Merchant management system of background management system

Abstract

The invention relates to the technical field of management systems, in particular to a merchant management system of a background management system, which comprises a background management system, a shopping mall home page unit and a personal center unit, the background management system is configured to manage the shopping mall home page unit and the personal center unit; the shopping mall home page unit is configured to display latest shelved commodities, platform sale commodities, famous and special superior commodities, good commodity recommendation commodities and time-limited sales promotion commodities; the personal center unit management unit comprises a member ID, a nickname, a recommender, an identity, member assets, an order, a recharging consumption coupon, a supplier settlement application, a 020 store settlement application and a member customer service; according to the method, merchants of multiple platforms can be recruited as suppliers, merging of suppliers of multiple platforms is realized by managing the merchants and suppliers, sales volume of suppliers of different platforms is improved, mutual benefit and win-win of suppliers of different platforms are realized, and shopping demands of different users for commodities of different platforms are met.

Description

Technical Field

[0001] The present invention relates to the technical field of management systems, and in particular to a merchant management system of a backend management system. Background Art

[0002] With the rise of the Internet, major commodity sales platforms are emerging one after another. However, the current sales platform only supports the sale of commodities on a single platform. Merchants’ commodity sales are limited by the platform. At the same time, different users are also habitual in using the platform. Some users will buy different commodities on multiple different platforms, but the sales of a single platform are limited, so users need to switch to different platforms to buy commodities, which is inconvenient. This system aims to propose a merchant management system that can concentrate on multiple platforms to achieve mutual benefit and win-win results for merchants on multiple platforms, and also allow users to purchase items sold on different platforms on this system, thereby providing convenience for users. Based on this, the present invention proposes a merchant management system for a backend management system. Summary of the invention

[0003] To achieve the above-mentioned purpose, the present invention provides the following technical solutions: a merchant management system of a backend management system, comprising a backend management system, a mall homepage unit and a personal center unit; The backend management system is configured to manage the mall homepage unit and the personal center unit; The mall homepage unit is configured to display the latest products, platform best sellers, famous and special products, recommended products, and limited-time promotion products; The personal center unit management unit includes member ID, nickname, referrer, identity, member assets, orders, recharge coupons, supplier entry application, 020 store entry application and member customer service.

[0004] Preferably, the personal center unit also includes a supplier management unit and a merchant management unit.

[0005] Preferably, the supplier management unit includes a supplier setting unit, a commodity setting unit, a message notification unit, and an operation diary unit; The supplier management unit is configured to recruit suppliers from different platforms.

[0006] Preferably, the supplier setting unit includes application setting, withdrawal setting and login page setting; the application setting includes applying for supplier and applying for user identity restriction; The withdrawal settings include supplier withdrawal, supported withdrawal accounts and withdrawal conditions; The login page settings include a login link, login page settings and a login background image; The commodity setting unit includes function settings and commodity picture settings; The message notification unit includes buyer notification and merchant notification; The operation diary unit is configured to record the operation description of the platform main account / sub-account / user in this application and the time of logging into the backend.

[0007] Preferably, the supplier setting unit also includes a supplier management unit, a supplier product management unit, a supplier order management unit, a supplier store homepage unit, a supplier order placement unit, and a supplier after-sales unit.

[0008] Preferably, the supplier management unit includes applying for suppliers, reviewing suppliers, adding suppliers, all suppliers and cash withdrawal management; The supplier product management unit includes audited products, all supplier products and supplier product reviews; The supplier order management unit includes supplier general orders, supplier after-sales orders and supplier rights protection orders; The supplier store homepage unit is configured to display the name of the supplier merchant, through which the user can jump to the store details introduction page; The supplier order placing unit is configured for a user to place a self-purchase order at a supplier's store; The supplier after-sales unit is configured to provide after-sales refund services to users.

[0009] Preferably, the merchant management unit includes a 020 merchant registration unit, a 020 merchant management unit, a withdrawal management unit and an industry management unit.

[0010] Preferably, the 020 merchant registration unit includes 020 merchant type, 020 backend addition, 020 front-end application and waiting for review; The 020 merchant management unit is configured to manually add merchants in the background and view the merchant list after approval; The withdrawal management unit is configured to review the withdrawal application submitted by the merchant backend; The industry management unit is configured to be the industry to which the merchant belongs when applying.

[0011] Preferably, the merchant management unit also includes a setting center unit, a commodity setting unit, a payment setting unit, an order setting unit, a message notification unit and an operation diary unit.

[0012] Preferably, the setting center unit includes a merchant setting center, basic settings, application settings and withdrawal settings; The product setting unit is configured to control whether the platform needs to enable automatic review of the products uploaded by the merchant, if it is enabled, it will be automatically reviewed, if it is disabled, it needs to be reviewed manually, and whether to enable the commission calculator; The payment setting unit is configured to control the 020 merchant offline payment method; The order setting unit includes order commission setting, order setting and after-sales rights protection order setting; The message notification unit is configured to prompt the merchant that the merchant application / withdrawal is rejected by the customer service message; The operation diary unit is configured to record operation records / login records / inventory logs of the platform.

[0013] Compared with the prior art, the present invention has the following beneficial effects: The management system of the present invention can recruit merchants from multiple platforms as suppliers. By managing merchants and suppliers, it can realize the combined display and sales of suppliers from multiple platforms, increase sales for suppliers on different platforms, achieve mutual benefit and win-win results with suppliers on different platforms, and also meet the shopping needs of different users for products on different platforms, providing convenience for users. BRIEF DESCRIPTION OF THE DRAWINGS

[0014] Figure 1 It is a schematic diagram of the process of the present invention; Figure 2 A schematic diagram of a personal center unit of the present invention; Figure 3 This is a schematic diagram of the supplier management unit of the present invention; Figure 4 It is the merchant management unit of the present invention. DETAILED DESCRIPTION

[0015] The following will be combined with the drawings in the embodiments of the present invention to clearly and completely describe the technical solutions in the embodiments of the present invention. Obviously, the described embodiments are only part of the embodiments of the present invention, not all of the embodiments. Based on the embodiments of the present invention, all other embodiments obtained by ordinary technicians in this field without creative work are within the scope of protection of the present invention.

[0016] See also Figure 1, a merchant management system of a backend management system, including a backend management system, a mall homepage unit and a personal center unit; the backend management system is configured to manage the mall homepage unit and the personal center unit; the mall homepage unit is configured to display the latest listings, platform bestsellers, famous and special products, good product recommendations, etc. and limited-time promotional products; the personal center unit management unit includes member ID, nickname, referrer, identity, member assets, orders, recharge coupons, supplier entry application, 020 store entry application and member customer service; the management system of the present invention can recruit merchants from multiple platforms as suppliers, and by managing merchants and suppliers, realize the combined display and product sales of suppliers from multiple platforms, increase sales for suppliers on different platforms, and achieve mutual benefit and win-win results with suppliers on different platforms, while also meeting the shopping needs of different users for products on different platforms, providing convenience for users.

[0017] In this embodiment, the personal center unit also includes a supplier management unit and a merchant management unit.

[0018] In this embodiment, the supplier management unit includes a supplier setting unit, a commodity setting unit, a message notification unit, and an operation diary unit.

[0019] The supplier management unit is configured to recruit suppliers from different platforms.

[0020] In this embodiment, the supplier setting unit includes application setting, withdrawal setting and login page setting; the application setting includes applying for supplier and applying for user identity restriction; specifically, fill in the narrowed application information, and the user front end can apply for the identity; Apply for supplier: You can apply for this identity through the user front end Application user identity restrictions: Applicants must be fans or promoters to apply to become suppliers; Supplier application fields include default mobile phone number / name / supplier name as mandatory fields; control the information that users need to fill in when applying to become suppliers, which is convenient for platform verification; by default, mobile phone number / name / supplier name are mandatory fields, and you can add custom fields, such as ID card / email address, etc. You can select the corresponding restricted format. If the supplier is required to upload a picture of the ID card or business license, the format can be selected as "Picture", and the user can upload the picture accordingly when applying; Custom name for security deposit: You can customize the name, and the customized name will be displayed after setting it; Validity period for merchants: Permanent: Permanent validity: Validity period: Initial number of days is 365 days, editable, range value: 1-3650; After the user applies to become a supplier on the front end, the validity period is the validity period set here. After the expiration, the merchant will be closed and need to resume business in the background; Suppliers added in the background are permanent by default and are not subject to the restrictions set here; Users can view this description on the supplier application page; The withdrawal settings include supplier withdrawal, supported withdrawal accounts and withdrawal conditions; Supplier withdrawal: Suppliers need to fill in the supply price when uploading products. After the order is completed, the supply price is credited to the supplier's backend account. This amount is virtual, allowing the supplier to apply for withdrawal of the money in the account; Support withdrawal accounts: different withdrawal methods can be selected, and suppliers can choose the withdrawal method when applying for withdrawal; The login page settings include login link, login page settings and login background image; Login link: merchants need to use this link to log in to the merchant backend to upload products, manage orders, etc.; Login page settings: When the merchant login link is opened, the title / L0GO / background image and other information will be displayed; Login background image: Upload the background image according to the recommended image size; The commodity setting unit includes function setting and commodity picture setting; function setting: controls whether suppliers can upload virtual commodities; virtual products: after the user pays successfully, there is no need to ship the goods, and the order automatically confirms the receipt, which is suitable for virtual services, software and other products; card code products: after the user pays successfully, the card code is automatically issued and the receipt is automatically confirmed, which is suitable for virtual recharge cards, game coins and other products; Product image settings: After you upload rich text / advertising image / dividing line / video, etc., this image will be displayed at the bottom of the product details page of all merchants; The message notification unit includes buyer notification and merchant notification; buyer notification: the system will send notifications to the user's bound mobile phone when the supplier application is rejected or passed, and it is necessary to ensure that the cloud merchant's SMS balance is recharged; merchant notification: there are after-sales issues, supplier applications and other matters so that the platform can handle them in a timely manner; The operation diary unit is configured to record the operation description of the platform main account / sub-account / user in this application and the time of logging into the backend.

[0021] In this embodiment, the supplier setting unit also includes a supplier management unit, a supplier product management unit, a supplier order management unit, a supplier store homepage unit, a supplier order unit, and a supplier after-sales unit; there are two ways to become a supplier: user mobile phone application, platform review, and platform manual addition.

[0022] In this embodiment, the supplier management unit includes applying for suppliers, reviewing suppliers, adding suppliers, all suppliers and withdrawal management; the user enters the backend management system on the front end, and enters the supplier management unit to apply to become a supplier; reviewing suppliers: after the user submits the application materials on the front end, the platform can view the application materials and operate the review or rejection here; adding suppliers: for merchants that have communicated offline, the platform can manually add suppliers here without the supplier applying in the personal center; manual addition includes filling in the supplier name: that is, the supplier's store name; account, login password: the account is the supplier's mobile phone number, and the password can be customized and used by the supplier to log in to the merchant backend; contact name: fill in the supplier's merchant contact name; product permissions: you can choose the type of supplier, ordinary products are ordinary suppliers; merchant logo: you can upload a logo picture; business industry: choose according to the main content of the supplier's business; supplier address: select the province, city or district where the supplier is located; detailed address: enter the detailed address of the supplier; business qualifications: upload a business license picture; merchant introduction: edit the introduction content of the supplier's store; consultation phone: fill in the mobile phone number or landline number; All suppliers: You can view the list of all suppliers that have passed the review and have been manually added in the background, and view the actionable items; View: You can view the supplier's account and merchant information, but you cannot modify the information.

[0023] Reset password: If the supplier forgets the login password of the merchant backend, the password can be reset; Suspension of business: For suppliers that need to be rectified, the platform can operate suspension of business. After the suspension, the merchant cannot log in to the merchant backend, but the merchant mobile management terminal can access normally and apply for withdrawal; the supplier cannot operate on his own and can only wait for the platform to resume; the supplier will automatically suspend business when the time expires; Suspension of business: Merchants can suspend business on their own if they have something to do. Merchants can log in, process orders, etc.; Merchants can resume business on their own; Resume business: The backend is manually suspended or the effective period reaches the suspension period. At this time, click Resume business to set it to permanent or set the effective period. The default effective period is 365 days, and it can also be changed to other times; Account balance: The deposit paid by this supplier when applying + the supply of completed orders + freight; At the same time, the platform can manually recharge the merchant's account balance. This amount is virtual, and suppliers can apply to withdraw the money in the account through withdrawal; Withdrawal management: After submitting the application, the backend can approve or reject the application individually or in batches. After rejection, the user can view the rejection reason on the front end. If it is approved, it depends on the withdrawal method selected by the user. If it is Alipay and WeChat, the automatic transfer function can be activated, and the funds can be automatically transferred to the account, provided that there is enough balance on the corresponding platform. If a bank card is selected, the platform needs to transfer the funds offline. The supplier product management unit includes audited products, all supplier products and supplier product reviews; Reviewing products: After the supplier creates the product and submits it for review in the merchant backend, the platform needs to view and review the product here. Products that are rejected by the review cannot be put on the shelves, while products that pass the review can be directly put on the shelves or put into the warehouse; All products of the supplier: For sale: Displays the products in the status of being put on the shelf; In alert: When the product inventory is lower than the inventory alert value set in the mall application → Settings Center → Product, the product will be displayed in alert; In the warehouse: Displays the products that the platform and merchants have manually removed from the shelves, or the products that the platform has approved and selected to be placed in the warehouse; Sold out: Products that have been sold out. Note: When a user submits an order, the inventory is deducted; Locked: Displays products of merchants that have been shut down by the platform or the backend itself; Supplier product reviews: Users can evaluate the products after purchasing them. User evaluation information is displayed here. The platform can review the evaluation, and only after it is approved will it be displayed on the product page; The supplier order management unit includes supplier general orders, supplier after-sales orders and supplier rights protection orders; supplier general orders: after users purchase supplier products, the platform can view order information here, including pending payment, pending shipment, shipped, pending completion, completed and closed; Supplier after-sales order: After the user successfully pays and before confirming receipt, the customer can apply for after-sales service regardless of whether the goods have been received or not, if they are not satisfied; Supplier rights protection order: After the user confirms receipt of the goods, if there are quality problems with the customer's goods, the customer can apply for after-sales rights protection: The supplier store homepage unit is configured to display the name of the supplier merchant, and the name can be used to jump to the store details page; the supplier store homepage unit includes the store logo / name, products on sale, customer service, favorites: the supplier's store can be collected, and the backend needs to link "My Favorites" out, and the user front end can view the collected products and stores, search: users can search for all displayed products in this store according to product keywords, share QR code: friends can jump to the supplier merchant store homepage, store introduction, fans, online consultation, service phone, store qualifications, store address: only the province and city will be displayed after scanning the QR code; The supplier order placement unit is configured so that the user can place a self-purchase order in the supplier's store; select the product, fill in the delivery address, use the shopping voucher to deduct, and make the payment. The commission can be deducted by placing a self-purchase order. If the user is a salesperson or store manager, he can get a first-level commission when purchasing himself, and the commission is automatically deducted when placing an order without waiting for the order to be completed before the commission is credited (under this rule, the user can also get a commission cashback subsidy here under the deduction of the shopping voucher when purchasing); The supplier after-sales unit is configured to provide users with after-sales refund services; the after-sales refund service includes order list, orders to be shipped, refund application (input refund reason), refund only (input refund reason), refund application in progress and refund completed; it also includes goods to be received, order details-return / exchange, return and refund selection and reason selection; In this embodiment, the merchant management unit includes a 020 merchant registration unit, a 020 merchant management unit, a withdrawal management unit and an industry management unit; the merchant management unit creates an online and offline sales platform, integrates merchants from all walks of life into the platform through a distribution system that attracts traffic, unifies merchants and products, and creates a model similar to the traditional Meituan model. The platform can better accumulate user resources and realize the "continuous monetization of data" of the platform, merchants, and users.

[0024] In this embodiment, the 020 merchant registration unit includes 020 merchant type, 020 backend addition, 020 front-end application and waiting for review; 020 merchant types include head office: the head office is the store with ownership, and chain stores can be created under the head office; chain stores: chain stores are managed by the head office and are closely related to the head office; when creating products, chain stores can quote the product materials of the head office, provided that the head office needs to share the product materials first; the membership cards of the chain stores and store pick-up share the membership cards of the head office, but the recharge of membership cards in the chain stores is accounted for by the chain stores; The information added in the 020 backend includes bound users, merchant logos, merchant page backgrounds, business hours, business industries, store addresses and detailed addresses, business qualifications, store introductions, consultation telephone numbers, and online customer service; 020 front-end application: the steps are to enter the personal center - store settlement - apply to become a merchant - fill in relevant information and apply; Waiting for review: Users who apply on their mobile phone can click on the store in their personal center to check whether their application has been approved. They will receive a customer service message reminding them of the result within 48 hours. After the platform administrator reviews and approves the application, they will wait for SMS messages to obtain the merchant's backend URL, account number, password, etc. The 020 merchant management unit is configured to manually add merchants in the background and view the merchant list after approval; The withdrawal management unit is configured to review the withdrawal application submitted by the merchant backend; The industry management unit is configured to be the industry to which the merchant belongs when applying.

[0025] In this embodiment, the merchant management unit also includes a setting center unit, a commodity setting unit, a payment setting unit, an order setting unit, a message notification unit and an operation diary unit; the merchant management unit is used to manage the setting center unit, the commodity setting unit, the payment setting unit, the order setting unit, the message notification unit and the operation diary unit.

[0026] In this embodiment, the setting center unit includes a merchant setting center, basic settings, application settings and withdrawal settings; the merchant setting center is used to set merchant information; the basic settings are used to display the application name and logo when switching applications; the application settings are used to set the information required for the application, and the user front end can apply for the identity; the withdrawal settings are used to set the merchant withdrawal rules and instructions, and the process is to select the merchant withdrawal, select the withdrawal account, select the withdrawal method, and prompt the withdrawal conditions: Monthly withdrawal date: If the monthly withdrawal date is set from 1st to 30th, it means that the merchant can only apply for withdrawal from 1st to 30th of each month; Weekly withdrawal: If it is set to Thursday, it means that the merchant can only apply for withdrawal every Thursday; Minimum withdrawal amount: Each withdrawal application cannot be lower than the minimum withdrawal amount set by the background; Minimum reserved balance: limit the minimum amount of balance to be retained in the user account; The product setting unit is configured to control whether the platform needs to enable automatic review of the products uploaded by the merchant, if it is enabled, it will be automatically reviewed, if it is disabled, it needs to be reviewed manually, and whether to enable the commission calculator; Automatic review: If automatic review is turned on, the platform will automatically review and approve the merchant's application after it is submitted for review. The payment setting unit is configured to control the 020 merchant offline payment method; The order setting unit includes order commission setting, order setting and after-sales rights protection order setting; The order commission setting is for the commission ratio and the platform commission ratio, which means that for the orders generated by the merchant, the platform will take two forms of commissions, the commission amount and the platform commission amount; Commission ratio: refers to the amount of money that will be used as commission, actual payment amount * commission ratio = commission amount (the undistributed amount belongs to the platform); platform commission ratio: refers to the amount of money the platform will charge the merchant, actual payment amount * platform commission ratio = platform commission amount; merchant income: actual payment amount * (1-commission ratio-platform commission ratio) = merchant income The order setting is to set the expiration time of the pending payment order: if the user fails to pay within the specified time after submitting the order, the order will be automatically cancelled. Note: After the user submits the order, the inventory of the product will be reduced. If the order expires, the system will automatically recycle the inventory; Default delivery time setting: After the merchant ships, if the user does not receive the goods within this time, the system will automatically confirm the receipt. The system automatically executes at 24:00 (i.e. 0:00) at night. For example, if it is set to 1 day, the confirmation of receipt will be executed at 0:00 on the same day after 24 hours. If it is set to 7 days, the merchant ships at 8:00 am on the 1st. Normally, 8:00 am on the 8th will be 7 days, but since it is not 0:00, it will automatically confirm the receipt at 24:00 on the 8th (i.e. 0:00 on the 9th). The time change in the middle shall be subject to the configuration at the time of payment. Automatic settlement of receipt: After the user confirms the receipt, the system will automatically confirm the completion of the order. If it is turned off, after the user confirms the receipt, the merchant needs to manually complete the order in the background. If the user purchases a virtual / card code gift package, the order will be automatically completed after the user pays by turning on the button. Automatic review of delayed receipt: After it is turned on, the user's application for delayed receipt will be automatically postponed. If it is turned off, after the user initiates the postponement, the merchant needs to agree to the postponement in the background order management-order status. Note: Each order can only be postponed once; Delayed delivery time setting: In order to avoid losses caused by the courier or other reasons, the user can submit a delayed delivery. The actual automatic delivery time = the set default delivery time + the delayed delivery time; After-sales rights protection order settings can set the expiration time of rights protection. After the user confirms receipt of the goods, the rights protection cannot be applied for after the validity period has expired; The message notification unit is configured to prompt the merchant that the merchant application / withdrawal is rejected by the customer service message; The operation diary unit is configured to record operation records / login records / inventory logs of the platform.

[0027] Although embodiments of the present invention have been shown and described, it will be appreciated by those skilled in the art that various changes, modifications, substitutions and variations may be made to the embodiments without departing from the principles and spirit of the present invention, and that the scope of the present invention is defined by the appended claims and their equivalents.

Claims

1. A merchant management system of a backend management system, characterized by: Including backend management system, mall homepage unit and personal center unit; The backend management system is configured to manage the mall homepage unit and the personal center unit; The mall homepage unit is configured to display the latest products, platform best sellers, famous and special products, recommended products, and limited-time promotion products; The personal center unit management unit includes member ID, nickname, referrer, identity, member assets, orders, recharge coupons, supplier entry application, 020 store entry application and member customer service.

2. The merchant management system of the backend management system according to claim 1, characterized in that: The personal center unit also includes a supplier management unit and a merchant management unit.

3. The merchant management system of the backend management system according to claim 2, characterized in that: The supplier management unit includes a supplier setting unit, a commodity setting unit, a message notification unit, and an operation diary unit; The supplier management unit is configured to recruit suppliers from different platforms.

4. The merchant management system of the backend management system according to claim 3, characterized in that: The supplier setting unit includes application setting, withdrawal setting and login page setting; the application setting includes applying for supplier and applying for user identity restriction; The withdrawal settings include supplier withdrawal, supported withdrawal accounts and withdrawal conditions; The login page settings include a login link, login page settings and a login background image; The commodity setting unit includes function settings and commodity picture settings; The message notification unit includes buyer notification and merchant notification; The operation diary unit is configured to record the operation description of the platform main account / sub-account / user in this application and the time of logging into the backend.

5. The merchant management system of a backend management system according to claim 2, characterized in that: The supplier setting unit also includes a supplier management unit, a supplier product management unit, a supplier order management unit, a supplier store homepage unit, a supplier order placement unit, and a supplier after-sales unit.

6. The merchant management system of the backend management system according to claim 5, characterized in that: The supplier management unit includes applying for suppliers, reviewing suppliers, adding suppliers, all suppliers and cash withdrawal management; The supplier product management unit includes audited products, all supplier products and supplier product reviews; The supplier order management unit includes supplier general orders, supplier after-sales orders and supplier rights protection orders; The supplier store homepage unit is configured to display the name of the supplier merchant, through which the user can jump to the store details introduction page; The supplier order placing unit is configured for a user to place a self-purchase order at a supplier's store; The supplier after-sales unit is configured to provide after-sales refund services to users.

7. The merchant management system of a backend management system according to claim 2, characterized in that: The merchant management unit includes a 020 merchant registration unit, a 020 merchant management unit, a withdrawal management unit and an industry management unit.

8. The merchant management system of the backend management system according to claim 7, characterized in that: The 020 merchant registration unit includes 020 merchant type, 020 backend addition, 020 front-end application and waiting for review; The 020 merchant management unit is configured to manually add merchants in the background and view the merchant list after approval; The withdrawal management unit is configured to review the withdrawal application submitted by the merchant backend; The industry management unit is configured to be the industry to which the merchant belongs when applying.

9. The merchant management system of a backend management system according to claim 2, characterized in that: The merchant management unit also includes a setting center unit, a commodity setting unit, a payment setting unit, an order setting unit, a message notification unit and an operation diary unit.

10. The merchant management system of the backend management system according to claim 9, characterized in that: The setting center unit includes a merchant setting center, basic settings, application settings, and withdrawal settings; The product setting unit is configured to control whether the platform needs to enable automatic review of the products uploaded by the merchant, if it is enabled, it will be automatically reviewed, if it is disabled, it needs to be reviewed manually, and whether to enable the commission calculator; The payment setting unit is configured to control the 020 merchant offline payment method; The order setting unit includes order commission setting, order setting and after-sales rights protection order setting; The message notification unit is configured to prompt the merchant that the merchant application / withdrawal is rejected by the customer service message; The operation diary unit is configured to record operation records / login records / inventory logs of the platform.

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