Commodity delivery supporting system and program

Abstract

To provide an improved commodity delivery support technique.SOLUTION: A commodity delivery supporting system employs a packaging box with at least one or more pieces of identification information, and has a management server that manages delivery of a commodity packed in the packaging box to a customer house, and a terminal of a staff member who delivers the commodity. The identification information is constituted by including visual elements having at least one among shape, color, figure, number, character string, and symbol, and is applied to at least multiple surfaces of the packaging box. The management server associates at least a part of the identification information with attribute information of the commodity in advance and registers it. When the staff member delivers the commodity, the management server controls the display of at least a part of the identification information associated with the attribute information of the commodity on the terminal of the staff member in order to visually support the staff member in identifying the commodity.SELECTED DRAWING: Figure 10

Description

Technical Field

[0001] The present invention relates to a technology for widely supporting the delivery of goods. More specifically, it relates to a technology for supporting the delivery of goods based on identification information attached to packages, packing boxes, bundling, packing cases, containers, etc. for delivering goods.

Background Art

[0002] Conventionally, in delivery operations such as postal services and courier services, various support technologies have been provided for handling procedures and delivery management of delivered items.

[0003] For example, in logistics objects such as registered mail and parcel post, from the preparation work for sending to the window acceptance, delivery, distribution, sorting at the delivery destination, tracing investigation, and methods for speeding up procedures and processing in various other scenarios, labor saving, no leakage, rationalization, etc. have been proposed (Patent Document 1).

[0004] That is, Patent Document 1 discloses attaching an RFID function device with a communication function that records a handling item tracking management symbol number code to entrusted delivery items such as registered mail and parcel post. By doing so, from the stage of preparation work for sending on the user side to the window acceptance by the delivery item handling business operator, delivery, tracing investigation, and other office work and processing work such as sorting at large delivery destinations are realized by performing data communication with the RFID function device.

[0005] Also, from the viewpoint of improving the identifiability of the contents of the package, proposals have been made regarding packages that are devised so that the contents of the package can be easily identified and are less likely to be mishandled (Patent Document 2).

[0006] That is, Patent Document 2 discloses a combined package configured such that a plurality of individual packages containing contents are housed in an outer box while being held by a collective packaging material, and coloring portions for identifying the above-described contents by color are provided on each of the packaging material of the above-described individual packages, the collective packaging material, and the outer box. Also, a technique has been proposed that enables access to information visually represented by an identification code by attaching the identification code for visually representing the content of information to an article (Patent Document 3). That is, Patent Document 3 discloses that a single-color or multi-color visual code for visually representing the content of access destination information is attached to the surface of an article, and by touching or clicking on a photographed image of the visual code acquired on the display screen of a user terminal, it is possible to display the access destination information on the display screen of the user terminal.

[0007] In addition, when the packaging material is a recyclable resource, a method has been developed to enable easy identification of the material of the packaging material (Patent Document 4). That is, Patent Document 4 discloses that for a packaging material such as packaging, bundling, or a container that uses a material that can be reused as a recyclable resource, when printing or stamping a combination of symbols such as predetermined colors, numbers, and marks, in the case of an object such as a rectangular parallelepiped, at least one set is selected from four sets of opposing vertices out of the eight vertices, and the selection is evenly printed or stamped over three surfaces that meet at two vertices, so that the material of the packaging material can be easily identified.

[0008]

[0009]

[0010] ​​​​​​​​​​​​​A method for indicating materials using this method has been disclosed. [Prior art documents] [Patent documents]

[0011] [Patent Document 1] Japanese Patent Application Publication No. 11-175621 [Patent Document 2] JP 2003-231554 A [Patent Document 3] JP 2019-121295 A [Patent Document 4] Japanese Patent Application Publication No. 7-232738 Summary of the Invention [Problem to be solved by the invention]

[0012] However, in conventional delivery services such as home delivery, the overall flow of logistics of delivered goods Although the management of delivery items seems to have reached a certain level, There is room for improvement in providing support to staff who are involved in these activities.

[0013] In particular, in the current logistics situation where the total volume of delivered goods is increasing, Improved assistive technology that is precise and flexible is needed. [Means for solving the problem]

[0014] Therefore, the product delivery support system according to one embodiment of the present invention has at least one identification Packaging boxes with different information attached are used, and the delivery of products packed in the packaging boxes to customers' homes is managed. A product delivery support system having a management server for managing the products and a terminal for a staff member who delivers the products. It is The identification information is Includes visual elements that have at least one of the following: shape, color, figure, number, character string, and symbol. configured, and is provided on at least a plurality of surfaces of the packing box, the management server, pre-register by associating at least a part of the identification information with the attribute information of the product, when the staff delivers the product, in order to visually support the identification of the product by the staff, at least a part of the identification information associated with the attribute information of the product is controlled to be displayed on the terminal of the staff A system characterized by that.

[0015] Further, the identification information is characterized by being a combination of a two-dimensional code or a barcode and the visual element.

[0016] Further, the association process between at least a part of the identification information by the management server and the attribute information of the product is (1) During the manufacture of the packing box, (2) When packing the product into the packing box, (3) At the time of shipping the packed box with the product packed, It is characterized by being executed at any one of the timings.

Effect of the Invention

[0017] According to the product delivery support system according to an embodiment of the present invention, it supports the staff who individually deliver the delivery items, and provides an improved product delivery support technology that can sufficiently and flexibly follow the recent increasing fluidity.

Brief Description of the Drawings

[0018]

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Embodiments for Carrying Out the Invention

[0019] Hereinafter, a product delivery support system according to an embodiment of the present invention will be described in detail with reference to the drawings. Hereinafter, a product delivery support system according to an embodiment of the present invention will be described in detail with reference to the drawings. Note that the "packing box" in the embodiment of the present invention is one form of the means adopted when delivering products. The means for delivering the products adopted by the present invention is not limited to this "packing box", and various means such as packaging materials, packaging bags, packing boxes, packing materials, packing bags, containers, etc. can be adopted. In the embodiment of the present invention, for the sake of convenience of explanation, the case where these are represented by the "packing box" will be taken as an example for explanation. In the embodiment of the present invention, for the sake of convenience of explanation, the case where these are represented by the "packing box" will be taken as an example for explanation. In the embodiment of the present invention, for the sake of convenience of explanation, the case where these are represented by the "packing box" will be taken as an example for explanation.

[0020] Figure 1 shows an example of the overall configuration of a product delivery support system according to an embodiment of the present invention.

[0021] As shown in Figure 1, the product delivery support system 10, in one of its embodiments, consists of a management server 11 and various information processing devices used by delivery personnel and the like (in the figure, exemplarily , mobile information terminals or tablet terminals 12a to 12c, mobile phones 13, PCs 14, and smart phones 15a to 15b are shown. Hereinafter, they may also be collectively referred to as "various terminals" or simply as "information processing devices" or "terminals"). The management server 1 1 and the various terminals are connected to each other via a dedicated line or a public line such as the Internet (wired lines, 16 to 18) as shown in Figure 1 so as to be communicable with each other. Also, the line may be wired or wireless. In the case of wireless, the mobile information terminals or tablet terminals 12 and mobile phones 13, PCs 14, and smart phones 15a to 15b access the Internet 18 wirelessly via a base station or an access point not shown in the figure, and are further connected to the management server 11 via the line 17 so as to be communicable with each other.

[0022] Here, an access point is a wireless device for connecting wireless terminals such as PCs and smart phones to each other or connecting them to another network. Typically, it is a device that operates based on the communication protocols of the first layer (physical layer) and the second layer (data link layer) in the OSI reference model.

[0023] Note that at the time of filing this application, mobile phones, mobile information terminals, or tablets have a processing capacity equivalent to that of a personal computer (PC) (such as communication processing speed and image processing capacity). ​​​

[0024] In addition, the programs or software necessary for the implementation of the present invention are usually installed or stored in HDDs, SSDs, etc. in the storage unit of a PC or a mobile information terminal, and when the programs or software are executed, all or part of the software modules are read out as necessary into the memory in the storage unit and executed by the CPU.

[0025] Alternatively, a browser-based computer or mobile information terminal can also be adopted. In this case, the program is delivered to the terminal from another server or computer as necessary, and is configured to be executed by the browser on the terminal.

[0026] In addition, the hardware configuration of the management server 11 can basically adopt a server or a PC (for reference, it will be described later with reference to FIG. 3). Note that the present invention is not limited to this, but the management server 11 can adopt a cloud configuration suitable for processing large-scale data by operating a plurality of servers or PCs (for example, dozens to tens of thousands of units) in parallel when increasing its hardware specifications as necessary.

[0027] In addition, in the product delivery support system according to an embodiment of the present invention, packing boxes 19a to 19c with identification information (not shown in FIG. 1) are adopted. The number of packing boxes shown in FIG. 1 is merely an example. In the product delivery support system according to an embodiment of the present invention, a large number of packing boxes are handled. Regarding what kind of identification information is attached to the packing boxes 19a to 19c and how the identification information is encoded, it will be described later with reference to the drawings. ​​​​​​​

[0028] Figure 2 shows the functions of the management server in the product delivery support system according to an embodiment of the present invention. A block diagram is shown. Exemplarily, the operation of the management server is realized by the individual operations of the following hardware and the cooperative operation of software and these hardware components. The product search method and the like according to an embodiment of the present invention can be implemented on this management server and the information processing device (user terminal device) described later.

[0029] In FIG. 2, the management server 200 as a whole hardware block is roughly classified into a CPU 201 for performing various comparison and arithmetic processes, a storage unit 202 such as a RAM, a ROM, and a flash memory, an input unit 203 such as a keyboard and a pointing device, an output unit 204 such as a display and a speaker, a control unit 205 for various signal controls, a communication (interface) unit 206 (regardless of wireless or wired), a timing unit 20 7 for measuring time and the like, and a power supply unit 208. These modules are appropriately connected by a communication bus or a power supply line (in FIG. 2, for the convenience of explanation, it is represented as a connection 299 in which each line is grouped together).

[0030] Moreover, the program or software executed on the management server 200 necessary for the implementation of the present invention is usually installed or stored in a hard disk, an SSD (Solid State Drive), a flash memory, etc. that constitute the storage unit 202, and when the program or

[0031] software is executed, all or part of it is read as a software module in the memory in the storage unit 202 as needed and arithmetic is executed in the CPU 201. te Drive), a flash memory, etc., and when the program or software is executed, all or part of it is read as a software module in the memory in the storage unit 202 as needed and arithmetic is executed in the CPU 201. When the software is executed, all or part of it is read as a software module in the memory in the storage unit 202 as needed and arithmetic is executed in the CPU 201. part of the software module and executed arithmetically by the CPU 201.

[0032] Note that the operation execution does not necessarily have to be performed by the central processing unit such as the CPU 201, and an auxiliary arithmetic unit such as a digital signal processor (DSP) not shown in the figure can also be used.

[0033] Fig. 3 shows the external configuration of the tablet terminal 32 as an information processing device (user terminal device) in the product delivery support system according to an embodiment of the present invention. In Fig. 3, the tablet terminal 32 includes a housing portion 321, a display 322, and a hardware button 323 provided at the lower center of the housing 321. The display 322 is typically composed of a liquid crystal display (LCD) or the like and can display various information such as characters, still images, and moving images. Further, a menu button and a software keyboard are displayed on the display 322, and by touching this with a finger or a touch pen (not shown), etc., it can be used as an instruction (command) to the tablet terminal 32. In this regard, the above hardware button 323 is not an essential component, but for the convenience of explaining the present invention, it is implemented as a button having a certain function. Of course, it is also possible to replace these hardware buttons 323 with menu buttons displayed on a part of the display 322.

[0034] In addition, the display 322 includes a multi-touch input panel, and the touch input position coordinates on the touch input panel are transmitted to the processing system (CPU) of the tablet terminal 32 via an input device interface (not shown) and processed. And this multi-touch input panel is configured to be able to simultaneously sense a plurality of contact points on the panel. exists. This detection (sensor) can be realized in various ways and is not necessarily limited to a contact sensor. For example, an optical sensor can be used to extract the instruction point on the panel. This is also possible. Furthermore, in addition to contact sensors and optical sensors, it is also possible to use a capacitance sensor that senses human skin contact for the sensor.

[0035] Also, although not shown in FIG. 3, the tablet terminal 32 can also be equipped with a microphone and a speaker. In this case, it is also possible to discriminate the user's voice picked up by the microphone and use it as an input command. Furthermore, although not shown in FIG. 3, a camera device such as a CMOS can be mounted on the back of the tablet terminal 32.

[0036] FIG. 4 illustrates a functional block diagram of the hardware that constitutes the tablet terminal 32 according to an embodiment of the present invention. The operation of the tablet terminal 32 is realized by the individual operations of the hardware described below and the cooperative operations of the software and these hardware components.

[0037] In FIG. 4, the tablet terminal 400 as a whole hardware block is roughly divided into an input unit 401 composed of the hardware buttons 323 in FIG. 3, the multi-touch input panel provided on the display 322, the microphone, etc., and a hard disk, RAM, and / or ROM for storing programs, data, etc. A storage unit 402 configured by the above, a central processing unit 403 configured by a CPU that performs various numerical calculations and logical operations by a program, a display unit 404 configured by the display 322, etc., and a control of chips, electrical systems, etc. 03, a display unit 404 configured by the display 322, etc., and control of chips, electrical systems, etc. ​​​​​​​​​​​A control unit 405 for performing, and a communication interface unit 406 composed of slots for accessing the Internet, ports for performing optical communication, and a communication interface and an output unit 407 such as a speaker, vibration, and infrared projector, a timing unit 408 for timing time and the like, and an image sensor such as a CMOS, an infrared sensor, an inertial sensor, etc. A sensor unit 409 consisting of a sensor, and a power supply unit 410 for supplying power to each module in the device. These modules are appropriately connected by a communication bus or a power supply line (in FIG. 4, for convenience, it is represented as a connection 499 in which each line is grouped together) as needed. Note that the sensor unit 409 may include a GPS sensor module for specifying the position of the tablet terminal 400(32). Further, signals detected by an image sensor such as a CMOS or an infrared sensor that constitutes the sensor unit 409 can be processed as input information at the input unit 401. In addition, programs or software executed on the tablet terminal 400 necessary for the implementation of the present invention are usually installed or stored in a hard disk, SSD (Solid State Drive),

[0038] flash memory, etc. that constitutes the storage unit 402. When the program or software is executed, all or part of it is read as a software module into the memory in the storage unit 402 as needed and is executed by arithmetic operations in the CPU 403. Note that the arithmetic execution does not necessarily have to be performed by a central processing unit 403 such as a CPU. As shown in the figure it may be performed by other components.

[0039] Also, the programs or software executed on the tablet terminal 400 necessary for the implementation of the present invention are usually installed or stored in a hard disk, SSD (Solid State Drive), flash memory, etc. that constitutes the storage unit 402. When the program or software is executed, all or part of it is read as a software module into the memory in the storage unit 402 as needed and is executed by arithmetic operations in the CPU 403. Note that the arithmetic execution does not necessarily have to be performed by a central processing unit 403 such as a CPU. As shown in the figure it may be performed by other components. It is executed by arithmetic operations in the CPU 403.

[0040] Note that the arithmetic execution does not necessarily have to be performed by a central processing unit such as a CPU. As shown in the figure An auxiliary arithmetic unit such as a digital signal processor (DSP) may also be used.

[0041] Figure 5A shows the configuration of a packing box adopted in a product delivery support system according to an embodiment of the present invention. In Figure 5A, a developed view of the packing box 510 is shown.

[0042] In Figure 5A, the packing box 510 includes length surfaces 511a, 511c and width surfaces 511b, 511d which are integrally formed so as to be foldable into the side surfaces of the box when assembled, outer flaps 512a, 512e which are foldably attached above and below the length surface 511a, inner flaps 512b, 512f which are foldably attached above and below the width surface 511b, outer flaps 512c, 512g which are foldably attached above and below the length surface 511c, inner flaps 512d, 512h which are foldably attached above and below the width surface 511d, and a joint 519 which is foldably attached to the side surface of the length surface 511a and is connected to the width surface 511d. The packing box 510 is composed of these components.

[0043] Figure 5B illustrates the configuration of another packing box adopted in a product delivery support system according to an embodiment of the present invention.

[0044] In Figure 5B, the packing box 520 includes length surfaces 521a, 521c and width surfaces 521b, 521d which are integrally formed so as to be foldable into the side surfaces of the box when assembled, an upper lid 522a (a locking flap 522b is foldably attached thereto) and an outer flap 523c which are foldably attached to the upper part of the length surface 521a, and inner flaps which are foldably attached above and below the width surface 521b. The inner flaps 523a and 523d obtained, and are foldably attached to the lower part of the length surface 521c The outer flap 523e that can be folded, and the inner flaps 523b and 523f that are foldably attached above and below the width surface 521d The inner flaps 523b and 523f that are foldably attached to the side surface of the length surface 521a and the splicing margin 529 for connecting to the width surface 521d It consists of.

[0045] In FIG. 5C, another packaging box adopted in the product delivery support system according to an embodiment of the present invention is described. The configuration of the packaging box is described.

[0046] In FIG. 5C, the packaging box 530 has a configuration in which the splicing margins provided at the four corners of the box bottom surface and the width surface provided with ruled lines for folding are joined. It has a configuration of joining.

[0047] In FIG. 5D, another packaging box adopted in the product delivery support system according to an embodiment of the present invention is described. The configuration of the packaging box is described.

[0048] In FIG. 5D, the packaging box 540 is a type of box in which the glue margin provided on the length surface flap of the bottom surface and the width surface flap are joined in advance and folded. When the box is raised during use, the bottom surface is formed, so there is an advantage that stitching with tape or the like is not required. Such a bottom structure is sometimes called a one-touch box. Since it is formed, there is an advantage that stitching with tape or the like is not required. Since it is formed, there is an advantage that stitching with tape or the like is not required. Such a bottom structure is sometimes called a one-touch box. Those having such a bottom structure are sometimes called one-touch boxes.

[0049] Thus, in one embodiment of the present invention, various types of packaging boxes can be adopted. Also, the "packaging box" in the embodiment of the present invention is merely an example. The means for delivering the product adopted by the present invention is not limited to the "packaging box", and various means such as packaging materials, packaging bags, packaging boxes, packing materials, packing bags, containers, etc. can be adopted. Moreover, the "packaging box" in the embodiment of the present invention is merely an example. The means for delivering the product adopted by the present invention is not limited to the "packaging box", and various means such as packaging materials, packaging bags, packaging boxes, packing materials, packing bags, containers, etc. can be adopted. The means for delivering the product adopted by the present invention is not limited to the "packaging box", and various means such as packaging materials, packaging bags, packaging boxes, packing materials, packing bags, containers, etc. can be adopted. Bags, packaging boxes, packing materials, packing bags, containers, etc. can be adopted.

[0050] Figures 6A to 6E show variations of the "identification information" adopted in the merchandise delivery support system according to an embodiment of the present invention. The identification information in an embodiment of the present invention is provided on at least a plurality of sides of a packing box and includes visual elements having at least one of shapes, colors, figures, numbers, character strings, and symbols. Further, information codes such as two-dimensional codes and barcodes are adopted for the identification information in an embodiment of the present invention and can be combined with visual elements. Identification information 610 is illustrated in Fig. 6A. The identification information 610 is composed of a combination 611 of one or more figures (hereinafter referred to as figure 611), a barcode 612, and numbers and character strings 613. Identification information 620 is illustrated in Fig. 6B. The identification information 620 is composed of a character string and numbers 621, a combination 622 of one or more figures (hereinafter referred to as figure 622), and symbols, characters, and numbers 623. Identification information 630 is illustrated in Fig. 6C. The identification information 630 is composed of a belt-like pattern and / or color 631 attached obliquely to the upper left part of one side of the packing box. Identification information 640 is illustrated in Fig. 6D. The identification information 640 is composed of belt-like patterns and / or colors 641 and 642 attached obliquely to the upper left side of one side of the packing box and a combination 643 of one or more figures (hereinafter referred to as figure 643). Identification information 650 is illustrated in Fig. 6E. The identification information 650 is composed of a belt-like pattern and / or color 651 attached horizontally across both left and right ends to the upper part of one side of the packing box and a belt-like pattern and / or color 652 attached vertically downward from the approximate center of 651 to the bottom edge.

[0051] In Fig. 6A, identification information 610 is exemplified. In Fig. 6B, identification information 620 is exemplified. In Fig. 6C, identification information 630 is exemplified. In Fig. 6D, identification information 640 is exemplified. In Fig. 6E, identification information 650 is exemplified. It consists of 2 and a combination 643 of one or more figures (hereinafter referred to as figure 643).

[0052] In addition to the visual elements shown in FIGS. 6A to 6E, the identification information may further include information such as the dimensions (width, depth, height) of the packaging box in which the product is packaged, the size standards (60 size, 80 size, international small packet size A, international small packet size B, etc.), the shape (cube, rectangular parallelepiped, cylindrical shape, etc.), and the color of the box. It can further include such information.

[0053] In one embodiment of the present invention, the "identification information" of the packaging box shown in FIG. 6 is associated with the attribute information of the product packaged in the packaging box. Exemplarily, the attribute information of the product includes the following table as follows.

Table 1

[0054] In addition, the attribute information exemplified based on the above table has a mixture of information about the product itself (product management ID, product name) and information related to the delivery of the product (shipping source information, delivery destination information). However, the present invention is not limited to this form. Information about the product itself (product management ID, product name) is used as product attribute information, and information related to the delivery of the product (shipping source information, delivery destination information) is used as delivery attribute information, and they can be managed separately. In this case, in one embodiment of the present invention the delivery attribute information is associated with the identification information.

[0055] In other embodiments of the present invention, in addition to the above table, information related to the product to be delivered can be included as well. Alternatively, in still other embodiments, it is also possible to configure to manage a part of the items in the above table For example, as product attribute information, only the product management ID among the items in the above table is managed, and other management items in other databases are referred to through this ID as needed and so on. Also, regarding the shipping source information and the delivery destination information, instead of directly managing these information, it is also possible to manage the link to the data in which these detailed information are stored here as well.

[0056] (Feature of the association between the identification information and the attribute information of the product packed) In one embodiment of the present invention, the association between the "identification information" of the packing box and the attribute information of the product packed in the packing box has the following features.

[0057] (1) There is no regularity between a specific symbol or pattern in the identification information and the associated attribute information No. For example, when the product is clothing, there is no specific rule such that the triangular symbol is always associated. In one embodiment of the present invention, the association between specific symbols or patterns in the identification information and the attribute information of the product is performed completely randomly. (2) Among the same delivery group, such as being delivered by the same delivery vehicle on the same day, it is desirable that the selected packing boxes are adjusted so that the pattern patterns of the packing boxes do not overlap. That is, in the system according to one embodiment of the present invention, when packing products in the same delivery group, adjustments are made so that packing boxes with the same pattern pattern are not unevenly allocated . That is, etc. (3) When associating the identification information with the attribute information of the product, attribute information may be associated with all the patterns printed on the packing box, but when showing a specific box to the delivery person at the time of delivery, it is not necessary to present all the patterns printed on that box. For example, within the range that does not include the same pattern pattern, the minimum pattern pattern can be extracted to indicate the existence of that packing box to the delivery person. (4) When indicating a specific packing box to the delivery person at the time of delivery, if there are multiple other packing boxes with the same pattern pattern as the specific packing box, at least the features regarding the size and shape of the packing box can also be displayed together. Alternatively, even if there is no way to distinguish multiple packing boxes of the same shape and pattern, for example, control can be performed to display a message such as "There are ●● boxes of the same shape and pattern." on the delivery person's terminal. By such control, the risk of misdelivery is reduced. (5) The timing of the association between the "identification information" of the packing box and the attribute information of the product packed in the packing box (5) The timing of the association between the "identification information" of the packing box and the attribute information of the product packed in the packing box (5) The timing of the association between the "identification information" of the packing box and the attribute information of the product packed in the packing box When indicating a specific packing box to the delivery person at the time of delivery, if there are multiple other packing boxes with the same pattern pattern as the specific packing box, at least the features regarding the size and shape of the packing box can also be displayed together. Alternatively, even if there is no way to distinguish multiple packing boxes of the same shape and pattern, for example, control can be performed to display a message such as "There are ●● boxes of the same shape and pattern." on the delivery person's terminal. By such control, the risk of misdelivery is reduced. (5) The timing of the association between the "identification information" of the packing box and the attribute information of the product packed in the packing box The ring can be carried out at various times, such as (A) during the manufacture of the packing box, (B) during the packing of the product into the packing box, and (C) at the time of shipment of the packed product box. Thus, it can be carried out at various timings.

[0058] Fig. 7 shows a configuration example of a packing box with identification information adopted in a product delivery support system according to an embodiment of the present invention. The packing box 700, when assembled, has a length surface 701a, 701c, and a width surface 701b, 701d that are integrally formed so as to be foldable and form a side surface of the box, and outer flaps 702a, 702e that are foldably attached above and below the length surface 701a, and inner flaps 702b, 702f that are foldably attached above and below the width surface 701b, and outer flaps 702c, 702g that are foldably attached above and below the length surface 701c, and inner flaps 702d, 702h that are foldably attached above and below the width surface 701d, and a gusset 709 that is foldably attached to the side surface of the length surface 701a and is connected to the width surface 701d. As shown in Fig. 7, the packing box 700 has a strip-like pattern and / or color 703e attached to the outer flap 702c. Similarly, strip-like patterns and / or colors 703a, 703b, 703c, 703d are attached to the length surfaces 701a, 701c, and the width surfaces 701b, 701d, respectively. The length surfaces 701a, 701c, and the width surfaces 701b, 701d are integrally formed so as to be foldable and form a side surface of the box. The outer flaps 702a, 702e are foldably attached above and below the length surface 701a. The inner flaps 702b, 702f are foldably attached above and below the width surface 701b. The outer flaps 702c, 702g are foldably attached above and below the length surface 701c. The inner flaps 702d, 702h are foldably attached above and below the width surface 701d. The gusset 709 is foldably attached to the side surface of the length surface 701a and is connected to the width surface 701d. The packing box 700 is composed of the above components.

[0059] As shown in Fig. 7, the packing box 700 has a strip-like pattern and / or color 703e attached to the outer flap 702c. Similarly, strip-like patterns and / or colors 703a, 703b, 703c, 703d are attached to the length surfaces 701a, 701c, and the width surfaces 701b, 701d, respectively. The length surfaces 701a, 701c, and the width surfaces 701b, 701d are integrally formed so as to be foldable and form a side surface of the box. The outer flaps 702a, 702e are foldably attached above and below the length surface 701a. The inner flaps 702b, 702f are foldably attached above and below the width surface 701b. In addition, barcodes 704a, 704b, 802 are printed or pasted on the outer flap 702a, the length surface 701a, and the width surface 701b, respectively. By configuring the packing box 700 in this way, the same type of identification information is attached to a plurality of surfaces of the packing box. As a result, the delivery staff can view the assembled packing box 700 from any angle.

[0060] By configuring the packing box 700 in this way, the same type of identification information is attached to a plurality of surfaces of the packing box. As a result, the delivery staff can view the assembled packing box 700 from any angle. Common visual features for one surface (for example, a strip pattern in an oblique direction at one corner of one surface and / or the feature that it is colored) can be found. In addition, when attaching the same type of identification information to multiple surfaces of the packing box, it is preferable that the same type of identification information is attached to at least two or more surfaces

[0061] Also, since barcodes 704a, 704b, and 802 are respectively attached to the outer flap 702a, the length surface 701a, and the width surface 701b of the packing box 700, it is possible to inquire about the product through these barcodes and it becomes possible to inquire about the packing box 700 from multiple aspects.

[0062] The linking process between the product attribute information (as described above, including product attribute information and delivery attribute information, or delivery attribute information) and the identification information is, for example, (A) during the manufacture of the packing box, (B ) during the packing of the product into the packing box, or (C) at the time of shipment of the packing box in which the product is packed. However, the actual linking process examples at each timing are as follows.

[0063] (A) Linking process during the manufacture of the packing box Typically, the linking process is performed on the manufacturing line for manufacturing the packing box, or the linking process is performed immediately after the manufacture of the packing box. In this case, in the management server 11, at the time of manufacturing the packing box it also manages at least the identification information of each packing box. For example, when the packing box is in a plain state and cut out in the shape of 510 as shown in FIG. 5 the management server 11 determines what kind of identification information to attach to this packing box. The data referred to for the determination is typically pre-programmed and used. ​​​​​​And here, before the manufactured packing box is actually assembled, which kinds of products will be packed in the packing box are determined in advance. For example, in the case where this packing box is manufactured to deliver a certain product to a specific delivery destination. Under such circumstances, since the management server 11 already manages the information on which products will be packed in the packing box, the linking process can be performed at the timing of manufacturing the packing box.

[0064] (B) Linking process at the time of packing products into the packing box When packing products into a packing box that has already been manufactured and assigned identification information, the linking process is performed. Typically, it is a process carried out at a store, a logistics center, etc. In the linking process at this timing, the management server 11 already manages both the identification information of the packing box and the attribute information of the product, and illustratively links the two pieces of information during packing by a robot, an automatic hand machine, etc. Specifically, when the management server 11 knows which product is to be packed into which packing box with assigned identification information during packing, the linking process is performed within the management server 11. Also, at the time of packing, when the management server 11 only knows either the identification information or the attribute information of the product, the local computer (not shown) that controls the robot or the automatic hand machine reads the shortage information and sends it to the management server 11. In the management server 11, the identification information and the attribute information of the product are linked.

[0065] (C) Linking process at the time of shipping the packing box with products packed After packing products into a packing box that has already been manufactured and assigned identification information, the linking is performed at the time of shipping. ​​​​​​​​Processing is performed. Typically, it is a process carried out when shipping packaged goods in a store, a logistics center, etc. This is a process implemented at the time of shipping. In the linking process at this timing, the management server 11 already manages both the identification information of the packing box and the attribute information of the product. Furthermore, on the surface of the packing box, information regarding the contents of the packing box (for example, barcodes or two-dimensional codes) is already affixed (however, at this point, the management server 11 does not grasp the attribute information of the product). The link destination of this information regarding the contents of the packing box is an access code to the attribute information of the product managed by the management server 11. And the linking process is carried out by linking the identification information of the packing box and the information regarding the contents affixed to the surface of the packing box at the time of shipping in the management server 11. (D) Others Combinations of the above (A) to (C) are also possible. For example, at the timing of (A) above, the linking process between the product attribute information and the identification information among the product attribute information is performed, and the delivery attribute information can be further linked at the timing of (B) or (C) above. Alternatively, at the timing of (B) above, the linking process between the product attribute information and the identification information among the product attribute information is performed, and the delivery attribute information can be further linked at the timing of (C) above.

[0066] Fig. 8 shows the operation flow in the product delivery support system according to an embodiment of the present invention. Specifically, it shows the operation flow of linking the attribute information of the product (as described above, the product attribute information and the delivery attribute information, and also includes the delivery attribute information) and the identification information. The timing of the linking process in this flow is not limited to this, but for example, at the time of packing the product. It supports the bundling process during packing into the box. Therefore, in the operation flow shown in FIG. 8, the hardware as described above is used. The detailed operation in this flow will be described.

[0067] When the process starts in step S801 of FIG. 8, it proceeds to step S802, where the attribute information of the products scheduled for delivery is extracted. In the management server 11, although both the identification information of the packing box and the information of the attribute information of the products are already managed, the attribute information of the products to be packed now is extracted based on the order information from the customer and so on.

[0068] Next, it proceeds to step S803, and a packing box is selected based on the attribute information of the products extracted in the previous step. In the selection here, the determination in the management server 11 is mainly made from two viewpoints. One is to select a box of an appropriate size that can properly pack the products scheduled for delivery. It is impossible to select a box smaller than the products scheduled for delivery, but the process of selecting a box of an appropriate size that can pack the products as waste-free as possible is also important in some cases. comes. The second is to select a box so that the identification information attached to the selected box overlaps as little as possible depending on the delivery destination of the products. If the identification information completely matches and the dimensions of the box itself are also exactly the same, it becomes difficult for the delivery person to visually and simply make an identification judgment. On the other hand, even if the dimensions of boxes with high non-similarity of identification information are the same, the visual identification judgment becomes easy. In step S803, such a determination for improving delivery support is made.

[0069] In step S804, it is determined whether the box selected in the previous step is found. If it is Yes, proceed to step S805. If it is No, return to step S803. When returning to step S803, an attempt is made to select a packing box from a different perspective than the previous time. For example, it may be to change from the stock area of the packing box currently being considered to another stock area.

[0070] In step S805, since an appropriate packing box for the product to be delivered has been determined, an association (linking) between the product attribute information and the identification code of the packing box is performed.

[0071] In step S806, the result linked in the previous step is recorded and managed in the management server 11.

[0072] Fig. 9 shows the operation flow in the product delivery support system according to an embodiment of the present invention. Specifically, it shows the operation flow of instructing from the management server to the terminal of the delivery staff which product to pick up next from among several products during the process of the delivery person (delivery staff) loading the products to be delivered onto a vehicle or the like and making rounds to each customer's house to perform product delivery. Therefore, as a premise of this operation flow, the delivery person conducts the delivery business while carrying his / her own terminal that can communicate with the management server 11.

[0073] When the process starts in step S901 of Fig. 9, it proceeds to step S902, and information extraction or update of the products being delivered is performed. This means that in the management server 11, information regarding all the products currently being delivered by a certain delivery staff is extracted or updated. At the first time, information regarding all the products is extracted, and when delivering the second and subsequent products, only the information update needs to be performed. ​​​​​​​​​​​ Also, information regarding all the initial products is extracted in the management server 11, and this is transmitted to the terminals of the delivery staff, and subsequent information updates may be performed on the terminals of the staff. In this case, the information updates may be shared with the management server 11 each time.

[0074] In step S903, in the management server 11 (or the terminal of the delivery staff), information regarding the product that the delivery staff will deliver next is extracted. In one embodiment of the present invention, it is the attribute information of the product and the identification information of the packing box associated therewith.

[0075] In step S904, among the information regarding the product to be delivered next, which was extracted in the previous step, the characteristics of the packing box are extracted. In one embodiment of the present invention, this characteristic is extracted from the identification information of the packing box. In the same step, all or part of the visual elements (shape, color, figure, number, character string, symbol) of the identification information are extracted. When all the visual elements are extracted, the possibility of complete duplication with the identification information of other packing boxes being delivered together is low. However, when all the visual elements are extracted, when all those visual elements are presented to the delivery staff at once, it may not be easy to visually distinguish the target packing box from among many packages actually being delivered. This is because even if a packing box with some characteristic visual elements is found, it is also necessary to confirm whether all the other presented visual elements are also included. On the other hand, if it is possible to surely distinguish from other packing boxes with only some of the visual elements without extracting all the visual elements, only the minimum visual elements are extracted from the identification information and presented to the delivery staff. It is rather possible to reduce the burden on the delivery staff by giving a prompt. In other words, even if other visual elements are attached to the actual packing box, it may be preferable if it is guaranteed that there are no other packing boxes with the presented visual elements among the goods currently in transit. Therefore, in one embodiment, when extracting a part of the visual information, it is conceivable to extract in order from the most visible elements (which can be objectively evaluated for ease of discrimination from size, color, etc.). In the following steps, an improved flow considering the above circumstances is implemented. In step S905, it is determined whether the characteristics (identification information) of the packing box extracted in the previous step overlap with the characteristics of other packing boxes (identification information). As already described, there are multiple variations in the embodiments of the present invention, such as when extracting all of the identification information of the packing box and when extracting a part of it. In the same step, for example, when extracting all of the identification information of the packing box, it will highly likely result in "No" and proceed to step S910. On the other hand, if it is "No" in the same step, it will proceed to step S906.

[0076] In step S906, other characteristics (identification information) attached to the packing box are extracted, and it proceeds to step S 907, where it is determined whether unique characteristics of the packing box have emerged. If it is "Yes" in step S907, it proceeds to step S910, but if it is "No", it proceeds to step S908. In step S908, it is determined whether the upper limit of the predetermined number of loop iterations has been reached, or

[0077] In step S907, if it is "Yes", it proceeds to step S910, but if it is "No", it proceeds to step S908.

[0078] In step S908, it is determined whether the upper limit of the predetermined number of loop iterations has been reached, or ​​​​​​​​It is determined whether the features of the packing box have been exhausted. If Yes in step S908, the process proceeds to step S909. If No, the process returns to step S906. Here, the loop is a loop that goes to step S906 when Yes in step S905 and returns to step S906 when No in step S908. Here, the loop is a loop that proceeds to step S906 when it is Yes in step S905 and returns to step S906 when it is No in step S908. Here, the loop is a loop that proceeds to step S906 when Yes in step S905 and returns to step S906 when No in step S908. In one embodiment of the present invention, the number of times of this loop is counted by a counter (not shown), and when a predetermined number of times (for example, 3 times or 5 times, etc.) is reached, it is possible to control to exit step S908. In one embodiment of the present invention, the number of times of this loop is counted by a counter (not shown), and when a predetermined number of times (for example, 3 times or 5 times, etc.) is reached, it is possible to control to exit step S908. In one embodiment of the present invention, the number of times of this loop is counted by a counter (not shown), and when a predetermined number of times (for example, 3 times or 5 times, etc.) is reached, it is possible to control to exit step S908.

[0079] In step S909, determination of other features related to the packing box or confirmation that no features have been found are performed. The determination of the former other features means characterizing the packing box by the dimensions of the packing box when it cannot be characterized by visual elements, or characterizing it by barcodes or two-dimensional codes attached to the packing box. The confirmation of the latter that no features have been found is, for example, confirmation by counting how many other packages having the same visual elements there are. In step S909, determination of other features related to the packing box or confirmation that no features have been found are performed. The determination of the former other features means characterizing the packing box by the dimensions of the packing box when it cannot be characterized by visual elements, or characterizing it by barcodes or two-dimensional codes attached to the packing box. The confirmation of the latter that no features have been found is, for example, confirmation by counting how many other packages having the same visual elements there are. In step S909, determination of other features related to the packing box or confirmation that no features have been found are performed. The determination of the former other features means characterizing the packing box by the dimensions of the packing box when it cannot be characterized by visual elements, or characterizing it by barcodes or two-dimensional codes attached to the packing box. The confirmation of the latter that no features have been found is, for example, confirmation by counting how many other packages having the same visual elements there are. In step S909, determination of other features related to the packing box or confirmation that no features have been found are performed. The determination of the former other features means characterizing the packing box by the dimensions of the packing box when it cannot be characterized by visual elements, or characterizing it by barcodes or two-dimensional codes attached to the packing box. The confirmation of the latter that no features have been found is, for example, confirmation by counting how many other packages having the same visual elements there are. In step S909, determination of other features related to the packing box or confirmation that no features have been found are performed. The determination of the former other features means characterizing the packing box by the dimensions of the packing box when it cannot be characterized by visual elements, or characterizing it by barcodes or two-dimensional codes attached to the packing box. The confirmation of the latter that no features have been found is, for example, confirmation by counting how many other packages having the same visual elements there are.

[0080] In step S910, features such as those based on the visual elements of the packing box are transmitted to the terminal of the delivery staff and displayed on the display of this terminal. If the visual features of the target packing box cannot be obtained because there are one or more other packing boxes having the same visual elements, a display to that effect may be made. In step S910, features such as those based on the visual elements of the packing box are transmitted to the terminal of the delivery staff and displayed on the display of this terminal. If the visual features of the target packing box cannot be obtained because there are one or more other packing boxes having the same visual elements, a display to that effect may be made. In step S910, features such as those based on the visual elements of the packing box are transmitted to the terminal of the delivery staff and displayed on the display of this terminal. If the visual features of the target packing box cannot be obtained because there are one or more other packing boxes having the same visual elements, a display to that effect may be made. In step S910, features such as those based on the visual elements of the packing box are transmitted to the terminal of the delivery staff and displayed on the display of this terminal. If the visual features of the target packing box cannot be obtained because there are one or more other packing boxes having the same visual elements, a display to that effect may be made.

[0081] Then, the process proceeds to step S911, and as this flow, it ends (the delivery operation continues in the same way). Then, the process proceeds to step S911, and as this flow, it ends (the delivery operation continues in the same way).

[0082] In FIG. 10, an information processing apparatus in a product delivery support system according to an embodiment of the present invention An example of information presentation is shown. Specifically, it is a scene where the visual features of the package to be delivered are presented on the terminal carried by the delivery staff from the management server 11 next. It is a scene where the visual features of the package to be delivered are presented.

[0083] In FIG. 10, on the display 1010 of the terminal 1000 of the delivery staff, there are a pop-up 1011, a message 1012 from the management server, and the visual features 1013 of the target package (packaging box) are displayed on the screen. The content is confirmed, and the delivery staff can close the pop-up 1011 by pressing the OK button 1014. It is displayed on the screen.

[0084] After checking the content, the delivery staff can close the pop-up 1011 by pressing the OK button 1014. It can be closed.

[0085] FIGS. 11A to 11C show examples of information presentation by the information processing device in the product delivery support system according to an embodiment of the present invention. Specifically, it is a variation of the presentation when the visual features of the package to be delivered next from the management server 11 are presented on the terminal carried by the delivery staff, and an example of the presentation when the visual elements can be omitted is explained. In particular, the examples shown in FIGS. 11B and 11C are examples of the visual features generated in the loop that goes to Yes in step S905 in FIG. 9 and proceeds to step S906, and returns to step S906 when it becomes No in step S908. It is a variation of the presentation when the visual features of the package to be delivered next are presented, and an example of the presentation when the visual elements can be omitted is explained. It is an example of the visual features generated in the loop that goes to Yes in step S905 in FIG. 9 and proceeds to step S906, and returns to step S906 when it becomes No in step S908. In particular, the examples shown in FIGS. 11B and 11C are examples of the visual features generated in the loop that goes to Yes in step S905 in FIG. 9 and proceeds to step S906, and returns to step S906 when it becomes No in step S908. It proceeds to step S906 and returns to step S906 when it becomes No in step S908. It is an example of the visual features generated in the loop.

[0086] In FIG. 11A, a state where the visual features of the package to be delivered next from the management server 11 are presented on the terminal carried by the delivery staff is shown. The table content corresponds to the pop-up 1011 in FIG. 10. It corresponds to the pop-up 1011 in FIG. 10. It corresponds.

[0087] In FIG. 11A, in the pop-up 1110 on the display of the terminal of the delivery staff, there is a management Message 1111 from the server and the visual features 1112 of the target package (packing box) are displayed.

[0088] The composition of the visual features 1112 is a combination 11123 of strip patterns 11121, 11122, and one or more figures. This is, by way of example, all types of identification information attached to the target packing box. are.

[0089] The delivery staff who has confirmed the content can close the pop-up 1110 by pressing the OK button 1113. is.

[0090] Figure 11B shows another state in which the visual features of the package to be delivered next from the management server 11 are presented on the terminal carried by the delivery staff. The table content corresponds to the pop-up 11 in Figure 11A, but some of the displayed visual features are omitted. is.

[0091] In Figure 11B, in the pop-up 1120 on the display of the delivery staff's terminal, a message 1121 from the management server and the visual features 1122 of the target package (packing box) are displayed.

[0092] The composition of the visual features 1122 is a combination 11222 of a strip pattern 11221 and one or more figures. This is, by way of example, part of all types of identification information attached to the target packing box. is. Specifically, the display corresponding to the pattern 11122 in Figure 11A is omitted. is. In one embodiment of the present invention, in this way, when there is no other overlapping packing box even if part of the identification information attached to the packing box is omitted, the identification information can be omitted within a range that does not cause confusion. is. As a result, the delivery staff can search for the target packaging box based on simple identification information without making mistakes, and can improve the product delivery support system and the like.

[0093] The delivery staff who has confirmed the content can close the pop-up 1120 by pressing the OK button 1123.

[0094] FIG. 11C shows another state in which the visual features of the package to be delivered next from the management server 11 are presented on the terminal carried by the delivery staff. The table content corresponds to the pop-up 1110 in FIG. 11A and the pop-up 1120 in FIG. 11B, but the displayed visual features are further omitted.

[0095] In FIG. 11C, in the pop-up 1130 on the display of the delivery staff's terminal, a message 1131 from the management server and the visual features 1132 of the target package (packaging box) are displayed.

[0096] The configuration of the visual features 1132 is a strip pattern 11321. This is, by way of example, part of all types of identification information attached to the target packaging box. Specifically, the display corresponding to the pattern 1112 2 and the combination 11123 of one or more figures in FIG. 11A is omitted. In one embodiment of the present invention, in this way, when there is no other overlapping packaging box even if part of the identification information attached to the packaging box is omitted, the identification information can be omitted within a range that does not cause confusion. As a result, the delivery staff can search for the target packaging box based on simple identification information without making mistakes, and can improve the product delivery support system and the like.

[0097] ​​​​​​ The delivery staff who has confirmed the content can close the pop-up 1130 by pressing the OK button 1133.

[0098] FIG. 12 shows an information presentation example of an information processing apparatus in a product delivery support system according to an embodiment of the present invention. Specifically, in step S909 of FIG. 9, it is an information presentation example (step S910) to the terminal of the delivery staff when it is confirmed that the visual characteristics of the packing box cannot be presented.

[0099] In FIG. 12, on the display 1210 of the terminal 1200 of the delivery staff, a pop-up 1211 and a message 1212 from the management server are displayed. Further, information 1213 regarding the size standard, dimensions, and ground color of the packing box is displayed. Displaying the specifications of the packing box in such detail is because there is one or more packing boxes having the same visual characteristics.

[0100] In the pop-up 1211, the visual characteristics 1214 of the packing box are also displayed. However, in this exemplary embodiment, since there are two packing boxes having the same visual characteristics, a message 1215 prompting attention to avoid confusion is displayed.

[0101] The delivery staff who has confirmed the content can close the pop-up 1211 by pressing the OK button 1216.

[0102] As described above, based on specific examples, the embodiments of a product delivery support system and the like according to an embodiment of the present invention have been described. However, as embodiments of the present invention, methods or the like for implementing the system or apparatus ​​​​​​​​​​In addition to the program, it can also be implemented in the form of a storage medium on which the program is recorded (for example, an optical disk, magneto-optical disk, CD-ROM, CD-R, CD-RW, magnetic tape, hard disk, memory card), etc.

[0103] Also, as an implementation form of the program, it is not limited to application programs such as object code compiled by a compiler and program code executed by an interpreter. It can also be in the form of a program module incorporated into an operating system. It can also be in other forms such as a library.

[0104] Furthermore, not all processes of the program necessarily have to be executed only on the CPU on the control board. Depending on the need, a part or all of the program can be executed by another processing unit (such as a DSP) implemented on an expansion board or expansion unit added to the board. It can also be configured in this way.

[0105] All of the constituent elements described in this specification (including the claims, abstract, and drawings) and / or all of the steps of all the methods or processes disclosed can be combined in any combination, except for combinations where these features are mutually exclusive.

[0106] Also, each of the features described in this specification (including the claims, abstract, and drawings) can be replaced by an alternative feature that serves the same purpose, an equivalent purpose, or a similar purpose unless explicitly negated. Therefore, unless explicitly negated, each of the disclosed features is only an example of a comprehensive series of identical or equivalent features.

[0107] Furthermore, the present invention is not limited to any specific configuration of the above-described embodiments. The present invention can be extended to all novel features or combinations thereof described in this specification (including the claims, abstract, and drawings), or all novel methods or processing steps described, or combinations thereof.

Explanation of Reference Numerals

[0108] 10 Product delivery support system 11 Management server 12a~12c Tablet terminals 13 Mobile phone 14 PC 15a, 15b Smartphones 19a~19c Packing boxes

Claims

1. A packaging box with at least one or more pieces of identification information is adopted, and there are a management server for managing the delivery of the goods packed in the packaging box to the customer's home and a terminal of the staff for delivering the goods, which is a goods delivery support system, wherein, the identification information is composed of including at least one visual element having at least one of shape, color, figure, number, character string, and symbol, and moreover, is applied to at least a plurality of surfaces of the packaging box, the management server pre-register associates at least a part of the identification information with the attribute information of the goods, when the staff delivers the goods, in order to visually support the identification of the goods by the staff, controls to display at least a part of the information of the identification information associated with the attribute information of the goods on the terminal of the staff and a system characterized by this.

2. The system according to claim 1, wherein the identification information is a combination of a two-dimensional code or a barcode and the visual element.

3. The system according to claim 1, wherein the identification information further includes at least one of the size standard, dimensions, shape, and color of the packaging box.

4. The system according to claim 1, wherein the attribute information of the goods includes at least one of the delivery destination area, delivery destination address, and recipient information of the goods.

5. The association process of at least a part of the identification information by the management server and the attribute information of the goods is executed at any one of the following timings: (1) during the manufacture of the packaging box, (2) during the packing of the goods into the packaging box, (3) during the shipment of the packaging box packed with the goods, and the system according to any one of claims 1 to 4.

6. A program executed on a goods delivery support system having a management server for managing the delivery of the goods packed in a packaging box with at least one or more pieces of identification information to the customer's home and a terminal of the staff for delivering the goods, wherein the identification information is composed of including at least one visual element having at least one of shape, color, figure, number, character string, and symbol, and is applied to at least a plurality of surfaces of the packaging box, the management server is caused to perform a step of pre-registering and associating at least a part of the identification information with the attribute information of the goods, when the staff delivers the goods, in order to visually support the identification of the goods by the staff, and the program is characterized by this.

7. The program according to claim 6, wherein the identification information is a combination of a two-dimensional code or a barcode and the visual element.

8. The program according to claim 6, wherein the identification information further includes at least one of the size standard, dimensions, shape, and color of the packaging box.

9. The program according to claim 6, wherein the attribute information of the goods includes at least one of the delivery destination area, delivery destination address, and recipient information of the goods.

10. The association process of at least a part of the identification information by the management server and the attribute information of the goods is executed at any one of the following timings: (1) during the manufacture of the packaging box, (2) during the packing of the goods into the packaging box, (3) during the shipment of the packaging box packed with the goods, and the program according to any one of claims 6 to 9.

11. A method for supporting the delivery of goods, including the following steps: providing a packaging box with at least one or more pieces of identification information, wherein the identification information is composed of including at least one visual element having at least one of shape, color, figure, number, character string, and symbol, and is applied to at least a plurality of surfaces of the packaging box; pre-registering and associating at least a part of the identification information with the attribute information of the goods; when delivering the goods, visually supporting the identification of the goods by the staff by displaying at least a part of the information of the identification information associated with the attribute information of the goods on the terminal of the staff.

12. The method according to claim 11, wherein the identification information is a combination of a two-dimensional code or a barcode and the visual element.

13. The method according to claim 11, wherein the identification information further includes at least one of the size standard, dimensions, shape, and color of the packaging box.

14. The method according to claim 11, wherein the attribute information of the goods includes at least one of the delivery destination area, delivery destination address, and recipient information of the goods.

15. The step of pre-registering and associating at least a part of the identification information with the attribute information of the goods is executed at any one of the following timings: (1) during the manufacture of the packaging box, (2) during the packing of the goods into the packaging box, (3) during the shipment of the packaging box packed with the goods, and the method according to any one of claims 11 to 14.

16. A computer-readable storage medium storing a program for supporting the delivery of goods, the program including the following steps: providing a packaging box with at least one or more pieces of identification information, wherein the identification information is composed of including at least one visual element having at least one of shape, color, figure, number, character string, and symbol, and is applied to at least a plurality of surfaces of the packaging box; pre-registering and associating at least a part of the identification information with the attribute information of the goods; when delivering the goods, visually supporting the identification of the goods by the staff by displaying at least a part of the information of the identification information associated with the attribute information of the goods on the terminal of the staff.

17. The computer-readable storage medium according to claim 16, wherein the identification information is a combination of a two-dimensional code or a barcode and the visual element.

18. The computer-readable storage medium according to claim 16, wherein the identification information further includes at least one of the size standard, dimensions, shape, and color of the packaging box.

19. The computer-readable storage medium according to claim 16, wherein the attribute information of the goods includes at least one of the delivery destination area, delivery destination address, and recipient information of the goods.

20. The step of pre-registering and associating at least a part of the identification information with the attribute information of the goods is executed at any one of the following timings: (1) during the manufacture of the packaging box, (2) during the packing of the goods into the packaging box, (3) during the shipment of the packaging box packed with the goods, and the computer-readable storage medium according to any one of claims 16 to 19. To visually support, at least a part of the identification information associated with the attribute information of the product is controlled to be displayed on the staff's terminal, and A program characterized by executing.

7. The program according to claim 6, wherein the identification information is a combination of a two-dimensional code or a barcode and the visual element.

8. The program according to claim 6, wherein the identification information includes at least one of the size standard, dimensions, shape, and color of the packaging box.

9. The program according to claim 6, wherein the attribute information of the product includes at least one of the delivery destination area, delivery destination address, and recipient information of the product.

10. The association process between at least a part of the identification information by the management server and the attribute information of the product is (1) During the manufacture of the packaging box, (2) When the product is packed in the packaging box, (3) When the packaged box containing the product is shipped, The program according to any one of claims 6 to 9, which is executed at any timing among them. 【END】 ​ ​ ​ ​ ​

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