Enterprise Intelligent Conference Communication Platform
By designing historical data acquisition, VIP situation judgment, VIP level setting and appointment parameter analysis modules in the enterprise intelligent conference communication platform, the problems of unreasonable resource utilization of traditional platforms and unindividualized VIP customer service are solved, and the optimization of the conference appointment process and efficient utilization of resources are achieved.
Patent Information
- Application Number
- CN202311752387.1
- Authority / Receiving Office
- CN · China
- Patent Type
- Patents(China)
- Current Assignee / Owner
- Filing Date
- 2023-12-19
- Publication Date
- 2025-03-18
- Estimated Expiration
- 2043-12-19
AI Technical Summary
Traditional enterprise intelligent conference communication platforms lack appointment functions, historical data analysis capabilities and conference resource optimization capabilities, resulting in unreasonable utilization of conference room resources, unindividualized VIP customer service and inefficient meetings.
An enterprise intelligent conference communication platform is designed, including historical data acquisition module, VIP situation judgment module, VIP level setting module, delayed time setting module, appointment parameter acquisition module and appointment parameter analysis module. Through the combination of these modules, the optimization of the conference reservation process, personalized management of VIP customers and effective utilization of conference resources is achieved.
Through historical data analysis, optimize the meeting appointment process, improve the efficiency of conference room utilization, reduce the number of meeting postponements, provide personalized services, enhance the satisfaction and loyalty of VIP customers, and improve resource allocation and decision-making efficiency.
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Figure CN118172032B_ABST
Abstract
Description
Technical Field
[0001] The present invention relates to the technical field of communication platforms, and in particular to an enterprise intelligent conference communication platform. Background Art
[0002] In recent years, with the rapid development of information technology, the market demand for enterprise intelligent conference communication platforms has continued to increase. Enterprises around the world increasingly need communication tools that can support remote work and cross-regional collaboration to improve work efficiency and reduce communication costs. Therefore, enterprise intelligent conference communication platforms came into being.
[0003] Meeting appointment management in traditional technology usually requires manual operation, which is prone to errors and takes a lot of time. The lack of appointment function means that participants can join the meeting at any time, which may make it difficult to schedule and organize the meeting time. Obviously, this communication platform has at least the following problems: 1. The lack of appointment function in traditional technology will make it impossible for enterprises to evaluate and plan the resource utilization of the conference room, and unable to reasonably allocate and utilize resources. It may cause the equipment and services of the conference room to be unable to be prepared in advance, and it is impossible to ensure the smooth progress of the meeting and the service quality. At the same time, it may cause conflicts in meeting time, making it impossible to arrange meetings in a unified manner, affecting employees' daily work arrangements and meeting efficiency.
[0004] 2. Traditional technology lacks comprehensive analysis and evaluation of historical data, making it difficult to accurately determine the VIP status of the person making the reservation, resulting in low accuracy in conference reservations. It may not be possible to provide personalized services and management based on the historical data and VIP status of the person making the reservation, and it is impossible to meet the special needs of VIP customers. It is impossible to conduct effective VIP customer management, lacks level settings for VIP customers and corresponding service discounts, and it is difficult to provide personalized and accurate services.
[0005] 3. Traditional technologies lack analysis and optimization of conference usage evaluation coefficients and are unable to adjust resource allocation in real time. This may result in low utilization of conference resources, resulting in waste of resources and low efficiency. Summary of the invention
[0006] In view of the above-mentioned technical deficiencies, the purpose of the present invention is to provide an enterprise intelligent conference communication platform.
[0007] In order to solve the above technical problems, the present invention adopts the following technical solutions: The present invention provides an enterprise intelligent conference communication platform, including:
[0008] The historical data acquisition module is used to obtain the historical data corresponding to each appointment person in the target communication platform. The historical data includes the number of appointments, the number of meeting postponements and the appointment duration corresponding to each meeting.
[0009] The VIP situation judgment module is used to analyze the historical data corresponding to each appointment personnel in the target communication platform according to the historical data corresponding to each appointment personnel in the target communication platform, obtain the historical appointment evaluation coefficient corresponding to each appointment personnel in the target communication platform, and then judge whether each appointment personnel in the target communication platform meets the VIP standards, and record each appointment personnel in the target communication platform who is judged to meet the VIP standards as a VIP customer.
[0010] The VIP level setting module is used to analyze the VIP level corresponding to each VIP customer based on the historical reservation evaluation coefficient corresponding to each VIP customer, and to classify each VIP customer according to the corresponding VIP level.
[0011] The delay time setting module is used to analyze the delay time of each VIP customer's meeting according to the VIP level of each VIP customer, and set the delay time of each VIP customer according to the corresponding meeting delay time.
[0012] The reservation parameter acquisition module is used to obtain the reservation parameters corresponding to each time period in each historical cycle in the target communication platform. The reservation parameters include VIP customer reservation rate and conference room utilization rate.
[0013] The reservation parameter analysis module is used to analyze the conference usage evaluation coefficient corresponding to each time period in the target communication platform according to the reservation parameters corresponding to each time period in each historical cycle in the target communication platform, and analyze the number of VIP reserved meeting rooms corresponding to each time period in the target communication platform.
[0014] The display terminal is used to display the VIP level corresponding to each VIP customer and the length of time the meeting can be delayed.
[0015] Preferably, the historical data corresponding to each appointment person in the target communication platform is analyzed, and the specific analysis process is as follows: the number of appointments corresponding to each appointment person in the target communication platform, the number of meeting postponements and the appointment duration corresponding to each meeting are recorded as q i 、w i and Among them, i represents the number corresponding to each appointment person, i=1,2...n, g represents the number corresponding to each meeting, g=1,2...u, n is any integer greater than 2, u is any integer greater than 2, substitute into the calculation formula The historical reservation evaluation coefficient α corresponding to each reservation person in the target communication platform is obtained i, where q′, w′, and e′ are the standard number of appointments, the standard number of meeting postponements, and the standard appointment duration corresponding to the set appointment personnel, respectively; υ1, υ2, and υ3 are the weight factors corresponding to the number of appointments for the set appointment personnel, the weight factors corresponding to the number of meeting postponements for the appointment personnel, and the weight factors corresponding to the appointment duration for the meeting, respectively.
[0016] Preferably, the determination of whether each appointment person in the target communication platform meets the VIP standard is carried out as follows: the historical appointment evaluation coefficient corresponding to each appointment person in the target communication platform is compared with the historical appointment evaluation coefficient corresponding to the set standard appointment person; if the historical appointment evaluation coefficient corresponding to a certain appointment person in the target communication platform is less than the historical appointment evaluation coefficient corresponding to the set standard appointment person, then it is determined that the appointment person in the target communication platform does not meet the VIP standard; if the historical appointment evaluation coefficient corresponding to a certain appointment person in the target communication platform is greater than or equal to the historical appointment evaluation coefficient corresponding to the set standard appointment person, then it is determined that the appointment person in the target communication platform meets the VIP standard. In this way, it is determined whether each appointment person in the target communication platform meets the VIP standard.
[0017] Preferably, the VIP level corresponding to each VIP customer is analyzed, and the specific analysis process is as follows: the historical reservation evaluation coefficient corresponding to each VIP customer is compared with the historical reservation evaluation coefficient corresponding to each VIP level in the database. If the historical reservation evaluation coefficient corresponding to a VIP customer is the same as the historical reservation evaluation coefficient corresponding to a VIP level in the database, the VIP level corresponding to the historical reservation evaluation coefficient in the database is used as the VIP level corresponding to the VIP customer, and the VIP level corresponding to each VIP customer is analyzed in this way.
[0018] Preferably, the analysis of the delay time of the meeting corresponding to each VIP customer is carried out as follows: the VIP level corresponding to each VIP customer is compared with the VIP level corresponding to each delay time of the meeting in the database. If the VIP level corresponding to a certain VIP customer is the same as the VIP level corresponding to a certain delay time of the meeting in the database, the delay time of the meeting corresponding to the VIP level in the database is used as the delay time of the meeting corresponding to the VIP customer. In this way, the delay time of the meeting corresponding to each VIP customer is analyzed.
[0019] Preferably, the reservation parameters corresponding to each time period in each historical cycle in the target communication platform are obtained, and the specific acquisition process is as follows: A1. Through the data interface of the target communication platform, the number of successful VIP customer reservations, the total number of VIP customer reservations, the total reservation duration and the total available duration corresponding to each time period in each historical cycle in the target communication platform are obtained.
[0020] A2. Calculate the ratio of the number of successful VIP customer reservations corresponding to each time period in each historical cycle in the target communication platform to the total number of VIP customer reservations, and then obtain the VIP customer reservation rate corresponding to each time period in each historical cycle in the target communication platform.
[0021] A3. Calculate the ratio of the total reservation duration and the total available duration corresponding to each time period in each historical cycle in the target communication platform, and then obtain the conference room utilization rate corresponding to each time period in each historical cycle in the target communication platform.
[0022] Preferably, the analysis obtains the conference usage evaluation coefficient corresponding to each time period in the target communication platform. The specific analysis process is as follows: the reservation parameters corresponding to each time period in each historical period in the target communication platform, the reservation parameters including the VIP customer reservation rate and the conference room utilization rate are recorded as and Among them, y represents the number corresponding to each historical period, y=1,2...m, h represents the number corresponding to each time period, h=1,2...v, m is any integer greater than 2, v is any integer greater than 2, substitute into the calculation formula The meeting usage evaluation coefficient β corresponding to each time period in the target communication platform is obtained h , where r′ and t′ are the standard VIP customer reservation rate and standard conference room utilization rate corresponding to the set time period, respectively; ω1 and ω2 are the weight factors corresponding to the VIP customer reservation rate and conference room utilization rate in the set time period, respectively.
[0023] Preferably, the analysis of the number of VIP reserved conference rooms corresponding to each time period in the target communication platform is performed as follows: the meeting usage evaluation coefficient corresponding to each time period in the target communication platform is compared with the meeting usage evaluation coefficient corresponding to each number of VIP reserved conference rooms in the database; if the meeting usage evaluation coefficient corresponding to a time period in the target communication platform is the same as the meeting usage evaluation coefficient corresponding to a number of VIP reserved conference rooms in the database, then the number of VIP reserved conference rooms corresponding to the meeting usage evaluation coefficient in the database is used as the number of VIP reserved conference rooms corresponding to the time period in the target communication platform, and the number of VIP reserved conference rooms corresponding to each time period in the target communication platform is analyzed in this way.
[0024] Preferably, the database is used to store the historical reservation evaluation coefficients corresponding to each VIP level and the VIP level corresponding to the delay time of each meeting. The database is also used to store the meeting use evaluation coefficients corresponding to the number of reserved meeting rooms for each VIP.
[0025] The beneficial effects of the present invention are: 1. The present invention provides an enterprise intelligent conference communication platform, which can optimize the meeting appointment process, improve the utilization efficiency of the conference room, reduce the number of meeting postponements, and thus improve meeting efficiency through historical data analysis, thereby providing personalized services, enhancing the satisfaction and loyalty of VIP customers, and administrators can more accurately control resource allocation and improve decision-making efficiency.
[0026] 2. The present invention provides an enterprise intelligent conference communication platform, which can more accurately evaluate the VIP status of the appointment personnel and determine the VIP customers through historical data acquisition and analysis, thereby improving the accuracy and efficiency of conference appointments. At the same time, through VIP status judgment, VIP level setting module and delay time setting, VIP customers can be better managed and served, and more personalized and higher-quality conference appointment services can be provided, thereby enhancing customer loyalty and satisfaction.
[0027] 3. The present invention provides an enterprise intelligent conference communication platform. Through the reservation parameter analysis module, the conference usage evaluation coefficient corresponding to each time period can be obtained, thereby optimizing the utilization rate of the conference room, avoiding resource waste and improving the efficiency of meeting arrangements. The perfect conference communication platform can improve the efficiency and quality of internal conference management of the enterprise, thereby enhancing the corporate image and competitiveness. BRIEF DESCRIPTION OF THE DRAWINGS
[0028] In order to more clearly illustrate the embodiments of the present invention or the technical solutions in the prior art, the drawings required for use in the embodiments or the description of the prior art will be briefly introduced below. Obviously, the drawings described below are only some embodiments of the present invention. For ordinary technicians in this field, other drawings can be obtained based on these drawings without paying creative work.
[0029] Figure 1 It is a schematic diagram of the connection of the system modules of the present invention. DETAILED DESCRIPTION
[0030] The following will be combined with the drawings in the embodiments of the present invention to clearly and completely describe the technical solutions in the embodiments of the present invention. Obviously, the described embodiments are only part of the embodiments of the present invention, not all of the embodiments. Based on the embodiments of the present invention, all other embodiments obtained by ordinary technicians in this field without creative work are within the scope of protection of the present invention.
[0031] Embodiments of the present invention Figure 1 As shown, the enterprise intelligent conference communication platform includes: a historical data acquisition module, a VIP situation judgment module, a VIP level setting module, a delay time setting module, a reservation parameter acquisition module, a reservation parameter analysis module, a display terminal and a database.
[0032] The VIP situation judgment module is respectively connected to the historical data acquisition module and the VIP level setting module, the delayable time setting module is respectively connected to the VIP level setting module and the reservation parameter acquisition module, the reservation parameter analysis module is respectively connected to the reservation parameter acquisition module and the display terminal, the display terminal is respectively connected to the VIP level setting module and the delayable time setting module, and the database is respectively connected to the VIP level setting module, the delayable time setting module and the reservation parameter analysis module.
[0033] The historical data acquisition module is used to obtain the historical data corresponding to each appointment person in the target communication platform. The historical data includes the number of appointments, the number of meeting postponements and the appointment duration corresponding to each meeting.
[0034] It should be noted that the historical reservation data of each reservation person is obtained through a database query language (such as SQL). By writing corresponding query statements, the number of reservations of the reservation person, the number of meeting postponements and the corresponding reservation duration of each meeting can be retrieved from the database.
[0035] The VIP situation judgment module is used to analyze the historical data corresponding to each appointment personnel in the target communication platform according to the historical data corresponding to each appointment personnel in the target communication platform, obtain the historical appointment evaluation coefficient corresponding to each appointment personnel in the target communication platform, and then judge whether each appointment personnel in the target communication platform meets the VIP standards, and record each appointment personnel in the target communication platform who is judged to meet the VIP standards as a VIP customer.
[0036] In a specific embodiment, the historical data corresponding to each appointment person in the target communication platform is analyzed. The specific analysis process is as follows: the number of appointments corresponding to each appointment person in the target communication platform, the number of meeting postponements, and the appointment duration corresponding to each meeting are recorded as q i 、w i and Among them, i represents the number corresponding to each appointment person, i=1,2...n, g represents the number corresponding to each meeting, g=1,2...u, n is any integer greater than 2, u is any integer greater than 2, substitute into the calculation formula The historical reservation evaluation coefficient α corresponding to each reservation person in the target communication platform is obtained i , where q′, w′, and e′ are the standard number of appointments, the standard number of meeting postponements, and the standard appointment duration corresponding to the set appointment personnel, respectively; υ1, υ2, and υ3 are the weight factors corresponding to the number of appointments for the set appointment personnel, the weight factors corresponding to the number of meeting postponements for the appointment personnel, and the weight factors corresponding to the appointment duration for the meeting, respectively.
[0037] It should be noted that υ1, υ2, and υ3 are all greater than 0 and less than 1.
[0038] In another specific embodiment, the determination of whether each appointment person in the target communication platform meets the VIP standard is performed as follows: the historical appointment evaluation coefficient corresponding to each appointment person in the target communication platform is compared with the historical appointment evaluation coefficient corresponding to the set standard appointment person. If the historical appointment evaluation coefficient corresponding to a certain appointment person in the target communication platform is less than the historical appointment evaluation coefficient corresponding to the set standard appointment person, it is determined that the appointment person in the target communication platform does not meet the VIP standard. If the historical appointment evaluation coefficient corresponding to a certain appointment person in the target communication platform is greater than or equal to the historical appointment evaluation coefficient corresponding to the set standard appointment person, it is determined that the appointment person in the target communication platform meets the VIP standard. In this way, it is determined whether each appointment person in the target communication platform meets the VIP standard.
[0039] The VIP level setting module is used to analyze the VIP level corresponding to each VIP customer based on the historical reservation evaluation coefficient corresponding to each VIP customer, and to classify each VIP customer according to the corresponding VIP level.
[0040] It should be noted that VIP level settings include standard VIP, advanced VIP and super VIP.
[0041] In a specific embodiment, the VIP level corresponding to each VIP customer is analyzed, and the specific analysis process is as follows: the historical reservation evaluation coefficient corresponding to each VIP customer is compared with the historical reservation evaluation coefficient corresponding to each VIP level in the database. If the historical reservation evaluation coefficient corresponding to a VIP customer is the same as the historical reservation evaluation coefficient corresponding to a VIP level in the database, the VIP level corresponding to the historical reservation evaluation coefficient in the database is used as the VIP level corresponding to the VIP customer, and the VIP level corresponding to each VIP customer is analyzed in this way.
[0042] The delay time setting module is used to analyze the delay time of each VIP customer's meeting according to the VIP level of each VIP customer, and set the delay time of each VIP customer according to the corresponding meeting delay time.
[0043] It should be noted that the delay time refers to the delay time relative to the appointment time within the specified allowed meeting end time corresponding to the scheduled meeting. For example: for standard VIP customers, the meeting room is allowed to be reserved for 15 minutes after the meeting. For advanced VIP customers, the meeting room can be reserved for 30 minutes after the meeting. For super VIP customers, the meeting room can be reserved for 1 hour after the meeting.
[0044] In a specific embodiment, the analysis of the delay duration of the meeting corresponding to each VIP customer is carried out as follows: the VIP level corresponding to each VIP customer is compared with the VIP level corresponding to the delay duration of each meeting in the database. If the VIP level corresponding to a VIP customer is the same as the VIP level corresponding to a delay duration of a meeting in the database, the delay duration of the meeting corresponding to the VIP level in the database is used as the delay duration of the meeting corresponding to the VIP customer. In this way, the delay duration of the meeting corresponding to each VIP customer is analyzed.
[0045] The embodiments of the present invention can more accurately evaluate the VIP status of the appointment personnel and determine VIP customers through historical data acquisition and analysis, thereby improving the accuracy and efficiency of conference appointments. At the same time, through VIP status judgment, VIP level setting module and delay time setting, VIP customers can be better managed and served, and more personalized and higher-quality conference appointment services can be provided, thereby enhancing customer loyalty and satisfaction.
[0046] The reservation parameter acquisition module is used to obtain the reservation parameters corresponding to each time period in each historical cycle in the target communication platform. The reservation parameters include VIP customer reservation rate and conference room utilization rate.
[0047] In a specific embodiment, the reservation parameters corresponding to each time period in each historical cycle in the target communication platform are obtained, and the specific acquisition process is as follows: A1. Through the data interface of the target communication platform, the number of successful VIP customer reservations, the total number of VIP customer reservations, the total reservation duration and the total available duration corresponding to each time period in each historical cycle in the target communication platform are obtained.
[0048] A2. Calculate the ratio of the number of successful VIP customer reservations corresponding to each time period in each historical cycle in the target communication platform to the total number of VIP customer reservations, and then obtain the VIP customer reservation rate corresponding to each time period in each historical cycle in the target communication platform.
[0049] A3. Calculate the ratio of the total reservation duration and the total available duration corresponding to each time period in each historical cycle in the target communication platform, and then obtain the conference room utilization rate corresponding to each time period in each historical cycle in the target communication platform.
[0050] The reservation parameter analysis module is used to analyze the conference usage evaluation coefficient corresponding to each time period in the target communication platform according to the reservation parameters corresponding to each time period in each historical cycle in the target communication platform, and analyze the number of VIP reserved meeting rooms corresponding to each time period in the target communication platform.
[0051] In a specific embodiment, the analysis obtains the conference usage evaluation coefficient corresponding to each time period in the target communication platform. The specific analysis process is as follows: the reservation parameters corresponding to each time period in each historical cycle in the target communication platform, the reservation parameters including the VIP customer reservation rate and the conference room utilization rate are recorded as and Among them, y represents the number corresponding to each historical period, y=1,2...m, h represents the number corresponding to each time period, h=1,2...v, m is any integer greater than 2, v is any integer greater than 2, substitute into the calculation formula The meeting usage evaluation coefficient β corresponding to each time period in the target communication platform is obtained h , where r′ and t′ are the standard VIP customer reservation rate and standard conference room utilization rate corresponding to the set time period, respectively; ω1 and ω2 are the weight factors corresponding to the VIP customer reservation rate and conference room utilization rate in the set time period, respectively.
[0052] It should be noted that ω1 and ω2 are both greater than 0 and less than 1.
[0053] In another specific embodiment, the analysis of the number of VIP reserved conference rooms corresponding to each time period in the target communication platform is performed as follows: the meeting usage evaluation coefficient corresponding to each time period in the target communication platform is compared with the meeting usage evaluation coefficient corresponding to each number of VIP reserved conference rooms in the database. If the meeting usage evaluation coefficient corresponding to a time period in the target communication platform is the same as the meeting usage evaluation coefficient corresponding to a number of VIP reserved conference rooms in the database, the number of VIP reserved conference rooms corresponding to the meeting usage evaluation coefficient in the database is used as the number of VIP reserved conference rooms corresponding to the time period in the target communication platform. In this way, the number of VIP reserved conference rooms corresponding to each time period in the target communication platform is analyzed.
[0054] In the embodiment of the present invention, through the reservation parameter analysis module, the conference usage evaluation coefficient corresponding to each time period can be obtained, thereby optimizing the utilization rate of the conference room, avoiding resource waste and improving the efficiency of conference arrangement. The perfect conference communication platform can improve the efficiency and quality of internal conference management of the enterprise, thereby enhancing the corporate image and competitiveness.
[0055] In a specific embodiment, the database is used to store the historical reservation evaluation coefficients corresponding to each VIP level and the VIP level corresponding to the delay time of each meeting. The database is also used to store the meeting use evaluation coefficients corresponding to the number of reserved meeting rooms for each VIP.
[0056] The display terminal is used to display the VIP level corresponding to each VIP customer and the length of time the meeting can be delayed.
[0057] The present invention provides an enterprise intelligent conference communication platform, which can optimize the conference reservation process, improve the utilization efficiency of the conference room, reduce the number of meeting postponements, and thus improve the efficiency of the meeting, thereby providing personalized services, enhancing the satisfaction and loyalty of VIP customers, and the administrator can control resource allocation more accurately and improve decision-making efficiency.
[0058] The above contents are merely examples and explanations of the concept of the present invention. Those skilled in the art may make various modifications or additions to the specific embodiments described or replace them in a similar manner. As long as they do not deviate from the concept of the invention or exceed the scope defined in this specification, they shall all fall within the protection scope of the present invention.
Claims
1. Enterprise intelligent conference communication platform, characterized by: include: A historical data acquisition module is used to acquire the historical data corresponding to each appointment person in the target communication platform, the historical data including the number of appointments, the number of meeting postponements and the appointment duration corresponding to each meeting; The VIP situation judgment module is used to analyze the historical data corresponding to each appointment person in the target communication platform according to the historical data corresponding to each appointment person in the target communication platform, obtain the historical appointment evaluation coefficient corresponding to each appointment person in the target communication platform, and then judge whether each appointment person in the target communication platform meets the VIP standard, and record each appointment person in the target communication platform that meets the VIP standard as a VIP customer; VIP level setting module, used to analyze the VIP level corresponding to each VIP customer according to the historical reservation evaluation coefficient corresponding to each VIP customer, and classify each VIP customer according to the corresponding VIP level; The delay time setting module is used to analyze the delay time of each VIP customer's meeting according to the VIP level of each VIP customer, and set the delay time of each VIP customer according to the corresponding meeting delay time; The reservation parameter acquisition module is used to obtain the reservation parameters corresponding to each time period in each historical cycle in the target communication platform. The reservation parameters include the VIP customer reservation rate and the conference room utilization rate; The reservation parameter analysis module is used to analyze the conference usage evaluation coefficient corresponding to each time period in the target communication platform according to the reservation parameters corresponding to each time period in each historical cycle in the target communication platform, and analyze the number of VIP reserved meeting rooms corresponding to each time period in the target communication platform; The display terminal is used to display the VIP level corresponding to each VIP customer and the length of time the meeting can be delayed.
2. The enterprise intelligent conference communication platform according to claim 1, characterized in that: The historical data corresponding to each appointment person in the target communication platform is analyzed, and the specific analysis process is as follows: The number of appointments, the number of meeting postponements and the appointment duration of each meeting corresponding to each appointment person in the target communication platform are recorded as q i 、w i and Among them, i represents the number corresponding to each appointment person, i=1,2...n, g represents the number corresponding to each meeting, g=1,2...u, n is any integer greater than 2, u is any integer greater than 2, substitute into the calculation formula The historical reservation evaluation coefficient α corresponding to each reservation person in the target communication platform is obtained i , where q′, w′, and e′ are the standard number of appointments, the standard number of meeting postponements, and the standard appointment duration corresponding to the set appointment personnel, respectively; υ1, υ2, and υ3 are the weight factors corresponding to the number of appointments for the set appointment personnel, the weight factors corresponding to the number of meeting postponements for the appointment personnel, and the weight factors corresponding to the appointment duration for the meeting, respectively.
3. The enterprise intelligent conference communication platform according to claim 2, characterized in that: The specific process of judging whether each appointment person in the target communication platform meets the VIP standard is as follows: The historical reservation evaluation coefficient corresponding to each reservation personnel in the target communication platform is compared with the historical reservation evaluation coefficient corresponding to the set standard reservation personnel. If the historical reservation evaluation coefficient corresponding to a reservation personnel in the target communication platform is smaller than the historical reservation evaluation coefficient corresponding to the set standard reservation personnel, it is determined that the reservation personnel in the target communication platform does not meet the VIP standard. If the historical reservation evaluation coefficient corresponding to a reservation personnel in the target communication platform is greater than or equal to the historical reservation evaluation coefficient corresponding to the set standard reservation personnel, it is determined that the reservation personnel in the target communication platform meets the VIP standard. In this way, it is determined whether each reservation personnel in the target communication platform meets the VIP standard.
4. The enterprise intelligent conference communication platform according to claim 3, characterized in that: The specific analysis process of analyzing the VIP level corresponding to each VIP customer is as follows: The historical reservation evaluation coefficient corresponding to each VIP customer is compared with the historical reservation evaluation coefficient corresponding to each VIP level in the database. If the historical reservation evaluation coefficient corresponding to a VIP customer is the same as the historical reservation evaluation coefficient corresponding to a VIP level in the database, the VIP level corresponding to the historical reservation evaluation coefficient in the database will be used as the VIP level corresponding to the VIP customer. In this way, the VIP level corresponding to each VIP customer is analyzed.
5. The enterprise intelligent conference communication platform according to claim 4, characterized in that: The specific analysis process of analyzing the delay time of each VIP customer's meeting is as follows: The VIP level corresponding to each VIP customer is compared with the VIP level corresponding to the delay time of each meeting in the database. If the VIP level corresponding to a VIP customer is the same as the VIP level corresponding to the delay time of a meeting in the database, the delay time of the meeting corresponding to the VIP level in the database will be used as the delay time of the meeting corresponding to the VIP customer. In this way, the delay time of the meeting corresponding to each VIP customer is analyzed.
6. The enterprise intelligent conference communication platform according to claim 5, characterized in that: The specific acquisition process of obtaining the reservation parameters corresponding to each time period in each historical period in the target communication platform is as follows: A1. Obtain the number of successful VIP customer reservations, the total number of VIP customer reservations, the total reservation duration, and the total available duration corresponding to each time period in each historical period in the target communication platform through the data interface of the target communication platform; A2. Calculate the ratio of the number of successful VIP customer reservations corresponding to each time period in each historical cycle in the target communication platform to the total number of VIP customer reservations, and then obtain the VIP customer reservation rate corresponding to each time period in each historical cycle in the target communication platform; A3. Calculate the ratio of the total reservation duration and the total available duration corresponding to each time period in each historical cycle in the target communication platform, and then obtain the conference room utilization rate corresponding to each time period in each historical cycle in the target communication platform.
7. The enterprise intelligent conference communication platform according to claim 6, characterized in that: The analysis obtains the conference usage evaluation coefficient corresponding to each time period in the target communication platform. The specific analysis process is as follows: The reservation parameters corresponding to each time period in each historical cycle in the target communication platform, including the VIP customer reservation rate and the conference room utilization rate, are recorded as and Among them, y represents the number corresponding to each historical period, y=1,2...m, h represents the number corresponding to each time period, h=1,2...v, m is any integer greater than 2, v is any integer greater than 2, substitute into the calculation formula The meeting usage evaluation coefficient β corresponding to each time period in the target communication platform is obtained h , where r′ and t′ are the standard VIP customer reservation rate and standard conference room utilization rate corresponding to the set time period, respectively; ω1 and ω2 are the weight factors corresponding to the VIP customer reservation rate and conference room utilization rate in the set time period, respectively.
8. The enterprise intelligent conference communication platform according to claim 7, characterized in that: The specific analysis process of analyzing the number of VIP reserved meeting rooms corresponding to each time period in the target communication platform is as follows: The meeting usage evaluation coefficient corresponding to each time period in the target communication platform is compared with the meeting usage evaluation coefficient corresponding to each VIP reserved conference room number in the database. If the meeting usage evaluation coefficient corresponding to a time period in the target communication platform is the same as the meeting usage evaluation coefficient corresponding to a certain VIP reserved conference room number in the database, the VIP reserved conference room number corresponding to the meeting usage evaluation coefficient in the database is used as the VIP reserved conference room number corresponding to the time period in the target communication platform. In this way, the number of VIP reserved conference rooms corresponding to each time period in the target communication platform is analyzed.
9. The enterprise intelligent conference communication platform according to claim 8, characterized in that: The database is used to store the historical reservation evaluation coefficients corresponding to each VIP level and the VIP level corresponding to the delay time of each meeting. The database is also used to store the conference use evaluation coefficients corresponding to the number of reserved conference rooms for each VIP.
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