, the courier enters the waybill number of the corresponding courier on the PC. The PC queries the courier station database for the time node of the courier’s departure based on the waybill number, and the time node when the courier clicks the query box in the courier APP on the mobile phone, and then retrieves the surveillance video corresponding to the time period between the two time nodes from the hard disk of the surveillance recorder. Based on the retrieved surveillance video and the signed photo of the courier slip, it can be proved that the customer inspected the appearance and internal goods of the courier before it was shipped out and signed for confirmation after the inspection, and that the courier was delivered to the customer after it was shipped out.

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