Expressway auditing self-service payment system
By setting up self-service payment terminals and toll collection workstations at highway toll stations, and combining them with the provincial center subsystem, the problem of manual completion of back-end toll collection services at highway toll stations has been solved, achieving automated management and improved security, while reducing customer waiting time and complaints.
Patent Information
- Application Number
- CN202421212897.X
- Authority / Receiving Office
- CN · China
- Patent Type
- Utility models(China)
- Current Assignee / Owner
- Filing Date
- 2024-05-30
- Publication Date
- 2025-01-07
- Estimated Expiration
- 2034-05-30
AI Technical Summary
In the current technology, the back-end toll collection business of highway toll stations needs to be completed manually, which has high operating costs and is prone to customer complaints.
Self-service payment terminals and toll collection workstations are set up at highway toll stations. Combined with the provincial center subsystem, automated management and data centralization are achieved. Communication gateways and firewalls are provided to improve security, and private cloud servers are established.
It improves the automation level of the payment process, reduces labor costs, increases staff response speed, ensures system and transaction security, and avoids long waiting times and customer complaints.
Smart Images
Figure CN222319504U_ABST
Abstract
Description
Technical Field
[0001] The utility model relates to the technical field of expressway toll collection, and in particular to an expressway audit self-service toll payment system. Background Art
[0002] The background of the self-service payment terminal is mainly to meet the needs of the public and provide more convenient and efficient services. With the continuous development of technology, self-service terminal equipment is becoming a popular choice for various industries. These smart devices provide users with a brand new service experience with their high efficiency and convenience.
[0003] Self-service terminals have been widely used in many fields. For example, supermarkets have self-service checkout terminals, subways or high-speed railways have self-service ticket machines, and banks have ATMs (self-service cash machines). There are also self-service payment terminal lanes on highways in our province, but the back-end toll payment business currently needs to be completed manually at toll stations.
[0004] Therefore, the audit self-service payment terminal solution is mainly created to meet the self-service payment needs of back-end related businesses, improve the back-end business service efficiency and user experience, and reduce the operating costs of toll stations.
[0005] In the current environment of reducing staff at toll stations, in order to save labor costs, toll stations generally do not have full-time auditors, and most employees have multiple duties. When users come to handle back payment business, they generally need to wait or contact the corresponding management personnel of the toll station before they can handle it. As a result, users need to wait for a certain period of time to handle business, which takes a long time and the business handling experience is not good. Therefore, auditing toll business is very likely to cause customer complaints. Utility Model Content
[0006] In view of the problem that the back-end toll payment business in the existing technology still needs to be completed manually, has high operating costs and is very likely to cause customer complaints, the utility model proposes a highway audit self-service payment system to solve the above technical problems.
[0007] This application proposes a highway audit self-service payment system, including:
[0008] At least one self-service payment terminal is arranged at a toll station on a highway. The self-service payment terminal comprises a left box and a right box which are detachably matched together. A touch screen and a code scanning device are installed on the top surface of the left box, and the code scanning device is arranged on the lower side of the touch screen. A card reader is installed on the top surface of the right box. The self-service payment terminal is also connected to a first communication gateway.
[0009] At least one toll collection workstation, which is arranged in a booth of the toll collection station, connected to a first communication gateway, and the first communication gateway is connected to a first firewall;
[0010] The provincial center subsystem is set up in the provincial center computer room. The provincial center subsystem includes a provincial workstation and an audit server. The audit server and the provincial workstation are connected to a second communication gateway. The second communication gateway is connected to a second firewall. The second firewall is communicatively connected to the first firewall.
[0011] By setting up self-service payment terminals and toll workstations at toll stations on various highway sections in the province, the provincial central subsystem is responsible for the centralized management of the system, improving the automation level of the payment / reimbursement process, avoiding the problem of long waiting times for vehicle reimbursement and the lack of dedicated staff to serve. When the driver encounters problems in the reimbursement process, the staff at the toll station where he is located can promptly discover and quickly guide the driver to perform the correct operation through the toll workstation. At the same time, the staff of each toll station can monitor the operating status of the self-service payment terminal in real time through the toll workstation, promptly discover and solve problems, and ensure the stable operation of the system. The multiple communication gateways and firewalls set up in the system improve the security of the system, avoid unauthorized access and data leakage, and ensure transaction security. The audit server is responsible for the unified storage of vehicle traffic and audit data of all highway sections in the province, and then establish an independent private cloud server for the provincial highway department.
[0012] Preferably, it also includes a lane gantry module, which is set on the gantry of the toll station and the highway lane, connected to the network gate of the provincial center computer room, and the network gate is connected to the second firewall. By setting the lane gantry module, the traffic status of the target vehicle can be updated in time, and the setting of the network gate can protect the internal network of the highway department from external threats.
[0013] Further preferably, the lane gantry module includes an RSU device and a surveillance camera.
[0014] Preferably, the top surfaces of the left box and the right box are covered with a first cover plate and a second cover plate, respectively. The first cover plate is provided with holes for adapting the touch display screen and the code scanning device, and the second cover plate is provided with holes for adapting the card reader. The first cover plate and the second cover plate are provided to make the installation of the touch display screen, the code scanning device and the card reader more stable and to provide protection.
[0015] Further preferably, a card recovery port is provided at the corresponding positions of the second cover plate and the right box body, and a card recovery box is provided at the position corresponding to the card recovery port in the right box body. By providing the card recovery port and the card recovery box body, the pass card can be recovered in time and the card can be reused conveniently, thereby reducing the need for manual card recovery.
[0016] Preferably, a mounting cavity is formed on the top of the right box, a printing device is arranged in the mounting cavity, and a third cover is arranged on the top of the mounting cavity, and a ticket outlet is opened at the position of the third cover corresponding to the printing device. By providing an independent mounting cavity and a third cover, it is convenient to repair the printing device separately when it fails, without disassembling the whole machine.
[0017] Preferably, an audio prompt device is also installed on the top surface of the left box body, and a one-touch help button is also provided on the audio prompt device. By providing the audio prompt device, voice operation prompts can be played for the driver, and the one-touch help button can be operated to quickly communicate with the staff of the toll station for voice help.
[0018] Preferably, a cash receiving device is also installed on the top of the left box, and the part of the cash receiving device that extends into the left box is also connected to a safe. By providing the cash receiving device, the driver can use cash to pay when he cannot use online payment, and the safe can store and protect the received cash.
[0019] Preferably, a face camera is also installed on the top surface of the left box body on the upper side of the touch screen. By setting the face camera, it is convenient for the driver to further use face payment when using online payment, thereby improving payment efficiency.
[0020] Compared with the prior art, the beneficial effects of this application are:
[0021] This application mainly solves the problem that the back-end toll payment business in the prior art still needs to be completed manually, has high operating costs and is very likely to cause customer complaints. This application proposes a highway audit self-service payment system, including self-service payment terminals and toll workstations set up at each toll station and a provincial center subsystem set up in the provincial center computer room. The self-service payment terminal solves the problem that drivers need to wait for a long time and have no dedicated staff to serve during the payment / repayment process, improves the automation level of the payment / repayment process, and reduces labor costs. The system centrally manages the business data of various highway sections in the province through the audit server of the provincial center subsystem, establishes a private cloud server of the provincial highway department, and at the same time, the setting of the toll workstation improves the response speed of the staff when the driver asks for help. The setting of multiple communication gateways and firewalls can create a demilitarized zone (DMZ) to protect the internal network of the highway from direct access from the external network, so that the system has a high security. BRIEF DESCRIPTION OF THE DRAWINGS
[0022] The accompanying drawings are included to provide a further understanding of the embodiments and are incorporated into and constitute a part of this specification. The accompanying drawings illustrate the embodiments and are used together with the description to explain the principles of the utility model. It will be easy to recognize many expected advantages of other embodiments and embodiments because they become better understood by reference to the following detailed description. The elements of the accompanying drawings are not necessarily in proportion to each other. The same reference numerals refer to corresponding similar parts.
[0023] Figure 1 It is a structural schematic diagram of a highway audit self-service payment system according to an embodiment of the utility model;
[0024] Figure 2 It is a structural schematic diagram of a self-service payment terminal according to a specific embodiment of the utility model;
[0025] The meaning of the numbers in the figure:
[0026] The guard booth 10, the gantry 11, the toll collection workstation 12, the first communication gateway 13, the first firewall 14, the self-service payment terminal 20, the left box 21, the first cover 211, the bayonet 212, the wire hole 213, the right box 22, the second cover 221, the third cover 222, the hook 223, the touch screen 23, the code scanning device 24, the card reading device 25, the card recovery box 26, the card recovery port 261, the printing device 27, the installation cavity 271, the ticket outlet 272, the audio prompt device 28, the one-touch help button 281, the provincial center computer room 30, the second communication gateway 31, the second firewall 32, the provincial workstation 33, the network gate 34, the audit server 35, and the lane gantry module 40. DETAILED DESCRIPTION
[0027] In the following detailed description, reference is made to the accompanying drawings, which form a part of the detailed description and are shown by illustrative specific embodiments in which the present invention can be practiced. To this end, directional terms, such as "top", "bottom", "left", "right", "up", "down", etc., are used with reference to the orientation of the figures described. Because the components of the embodiments can be positioned in several different orientations, directional terms are used for the purpose of illustration and are by no means limiting. It should be understood that other embodiments may be utilized or logical changes may be made without departing from the scope of the present invention. Therefore, the following detailed description should not be adopted in a limiting sense, and the scope of the present invention is defined by the appended claims.
[0028] The utility model proposes a highway audit self-service payment system. Figure 1 A schematic diagram of the structure of a highway audit self-service payment system according to an embodiment of the utility model is shown. As shown in the figure, the system includes:
[0029] At least one self-service payment terminal 20 is provided at a toll station of the expressway, and the self-service payment terminal 20 is also connected to the first communication gateway 13;
[0030] At least one toll station 12, which is disposed in the toll booth 10 of the toll station, and is connected to a first communication gateway 13, which is connected to a first firewall 14;
[0031] The provincial center subsystem is set up in the provincial center computer room 30. The provincial center subsystem includes a provincial workstation 33 and an audit server 35. The audit server 35 and the provincial workstation 33 are connected to a second communication gateway 31. The second communication gateway 31 is connected to a second firewall 32. The second firewall 32 is communicatively connected to the first firewall 14.
[0032] By setting up self-service payment terminals 20 and toll workstations 12 at toll stations on various expressway sections in the province, the provincial central subsystem is responsible for the centralized management of the system, improving the automation level of the payment / reimbursement process, avoiding the problem of long waiting times for vehicle reimbursement and the lack of dedicated staff to provide services. When the driver encounters problems in the reimbursement process, the staff at the toll station where he is located can promptly discover and quickly guide the driver to perform the correct operation through the toll workstation 12. At the same time, the staff of each toll station can monitor the operating status of the self-service payment terminal 20 in real time through the toll workstation 12, promptly discover and solve problems, and ensure the stable operation of the system. The multiple communication gateways and firewalls set up in the system improve the security of the system, avoid unauthorized access and data leakage, and ensure transaction security. The audit server 35 is responsible for uniformly storing vehicle traffic and audit data on all expressway sections in the province, and then establishing an independent private cloud server for the provincial expressway department.
[0033] In a specific embodiment, the system further includes a lane gantry module 40, which is arranged on the gantry 11 of the toll station and the highway lane, and the lane gantry module 40 is connected to the network gate 34, which is in communication connection with the second firewall 32. By setting the lane gantry module 40, the traffic status of the target vehicle can be updated in time, and the setting of the network gate 34 can protect the internal network of the highway department from external threats.
[0034] In a specific embodiment, the lane gantry module 40 includes but is not limited to RSU equipment and monitoring cameras, which can monitor the vehicle's traffic conditions, payment conditions and violations in real time.
[0035] Figure 2A schematic diagram of the structure of a self-service payment terminal according to a specific embodiment of the utility model is shown. As shown in the figure, the self-service payment terminal 20 includes a left box 21 and a right box 22 that can be detachably matched together. A touch screen 23 and a code scanning device 24 are installed on the top surface of the left box 21, and the code scanning device 24 is arranged on the lower side of the touch screen 23. A card reader 25 is installed on the top surface of the right box 22. The touch screen 23 and the code scanning device 24 can adapt to the current driver's operating habits, realize touch operation and code scanning payment, and at the same time, the code scanning device 24 facilitates the driver who takes out the card to pass to quickly obtain the vehicle's toll payment status.
[0036] In a specific embodiment, the mating surfaces of the left box body 21 and the right box body 22 are respectively provided with a bayonet 212 and a hook 223. With the help of the cooperation between the hook 223 and the bayonet 212, the left box body 21 and the right box body 22 can be detachably connected. At the same time, a wire hole 213 is reserved at the same position at the bottom of the mating surface of the left box body 21 and the right box body 22, which is convenient for the installation and maintenance of the self-service payment terminal 20, and the connection method between the left box body 21 and the right box body 22 includes but is not limited to detachable connection methods such as snap connection.
[0037] In a specific embodiment, the top surfaces of the left box body 21 and the right box body 22 are respectively covered with a first cover plate 211 and a second cover plate 222. The first cover plate 211 is provided with holes for adapting the touch display screen 23 and the code scanning device 24, and the second cover plate 221 is provided with holes for adapting the card reading device 25. By setting the first cover plate 211 and the second cover plate 221, the installation of the touch display screen 23, the code scanning device 24 and the card reading device 25 is more stable and protective.
[0038] In a specific embodiment, a card recovery port 261 is provided at corresponding positions of the second cover plate 221 and the right box body 22, and a card recovery box body 26 is provided at a position corresponding to the card recovery port 261 in the right box body 22. By providing the card recovery port 261 and the card recovery box body 26, the pass card can be recovered in time and the card can be reused, thereby reducing the need for manual card recovery.
[0039] In a specific embodiment, an installation cavity 271 is further formed on the top of the right box body 22, a printing device 27 is arranged in the installation cavity 271, and a third cover plate 222 is arranged on the top of the installation cavity 271, and a ticket outlet 272 is opened on the third cover plate 222 at a position corresponding to the printing device 27. By setting up independent installation cavity 271 and third cover plate 222, it is convenient to repair the printing device 27 separately when it fails, without disassembling the entire machine.
[0040] In a specific embodiment, an audio prompt device 28 is also installed on the top surface of the left box body 21, and the first cover plate 211 is provided with a hole adapted to the size of the audio prompt device 28. A one-touch help button 281 is also provided on the audio prompt device 28. By setting the audio prompt device 28, voice operation prompts can be played for the driver, and at the same time, the one-touch help button 281 can be operated to quickly communicate with the toll station staff for voice help.
[0041] In a specific embodiment, a cash receiving device 29 is also installed on the top of the left box body 21, and the first cover plate 211 is provided with a hole adapted to the size of the cash receiving device 29. The part of the cash receiving device 29 that extends into the left box body 21 is also connected to a safe 291. By setting up the cash receiving device 29, the driver can use cash to pay when he cannot use online payment, and the setting of the safe 291 can store and protect the received cash.
[0042] In a specific embodiment, a face camera 231 is also installed on the top surface of the left box 21 on the upper side of the touch display screen 23, and the first cover plate 211 is provided with a hole adapted to the size of the face camera 231. By setting the face camera 231, the driver can further use face payment when using online payment, thereby improving payment efficiency.
[0043] This application mainly solves the problem that the back-end toll payment business in the prior art still needs to be completed manually, has high operating costs and is very likely to cause customer complaints. This application proposes a highway audit self-service payment system, including a self-service payment terminal 20 and a toll workstation 12 set at each toll station and a provincial center subsystem set in a provincial center computer room 30. The self-service payment terminal 20 solves the problem that the driver needs to wait for a long time and there is no dedicated staff to serve during the payment / replenishment process, improves the automation level of the payment / replenishment process, and reduces labor costs. The system centrally manages the business data of each highway section in the province through the audit server 35 of the provincial center subsystem, establishes a private cloud server of the provincial highway department, and at the same time, the setting of the toll workstation 12 improves the response speed of the staff when the driver asks for help. The setting of multiple communication gateways and firewalls can create a demilitarized zone (DMZ) to protect the internal network of the highway from direct access from the external network, so that the system has a higher security.
[0044] Obviously, those skilled in the art can make various modifications and changes to the embodiments of the present invention without departing from the spirit and scope of the present invention. In this way, if these modifications and changes are within the scope of the claims of the present invention and their equivalents, the present invention is also intended to cover these modifications and changes. The word "comprising" does not exclude the presence of other elements or steps not listed in the claims. The simple fact that certain measures are recorded in mutually different dependent claims does not indicate that the combination of these measures cannot be used to profit. Any figure mark in the claims should not be considered to limit the scope.
Claims
1. A highway audit self-service toll payment system, characterized in that: include: At least one self-service payment terminal is arranged at a toll station on a highway, the self-service payment terminal comprises a left box and a right box which are detachably matched together, a touch screen and a code scanning device are installed on the top surface of the left box, and the code scanning device is arranged on the lower side of the touch screen, and a card reading device is installed on the top surface of the right box; the self-service payment terminal is also connected to a first communication gateway; At least one toll collection station, the toll collection station is arranged in the toll booth of the toll collection station, the toll collection station is connected to the first communication gateway, and the first communication gateway is connected to a first firewall; The provincial center subsystem is set up in the provincial center computer room. The provincial center subsystem includes a provincial workstation and an audit server. The audit server and the provincial workstation are connected to a second communication gateway. The second communication gateway is connected to a second firewall. The second firewall is communicatively connected to the first firewall.
2. The highway audit self-service payment system according to claim 1 is characterized in that: It also includes a lane gantry module, which is arranged on the gantries of the toll station and the highway lane. The lane gantry module is connected to the network switch of the provincial center computer room, and the network switch is communicatively connected to the second firewall.
3. The highway audit self-service payment system according to claim 2 is characterized in that: The lane gantry module includes an RSU device and a monitoring camera.
4. The highway audit self-service payment system according to claim 1 is characterized in that: The top surfaces of the left box body and the right box body are respectively covered with a first cover plate and a second cover plate. The first cover plate is provided with holes adapted to the touch display screen and the code scanning device, and the second cover plate is provided with holes adapted to the card reading device.
5. The highway audit self-service payment system according to claim 4 is characterized in that: A card recovery port is provided at corresponding positions of the second cover plate and the right box body, and a card recovery box body is provided at a position of the left box body corresponding to the card recovery port.
6. The highway audit self-service payment system according to claim 1 is characterized in that: The top of the right box body is also formed with an installation cavity, a printing device is arranged in the installation cavity, and a third cover plate is arranged on the top of the installation cavity, and a ticket outlet is opened on the third cover plate at a position corresponding to the printing device.
7. The highway audit self-service payment system according to claim 1 is characterized in that: An audio prompt device is also installed on the top surface of the left box body, and a one-touch help button is also arranged on the audio prompt device.
8. The highway audit self-service payment system according to claim 1 is characterized in that: A cash receiving device is also installed on the top of the left box body, and the part of the cash receiving device that extends into the left box body is also connected to a safe.
9. The highway audit self-service payment system according to claim 1 is characterized in that: A face camera is also installed on the top surface of the left box body on the upper side of the touch display screen.