Commodity selection support system

Abstract

To provide a commodity selection support system that allows conveyance of a customer's demand for a commodity in a visual and intuitive manner, and easily reaches commodity recommendation.SOLUTION: A commodity selection support system comprises: a reading processing unit that reads, from media each having an appearance according to the difference in type, demand information associated with the type; and a receiving processing unit that, upon receiving output of one or more pieces of demand information from the reading processing unit, refers to setting information stored in advance in association with commodities suitable for the combination of the pieces of demand information, and outputs information on a commodity matching the combination of the pieces of demand information.SELECTED DRAWING: Figure 1

Description

[Technical field]

[0001] An embodiment of the present invention relates to a product selection support system. [Background technology]

[0002] Conventionally, various methods have been used to support customers in selecting products and to recommend products. For example, there is application software that is installed and used on a terminal device such as a smartphone, which introduces products and stores that match one or more requests input by a customer (for example, Patent Document 1).

[0003] In the above-mentioned technology, a customer needs to perform operations on a terminal device in accordance with a predetermined procedure in order to receive product recommendations. Summary of the Invention [Problem to be solved by the invention]

[0004] The problem to be solved by the present invention is to provide a product selection support system that enables a customer's desire for a product to be visually and intuitively conveyed and enables product recommendations to be easily arrived at. [Means for solving the problem]

[0005] The product selection support system of the embodiment includes a reading processing unit that reads desired information associated with a type from a medium having an appearance corresponding to different types, and a reception processing unit that, upon receiving output of one or more of the desired information from the reading processing unit, refers to pre-stored setting information that associates products suitable for the combination of desired information, and outputs information on products that match the combination of desired information. [Brief description of the drawings]

[0006] [Figure 1] FIG. 1 is a diagram illustrating an example of a configuration of a product selection support system according to the first embodiment. [Diagram 2]FIG. 2 is a block diagram showing an example of the configuration of the server 3. As shown in FIG. [Diagram 3] FIG. 3 is a diagram showing examples of items included in the product master 392. [Figure 4] FIG. 4 is a diagram showing examples of items included in the setting information 393. As shown in FIG. [Diagram 5] FIG. 5 is a block diagram showing an example of the configuration of the POS terminal 5. As shown in FIG. [Figure 6] FIG. 6 is a block diagram showing an example of the configuration of the reading device 7. As shown in FIG. [Figure 7] FIG. 7 is a diagram showing examples of items included in the setting information 793. As shown in FIG. [Figure 8] FIG. 8 is a block diagram showing an example of functional units included in the product selection support system. [Figure 9] FIG. 9 is a sequence diagram showing an example of a process flow in the product selection support system. [Figure 10] FIG. 10 is a diagram showing an example of items included in the setting information 793 in the second embodiment. [Figure 11] FIG. 11 is a diagram showing an example of the main menu information 3921 in the third embodiment. [Figure 12] FIG. 12 is a diagram showing an example of the option menu information 3922. [Figure 13] FIG. 13 is a diagram showing examples of items included in the setting information 393. As shown in FIG. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

[0007] (First embodiment) The embodiment will be described with reference to the drawings. Fig. 1 is a diagram showing an example of the configuration of a product selection support system in the embodiment. The product selection support system includes a server 3, a POS terminal 5, and a reading device 7.

[0008] The server 3 is an information processing device such as a PC (Personal Computer), which is installed in the back yard of the store and is used for managing information stored in in-store devices such as the POS terminal 5 installed in the store. The server 3 is communicatively connected to one or more POS terminals 5 and reading devices 7 via a network such as a LAN (Local Area Network) installed in the store, and transmits and receives information to and from each other.

[0009] The POS terminal 5 and the reader 7 are installed at appropriate locations in the store. The POS terminal 5 and the reader 7 may be installed at multiple locations in the store.

[0010] The POS terminal 5 is an example of a sales data processing device. The POS terminal 5 is a device used by a store clerk when receiving and delivering merchandise and when making payments (accounting).

[0011] The reader 7 is a device that reads the type of the chip 9 .

[0012] The chip 9 is an example of a medium having different appearances according to the type, and is, for example, a small piece having a width of about several centimeters. There are multiple types of chips 9, and the chips 9 have different appearances (for example, different colors and shapes) for each type. In other words, the appearances of the chips 9 indicate different types and correspond to the types.

[0013] On the surface of the chip 9, information indicating the customer's needs, which differs for each type, is written, for example, by text information. This information indicating the customer's needs is, for example, information indicating a problem that the customer wants to solve. The content indicated by the text information is such that the customer can read it and identify the type of chip 9. Note that, instead of the above text information, the information indicating the needs may be displayed on the surface of the chip 9 by a diagram, picture, or image.

[0014] The chips 9 are placed in a predetermined location in the store (for example, at the entrance or in a conspicuous place). A customer who enters the store selects one or more chips 9 that are suitable for the problem he or she wants to solve, and submits them to the reading process of the reader 7. By selecting this chip 9, the customer can easily indicate his or her needs.

[0015] It is preferable for the reader 7 to have a place (such as a container, tray, or stand) for placing the chip 9, in order to make the operation easier for customers to understand. Even if the reader 7 does not have a place for receiving the chip 9, it is preferable, for example, to indicate the range in which the reader 7 can easily read the tag information with a frame or the like.

[0016] By using the chip 9, the present system makes it easy for customers to present their concerns (requests) and provides the enjoyment of selection, while facilitating the presentation and registration of products suited to one or more combinations of requests.

[0017] It should be noted that a wireless tag is attached to the chip 9 of this embodiment. The wireless tag is, for example, built into (or attached to) the chip 9.

[0018] The wireless tag is, for example, an electronic tag such as an RF tag. The RF tag is compatible with RFID (Radio Frequency Identification) technology and includes an IC (Integrated Circuit) configured to enable contactless reading using radio waves or the like.

[0019] The wireless tag has a storage unit such as an IC chip and an antenna. When the antenna of the wireless tag receives radio waves, an electromotive force is generated. This electromotive force causes the wireless tag to transmit tag information stored in the storage unit. The tag information is information capable of identifying the type of chip 9, such as an identification code associated with the type of chip 9.

[0020] In this embodiment, the present system will be described by taking as an example a case where the type of wireless tag and the demand have a 1:1 relationship. The demand (demand information, described later) is associated with the type (appearance) of the chip 9 via the wireless tag (tag information).

[0021] The reader 7 of this embodiment reads tag information stored in the wireless tag. That is, the reader 7 has an antenna for transmitting and receiving radio waves, and communicates with the wireless tag using the antenna. The reader 7 reads tag information stored in a memory unit of the wireless tag attached to the chip 9, acquires request information (information that can identify a request) associated with the tag information, and transmits the acquired request information to the server 3.

[0022] When the server 3 receives the request information from the reading device 7, it transmits information on products (product information) that match the request (combination) to the POS terminal 5. When the POS terminal 5 receives the product information from the server 3, it registers it as transaction information.

[0023] The configuration for implementing the above operations and the operations will be described in detail below.

[0024] 2 is a block diagram showing an example of the configuration of the server 3. The server 3 includes a central processing unit (CPU) 31, a read only memory (ROM) 32, a random access memory (RAM) 33, a communication unit 34, a storage unit 39, and the like.

[0025] The CPU 31 is an example of a processor, and controls each part of the server 3. The ROM 32 stores various programs. The RAM 33 is a workspace for expanding the programs and various data. The CPU 31, the ROM 32, and the RAM 33 are connected via a bus or the like, and constitute a control unit 30 having a computer configuration.

[0026] The communication unit 34 is a communication interface that connects the control unit 50 and an external device (for example, the POS terminal 5 or the reading device 7) so that they can communicate with each other via a network.

[0027] The storage unit 39 is configured with a non-volatile storage device such as a hard disk drive (HDD), a solid state drive (SSD), or a flash memory, and maintains the stored contents even when the power is cut off. The storage unit 39 stores various programs 391 executed by the CPU 31.

[0028] The control unit 30 executes various processes by the CPU 31 operating in accordance with programs stored in the ROM 32 or the storage unit 39 and loaded into the RAM 33. The control unit 30 also provides various functional units (described later, see FIG. 8) by executing the program 391.

[0029] The storage unit 39 also stores a product master 392 and setting information 393. The product master 392 is transmitted to the POS terminal 5 at a predetermined timing (for example, a daily routine).

[0030] 3 is a diagram showing examples of items included in the product master 392. The product master 392 is an example of a storage device for product information (product information), and is information about products handled by a store compiled in, for example, a table format. Items of product information include, for example, "product code," "product name," and "unit price."

[0031] The product code is an example of information that can identify a product, such as a JAN code. Other information (product name, unit price, etc.) is stored in association with the product code. The name of the product is recorded in the "product name" field. The price of one product is recorded in the "unit price" field.

[0032] 4 is a diagram showing examples of items included in the setting information 393. The setting information 393 defines products suitable for combinations of requests, and is summarized in the form of a table, for example. Items included in the setting information 393 are, for example, a first request, a second request, ..., an nth request, and information that can identify a product (for example, a product code).

[0033] The setting information 393 defines, for example, that when a customer's first request is "A", the second request is "B", and so on, the appropriate product is a product with identifiable information (for example, product code) of "S".

[0034] 5 is a block diagram showing an example of the configuration of the POS terminal 5. The POS terminal 5 includes a CPU 51, a ROM 52, a RAM 53, a communication unit 54, a display unit 55, an operation unit 56, a voice output unit 57, a deposit / withdrawal unit 58, and a storage unit 59. These units are connected via a bus or the like.

[0035] The CPU 51, ROM 52, RAM 53, control unit 50, and storage unit 59 correspond to the above-mentioned CPU 31, ROM 32, RAM 33, control unit 30, and storage unit 39, and therefore detailed description thereof will be omitted.

[0036] The communication unit 54 is a communication interface that connects the control unit 50 and an external device (eg, the server 3) so that they can communicate with each other via a network.

[0037] The display unit 55 has a display device such as an LCD (Liquid Crystal Display), and displays various information under the control of the CPU 51.

[0038] The operation unit 56 has input devices such as a touch panel provided over the surface of the display unit 55, a keyboard, and a pointing device, and outputs to the CPU 51 the contents of operations input via the input devices.

[0039] The audio output unit 57 has a speaker and a buzzer, and outputs audio under the control of the CPU 51.

[0040] The deposit / withdrawal unit 58 is, for example, a change machine that has built-in cash (coins and bills) and accepts deposits and dispenses change during payment. Note that instead of cash payment, electronic payments such as credit card payment, electronic money payment, and code payment may also be performed. In this case, the control unit 50 performs payment processing by accepting input via a peripheral device (such as a payment terminal, PIN pad, or code scanner) connected via the communication unit 54.

[0041] The program 591 stored in the storage unit 59 is application software for operating the POS terminal 5. Note that POS is an abbreviation for "Point Of Sale" and means "point of sale information management." The POS terminal 5 is a device that performs point of sale information management.

[0042] Furthermore, the storage unit 59 stores a product master 592 periodically acquired from the server 3. The product master 592 corresponds to the product master 392 stored in the server 3, and basically has the same content. In this embodiment, for the sake of simplicity, it is assumed that the product master 592 stored in the storage unit 59 and the product master 392 stored in the server 3 have the same content.

[0043] Furthermore, the storage unit 59 (or the RAM 53) stores transaction information 595, which is information on a registered product (registered product), from the start to the completion of at least one transaction.

[0044] 6 is a block diagram showing an example of the configuration of the reading device 7. The reading device 7 includes a CPU 71, a ROM 72, a RAM 73, a communication unit 74, an antenna 75, a storage unit 79, etc. These units are connected via a bus or the like.

[0045] The CPU 71, ROM 72, RAM 73, control unit 70, and storage unit 79 correspond to the above-mentioned CPU 31, ROM 32, RAM 33, control unit 30, and storage unit 39, and therefore detailed description thereof will be omitted.

[0046] The communication unit 54 is a communication interface that connects the control unit 50 and an external device (eg, the server 3) so that they can communicate with each other via a network.

[0047] 7 is a diagram showing examples of items included in the setting information 793. The setting information 793 stores, for example, in the form of a table, tag information and information capable of identifying a request (request information) in association with each other. The request information may be a wording shown in text, or may be code information such as symbols, numbers, or codes. The control unit 70 of the reading device 7 transmits, to the server 3, the request information that matches the tag information acquired by reading the wireless tag.

[0048] 8 is a block diagram showing an example of functional units included in the present system. The control unit 70 of the reading device 7 functions as a reading processing unit 701. The control unit 30 of the server 3 functions as a reception processing unit 301. The control unit 50 of the POS terminal 5 functions as a product registration unit 501. Note that in this embodiment, as described above, each functional unit is provided in a separate device, but this is not limiting in practice, and for example, all functional units may be provided in the same device (e.g., the POS terminal 5).

[0049] The reading processing unit 701 reads tag information from the wireless tag attached to the chip 9, acquires the request information stored in association with the tag information, and transmits this to the server 3. When the reception processing unit 301 receives one or more pieces of request information from the reading device 7, it accepts them, acquires information on products that match the combination of requests, and transmits this to the POS terminal 5. When the product registration unit 501 receives the product information from the server 3, it records (registers) it as transaction information 595.

[0050] In a system configured as described above, a customer selects one or more chips 9 that suit his or her needs from the chips 9 placed in predetermined locations within the store, and places them within the reading range of the reader 7.

[0051] 9 is a sequence diagram showing an example of a process flow in this system. The control unit 70 of the reading device 7, as the reading processing unit 701, reads tag information from the wireless tag attached to the chip 9 (step S1). Then, the control unit 70 (reading processing unit 701) collects request information that matches the tag information read in step S1 (step S2). At this time, the control unit 70 acquires the request information associated with the tag information by referring to the setting information 793 stored in the storage unit 79. Then, the control unit 70 (reading processing unit 701) transmits the request information acquired in step S2 to the server 3 (step S3).

[0052] When the control unit 30 of the server 3 receives the request information from the reading device 7, the reception processing unit 301 selects products that match the combination of customer requests (step S4). At this time, the control unit 30 acquires information (e.g., product code) that can identify the products associated with the combination of requests by referring to the setting information 393 stored in the memory unit 39. Next, the control unit 30 (reception processing unit 301) transmits information (e.g., product code) of the products selected in step S4 to the POS terminal 5 (step S5).

[0053] When the control unit 50 of the POS terminal 5 receives product information (e.g., product code) from the server 3, the control unit 50 functions as the product registration unit 501, refers to the product master 592, acquires product information that matches the received information, and registers the acquired product information (step S6). The registration of the product information is, for example, storing the product information in the storage unit 59 as transaction information 595.

[0054] The transaction information 595 can be edited, such as deleted, changed, or added, by an operator (operator, store clerk) of the POS terminal 5. The control unit 50 of the POS terminal 5 performs settlement processing, etc. based on the transaction information 595.

[0055] As described above, according to the product selection support system of this embodiment, a customer can select a chip 9 that represents his / her concern and have it read by the reading device 7, thereby enabling the selection of a product that is expected to be useful in solving the customer's concern, that is, a product that is suitable for the customer's needs. As a result, when a customer has multiple concerns and finds it difficult to select a product that suits his / her needs by his / her own judgment, the customer can receive a recommendation of a product that suits his / her needs and purchase it without having to talk to a store clerk who is knowledgeable about the product. Therefore, according to the product selection support system of this embodiment, it is possible to provide a product selection support system that enables a customer's needs for products to be visually and intuitively communicated and makes it easy to arrive at a product recommendation.

[0056] Furthermore, according to this embodiment, compared to, for example, the so-called Yes / No chart that has been widely used in the past, it is not necessary for the customer to spend time answering multiple questions in sequence. In other words, according to this embodiment, it is possible to reduce the hassle and shorten the time required to receive a product recommendation. Therefore, according to this embodiment, it is possible to increase the possibility that a customer who finds it difficult or troublesome to select a product suitable for his or her own needs (problems) will end up purchasing the product.

[0057] In the above embodiment, the POS terminal 5 receives the product information output by the reception processing unit 301 and registers the product, but this is just an example and the implementation is not limited to this. For example, a display device that displays information to customers may be provided near the reading device 7, and the reception processing unit 301 may output the product name and a description of the product to the display device as product information.

[0058] Also, in the above embodiment, the request information is configured to be stored in the setting information 793, but the present invention is not limited to this. For example, the request information may be included in the tag information stored in the wireless tag. In this case, the setting information 793 is not required in the reading device 7. In this case, in step S3, the control unit 70 (reading processing unit 701) of the reading device 7 transmits all or part of the tag information read from the wireless tag (the part including the request information) to the server 3. The subsequent processing is similar to that of the above embodiment.

[0059] The above-described embodiment can be modified as appropriate by changing a part of the configuration or function of each of the above-described devices. Therefore, some modified examples of the above-described embodiment will be described below as other embodiments. Note that the following mainly describes the differences from the above-described embodiment, and the same reference numerals are used for the common points with the contents already described, and detailed description is omitted. In addition, the modified examples described below may be implemented individually or in appropriate combination.

[0060] Second embodiment In this embodiment, no wireless tag is used, and the reader 7 reads the customer's needs from the difference in appearance of the chip 9. In this embodiment, the needs are divided into a plurality of stages with different degrees, and an example will be described in which there are products suitable for each level of the needs.

[0061] 10 is a diagram showing examples of items included in the setting information 793 in the second embodiment. In this embodiment, the items included in the setting information 793 are, for example, request information, the degree of request, information that can identify the product (e.g., a product code), and information that can identify the appearance of the chip 9 (e.g., a representative value of a feature amount, etc.).

[0062] The need information is information that can identify a need, as in the first embodiment. The degree of the need is, for example, "weak," "medium," or "strong." The degree of the need may be indicated by numbers, letters, or the like, other than the example of this embodiment.

[0063] The information that can identify the appearance of the chip 9 is, for example, a feature value. As in the first embodiment, the type (desirability) of the chip 9 is distinguished by differences in appearance such as shape and color, but in addition to this, in this embodiment, for example, differences in color density are provided, and the degree of desirability is distinguished by the difference in color density. It goes without saying that the degree of desirability may be distinguished by image recognition using other methods that produce differences in feature values, such as patterns and surface textures, instead of color density.

[0064] The reading device 7 of this embodiment identifies the type of chip 9 by image recognition, thereby acquiring customer requests and information on products that match the requests. Specifically, the reading device 7 includes an imaging unit (e.g., a digital camera) for acquiring an image capturing an external view of the chip 9. The control unit 70 calculates a feature amount from the captured image output by the imaging unit, and acquires information on products that match the calculated feature amount by referring to the setting information 793.

[0065] As described above, according to this embodiment, by identifying the chip 9 by image recognition, it is possible to realize functions similar to those of the first embodiment at low cost without using a wireless tag.

[0066] Moreover, according to this embodiment, it is possible to recommend products according to the degree of desire. Note that this embodiment may be combined with the first embodiment to recommend products according to a plurality of degrees of desire.

[0067] If the reading device 7 performs image recognition as in this embodiment, the reading device 7 may be configured to recognize the character information written on the chip 9.

[0068] In the above embodiment, the chip 9 is identified by image recognition, but the present invention is not limited to this. For example, the chip 9 may be identified by reading tag information stored in a wireless tag attached to the chip 9 by the reader 7, as in the first embodiment.

[0069] Third embodiment In this embodiment, an example in which the present system is applied to ordering at a store such as a cafe will be described.

[0070] The storage unit 39 of the server 3 of this embodiment stores main menu information 3921 (see FIG. 11) and option menu information 3922 (see FIG. 12) instead of the product master 392 in the first embodiment. Also, the storage unit 39 of this embodiment stores setting information 393 shown in FIG. 13 instead of the setting information 393 in the first embodiment.

[0071] 11 is a diagram showing an example of the main menu information 3921. The main menu information 3921 stores a product code (not shown), a name of a main menu, and a unit price of the main menu in association with each other. The main menu is, for example, "cafe latte," "Frappuccino," or "tea."

[0072] 12 is a diagram showing an example of the option menu information 3922. The option menu information 3922 stores a product code (not shown), the name of the option menu, and the additional price for the option menu in association with each other. The option menu is, for example, "more syrup," "add topping," or "change milk."

[0073] 13 is a diagram showing examples of items included in the setting information 393. The setting information 393 indicates whether a main menu and an option menu can be combined, and is summarized in, for example, a table format. Items included in the setting information 393 are, for example, the main menu, increasing the amount of syrup, adding toppings, changing the milk, etc.

[0074] For example, the setting information 393 specifies that when the main menu is "drip coffee," "increase in syrup," "add toppings," and "change in milk" are all prohibited. Also, the setting information 393 specifies that when the main menu is "cafe latte," "increase in syrup" and "add toppings" are prohibited, but "change in milk" is permitted.

[0075] Furthermore, the storage unit 79 of the reading device 7 of this embodiment stores, as part of the setting information 793, information capable of identifying the main menu and the option menu (for example, a product code) in association with the tag information.

[0076] In this embodiment, the customer selects a chip 9 indicating the main menu item they wish to purchase, and then further selects a chip 9 indicating any optional menu items they wish to add, and has the selected chip 9 read by the reading device 7.

[0077] The reader 7 reads the chip 9 (step S1) to grasp (obtain) the main menu and option menu desired by the customer (step S2). The reader 7 transmits the obtained customer's request (main menu and option menu) to the server 3 (step S3).

[0078] When the server 3 receives the customer's request, it refers to the setting information 393 shown in FIG. 13 and transmits information on the main menu and the option menu to the POS terminal 5 together with information indicating whether or not an option menu can be added to the main menu requested by the customer (step S5).

[0079] The POS terminal 5 accepts an order for the main menu and the option menu that can be added to the main menu (step S6). The POS terminal 5 may also inform the store clerk or customer of the option menu that cannot be added by using the display unit 55 or the audio output unit 57.

[0080] As described above, according to this embodiment, whereas conventionally, customers had to verbally state the main menu and option menu at the order counter, they can place their order by presenting the tip 9. With this method of ordering, even if there are option menus for the main menu and combinations are not possible, customers can easily communicate their desires. Therefore, even for inexperienced customers, the psychological barrier to using the store can be lowered, and casual use can be promoted.

[0081] The programs executed by each device of the above-described embodiments are provided by being pre-installed in a ROM, etc. The programs executed by each device of the above-described embodiments may be provided by being recorded in an installable or executable format on a computer-readable recording medium such as a CD-ROM, a flexible disk (FD), a CD-R, or a digital versatile disk (DVD).

[0082] Furthermore, the programs executed by each device of the above-described embodiments may be stored on a computer connected to a network such as the Internet and provided by being downloaded via the network. Also, the programs executed by each device of the above-described embodiments may be provided or distributed via a network such as the Internet.

[0083] Although some embodiments of the present invention have been described, these embodiments are presented as examples and are not intended to limit the scope of the invention. These novel embodiments can be implemented in various other forms, and various omissions, substitutions, modifications, and combinations can be made without departing from the spirit of the invention. These embodiments and their modifications are included in the scope and spirit of the invention, and are included in the scope of the invention and its equivalents described in the claims. [Explanation of symbols]

[0084] 3 ... server, 30: control unit; 301: reception processing unit; 31...CPU, 32...ROM, 33...RAM, 34...Communication section, 39: memory unit, 391: program, 392: product master, 393: setting information, 3921...Main menu information, 3922...Option menu information, 5 … POS terminals, 50: control unit, 501: product registration unit, 51...CPU, 52...ROM, 53...RAM, 54...Communication section, 55: display unit, 56: operation unit, 57: audio output unit, 58: deposit / withdrawal unit, 59: memory unit, 591: program, 592: product master, 595: transaction information, 7 ... Reading device, 70: control unit, 701: reading processing unit, 71...CPU, 72...ROM, 73...RAM, 74...communication unit, 75...antenna, 79...storage unit, 793...setting information, 9...Tip. [Prior art documents] [Patent documents]

[0085] [Patent Document 1] JP 2021-111226 A

Claims

1. a reading processing unit that reads request information associated with a type from a medium having an appearance according to the difference in type; a reception processing unit that, upon receiving one or more of the desired information from the reading processing unit, refers to setting information that is stored in advance in association with a product suitable for the combination of the desired information, and outputs information on a product that matches the combination of the desired information; A product selection support system comprising:

2. The setting information further stores information indicating a degree of the request indicated by the request information, The reception processing unit outputs information on products that match the combination of the desired information and the degree of the desired information. The product selection support system according to claim 1.

3. a reading processing unit that reads request information associated with a type from a medium having an appearance according to the difference in type; a reception processing unit that, when receiving one or more pieces of desired information from the reading processing unit, refers to setting information that is stored in advance in association with whether or not a combination of the desired information is possible, and outputs information on a product that matches the combination of the desired information; A product selection support system comprising:

4. The transaction system further includes a product registration unit for registering information on a product to be traded, The reception processing unit outputs information on products that match the combination of the request information to the product registration unit. The product selection support system according to any one of claims 1 to 3.

5. The medium is a wireless tag, The reading processing unit reads tag information stored in the wireless tag. The product selection support system according to any one of claims 1 to 3.

6. The reading processing unit recognizes the difference in appearance of the medium by image recognition, and reads the request information associated with the type of the medium. The product selection support system according to any one of claims 1 to 3.

Images