A logistics and transportation management information system and method

Abstract

The present invention belongs to the field of logistics technology, and specifically relates to a logistics transportation management information method, which includes the following steps: providing an operation interface for a client, the operation interface includes: an order menu, a feedback menu, an account checking menu, a logistics tracking menu and an interactive menu; after the client places an order, the command center generates a bill according to the client's order, and after the client confirms the bill, the command center arranges the logistics to be sent out, and uploads the logistics information to the cloud, and the client obtains real-time logistics information through the cloud; the client checks the expenses within the cycle through the account checking menu, and communicates with the command center through the interactive menu; after the client pays, the command center is notified through the feedback menu. The method of the present invention has a high degree of automation, and orders are properly arranged without wasting a large number of spare vehicles and drivers.

Description

Technical Field

[0001] The present invention relates to the field of logistics technology, and in particular to a logistics transportation management information system and method. Background Art

[0002] The description of the background technology in the present invention belongs to the related technology related to the present invention, which is only used to illustrate and facilitate the understanding of the invention content of the present invention, and should not be understood as the applicant explicitly believes or inferred that the applicant believes that it is the prior art of the present invention on the filing date of the first application.

[0003] With the development of society, logistics has developed rapidly and has become an indispensable part of people's lives. However, there are problems in logistics and transportation such as low automation and unscientific scheduling. Manual adjustments are often required, which is time-consuming and labor-intensive, and also wastes resources.

[0004] Generally, logistics orders are divided into urgent and unurgent types. However, when there are temporary problems with the vehicles and drivers of urgent orders, temporary calls take a long time (because sometimes there are not enough spare vehicles and drivers, so vehicles and drivers from other orders need to be called). Summary of the invention

[0005] The purpose of the embodiment of the present invention is to provide a logistics and transportation management information system and method. The method of the present invention has a high degree of automation and can properly arrange orders without wasting a large number of spare vehicles and drivers.

[0006] A logistics and transportation management information method, characterized in that it includes the following steps:

[0007] Provide an operation interface for the client, which includes: order menu, feedback menu, account checking menu, logistics tracking menu and interactive menu; after the client places an order, the command center generates a bill based on the client's order. After the client confirms the bill, the command center arranges for logistics to be sent and uploads the logistics information to the cloud. The client obtains real-time logistics information through the cloud; the client checks the expenses within the cycle through the account checking menu and communicates with the command center through the interactive menu; after the client pays, the command center is notified through the feedback menu.

[0008] Furthermore, a storage station is established in the cloud for each client, and the client corresponds to the storage station one by one. The information in the storage station is arranged in chronological order to form data strips; after the data strips in the storage station reach a verification cycle and the client feedbacks the payment to the command center, the data strips in the storage station are packaged and loaded into the command center and the client respectively; the cloud will number the data strips loaded into the command center and the client in sequence, remove them from the storage station and store them in the designated location of the cloud.

[0009] Furthermore, the data strip is automatically destroyed after being stored in a specified location for a set time.

[0010] Furthermore, the client checks the logistics information according to the logistics tracking menu, and the logistics information includes: dispatch time, real-time location information, basic vehicle information, driver information and route change information.

[0011] Furthermore, the command center arranges the logistics dispatch including the following steps:

[0012] (1) The vehicle and driver to be used are determined based on the cargo information and delivery interval. The client's order menu includes multiple levels, and the command center arranges the vehicle and driver's time according to the level required by the client;

[0013] (2) When the vehicle or driver corresponding to the order has a temporary problem, the command center arranges a spare vehicle or driver to generate a spare order. After the spare order is generated, the command center checks whether there is a higher-level order in the same time period to generate a spare order. If so, it checks whether there is a lower-level order in the same time period. If so, it calls the vehicle and driver occupied by the lowest-level order;

[0014] (3) If the lowest-level order is called, step (2) is executed; if there are no drivers and vehicles available, the lower-level standby order is postponed to the next time period to form a stranded order;

[0015] (4) Determine whether there is a backup order of a higher level than the detention order in the next time period. If there is a backup order of a higher level, the order of the same level as the detention order will be determined as a new detention order, and the vehicle and driver corresponding to the new detention order will execute the order of the original detention order.

[0016] Furthermore, in step (2), if the order at the lowest level is a stranded order, then a call instruction is issued from the lowest level upwards in sequence until a non-stranded order is called.

[0017] Furthermore, if all orders at a lower level than the standby order are retained orders, the standby order will be determined as a retained order.

[0018] Furthermore, after the standby order is generated, it is necessary to confirm whether it is before the set time. If it exceeds the set time, the standby order is directly listed as the standby order for the next time period.

[0019] Furthermore, if the level of the standby order cannot be determined as a detention order, the command center will issue an alarm signal for processing by staff.

[0020] A logistics and transportation management information system, comprising:

[0021] The client is configured to have an operation interface, which includes: an order menu, a feedback menu, an account checking menu, a logistics tracking menu and an interactive menu;

[0022] Command Center: After the client places an order, the command center generates a bill based on the client's order. After the client confirms the bill, the command center arranges for logistics delivery and uploads the logistics information to the cloud. The client obtains real-time logistics information through the cloud; the client checks the expenses within the cycle through the account checking menu and communicates with the command center through the interactive menu; after the client pays, the command center is notified through the feedback menu.

[0023] The embodiments of the present invention have the following beneficial effects:

[0024] The method of the invention has a high degree of automation and can properly arrange the orders without wasting a large number of spare vehicles and drivers.

[0025] This application divides orders into levels, and generally follows the principle of low-level obedience to high-level orders to implement step-by-step calls when problems occur with high-level vehicles or drivers. Of course, low-level orders cannot be called indefinitely. When they enter the next time period, they cannot be called. When the call cannot be made, it will be handled manually. The system has carried out detailed processing, and there are very few situations that require manual processing. The degree of automation is high, and it saves resources. DETAILED DESCRIPTION

[0026] The present application is further described below in conjunction with embodiments.

[0027] In order to more clearly illustrate the embodiments of the present invention or the technical solutions in the prior art, in the following description, different "one embodiment" or "embodiment" does not necessarily refer to the same embodiment. Different embodiments can be replaced or combined, and for ordinary technicians in this field, other implementation methods can be obtained based on these embodiments without creative work.

[0028] A logistics and transportation management information method, characterized in that it includes the following steps:

[0029] Provide an operation interface for the client, which includes: order menu, feedback menu, account checking menu, logistics tracking menu and interactive menu; after the client places an order, the command center generates a bill based on the client's order. After the client confirms the bill, the command center arranges for logistics to be sent and uploads the logistics information to the cloud. The client obtains real-time logistics information through the cloud; the client checks the expenses within the cycle through the account checking menu and communicates with the command center through the interactive menu; after the client pays, the command center is notified through the feedback menu.

[0030] In some embodiments of the present invention, a storage station is established in the cloud for each client, and the client corresponds to the storage station one by one. The information in the storage station is arranged in chronological order to form data strips; after the data strips in the storage station reach a verification cycle and the client feedbacks payment to the command center, the data strips in the storage station are packaged and loaded into the command center and the client respectively; the cloud will number the data strips loaded into the command center and the client in sequence, remove them from the storage station and store them in a designated location in the cloud.

[0031] In some embodiments of the present invention, the data strip is automatically destroyed after being stored in a designated location for a set time.

[0032] In some embodiments of the present invention, the client checks the logistics information according to the logistics tracking menu, and the logistics information includes: dispatch time, real-time location information, basic vehicle information, driver information and route change information.

[0033] In some embodiments of the present invention, the command center arranges logistics dispatch including the following steps:

[0034] (1) The vehicle and driver to be used are determined based on the cargo information and delivery interval. The client's order menu includes multiple levels, and the command center arranges the vehicle and driver's time according to the level required by the client;

[0035] (2) When the vehicle or driver corresponding to the order has a temporary problem, the command center arranges a spare vehicle or driver to generate a spare order. After the spare order is generated, the command center checks whether there is a higher-level order in the same time period to generate a spare order. If so, it checks whether there is a lower-level order in the same time period. If so, it calls the vehicle and driver occupied by the lowest-level order;

[0036] (3) If the lowest-level order is called, step (2) is executed; if there are no drivers and vehicles available, the lower-level standby order is postponed to the next time period to form a stranded order;

[0037] (4) Determine whether there is a backup order of a higher level than the detention order in the next time period. If there is a backup order of a higher level, the order of the same level as the detention order will be determined as a new detention order, and the vehicle and driver corresponding to the new detention order will execute the order of the original detention order.

[0038] In some embodiments of the present invention, in step (2), if the lowest level order is a stranded order, then a call instruction is issued from the lowest level upwards in sequence until a non-stranded order is called.

[0039] In some embodiments of the present invention, if all orders at a lower level than the standby order are retained orders, the standby order will be determined as a retained order.

[0040] In some embodiments of the present invention, after the standby order is generated, it is necessary to confirm whether it is before the set time. If it exceeds the set time, the standby order is directly listed as the standby order for the next time period.

[0041] In some embodiments of the present invention, if the level of the standby order cannot be determined as a detention order, the command center sends an alarm signal to be handled by staff.

[0042] A logistics and transportation management information system, comprising:

[0043] The client is configured to have an operation interface, which includes: an order menu, a feedback menu, an account checking menu, a logistics tracking menu and an interactive menu;

[0044] Command Center: After the client places an order, the command center generates a bill based on the client's order. After the client confirms the bill, the command center arranges for logistics delivery and uploads the logistics information to the cloud. The client obtains real-time logistics information through the cloud; the client checks the expenses within the cycle through the account checking menu and communicates with the command center through the interactive menu; after the client pays, the command center is notified through the feedback menu.

[0045] The method of the invention has a high degree of automation and can properly arrange the orders without wasting a large number of spare vehicles and drivers.

[0046] This application divides orders into levels, and generally follows the principle of low-level obedience to high-level orders to implement step-by-step calls when problems occur with high-level vehicles or drivers. Of course, low-level orders cannot be called indefinitely. When they enter the next time period, they cannot be called. When the call cannot be made, it will be handled manually. The system has carried out detailed processing, and there are very few situations that require manual processing. The degree of automation is high, and it saves resources.

[0047] The charging method adopted by the method of the present invention comprises the following steps:

[0048] Obtaining original item information, wherein the original item information includes item type and item weight;

[0049] Obtaining transportation information: The transportation information includes basic information and policy information. The basic information includes transportation mileage and billing rules. The type and weight of the goods, transportation mileage, and billing rules determine the price of logistics. The calculation rules here are the rules determined by the customer and the logistics personnel, which can ensure the transparency of charges.

[0050] Generate billing information: Generate transportation cost information and compensation rules based on the original item information and dispatch information; because the charges for fragile items in logistics are relatively high, corresponding compensation principles are also needed, such as agreeing that no compensation is required for damage within 5% or loss within 1%, or different compensation levels for different damage ratios and loss ratios. For example, if a loss of 1% requires compensation at the original price, but if the loss exceeds 5%, in addition to compensating for the value of the goods, compensation for time loss, etc.

[0051] Confirmation information: After receiving the billing information, the client confirms whether to entrust;

[0052] Dispatching: After receiving the client's entrustment confirmation information, the dispatching information is generated and sent to the command center. The command center generates a transportation plan based on the dispatching information. The transportation plan includes the transportation date, transportation route, logistics vehicle information and driver information. This information is recorded here to facilitate accountability. If the route is bumpy, the driver's accountability should be reduced. If there is a problem with the vehicle itself, the driver should not be held accountable or should be held less accountable. When the vehicle and route are normal, if the damage or loss ratio is too large, the driver should be held accountable. Recording each dispatching information here is to prevent unclear responsibilities when tracing in the future.

[0053] Confirmation of delivery information: After the goods arrive at the station, the delivery information is sent to the client. The customer confirms the delivery information with the station and fills in the delivery information form. The delivery information includes basic information of the goods, quantity information of the goods and damage information;

[0054] Generate final cost information: The command center generates final cost information based on the delivery information and billing information and sends it to the client;

[0055] Client feedback confirmation: The client checks the final fee information and provides feedback confirmation;

[0056] Generate bills. After the client confirms the feedback, the command center generates and stores the bills. The generation of bills is the result of confirmation by both parties. When the client operates, there are video files. The client needs to upload the video files together. The uploaded files also include the credit endorsement of the client operator. In this way, some constraints can be imposed on the client's staff on the basis of standardizing logistics practitioners.

[0057] In some embodiments of the present invention, after the client feedback confirmation, the final fee information generated includes the client credit endorsement. Credit endorsement is a credit model similar to signature or seal, which is conducive to the self-discipline of staff and also makes it traceable to pursue accountability.

[0058] In some embodiments of the present invention, the credit endorsement includes client number, operator information, confirmation time and operation video information.

[0059] After the customer places an order, the automated management of the order-issuing customer includes the following steps:

[0060] Establish customer files: after the customer confirms the long-term entrustment, a customer file is generated according to the customer information; the customer file includes the customer's basic information and bills;

[0061] Automated billing, the automated billing is accomplished by the automated billing method described above;

[0062] Bill update: record the final cost information obtained by the automated billing method into the bill, add the final cost information to the bill after a billing and update the bill;

[0063] Send bill: After updating a bill, send the updated bill to the client;

[0064] Client feedback: The client confirms the updated bill and provides feedback;

[0065] Send bill: At the agreed settlement time, the command center sends the last updated bill to the client;

[0066] Storing historical bills: After the client pays the fee, the command center checks and stores the bills before the client pays the fee as a whole data package in the computer.

[0067] This application generates fees based on information such as items and routes, and stores them after confirmation with the customer (customer endorsement), ensuring the authenticity of the bill. In bill management, each bill is added to the bill file of the same customer, and each fee (result) is placed in the form, and the corresponding detailed bill (the process file for generating the fee) is stored in the attachment. This ensures that the data in the form is clear at a glance, and when questions arise, the process file corresponding to the questionable fee can be directly found according to the one-to-one correspondence. The authenticity of the bill can be determined by consulting the process file (each bill is confirmed and endorsed by the client, and a client operation video is also attached). In some embodiments of the present invention, the bill update specifically includes the following steps:

[0068] The command center generates an invoice based on the transportation information. The invoice is annotated with the time when the invoice was generated. Each customer's basic information corresponds to a form with a unique unlocking code. The invoice corresponding to the first dispatch after the customer file is established is used as the initial invoice, and other invoices are used as new invoices. Other invoices are placed in a form with the same unlocking code in chronological order. The form includes a form area and an attachment area. The billing information of other invoices is placed in the form area of ​​the form to update the form for storage. Other bills are placed in the attachment area of ​​the form. The other bills in the attachment area correspond to the billing information in the form area one by one. Of course, in order to ensure convenient operation, a hyperlink can also be established between the files in the attachment area and the fee information in the corresponding form.

[0069] In some embodiments of the present invention, other bills in the attachment area have time stamps, and the billing information in the form area has the same time stamp as the corresponding bills, thereby ensuring a one-to-one correspondence and a traceable path for finding the corresponding files.

[0070] In some embodiments of the present invention, the attachment area is provided with unlocking authority, and the unlocking authority is agreed upon with the client. Preventing information leakage.

[0071] In some embodiments of the present invention, other bills in the attachment area are read-only and cannot be screenshotted, ensuring the security and non-tamperability of information.

[0072] It should be noted that the above embodiments can be freely combined as needed. The above description is only the preferred embodiment of the present invention and is not intended to limit the present invention. For those skilled in the art, the present invention can have various changes and variations. Any modification, equivalent replacement, improvement, etc. made within the spirit and principle of the present invention should be included in the protection scope of the present invention.

Claims

1. A logistics and transportation management information method, characterized in that: The steps include: Provide an operation interface for the client, which includes: order menu, feedback menu, account checking menu, logistics tracking menu and interactive menu; after the client places an order, the command center generates a bill based on the client's order. After the client confirms the bill, the command center arranges logistics delivery and uploads the logistics information to the cloud. The client obtains real-time logistics information through the cloud; the client checks the expenses within the cycle through the account checking menu and communicates with the command center through the interactive menu; after the client pays, the command center is notified through the feedback menu; A storage station is established in the cloud for each client, and the client corresponds to the storage station one by one. The information in the storage station is arranged in chronological order to form data strips. After the data strips in the storage station reach a verification cycle and the client reports payment to the command center, the data strips in the storage station are packaged and loaded into the command center and the client respectively. The cloud will sequentially number the data strips loaded into the command center and the client, remove them from the storage station, and store them in a designated location in the cloud. The data strip is automatically destroyed after being stored in the specified location for a set time; The client checks the logistics information according to the logistics tracking menu, and the logistics information includes: dispatch time, real-time location information, basic vehicle information, driver information and route change information; The command center arranges logistics dispatch including the following steps: (1) The vehicle and driver to be used are determined based on the cargo information and delivery interval. The client's order menu includes multiple levels, and the command center arranges the vehicle and driver's time according to the level required by the client; (2) When the vehicle or driver corresponding to the order has a temporary problem, the command center arranges a spare vehicle or driver to generate a spare order. After the spare order is generated, the command center checks whether there is a higher-level order in the same time period to generate a spare order. If so, it checks whether there is a lower-level order in the same time period. If so, it calls the vehicle and driver occupied by the lowest-level order; (3) If the lowest-level order is called, step (2) is executed; if there are no drivers and vehicles available, the lower-level standby order is postponed to the next time period to form a stranded order; (4) Determine whether there is a standby order of a higher level than the detention order in the next time period. If there is a standby order of a higher level, the order of the same level as the detention order is determined as a new detention order, and the vehicle and driver corresponding to the new detention order execute the order of the original detention order; In step (2), if the lowest level order is a stranded order, call instructions are issued from the lowest level upwards until a non-stranded order is called; If all orders at a lower level than the standby order are retained orders, the standby order will be considered as the retained order; After generating the backup order, you need to confirm whether it is before the set time. If it exceeds the set time, the backup order will be directly listed as the backup order for the next time period; If the level of the standby order cannot be classified as a detention order, the command center will issue an alarm signal and the staff will handle it.

2. A logistics and transportation management information system, used to execute the method of claim 1, characterized in that: include: The client is configured to have an operation interface, which includes: an order menu, a feedback menu, an account checking menu, a logistics tracking menu and an interactive menu; Command Center: After the client places an order, the command center generates a bill based on the client's order. After the client confirms the bill, the command center arranges for logistics delivery and uploads the logistics information to the cloud. The client obtains real-time logistics information through the cloud; the client checks the expenses within the cycle through the account checking menu and communicates with the command center through the interactive menu; after the client pays, the command center is notified through the feedback menu.