Commodity management system of background management system

Abstract

The invention relates to the technical field of management systems, in particular to a commodity management system of a background management system, which comprises the background management system, a commodity homepage module, an automobile service module, a hotel reservation module, a Zhongqiangsu publicity film module, an official website module and a personal center module. The background management system is configured to have the functions of commodity management, 020 store management, supplier management, consumption coupon management, commodity comment application (approval / non-approval), log operation, administrator addition, administrator management, authority management, member management, form application and point shopping mall (daily sign-in); the system comprises management services such as commodity shelving and modification and after-sales management services for commodity selling, after-sales services are provided for users, when the users are not satisfied with the purchased commodities, the commodities of the users can be traced, the high-quality right protection service ensures that the users and merchants do not conflict, and the user experience is improved. And the rights and interests of the user, the express and the merchant are ensured.

Description

Technical Field

[0001] The present invention relates to the technical field of management systems, and in particular to a commodity management system of a backend management system. Background Art

[0002] Commodities are the fruits of labor produced for sale, the product of the development of human society's productivity to a certain historical stage, and the products of labor used for exchange. With the formation of the Internet, online shopping has become the best choice for people to buy goods. Online shopping is to retrieve product information through the Internet, issue a shopping request through an electronic order form and pay the corresponding product price. The manufacturer delivers the goods by mail order or by express delivery. At present, after people shop online, the goods are delivered to their doorsteps. If they find that the goods do not meet their expectations, they need to refund, and after-sales service is the only way for people to protect their rights. Based on this, how to solve the rights protection guarantee given to consumers after the goods are sold is a problem that needs to be solved at present. To this end, a commodity management system of the backend management system is proposed. Summary of the invention

[0003] To achieve the above-mentioned purpose, the present invention provides the following technical solutions: a commodity management system of a backend management system, including a backend management system, a commodity homepage module, a car service module, a hotel reservation module, a Zhonganxing promotional film module, an official website module and a personal center module; The backend management system is configured to manage goods, 020 stores, suppliers, vouchers, product review applications (approved / failed), operation logs, administrator addition, administrator management, authority management, member management, form application and points mall (daily check-in) functions; The personal center module includes member ID, nickname, referrer, identity, member assets, orders, recharge coupons, supplier entry application, 020 store entry application, member customer service, customer service; The product homepage module is configured to display the latest products, platform best sellers, famous and special products, recommended products and limited-time promotion products; The automobile service module is configured to provide consumers with one-stop services, including accident rescue, automobile beauty, refueling and charging, automobile accessories, and repair and maintenance. Users can place orders through the commodity business module or shop in stores through location. It also includes automobile motor vehicle insurance sales services, and users can directly purchase auto insurance. The hotel reservation module is configured for hotel reservation, which can locate nearby hotels or search for hotels by keywords such as hotel name / location / brand; The Zhonganxing promotional video module is configured to showcase corporate culture; The official website modules include industry trends, company news, employee sharing, and Heart Academy content display.

[0004] Preferably, the personal center module includes a product management module, a new product module, a supply chain product review module, a general order module, an after-sales order module and a rights protection order module.

[0005] Preferably, the commodity management module is configured to edit and modify commodities on sale.

[0006] Preferably, the new product creation module is configured to upload the product to the shelves.

[0007] Preferably, the supply chain commodity review module is configured for merchants to screen suppliers.

[0008] Preferably, the general order module is configured to view order information of supplier products purchased by users.

[0009] Preferably, the after-sales order module is configured to record order information of refunds applied for by users or refunds initiated by suppliers.

[0010] Preferably, the rights protection order module is configured to provide users with a rights protection channel and provide solutions.

[0011] Compared with the prior art, the present invention has the following beneficial effects: The present invention includes management services such as listing and modification of goods, as well as after-sales management services for the sale of goods. By providing after-sales services to users, when users are dissatisfied with the goods they purchased, they can find a trace of the goods they purchased. High-quality rights protection services ensure that there are no conflicts between users and merchants, and guarantee the rights and interests of users, couriers and merchants. BRIEF DESCRIPTION OF THE DRAWINGS

[0012] Figure 1 It is a schematic diagram of the process of the present invention; Figure 2 It is a schematic diagram of the personal center module of the present invention. DETAILED DESCRIPTION

[0013] The following will be combined with the drawings in the embodiments of the present invention to clearly and completely describe the technical solutions in the embodiments of the present invention. Obviously, the described embodiments are only part of the embodiments of the present invention, not all of the embodiments. Based on the embodiments of the present invention, all other embodiments obtained by ordinary technicians in this field without creative work are within the scope of protection of the present invention.

[0014] See also Figure 1, a commodity management system of a backend management system, including a backend management system, a commodity homepage module, a car service module, a hotel reservation module, a Zhonganxing promotional film module, an official website module and a personal center module; the backend management system is configured to manage commodities, 020 stores, suppliers, vouchers, commodity review applications (approved / failed), operation logs, add administrators, administrator management, authority management, member management, form applications and points mall (daily check-in) functions; the personal center module includes member ID, nickname, recommender, identity, member assets, orders, recharge vouchers, supplier entry application, 020 store entry application, member customer service, customer service; the commodity homepage module is configured to display the latest listings, platform bestsellers, famous and special products, good product recommendations and limited-time promotional products; the car service module is configured to provide consumers with one-stop service Services; including accident rescue, car beauty, refueling and charging, auto parts, and repair and maintenance. Users can place orders through the product business module or consume through locating the store; it also includes the sale of motor vehicle insurance for cars, and users can directly purchase car insurance; the hotel reservation module is configured for hotel reservation, which can locate nearby hotels, and can also search for hotels by keywords such as hotel name / location / brand; the Zhonganxing promotional video module is configured to display corporate culture; the official website module includes industry trends, company news, employee sharing, and Xinxue content display; the present invention includes management services such as listing and modification of goods, and provides after-sales management services for the sale of goods. By providing after-sales services to users, when users are dissatisfied with the goods they purchase, they can find traces of the goods they buy. High-quality rights protection services ensure that there are no conflicts between users and merchants, and guarantee the rights and interests of users, couriers, and merchants.

[0015] In this embodiment, the personal center module includes a product management module, a new product module, a supply chain product review module, a general order module, an after-sales order module and a rights protection order module. In this embodiment, the product management module, the new product module, the supply chain product review module, and the general order module correspond to the merchant's management of the products; the after-sales order module and the rights protection order module correspond to the merchant's after-sales management of the products, and are used to ensure the rights and interests of users after purchasing the products.

[0016] In this embodiment, the product management module is configured to edit and modify the products on sale. Specifically, the products that have passed the review will be displayed on sale after they are put on the shelves. Merchants can view "all products" in the product management module of the personal center and can edit products in various states (such as price, picture, size, quantity, etc.). They can view the supplier of the merchant to which the product comes from (the supplier is a merchant on major domestic shopping platforms). By clicking to edit, the products that have passed the review will be displayed on sale after they are put on the shelves.

[0017] In this embodiment, the new product module is configured to upload the product to the shelf. Specifically, the editing of the uploaded product includes the product name including: brand, product name, specifications, highlights (product features), free shipping; It also includes the main picture of the product: you can upload up to 5 main pictures, with a size of 800*800 pixels; product attributes: add product specifications; the size of the details page: 750 pixels * unlimited height; original price: the original price is the strike-through price of the product, and the original price cannot be lower than the current price. The platform will deduct the platform service fee; current price: the sales price of the platform, current price = cost price (supply price) ÷ (1-platform transaction service fee%) (Note: the platform transaction service fee standard implements the company's platform operation policy); cost price / supply price: is the settlement price, this price is the price of the product provided by the supplier to the platform, and the supplier will receive this price + freight after the order is completed. At the same time, this price is also used to calculate the commission, and the user front end cannot see this price; inventory: the number of goods stored in the warehouse; weight: the weight of the product, the fixed unit of weight is KG. The weight calculation method in the freight template is based on the weight of the attribute; Sku external identifier: the product management page quickly finds related products by searching for external identifiers, and external identifiers cannot be repeated; Lowest price: the lowest price of the current price, the lowest price of the original price; Change deduction: click the default value, and the default ratio of 100% will appear (change deduction is the change of the platform, which can be used to pay the product amount).

[0018] In this embodiment, the supply chain product review module is configured for merchants to screen suppliers. Specifically, after the merchant adds other shopping platform merchants in the merchant backend and submits for review, the platform needs to view and review the products here; if there are multiple supply chain products to be reviewed, you can check the products and click "batch pass" or "batch reject", or you can review them individually or click on the QR code to scan and preview the effect, and click review; merchants can also view all product information in this module, but during the review process, merchants can only view and cannot edit the content; Review passed: the merchant chooses to put it on the shelves immediately or put it in the warehouse first and then put it on the shelves later, such as choosing to put it in the warehouse.

[0019] In this embodiment, the general order module is configured to view the order information of the supplier products purchased by the user. Specifically, after the user purchases the supplier products, the platform can view the order information here; order process: user places an order to purchase goods - order creation is successful (order details), supply chain shipment and delivery - user confirms receipt - platform confirms completion of the order After the user places an order, the order status is "paid, order creation in progress"; because the order needs to synchronize with the supply chain, the system updates the order status every 5 minutes; if the update status is successful, the order is successfully created, and the platform order status shows "pending shipment", and the supply chain platform obtains this order and ships at the same time: after three updates without success, the order status is "paid, order creation failed", and after the order expires, the user can actively apply for a refund or the supply chain actively refunds the user. Through the order details, the user can view the progress status and order information of the order, where the delivery method displays the actual delivery method of the order of the shopping platform where the supplier is located, and the order invoice information also captures the invoice information of the shopping platform where the supplier is located.

[0020] In this embodiment, the after-sales order module is configured to record order information of users applying for refunds or suppliers actively refunding. Specifically, it displays order records of users applying for refunds or suppliers actively refunding after order creation fails. Refund process: buyer applies for refund → supplier agrees / rejects → platform confirms refund after agreement → refund completed. When order creation fails, users can apply for refund and return of shipping fee; After the supplier agrees to the refund in the supplier backend, the platform needs to confirm the refund. After confirming the refund amount, if the refund is successful, the refund will be returned in the original way.

[0021] In this embodiment, the rights protection order module is configured to provide a rights protection channel for users and provide solutions. Specifically, when a user refuses to accept express delivery, the following two situations occur: Case 1: The courier accepts the user's rejection of the order, and the courier rejects the order in the supply chain system. Our system synchronizes the rejection status of the supply chain, and the "Refund" button is displayed on the user front end for this order, and the user can apply for a refund; Situation 2: The courier does not accept the user's rejection of the order, and the user must accept the product and apply for rights protection after confirming receipt; The user enters the rights protection order module, which provides the following solutions for the user: 1. User applies for return: the supply chain agrees to the application → the supplier backend automatically agrees to the application → the user returns the goods → the supply chain confirms receipt and refunds the supplier → the supplier refunds the goods → the platform confirms the refund → the user receives the refund → the return is completed; 2. User applies for exchange: the supply chain agrees to the application → the supplier backend automatically agrees to the application → the user returns the goods → the supply chain confirms receipt and re-ships → the user receives the exchange → the exchange is completed; Users can check the progress of order rights protection processing through the rights protection order module, and the platform background will automatically synchronize the progress of the supply chain processing rights protection orders.

[0022] Although embodiments of the present invention have been shown and described, it will be appreciated by those skilled in the art that various changes, modifications, substitutions and variations may be made to the embodiments without departing from the principles and spirit of the present invention, and that the scope of the present invention is defined by the appended claims and their equivalents.

Claims

1. A commodity management system of a backend management system, characterized by: It includes backend management system, product homepage module, car service module, hotel reservation module, Zhonganxing promotional video module, official website module and personal center module; The backend management system is configured to manage goods, 020 stores, suppliers, vouchers, product review applications (approved / failed), operation logs, administrator addition, administrator management, authority management, member management, form application and points mall (daily check-in) functions; The personal center module includes member ID, nickname, recommender, identity, member assets, orders, recharge coupons, supplier entry application, 020 store entry application, member customer service, and customer service.

2. The commodity management system of the backend management system according to claim 1, characterized in that: The personal center module includes a product management module, a new product module, a supply chain product review module, a general order module, an after-sales order module and a rights protection order module.

3. The commodity management system of the backend management system according to claim 2, characterized in that: The commodity management module is configured to edit and modify commodities on sale.

4. The commodity management system of the backend management system according to claim 1, characterized in that: The new product module is configured to upload products to the shelves.

5. The commodity management system of the backend management system according to claim 1, characterized in that: The supply chain commodity review module is configured to allow merchants to screen suppliers.

6. The commodity management system of the backend management system according to claim 1, characterized in that: The general order module is configured to view order information of supplier products purchased by users.

7. The commodity management system of the backend management system according to claim 1, characterized in that: The after-sales order module is configured to record order information for refunds applied for by users or refunds initiated by suppliers.

8. The commodity management system of the backend management system according to claim 1, characterized in that: The rights protection order module is configured to provide users with a rights protection channel and provide solutions.

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