Self-service machine
By introducing lifting devices into the self-service machine and adjusting the height of the human-computer interface, the problem that the existing self-service machine cannot meet the needs of users of different heights is solved, and the operation experience and security are improved.
Patent Information
- Application Number
- CN202010005501.4
- Authority / Receiving Office
- CN · China
- Patent Type
- Patents(China)
- Current Assignee / Owner
- Filing Date
- 2020-01-03
- Publication Date
- 2025-03-18
- Estimated Expiration
- 2040-01-03
AI Technical Summary
The human-computer interface of the existing self-service machine is fixed in one position and cannot meet the needs of users of different heights, resulting in users operating under conditions that do not meet the ergonomic conditions, which is prone to incorrect operations and bad experiences.
A self-service machine is designed, including a casing, a human-machine interface device and a lifting device. The lifting device consists of a motor, a screw and a connecting part. It is connected to the human-machine interface device through slotting to realize the height adjustment of the human-machine interface device.
By adjusting the height of the human-computer interface, it can meet the needs of users of different heights, improve the operating experience, shorten the operating time, and improve the overall appearance and use safety through hidden lifting structures.
Smart Images

Figure CN113077594B_ABST
Abstract
Description
Technical Field
[0001] The invention relates to a self-service machine, in particular to a self-service machine capable of automatically adjusting the height position of a human-machine interface. Background Art
[0002] With the popularization of technology and electronic payment, more and more self-service machines are appearing on the market, such as self-service ordering machines, self-service ticket machines or self-service payment machines, to shorten the waiting time of queuers.
[0003] However, the human-machine interfaces (e.g., screens) of self-service machines currently on the market are mostly in fixed positions, which cannot meet the needs of service recipients in all situations (e.g., seated customers or children of insufficient height). As a result, these service recipients can only operate the self-service machines in an ergonomically unsuitable manner, which inevitably leads to incorrect operations, resulting in a poor user experience and may also prolong the service recipients' operation time. Summary of the invention
[0004] In order to solve the above problems and overcome the shortcomings of the prior art, the purpose of the present invention is to provide a self-service machine, including a housing, a human-machine interface device and a lifting device. The housing has a shell and a slot. The shell contains an internal space. The slot is located on the shell and connected to the internal space. The human-machine interface device is located outside the internal space and covers the above slot. The lifting device is located in the internal space and is fixed to the human-machine interface device through the slot to drive and adjust the height position of the human-machine interface device relative to the housing.
[0005] According to one or more embodiments of the present invention, the lifting device includes a motor, a screw and a connecting portion. The motor is located in the internal space, and the motor has a rotating shaft. The screw is sleeved on the rotating shaft, and the outer surface of the screw has a thread. The connecting portion includes a structural body and an extension rib. The structural body has a screw hole. The screw hole is inserted into the screw hole, and the inner surface of the screw hole has an internal thread, and the internal thread and the external thread are screwed together. The extension rib is fixed to the structural body, and passes through the slot to fix the human-machine interface device.
[0006] According to one or more embodiments of the present invention, the long axis direction of the screw is parallel to the long axis direction of the slot.
[0007] According to one or more embodiments of the present invention, a human-machine interface device comprises a device body and a touch screen. The touch screen is located on a side of the device body opposite to the groove.
[0008] According to one or more embodiments of the present invention, the human-machine interface device further comprises a recessed space formed on a side of the device body facing away from the touch screen and receiving the slot of the shell and a part of the shell.
[0009] According to one or more embodiments of the present invention, the shell of the housing further has a front surface and two adjacent surfaces. The front surface of the shell is located between the two adjacent surfaces and is adjacent to the two adjacent surfaces respectively. The front surface of the shell and the two adjacent surfaces are respectively located in the recessed space.
[0010] According to one or more embodiments of the present invention, the housing further comprises a linear groove. The linear groove is formed on a front side of the housing, and the slot of the housing is located in the linear groove. The human-machine interface device is located in the linear groove in a liftable manner.
[0011] According to one or more embodiments of the present invention, the width of the linear groove is equal to the width of the human-machine interface device.
[0012] According to one or more embodiments of the present invention, the self-service machine further comprises a photographing device, which is located on one of the housing and the human-machine interface device.
[0013] According to one or more embodiments of the present invention, the housing includes one of a hanging portion and a supporting foot.
[0014] Thus, through the structure described in the above embodiment, due to the differences in customer height and vehicle height, the height position of the human-machine interface device relative to the housing can be adjusted to meet the usage requirements of users of different heights and improve the operating experience. BRIEF DESCRIPTION OF THE DRAWINGS
[0015] Figure 1 is a front view of a self-service machine according to an embodiment of the present invention;
[0016] Figure 2 for Figure 1 A cross-sectional schematic diagram of
[0017] Figure 3 for Figure 1 Operation diagram of the use;
[0018] Figure 4A is a schematic diagram of the appearance of a self-service machine according to an embodiment of the present invention;
[0019] Figure 4B for Figure 4A A top view schematic diagram of a self-service machine;
[0020] Figure 5 FIG. 4 is a schematic diagram of the appearance of a self-service machine according to an embodiment of the present invention.
[0021]
Explanation of symbols
[0022] Self-service machine: 10, 11, 12
[0023] - Chassis: 100
[0024] Housing: 110
[0025] Side wall: 111
[0026] Front: 111A
[0027] Adjacent surface: 111B
[0028] Inner bottom surface: 112
[0029] Inner top surface: 113
[0030] Internal space: 120
[0031] Slotting: 130
[0032] Linear groove: 140
[0033] Support feet: 150
[0034] Hanging part: 160
[0035] Human-machine interface devices: 200
[0036] Device body: 210
[0037] Side: 211
[0038] Recessed space: 220
[0039] Display screen: 230
[0040] Lifting device: 300
[0041] Motor: 310
[0042] Host: 311
[0043] Rotation axis: 312
[0044] Screw: 320
[0045] External thread: 321
[0046] Connection: 330
[0047] Main structure: 331
[0048] Screw hole: 332
[0049] Extension Ribs: 333
[0050] Photographic installation: 400
[0051] Vertical axis: V
[0052] Long axis direction: L
[0053] Width: W DETAILED DESCRIPTION
[0054] The following disclosure provides many different embodiments, or examples, to implement different features of the provided objects. The specific examples of components and arrangements described below are intended to simplify the disclosure. These are of course only examples and are not intended to be limiting. For example, the size of the components is not limited by the disclosed ranges or values, but may depend on the process conditions and / or desired characteristics of the components.
[0055] Unless otherwise clearly indicated in the context, singular words used herein include plural referents. By referring to a specific reference such as "an embodiment", a specific feature, structure, or characteristic is indicated in at least one of the embodiments of the present disclosure, so that the phrase "in an embodiment" in various places does not necessarily refer to the same embodiment when it appears by a specific reference. Furthermore, in one or more embodiments, these specific features, structures, or characteristics can be combined with each other as appropriate.
[0056] Figure 1 FIG. 1 is a front view of a self-service machine 10 according to an embodiment of the present invention. Figure 2 for Figure 1 Schematic cross-sectional view of . Figure 3 for Figure 1 Operation diagram of the use. Figure 1 and Figure 2 As shown, in this embodiment, the self-service machine 10 includes a housing 100, a human-machine interface device 200 and a lifting device 300. The housing 100 has a shell 110 and at least one slot 130. The shell 110 contains an internal space 120 ( Figure 2 ). The slot 130 is located on the shell 110 and is connected to the internal space 120. In the present embodiment, the shell 110 includes a plurality of side walls 111, which surround the internal space 120, and there are two linear slots 130, which are formed parallel to each other on one side wall 111 (hereinafter referred to as the front side 111A) of the shell 110. The human-machine interface device 200 is located outside the internal space 120 and covers the slot 130 and the front side 111A having the slot 130. A portion of the lifting device 300 is located in the internal space 120 of the casing 100, and another portion extends out of the casing 100 through the slot 130 and is fixed to the human-machine interface device 200, so as to drive the human-machine interface device 200 to be lifted and lowered, and adjust the height position of the human-machine interface device 200 relative to the casing 100 ( Figure 3 ).
[0057] In this way, since the height position of the human-machine interface device 200 relative to the housing 100 can be adjusted, the self-service machine 10 of this embodiment can meet the needs of more types of service objects, such as customers in wheelchairs, customers in cars, or children of insufficient height, thereby improving the operating experience and shortening the operation time.
[0058] In addition, since the length of the slot 130 is smaller than the length of the human-machine interface device 200, the slot 130 can still be hidden behind the human-machine interface device 200 regardless of whether the human-machine interface device 200 is raised or lowered to the extreme, so that the lifting device 300 can be completely hidden in the housing 100 to form a hidden lifting structure, thereby enhancing the overall appearance of the self-service machine 10 and the safety of use.
[0059] like Figure 1 and Figure 2 As shown, more specifically, the lifting device 300 includes a motor 310, a screw rod 320 and a connecting portion 330. The motor 310 is located in the internal space 120. The motor 310 includes a main unit 311 and a rotating shaft 312. The main unit 311 is connected to the rotating shaft 312 to drive the rotating shaft 312 to rotate. For example, the main unit 311 is a motor device (such as a servo motor or a stepping motor, etc.). The screw rod 320 is sleeved on the rotating shaft 312, and the outer surface of the screw rod 320 has a thread. The connecting portion 330 includes a structural body 331 and an extending rib 333. The structural body 331 has a screw hole 332. The screw hole 332 is inserted into the screw rod 320, and the inner surface of the screw hole 332 has an internal thread (not shown in the figure), and the internal thread and the external thread 321 are screwed together, so that the structural body 331 can be lifted and lowered on the screw rod 320. The extension rib 333 is fixed to the structural body 331 and passes through the slot 130 to be fixed to the human-machine interface device 200 .
[0060] Thus, when the rotating shaft 312 of the host 311 rotates the screw rod 320 , the connecting portion 330 can be relatively raised or lowered along a vertical axis V on the screw rod 320 . Therefore, the connecting portion 330 can drive the human-machine interface device 200 to rise or fall along the slot 130 .
[0061] It should be understood that the long axis direction L of the screw rod 320 , the long axis direction L of the slot 130 , and the vertical axis V are parallel to each other, and the vertical axis V is parallel to the gravity line (ie, the plumb line).
[0062] More specifically, the motor 310 is located below the internal space 120, for example, the motor 310 is fixed to the inner bottom surface 112 of the housing 110, that is, compared with the position of the slot 130 in the housing 110, the motor 310 is located at a lower position of the housing 110. However, the present invention is not limited thereto, and in other embodiments, the motor 310 may also be located at a higher position than the slot 130, for example, the motor 310 is fixed to the inner top surface 113 of the housing 110.
[0063] In addition, the orthographic projection of the screw 320 onto the front surface 111A at least partially overlaps with the orthographic projection of the human-machine interface device 200 onto the front surface 111A ( Figure 1 ). However, the present invention is not limited thereto, and in other embodiments, the configurations of the screw rod and the human-machine interface device are not limited to being staggered with each other.
[0064] However, the present invention is not limited thereto, and in other embodiments, the motor may also be a servo electric cylinder, a linear accelerator or other drivers; or, the lifting device may also be a combination of a stepper motor and a belt, etc.
[0065] In this embodiment, the human-machine interface device 200 includes a device body 210 and a display screen 230. The extension rib 333 of the lifting device 300 passes through the slot 130 and is fixed to the device body 210. The display screen 230 is respectively located on a side of the device body 210 opposite to the slot 130. The display screen 230 is, for example, a touch screen or other similar devices.
[0066] However, the present invention is not limited thereto. In other embodiments, the human-machine interface device 200 may not have a display screen but only a transaction operation area, such as a coin / banknote slot, an RFID sensing point or a button or other known structures.
[0067] Furthermore, the self-service machine 10 further includes a photographing device 400. The photographing device 400 is located on the housing 100. In this way, the photographing device 400 can capture images of the user's entire body, so as to subsequently determine the lifting range of the human-machine interface device 200. However, the present invention is not limited thereto. In other embodiments, as long as the photographing device 400 can obtain a full-body image or a partial image of the user, the photographing device is not limited to being located at the human-machine interface device of the self-service machine or at other locations.
[0068] In addition, in the above embodiment, the housing 100 of the self-service machine 10 further includes a support leg 150 (such as a bracket or a tripod). The support leg 150 of the housing 100 is used to be placed on the ground. However, the present invention is not limited to the housing 100 being placed on the ground or hung on the wall.
[0069] It should be understood that the self-service machine 10 is not limited to a self-service ordering machine, a self-service ticket machine, a self-service payment machine or a self-service cash register. Therefore, in this embodiment, the human-machine interface device 200 can be configured with a structure of corresponding specifications based on the above-mentioned types of self-service machines 10.
[0070] Figure 4A FIG. 1 is a schematic diagram of the appearance of a self-service machine 11 according to an embodiment of the present invention. Figure 4B for Figure 4A A schematic top view of a self-service machine 11. Figure 4A and Figure 4BAs shown, the self-service machine 11 of this embodiment is substantially the same as the self-service machine 10 described above, and the difference is that the device body 210 of the human-machine interface device 200 is U-shaped, so that a concave space 220 is formed on the side of the device body 210 of the human-machine interface device 200 facing away from the display screen 230. The concave space 220 receives the slot 130 of the shell 110 and a part of the shell 110. More specifically, three mutually adjacent side wall surfaces of the shell 110 of the self-service machine 11 are the front surface 111A and its two adjacent surfaces 111B, and the front surface 111A is located between the two adjacent surfaces 111B and is adjacent to the two adjacent surfaces 111B respectively.
[0071] Thus, when the human-machine interface device 200 is attached to the housing 110 , the front surface 111A and the two adjacent surfaces 111B of the housing 110 are respectively located in the recessed space 220 , so that the human-machine interface device 200 can be raised and lowered on the front surface 111A and the adjacent surfaces 111B of the housing 110 at the same time.
[0072] Figure 5 FIG. 1 is a schematic diagram of the appearance of a self-service machine 12 according to an embodiment of the present invention. Figure 5 As shown, the self-service machine 12 of this embodiment is different from the above Figure 1 The human-machine interface device 200 is substantially the same as the self-service machine 10 of the embodiment of the present invention, except that the front surface 111A of the housing 100 further includes a linear groove 140. The slot 130 of the housing 100 is located in the linear groove 140. The human-machine interface device 200 is located in the linear groove 140 so as to be able to be raised and lowered. More specifically, three adjacent side surfaces 211 of the device body 210 of the human-machine interface device 200 are respectively located in the linear groove 140. In this way, when the human-machine interface device 200 is attached to the housing 100, the human-machine interface device 200 can be raised and lowered in the linear groove 140.
[0073] In addition, in the self-service machine 12, the width W of the linear groove 140 is equal to the width W of the human-machine interface device 200. Thus, the human-machine interface device 200 is just embedded in the linear groove 140 to form an integral body with the housing 100 of the self-service machine 12 to achieve a beautiful appearance.
[0074] Furthermore, if the self-service machine 12 is designed to be hung on a wall, the housing 100 further includes a hanging portion 160. Through the hanging portion 160, the housing 100 of the self-service machine 12 can be fixed on the wall to leave space below to the ground.
[0075] Although the present invention has been disclosed as above in the form of implementation modes, it is not intended to limit the present invention. Anyone familiar with the technology can make various changes and modifications without departing from the spirit and scope of the present invention. Therefore, the protection scope of the present invention shall be based on the scope defined by the attached claims.
[0076] The above description is only a preferred embodiment of the present invention and is not intended to limit the present invention. Any modifications, equivalent substitutions, improvements, etc. made within the spirit and principles of the present invention should be included in the scope of protection of the present invention.
Claims
1. A self-service machine, characterized in that: Include: A housing having a shell and a slot, wherein the shell includes an internal space, and the slot is located on the shell and connected to the internal space; A human-machine interface device, located outside the internal space and covering the slot, the human-machine interface device comprising a device body and a touch screen, the touch screen being located on a side of the device body opposite to the slot; and A lifting device is located in the internal space and fixedly connected to the human-machine interface device via the slot to drive and adjust the height position of the human-machine interface device relative to the housing. The lifting device includes a motor, a screw and a connecting portion. The motor is located in the internal space and has a rotating shaft. The screw is sleeved on the rotating shaft and has an external thread. The connecting portion includes a structural body and an extending rib. The structural body has a screw hole, and the screw hole is inserted by the screw. The screw hole has an internal thread which is screwed with the external thread. The extension rib is fixedly connected to the structural body and passes through the slot to be fixedly connected to the human-machine interface device.
2. The self-service machine according to claim 1, characterized in that: A long axis direction of the screw is parallel to a long axis direction of the slot.
3. The self-service machine according to claim 1, characterized in that: The human-machine interface device further comprises a recessed space, which is formed on a side of the device body facing away from the touch screen and receives the slot of the shell and a part of the shell.
4. The self-service machine according to claim 3, characterized in that: The shell of the casing further has a front surface and two adjacent surfaces. The front surface of the shell is located between the two adjacent surfaces and is adjacent to the two adjacent surfaces respectively. The front surface and the two adjacent surfaces of the shell are respectively located in the recessed space.
5. The self-service machine according to claim 1, characterized in that: The case also contains: A linear groove is formed on a front side of the shell, and the slot of the shell is located in the linear groove, wherein the human-machine interface device can be lifted and lowered in the linear groove.
6. The self-service machine according to claim 5, characterized in that: The width of the linear groove is equal to the width of the human-machine interface device.
7. The self-service machine according to claim 1, characterized in that: Also includes: A photographing device is located on one of the housing and the human-machine interface device.
8. The self-service machine according to claim 1, characterized in that: The housing includes one of a hanging portion and a supporting foot.
Citation Information
Patent Citations
Automatic card taking and reading system for highways
CN109215149A
Self-service machine
CN210743102U