After-sales service vehicle for digital product maintenance

By designing a detachable repair platform and an after-sales service vehicle with real-time recording live broadcast functions, the problem of untimely and opaque digital product repairs is solved, and fast and transparent repair services are achieved, which improves customer satisfaction and brand influence.

CN222310469UActive Publication Date: 2025-01-07SHENZHEN ZIXUAN DIGITAL TECHNOLOGY CO LTD
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Patent Information

Application Number
CN202421171376.4
Authority / Receiving Office
CN · China
Patent Type
Utility models(China)
Current Assignee / Owner
Filing Date
2024-05-27
Publication Date
2025-01-07
Estimated Expiration
2034-05-27

AI Technical Summary

Technical Problem

数码产品售后服务站通常为固定点且与客户距离较远,导致客户在设备损坏后无法第一时间获得维修,且维修过程不透明。

Method used

A after-sales service vehicle for digital product repair was designed. The vehicle is equipped with a detachable repair platform, including a box, a bench, legs, cabinet doors and cameras, allowing the repairman to repair the vehicle when the vehicle reaches the customer's position. And record and broadcast the maintenance process in real time through the camera.

Benefits of technology

It realizes fast and transparent repair services after customer equipment is damaged, improves customer satisfaction and brand influence, and conveniently and quickly removes tools for repair.

✦ Generated by Eureka AI based on patent content.

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    Figure CN222310469U_ABST
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Abstract

The utility model relates to the field of after-sales service vehicles, and provides an after-sales service vehicle for digital product maintenance, which comprises a vehicle body, a front seat, a maintenance platform and a rear seat, the front seat, the maintenance platform and the rear seat are all located in the vehicle body and detachably connected with the vehicle body, and the front seat, the maintenance platform and the rear seat are arranged in a C shape. The maintenance platform comprises a box body, a platen and supporting legs, a limiting block is arranged on one side of the box body and connected with the platen, and the lower portion of the platen is connected with the supporting legs. When the tool box is used, a maintainer can drive the tool box to the position where a customer is located, the drawer can slide towards the outside of the vehicle, the cover plate can be opened facing the rear seat, the first cabinet door is opened facing the rear seat, the second cabinet door is opened towards the outside of the vehicle, and tools in the box body and the drawer can be rapidly taken out inside and outside the vehicle. During in-vehicle maintenance, a roof camera records the whole maintenance process and sends the maintenance process to a network live broadcast platform or a client mailbox in real time, so that a client can check the maintenance process afterwards conveniently.
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Description

Technical Field

[0001] The utility model relates to the field of after-sales service vehicles, in particular to an after-sales service vehicle used for repairing digital products. Background Art

[0002] Digital products generally refer to machines such as MP3, USB flash drives, smart phones, digital cameras / camcorders / scanners, etc. that can be operated by numbers and codes and can be connected to computers.

[0003] Many digital product after-sales service stations are fixed points and are far away from most customers. Customers' digital products cannot be repaired immediately after being damaged. Therefore, we propose an after-sales service vehicle for digital product repair. Utility Model Content

[0004] Technical problems solved: In view of the deficiencies in the prior art, the utility model provides an after-sales service vehicle for repairing digital products, which solves the technical problems that a damaged mobile phone cannot be repaired immediately and the repair is not transparent.

[0005] Technical solution: To achieve the above objectives, the utility model is implemented through the following technical solutions: an after-sales service vehicle for repairing digital products, comprising a vehicle body, a front seat, a maintenance platform and a rear seat, wherein the front seat, the maintenance platform and the rear seat are all located inside the vehicle body and are detachably connected to the vehicle body, and the front seat, the maintenance platform and the rear seat are arranged in a C shape; the maintenance platform comprises a box body, a table top and legs, a limit block is provided on one side of the box body, the limit block is connected to the table top, and the lower part of the table top is connected to the legs, the box body is provided with a first cabinet door, the first cabinet door is located below the table top, and the box body is provided with a second cabinet door on the side opposite to the first cabinet door, a cover plate is provided on the top of the box body, the side of the cover plate away from the rear seat is rotatably connected to the box body, the top of the cover plate is flush with the top of the box body, a drawer is provided below the cover plate, the drawer is slidably connected to the box body, and the sliding direction of the drawer is opposite to the position of the rear seat.

[0006] In a further embodiment, the table top is rectangular, the table top and the box are arranged in an L shape, the top of the table top is flush with the top of the box, the table top is located in front of the rear seat, and the table top is made of wood or plastic.

[0007] In a further embodiment, the support legs are made of metal or wood, the support legs are fixedly connected to the vehicle body, and the support legs are rotatably connected to the platform.

[0008] In a further embodiment, the first cabinet door and the second cabinet door are arranged opposite to each other, and the first cabinet door and the second cabinet door are rotatably connected to the box body on one side close to the front seats, and the other side of the first cabinet door and the second cabinet door is detachably connected to the box body.

[0009] In a further embodiment, a battery is arranged inside the box below the drawer, and a plug board is arranged on the top of the box. The plug board is embedded in the top of the box, and the plug board is electrically connected to the battery.

[0010] In a further embodiment, a plurality of brackets are arranged on the top of the box body, and the brackets are rotatably connected to the box body, and the brackets can be used to place information processing equipment or maintenance equipment.

[0011] In a further embodiment, a plurality of cameras are arranged inside the vehicle body, and the cameras are located above the platform, the box body and the rear seat.

[0012] Beneficial effects: The utility model provides an after-sales service vehicle for digital product maintenance. Compared with the prior art, it has the following beneficial effects: 1. The maintenance platform is arranged in the vehicle and can be carried out at any place with the vehicle for after-sales maintenance.

[0013] 2. The drawer can slide outward from the vehicle, and the cover can be opened facing the back seat. The first cabinet door opens facing the back seat, and the second cabinet door opens outward from the vehicle. Tools in the box and drawer can be quickly taken out from inside or outside the vehicle, which is convenient and quick.

[0014] 3. There are cameras above the table, cabinet and back seat to record the maintenance process in all directions. The cameras can be sent to customers or broadcast live online to enhance brand influence and improve customer satisfaction. BRIEF DESCRIPTION OF THE DRAWINGS

[0015] In order to more clearly illustrate the embodiments of the utility model or the technical solutions in the prior art, the drawings required for use in the embodiments or the description of the prior art will be briefly introduced below. Obviously, the drawings described below are only some embodiments of the utility model. For ordinary technicians in this field, other drawings can be obtained based on these drawings without paying creative work.

[0016] Figure 1 A schematic diagram of the vehicle body structure.

[0017] Figure 2 This is a schematic diagram of the left side structure of the front seats, maintenance platform and rear seats.

[0018] Figure 3 This is a schematic diagram of the right side structure of the front seats, maintenance platform and rear seats.

[0019] Figure 4 This is a structural diagram of the maintenance platform.

[0020] The reference numerals in the figure are: 1, vehicle body; 2, front seats; 3, maintenance platform; 4, rear seats; 5, box body; 6, table top; 7, legs; 8, limit blocks; 9, first cabinet door; 10, second cabinet door; 11, cover plate; 12, drawer; 13, battery; 14, plug board; 15, bracket; 16, camera. DETAILED DESCRIPTION

[0021] In order to make the purpose, technical solution and advantages of the embodiments of the utility model clearer, the technical solution in the embodiments of the utility model is described clearly and completely. Obviously, the described embodiments are part of the embodiments of the utility model, not all of the embodiments. Based on the embodiments of the utility model, all other embodiments obtained by ordinary technicians in this field without creative work are within the scope of protection of the utility model.

[0022] The embodiment of the present application solves the problem that a damaged mobile phone cannot be repaired immediately and the repair is not transparent by providing an after-sales service vehicle for repairing digital products. When in use, the customer can drive to the repair site after the mobile phone is damaged, which is convenient and fast, and the repair site is open and transparent.

[0023] The technical solution in the embodiments of the present application is to solve the above-mentioned technical problems, and the overall idea is as follows: the maintenance technician can drive to the customer's location, the drawer can slide out of the car, the cover can be opened facing the back seat, the first cabinet door opens facing the back seat, and the second cabinet door opens out of the car, and the tools inside the box and the drawer can be quickly taken out both inside and outside the car, and the roof camera can record the entire process during maintenance in the car.

[0024] In order to better understand the above technical solution, the above technical solution will be described in detail below in conjunction with the accompanying drawings and specific implementation methods.

[0025] Reference Figure 1-Figure 4 An after-sales service vehicle for repairing digital products comprises a vehicle body 1, front seats 2, a maintenance platform 3 and a rear seat 4. The front seats 2, the maintenance platform 3 and the rear seat 4 are all located inside the vehicle body 1 and are detachably connected to the vehicle body 1. The front seats 2, the maintenance platform 3 and the rear seat 4 are arranged in a C shape.

[0026] The maintenance platform 3 includes a box body 5, a table top 6 and legs 7. A limit block 8 is arranged on one side of the box body 5, the limit block 8 is connected to the table top 6, and the lower part of the table top 6 is connected to the legs 7. The box body 5 is provided with a first cabinet door 9, and the first cabinet door 9 is located below the table top 6. A second cabinet door 10 is arranged on the side of the box body 5 opposite to the first cabinet door 9. A cover plate 11 is arranged on the top of the box body 5, and the side of the cover plate 11 away from the rear seat 4 is rotatably connected to the box body 5, and the top of the cover plate 11 is flush with the top of the box body 5. A drawer 12 is arranged below the cover plate 11, and the drawer 12 is slidably connected to the box body 5, and the sliding direction of the drawer 12 is opposite to the position of the rear seat 4.

[0027] The maintenance platform 3 is designed to be inside the vehicle and detachably connected to the vehicle body 1, which provides better maintenance conditions. The drawer 12 can slide to the outside of the vehicle, the cover 11 can be opened facing the rear seat 4, the first cabinet door 9 opens facing the rear seat 4, and the second cabinet door 10 opens to the outside of the vehicle. Tools in the box 5 and the drawer 12 can be quickly taken out of the vehicle, which is convenient and quick.

[0028] Reference Figure 2 The table top 6 is rectangular, the table top 6 and the box body 5 are arranged in an L shape, the top of the table top 6 is flush with the top of the box body 5, the table top 6 is located in front of the rear seat 4, and the table top 6 is made of wood or plastic.

[0029] Reference Figure 3 The table top 6 and the box body 5 are arranged in an L shape and the table top 6 is located in front of the rear seat 4, so that the maintenance personnel sitting in the rear seat 4 have an enveloping maintenance platform 3, which can accommodate more tools and is also convenient for maintenance personnel to take. The top of the table top 6 is flush with the top of the box body 5, which can provide a comfortable maintenance environment for maintenance.

[0030] The support leg 7 is made of metal or wood, is fixedly connected to the vehicle body 1 , and is rotatably connected to the platform 6 .

[0031] The legs 7 are fixedly connected to the vehicle body 1 to provide stable support for the platform 6. The legs 7 are rotatably connected to the platform 6, so that the platform 6 can be lifted, providing ample space for people to get on and off the rear seat 4.

[0032] The first cabinet door 9 and the second cabinet door 10 are arranged opposite to each other. One side of the first cabinet door 9 and the second cabinet door 10 close to the front seat 2 is rotatably connected to the box body 5, and the other side of the first cabinet door 9 and the second cabinet door 10 is detachably connected to the box body 5.

[0033] The design of the first cabinet door 9 and the second cabinet door 10 allows tools in the box body 5 to be taken out quickly and conveniently both inside and outside the vehicle.

[0034] Reference Figure 4 A battery 13 is arranged inside the box 5 below the drawer 12 , and a plug board 14 is arranged on the top of the box 5 . The plug board 14 is embedded in the top of the box 5 , and the plug board 14 is electrically connected to the battery 13 .

[0035] The battery 13 can provide power for the maintenance tool, and the plug board 14 is embedded in the top of the box body 5 to facilitate the maintenance tool to perform power-taking operation, while keeping the upper part of the box body 5 tidy.

[0036] A plurality of brackets 15 are arranged on the top of the box body 5 , and the brackets 15 are rotatably connected to the box body 5 . The brackets 15 can be used to place information processing equipment or maintenance equipment.

[0037] The bracket 15 is rotatable and can clamp information processing equipment or maintenance equipment, which is convenient for maintenance personnel to operate and process information.

[0038] Reference Figure 1 A plurality of cameras 16 are arranged inside the vehicle body 1 , and the cameras 16 are located above the platform 6 , the box 5 and the rear seat 4 .

[0039] The design of camera 16 can record the maintenance process in the vehicle in all directions, which can facilitate the preservation of maintenance records and customer viewing.

[0040] During use, the maintenance technician can drive to the customer's location, the drawer can slide out of the car, the cover can be opened facing the back seat, the first cabinet door opens facing the back seat, and the second cabinet door opens to the outside of the car. The tools inside the box and the drawer can be quickly taken out both inside and outside the car. When repairing in the car, the roof camera records the entire repair process and sends it in real time to the live broadcast platform or the customer's email, which is convenient for the customer to view later.

[0041] In summary, compared with the prior art, the present invention has the following beneficial effects: 1. The maintenance platform is arranged in the vehicle and can be taken to any place for after-sales maintenance.

[0042] 2. The drawer can slide outward from the vehicle, and the cover can be opened facing the back seat. The first cabinet door opens facing the back seat, and the second cabinet door opens outward from the vehicle. Tools in the box and drawer can be quickly taken out from inside or outside the vehicle, which is convenient and quick.

[0043] 3. There are cameras above the table, cabinet and back seat to record the maintenance process in all directions. The cameras can be sent to customers or broadcast live online to enhance brand influence and improve customer satisfaction.

[0044] It should be noted that, in this article, relational terms such as first and second, etc. are only used to distinguish one entity or operation from another entity or operation, and do not necessarily require or imply any such actual relationship or order between these entities or operations. Moreover, the terms "include", "comprise" or any other variants thereof are intended to cover non-exclusive inclusion, so that a process, method, article or device including a series of elements includes not only those elements, but also other elements not explicitly listed, or also includes elements inherent to such process, method, article or device. In the absence of further restrictions, the elements defined by the sentence "comprise a ..." do not exclude the existence of other identical elements in the process, method, article or device including the elements.

[0045] The above embodiments are only used to illustrate the technical solutions of the present invention, rather than to limit it. Although the present invention has been described in detail with reference to the aforementioned embodiments, those skilled in the art should understand that the technical solutions described in the aforementioned embodiments may still be modified, or some of the technical features may be replaced by equivalents. However, these modifications or replacements do not deviate the essence of the corresponding technical solutions from the spirit and scope of the technical solutions of the embodiments of the present invention.

Claims

1. An after-sales service vehicle for digital product maintenance, characterized by: The vehicle comprises a vehicle body (1), a front row of seats (2), a maintenance platform (3) and a rear seat (4), wherein the front row of seats (2), the maintenance platform (3) and the rear seat (4) are all located inside the vehicle body (1) and are detachably connected to the vehicle body (1), and the front row of seats (2), the maintenance platform (3) and the rear seat (4) are arranged in a C shape; The maintenance platform (3) comprises a box body (5), a table top (6) and legs (7); a limit block (8) is arranged on one side of the box body (5), the limit block (8) is connected to the table top (6), the lower part of the table top (6) is connected to the legs (7); the box body (5) is provided with a first cabinet door (9), the first cabinet door (9) is located below the table top (6); a second cabinet door (10) is arranged on a side of the box body (5) opposite to the first cabinet door (9); a cover plate (11) is arranged on the top of the box body (5), the side of the cover plate (11) away from the rear seat (4) is rotatably connected to the box body (5), the top of the cover plate (11) is flush with the top of the box body (5), a drawer (12) is arranged below the cover plate (11), the drawer (12) is slidably connected to the box body (5), and the sliding direction of the drawer (12) is opposite to the position of the rear seat (4).

2. The after-sales service vehicle for digital product maintenance as claimed in claim 1, characterized in that: The table top (6) is rectangular, the table top (6) and the box body (5) are arranged in an L shape, the top of the table top (6) is flush with the top of the box body (5), the table top (6) is located in front of the rear seat (4), and the table top (6) is made of wood or plastic.

3. The after-sales service vehicle for digital product maintenance as claimed in claim 1, characterized in that: The support leg (7) is made of metal or wood, the support leg (7) is fixedly connected to the vehicle body (1), and the support leg (7) is rotatably connected to the platform (6).

4. The after-sales service vehicle for digital product maintenance as claimed in claim 1, characterized in that: The first cabinet door (9) and the second cabinet door (10) are arranged opposite to each other; the first cabinet door (9) and the second cabinet door (10) are rotatably connected to the box body (5) on one side close to the front seat (2); and the first cabinet door (9) and the second cabinet door (10) are detachably connected to the box body (5) on the other side.

5. The after-sales service vehicle for digital product maintenance as claimed in claim 1, characterized in that: A battery (13) is arranged inside the box (5) below the drawer (12), and a plug board (14) is arranged on the top of the box (5). The plug board (14) is embedded in the top of the box (5), and the plug board (14) is electrically connected to the battery (13).

6. The after-sales service vehicle for digital product maintenance as claimed in claim 1, characterized in that: A plurality of brackets (15) are arranged on the top of the box body (5); the brackets (15) are rotatably connected to the box body (5); and the brackets (15) can be used to place information processing equipment or maintenance equipment.

7. The after-sales service vehicle for digital product maintenance as claimed in claim 1, characterized in that: A plurality of cameras (16) are arranged inside the vehicle body (1), and the cameras (16) are located above the platform (6), the box body (5) and the rear seat (4).